Customer experience jobs in Thetford - Page 4Create job alerts

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Candidates should have excellent communication skills and customer service experience. A leading remote support company is seeking a detail-oriented Remote Customer Experience Coordinator to join their virtual support team. In this 100% remote role, you will assist clients via email, chat, and phone

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

Work closely with the CX Lead to scope, develop, and continuously improve the operational processes that underpin customer experience at the company, translating CX strategy into a reliable, documented, and scalable operating system. We welcome applications from people of all backgrounds, experience

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs — from first setup through long-term adoption. Build and evolve validation and debugging tooling that empowers customers, Solutions Engineer

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Customer service or Sales experience. Ability to forge lasting relationship

Junior Product Owner – Customer Experience. Product Lead – Customer Experience. Own It: You’ll be a key owner of the product experience for our users, with the opportunity to identify, pitch and implement new initiatives for content engagement and revenue growth.

A leading logistics company in the UK is seeking a Customer Service Advisor to provide exceptional customer service and administrative support. You will handle customer inquiries, maintain records, and ensure compliance with company policies. The ideal candidate should have proven experience in a si

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical custome

Ideal candidates will have retail experience, team management abilities, and effective communication skills.

As our Head of Service Delivery, Commercial Operations Manager, or Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs – from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

A leading fragrance house in Greater London is seeking an Operations Director to enhance its manufacturing and logistics operations, as well as the Customer Service function. Ideal candidates will have over 8 years of hands-on experience in consumer businesses, particularly in DTC/e-commerce, and po

A leading technology company is seeking an AI Sales Specialist Manager to lead a team focused on growing AI business by building customer relationships. Ideal candidates will have extensive sales experience in the AI sector and proven leadership skills.

At least 5 years’ experience in customer success, professional services, support engineering, solutions consulting or a related customer‑facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships. Prior experience building out customer functions/operat

This role will focus on enhancing customer support tooling and improving user experiences. The ideal candidate should have some experience in management, a solid engineering background, and the ability to lead cross-functional teams. A dynamic online marketplace is looking for an Engineering Manager

The ideal candidate will drive performance and team development while ensuring exceptional customer service.

This position requires previous experience in retail management and strong leadership qualities to motivate the team.

Own technical escalations from our Customer Experience Specialists, becoming the go‑to person for complex technical issues. We're looking for a Customer Experience Engineer to join our team and help us maintain our high bar for technical support as we scale. We need someone who can help us keep pu

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

A leading DIY retailer in the UK is seeking an experienced Store Manager to lead their team and enhance the customer experience. If you're passionate about customer service and team leadership, this is your opportunity to shine.

A leading Fire & Security company in Chandlers Ford is looking for a Customer Experience Advisor. The role involves managing escalated customer complaints, ensuring satisfaction surveys are sent, and analyzing trends to improve services. Candidates should excel in customer service, communicate effec

It's a delivery-focused position sitting at the intersection of operations, data, and customer experience. Project Co-ordinator- Payment Testing / Customer Experience / Vendor Management. A global payments organisation is hiring an operational Project Co-ordinator to own the delivery of structured t

A leading food delivery service in London is seeking a Senior Performance Manager in Customer Experience. This role focuses on enhancing service quality through data-driven insights and performance governance for customers, riders, and partners.

You will manage store performance metrics, improve business performance, and ensure a high-quality customer experience. A leading fashion retailer in Greater London seeks an experienced Store Manager to oversee operations at Calvin Klein St Pancras.

This role focuses on delivering innovative solutions to enhance customer experiences through machine learning and data-driven algorithms.

This role involves analyzing customer feedback, producing reports, and recommending improvements to enhance customer experiences. Ideal candidates will have data analysis experience in customer service, with proficiency in Excel and PowerBI. A leading retirement specialist in the UK is looking for a

Responsibilities include supporting the General Manager, leading the team, and delivering exceptional customer experiences. Ideal candidates should have restaurant or hospitality experience, strong leadership skills, and a keen eye for detail.

Genuine passion for creating personalized, inclusive customer experiences and building lasting customer relationships. Lead the store with a Customer Obsessed mindset, setting the tone for warm, inclusive, and authentic customer experiences that reflect SKIMS mission and values. Assistant Store Lead

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business

Prior experience in customer service, hospitality, or remote support roles is preferred. We are seeking a detail-oriented, client-focused Remote Customer Experience Coordinator to join our virtual support team. You will play a key role in coordinating experiences, clarifying options, and ensuring ev

The role emphasizes driving sales and enhancing customer experiences by leading a team. Ideal candidates will have retail experience, strong leadership skills, and a commitment to team development.

Pinnacle Group are looking for an exceptional Head of Customer Experience to join our Homes business and to lead the development and strategic direction of our customer engagement and experience function. Provide leadership of customer experience within Pinnacle Homes; devise and deliver a customer

A technology company is looking for a Customer Experience Manager based in the UK. The role focuses on leading the Voice of the Customer program, identifying pain points, and enhancing customer satisfaction. The job offers an opportunity to significantly impact the customer experience strategy and w

The Digital Customer Experience Assistant position is a crucial role within the Online Trading team. Partner with the Digital Customer Experience Manager to provide a team ‘go’ no go’ response to release. Experience, Skills & Knowledge.

A leading telecom service provider in the UK seeks an experienced Customer Account Manager. Candidates should have over 5 years of experience in customer service or sales, particularly in the telecoms industry. Your role will involve nurturing relationships with approximately 30-60 business customer

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

A luxury women’s fashion brand in Greater London is seeking a Supervisor to enhance the customer experience and support the Sales Associates. The ideal candidate will be confident in assisting customers and promoting premium products, while ensuring operational excellence.

In this role, you will lead the store team, achieve KPIs, manage customer experience, and ensure financial targets are met. A leading retailer in Essex is seeking an experienced Store Manager to oversee store operations and team development.

This role is the link between products and customers, primarily engaging with shoppers on the shop floor.

The ideal candidate will have strong people management and optical experience, ensuring the delivery of excellent customer service while achieving business objectives.

The successful candidate will take ownership of the store while delivering exceptional customer experiences. This hands-on leadership role demands operational leadership, team management, and financial insight, requiring at least two years of relevant experience in hospitality.

A well-known fast-food restaurant chain in the UK seeks a Crew Member to deliver exceptional customer experiences.

Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. Senior Customer Experience Manager. In this role, you wont just be managing tickets; you will be the lead architect of the customer journey.

Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability to build trusted relationships. A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relations

Key responsibilities include managing inventory, enhancing customer experience, and leading a diverse team. Candidates should have over 4 years of experience in customer-oriented roles and a passion for sports is highly preferable. A leading sports retail company in Greater London is seeking a Store

A leading sports fashion retailer in York is seeking a Supervisor to enhance the customer experience and support shop operations. Ideal candidates will have supervisory experience in retail, strong communication skills, and a passion for the industry.

In this role, you will be responsible for preparing delicious food, crafting appealing displays, and ensuring a high standard of customer service.