Customer care advisor jobs in London

Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!

- Immediate Start work from home - Mum/Dad with kids, school, college, university students over 18 years old - Servicing calls for large companies - Flexible hours - 18 years and over - Require a computer and fast broadband connection

- Work from your own home immediate start - 15 hours per week or more - Mum/Dad/Students over 18 years old Start to earn money today from your home Service calls for major companies

🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!

Salary: £12 per hour Monday - Friday 8am-6pm Saturday 9am-4pm Remote customer service advisor Are you passionate about providing customer service advice and looking for flexibility, independence and rewarding opportunities? Look no further! Join the dynamic team at Nowple Recruitment LTD. Work from the comfort of your own home and choose your own hours. We currently have client opportunities to work for Nespreso, a premium single-serve coffee brand of the multinational Swiss company Nestle in which individually portioned aluminum capsules containing roast and ground coffees are partnered with especially design coffee machines. By 2011, Nespresso has sold more than 20 billion of its proprietary aluminium coffee capsules directly to consumers through exclusive takes, tele-ordering and its e-commerce websites. What you will be doing: • Positively interact with customers via phone, providing a premium service to the customer. • Be a positive representative for the brand; promoting products, benefits & discounts available to the customer. • Navigate multiple complex systems while researching and resolving customers’ issues or concerns. • Provide troubleshooting and resolutions to customers’ technical issues with their products. Requirements: Previous customer service experience preferred, but not required as training will be provided. Strong communication skills and a passion for helping others Reliable internet connection and a quiet workspace. Willingness to undergo training and certification as required by clients. Equipment: This is a general guide and the Systems and Equipment guide should be referred to and provided upon request. There may also be additional technology requirements for each client and will be found on their Opportunity Announcement.​ Technical Specifications: - Computer: Intel Core I5 or higher (or equivalent). Desktop preferred with two monitors. Laptop may also be used with minimum 15" monitor. - Operating System: Windows 10 or 11. - Storage: 60GB hard drive with 20GB free space. - Memory: Minimum 4GB RAM (8GB recommended). - Internet Connection: Hard-wired with at least 10 mbps download and 3 mbps upload speed. - A USB noise cancelling headset for training and class.

We are seeking 2 part time service staff to work evenings/weekends between 6pm-12pm 2 days a week to join our expanding team serving the best desserts in East London. This is a vibrant business so the ideal candidate must have excellent customer service experience, be able to handle busy situations with excellent communication skills. Previous experience working in a service environment would be critical but training will be provided. Main role would be to welcome customers, have knowledge on the product offerings, serve food and drinks to the customers and ensure table is cleared and ready for next service. Interviews will be held between 27 - 31 March.

You will provide all aspects of customer service i, sales support as well as handling inquiries, customers, and the sales office with the goal of working with the design team to generate estimates and specifications giving the customer the best options and technical answer to their requests. Everything you do will be focused on the customer experience. Creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person a high level of customer service. You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.

We are looking for a passionate shop assistant with high sales skills and amazing customer care, who takes pride in promoting Italian food and able to drive sales with amazing customer service. the shop assistant is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the caffetteria and morning prep. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person

We are looking for a passionate Shop Assistant! The Shop Assistant is our personal customer advisor, he helps them to choose the best products, he takes care of keeping them always present on the shelf and he takes care of the caffeteria. Monthly payment. Italian Speaking and English speaking. Requirement: Experience as sales assistant in food store Right of Work is required Extra benefit: • Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off Salary: £ 11,50 per Hour - 40 hours weekly

If you’re an experienced roofer looking for a different challenge, within the roofing industry, this hiring ad is for you. WHO ARE WE Robur Construction is a new-age roofing/construction business based in SW London. We are on a mission to help homeowners receive quality new roofs they can trust, whilst receiving a world class customer experience. We aim to do this by bringing a new age perspective to the roofing industry, combining engineering backed workmanship with unrivalled customer care and communication. We are focusing purely on re-roofs and are looking to become the go-to company in SW London for this type of roofing work. Being 100% upfront, we are a very new company - we’ve only just launched this year and are subsequently on the hunt for an experienced roofer to join our team quickly, as we find our feet in the market. To talk you through our current state, here’s a bit about our company vision and our team’s track history, so you understand why this is a different project to most that you see online… Firstly, we’ll introduce you to our two Founders, Christian and Grizel. Christian has helped scale over 60 home improvement companies across the UK to 6 or 7 figures in annual revenue, including 3 roofing firms to 7 figures - through his Lead Generation, Sales and Growth Consultancy for trade businesses in the UK. He understands the roofing business model inside-out. Grizel comes from a prestigious construction & engineering background; with a masters degree in civil engineering, she spent the last 2 years working as a structural engineer at one of the world’s top engineering firms (Arup), on some of the world’s most exciting engineering projects. She has also recently become an accredited roofer and tiler. With Christian’s vast experience scaling Roofing companies through his other business, and Grizel’s impressive background in working on some of the world’s largest construction projects, the vision for Robur is to scale to 7 figures within the next 6-12 months, whilst bringing Londoners a youthful, modern and customer centric experience, that is hard to find in the current roofing market. Although this vision & cohesion of Founder skill sets sets Robur apart from your typical roofing company, the project does lack one critical area currently that we’re looking to solve… Having someone on the team who has many years of experience as a roofing professional, who’s been battle tested on-site, who’s ready to step into the fold as a leader, and bring a wealth of practical industry knowledge to the team. If the above does not excite you, please do not apply. Here is an outline of the role and the type of person we are looking for. JOB DESCRIPTION The core of the role is to be the roofing leader on site. Not only does this involve getting your hands dirty to complete re-roofing projects, but also being the person responsible for making sure the team works accurately and efficiently, so that the projects are completed to ‘review getting’ standard, and are finished on time, every time. As well as being the lead on site, another crucial aspect to the role will be to act as an internal consultant, working closely with our two founders. You will bring crucial on-site technical knowledge/experience to the table, that bridges the gaps in our otherwise widely experienced founders’ knowledge base. Overall, the best candidate for this role will lead their jobs on site to completion all whilst maintaining a high quality of work, good time management, quality leadership, and clear communication with their team, clients and company directors. The application code word is “mitre”. As you can see, there is a lot of responsibility for the right candidate. If your skill set does not align with the above skill set, please do not apply. This local position is full-time, Mon-Fri. This is a critical position within the business, as such, we host a rigorous, 4-part application process. RESPONSIBILITIES Working closely with the Founders to achieve the company vision. Leading the team on site. Making sure projects are completed on time. Making sure projects are finished to the highest standard possible. Communicating positively and effectively with customers where necessary. Consulting with the Founders on roofing topics. Getting to site on time. REQUIREMENTS (EXPECTED STRENGTHS) Proven track record of successfully leading a team to complete re-roofing projects on time and to high standards. All necessary on-site skills to complete re-roofs & flat roofing projects. Has been roofing for a minimum of 7 years. Has a proven track record of leading roofing teams successfully for a min of 3 years. Clean UK driving licence to commute to site when needed. Able to work Mon-Fri on site in SW London. Strong communication skills for clients and team members. Comfortable working outside in wind, rain or shine. Preferred but not required: has run their own roofing company. Preferred but not required: has a roofing gang. COMPENSATION £42,000-£62,500 Paid Holiday Loyalty bonuses Punctuality bonuses Performance bonuses For the right candidate we will build roofing teams beneath them - promotion opportunity. FINAL THOUGHTS The person who steps into this role will be helping us build Robur from the ground up and as a result will be stepping into an environment full of challenge, responsibility and a whole lot of fun. This will be a different role to most available on the market, as you will be a key figure in the company, not only carrying out traditional roofing tasks but also helping the Founders to build a truly great company. We’re looking for someone to fill this seat long term, who is bought in on the vision and ready to help us build. The right person will be excited by this opening, and up for the challenge. If this does not sound like something that aligns with your career vision, please do not apply. IMPORTANT We randomly drug test. Our team will review your application and get back to you shortly. We look forward to hearing from you! Job Type: Full-time Salary: £42,000.00-£62,500.00 per year Benefits: Company events Schedule: Monday to Friday Supplemental pay types: Bonus scheme Loyalty bonus Performance bonus Work Location: In person