Customer experience jobs in Stourport-on-Severn - Page 2Create job alerts

Workshop Controller required for Successful Automotive Commercial Dealership in the Kidderminster area. Our Client is seeking a Workshop Controller to join their busy service department and it is essential that you have a previous working experience within a busy Automotive Workshop. Benefits: Overtime paid at 1.5x hourly rate Saturdays paid as overtime 23 days annual leave + bank holidays Birthday day off 4x death in service benefit Auto-enrolment pension scheme Manufacturer and in-house training programmes Internal mentorship programme Long service recognition and additional holiday after 5 years Enhanced maternity and paternity policies Access to wellness programme and Employee Assistance Programme Mental Health First Aiders Reward and recognition programmes Branded uniform Community and charity initiativesDuties: Allocating work to the technicians within the Workshop Ensuring all associated administration is completed to a very high standard Maintaining High Levels of Customer Satisfaction Supervising the team of Vehicle Technicians Complying with Health and Safety regulations and ensuring the Workshop is a safe place to workRequirements: Have a previous working experience within a similar role Strong Leadership skills A full and valid UK Driving Licence Ability to work under pressure and manage a busy WorkshopHours of work for this Workshop Controller role are: 07:00 – 16:30 Monday to Friday + Saturday rota The Salary being offered up to £45,000 with OTE £52,000 If you are interested in hearing more, or wish to apply for this Workshop Controller job please send your CV to Billy Peasgood quoting the job reference number. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Workshop Controller job get in touch today. © Perfect Placement UK Ltd – See our website for details

An excellent opportunity has arisen for a proactive Customer Service & Administrator to join a busy, fast-paced environment. This role is ideal for someone who enjoys variety and takes pride in delivering exceptional customer service while supporting multiple departments across the business. Key Responsibilities: * Act as the first point of contact for all customer queries, including orders, updates and delivery information. * Provide administrative support across all departments, including document control, record keeping and file management. * Liaise with the dispatch team to resolve order and delivery issues. * Manage incoming calls and greet visitors, ensuring all required procedures are followed. * Support the accounts team with invoicing, credit checks, new account setup and general ledger tasks. * Maintain accurate electronic and physical order records. * Assist with booking and coordinating brand experience appointments. * Support sales and customer service with telephone sales and follow-up queries. * Handle post-delivery enquiries and share relevant reporting with customers and brand owners. * Complete data entry for fulfilment and invoicing. We are looking for someone organised, confident and customer-focused, with excellent communication skills and the ability to work well under pressure. This is a great opportunity to join a supportive team and take on a varied and rewarding role. If you would like to know more about this amazing opportunity then please contact Gemma at Adecco today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Mobile Tyre Fitter | Kidderminster | Up to £30,000 plus generous monthly bonus and genuine progression We have an exciting opportunity to join rapidly expanding company as a Mobile Tyre Fitter who are at the forefront of the automotive industry! As a leading company, they pride themselves on delivering top-notch services to their clients. With a commitment to excellence and a track record of success, we're seeking a dedicated Mobile Tyre Fitter to join the team. Mobile Tyre Fitter Benefits: No need for use of own vehicle, the company van stays with you! Fantastic salary Monthly bonus and incentives Generous holidays increasing with length of service No call outs Award winning training programmes Exclusive staff discounts on retailers, restaurants and holidays for you and your family Wellbeing support for you and your family including a digital GP Free MOT each year Your role as a Mobile Tyre fitter: As a Mobile Tyre Fitter, you'll play a crucial role in ensuring our clients' vehicles are equipped with the best tires for optimal performance and safety. This is an exciting opportunity for someone with a passion for automobiles and a keen eye for detail. If you're looking to advance your career in a company that truly values its people then this role is for you. Mobile Tyre Fitter Responsibilities: Respond to mobile tyre fitting service requests promptly and efficiently Perform tyre replacements, repairs, and maintenance on a variety of vehicles Conduct thorough vehicle inspections to assess tyre condition and recommend appropriate solutions Provide excellent customer service and ensure customer satisfaction at all timesSkills and Experience needed to be a Mobile Tyre Fitter: Full UK driving licence Experience in tyre fitting Strong customer service skills with a friendly and professional demeanour Ability to work independently and manage time effectivelyPeople are genuinely at the heart of everything this company does so if you are looking to join a successful, supportive and expanding company then please apply for the mobile tyre fitter role today! BBBH33641

Are you passionate about numbers and have a knack for keeping things organised? If so, we have an exciting opportunity for you! Our client, a dynamic player in their industry, is looking for a dedicated Accounts Assistant to join their finance team on a permanent basis. As an Accounts Assistant, you will play a vital role in supporting our clients financial operations. Your responsibilities will include: Ensure customer invoices and credit notes are accurately processed in line with company procedures. Allocate customer payments and maintain precise account reconciliations. Handle supplier purchase invoices with the correct coding and necessary authorisations. Reconcile supplier statements and swiftly resolve any discrepancies. Assist in credit control by telephone chasing, monitoring outstanding balances, and addressing any related queries. Be the go-to person for internal and external queries regarding invoices, payments, and account balances. Provide general administrative assistance to the finance team as required.What We're Looking For: To thrive in this role, you should possess: Previous experience in accounts administration or a similar finance role. Strong knowledge of accounts receivable and accounts payable processes. Proficiency in accounting software. A solid working knowledge of Microsoft Excel and other MS Office applications. Exceptional attention to detail and accuracy in data entry. Excellent organisational and time management skills. Strong communication skills to engage effectively with colleagues, suppliers, and customers. We value team spirit and proactive problem-solving! Ideal candidates will be: Self-motivated and proactive, with a can-do attitude. Team players who are flexible and adaptable. Professional and reliable, maintaining confidentiality at all times.What's in It for You? Competitive Salary: Enjoy a salary range between £30,000 - £36,000 per annum. Work-Life Balance: Full-time position, Monday to Friday, with working hours from 8:30 a.m. to 4:30 p.m. Supportive Environment: Join a collaborative team where your contributions are valued, and your growth is encouraged!If you are ready to take the next step in your career and be part of a vibrant finance team, we want to hear from you! Apply today and embark on a rewarding journey with our client! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Title: Site ERP Implementation Coordinator Location: Stourport or Rugby, UK, on-site Duration: 12 months contract The role: The Site ERP Implementation Coordinator will play a critical role in supporting the successful rollout of the ERP system at the site level. As a local liaison between the global ERP project team and site operations, this individual will help ensure business continuity, coordinate change management efforts throughout the implementation, facilitate data collection and validation, identify and support future training activities. Key Responsibilities Act as Main Point of Contact: Serve as the primary liaison between central programme teams and site-level stakeholders to ensure effective communication, alignment, and coordination. Own the Site Project Plan: Maintain accountability for the Highlander project plan at the site level, ensuring milestones, deliverables, and dependencies are clearly defined and tracked. Assess Business Impacts: Identify business impacts and collaborate with SMEs and the BU ERP Project Manager to define mitigation and action plans, reporting progress regularly to the Transformation PMO. Monitor Site Readiness: Track readiness activities, identify gaps, and escalate risks or issues through the established governance structure when necessary. Develop Local Training Strategy: Conduct training needs analyses and work with key stakeholders to design and deliver a comprehensive site-specific training plan that ensures timely knowledge and skills transfer. Coordinate Additional Training: Identify and arrange delivery of supplementary training initiatives (e.g., change management, project management, standard costing, MRPII) at appropriate stages of the project. Lead Local Testing Activities: Coordinate and support site testing efforts, including the identification and documentation of test scenarios. Support Go-Live and Hypercare: Participate in go-live preparation and provide on‑site hypercare support to minimize business disruption, ensuring effective adoption and issue resolution. Manage Data-Related Risks: Work closely with the Site Data Lead to surface data-related issues or risks, ensuring timely escalation to project teams and PMO. Assist with Project Documentation: Support the GBU ERP Project Managers by contributing to the creation, review, and maintenance of project documentation. Drive Stakeholder Communication: Coordinate local communications and engagement activities, ensuring clarity, consistency, and maintaining stakeholder buy‑in. Support Resource Planning: Identify resourcing gaps and ensure project teams have timely access to the required tools, expertise, and business resources. Requirements Project & Change Management Expertise Demonstrated experience in managing complex projects and supporting change initiatives, with the ability to plan, prioritize, and execute activities effectively. Strong Communication & Coordination Skills Excellent verbal and written communication skills, with the ability to engage and coordinate across multiple stakeholder groups and levels of the organization. Proactive and Detail‑Oriented Approach Highly organized, self‑driven, and comfortable operating in a dynamic, fast‑paced project environment. Able to anticipate challenges and take initiative to resolve issues. Data & Digital Proficiency Confident working with Excel (e.g., data validation, basic analysis, reporting) and collaborating across functional areas to ensure accuracy and alignment. Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them. We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation. Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index

Design Engineer Kidderminster £35,000 - £40,000 Monday Friday, 8:30am 4:30pm Options Resourcing are working in partnership with a specialist engineering and manufacturing business operating within the high-security and protection sector. Due to continued growth and investment in product development, our client is looking to appoint a Design Engineer to join their established engineering team. The Opportunity This is a hands-on engineering role offering genuine involvement in new product development, prototyping and technical testing. You will play a key role in designing and refining high-performance engineered solutions that meet strict certification and customer standards. The position would suit a mechanically minded engineer who enjoys problem-solving, practical testing, and working closely with production and technical teams. Key Responsibilities Lead design and prototype development for new product concepts Conduct material and performance testing in line with relevant industry standards Support external test house activities including sample preparation and test witnessing Collaborate with production teams and suppliers to optimise designs for manufacture Research and evaluate new materials and manufacturing techniques Maintain accurate technical documentation and test records Contribute to continuous improvement and product innovation initiatives What We're Looking For HNC/HND or Degree in Mechanical Engineering, Product Development or similar Strong hands-on prototyping and practical engineering skills Proficiency in CAD software (SolidWorks preferred) Good understanding of mechanical design principles Ability to interpret and apply UK and EU testing standards Strong analytical skills and attention to detail Desirable Experience within a testing or certification environment Knowledge of steel fabrication and composite materials Understanding of resistance-based design principles (e.g. ballistic, blast or forced-entry applications) For more information please click to apply today

Development Technologist Stourport-on-Severn (near Kidderminster) 37.5 hours per week (8:00am - 4:00pm) Up to £50,000 DOE Our client is a fast-growing beverage manufacturer producing high-quality ciders and a diverse range of alcoholic and non-alcoholic drinks. Due to continued growth, they are seeking an experienced Senior Beverage Development Technologist / Development Technologist to drive innovation and lead projects from concept to launch. The Role ·Lead multiple NPD projects from concept through to commercial launch ·Translate customer and marketing briefs into scalable, commercially viable products ·Conduct hands-on lab formulation and oversee factory trials and scale-ups ·Work cross-functionally with Marketing, Sales, Manufacturing, and Quality ·Represent the technical team at customer meetings Travel to other sites will be required from time to time About You ·Proven Food or Drink NPD experience (beverages desirable) ·Track record of successful product launches ·Strong understanding of factory trials and scale-up ·Organised, commercially aware, and confident managing multiple projects Suitable for candidates with backgrounds such as Senior NPD Technologist, Beverage Technologist, Applications Technologist, R&D Technologist, Drinks Developer or Product Development Manager. Commutable from Kidderminster, Worcester, Stourbridge and Bromsgrove

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities Install and fit windows & doors with precision and care. Install and secure products using the appropriate tools and techniques. Accurately measure and cut materials for optimal fitting. Complete interior and exterior finishing work, including trim and moulding. Always providing excellent customer service and professionalism. Maintain a clean and safe work environment. What We`re Looking For Proven experience as a Window & Door Installer or similar role. Strong knowledge of carpentry and joinery techniques. Familiarity with building codes and safety regulations. Proficiency in using hand and power tools. Excellent attention to detail and problem-solving skills. Ability to work independently and as part of a team. Valid driver’s license and reliable transportation. Why Join Us Uncapped earning potential, weekly payments Immediate start Monthly incentives & prizes Continuous volumes of work Opportunity to develop in the industry Van available for work purposes We install home improvement excellence - We set the standard. We are passionate about delivering a high-quality installation service to every single customer. To make sure our installations teams are the best in the industry we provide a structured on-boarding induction to all new installers. Kick start your career in the industry with the best and join our Anglian family! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity a

It's a systems-led customer experience position where you'll be equally comfortable talking to a frustrated subscriber and fixing their account on the spot. Beyond the day-to-day, you'll be a key feedback loop into the wider business, flagging retention risks, recurring issues and customer insight t

Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our cus

Customer Sales Assistant (No Experience Required - Full Training Provided) - Step into success with a rapidly growing sales team in London!. Previous experience in sales or customer service is not required, as full client and product-specific training is pr. This role involves working across sales,

To focus on proactively handling the emotion-based experience of our customers in the UK and to truly innovate when it comes to creating moments of wow within the customer journey. Nutritional Customer Experience Executive. Youll impact the growth of the business by increasing our new customer numbe

Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Sitting within the Customer Experience Centre of Excellence, you'll support CX strate

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Experience designing and embedding customer jo

Whether youre supporting our brands or serving our customers, youre helping shape the future of furniture retail.

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £40KWe are working with a leading So

Bespoke Tour Operator who curate amazing itineraries for their high-end clientele, are speaking a Customer Experience Guru who will handle the client journey from booking, to travel, and back. Our client guides and supports travellers eager to experience the extraordinary landscapes, wildlife, and c

A global education organization is seeking an Advanced Associate in Professional Services to manage certificate replacement requests and support customer inquiries. Success in this role involves delivering timely, accurate outcomes and maintaining high-quality customer service standards.

A leading retail company in Greater London seeks a Sales Associate to create a unique in-store experience. This role involves delivering exceptional customer service, providing expert fitting advice, and maintaining store standards.

You will ensure deliveries are managed properly and maintain high standards of customer service. Experience in a supervisory role is preferred.

A leading UK retailer is seeking a Customer Assistant and Fire, Health & Safety Officer in the Liverpool City Region. Join us for an exciting opportunity to impact safety and customer service at the frontline.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

The ideal candidate will have experience in retail or customer service, possess strong sales skills, and be highly motivated to advance into management. This role involves providing outstanding customer service, coaching team members, and achieving sales targets.

A leading health charity in the UK is seeking a Customer Experience Manager to define the customer experience strategy and ensure customer-centric decision making. The ideal candidate will have a degree or equivalent experience, and demonstrable knowledge in customer experience design.

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

Responsibilities include preparing and serving fresh meals while ensuring a great customer experience. If you are passionate about customer service, apply now to join the team.

A global footwear retailer in Greater London is hiring for a retail position where you will create amazing customer experiences through authentic service. Responsibilities include achieving sales targets, maintaining store standards, and building lasting relationships with customers.

The successful candidate will deliver outstanding customer service at the Reception and provide information on various services.

The successful candidate will lead a diverse team to deliver exceptional customer experiences and manage store operations. Responsibilities include training and empowering your team, assisting customers with tailored solutions, and developing community relationships to optimize store strategy.

A leading global apparel retailer is seeking a motivated individual for a supervisory role, focusing on customer experience and store operations. The ideal candidate should possess a Bachelor's degree or relevant supervisory experience, fluency in English, and strong problem-solving skills.

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

You will create memorable experiences for customers while maintaining store standards and achieving sales targets. Experience in retail is preferred but not essential. A global retail brand is looking for dedicated team members in the Metropolitan Borough of Solihull to deliver exceptional customer

The ideal candidate will have experience in management within a fast-paced retail environment, strong operational and leadership skills, and a commitment to excellent customer service.

A local council is seeking a Customer Services Assistant in Essex. This part-time role involves providing exemplary customer service across multiple library locations, conducting Rhymetime sessions, and planning class visits.

A luxury cosmetics brand in the UK seeks an Assistant Boutique Manager to deliver exceptional customer service and manage in-store events. This role requires proven retail management experience, the ability to inspire a team, and familiarity with inventory management.

In this role, you'll provide exceptional customer service, maintain showroom standards, and assist in driving sales.

The ideal candidate will have extensive management experience in the bodyshop accident repair industry, with a proven track record of achieving high customer satisfaction and exceeding profit targets.

A leading ethical beauty brand seeks to enhance its store team in Park Central by hiring a customer-oriented individual. You will support the management team to drive sales through outstanding customer service and ensure adherence to the company's values and policies.