Account Manager
10 days ago
Welwyn Garden City
Location: Regional role covering Crewe through to Cannock, including Stoke‑on‑Trent Salary: £30,000 – £32,000 per annum, plus company car or car allowance We’re looking for an experienced Cleaning Contract Manager to join our expanding North Division, overseeing a large, multi‑site portfolio primarily within the education sector. Reporting into the Senior Contract Manager, you'll be overseeing all aspects of cleaning for 25 clients across the region. You will have direct Line management responsibility for 80+ operatives, demonstrating the energy and drive to take the contract forward. • Maintaining strong client relationship with high levels of satisfaction, • Providing and maintaining the quality-of-service delivery, • Managing, recruiting, and coaching local service teams, • Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager., • Be responsible for ensuring Health & Safety procedures and legislation is adhered to, • Looking for opportunities for continuous improvement, cost savings and account growth., • Excellent interpersonal communication and people management skills, • Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level, • Experience with financial forecasting, budgeting, and analysis, • Working knowledge of Health and Safety systems in the cleaning industry, • Ability to work to tight timescales, • Strong commercial awareness, financial management, and IT literacy, • Employee Ownership – You are part of our success!, • 24/7 GP access, plus mental health, wellness, financial, and legal support, • Two paid volunteering days per year – Give back to a cause that matters to you, • Exclusive perks and discounts – More than 250 deals available, • Ongoing training and development – From apprenticeships to leadership programs, • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help… Key Qualifications #J-18808-Ljbffr