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About Us: 2 x 12 Hours Location: Worcester Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Were working with a fast-paced, growing business that needs an experienced Credit Control Manager to take full ownership of their credit control function. The role covers the full spectrum of credit control, from billing and cash allocation through to credit risk assessment and legal collections. We

Anord Mardix, a Flex company, is a global leader in critical power solutions.With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.We develop skill sets, encourage curiosity, and enable em

The company in question are looking for a new Credit Controller to carry out the following duties:. This role has come about due to expansion and my client is looking for someone with career prospects in mind, this is because the succesful candidate will start as a Credit Controller however will hav

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An exciting and challenging role reporting directly to the Allocations & Credit Control Team Leader, the position involves managing a ledger of member accounts - dealing with all account related queries, allocation of payments and using Credit Control practices to obtain payment for unpaid invoices,

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We’re looking for a Credit Control Specialist to join our team on a 12 month fixed-term contract. Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Get notified about new Credit Specialist jobs in.

An exciting and challenging role reporting directly to the Allocations & Credit Control Team Leader, the position involves managing a ledger of member accounts - dealing with all account related queries, allocation of payments and using Credit Control practices to obtain payment for unpaid invoices,

As a Credit Control Team Leader you will be responsible for overseeing cash collection and minimising bad debt, ensure the provisions of goods/services on credit terms is at a level that maximise turnover with minimum risk to the business, build, maintain and promote constructive and productive rela

Credit Control Administrator Vacancy Available.

We are looking for an experienced and proactive Credit Controller to join the team for a 12 month maternity cover contract. Manage the credit control process for a portfolio of customers. Previous experience in a credit control role.

Credit vet all new clients and put in place credit limits. Requirements of the Credit Control Supervisor role:. Strong proven track record in credit control.

An exciting and challenging role reporting directly to the Allocations & Credit Control Team Leader, the position involves managing a ledger of member accounts – dealing with all account related queries, allocation of payments and using Credit Control practices to obtain payment for unpaid invoice

Reporting to the Credit Manager, the Credit Administrator will play a key role in supporting the smooth running of the credit control function. Credit Control Administrator - Temporary to Permanent (Must be available immediately). SF Recruitment are currently looking a Credit Control Administrator t

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