Complex care jobs in United Kingdom

We are looking for a support worker / Carer to join the team around an 18 year old severely autistic & epileptic teenager with additional health needs. He lives at home with his family. He has 24 hour 1:1 support and for some activities 2:1 (like visiting the pool, special needs bike club, visiting the park or visiting shops and cafes). He has already a lovely team of professionals working with him and you would join this team. This is a part time position for 25-30+ hours which would be ideal for a student of a related field. Experience and interest needed. About the Teen: He is a friendly, non verbal, very autistic boy with severe epilepsy, a movement disorder and additional health needs. He is non verbal and can walk only with support. He needs help with all elements of his daily life. He does like to be active (but not in an athletic way) and he loves to be entertained. He likes to be spoken to even though communication is very difficult for him. But he also often also needs a lot of care as he can have seizures or other health issues which lead to him needing to spend time in hospital. His team of support workers / carers help him with his daily life & routine which includes supporting and facilitating access to activities and community, help him with learning more self help skills and communication, all of his personal care, help with his laundry and keep his environment clean & tidy. About you: This job will suit someone with good experience supporting a young person with disability and autism and has a real interest in disability and autism. You are not afraid to learn care elements like catheterisation and dealing with PEG and Peristeen (ideally you have experience already and other elements of care - otherwise we train you). But this is not just about care but also very much about support and we would like to find someone who can be active, fun and shows initiative. You need to be following the behaviour plan which would explain to you. This could potentially suit a student of a related field as a part time position (but a full time position is also available). You need to be able to swim - this is important to him. You are a non-smoker / non vaper. You like dogs. You are open to work some weekends and some bank holidays (shared with the team) and also take on some waking night supports. Both day and night shifts are available and we would prefer applicants who are open to both day and night shifts. Ideally you would be willing to commit for a minimum of 12 months or more. This is needed as a lot of training is involved as well. This is a job that could be very fulfilling but it is also complex and would be difficult for someone who has no experience with disability and has not studied something related (or is planning to study a relevant subject). Please read this full ad before we discuss the position further. What’s great about this job: Fantastic training opportunities, with a thorough handover, from long-standing members of staff who know the young person and his family very well. You will be provided with regular training on his health and care needs which include seizure management, catheterisation and peg management, peristeen and behavioural support. ** Regular team meetings with the ABA Consultant.** Flexibility around days worked to accommodate studies or other commitments. About the Job: Hourly rate £15 p/h during training and which rises to £16 after 6 months. This rises to £17 after 12 months. Probation is 6 months. Part time position - 25 - 30 hours +. (unfortunately 20 hours is not enough for this position). This position ideally be on a freelance basis with a UTR number (if you are part time and also if you are a student) Otherwise there could be a contract (PAYE) with a care agency that supports the teenager. (we can not offer a Sponsorship Visa). If interested: If you are interested please apply and already initially let us know why you would be suitable and interested in your first contact message. We get so many applications please help to make it easier and explain why you applied. We will then let you know where to send your CV and a relevant cover letter explaining your interest and suitability (a few sentences might be enough to get the point across (ideally written by you and not AI). It might also be possible to add your Cv and cover letter to the conversation thread on this site. Later on we will need 2 relevant recent references and a valid DBS. We will arrange a face to face interview or a video call (initially) after receiving your CV and relevant cover letter if we feel that you would be a good match for this position. We look forward to hearing from you.

Our client is a fast-growing, values-led provider of domiciliary and supported living services across the UK. They support people with complex needs — including learning disabilities, autism, brain injuries, and mental health conditions — to live safely, independently, and with dignity. We’re looking for a commercially astute, proactive Business Development Manager who thrives on sales, strategic partnerships, and making a tangible difference. This isn’t a desk-bound role: you’ll be meeting commissioners, building referral networks, winning tenders, and opening up new revenue streams in both public and private markets. If you’re energetic, target-driven, and eager to transform lives through better care partnerships, this could be your next move. What you’ll be doing 1. Generating new business & building networks 2. Identify, qualify, and secure opportunities with local authorities, NHS Trusts, ICBs, GP practices, hospitals, private clients, and community groups. 3. Build and manage a robust sales pipeline — from prospecting to closing deals. 4. Develop strong referral partnerships with health professionals and community organisations. 5. Work with operational teams to mobilise new packages of care. 6. Tendering & strategic partnerships 7. Lead or support persuasive bid submissions for NHS and local authority contracts. 8. Build trusted relationships with commissioners, discharge teams, and procurement leads to position our client as a provider of choice. 9. Help develop strategies to expand into adjacent healthcare sectors. 10. Marketing-led growth 11. Create and deliver cost-effective marketing activities: LinkedIn campaigns, referral packs, digital content, community events. 12. Represent the brand at conferences and sector networking events. 13. Collaborate on outreach campaigns to boost brand profile. 14. Market insight & reporting 15. Analyse trends, competitor activity, and service gaps to guide strategy. 16. Track and report KPIs on leads, conversions, revenue, and partnership outcomes. 17. Contribute ideas to shape the long-term business development roadmap. 18. Cross-team collaboration 19. Partner closely with clinical, operational, and finance teams to deliver contracts effectively. 20. Lead quarterly business reviews with key partners and distributors. What Promiserecruitment is looking for our client Proven success in business development or sales (ideally within domiciliary care, supported living, complex care, or related healthcare). Excellent communicator — able to build trust with commissioners, clinicians, families, and senior stakeholders. Self-starter with a field-based mentality — enjoys networking, relationship building, and closing deals. Skilled in bids, tenders, negotiations, and partnership development. Commercially minded, data-driven, organised, and resilient. Full UK driving licence and willingness to travel regularly. Desirable: Existing relationships with NHS discharge teams, commissioners, or care distributors. Familiarity with CQC frameworks, Care Act 2014, and social care commissioning. Experience with CRM tools (e.g. HubSpot, Salesforce, Pipedrive). Degree or professional qualification in Business, Marketing, Social Care, or similar. 🎉What’s on offer £30,000 DOE base salary + commission (realistic first-year OTE £40–50k; uncapped for high performers). Flexible, home-based working when not travelling. Travel expenses, pension, laptop & phone. Gym membership. Direct impact on a growing, quality-driven care provider. Supportive team culture that values innovation, ethics, and empowerment. In summary: If you’re target-driven, strategic, love being on the move, and want to make a genuine difference in the lives of people who need support — we’d love to hear from you.

About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are looking for a skilled Auto Mechanic to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them aiming to maximum reliability and functionality. An excellent auto mechanic has good eye-hand coordination and manual dexterity. You should be well-versed in complex mechanical or electronical systems of vehicles and have excellent problem-solving abilities. Also Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tyres. Repair or replace worn parts, such as brake pads, wheel bearings, and sensors. Perform repairs to manufacturer and customer specifications. Responsibilities Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately Inspect vehicle computer and electronic systems to repair, maintain and upgrade Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks) Provide accurate estimates (time, effort) for a repair or maintenance job Keep logs on work and issues Maintain equipment and tools in good condition Inspections of vehicles that require an MoT test to be carried out. Requirements and skills Proven experience as auto mechanic Knowledge of what will fail a MoT test when inspecting a vehicle Excellent knowledge of mechanical components. Knowledge of Electrical and electronic components of vehicles an advantage. Working knowledge of vehicle diagnostic systems and methods Ability to handle various tools and equipment Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc. Good health condition. UK Drivers licence – a licence check will need be completed prior to employment. Any medical issues will need to be disclosed, immaterial of whether they affect the candidate’s ability to do the necessary work. This information will be kept confidential.

Focus Findings is recruiting full- and part-time Family Support Workers in Basildon, Harlow, Chelmsford, Southend-on-sea, Colchester, Clacton-on-Sea and surrounding areas. Job Description for Family Support Worker Family support workers help families with long and short-term difficulties. The main duties of the role would include: - Work one-on-one with vulnerable families to reduce inequalities between those in greatest need and their peers. - Facilitating the delivery of targeted support groups and parenting programmes. - Competently and accurately record observations on case management systems with an awareness that the information you supply may be used in legal proceedings. In addition, candidates must be able to demonstrate knowledge and experience of: - Working with parents with specific vulnerabilities that impact their child/ren; including (but not limited to); low income, domestic abuse, substance misuse, anti-social and criminal behaviour, and transient families. - Assessing complex safeguarding and welfare issues for children and vulnerable adults. - Support to families with children with additional needs - Respite care for families with children with additional needs - Child development across the ages, with a particular emphasis on children with additional needs, disabilities, specific educational needs, adult and child mental health, and those with protected characteristics as defined by the Equality Act 2010. - Evidence-based practice and the ability to apply this to inform practice. What we look for: - Driver's license and a vehicle - Caring and empathetic attitude - Good communication skills - Willingness to learn - Self-motivated, well organized & reliable

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies. Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values. As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value. About the Role Create new innovative supporter journeys to increase engagement, loyalty and improve income generation. Deliver improved supporter journeys and care strategies using insights, evidence and feedback. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department. About You To be successful in this role, you will need: Significant supporter/customer care skills obtained from the commercial or charity sectors. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement. Experience of working with Customer Relationship Management (CRM) software. Experience of developing innovative and creative engagement programs for supporters/donors. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good organisation, coordination and project management skills. Why you should Apply Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact! Benefits you will enjoy working for us: 25 days annual leave + 4 Privilege days Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme

Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.

Junior Stylist - Full Time Position Location: Fulham, London (Close to Chelsea Harbour) About Our Salon We are a boutique salon specialising in premium hair services including extensions, colour techniques, and hair & scalp therapies. Catering to a discerning, high-end clientele in the prestigious Fulham area, our salon provides exceptional care in a luxurious environment. We pride ourselves on helping our affluent clients achieve their hair goals with personalised service and the highest quality products. The Role We're seeking a passionate and motivated Junior Stylist to join our growing team. This role offers an excellent opportunity for career development in a supportive environment where creativity and technical skills are nurtured and rewarded. Key Responsibilities - Assist with and perform hair services including blow dries, root colours, and highlights - Support senior stylists during complex colour treatments and extension applications - Build strong relationships with our wealthy clientele through engaging consultations - Confidently explain techniques, products and style visions to discerning clients - Create a welcoming atmosphere through friendly, personable yet professional service - Deliver a premium salon experience befitting our high-end clientele - Maintain a clean, tidy, and luxurious salon environment - Provide exceptional customer service at every client touchpoint - Participate in ongoing training programmes to develop technical skills - Support the salon's retail strategy and premium product recommendations - Manage appointments and client records efficiently Training & Development Opportunities Comprehensive training in our specialist hair extension services Full training on all our signature hair and scalp treatments Regular advanced training in colour techniques and application Professional blow dry and styling masterclasses Optional specialised training in hair extension production: Weft making techniques - Micro rings application and production - Keratin bond creation and application Essential Qualities NVQ Level 2 in Hairdressing (minimum qualification) Vibrant, outgoing personality with natural people skills Exceptional customer service and client care abilities Confidence to communicate hair visions and ideas to clients Strong consultation skills to understand and interpret client needs Professional demeanour suitable for our high-end clientele Experience in or adaptability to a luxury service environment Genuine passion for the hair industry and current trends Excellent communication and interpersonal skills Ability to work collaboratively in a team environment Commitment to ongoing professional development Positive attitude and strong work ethic Flexibility and willingness to learn Hours & Working Pattern Full-time position (35-40 hours per week) Monday to Saturday with flexible scheduling options Some evening work may be required for special events Benefits Package Comprehensive salon services benefit (hair services included) Regular complimentary nail appointments Extensive free training and educational courses Pension contributions Wellness package including Third Space gym membership (company contribution) Career progression opportunities Staff discount on professional products How to Apply Please submit your CV and cover letter outlining your experience and why you would be a great fit for our salon. We look forward to hearing from you! We are an equal opportunity employer and value diversity at our company.