Trabajos cloud support en Royal Leamington SpaCrear alertas

Customer Support Representative Antech Diagnostics are looking for a Customer Support Representative to join our growing team on a permanent basis. In this role, you will be providing remote customer and/or technical support relating to products, equipment instillation, services, along with troubleshooting for client needs. You will be solution focused with an eye for detail to provide a smooth process for our clients. This role will suit candidates with a background in veterinary nursing or biological laboratories. This is a 40 hours per week opportunity based at our Warwick site. You will work shifts between 9am - 6pm on a Monday to Saturday rota. Salary range is £28,000 - £34,000. Key responsibilities and attributes include: • Respond to customer reference lab inquiries in a timely and professional manner across multiple channels (phone, email, chat, etc.), • Provide clear and accurate information about products, services, policies, and procedures., • Troubleshoot customer issues, offering effective solutions and following up to ensure customer satisfaction., • Be aware of product offering and distribute contacts to relevant teams., • Handle customer complaints with empathy, resolve conflicts, and ensure positive resolutions., • Escalate complex issues to higher-level support or relevant departments as necessary., • Action and log, customer’s service additions within the reference lab e.g add-ons, cancellations etc ensuring all information logged is accurate., • Log and action additional service requirements e.g immunotherapy ordering, monthly digital cytology charging etc., • Contribute to continuous improvement by providing feedback on recurring issues or suggestions for process enhancements., • Meet individual and team performance goals, including response times, resolution rates, and customer satisfaction. Work Experience: • RVN Degree or relevant experience is preferred. This could include veterinary receptionist or lab tech experience., • Technical skills to troubleshoot and resolve problems with the company products and services., • Excellent communication skills, both written and verbal with the ability to show empathy and professionalism., • Relationship management skills, including ability to resolve difficult customer situations., • Ability to work collaboratively with the team and internal departments to solve problems and address customer needs., • Ability to multi-task, prioritise, and manage time effectively Benefits: • 5 weeks holiday + bank holidays + 1 day birthday leave, • Career progression opportunities, • Staff discount schemes, • Life Assurance, • Enhanced sickness pay, • Enhanced equal family leave, • E-car salary sacrifice scheme, • Wellness program including: employee assistance program, eyecare voucher scheme and free annual Flu jab, • Cycle to work scheme, • Recruitment referral reward scheme, • Retail, Restaurant and Cinema discounts, • Recruitment referral reward scheme About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Principle CSIRT Analyst – Warwick based, hybrid working £65,000-£70,000 About the role: National Gas is securing Britain’s energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future. This is a fantastic opportunity to be a leading part of our world-class Computer Security Incident Response Team (CSIRT) protecting the National Gas systems, assets and people from Cyber Security threats, and ensure that the CSIRT can detect threats targeting the organisation. Join us, and help be the energy behind the change. Key accountabilities: • Lead and mentor CSIRT Analysts and Senior Analysts., • Take a leading role in the development and continuous improvement of the CSIRT, ensuring that the team meets key performance indicators., • Investigate and remediate cyber security cases and alerts from various sources, such as network, endpoint, cloud, and threat intelligence., • Conduct trend analysis to improve organisational controls and detection capability., • Lead the effort to maintain high standards in everything we do within the CSIRT., • Develop and maintain CSIRT documentation and reporting. About you: • Extensive experience in a Cyber Security Operations Centre (CSOC), • Proven experience leading Cyber Incident Response activities., • In-depth knowledge of cyber threat landscape and attack vectors., • Expertise in incident detection, analysis, and resolution., • Understanding of CNI and OT technology, including SCADA, ICS, and PLC systems., • Proficiency in relevant cybersecurity tools and technologies., • Excellent communication and stakeholder engagement skills., • Knowledge of relevant regulations and compliance standards., • Communication skills to explain your technical findings to a variety of audiences, including business stakeholders, officials and non-technical individuals., • Solid cloud and on-premises enterprise security monitoring experience. Desirable: • Experience in monitoring security threats in OT and Industrial Control Systems., • Experience in driving continuous improvement into a CSIRT., • Team Leader experience. What we can offer you: • Salary £65,000-£70,000 dependant on experience, • Annual performance bonus of up to 6%, • 26 days' holiday, plus 8 statutory days - plus option to buy 5 additional days, • Double-match pension - every £1 you put in, we add £2 (max company contribution 12%), • Opt-In flexible benefit scheme, including salary sacrifice private healthcare, dental insurance, technology plans, car plan and more, • Financial protection with 10x salary death in service and financial support if you're unable to work due to long term illness or injury, • Excellent family friendly provisions - maternity/paternity/adoption/surrogacy/ shared parental leave, • Career progression, professional training and development, • Employee assistance programme offering free confidential professional counselling 24/7, • Financial support to cover the cost of professional membership subscriptions relevant to your role. Other 'nice to knows': • Hybrid working (with On Call out-of-hours rota, 1 week in 5), • Free gym and exercise classes onsite at our Warwick office,, • Canteen and coffee shop onsite,, • Free parking. About us: Gas is an essential part of a secure energy supply in Britain and will continue to play a vital role in the energy system for decades to come. More than ever, we need the security that gas brings to keep the lights on, businesses running, and homes warm. National Gas provides that security. Gas provides the energy security to support renewable electricity generation, and we are developing our infrastructure to transport hydrogen and carbon dioxide across the country. We are Britain’s national gas network, providing secure energy to power the country, achieve net zero and maintain our industrial competitiveness. At National Gas, we’re committed to building a workforce that reflects the communities that we serve. We celebrate the different experiences our colleagues bring and encourage applicants of all backgrounds to apply. To that end we want to support you during the interview process, please advise your recruitment partner if you require any reasonable adjustments. Security clearance: The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). Further information: We reserve the right to close this advert once we have received sufficient applications, therefore if you’re interested, please apply at your earliest convenience

Customer Selections and Analytics Team Lead Location: Midlands – Hybrid (1 day per week in office) | Salary: Up to £60,000 + 17.5% bonus | Start Date: ASAP The Company A highly trusted UK mutual organisation and leading provider of general insurance and financial services. With a reputation built on customer satisfaction and mutual values, this business consistently ranks among the top UK companies for customer experience and employee engagement. This role sits within the Customer Intelligence division, driving data-driven marketing and customer engagement strategies across all service lines. The team operates in a collaborative environment with exposure to senior stakeholders and high-impact projects. The Role As Customer Selections and Analytics Team Lead, you'll lead the planning and delivery of all customer selections and campaign evaluation activities. You'll manage a team of six SQL specialists who build automated processes for multi-channel campaigns, ensuring timely delivery of high-quality outputs. This is a hands-on leadership role with strong stakeholder management focus. You'll work across Financial Services, Personal Lines, and Commercial Lines, translating campaign briefs into technical requirements and ensuring seamless delivery across DM, email, and digital channels. You'll collaborate with campaign analytics and A/B testing specialists, helping design experiments and evaluate ROI. The role involves supporting transformation projects including migration to a new customer data platform and rollout of a new CRM tool (Dotdigital). Key Responsibilities Strategic Planning & Stakeholder Management • Work with stakeholders to understand campaign plans, continuously creating and updating plans for all selections and evaluation, • Prioritise work, communicating effectively with the team and ensuring campaigns are delivered on time to quality standards, • Oversee customer selections and campaign evaluation, ensuring campaigns use relevant data and advanced statistical techniques, • Translate briefs into technical requirements, selecting target audiences based on behavioural data, • Join data from multiple sources (CRM, transactional systems, engagement events) and use APIs to connect to marketing automation platforms, • Lead, manage, motivate and develop six direct reports, • Lead daily scrums, ensuring team members are comfortable with pipelines and escalating issues, • Work with SMEs to ensure clear view of required skills with development plans in place, • Build detailed understanding across datasets to become SME for sourcing, analysing and delivering customer data, • Ensure campaigns utilise data effectively, taking forward-looking view on future integrations and tools, • Support Financial Services platform transition, gaining access to more granular customer data, • Help deliver migration to new unified customer data platform, • Explore customer behaviour and product engagement, operationalising insights into revenue-driving campaigns Essential: • Advanced SQL experience (SQL Server, Oracle, PostgreSQL)—hands-on technical leadership role where SQL is used daily, • Previous line management experience—formal or informal leadership of analysts or campaign specialists, • Strong experience in customer selections, audience targeting or campaign analysis, • Experience planning and delivering campaigns and evaluation across multiple channels, • Strong experience providing data insights to aid strategic decision-making with clear stakeholder communication, • Experience with data visualisation tools (Power BI, Tableau, Qlikview), • Ability to coach and guide others in complex subject matter, • Experience working to agile methodologies and sprint basis, • Experience with marketing automation platforms (Unica, Salesforce Marketing Cloud, Dotdigital), • Background in insurance, financial services, or regulated industries, • Experience with APIs to connect data sources to CRM platforms, • Exposure to A/B testing or campaign evaluation, • Salary up to £60,000 + 17.5% annual bonus, • Hybrid working: 1 day per week in office, • Strong learning and development focus with clear internal mobility across Data Science, Customer Analytics and Digital teams, • Supportive culture with exposure to senior stakeholders and high-impact projects, • Genuine progression opportunities within hub-and-spoke model, • Stable employer consistently ranked among UK's best for customer satisfaction and employee experience, • Single-stage interview (in-person or remote), • Includes advance SQL test (sent out beforehand) Send your CV to Mohammed Buhariwala at Harnham or connect on LinkedIn. Keywords Customer Selections, Campaign Analytics, Team Lead, CRM Manager, SQL, Marketing Automation, Financial Services, Insurance, Data Analytics, Leadership, Campaign Delivery, Customer Segmentation, Multi-channel Marketing, Midlands, Hybrid

We invite you to join our outstanding team of technical experts, taking your place as an experienced Senior Solution Architect within Architecture Center of Excellence team in the UK West Midlands region delivering 3DEXPERIENCE solutions to our customers. Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Our 3DEXPERIENCE platform leverages the Company’s world-leading 3D software applications to transform the way products are designed, produced, and supported. With its online architecture, the 3DEXPERIENCE environment helps businesses to test and evaluate — anywhere in the development lifecycle of a product or service — the eventual experience they will deliver to their customers. In short, 3DEXPERIENCE powers the next-generation capabilities that drive today’s Experience Economy. Responsibilities • Assess customer opportunity in regards of feasibility, value and risks and deliver/support business and application consultant development of functional specifications to be implemented, • Define and propose a transformation path toward an integrated global solution, enabling the customer to achieve business objectives leveraging Dassault Systèmes know-how and technologies powered by the 3DEXPERIENCE platform, • Work closely with our business consultants to promote our Industry Solution Experiences, • Adapt and develop Dassault Systèmes out of the box solution in close relation with our worldwide team, • Ensure technical continuity between the solution and value propositions scoped in the sales cycle, and the solution delivered through product implementation, • Support and guide our community of Solution Architects and Software Architects Qualifications • Proven experience as a Solution or Software Architect or similar role, • Strong Dassault Systèmes Product knowledge based on 3DEXPERIENCE platform delivery of Product Lifecycle Management solutions OR other PLM solutions, • Consulting experience of leading technical teams and delivering large-scale PLM solutions implementations within global organisations / complex capability landscape, • Knowledge & experience in Integration and Migration methodologies and solutions, • Experience with Enterprise architecture frameworks– TOGAF, Zachman, Archimate, UAF etc, • Experience in modelling architectures – CATIA Magic or SparxEA etc, • Familiarity and experience with Scaled Agile framework and Cloud infrastructure is a plus, • Customer Proposal writing & Demos-Proof-of-Concept Skills, Change management is a plus What’s in it for you • An international and diverse working environment in a collaborative team, • Flexible working hours with hybrid working model, a good work-life balance and comprehensive benefits package, • Extensive skills and career development programs to build your journey with us Interested? Click on "Apply" to upload your application documents. Inclusion statement As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Role Title: Application and Monitoring SME Location: Warwick Technology Park, Gallows Hill, Warwick CV34 6DA - Full Office Duration: 31/12/2026 Role Description: Key Requirements: Working from Warwick office, ideally within 1 hours travel Wokingham office considered but needs to travel to Warwick office for training SC Clearance Primary skills - L1 monitoring/observability, ITIL process, incident, MIM, etc Secondary skills - L1 troubleshooting, work with multi-team and engage with L2 support engineers and partners Description: • Monitoring Strategy & Implementation, • Define and implement monitoring frameworks for enterprise applications, Middleware, and infrastructure., • Deploy and configure monitoring tools (eg, Dynatrace, AppDynamics, Splunk, Prometheus, Grafana, Datadog)., • Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection., • Application Performance Management, • Analyze application performance, identify bottlenecks, and recommend optimization strategies., • Collaborate with development and operations teams to ensure monitoring is integrated into CI/CD pipelines., • Conduct root cause analysis for recurring incidents and propose long-term solutions., • Incident & Problem Management, • Act as SME during major incidents, providing technical expertise and rapid resolution guidance., • Develop automated monitoring scripts and self-healing mechanisms to reduce downtime., • Document monitoring processes, playbooks, and best practices., • Stakeholder Collaboration, • Partner with business units to understand application requirements and translate them into monitoring solutions., • Provide training and mentorship to IT staff on monitoring tools and methodologies., • Strong expertise in at least two enterprise monitoring platforms (eg, Dynatrace, AppDynamics, Splunk, Datadog)., • Solid understanding of application architectures (microservices, cloud-native, APIs)., • Hands-on experience with Scripting languages (Python, PowerShell, Bash) for automation., • Knowledge of cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker)., • Familiarity with ITIL processes (Incident, Problem, Change Management)., • Certifications in monitoring tools (eg, Dynatrace Certified Professional, Splunk Certified Admin)., • Experience with observability practices (metrics, logs, traces)., • Exposure to DevOps practices and CI/CD pipelines., • Strong stakeholder management and ability to influence technical decisions

Application and Monitoring SME Location: Warwick. Hybrid Duration: 31/12/2026 MUST BE PAYE THROUGH UMBRELLA We are heading up a recruitment drive for a global consultancy that require a SC Cleared Application and Monitoring SME to join them on a major government project that's based in Warwick. Role Description: Key Requirements: Working from Warwick office, ideally within 1 hours travel Wokingham office considered but needs to travel to Warwick office for training SC Clearance Primary skills - L1 monitoring/observability, ITIL process, incident, MIM, etc Secondary skills - L1 troubleshooting, work with multi-team and engage with L2 support engineers and partners Description: • Monitoring Strategy & Implementation, • Define and implement monitoring frameworks for enterprise applications, Middleware, and infrastructure., • Deploy and configure monitoring tools (eg, Dynatrace, AppDynamics, Splunk, Prometheus, Grafana, Datadog)., • Establish KPIs, dashboards, and alerting mechanisms for proactive issue detection., • Application Performance Management, • Analyze application performance, identify bottlenecks, and recommend optimization strategies., • Collaborate with development and operations teams to ensure monitoring is integrated into CI/CD pipelines., • Conduct root cause analysis for recurring incidents and propose long-term solutions., • Incident & Problem Management, • Act as SME during major incidents, providing technical expertise and rapid resolution guidance., • Develop automated monitoring scripts and self-healing mechanisms to reduce downtime., • Document monitoring processes, playbooks, and best practices., • Stakeholder Collaboration, • Partner with business units to understand application requirements and translate them into monitoring solutions., • Provide training and mentorship to IT staff on monitoring tools and methodologies., • Communicate performance insights and recommendations to leadership in a clear, actionable manner. Required Skills & Experience • Strong expertise in at least two enterprise monitoring platforms (eg, Dynatrace, AppDynamics, Splunk, Datadog)., • Solid understanding of application architectures (microservices, cloud-native, APIs)., • Hands-on experience with Scripting languages (Python, PowerShell, Bash) for automation., • Knowledge of cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker)., • Familiarity with ITIL processes (Incident, Problem, Change Management)., • Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications • Certifications in monitoring tools (eg, Dynatrace Certified Professional, Splunk Certified Admin)., • Experience with observability practices (metrics, logs, traces)., • Exposure to DevOps practices and CI/CD pipelines., • Strong stakeholder management and ability to influence technical decisions

\n Oracle HRIS Specialist\n \n Job Description\n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Senior Product Owner, youll be hands-on with analysis, troubleshooting, testing, and continuous improvements. Youll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. \n This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. \n What youll do:\n \n • Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience.\n, • Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions.\n, • Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.\n, • Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently.\n, • Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.\n, • Assist with change management initiatives, including adoption of new processes, system updates, and data management.\n, • Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules).\n, • Skilled in writing and managing test scripts, UAT, and reporting outcomes.\n, • Able to create and run reports in Oracle HCM.\n, • Experience providing 1st line system support.\n, • Confident using MS Office, particularly Excel at an intermediate/advanced level.\n, • Excellent communication skills, both written and verbal.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

\n Oracle HRIS Specialist\n \n Job Description\n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Senior Product Owner, youll be hands-on with analysis, troubleshooting, testing, and continuous improvements. Youll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. \n This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. \n What youll do:\n \n • Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience.\n, • Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions.\n, • Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.\n, • Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently.\n, • Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.\n, • Assist with change management initiatives, including adoption of new processes, system updates, and data management.\n, • Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules).\n, • Skilled in writing and managing test scripts, UAT, and reporting outcomes.\n, • Able to create and run reports in Oracle HCM.\n, • Experience providing 1st line system support.\n, • Confident using MS Office, particularly Excel at an intermediate/advanced level.\n, • Excellent communication skills, both written and verbal.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

\n Oracle HRIS Specialist\n \n Job Description\n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Senior Product Owner, youll be hands-on with analysis, troubleshooting, testing, and continuous improvements. Youll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. \n This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. \n What youll do:\n \n • Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience.\n, • Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions.\n, • Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.\n, • Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently.\n, • Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.\n, • Assist with change management initiatives, including adoption of new processes, system updates, and data management.\n, • Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules).\n, • Skilled in writing and managing test scripts, UAT, and reporting outcomes.\n, • Able to create and run reports in Oracle HCM.\n, • Experience providing 1st line system support.\n, • Confident using MS Office, particularly Excel at an intermediate/advanced level.\n, • Excellent communication skills, both written and verbal.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

\n Oracle HRIS Specialist\n \n Job Description\n Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting to the Senior Product Owner, youll be hands-on with analysis, troubleshooting, testing, and continuous improvements. Youll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. \n This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. \n What youll do:\n \n • Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience.\n, • Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions.\n, • Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively.\n, • Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently.\n, • Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience.\n, • Assist with change management initiatives, including adoption of new processes, system updates, and data management.\n, • Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules).\n, • Skilled in writing and managing test scripts, UAT, and reporting outcomes.\n, • Able to create and run reports in Oracle HCM.\n, • Experience providing 1st line system support.\n, • Confident using MS Office, particularly Excel at an intermediate/advanced level.\n, • Excellent communication skills, both written and verbal.\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n

Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Oracle HRIS Specialist Job Description Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, youll be hands-on with analysis, troubleshooting, testing, and continuous improvements. Youll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What youll do: * • Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience., • Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions., • Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively., • Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently., • Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience., • Assist with change management initiatives, including adoption of new processes, system updates, and data management., • Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: Youre an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: * • Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules)., • Skilled in writing and managing test scripts, UAT, and reporting outcomes., • Able to create and run reports in Oracle HCM., • Experience providing 1st line system support., • Confident using MS Office, particularly Excel at an intermediate/advanced level., • Excellent communication skills, both written and verbal., • Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: * • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. About Us Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. xrnqpay We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed Remote working/work at home options are available for this role.

Proficiency in Salesforce Sales Cloud and experience in release management are essential. A consulting firm is looking for an experienced Salesforce Support Consultant based in the UK. This position requires at least 5 to 8 years of experience in Salesforce SFDC Support or Enhancement projects, alon

As a Senior Cloud Support Engineer at Thought Machine, you are stepping into a senior technical role that goes well beyond incident response. Experience deploying or supporting self-managed software in client cloud environments. Confident working with cloud-native platforms and tools - e.

As a Senior Cloud Support Engineer at Thought Machine, you are stepping into a senior technical role that goes well beyond incident response. Experience deploying or supporting self-managed software in client cloud environments. Actively shape the evolution of our support model, platform tooling, an

A leading IT solutions provider in the UK is seeking a Microsoft Azure 3rd Line Support Engineer to provide advanced technical support for Azure environments. This role involves troubleshooting complex issues, managing escalations from lower support levels, and ensuring high availability of cloud in

A innovative fintech company in London is seeking a Senior Cloud Support Engineer to facilitate incident management and client support in a cloud environment. Ideal candidates have over 5 years in technical support, proficiency in cloud infrastructure, and exceptional problem-solving skills. This po

Every Cloud are currently seeking a Business Central Customer Service / Support Consultant for one of our Microsoft Partner clients. Your role will include smaller pieces of work and changes, escalating support issues, helping with customer account issues and training the customer service team. Busi

A leading fintech company in the UK seeks a Senior Cloud Support Engineer to take ownership of complex incidents and elevate support delivery. The role requires a robust background in cloud infrastructure, strong problem-solving skills, and proficiency in programming languages like GoLang and Python

A leading IT recruitment company is seeking a Business Central Customer Services Consultant to manage customer support, tackle escalated issues, and provide training to the customer service team.

A technology services provider in the United Kingdom is seeking an entry-level Technical Support role. The successful candidate will provide high-quality technical support and manage installations for software products used by educational institutions.