Hire Desk Manager
hace 7 días
Crewe
Crewe £40,000 - £45,000 + Benefits A well-established, privately owned Tool & Plant Hire business with over 50 years of success is looking to recruit an experienced Hire Desk Manager / Deputy Operations Manager. This is a key position within a busy and successful operation. We're looking for someone with strong industry knowledge, leadership qualities, and the confidence to take ownership of day-to-day activities. The successful candidate will work closely with senior management and become an integral part of the business's future growth and success. Overview • Support the day-to-day running of a busy Tool & Plant Hire operation, • Manage customer enquiries via phone, email, and face-to-face, • Process hire orders, quotations, and contracts, • Coordinate equipment availability, deliveries, and collections, • Support and supervise depot staff where required, • Build and maintain strong customer relationships, • Resolve customer queries and operational issues, • Assist with planning, scheduling, and resource management, • Support senior management with depot operations, • Take ownership and make decisions in a fast-paced environment Requirements • Previous experience within Tool Hire, Plant Hire, Equipment Hire, or Builders Merchants, • Experience as a Hire Controller, Hire Desk Manager, Depot Manager, Branch Manager, Assistant...