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Continuous improvement director jobs in United Kingdom

Are you a business? Hire continuous improvement director candidates in United Kingdom

  • FM Operations Manager
    FM Operations Manager
    12 hours ago
    £60000 yearly
    Full-time
    London

    Operations Manager Hybrid / Field Based | Full Time Reports to: Operations Director This is a fantastic opportunity for a hands-on Operations Manager who enjoys being close to the business, developing great leaders and making a real difference across multiple restaurants. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not an Operations team that manages from a distance. We're in our restaurants, working alongside our managers and supporting our teams every day. This role sits right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to shape the success of your area, work closely with senior leaders and make a genuine impact across the business. You'll also have the opportunity to continue developing your own career, getting involved in operational projects, new restaurant openings, leadership development and wider business initiatives as we continue to grow. We're looking for an Operations Manager to support and develop a group of restaurants, helping our Restaurant Managers and their teams deliver brilliant food, genuine hospitality and consistently great guest experiences. This is a hands-on role with plenty of variety and influence. One day you could be coaching a Restaurant Manager, the next you'll be reviewing business performance, supporting a new restaurant opening or working with the wider support teams to drive operational improvements across your area. If you enjoy developing people, balancing commercial thinking with great leadership and making a genuine difference in a fast-paced multi-site business, we'd love to hear from you. You'll love this role if • You enjoy being out in restaurants, working alongside your managers and supporting teams to succeed., • You get real satisfaction from developing leaders and helping people reach their potential., • You enjoy solving problems, making commercial decisions and continuously improving performance., • You want the opportunity to influence how our restaurants grow while working closely with senior leaders. What you'll be doing * Lead and support a group of restaurants, driving outstanding operational, financial and people performance. • Coach, develop and support Restaurant Managers to build confident, capable leadership teams., • Use commercial insight to improve sales, profitability, labour management, stock control and overall business performance., • Support recruitment, succession planning and talent development across your area., • Use operational data, guest feedback and business insight to identify trends and opportunities for improvement., • Champion Franco Manca's values while creating restaurants where both our teams and guests have a brilliant experience., • Work closely with the wider support teams to ensure our restaurants receive consistent, practical support as we continue to grow. We're looking for someone who * Has multi-site management experience within hospitality or another fast-paced customer-facing business. • Has a strong commercial mindset and understands how to drive sustainable business performance., • Is passionate about coaching Restaurant Managers and developing future leaders., • Builds trust quickly and leads with authenticity, energy and integrity., • Brings a practical, solutions-focused approach and enjoys being hands-on., • Is comfortable balancing commercial performance with people development., • Understands that great restaurants are built by great teams., • Wants to help shape the future of Franco Manca. Our values in this role * Welcome Everybody: You create inclusive restaurants where every team member feels valued, supported and able to do their best work. • Love Your Food: You champion exceptional quality, helping your teams take pride in every pizza that leaves the kitchen., • Keep It Moving: You make decisions with pace, solve problems practically and support your restaurants to perform consistently., • Put On a Great Show: You know that outstanding guest experiences start with engaged, well-led teams, and you help create restaurants people love to visit. What you'll get * Up to £60,000 per year • Annual discretionary bonus scheme, • 25 days holiday plus bank holidays, • Salary sacrifice schemes, including pension, Cycle to Work and EV Car Scheme, • Season Ticket Loan, • Medicash health cash plan, including dental, glasses, physiotherapy and more, • 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters, • Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home, • 50% staff discount when dining in any Franco Manca restaurant, • Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks, • Annual social events, incentives and competitions, • Up to £500 employee referral scheme, subject to terms and conditions, • Development opportunities to support your growth and progression If this sounds like the kind of Operations Manager role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Cluster Maintenance Manager
    Cluster Maintenance Manager
    2 days ago
    £71750 yearly
    Full-time
    Temple, London

    Job Ref: 13423 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Pay plus excellent company benefits and perks. Contract type: Permanent Hours: Full Time Shift pattern: 5 out of 7 Hours per week: 40 Posted date: 05/08/2026 Closing date: 16/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Cluster Maintenance Manager for Apex Temple Court and Apex City of London Hotel. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality – it's what brings the spark, the curiosity, and the human touch to every interaction. Role Overview Our Cluster Maintenance Manager will always be motivated and highly engaged to provide personalised 'world class' customer care and service to all guests, team members, clients and directors, in line with our brand standards and procedures – ensuring every guest request is completed promptly and decisively, and aspiring to make the impossible, possible. As part of the senior leadership team, you will be responsible for leading a multi-disciplined maintenance team in the delivery of the short and long-term planning and management of the engineering operations for the cluster properties, across both the front and back of house. You will ensure an efficient and economic running of the engineering disciplines, supplying services as required to the entire operation and maintaining equipment, building and utility services in optimum condition. This role will include operational cluster shift coverage across a seven-day senior duty management rota and working between properties on a rotational basis. Main Responsibilities • Lead the planning, scheduling and delivery of all preventative and reactive maintenance programmes across accommodation, public areas, and mechanical and electrical plant systems, • Develop and deliver annual OPEX, CAPEX, repair and refurbishment plans, on time and within budget, • Proactively control maintenance consumable costs against departmental budgets and revenue performance, • Drive product quality standards and property upkeep through regular strategy meetings, performance reviews and continuous improvement, • Oversee the implementation and ongoing use of the Engineering Management System (LOGIT / CAFM Explorer) to support efficiency and compliance, • Achieve monthly Net Promoter and Guest Review Index targets, maintaining exceptional standards of presentation and attention to detail, • Lead health, safety, compliance and building security activity, ensuring all statutory requirements, audits and inspections are met, • Produce clear cost-benefit analyses and business cases to support capital investment decisions, • Coach, train and develop the engineering team to maximise productivity and service quality, • Collaborate with hotel leadership and external stakeholders to deliver strategic objectives, support community initiatives, and promote apprenticeship and talent development About You As Cluster Maintenance Manager, you will show initiative, be able to prioritise your workload, and have an organised and methodical approach to your work. You will have an excellent understanding of Health and Safety in the workplace, plus a good understanding of legal compliance and record keeping. This role is based across our London Cluster, and you will support other Lead Engineers within the wider cluster. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role as you begin your journey with us. To excel within this role, you will have: • Clear and influencing communicator with the ability to interact across all levels, • Ability to adapt and drive a continuous growth and transformational mindset, • Strong organisation skills with the ability to multitask, • Thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, refrigeration and HVAC equipment, • A cost-efficient and profit-driven approach, • The ability to identify and manage the best resources to achieve targets, • The ability to translate strategies into practical plans, • Confidence deploying time-in-motion exercises to ensure optimum cost engineering, • A track record of building and developing a guest-centric team culture, • A strong understanding of related H&S building and engineering requirements, • A coaching, supporting and challenging approach to deliver operational targets, • The ability to create an open environment Benefits You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits, which includes: • 35 days holiday, • Access to an external Employee Assistance Programme, • In-house company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working, • Training and development from day one, • £200 referral bonus when your friends or family join the team And once you smash your probation, you'll also receive: • Contributions to a pension scheme, • Involvement in our employee recognition schemes, • 50% discount in our restaurants, • Annual anniversary complimentary guest experience – overnight stay and dinner for two, • Cycle to Work Scheme, • Discounted room rates, • Spa discount, • Life Assurance Cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion – the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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