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Protection Specialist Claims Assessor Salary - competitive Are you someone who thrives on helping others and has experience in assessing protection claims? Do you enjoy working in a supportive team where empathy and attention to detail matter? We’re looking for experienced Life Claims Assessors to join our brilliant team. We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going. A bit about the job You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively. From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed. You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers. You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference. Skills and experience we’re looking for * Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection). * Knowledge of legal aspects like probate and CIDRA rules. * Experience managing claims end-to-end, including signing out claim’s decisions independently. * Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail. * Confidence in making decisions and adapting quickly to change. What you’ll get for this role * Competitive salary (depending on location, skills, experience, and qualifications) * Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

Technical Sales Consultant Jobs in Birmingham at Stannah - Join Our Team! We have an exciting career opportunity for a Sales Consultant to join the Stannah Maintenance and Repair Division working at our Birmingham Service Branch The Technical Sales Consultant is to provide quotations and secure orders for minor repair opportunities within our client base. We are looking for individuals who have previous experience of sales or business development within a busy office environment, are target driven with a well-developed understanding of customer service excellence. The ideal candidate will have strong interpersonal skills, able to build and develop relationships, comfortable to interact across all levels of the organisation. Technical Sales Consultant Key Responsibilities : Identify and secure sales opportunities by building internal networks and targeting new and existing customers for minor repairs and equipment enhancements. Manage a strong sales pipeline to meet targets, ensuring accurate and timely quotes, proposals, and follow-ups for minor repair work. Maintain detailed records of all activities, including leads, quotations, meeting notes, and outcomes, using tools like Excel. Collaborate effectively with internal teams and external stakeholders, providing regular updates to the Branch Manager. Promote safety, quality, and the Stannah brand, while demonstrating flexibility, professionalism, and occasional travel within the service area. Technical Sales Consultant Requirements: GCSE English Grade C or above is required Technical background Proven Sales experience If you have previous experience working as a Sales Consultant or Technical sales and are looking for a Sales job in Birmingham , please click the "apply now" button or contact us for further information. Company Information: Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Competitive Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking company car allowance We reserve the right to close this vacancy early if we receive a high number of applications for the role. MandRBirmingham PandoLogic. Keywords: Sales Representative, Location: Halesowen, ENG - B62 8BH

Stairlift Engineer jobs in Birmingham England at Stannah join the team! Are you a qualified Domestic Engineer with Stairlift and home lift experience lookin g for a job at a market-leading family-run business ? Stannah, a global leader in the lift industry, is looking to recruit a qualified Stairlift Engineer. This is a great opportunity for someone with experience working within the lift industry to develop their skills and experience as this role will involve working on the domestic side. The ideal Stairlift Engineer will have proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, and you must have at least a NVQ level 2 in Lift Engineering or equivalent . This job is to cover a route across Birmingham Working Hours: 0800 to 1645 Mon- Thurs and 0800 to 1545- Fri Why Join Stannah: Stannah is a renowned name in the lift market, recognised for innovation, safety, and a commitment to quality. You will receive an attractive standby allowance and call-out payment on top of a competitive base salary. Our benefits include a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and Simply Health Cash Plan to help cover your health expenses. 25 days holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, with hoists and home lifts equipment Stairlift Engineer Responsibilities: Conduct maintenance, repair, and call-out visits on a wide range of stairlifts, hoists and home lifts Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive base salary. Stairlift Engineer Requirements: An NVQ level 2 in Lift Engineering or equivalent preferred but we will train to the NVQ level 2 for the right candidate. Proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry A valid UK driving licence. A passion for delivering excellent customer service. If you have a Stairlift engineering background, including an NVQ 2 in Lift Engineering or equivalent we want to hear from you! Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Company Vehicle with the option to pay for private use We reserve the right to close this vacancy early if we receive high numbers of applications for the role. MandRBirmingham PandoLogic. Keywords: Equipment Engineer, Location: Halesowen, ENG - B62 8BH

Imagine yourself as the crucial link between our clients' residential development projects and our valued customers.As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care.Based in our Kent and Sussex head office,

• Engineering Technical Manager – Critical Environments – High Profile, • Croydon and Heathrow, • £77,000 to £79,000, • Potential Travel Allowance Between Locations, • Overtime paid at an enhanced hourly rate, • Pension, • Health Care, • PPE, • 25 Days Annual Leave – Plus Bank Holidays We are recruiting an Engineering Manager to lead technical operations across two high Profile sites — 4 days per week in South London and 1 day in Southwest / West London and Ideal candidates should be in commutable distant to both sites. This role is suited ONLY to candidates coming from critical environments, such as data centres, banking, trading floors, or high-security mission critical 24/7 infrastructure. You will be responsible for both the strategic oversight and hands-on supervision of HV/LV systems, UPS, BMS, and business-critical plant, overseeing some projects via specialist sub-contractors etc Key Responsibilities • Lead and manage engineering teams, although this will be with other management on the contract, Contract manager, Technical Manager, Engineering Supervisor also including both day staff and shift engineers., • Oversee PPM, reactive works, and fault escalation across all critical electrical and mechanical services., • Take full operational control of HV/LV infrastructure, UPS and BMS systems., • Coordinate contractors and subcontractors, ensuring safety, compliance, and performance standards are maintained., • Produce engineering reports, load assessments, site audits, and ensure accurate logbooks/documentation., • Maintain O&M manuals, risk assessments, CEWA permits, and contingency procedures., • Support project works, shutdowns, and upgrades as required., • Management Customer relationship, • Overtime & Flexibility This role offers significant paid overtime, with the expectation to attend High Voltage shutdowns, weekend interventions, and project activity across both sites. Flexibility at short notice is essential. Candidate Profile • Must have proven experience in critical environments—Data Centre or Financial Services infrastructure is essential., • Strong people manager, capable of leading and developing engineering teams., • Recognised Mechanical or Electrical qualification (Apprenticeship / ONC / BTEC or equivalent)., • HV Authorised Person (or able to step into the role quickly)., • Highly organised, calm under pressure, and confident in decision-making and escalation., • Computer literate with excellent communication and reporting ability.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Job Description Endoscopy Nurse/ODP Buckshaw Hospital The Role: Working as part of the Endoscopy Team to provide a high standard of efficient, individualised patient care. A strong communicator with exceptional standards for customer service standards. Adhering to all of Ramsay’s policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People What you’ll bring with you: Registered with the NMC/HCPC High standards of clinical competence Sound written and verbal communication skills Proven ability to work effectively in a team environment and independently as required Demonstrated customer service skills Demonstrated computer skills Ability to plan equipment and consumable requirements Experience in Endoscopy is essential Benefits: • 25 Days Leave Bank Holidays • Buy & Sell Flexi Leave Options • Private Pension where Ramsay will match up to 5% after a qualifying period • Flexible shift patterns available where possible • Enhanced Competitive Parental Leave Policies • Private Medical Cover with option to add partner & dependants • Life Assurance (Death in Service) x3 base salary • Free Training and Development via the Ramsay Academy • Free Parking on site (where possible) • Subsidised staff restaurant (where possible) • Concerts for Carers • Employee Assistance Programme • Cycle2Work scheme available, in partnership with Halfords • The Blue Light Card Scheme About Us: Buckshaw Hospital is an extension of services offered by Fulwood Hall Hospital and Euxton Hall Hospital, which are part of the Ramsay Health Care Group and are located close to the new hospital The new day surgery hospital opened its doors in October 2021 and provides care across a range of specialities including Endoscopy, Breast care, Gynaecology, General surgery, Orthopaedic and Urology. The new facility includes an outpatient department, a day case theatre and purpose built endoscopy and physiotherapy units. It will also provide multi-modality diagnostic services including a static MRI and CT scanner. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. For further information or an informal conversation about the role, please contact Mathew Marskell via email- We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Job Description: Job Title: Loans/Agency Documentation Lending Fulfilment Specialist Corporate Title: Up to VP Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: This job is responsible for preparing and reviewing documentation in accordance with the bank's policies and procedures to facilitate closings with the client and ensure lien perfection. Key responsibilities include working on highly complex documentation, supporting Loan Administrators with their primary responsibilities, and assisting the Market Leader in directing workflow and performing quality assurance. Job expectations include working with company vendors, legal counsel, line partners, and clients to ensure world class documentation accuracy. Responsibilities: • You will be ensuring that loan documentation meets the bank policies and procedures and are delivered in an accurately and timely manner, • Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework, • Reviews the loan approval and loan documents that are prepared by counsel to ensure consistency and adherence to requirements, • Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding, • Works closely with Client Managers, Credit and Portfolio Officers, agency management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions What we are looking for: • Loan Administration/ Loans & Agency Documentation Experience Essential, • Loan product knowledge preferable, • Loan IQ Experience, • Customer and Client Focus, • Microsoft Excel experience will be an advantage, • Data Collection and Entry Skills that will help: • Excellent organisational and prioritisation skills, • Excellent communication skills at all levels, • Attention to detail Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title: Manager - Agency Transaction Management Corporate Title: Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The successful individual is required to have a solid understanding of project management, credit agreement (LMA), credit underwriting process and risk methodology risk culture. Our offshore team in India also plays a major part in day to day transaction processing therefore regular contact is maintained with this team to ensure client satisfaction is maintained. This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analysing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting. Responsibilities: • Ongoing review of syndicated loan and supporting finance & security documentation, • Covenant monitoring through the collection and analysis of financial statements and information, with immediate distribution and posting of required documentation to the wider lender group., • Facilitating deal amendments and handling the collection of lender votes within required timeframes, • Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence, • Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines, • Develops and analyses procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas, • Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness, • Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Breaks down barriers to create a more inclusive environment that supports company D&I goals, • Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations, • Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success, • Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization, • Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance, • Efficiently allocates and manages resources across the organization to drive short- and long-term profitability, • Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs, • Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage What we are looking for: • Responsible for the ongoing management of a portfolio of syndicated loans, • Extensive people management experience, • Loan Administration/ Loans & Agency Documentation Experience is Essential, • Loan product knowledge preferable, • Loan IQ experience, • Great customer and client Focus, • Good project management skills, • Engaged from a O&I standpoint, • Experience with stakeholder engagement, • Knowledge of risk methodology risk culture, • Experience with process improvement delivery, • Good communication skills. Skills that will help: • Microsoft Excel experience will be an advantage, • Excellent organisational and prioritisation skills, • Excellent communication skills at all levels, • Attention to detail, • Adaptability Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Key Account Manager - Exciting new role covering London & South East England Role: Key Account Manager Package: Competitive negotiable salary, car, pension scheme, private health, bonus and incentives Territory: London & South East England Role type: Hospital Specialist, Key Account Manager Exciting new opportunity for an experienced Hospital Specialist or Key Account Manager. In this role you will maximise performance of a product in the defined region by unlocking access and driving sales through effective account management. The Key Account Manager has ultimate business responsibility for the accounts in their region and is the accountable for defining and delivering account goals, harnessing all available internal and external resources to achieve agreed objectives. Developing effective long term professional business relationships with customers that support the delivery of business results. Key Responsibilities: • Assess and analyse defined region to determine business potential and prioritise target hospital accounts., • Map the specified therapy area landscape and patient journey in defined region and each priority account., • Understand and navigate local access pathways in the specified therapy areas (e.g. formularies, guidelines)., • Identify and prioritise key decision-makers, influencers, stakeholders and networks (payer and clinical) in each account., • Develop overall Annual Business Plan for each account, defining business opportunities and strategic objectives, and Cycle Action Plan setting out clear targets, tactics, metrics and timelines., • Execution of the business plan with demonstrable business outcomes., • Develop and implement KOL plan for region and priority accounts., • Unlock local access by achieving optimal position on relevant formularies, guidelines, etc., • Develop and maintain a high level of product and disease area knowledge and ability to absorb, interpret and share clinical data with customers in a professional and engaging manner., • Drive sales uptake by identifying and addressing patient and clinician opportunities., • Provide support and value to each account, drawing on internal resources as required (e.g. MSL, Head Office, etc.), • Analyse performance vs key metrics, address issues in a timely manner and adapt plans accordingly., • Build the Company presence and reputation The Person/Experience • Sales experience with a sound knowledge of account management., • Sales and launch experience within a specialist therapy area, • Demonstrable knowledge of the NHS structure, payers and routes to market in a general medical environment; an understanding of hospital protocols, pathways and formulary development along with knowledge of the intricacies of links to primary care., • Track record of engaging key business partners in complex clinical environments, e.g., mid and senior level healthcare professionals, key accounts and the medical community., • Proven track record in influencing the business partner decision-making process in an ecosystem with multiple influential players / decision makers, with proven track record of bringing value in complex DMU., • Outstanding account management experience, including business planning, account analysis, stakeholder mapping and performance measurement., • Demonstrated success in navigating and leveraging the internal organisation to achieve account and customer goals., • Proficient user of IT business systems, in particular, MS Office - PowerPoint and Excel., • Minimum of 4 years’ experience of selling into specialised hospital setting., • Entrepreneurial mindset, • ABPI Qualified, • Full UK driving licence To Apply If you are suitable for this position, please apply to the advert attaching a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd on 0115 9373515 Chemistree is a pharmaceutical and healthcare resourcing & recruitment specialist

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. You'll be the friendly face and voice that our customers rely on, providing top-notch support and ensuring their satisfaction throughout the process. Experie

Do you want to be part of a caring, forward-thinking team who make a difference? Join us as our.An experienced individual with excellent customer care skills to provide successful outcomes including contributing to increasing resident satisfaction and sustaining tenancies.Managing rent accounts, max

Care Home Administrator Hours: 40 hours per week - permanent Salary: £31,000 Location: Wimbledon SW19 8LR This is a great opportunity for an experienced, organized, and positive Administrator to join our Care Home management team. This pivotal role requires an experienced professional to ensure the home runs efficiently and promote a positive customer experience. Key Responsibilities Customer Experience

About the Role You'll always be motivated with performance bonuses that reflect your impact. The better you do, the better we do. You ll have the freedom to follow your instincts and make your own decisions. You ll be trusted to know what s best, giving you the room to experiment. And you'll be representing a company whose has a high reputation for service and delivery, big enough to cope, small enough to care. Other benefits include: Uncapped bonus scheme worth 20%+ of salary. Company vehicle or car allowance. Health Cash Plan with virtual GP service. 25 days holiday (plus bank holidays). Free tool hire for personal use and staff discount on purchases. Regular social events and company parties. What you'll do You'll be responsible for developing existing trade accounts and bringing new account business. This will give you the opportunity to increase your sales network and grow your influence in the industry. You'll get on every relevant site within the depot s service area, using your existing contacts and relationships to expand the customer base. You'll proactively find new opportunities through cold calls, site visits, networking, and referrals. You'll negotiate and close deals that deliver real value for both sides, manage and grow key accounts, and handle enquiries, quotes, and day-to-day support. What you'll need Proven track record in hire or construction-related sales. Excellent communication and negotiation skills. Self-motivated and target-driven. About us The company is a growing, independent tool hire company, supplying professional contractors across London, the Home Counties, and beyond. Founded in 1985, they ve built an excellent reputation for service, reliability, and going out of their way to help customers. They believe they re successful because they make life easy for clients and give their people the tools, trust, and support to make that happen. Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later.

Job Description Johnsons 1871 is the over-arching group label that covers a range of consumer, but mainly b2b brands, operating in the moving, asset, project, and facilities management arenas. Our businesses add a tremendous amount of value above and beyond simply moving things from A to B. With innovative and market-leading tools for asset tracking and management and a Sustainability First message, Johnsons has big ambitions and already wins day after day against their competition. Equal Opportunity Statement: All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law. We have a long heritage of being an inclusive employer which provides training and development in a positive learning environment. Job Role Moving household and office furniture and other items to new premises or via storage. Working in small through to large teams. This is a Zero hours contracts role, however there is potential for permanent contracts following: the completion of 6 months service, good demonstration of ability/skills and reliability. Role and Responsibilities · Household removals or relocations. · Office removals or relocations. · Taking goods into or out of storage. · Large specialist projects such as moving hospital, library or school equipment. · Moving specialist fine art and furniture. Day to Day Safely packaging items before removal or storage Wrap protect furniture into special wrappings and packing cases for shipping overseas. As a specialist packer, you might go to a location before the move to wrap and pack delicate items, like china, glass, artwork and antiques. Using packaging to protect fragile items such as computers or antiques. Taking apart larger items of furniture for packing and removal. Taking down curtains and lifting carpets if needed. Removing doors, door frames or windows to get large pieces of furniture in or out of a building Packing items, loading them into your vehicle and securing them safely Checking that all goods are secure before driving off. Driving to the new location, unloading the items, reassembling large items and placing them where the customer wants them. Unwrapping furniture and unpacking cartons. Requirements Working Hours; Flexible working, working as and when required. Moves between longer distances could involve overnight stays in lodgings or in a vehicle. Driving Licence holders preferred Experience preferred of removal or similar role. Benefits Requirements Enhanced Criminal Record Check You will be required you to undertake an "Enhanced Criminal Record Check" or "Baseline Security Check". If you believe there may be an issue with either of these requirements, please inform us at your application stage. Skills, Qualifications and Licences HGV Class 2 Driving Licence (essential) Team leading and/or supervisory experience (preferred) Digital Tacho Driver Card (essential) CSCS Green Card (preferred) Drivers Qualification Card (CPC) (essential) Knowledge of established legal tachograph procedures (essential) ADR - Packages (preferred) Daily Responsibilities Vehicle daily checks of your allocated HGV Class 2/7.5t /3.5t vehicle Ensuring the vehicle is equipped with all the relevant specialist equipment. required for the days operation Lifting and packing a range of office furniture, soft furnishings, hardware, fine art, etc. Taking goods in or out of storage Lifting and moving loads in excess of 25kg Ensuring the highest of standards are met when on site Responsible for your health and safety or you and colleagues Always deliver excellent customer care and service Working as an integral team member during Larger Specialist Projects including Laboratory and Executive Office relocations Complying with all company and health and safety procedures

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we’d love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities will include: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive, friendly, and welcoming attitude. Have previous exposure to problem-solving and client complaints. ABOUT AVERY At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Welcome! Butterfly Enterprise culture is a work hard, play hard team. With regular team away days, Go karting, football team and pizza Fridays, we are looking to work with self-employed drivers, who are team oriented, customer focused and reliable. Ideal candidates are energetic, Relaible and ready to get the job done. Successful drivers put safety first and care deeply about customer expectations and satisfaction. VAN, INSURANCE, PETROL AND UNIFORM PROVIDED! We are seeking bright, motivated individuals to develop parcels for a large online retailer. 2* FULL PAID DAY *training will be given, upon completion of training daily stops would be around 100 – 180 in the Croydon surrounding area. or For Further information Contact the Recruitment Team on What's App - 07776 438 517 Tasks What we are looking for: Delivering Parcels to customers in the Croydon Surrounding areas. Customer Obsession, going above to ensure customer receive their parcels. Independent problem solver who is passionate about customer service Attention to detail to ensure deliveries are completed as per the correct process Dedication and commitment Ability to work on your initiative, as well as part of a team Can follow instructions Flexible to service demands Commercial (or work-related) driving experience Good level of physical fitness Requirements · Minimum of 1 year’s commercial van driving experience ( Manual Licence) · Must have been driving a commercial vehicle in the last 12 months · Full UK or Euro Driving license held for longer than 1 year and a maximum of 6 points with no active IN, DR or TT codes Able to pass a drugs alcohol test (We pay for this) Pass a criminal record check (we pay for this) Be able to commute to and from the delivery station in Croydon Speak Basic English Benefits Company car Company events On-site parking Butterfly Enterprise are an equal opportunities service provider. We believe passionately that resourcing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. Butterfly Enterprise ltd is a courier services delievering parcels to the South East England Region.

• Location: Hybrid/Croydon, • Salary: £36,468 - £45,586 per annum, • Hours: 36 per week In this customer focused role, you'll combine excellent service with a results driven approach, meeting targets while maintaining the highest standards of care. You'll efficiently process cases, tackle complex queries professionally, and deliver a seamless experience. Occasionally, you'll introduce customers to simple products and services, providing tailored solutions and essential support to the wider sales team. Your success will come from building trust and rapport. You'll confidently set objectives for calls and meetings, use engaging materials to convey information, and ask insightful questions to uncover customer needs. Whether answering inquiries via phone or email or collaborating with colleagues, you'll remain proactive and customer focused in all your interactions. You'll need experience working in a sales conveyancing operation, along with excellent communication skills, both oral and written, to engage effectively with a diverse range of audiences. You should be able to demonstrate your experience in prioritising your workload to meet both short-term and long-term deadlines. Strong customer service skills, personal integrity, and the ability to collaborate effectively with colleagues are also essential. If this sounds like an opportunity for you, please review the full role profile and behaviours before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 12th November 2025 at midnight. For further details on this vacancy, please click 'apply' or visit our website. This is a hybrid role with a base location at our office in Croydon. Candidates will be expected to work from the office at least 2 days per week. Please note that our Croydon office will be closing at the end of the year, but we're working on securing a new office space. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities • Install and fit windows & doors with precision and care., • Install and secure products using the appropriate tools and techniques., • Accurately measure and cut materials for optimal fitting., • Complete interior and exterior finishing work, including trim and moulding., • Always providing excellent customer service and professionalism., • Proven experience as a Window & Door Installer or similar role., • Strong knowledge of c...

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: Working within Own Brand Personal Care you will seek to maximise sales and profit for your categories. You will develop new products and review the existing assortment, working alongside the merchandising team to analyse their performance. You will own the supplier relationships as well as relationships with the branded buying teams for your category to help you develop and implement strategic plans for your category, ensuring the customer remains central to your decision making. You will work closely with the design & technical teams to ensure all products delight our customers and work towards our sustainability and CSR goals. 📝Key Responsibilities: A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying own brand product and have creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. 1. Develop, implement and deliver category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives., 2. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability and strengthen the product range., 3. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., 4. Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy., 5. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., 6. Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers’ needs., 7. Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies that are relevant to category; adhere to legislation and brand guidelines’; and clearly and effectively communicate with the customer, driving footfall and profitable sales., 8. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance., 9. Adopt appropriate negotiation strategies to attain the best terms for the category and the business., 10. Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives., 11. Monitor market changes and impact on potential negotiations, 12. Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories · You are a strong negotiator and able to secure the best outcomes for Superdrug · You are motivated by achieving results in line with the business’ strategy. • You enjoy problem solving, and can think strategically, • You have strong planning & organizational skills, and are able to project manage effectively, • You thrive working under pressure and are able to work to deadlines, • You have strong interpersonal skills, capable of building strong working relationships & capable of influencing at all levels What you’ll need: • Minimum 5 years’ experience as a buyer in a retail environment (Grocer, Fragrance, Healthcare), • Product development experience (own brand buying background preferred), • Strong analytical & numerical skills, • Very strong commercial awareness and creative skills, • Proven negotiation skills, • Decisive and able to work in a super fast paced environment, • Strong communication, analytical and organizational skills., • Display delegation skills, priorities within delegated tasks and manage deadlines., • Practice excellent time management skills and ability to cope under pressure. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks. The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Job description As a Financial Investigator in the Offender Management Enforcement Team (OMET) you will be responsible for delivering a wide variety of complex and exciting POCA investigations including delivery of restraint and confiscation, detained cash investigations, listed assets and account freezing orders. You will take the lead in proactively managing and investigating financial investigations in all recovery areas by working closely with tax professionals, insolvency professionals, forensic accountants and wider Economic Crime teams to identify alternative methods of recovery. The role may also include HR line management responsibilities for Financial Investigator and Financial Intelligence Officers and management of those officers' financial investigations. You will be expected to keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments. You will act as a role model by demonstrating HMRC values and capability. Person specification We are seeking candidates who can demonstrate strong decision-making and problem-solving skills. You should have a proven ability to think laterally and drive forward investigations. Excellent communication skills are essential, with the ability to effectively communicate and negotiate with both internal and external stakeholders. Your responsibilities will include but not be limited to the following: • Court Applications: Attend court and make court applications and respond to questions from Judiciary and Court officials. Act as an Assurance Officer in line with the Proceeds of Crime Act (POCA) 2002, other relevant legislation, case law, and Codes of Practice., • Material Analysis: Analyse financial and case-related material to improve recovery opportunities., • Case Preparation: Prepare cases for court and attend court to give evidence when necessary., • Continuous Learning: Keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments., • Act as a role model by demonstrating HMRC values and capabilities., • Mentor and support colleagues to lead and direct casework., • HR line management responsibilities for Financial Investigators, Financial Intelligence Officers and other Economic Crime Operations staff., • Case management of Financial Investigators, Financial Intelligence Officers and other Economic Crime Operations staff., • National Crime Agency Financial Investigation Accreditation / Financial Investigation training., • National Crime Agency Restraint and Confiscation Accreditation., • POC Authorised Officer Training., • BTEC Level 3 Advanced Diploma Enforcement Investigation., • CFPAB Accredited Counter Fraud Specialist., • Policing Professionalising Investigative Practice (Level 2) (PIP2)., • Good knowledge of tax regimes administered by HMRC and Civil Recovery Options to maximise Asset Recovery. • National Crime Agency Financial Investigation Accreditation / Financial Investigation training., • National Crime Agency Restraint and Confiscation Accreditation., • POC Authorised Officer Training., • BTEC Level 3 Advanced Diploma Enforcement Investigation., • CFPAB Accredited Counter Fraud Specialist. • Making Effective Decisions, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences of up to your last 3 roles with no more than 100 words per role., • Making Effective Decisions, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HM Revenue & Customs (HMRC) is one of the largest Government Departments. Almost every individual and business in the UK is a direct customer of HMRC and we collect over £500 billion a year in revenue. We are an effective, efficient and impartial tax and payments authority with a vital purpose: to collect the money that pays for the United Kingdom's public services and help families and individuals with targeted financial support. Fraud Investigation Service: The Fraud Investigation Service (FIS) sits within HMRC and is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as Intelligence Analysis, forensic accountancy and cybercrime investigation. FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system. Fraud Investigation Analysis: Fraud Investigation Analysis (FIA) is the Operational Analysis arm of the FIS. Our Intelligence Analysts work closely with FIS investigators and help them understand information collected as part of the investigation. Analysts can work with data extracted from HMRC systems; seized digital devices such as computers or phones; from Communications Service Providers or banks; or information generated by investigators, for example surveillance logs. We analyse and draw meaning from large and complex datasets, presenting our findings to investigators in simple, succinct products enabling them to drive forwards investigations. Job description Our Senior Officer Intelligence Analyst Team Leaders are technical specialists responsible for leading regional teams of Intelligence Analysts. There are two posts available, in Stratford and Croydon. In this role, you will provide strategic direction and oversee team performance to ensure the delivery of impactful analytical products, high-quality customer service and adherence to Service Level Agreements (SLAs). You will also be responsible for motivating the team and managing individual performance, attendance, and conduct, while ensuring that your team of Intelligence Analysts are equipped with the tools and knowledge required to excel in their roles. Using the Intelligence Analysis Training, you will be expected to influence and assure the production of a range of innovative and complex analytical products to support casework effectively. As a member of the Leadership Team, you will also contribute to driving continuous improvement across FIA and lead projects aligned with FIA's strategic business priorities. Please note that occasional travel and overnight stays will be required. The role holder in Croydon will inherit an established, and busy team of intelligence analysts and will need to ensure the team maintains its high standards. You will play a key role in building and maintaining a new customer base, taking accountability for identifying suitable casework and coordinating workload allocation within the team. Owing to high customer demand, FIA are building a second analyst team in Stratford. The role holder will be presented with a unique opportunity to shape and lead the development of the new team, and how it will work alongside the established Stratford team. Working closely with your counterpart, you will play a key role deconflicting and expanding the customer base to enable FIA to undertake additional work to meet customers' needs. Person specification In your role as Intelligence Analyst team leader, you will be responsible for: • Managing and leading a team of Higher Officer Intelligence Analysts., • Building and maintaining a customer base in the local area and source appropriate casework., • Co-ordinate and prioritise case work against competing resource demands, both locally and nationally., • Being accountable for the timely delivery of analytical products produced by your team to support Civil and Criminal investigations., • Ensuring that appropriate analytical techniques are used in the production of your team's analysis., • Managing and assuring the quality outputs of your Intelligence Analysts., • Working with assigned mentors to guide new analysts through their initial training (Practical Trial Period) and ensuring they meet the required standards to pass their probation and practical assessments., • Encouraging and seeking development opportunities for you and your team members, acting as a tutor, coach or mentor when needed., • Managing the performance, attendance, and conduct of your team members. • Experience leading in an analytical/assessment and/or intelligence environment., • Experience of developing capability in yourself and colleagues., • Experience of driving improvements through others., • NIAT - National Intelligence Analysis Training and/or Intelligence Professionalisation Programme (IPP) completion, • GIAT - Government Intelligence Analyst Training, • DIAM - Defence Intelligence Analyst Module, • Leadership, • Developing Self and Others, • Changing and Improving, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history., • A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert., • Four separate 250-word statements on the following Behaviours:, • Leadership, • Developing Self and Others, • Changing and Improving, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring none are beyond our reach. We target a variety of threats, including complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, money laundering, VAT and Self-Assessment repayment frauds and a host of other fraudulent attacks. The Economic Crime (EC) deputy directorate brings together our Supervision, Proceeds of Crime Operations and Illicit Finance teams and forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our operational teams tackle the financial aspects of cases that will ultimately deter, disrupt, and remove assets from tax fraudsters to level the playing field for the honest majority. EC has several specialist teams who perform unique functions within HMRC, but which are common to other areas of the public sector. Job description As an Offender Management Investigator in the OMU, you will work with colleagues across HMRC and with external law enforcement agencies to monitor, deter and disrupt HMRC nominals post-conviction. You will pro-actively engage with HMRC's response to Lifetime Offender Management now Multi Agency Response to Serious Organised Crime (MARSOC) - a HM Government priority, to address the threat posed to the UK, by entrenched recidivist serious organised criminals with novel targeted approaches to prison management, post sentence monitoring, tackling recidivism and financial interventions. You will work collaboratively across all areas of OMET including offender monitoring on the prison estate, fugitive tracing, confiscation enforcement and SCPOs. This work is complex and challenging. You will undertake and manage Mutual Legal Assistance (MLA) financial requests acting as case officer. Be involved with PoCA investigations, cash, listed assets, account freezing orders and restraint & confiscation. You will be expected to keep your knowledge and relevant accreditations up to date with changes in the law and technical and professional developments. The role will include you taking responsibility for building and maintaining effective working relationships with key stakeholders, both internal and external (NCA, ROCU, DWP and HMPPS) to ensure the success of MARSOC and MARSOC investigations. You will act as a role model by demonstrating HMRC values and capability. Person specification The ideal candidate will have: • Exceptional problem-solving skills and a systematic approach to investigation., • The proven ability to think laterally and to drive performance improvements across all areas of OMET., • The ability to communicate, negotiate, persuade, and lead across multi-functional teams., • Strong decision-making ability and the application of effective problem solving., • The ability to be a strong team player, self-motivated and determined to drive forward OMET proactive investigations including recovery, utilising all the available powers and tools within FIS and FIS Economic Crime., • Plan, lead and deploy operationally to maximize cash and listed assets interdiction opportunities., • BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation)., • University of Portsmouth CFPAB Accredited Counter Fraud Specialist (Investigation)., • University of Northumbria CFPAB Accredited Counter Fraud Specialist (Investigation)., • Recent experience of investigation serious fraud through Criminal Investigations or managing a team undertaking this work., • Knowledge of the other capabilities within EC Ops and how these can be brought together to achieve a more powerful operational outcome for FIS and support the wider Government agenda., • Experience of working and liaising with external law enforcement agencies, • Working knowledge of the Proceeds of Crime Act (POCA) 2002 and Criminal Finance Act 2017 (Financial Investigation accreditation will be provided if not already accredited), • Making Effective Decisions, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV (max 500-words) including your job history, qualifications and previous experiences for up to your last 3 roles. This will be scored against the Person Specification. Please match your experience here., • Making Effective Decisions, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Recent experience in managing acutely ill patients as a student nurse or staff nurse, and escalating concerns as appropriate. To demonstrate effective communication and customer care skills with patients and their relatives/carers, thereby acting as a positive role model for nurses and other staff.

Are you passionate about making a difference in people’s lives? Do you thrive in a compassionate, customer-focused environment? Our client is a leading provider of health and social care services across Bexley and neighboring boroughs, is looking for a Customer Service Assistant to join their dedi

As a Customer Care Maintenance Operative, youll be the go-to problem-solver, ensuring homeowners needs are met with efficiency and care. Provide exceptional customer service as the friendly face and voice our customers rely on, ensuring satisfaction throughout the process. Customer Care Maintena

We want every McDonald's customer to have a brilliant experience, every time they visit.

This temporary Receptionist role at Avery Healthcare in Sidcup offers an excellent opportunity to provide professional, high-quality customer service as the first point of contact within the care home. As a Receptionist at Avery Healthcare, your focus will be to offer professional, high-quality cust

Dazzle, a dynamic and rapidly growing tech-driven commercial cleaning company, is known for its exceptional customer care and deep appreciation for its employees.We’re on the lookout for an experienced cleaning operative to join our team in London.If you’re seeking a fresh and exciting company t

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. Imagine yourself as the crucial link between our clients' residential development projects and our valued customers.

Develop and execute proactive, creative, and ongoing contact initiatives in partnership with M arketing , Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations

My clients are looking to appoint a Customer Care Coordinator on a permanent basis. My clients are a regional housebuilder with an excellent reputation in the market Principal accountabilities of the Customer Care Coordinator role include: - Ensure all calls received into the department are ma

We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers. Support team members with customer-related queries. Occasionally assist with Customer Fulfilment (phone, email, live c

As a Customer Care Agent, you will touch on every point of the customer journey, from pre-sale through to after-care. We are looking to recruit two passionate temporary candidates to join a dynamic and talented in-house global Customer Care Team who always think with a 'Customer First' approach. Be

We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers. Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handl

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. Imagine yourself as the crucial link between our clients' residential development projects and our valued customers.

Customer Care Manager Leadership of a small team Scunthorpe Based on-site £40,000 - £42,000Client Details Page Group are working with a leading manufacturer within the Construction Sector who are looking to appoint a new Customer Care Manager Description Leadership of a small customer

As a Customer Care Assistant at Hyde, you will work within the Product Quality Team to provide a professional, flexible, and customer-focused service. Provide an excellent customer-focused front-line service, managing the customer journey for new purchasers and tenants of newly built homes. Hyde is

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care

Job Title: Customer Care AdvocateSalary: Up to £26,000 + bonus + benefits Job Type: Full TimeWe’re Hiring – Customer Care AdvocateLocation: Northampton: The role will initially be working 5 days on site until probation period has been completed. What you’ll be doing:As a Customer Care Advocat

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. Exceptional Customer Service - You'll be the friendly face and voice that our customers rely on, providing top-notch support and ensuring their satisfaction

Care Home Based Full time We have an exciting new role for a Customer Relations Manager based at Newbury Grove care home in Newbury. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Scarlet House through community rela

As a Customer Care Maintenance Operative, you'll be the go-to problem-solver, ensuring our homeowners' needs are met with efficiency and care. You'll be the friendly face and voice that our customers rely on, providing top-notch support and ensuring their satisfaction throughout the process. Experie

Develop and execute proactive, creative, and ongoing contact initiatives in partnership with M arketing , Product, and account team(s) Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth Evolve the profiles on accounts including all affiliations

As a Danish Client Service Investment Associate, you will be a part of an energetic environment managing daily tasks at one of the world's preeminent private money managers.You are encouraged to ask questions, improve processes, and propose fresh solutions.We base your evaluation performance on meri

As a Customer Care Advisor you will be supporting members with a range of enquiries in relation to the health care services the business offers. A new exciting Permanent Customer Care Advisor Position in York!. The organisation are looking for a Customer Care Advisor to join the department on a perm

You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent. We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 fu

As a Customer Care Assistant, you are the face of your restaurant. You’ll deal with customers and make sure everything runs as it should in the customer areas. Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.