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Are you passionate about delivering excellent customer service?\n Do you enjoy working in a fast‑paced environment where accuracy, teamwork, and communication really matter?\n\nMy client leading global pathology organisation, supporting healthcare providers with high‑quality diagnostic services worldwide. Due to continued growth, we are looking for a Laboratory Customer Service professional to join our busy service centre based in Central London.\n\nAbout the Role\n\nThis role sits at the heart of our laboratory service operation. You’ll be the main point of contact for patients, GP surgeries, hospitals, laboratories, and internal support teams, ensuring enquiries are handled efficiently, professionally, and with care.\n\nThe work is varied and rewarding, combining inbound and outbound telephone calls, electronic communication, and essential administration throughout the day.\n\nSalary: £28,808 per annum.\n\nKey Responsibilities\n\nProviding high‑quality customer support to patients and healthcare professionals\nHandling both simple and complex enquiries via phone and electronic channels\nCommunicating clearly with laboratories, clinicians, and internal departments\nUsing your science background to explain information in an accessible way\nManaging administration tasks accurately alongside a high volume of calls\nEnsuring each interaction reflects excellent customer service standards\n\nWhat We’re Looking For\n\nA Biomedical degree graduate or equivalent which is essential\nExperience working in a busy service centre or contact centre environment\nConfidence handling high volumes of telephone calls alongside admin work\nExcellent verbal and written English communication skills\nAbility to prioritise tasks and manage workload effectively\nDegree educated, ideally in a science subject (biological sciences particularly beneficial)\nComfortable working as part of a large, collaborative team (around 30 staff)\nProficient in using multiple systems and the Microsoft Office suite\n\nWorking Pattern & Location\n\nFull‑time: 40 hours per week\nShifts between 07:00 and 23:00, Monday to Friday\nFlexibility required to work:\n\nSaturdays: 07:00–23:00\nSundays: 09:00–18:00\nBank Holidays: 09:00–17:30\n\nWeekend and Bank Holiday shifts are paid as overtime\nHybrid working: office‑based in Central London, with weekends and Bank Holidays worked from home\n\nWhy Join Us?\n\nJoin a global leader in pathology and diagnostics\nPlay a vital role supporting healthcare services and patient outcomes\nHybrid working with paid overtime for unsocial hours\nSupportive, professional team environment\nIf you enjoy helping people, thrive in a busy environment, and want to apply your science background in a customer‑focused role, we’d love to hear from you.\n\nApply now to join our Laboratory Customer Service team

Summary £13.45 - £14.45 per hour | 10 to 25 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no xrnqpay two shifts are the same. From restocking she Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Please click on the apply button to read the full job description

Customer Service Agent - Key Accounts Department: Customer Services - Imports Location: Southampton, UK Full Time, Permanent A Customer Service Agent you are responsible for providing frontline responses to queries from our Key Account clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. In close cooperation with the Customer Administration team and supported by ONE's growing range of customer self-service tools you contribute to the overall Customer Service experience of our Key Account clients. You provide prompt case management and thereby deliver on agreed targets and objectives. Main Responsibilities: Day to Day Operations * Provide prompt frontline response to service queries and initiate solutions for issues/cases as defined in SOPs and assigned to you through Service Cloud. * Actively keep abreast on sector and internal knowledge development as well as any changes to SOPs and relevant rules and regulations. * Process import delivery requests timely in line with available transport allocation. * Raise invoices where required and be able to assist with handling those that are queried. * Resolve Service Recovery issues communicated by the transport planning team. * Handle all the internal email correspondence to the top standards. * Assist offshore team with any queries raised. Process & quality management * In order to provide an efficient service to ONE's high volume clients you work towards a high standard with a tailored approach to their customer service requirements * You keep up to date on the relevant self-service and e-commerce tools, promote these and pro-actively share any feedback that can help to further improve these tools. * Ensure that all processes and transactions are fully compliant with company and governmental rules and regulations. Communication & Collaboration * Ensure good collaboration and communication within departments and across and escalate cases in a timely and professional manner whenever appropriate. * Communicate effectively with customers and advise them in a reliable and professional manners. Skills, Qualifications and Expertise. * Excellent Customer Service Skills with experience of working in a busy office environment. * Excellent written, oral communication skills and organisational skills. * IT literate, Google Sheets, Word, Excel knowledge, digital platforms * High level of attention to detail. * Ability to multitask Why Join ONE? At Ocean Network Express, we’re passionate about delivering world-class service and driving digital innovation within the global shipping industry. You’ll join a supportive and forward-thinking team, gain valuable experience within a leading global business, and contribute to our continued success in customer excellence and operational efficiency. * Membership of the Company’s Group Pension Plan, into which the Company will contribute up to 10% of basic salary. * 25 days holiday excluding bank holidays * Death in Service Benefit (x8 annual salary) * Employee Assistance Programme, with free independent confidential support and virtual GP services * Interest free annual travel season ticket loan * Annual Medical Health check * Annual eye test and contribution towards glasses for VDU prescriptions * Online employee discount platform including retail, health, leisure, motor and more plus Cycle to work, Taste Card * Loyalty Award Scheme Application If you are interested in this role please apply using the link and uploading your CV. The closing date for this role is Sunday 26th April 2026.

Lidl is seeking a Customer Assistant in Watton to provide excellent customer service and maintain store operations. The role involves helping customers, managing deliveries, and ensuring the bakery is well-stocked. Candidates should have experience in fast-paced environments and strong customer serv

A community-focused housing organisation in England seeks a Customer Care Assistant to join their Housing Management Team.This role involves providing excellent customer service via phone, email, and face-to-face interactions.Ideal candidates will show strong communication skills and attention to de

Service Advisor Commercial Vehicles Location: East Midlands / West Midlands / Cambridgeshire area Salary: £32,500 per year Hours: 40 hours per week, Monday Friday + 1 in 4 Saturdays Were looking for an experienced Service Advisor to join a busy commercial vehicle workshop. This role is ideal for someone who enjoys working directly with customers, managing bookings, and coordinating workshop operations efficiently. Key Responsibilities: Handle customer enquiries via phone, email, and at the service counter Prepare job cards, raise invoices, and manage service bookings Liaise with technicians and subcontractors to ensure work is completed on time Keep customers updated on job progress, costs, and authorisations Complete estimates accurately and ensure workshop workload is efficiently managed What were looking for: Previous experience as a service advisor in a commercial vehicle or van environment Strong organisational and communication skills Proficiency with DMS systems (e.g., Kerridge) or similar Ability to manage multiple tasks, work under pressure, and provide excellent customer service TPBN1_UKTJ

Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. If you are an outcome focused and confident individual then I want to hear from you! This role will be working in a collaborative team who are always l

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

My client is looking for an experienced.This role is responsible for leading a team of operatives to ensure production processes run safely efficiently and to the highest standards of quality and compliance.You will play a key role in delivering production targets while maintaining strong standards

The Role Leading and supervising your shift Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered Administering and recording medication Carrying out risk assessments Working alongside care ass

Depending on your experience and ambition, the role can remain purely technical and customer facing or develop into a senior or mentoring position supporting others within the horticultural technical team. Supporting horticulture customers throughout the season with regular visits and follow up. A c

We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose. Health Assured Employee Assistance Programme and Grocery A

To join us in this role, youll have experience of working in a customer service environment and managing relationships with customers. Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents

An opportunity has arisen for a Full-time Customer Service Advisor to join our expanding Customer Service team working at our Stalbridge Depot. Benefits: 22 days holiday (plus bank holidays) Discretionary annual bonus Full training 2 x annual salary life cover Company contributory pension Cycle to w

Passionately provide excellent customer service. Excellent customer service skills. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

Job Description:French Speaking Customer Service/Product SpecialistPlease note this job role does involve occasional weekend and evening working!About the RoleWe are looking for a Customer Service/Product Specialist with

The Customer Experience Assistant Store Leader owns the in-store service experience and ensures every customer interaction reflects the SKIMS brand. Deep understanding of customer service principles and luxury or premium retail environments. Use customer feedback and store insights to identify oppor

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. Free remote GP service, available 24/7, including prescr

A leading administrative firm in Greater London is seeking a Receptionist Administrator to provide exceptional client service.

As a Dental Receptionist, you will provide professional reception service and ensure excellent patient care in line with our practice values, while ensuring compliance with all health and safety guidance. Proven track record in a customer/patient focused reception environment is required.

Previous experience in a professional office environment (financial services or similar beneficial). Polished presentation and strong client‑service approach.

A charitable organization in Oxfordshire is seeking a Receptionist/Administrator to support daily operations.The role involves front-desk reception duties and various administrative tasks.Ideal candidates will have excellent communication skills, attention to detail, and experience with Microsoft Of

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. We encourage innovation and ha

Responsibilities include guest check-in and check-out, managing reservations, and selling additional services.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. We are currently looking to re

Great communication skills and a passion for delivering outstanding service. Well‑being support: 24/7 Employee Assistance Programme with confidential helpline and counselling services.

Are you a confident and customer-focused administrator, whos passionate about great customer service? Then you could be just who were looking for. Are you a confident and customer-focused administrator, who is passionate about great customer service?. As a Patient Services Advisor at Churchmere Medi

Being independent, we also offer a variety of products and services that are of best value and best suited for our clients’ total financial needs.

Ensure excellent customer service and professional communication. In this role, you will be responsible for managing communications, assisting customers, and ensuring smooth daily administrative operations. The ideal candidate is organized, customer-focused, and comfortable working in a remote envir

The role involves managing appointments, providing exceptional customer service, and supporting patient consultations in high-quality cosmetic clinics.

This is a great opportunity for someone who is organized, detail-oriented, and enjoys providing excellent customer service.

Responsibilities include managing the reception desk, answering patient queries, and providing exceptional customer service.

A leading recruitment agency is seeking a Temporary Receptionist in Bank, London.This role involves answering the switchboard, welcoming guests, and providing administrative support to management in a professional corporate environment.Ideal candidates will have prior reception experience and a warm

You will be the first point of contact for clients and visitors, delivering a 5‑star reception service and ensuring a welcoming, professional environment at all times. Previous experience in a reception, ideally within a professional services or corporate environment. Confident, well‑presented,

In exchange you can expect variety, ownership, and the opportunity to deliver a great service to their customers. Our client, a highly reputable business in the professional services industry is looking to hire an Office Assistant/Co‑ordinator for a 12 month contract to run their front of house at

A local healthcare provider in Templecombe is seeking a part-time receptionist.In this role, you will be the first point of contact for patients, assisting with appointments and general queries.Responsibilities include answering calls, managing patient information, and maintaining a secure reception

A supportive care organization is seeking a Bank Administrator / Receptionist for weekend shifts (Saturdays and Sundays) at Gorseway care home.The role requires excellent communication skills and administrative experience, ideally in the Health & Social Care sector.Responsibilities include answering

Excellent customer service skills and experience in dealing with members of the public. CVS Group plc is one of the largest integrated veterinary services providers in the UK.

This role offers an opportunity to contribute to primary care services and work within a dedicated team to ensure quality patient care.

Front of House Receptionist & School Administrator - Brent.PAYE, dependent on experience).SANZA Teaching Agency is a specialist education recruitment partner, proudly part of Tradewind Recruitment Group.We work closely with a wide network of primary, secondary and specialist schools across London, p

Join one of Jersey’s leading modern dental practices.We are seeking a friendly, organised and professional Receptionist to join our front‑of‑house team.You will be the first point of contact for patients, providing a warm welcome and ensuring the smooth day‑to‑day running of reception.Book

To be professional and welcoming to visitors to the service. Enhanced DBS fully covered by us and automatically added to the update service. Reward and recognition through vouchers and cash incentives for Christmas and long service.

Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality, experience in healthcare is desirable but not essential. Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible. Long Service - For

A prominent veterinary services provider in the United Kingdom is looking for a Patient Care Assistant/Receptionist to join their team at Ashfield Veterinary Surgery. The role involves assisting veterinary staff, handling customer queries, and providing animal care.

A dynamic organization in the United Kingdom is seeking a Part-time Receptionist to support front-of-house operations.The role includes managing the telephone switchboard, welcoming visitors, and providing administrative support.The ideal candidate will have experience in office management, multitas

Navigating patients to the most appropriate healthcare professional or community service. The GP Surgery Receptionist / Care Navigator is instrumental in enhancing patient experience and supporting the delivery of primary care services. The GP Surgery Receptionist/Care Navigator is the first point o

A dental practice group is seeking a part-time Dental Receptionist for their two locations in Sutton, Surrey.The role involves working 2-3 flexible days each week with hours from 08:15 to 17:15.Candidates must have previous experience as a Dental or Medical receptionist.The practices are fully equip