Product Analyst
10 days ago
Bishop's Stortford
Salary: £40,000 - 55,000 per year • Strong understanding of digital product development, product lifecycle, and iterative delivery., • Solid grasp of IT systems, integrations, APIs, data models, and application behaviour., • Ability to translate business needs into product requirements, user stories, and acceptance criteria., • Proficiency with analysis, mapping, and documentation tools such as Azure DevOps/Jira, Visio, and process modelling., • Good understanding of Agile delivery, testing cycles, and release processes., • Strong analytical and communication skills., • Product or Business Analysis certifications such as BCS, IIBA, Product Owner, or Scrum are a plus., • Training in analytics, data models, SQL, or systems analysis is a plus., • Conduct discovery activities to understand user pain points, workflows, and improvement opportunities., • Analyse product usage data, customer feedback, and operational metrics to identify trends and insights., • Work with Product Owners to turn insights into prioritised problem statements and feature ideas., • Write clear, testable, and value-focused user stories, acceptance criteria, business rules, and user journeys., • Create process maps, data flows, interaction diagrams, and system behaviour definitions tailored for Evolve., • Shape epics and features alongside Product Owners to support roadmap planning., • Support refinement sessions with engineering teams, ensuring requirements are well understood and sized., • Answer detailed questions, clarify edge cases, and ensure alignment during build cycles., • Support test planning, UAT, review QA outputs, and validate delivered features meet acceptance., • Participate in release readiness checks and post-release evaluation., • Map current-state and future-state processes across operational functions that use Evolve., • Identify improvements in workflow efficiency, user experience, and data quality., • Ensure proposed changes align with our operational needs and Evolves long-term direction., • Ensure requirements adhere to internal standards, data governance, cyber security, and regulatory considerations., • Support documentation and traceability for audit, compliance, or integration governance., • Identify opportunities to reduce complexity, remove manual workarounds, and enhance product usability., • Collaborate with operational teams to validate improvement ideas and measure outcomes., • Facilitate workshops, playback sessions, and design discussions for requirement gathering and solution shaping., • Support communication between Product, Engineering, and business users throughout the product lifecycle., • Azure, • DevOps, • Support, • JIRA, • Product Owner, • SQL, • Security, • Cloud, • UX UI Design We are Solus, owned by Aviva, and one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average with a 4.6/5 star customer rating. We have an award-winning apprenticeship programme and have won other recognised industry awards as we shape the future of vehicle repair. • We offer a competitive salary based on location, skills, experience, and qualifications, bonus opportunity tied to performance and the overall success of Solus, a company pension scheme with employer contributions, 33 days holiday including bank holidays with the option to buy or sell up to 5 days, up to 40% discount on Aviva products and other retailer discounts, the Aviva Save As You Earn scheme, supportive parental and carers leave policies, and wellbeing support including Group Income Protection and 24/7 GP access. We value inclusivity and welcome all applicants, and we guarantee an interview for disabled applicants meeting the minimum criteria. #J-18808-Ljbffr