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Company Description UK Management College, located in Derby, United Kingdom, is dedicated to providing quality education through distance learning to a diverse student population. Graduates are equipped with the skills needed to succeed in the workforce and make positive contributions to society. The college offers a vibrant campus culture and innovative learning environment. Purpose of the Role: The Associate Dean (Student Success, Student Experience, EDI & Wellbeing) will provide strategic and operational leadership in enhancing the quality of the student experience across UKMC. The postholder will champion inclusive practice, student wellbeing, and equality, diversity and inclusion (EDI) across all aspects of academic and professional activity. Working in partnership with university partners, internal academic teams, and student support services, the Associate Dean will ensure that students are supported to thrive academically, personally, and professionally. The role is central to creating a student-centred culture where belonging, wellbeing, and success are integral to the learning journey. Key Responsibilities: • Lead the strategic development of student success and experience initiatives across UKMC, ensuring all campuses provide an inclusive, engaging, and high-quality learning environment., • Work collaboratively with university partners to ensure student support, wellbeing, and engagement practices align with partnership expectations and enhance joint quality outcomes., • Support equality, diversity, and inclusion across teaching, learning, and support services, ensuring that institutional values are reflected in all aspects of student life., • Provide leadership for student wellbeing, coordinating the work of Student Experience Leads and Wellbeing Officers to deliver cohesive, compassionate, and proactive support., • Oversee student engagement and representation, ensuring that students are partners in decision-making and that their feedback informs continuous improvement., • Develop and embed strategies that enhance belonging, community, and engagement, with a particular focus on underrepresented, international, and mature learner communities., • Work with Heads of Curriculum and Course Directors to integrate wellbeing and employability into the curriculum and co-curricular activities., • Lead the professional development of staff to strengthen inclusive pedagogy, wellbeing awareness, and student engagement capabilities across academic and support teams., • Use student data and insight to inform interventions that support retention, attainment, and positive progression outcomes across all campuses., • Represent UKMC in partner university networks, collaborative forums, and external events to strengthen institutional reputation and ensure alignment with sector best practice. Person Specification Essential: • Postgraduate degree with significant leadership experience in higher education, preferably in student experience, wellbeing, or EDI., • Proven record of leading student-focused initiatives that strengthen engagement, belonging, and achievement., • Strong understanding of UK higher education, including collaborative and franchise partnership contexts., • Demonstrated ability to lead diverse, cross-functional teams across multiple campuses., • Expertise in promoting inclusion, wellbeing, and personal development among students and staff., • Excellent communication, leadership, and interpersonal skills with the ability to influence and inspire., • Skilled in using data and evidence to inform strategy and improve outcomes., • Strong organisational and strategic planning abilities with a commitment to UKMC’s inclusive and partnership-driven mission. Desirable: • Doctoral qualification (PhD or EdD) or evidence of equivalent professional achievement., • Fellowship or Senior Fellowship of Advance HE (or equivalent recognition of teaching and leadership in HE)., • Experience in designing and implementing institutional EDI frameworks or wellbeing strategies., • Knowledge of the regulatory and partnership landscape across UK higher education., • Experience of leading academic and support staff professional development related to inclusive practice or wellbeing., • Experience of developing collaborative projects with external partners or community organisations that enhance the student experience. Professional Attributes: The postholder will demonstrate inclusive leadership, authenticity, and integrity, and will be committed to advancing UKMC’s values of inclusivity, excellence, and opportunity. They will be student-focused, data-informed, and innovative, fostering a culture that empowers students to succeed both academically and personally. Benefits: • Company pension, • On-site parking, • Private medical insurance Job Types: Full-time, Permanent Work Location: In person

Be the voice that connects people, purpose, and progress. About Us: Primary Eyecare Services is the largest not-for-profit leading provider of NHS primary and community eye care services in England. Established over a decade ago in the North West, we now operate nationally, delivering enhanced eye care through a network of over 3,000 optometry practices. We work with NHS commissioners and Trusts to provide accessible, high-quality eye care services in local communities, supported by teams with expertise in NHS contracting, patient support, referral triaging, and telemedicine. Role Overview: The Stakeholder Engagement Lead will ensure that internal teams, external partners, and key stakeholders are engaged and supported during periods of change across Primary Eyecare Services (PES). Collaborating closely with communications, operations, strategy, and clinical teams, the postholder will lead engagement and communication efforts that build understanding, trust, and adoption of new systems and services. By providing clear, accessible messaging and structured engagement, the role will directly support change management programmes across all PES directorates. The Stakeholder Engagement Lead will work on both internal projects (staff engagement, adoption of digital platforms, service and workforce change) and external projects (digital transformation, commissioner engagement, NHS partner programmes). Shift Pattern: This is a full-time position, working 35 hours per week over 5 days (Monday to Friday 9am to 5pm) Salary: The FTE salary for this role starts from £33,000 per annum and is dependent on experience. Location: This is a hybrid role, offering flexibility to work from home alongside attendance at our Manchester Head Office in line with our hybrid working policy. General Responsibilities: Stakeholder Engagement • Lead stakeholder mapping and engagement planning for internal and external audiences (staff, practices, multiples, commissioners, NHS partners)., • Deliver targeted engagement campaigns to support transformation programmes and service change., • Represent PES in external forums where stakeholder engagement is required., • Produce clear, accessible communications that simplify complex digital, operational, or clinical changes., • Work with Operations and Strategy leads to align messaging with external partners. Change Management Support • Support the planning and delivery of change management activity across all PES directorates., • Design and deliver adoption campaigns for digital transformation and service change initiatives., • Facilitate workshops, forums, and surveys to capture feedback and build trust during change., • Monitor adoption progress and risks, reporting into governance structures, SLT, and the Board., • Collaborate with Business Support Officers and programme leads to embed new ways of working., • Provide regular updates and insights to senior leadership team., • The role operates across directorates and functions, requiring strong collaboration with internal stakeholders and external partners to ensure successful adoption of change initiatives. Shape the future of eye care through strategic relationships. What We’re Looking For: Essential • Degree level education (or equivalent professional experience) in a relevant field such as communications, business/change management, healthcare management, or digital transformation., • Strong evidence of continuing professional development in communications, engagement, or change management., • Minimum of 3–5 years’ demonstrable experience leading or delivering change management programmes within a complex organisation., • Proven track record of designing and implementing stakeholder communication and engagement strategies to support change and adoption., • Experience engaging, influencing, and building trust with diverse stakeholder groups, including staff, healthcare professionals, commissioners, and external partners., • Evidence of delivering successful internal communications and staff engagement campaigns that supported transformation or service change., • Strong digital skills, including proficiency in MS365 and practical experience of supporting digital adoption., • Outstanding verbal and written communication skills, with the ability to simplify complex information., • Excellent interpersonal skills, with proven ability to build trust and relationships at all levels., • Confident facilitator, able to design and deliver workshops, forums, and feedback sessions., • Strong organisational and time management skills, able to balance multiple priorities., • Ability to work effectively as part of a team and in collaboration across directorates., • Demonstrated ability to cope under pressure while delivering high-quality outcomes., • Ability to work flexibly, including hybrid working (home/office)., • Acts in ways that support equality, diversity, and inclusion., • Formal training or certification in change management, communications, or project management (e.g. PROSCI, APMG, PRINCE2)., • Knowledge of NHS operational frameworks, healthcare services, or clinical governance standards., • Knowledge of desktop publishing, intranet content design, or engagement tools. Why Join Us: • Pension match up to 5%, • Sick and critical illness pay cover, • Electric car scheme, • Enhanced family leave, • Paid compassionate leave, • 25 days annual leave plus bank holidays (rising to 30 days with service), • Training and development opportunities, • Employee recognition awards, • Employee Assistance Programme (EAP), • NHS Blue Light Card, • Hybrid working (60% home, 40% office), • Cycle to Work scheme, • Performance-related pay How To Apply: To apply, please submit your up-to-date CV along with a cover letter outlining your professional background and what motivates you to pursue this opportunity. Be Part of Something Bigger - Join Primary Eyecare Services. Please note appointment to this post is subject to a satisfactory Disclosure and Barring Service (DBS) check.