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INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC3 £27,455 - £28,533 (Pro rata) (effective from 01 April 2026) Join our dedicated catering team and play a key role in delivering a warm, welcoming, and high‑quality service to our customers. As a Catering Assistant, you will work efficiently to support daily food preparation, serve meals and beverages, and help maintain a clean, safe, and friendly environment. Your positive attitude and commitment to great customer service will make a real difference in our busy setting. We are looking for someone who: • Communicates clearly and confidently, • Has good literacy and numeracy skills, • Understands customer needs and current food trends, • Works well as part of a team If you are enthusiastic, reliable, and enjoy working with people, we’d love to hear from you and welcome you to our team. Successful candidates will be required to join the PVG Scheme before starting. This will be arranged by North Lanarkshire Council. Important Application Guidance To support your application and ensure fair shortlisting, you must provide a supporting statement. In this statement, please clearly demonstrate how you meet the essential and desirable criteria listed in the job description. Applications that do not address these criteria may not be shortlisted. Work pattern: 32.5 hours per week - Monday to Friday - 07:30am to 14:00pm Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. Click here to see our Recruitment Charter. *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC3 £27,455 - £28,533 (Pro rata) (effective from 01 April 2026) Join our dedicated catering team and play a key role in delivering a warm, welcoming, and high‑quality service to our customers. As a Catering Assistant, you will work efficiently to support daily food preparation, serve meals and beverages, and help maintain a clean, safe, and friendly environment. Your positive attitude and commitment to great customer service will make a real difference in our busy setting. We are looking for someone who: • Communicates clearly and confidently, • Has good literacy and numeracy skills, • Understands customer needs and current food trends, • Works well as part of a team If you are enthusiastic, reliable, and enjoy working with people, we’d love to hear from you and welcome you to our team. Successful candidates will be required to join the PVG Scheme before starting. This will be arranged by North Lanarkshire Council. Important Application Guidance To support your application and ensure fair shortlisting, you must provide a supporting statement. In this statement, please clearly demonstrate how you meet the essential and desirable criteria listed in the job description. Applications that do not address these criteria may not be shortlisted. Work pattern: 12.5 hours per week - Monday to Friday - 11:45am - 14:15pm Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. Click here to see our Recruitment Charter. *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

Finance Assistant North Lanarkshire £30k - £35k Hybrid Free Parking Oliver Smith Recruitment are working exclusively with our key client in North Lanarkshire to hire a talented Finance Assistant on a permanent basis. We are looking for someone who is self-motivated, has a positive outlook, and embraces challenges with enthusiasm. Responsibilities: • Processing Supplier invoices, • Liaising with customers and suppliers as required with the resolution of accounts queries., • Support the credit control function and chase overdue accounts., • Check production document pricing against quote and generate customer invoices., • Sending invoices by email weekly, • Resolving invoice queries, • General admin duties Interviews will be held next week.

Operations Assistant Manager Location: North Lanarkshire Sector: Leisure / Hospitality / Customer Experience Reports to: Head of Operations Direct Reports: Supervisory Team Working Pattern: 5/7 days, some weekend work required (not every weekend) Salary: up to £35,000 + benefits Role Overview This role leads the day‑to‑day running of a busy leisure venue, ensuring smooth operations, exceptional customer experience, and consistent commercial performance. You will manage and develop the supervisory team, drive operational standards, and ensure all activities, facilities, and services run efficiently and safely. The position requires a hands‑on leader who can balance people management, operational excellence, compliance, and customer engagement in a fast‑paced environment. Key Responsibilities Operational Leadership • Oversee the full daily operation of the venue, ensuring all activities, facilities, and customer touchpoints run seamlessly., • Implement, maintain, and continuously improve Standard Operating Procedures (SOPs) to enhance service quality, efficiency, and revenue performance., • Act as the primary escalation point for operational issues, customer concerns, and supervisor performance matters, resolving issues promptly., • Ensure the venue is consistently presented to the highest standard, including daily checks, opening/closing procedures, and equipment readiness. People Management & Development • Lead, coach, and develop the supervisory team, ensuring they have the skills, knowledge, and behaviours to deliver outstanding service., • Conduct regular 1:1s, annual reviews, and development plans for direct reports., • Manage performance proactively - recognising excellence and addressing underperformance., • Oversee recruitment, induction, and ongoing training for all team members., • Maintain strong communication across teams, including daily briefings and updates on performance and objectives. Customer Experience • Maintain a visible presence across the venue, ensuring customers receive a warm welcome and consistently high service standards., • Drive a culture of exceptional customer care, ensuring all team members understand and deliver on service expectations., • Identify opportunities to enhance the customer journey and overall experience. Financial & Resource Management • Manage labour planning and staffing levels in line with business needs and budgeted targets., • Support delivery of revenue, contribution, and KPI targets across all operational areas., • Work with leadership to implement creative solutions that improve financial performance and customer satisfaction., • Ensure effective management of equipment, stock, and venue assets, including maintenance and replacement cycles. Compliance & Safety • Ensure full compliance with Health & Safety legislation, internal policies, and operational standards., • Develop and maintain robust H&S procedures, ensuring they are communicated, monitored, and reviewed regularly., • Oversee venue compliance relating to people metrics, SOP adherence, and operational audits., • Safeguard the venue’s reputation by minimising operational, financial, and customer‑related risks. Skills, Experience & Knowledge • Proven experience leading teams within leisure, retail, charity or a similar customer‑focused environment., • Strong operational management skills with a track record of improving service standards and achieving commercial targets., • Experience designing or implementing SOPs and driving continuous improvement., • Confident people manager with experience in coaching, performance management, and team development., • Knowledge of venue operations, event coordination, or activity‑based environments is advantageous. For more information or to apply, please submit your CV to Emma O'Connor at Eden Scott.

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!.Join us as a Customer Assistant in our Mothe

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you'll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!.Join us as a Customer Assistant in our Motherw

A hospitality company in Motherwell is seeking a Customer Assistant to provide exceptional service to customers. The role requires experience in customer service, outstanding communication, and flexibility to work evenings and weekends. This position offers a 25-hour contract with a focus on buildin

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A charitable organization is seeking a part-time Retail Customer Assistant at RVS Café in Airdrie.

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A leading supermarket chain in the United Kingdom is seeking a Customer Assistant to deliver exceptional customer service.Responsibilities include assisting customers, managing deliveries, and maintaining store cleanliness.Candidates should have experience in fast-paced environments and a positive a

The Customer Service Assistant role:. What qualifications and experience are we looking for in our Customer Service Assistant?. If so, our Customer Service Assistant role is the role for you!.

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. As a Lidl Customer Assistant, no two shifts are the same. Be a Lidl expert, helping our customers with their questions, queries and requests.

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As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Join us as a Customer Assistant in our Motherwell Club offering a 25 hour contract. Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; onlin

FRENCH SELECTION (FS)German speaking Customer Service and Sales Support AssistantLocation: DoncasterSalary: up to £35,000 per annum Ref: 8225GCTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8225GCThe company: A well-establ

They send out a considerable volume of orders to customers which need to processed, organised, printed and packed in a.

Working in the head office of this well respected clothing retailer, your role will involve dealing with customer queries and telephone queriesCustomer Services Executive / Customer Service Assistant, based at head office of this fantastic, clothing, outerwear and accessories retailer. You will work

About a career with ElisElis is an international multi-service provider, offering textile, hygiene and facility services solutions.With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors.In the Indu

Customer Service Assistant - Gates (CRW) - Crawley Key InfoRole: Gateline AssistantLocation: Crawley, West Sussex Contract: Full Time, averaging 35 hours per week + SundaysRoster:

A leading supermarket chain is seeking a Customer Assistant in Hamilton, Scotland. The role requires excellent customer service skills and the ability to thrive in a dynamic environment. You'll engage directly with customers, manage stock deliveries, and ensure a high standard of store presentation.

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. We love providing our customers with a great shopping experience they won’t find anywhere else. So, whether you want to make the fr

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Working in our busy terminal, you’ll be part of our Customer Service team, who work hard to provide a high-quality service to customers within one of Transport’s flagship contracts NorthLink Ferries. Do you enjoy working with the public and want to receive practical training, development, and pr

A housing organisation is seeking a Customer Services Assistant to support their frontline Housing Management team on an initial 8-week assignment. Customer Services Assistant - ASAP Start. Strong customer service and admin skills.

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. In this role, you’ll be the first point of contact for customers, helping them resolve technical issues, manage instal

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next. To deliver a great shopp

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s faste

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Work with your regional counterparts to develop a strong global approach to supporting our customers

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A leading retail company in the UK seeks a Retail Assistant to join their team in Cramlington. In this role, you will deliver exceptional customer service, assist with stock management, and perform diverse tasks daily, from order picking to store deliveries. If you have a passion for customer servic

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Customer Service Assistant (Hospitality) - Webbs, Millets Farm. Providing friendly and efficient table service including checking in with our customers.