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Complex care jobs in United Kingdom

  • PSV Engineer
    PSV Engineer
    2 days ago
    £50000–£54000 yearly
    Full-time
    London

    Senior Vehicle Engineer / PCV, HGV Mechanic, Engineer – London £COMP + Benefits Unknown Recruitment are looking for Senior Vehicle Engineers / HVG Engineers to be based in London for our Engineering client. we are looking for someone who will strive to provide reliable and effective maintenance so we can ensure that we are able to deliver a reliable service that people can trust, and which helps to create a London where every journey is taken care of. Senior Vehicle Engineer / PCV, HGV Engineer responsibilities: • Service Excellence - Striving to provide reliable and effective maintenance so we can ensure that we are able to deliver a reliable service that people can trust., • Technical & Engineering Solutions – Diagnosing and resolving complex mechanical and electrical issues., • Health, Safety & Compliance – Ensuring strict adherence to safety regulations and engineering standards. Senior Vehicle Engineer / PCV, HGV Engineer requirements: Ideally you should be qualified to City & Guilds level 3 or NVQ level 3 or equivalent and have experience working on HGV or PCV vehicles. Additionally, applicants are required to hold a PCV licence. If the applicant does not hold a PCV licence, training will be provided. The successful Senior Vehicle Engineers / HVG Engineers will be required to work early/late shifts 7 days a week (38 hours a week) including weekends and Bank Holidays as required.

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  • Lead Generator
    Lead Generator
    4 days ago
    Part-time
    London

    High Ticket Lead Generator - Uncapped Commission - Property Company Overview Welcome to Pristine. Pristine is a second-generation, family-run business and a premium, design-led provider of bespoke curtains, blinds, shutters, and upholstery, serving residential and commercial clients across London. Established in 2004, Pristine has been proudly based in East Finchley (N2) from day one, with our operations anchored at Viceroy Parade. From here, we design, craft, and deliver exceptional window shading solutions that combine timeless craftsmanship with modern innovation. Our state-of-the-art showroom and in-house factory are led by an outstanding team of talented, experienced, and deeply passionate specialists. Every project is handled with meticulous attention to detail, technical expertise, and an uncompromising commitment to quality. Proud UK manufacturers. Pristine is a brand synonymous with luxury, precision, and opulence. We are renowned for delivering a truly bespoke, end-to-end service - from initial concept and consultation through to installation and long-term aftercare. No two projects are ever the same, and no request is too complex. We thrive on ambition and take pride in making the impossible possible. Our clients enjoy front-row access to market-leading fabrics, cutting edge hardware, smart technology, and graphic designs, supported by seamless execution and direct access to our expert team throughout the journey. We don’t simply supply window treatments - we create refined, functional spaces that elevate how people live, feel and exist. At Pristine, excellence isn’t an aspiration. It’s our standard. Role Description This role is open to university students, recent graduates, or sales professionals seeking hands-on B2C and B2B lead generation and sales experience within the luxury consumer interiors industry. You will be responsible for identifying, engaging, and qualifying new business opportunities, acting as a key entry point into Pristine’s sales pipeline. Key Responsibilities Proactively source, contact, and qualify leads across the following segments: • B2C (Residential), • B2B – One-Off Commercial Projects, • (e.g. restaurants, care homes, boutique hotels), • B2B – Supplier & Partner Network, • (e.g. interior designers, property developers, window manufacturers, estate agents), • Business Groups, • Community Groups Accurately capture and maintain the leads contact and project data within Pristine’s Lead Origination Tracker. Qualify prospects against agreed criteria and, once qualified, schedule appointments for meetings with Pristine’s management team. Your Gain Uncapped commission-only earnings Earn up to 20% commission on every lead you introduce that converts into a completed project. Commission is paid on successful outcomes only. Further details will be shared at interview stage. For context: a single B2C new-build project within our target demographic can be billed at £20,000+. This role is commission-only. Please apply only if this aligns with your risk appetite and earning goals. Real commercial and sales experience Develop strong commercial acumen through structured induction and hands-on, on-the-job training with Pristine’s experienced, market-leading team. • Highly transferable, practical skills Build capability in: • Market and opportunity research, • Creative and strategic lead sourcing, • Professional client communication (phone, email, and in person where required), • Accurate capture of client and project data Application Process Stage 1: Application & Screening • Register your interest by applying for this position., • To be considered, you must submit brief written responses to the following questions:, • What is one thing that genuinely sets you apart from other applicants?, • Why do you believe you can effectively find, contact, and qualify high-quality leads?, • Are you motivated by earning up to 20% commission? Why? Stage 2: Initial Interview • A virtual Teams interview to assess fit, mindset, and communication skills. Stage 3: In-Person Interview • Spend a day with the team at Pristine HQ, gaining firsthand exposure to our culture, standards, and ways of working. What Successful Applicants Receive • A complimentary Pristine window product (one window), once probation passed, allowing you to experience our craftsmanship first-hand. Perhaps the ultimate blackout blinds to enhance sleep quality. Quality sleep is proven to elevate both mental and physical performance., • Ad hoc, merit-earned rewards, recognising contribution, performance, and initiative., • Opportunities described above. Thanks Pristine Recruitment

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  • Macmillan Engagement and Patient Involvement Programme Manager
    Macmillan Engagement and Patient Involvement Programme Manager
    12 days ago
    £40000 yearly
    Full-time
    Croydon

    LOCATION: Mitcham Road and other locations across six South- West London boroughs, Richmond, Kingston, Wandsworth, Merton, Croydon, and Sutton RESPONSIBLE TO: Chief Executive Officer of Croydon BME Forum RESPONSIBLE FOR: 3 x Engagement and Patient Involvement Team Members SALARY: £40,000 per annum HOURS: 37.5 hours per week LENGTH: Until January 2027 with possible extension Context of the Role: The Programme Manager leads the delivery of the Can You C Me Project across six South West London boroughs. The role exists to reduce cancer inequalities, improve personalised care, influence system-level change and strengthen culturally competent support for Black and ethnically diverse communities. The Programme Manager oversees day-to-day service delivery, manages the Engagement and Patient Involvement team across multiple boroughs, builds strategic partnerships with healthcare, voluntary and community organisations, and ensures that people affected by cancer receive person-centred, timely and appropriate support. Croydon BME Forum, in partnership with Macmillan Cancer Support, is addressing ethnic inequalities in health and social care through this project. The team is based in the community, working alongside healthcare, faith, and voluntary sector partners to provide tailored support following a cancer diagnosis. Now in its third and final year, the project builds on the successes of the first two years, reflecting on what has been achieved and examining the impact on healthcare inequalities, while continuing to deepen and broaden its reach across South West London. The Programme covers Croydon, Kingston, Merton, Richmond, Sutton, and Wandsworth, all within the South West London Integrated Care System. The Programme Manager is responsible for leading three Engagement and Patient Involvement Team Members, each managing two boroughs, and ensuring consistent, high-quality delivery across all areas. For the remainder of the project, the team will plan and deliver three borough-specific conferences in Sutton, Merton, and Richmond. These events will raise awareness of cancer treatment and support issues affecting BME communities, amplify patient and community voices, and drive actionable change to improve access, experience, and outcomes for people affected by cancer. Key Responsibilities: 1. Programme Leadership and Strategy Lead the programme’s strategic direction and ensure activity aligns with project aims, contract, Macmillan standards and ICS priorities. Lead mobilisation, development and delivery of the service across six boroughs. Ensure the programme meets operational, financial and contractual requirements. 2. Stakeholder Engagement and System Partnerships Work closely with CNSs, GPs, primary care teams, hospital cancer leads, commissioners and voluntary sector partners. Consult with decision makers, healthcare leaders, and community leaders to ensure programme relevance and integration. Represent the programme at borough, ICS and community forums. 3. Team Leadership and Workforce Development Line manages three Engagement and Patient Involvement Team Members, ensuring manageable workloads and consistent quality. Provide supervision, guidance and support on complex cases, safeguarding and escalation. Promote a positive, inclusive team culture and support development. 4. Community Engagement and Co-design Build relationships with grassroots groups, faith communities, local leaders and culturally diverse networks. Lead co-design and lived experience involvement across the programme. Support the team to plan and facilitate high-quality steering groups, focus groups and listening events. 5. Service Delivery Oversight Oversee delivery of assessments, signposting, one-to-one support and group interventions. Ensure culturally competent, person-centred delivery across boroughs. Support the planning and delivery of cancer conferences. 6. Training, Education and Cultural Competence Deliver or support training for healthcare professionals and community partners on cancer inequalities and culturally sensitive care. Work with Macmillan and clinical partners to embed learning into local pathways. 7. Monitoring, Evaluation and Reporting Lead on the collection, monitoring and analysis of programme data and insights. Produce high-quality evaluation reports, borough summaries and KPIs. Use insight and community voice to identify gaps and inform improvements. 8. Governance and Risk Management Ensure robust processes, safeguarding protocols, and administrative systems are in place. Identify, manage and escalate risks appropriately. 9. Legacy, Sustainability and Long-term Impact Develop a sustainability plan to ensure the programme’s learning, partnerships, and approaches continue beyond the funded period. Embed structures, processes and tools that support long-term adoption of culturally competent, personalised cancer support. Produce legacy resources such as toolkits, training modules, frameworks and evaluation summaries. Build capacity across healthcare, community and voluntary sector partners to sustain improvements. Document and share best practices and system learning to influence future service development. Person Specification A - Application form I – Interview C – Certificate (original evidence) Qualifications and Experience Experience in health, social care, community development or voluntary sector roles (essential). A/I Experience supporting people affected by cancer or long-term conditions (desirable). A/I Training or experience in personalised care, inequalities or community engagement (desirable or willingness essential). A/I Experience Experience managing or leading a team. A/I Experience working with people affected by cancer, long-term conditions or experiencing health inequalities. A/I Experience developing partnerships with healthcare professionals and community organisations. A/I Experience facilitating focus groups, consultations or co-design work. A/I Experience delivering or supporting training. A/I Experience using data and insight to monitor, evaluate or shape a programme. A/I Knowledge Understanding of cancer inequalities and barriers faced by Black and ethnically diverse communities. A/I Knowledge of personalised care and cancer support pathways. A/I Understanding of safeguarding, confidentiality and data protection. A/I Knowledge of voluntary and community sector roles. A/I Skills and Competencies Strong report writing skills A/I Strong interpersonal and communication skills. A/I Ability to motivate, supervise and develop a team. A/I Skilled in facilitating groups and co-design work. A/I Strong organisational and time management skills. A/I Ability to use data for decision making and reporting. A/I Comfortable working independently and across multiple sites. A/I Ability to build long-term, trust-based partnerships. A/I Personal qualities Compassionate, culturally aware and committed to health equity. I Emotionally resilient and able to work under pressure. I Flexible, proactive and solution-focused. A/I Willing to work some evenings/weekends and travel across boroughs. A/I

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  • Caseworker
    Caseworker
    1 month ago
    Part-time
    London

    We are seeking a highly motivated Caseworker / Fee Earner to join our growing legal team. The ideal candidate will be able to manage their own caseload, provide high-quality client care, and assist senior solicitors in delivering exceptional legal services. This is an excellent opportunity for a candidate with strong legal knowledge, attention to detail, and a passion for helping clients. Previous experience in a law firm is highly desirable. 📌 Key Responsibilities ✔️ Managing and progressing your own caseload under supervision ✔️ Preparing applications, statements, bundles, and legal documents ✔️ Liaising with clients, courts, tribunals, and third-party organisations ✔️ Handling client instructions professionally and promptly ✔️ Drafting legal correspondence and responding to enquiries ✔️ Conducting legal research where required ✔️ Maintaining accurate case notes and ensuring compliance with regulatory standards ✔️ Supporting solicitors with complex matters and hearings ✔️ Meeting deadlines and billing targets (where applicable) 📌 Required Skills & Experience ✔️ Experience as a Caseworker, Paralegal, or Fee Earner in a law firm ✔️ Strong written and verbal communication skills ✔️ Excellent organisation and time-management ✔️ Ability to work independently and under pressure ✔️ Attention to detail and ability to produce high-quality work ✔️ Good understanding of confidentiality, professional ethics and compliance Desirable: • Experience in Immigration, Family, Civil, Litigation, Wills/Probate, or specify your area, • Knowledge of OISC/SRA compliance, • Ability to meet billable time targets 📌 Qualifications ✔️ Law degree (LLB) or equivalent (preferred) ✔️ LPC/SQE completed or in progress (advantage) ✔️ OISC Level 1, 2, or 3 (advantage for immigration roles)

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  • Programmatic Account Executive
    Programmatic Account Executive
    1 month ago
    Full-time
    London

    Programmatic Account Executive We’re creating a healthier web where communities thrive. OpenWeb is on a mission to increase the quality of conversations online. We build technologies that create thriving and engaged communities, reduce toxicity, and increase safety — improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 5,000 top-tier publishers (including News Corp, Yahoo, CBS, Fox News, Hearst, Refinery 29 and more) and hosts 150 million monthly active users. Founded in 2015, OpenWeb has over 250 employees between New York City, London, Paris, San Diego, Toronto, and Tel Aviv. We are backed by world-class investors including Georgian, Insight Partners, Index Ventures, AltaIR Capital, and more. We’re crafting technology that brings people together and fosters healthy discussion. It starts with us. Are you in? About the role: We’re looking for a Programmatic Account Executive to join our London team. You’ll support the delivery of high-performing advertising campaigns across the French and UK markets, learning both the analytical and creative sides of programmatic trading. This is a fantastic opportunity to start or grow your career in digital advertising — no specialist experience required, just curiosity, confidence with data, and a can-do attitude. What You’ll Get To Do: • Set up, manage and optimise programmatic ad campaigns to meet client goals., • Monitor campaign performance, identify opportunities for improvement, and implement optimisations., • Analyse performance data and create reports that tell a clear story., • Troubleshoot issues to keep campaigns running smoothly., • Learn from experienced traders and account managers to develop your skills quickly. The Skills and Experience You Bring: • Fluent French speaker (ideally native level)., • Numerically confident, analytical, and detail-oriented., • Comfortable working with large datasets and finding patterns in numbers., • Strong communication skills – you can explain complex things simply., • Eager to learn, proactive, and unafraid to take on new challenges., • Interested in digital advertising, data, and how online media works., • Positive, collaborative, and fun to work with., • Must be able to join us in our London office 3x a week. What You'll Get: • Competitive salary + bonus + benefits + growth opportunities as we scale internationally., • Be part of a fast-growing, mission-driven company that is transforming the way online communities and content monetisation work., • Real responsibility from day one, with full training and mentorship., • Work with cutting-edge ad tech and gain valuable industry skills., • Join a friendly, collaborative team that celebrates creativity, curiosity, and good ideas. The OpenWeb Culture We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community! OpenWeb is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status. Build your skills with us as you build a better web for everyone. Join us! Also, we care about your privacy! Please take a moment to review OpenWeb’sPrivacy Practice

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  • Credit Controller
    Credit Controller
    2 months ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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