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Team Leader At Costa Coffee, we’re all about crafting great coffee and memorable moments. As a Team Leader, you’ll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store. Why Costa • £13.75–£14.75 per hour (location dependent), • 50% discount on all food and drink in Costa-owned stores, • Matched pension up to 10%, • Coca-Cola share scheme, • Financial Support Fund, • More perks: https://costaperks We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally. What you’ll do • Lead smooth, efficient shifts, • Train and support new Baristas, • Energise and motivate your team, • Maintain high standards across service and coffee excellence, • Use resourcefulness and adaptability to keep everything running well Who you are • A reliable role model with accountability and maturity, • A strong team player with great communication skills, • Energetic, positive and confident leading others, • Adaptable, resourceful and calm under pressure, • Experience as a team leader or ready to step into the role How to apply When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision Need adjustments?

Senior Data Platform Owner, Permanent At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it’s served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment. Our teams truly make a difference. Whether it’s pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success. We’re looking for an experienced data professional to help shape and evolve our enterprise data platform within Costa Technology. This role combines product ownership, architecture thinking, and hands-on data expertise to drive scalable, reusable, and high-quality data capabilities across the business. Working closely with engineering, architecture, and delivery teams, you’ll play an important role in improving how data is used to support better decisions and future technology solutions. We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply. With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day. What you’ll do Being aSenior Data Platform Owner is about so much to do in bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be part of Data & AI leadership team; responsible for defining and driving the success of our data platform by: • Owning the platform strategy and roadmap – Lead the evolution of our Azure Databricks-based platform into a scalable, secure, and future-ready capability, • Defining standards and reusable patterns – Establish best practices across ingestion, modelling, governance, and platform engineering. Drive consistency, reuse, and reduced duplication across teams, • Driving adoption and experience – Enable teams to easily build, access, and reuse trusted data products. Improve onboarding, documentation, and platform usability, • Partnering across technology and business – Work closely with architecture, engineering, security, and product teams. Ensure alignment to enterprise strategy and business priorities, • Improving reliability, quality, and cost efficiency – Lead initiatives in observability, governance, and performance optimisation. Ensure the platform is resilient, trusted, and cost-effective Who you are We’re looking for a senior data leader with a strong blend of technical expertise and product thinking: • Proven experience leading or owning enterprise data platforms (e.g. Data Platform Lead, Senior Data Architect, or similar), • Strong expertise in Azure Databricks and modern data architectures, • Experience defining and embedding platform standards, governance, and reusable patterns, • Comfortable operating in agile, product-led environments, working across multiple teams, • Highly credible technically – able to challenge designs, guide engineers, and simplify complexity, • Strong stakeholder management skills with the ability to influence at all levels So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • An annual discretionary bonus scheme, based on business results and individual contribution., • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks Location – Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a?new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life. For any reasonable adjustments and general queries, please get in touch with We believe in living life with heart – and that starts with our people.By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand. Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regio

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. The Finance Manager – Roastery is a key role within the Supply Chain Finance function and supports the Basildon Roastery leadership team. The primary purpose of the role is to deliver accurate reporting, effective management, and transparency of all Roastery costs. This includes delivery of financial plans and analysis, integrity of reporting, insightful business analysis, cost optimisation, standard cost setting, actual cost analysis and alignment to company strategy. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Finance Manager, there’s never been a better time to join. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • An annual discretionary bonus scheme, based on business results and individual contribution., • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do: Being a Finance Manager – Roastery is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: • Lead financial planning, budgeting and forecasting for the Roastery, ensuring accurate, forward-looking cost management, • Deliver clear reporting, analysis and insights to drive performance, cost optimisation and strategic decision-making, • Own financial governance of production spend, including business cases, project investment and cost control, • Partner closely with Roastery leadership and cross-functional teams to provide challenge, support and actionable insights, • Manage standard costing, commodity and FX-related risks, ensuring robust financial controls and continuous improvement Who you are: It’s your unique ingredients we’re interested in: • Qualified accountant (ACA, ACCA or CIMA) with circa 3-5 years PQE in commercial finance within a production, manufacturing or roastery setting, • Highly analytical with strong financial modelling skills and advanced Excel capability, • Commercially minded, with a strong understanding of operational drivers and cost management, • Confident communicator and influencer, able to explain complex financial information to non-finance stakeholders, • Proactive and results-focused, with the ability to challenge, problem-solve and deliver insights that drive business performance Where you’ll work: Right now, our Support Centre teams work flexibly, blending home and in-person working whenever it matters most—whether that’s for team connection, creative collaboration or sharing ideas. From January 2027, we’ll be moving into our brand new St Albans Head Office, an inspiring space where our teams will come together three days a week to connect and bring our ambition to life. For this role, those in-person days will be shared across both our St Albans Support Office and our Basildon Roastery, offering a unique opportunity to stay closely connected to both our central teams and the heart of our coffee production. For any reasonable adjustments and general queries, please get in touch with the recruitment team.

Senior Service Delivery Manager, Permanent At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it’s served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment. Our teams truly make a difference. Whether it’s pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success. As Costa continues its journey to become a truly global total coffee company, technology plays a critical role in enabling growth, resilience, and exceptional customer experiences across every market. Our Global Technology team is seeking a Senior Service Delivery Manager to lead the delivery of secure, reliable, and business-critical IT services, while shaping the future of service management on a global scale. This is an opportunity to influence strategy, drive operational excellence, and make a meaningful impact across a fast-paced business. We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply. With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day. What you’ll do Being a Senior Service Delivery Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: • Lead the delivery and operational performance of critical Digital and Loyalty platforms that power Costa’s customer experience across multiple global markets., • Own the resilience, stability, and continuous improvement of customer-facing technology services, ensuring secure, reliable, and seamless digital experiences for customers and teams alike., • Manage strategic third-party technology partners and suppliers, driving service excellence, accountability, and high-performing support for key business systems and services., • Champion IT governance, security, and compliance by ensuring robust operational controls, access management, and SOX-compliant processes are embedded across services and platforms., • Act as a senior escalation point for major incidents and service issues, providing leadership during critical events and supporting the ongoing evolution of Costa’s global technology operations. Who you are It’s your unique ingredients we’re interested in: • Proven experience in IT Service Management within complex, fast-paced digital and technology environments, with the ability to manage services across the full lifecycle from strategy and design through to live operations and continual improvement., • Strong understanding of customer-facing digital platforms and services, with a passion for delivering reliable, secure, and seamless digital experiences at scale., • A collaborative relationship builder who can confidently partner with stakeholders, suppliers, and technical teams across all levels of a global organisation., • Strong leadership and mentoring capabilities, with experience driving operational excellence and developing scalable, repeatable service management processes., • A passionate advocate for high-quality service delivery, with strong practical knowledge of ITIL frameworks and service management best practices; ITIL certification is desirable., • Commercially aware with experience managing budgets, balancing operational priorities, and making informed decisions that support both business performance and customer experience. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • An annual discretionary bonus scheme, based on business results and individual contribution., • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks Location – Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a?new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life. For any reasonable adjustments and general queries, please get in touch with We believe in living life with heart – and that starts with our people. By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects

Barista At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store’s. Why Costa • £13.12 – £14.12 per hour (location dependent), • 50% discount on all food and drink in Costa-owned stores, • Matched pension up to 10%, • Coca-Cola share scheme, • Financial Support Fund, • More perks at: https://costaperks We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally. What you’ll do • Serve great coffee and deliver an energising customer experience, • Master our menu and maintain high standards, • Keep the store clean, welcoming and running smoothly, • Work collaboratively as a team player to make the store the best it can be Who you are We’re looking for someone with: • Resourcefulness, adaptability, and a positive, can-do attitude, • Accountability and pride in delivering quality, • A calm, composed approach and great communication skills, • A genuine people focus and enthusiasm for working with others Apply through a quick Sapia.ai chat. – When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. For adjustments, contact:

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Lead Agile Delivery Manager there’s never been a better time to join. You will be managing the delivery of critical Supply Chain initiatives to agreed deadlines and budgets while ensuring the highest quality deliverables and continuing to delight key stakeholders. The Supply Chain initiatives cover everything from product technical data through to stock orders and replenishment. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perkshere: https://costaperks We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Lead Agile Delivery Manager isabout so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll: • Deliver critical Supply Chain technology initiatives: managing a plan and an ongoing roadmap, identifying and managing risks and issues and managing budgets., • Stakeholder Management: Building and maintaining strong relationships with internal and external stakeholders and maintaining clear and consistent communication., • Team Building: Fostering a collaborative and high-performing team environment, ensuring that team members are motivated and engaged., • Agile Methodology Implementation: Leading the adoption and continuous improvement of Agile practices, including Scrum, Kanban, and Lean methodologies. Who you are It’s your unique ingredients we’re interested in: • Excellent knowledge of Agile and Waterfall methodologies, • Excellent verbal and written communication skills, with the ability to convey complex information to diverse audiences., • Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering practical solutions., • Leadership: Demonstrated ability to lead and motivate cross-functional teams., • Proven experience with agile estimation and planning activities – maintenance of roadmaps, delivery plans, incremental approaches – and managing and communicating progress and challenges to stakeholders Location – St Albans– Hybrid

Marketing Executive, POS, Permanent At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose. As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it’s served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment. Our teams truly make a difference. Whether it’s pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success. As our Marketing Executive – POS, you’ll be at the heart of bringing our brand to life in stores across the UK. This is a high-impact role where your creativity, commercial instinct, and POS expertise will directly shape how millions of customers experience our products. We’re looking for a driven, hands-on marketer who thrives in a fast-paced environment and wants to grow within a successful, ambitious business. We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply. With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day. What you’ll do Being aMarketing Executive, POS is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: • Deliver POS support across equity, franchise and corporate stores, working closely with the POS Marketing Manager to execute the UK retail marketing plan., • Create briefs and manage artwork approvals for menu boards, pricing labels, and digital instore content, ensuring campaigns are brought to life with accuracy and impact, • Review and approve campaign assets to guarantee best-in-class execution across print and digital POS, maintaining gold-standard quality in every site., • Lead POS implementation by supporting store trials, producing clear POS guides, and ensuring flawless installation through strong agency and store engagement., • Manage POS budgets by raising purchase orders, tracking spend, and working with the POS Marketing Manager to maintain accurate budget control. Who you are It’s your unique ingredients we’re interested in: • Proven instore marketing experience within retail or QSR, with a track record of delivering large-scale POS campaigns., • Strong creative briefing skills with the ability to write clear, compelling briefs and collaborate effectively with agencies and stakeholders., • Exceptional attention to detail and accuracy, especially when working to tight deadlines in a fast-paced, reactive environment., • Confident communicator with strong interpersonal skills, able to problem-solve under pressure and present outcomes to senior stakeholders., • Highly organised and tech-competent with excellent time management, multitasking ability, strong data-entry skills and proficiency in Microsoft Excel. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • An annual discretionary bonus scheme, based on business results and individual contribution., • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks Location – Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a?new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life. For any reasonable adjustments and general queries, please get in touch with We believe in living life with heart – and that starts with our people.By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand. Grounded in our core values—Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players—we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. The Finance Manager – Green Coffee & Commodities is responsible for leading the finance activities related to green coffee and commodity risk management and procurement. The position plays a critical role in ensuring robust financial governance, risk management, and strategic decision making related to global commodities. It is accountable for accurately assessing the global exposure to key commodities across production sites and suppliers, coordinating with regional and production finance to ensure this risk is accurately captured in R&Os, and supporting decision making on procurement and risk mitigation, including reporting and ensuring compliance to forward coverage guardrails (where appropriate). The initial focus is green coffee but with the aim that the role builds out processes to other key commodities over time. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Finance Manager, there’s never been a better time to join. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • An annual discretionary bonus scheme, based on business results and individual contribution., • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do: Being a Finance Manager – Green Coffee & Commodities is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: • Lead financial oversight of green coffee and commodity pricing, supporting procurement decisions with clear forward cost insights, • Own end-to-end coffee pricing processes, ensuring strong governance and alignment across finance, supply chain and procurement, • Assess and manage global commodity risk exposure, embedding accurate forecasting into financial planning (R&O processes), • Develop and implement scalable risk management processes, systems and guardrails to strengthen financial control and compliance, • Partner cross-functionally to drive strategic decisions, optimise the coffee value chain and unlock cost efficiencies Who you are: It’s your unique ingredients we’re interested in: • Qualified accountant (CIMA, ACA or ACCA) with 5+ years PQE in strong financial planning, modelling and forecasting, • Strong commercial understanding of commodity pricing, risk management and supply chain dynamics, • Highly analytical, able to turn complex data into clear insights and drive informed business decisions, • Confident communicator with strong stakeholder management, influencing cross-functional teams across finance, procurement and supply chain, • Proven ability to operate in a fast-paced environment, managing ambiguity with a proactive, problem-solving mindset Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life. For any reasonable adjustments and general queries, please get in touch with the recruitment team.

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as an Environment and Release Manager there’s never been a better time to join. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being an Lead Techinal Product Owner is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll: • Ownership: Take full ownership of one or more of Costa’s key Enterprise platforms (typically SaaS / PaaS / COTS products such as D365, Anaplan, Profisee, SPAR and Data Warehouse) and adjacent systems, driving the vision, strategy, and roadmap to ensure alignment with business goals., • Stakeholder Collaboration: Work closely with cross-functional teams, including GTDD, Market Teams, Supply Chain, Finance and People, to gather requirements, prioritize features, and deliver high-quality technology solutions., • Backlog Management: Develop, maintain, and prioritize the product backlog (BAU and Change), ensuring that it is aligned with the overall product strategy and objectives., • Agile Practices: Lead agile development processes, including sprint planning, daily stand-ups, and retrospectives, to ensure efficient and effective delivery of technology solutions., • Technical Expertise: Utilizes technical knowledge to guide development teams, provide clear specifications, and ensure the feasibility and scalability of solutions., • Vendor Management: Manage day to day relationships with any relevant external vendors and partners, ensuring that their deliverables meet Costa Coffee’s standards and requirements., • Documentation: Maintain comprehensive documentation of product features, functionalities, and technical specifications., • Innovation: Stay up-to-date with industry trends and emerging technologies, proposing innovative solutions to enhance Costa Coffee’s enterprise technology landscape. Who you are It’s your unique ingredients we’re interested in: • Agile methodologies: scrum, Kanban, and the principles behind the manifesto, • Able to facilitate team events and unite a delivery team towards a vision and defined goals, • Exceptional requirements gathering and definition skills, • Ability to author and maintain an emergent backlog with the right level of detail in collaboration with various stakeholders and a delivery scrum team, • Ability to influence other teams and stakeholders and proactively communicate and maintain alignment and clarity with other partners and internal customers, • Able to learn new systems and platforms, able to test for acceptance, and able to troubleshoot problems and come up with solutions and alternate approaches, • Experience as a product owner, or technical analyst – experience defining requirements, documenting systems, integration flows, and data, • Experience working on relevant enterprise technology platforms relevant to the role, • Experience working with web services / systems integrations, • Excellent verbal and written communication, experience maintaining lightweight living technical documentation Location –St Albans– Hybrid

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. As Finance Manager – Commercial B2B, you’ll play a pivotal role in shaping financial insight across our “We’re Serving” platform. Acting as a key finance lead within this space, you’ll collaborate with commercial and operational teams across UKI to drive performance, influence decision-making and support the continued growth of our B2B business. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Finance Manager, there’s never been a better time to join. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • An annual discretionary bonus scheme, based on business results and individual contribution., • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do: Being a Finance Manager – Commercial B2B is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: • Deliver end-to-end financial ownership of the We’re Serving P&L, including period-end reporting, performance commentary and KPI insight., • Partner with Sales, Operations and Supply Chain teams to understand cost drivers, influence decision-making and drive commercial performance., • Lead budgeting, forecasting and planning processes, ensuring clear alignment on risks, opportunities and business performance., • Develop high-quality financial reporting and analysis to provide timely, actionable insight across stakeholders., • Support commercial growth through pricing governance, contract negotiations, new business proposals and key strategic projects. Who you are: It’s your unique ingredients we’re interested in: • A newly qualified accountant (ACA / ACCA / CIMA) with a solid understanding of financial accounting and controls., • Strong analytical skills with advanced Excel and financial modelling capability to interpret complex data and drive insight., • Proven experience in commercial finance, with the ability to business partner effectively across Sales, Operations and other functions., • Background in a fast-paced, customer-facing environment such as retail, FMCG or hospitality, with exposure to operational P&Ls., • Proactive, resilient and adaptable team player, with strong communication skills and a drive to make a tangible impact. Where you’ll work: Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas. We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life. For any reasonable adjustments and general queries, please get in touch with the recruitment team.

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success. We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as an Environment and Release Manager there’s never been a better time to join. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal: • Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP), • A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%, • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure, • 50% discount in all Costa-owned stores, and 25% off in other participating stores, • Private medical cover thanks to our Private Healthcare scheme, • And that’s not all. Explore even more of our perks here: https://costaperks We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being an Environment and Release Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll: • Ensure all environments are built, configured, managed and maintained and that appropriate release & deployment controls are in place at all times., • Collaborate with technology teams, business stakeholders, and the outsourced managed service provider to ensure the D365 system meets current and future business requirements., • Be responsible for the scheduling, provisioning and co-ordination of D365 environments., • Ensure all changes are in line with Costa internal change process., • Be accountable for D365 environment sizing and on-going capacity management., • Ensure compliance with Information Security, risk, SOX, and audit requirements., • Bring your sound knowledge of Microsoft Azure Services, integrations and other technologies in the corporate landscape Who you are It’s your unique ingredients we’re interested in: • Understanding of Environment and Release management techniques, tools and methodologies in a multi-vendor environment., • A strong understanding of all stages of a project lifecycle and the demands that those have on environments., • A solid understanding of the Microsoft Dynamics landscape, • Ability to understand the technology landscape, infrastructure, networking and integrations between multiple systems., • Excellent communication skills across all levels of the business and Technology, • Outstanding problem-solving and investigation skills Location –St Albans– Hybrid

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