Basic Salary : £32k to £39k The Shop Supervisor will be responsible for managing the convenience store operations. This role includes supervising staff, ensuring high customer service standards, maintaining inventory, and ensuring the store runs smoothly and efficiently. The Shop Supervisor will report directly to the Owner and collaborate closely in running the shop. Key Responsibilities: · Store Operations: o Oversee the daily operations of the convenience store, ensuring a clean, organized, and well-stocked environment. o Monitor and manage inventory levels, placing orders with suppliers as needed. o Implement and manage in-store promotions and customer loyalty programs. o Ensure compliance with company policies, procedures, and operational standards. · Staff Supervision: o Lead and supervise Customer Service Assistants, providing training and ongoing support. o Create and manage staff schedules to ensure optimal coverage. o Conduct performance evaluations and provide feedback to support staff development. o Foster a positive and team-oriented work environment. · Customer Service: o Ensure exceptional customer service is delivered consistently by all staff members. o Address and resolve customer inquiries and complaints in a professional manner. o Train staff on customer service best practices and company standards. · Financial Duties: o Handle cash transactions, reconcile cash registers, and prepare daily financial reports. o Assist with managing the store’s budget and controlling expenses. o Monitor sales performance and contribute to achieving sales targets. · Health and Safety: o Ensure compliance with health and safety regulations and company policies. o Conduct regular health and safety checks and address any issues promptly. o Train staff on health and safety procedures and emergency protocols. Qualifications and Skills: · Experience in a supervisory role within a retail or convenience store environment. · Strong leadership and team management skills. · Excellent customer service and communication skills. · Good organisational and multitasking abilities. · Basic proficiency in retail management software and Microsoft Office Suite. · Strong problem-solving skills and attention to detail. · Knowledge of health and safety regulations in a retail setting.
Duties and Responsibilities: · Monitor network performance and troubleshoot issues. · Install and configure network hardware and software. · Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and other network equipment. · Configure and manage network devices such as Cisco routers and switches, Juniper firewalls, and other network equipment. · Monitor network performance and troubleshoot issues to ensure optimal network availability and performance. · Implement and maintain network security measures to protect against unauthorized access and data breaches. · Collaborate with cross-functional teams to design and implement network solutions that meet business requirements. · Perform network installations, upgrades, and migrations as needed. · Provide technical support and troubleshooting for network-related issues. · Document network configurations, procedures, and troubleshooting steps. ** Skill/experience/qualifications:** · Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP) · Experience with network administration tools such as Active Directory, Azure AD, vSphere · Familiarity with network security practices and technologies (firewalls, VPNs) · Proficiency in configuring and managing Cisco routers and switches · Knowledge of Juniper firewall configuration and management · Experience with DevOps practices for network automation (e.g., using Python scripting) · Ability to work independently and collaboratively in a fast-paced environment · Excellent problem-solving skills and attention to detail · Strong communication skills to effectively interact with team members and stakeholders · Bachelor/Master’s degree or a related study and experience · Experience required 1-2 years preferred
Here at Elec Training, we specialise in providing comprehensive electrical training courses for adults. We offer a range of programmes designed to educate and certify individuals in various aspects of electrical work. Elec Training aims to equip students with the knowledge and skills necessary to excel in the electrical industry. Salary £36,500.00 Hours – Monday to Friday 8.30am to 4.30pm The Role: Quality delivery of all areas of technical training relating to all key electrical disciplines Group management and learning journey progression for electrical training groups Meeting required performance levels in relation to success rates and timely skills and qualification attainment Managing all aspects of timely administration relating to electrical training, assessment and internal quality assurance Being a leader and role model for safety performance within the workplace Be an ambassador and promoter of Elec Training, creating the culture and environment that allows our colleagues and learners to thrive, through continuous development, modelling inclusive behaviours and proactively managing bias Accountable for own CPD, covering current and future skills requirements, ensuring compliance and technical expertise with relevant competencies, legislation and industry codes of practice as required by the business and sector Building and maintaining relationships with key stakeholders to ensure quality and timely completion of all delivery solutions Knowledge and Experience: Proven experience of delivering and facilitating technical and theory learning programmes. Demonstrated ability to prioritise and manage all aspects of HSE across the learning environment. Proven track record of technical competence. Sufficient experience in a technical role and a full understanding of the Technical Operational Procedures relevant to any learner or group of learners. Ability to manage group learning experiences or smaller interventions. Ability to influence and communicate with a broad range of stakeholders, across all levels of the business. Strong underpinning knowledge of learning delivery methodology. Play a crucial role in assisting learners through classroom coaching and facilitating sessions. Make the most of state-of-the-art facilities – These centers have enjoyed a great deal of investment, giving you the ability to support students in the best way possible. Provide support to apprentices/students in their personal development and enhance their understanding of broader skills topics. 50/50 role – 50% teaching and 50% assessing. What we are looking for? Have recent and relevant industry experience in domestic, commercial and / or industrial Electrical Installation. Level 2 Diploma – C&G 2365-02, 18th Edition Course – C&G 2382-22, Level 3 Diploma C&G 2365- 03, NVQ Level 3 C&G 2357 and JIB Gold Card We would love you to have… Have sound practical capabilities in and around Electrical Installations. Hold a Level 3 Assessing qualification or equivalent. Level 4 Internal Quality Audit certificate or equivalent. Hold Level 3 & 4 electrical qualifications like C&G 2396, C&G 2391, and / or any green credentials like Solar PV, EV or EESS. A want to learn and give back. Job Types: Full-time, Permanent Pay: £36,500.00 per year Experience: Electrical: 2 years (Preferred) Licence/Certification: Driving Licence (Preferred) Work Location: In person (Wolverhampton)