Customer experience jobs in Thetford - Page 5Create job alerts

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

This pivotal role focuses on transforming customer service delivery and requires extensive leadership experience in customer experience or contact centre operations. A leading customer solutions provider in the UK seeks a Customer Success Manager to enhance client management and support functions. T

The role involves leading a high-performing team to deliver exceptional customer experiences while driving business performance. Candidates should demonstrate management experience in optical retail and a passion for customer service. A customer-centric spectacles company is seeking an Assistant Sto

A leading UK retail company is seeking a dynamic Customer Experience Manager to oversee the visitor experience at its team and head office entrances. The role involves operational management, enhancing customer experience, and stakeholder engagement.

A leading gas supplier is seeking a Customer Service Advisor in Greater London to handle customer inquiries and resolve issues efficiently. Responsibilities include order entry, payment processing, and maintaining customer relationships.

Our Customer Host Supervisors support the team in ensuring we are the best on the high street for delivering an amazing customer experience. Promoting and compiling customer information, in line with data protection regulations, when completing customer purchases and driving our email conversion and

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organizations maximize value from customer interactions. As a Customer Experience & Contact Platform Consultant, you will:. Work in a technical capacity contributing through hands-on CCaaS/AI d

A leading UK supermarket chain is seeking a Trading Manager to ensure the best shopping experience while leading a team to maintain high standards. This role requires strong management skills in a fast-paced retail environment, focusing on team effectiveness, stock availability, and customer interac

Meeting KPIs that center on customer experience and retention. How have you helped teams build great customer experiences day to day, and what do you enjoy most about that side of the work?. You’re energized by juggling diverse customer challenges throughout the day, and comfortable with context-s

A prominent health retailer in the United Kingdom is seeking a Retail Store Manager to lead and develop teams, ensuring a customer-first approach while driving commercial success.

This role owns team performance and customer outcomes including project delivery, adoption, and cross-functional execution across the customer journey. Work with Product and Engineering to surface customer insights, influence roadmap priorities, and advocate for customer needs. Collaborate with Supp

The Customer Experience Assistant Store Leader owns the in-store service experience and ensures every customer interaction reflects the SKIMS brand. Use customer feedback and store insights to identify opportunities to enhance the customer experience. This role requires a balance of strategic thinki

Responsibilities include delivering exceptional customer service, managing security and safety procedures, and collaborating with team members. The ideal candidate will have excellent communication skills, a valid SIA licence, and experience in security or hospitality.

A global HR platform is seeking a Customer Experience Engineer to lead complex issue resolutions and ensure customers maximize the platform's value. The ideal candidate should have over 4 years of experience in technical support for B2B SaaS, strong SQL skills, and a deep understanding of APIs.

We are seeking a dynamic and operationally focused Customer Experience Manager to oversee and enhance the customer journey at our team entrance and head office Duke Street entrance. Customer Experience Manager (Staff Entrances). Lead projects aimed at improving entrance operations and customer exper

A leading ethical beauty brand in Greater London is seeking an Assistant Store Manager to enhance customer experience and drive strong sales results.

This role involves ensuring operational excellence, meeting sales targets, and delivering exceptional customer experiences.

A leading housing service provider is looking for a Head of Customer Experience to lead their Homes business. The role requires a proven leader with deep housing knowledge and experience building functions from the ground up, ensuring excellence in customer service. You will develop and direct custo

We are looking for a Customer Experience Engineer to act as the highest technical authority, empowering our teams and supporting our customers in the most complex scenarios. You will lead complex escalations, represent Customer Experience in deep engineering discussions, and design structured proces

At least 6 months’ experience in a fast‑paced, high‑standard customer service environment (reception experience is a plus). Customer Experience and Workplace Coordinator. Welcome and support visitors and colleagues, delivering a consistently professional front‑of‑house experience.

Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. You will collaborate with team members to ensure seamless operations and excellent customer experi

The Accessibility and Customer Experience Lead (SME) plays a pivotal role in shaping the vision and direction for accessibility and customer experience for the Welcome Points Roll‑out Programme, in line with the recently published Accessibility Roadmap. Extensive experience in customer experience

In this role, you will engage with customers, providing personalized product recommendations and ensuring an exceptional customer experience. Ideal candidates will have strong customer service skills, effective selling abilities, and a genuine interest in the beauty and skincare industry.

A leading vehicle dealership in the East Midlands is seeking a Truck Handover Specialist who will ensure a seamless vehicle handover experience for customers. The role involves conducting inspections, demonstrating vehicle features, and maintaining customer satisfaction. This position requires a pas

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences.

The role involves optimizing clients' CRM strategies, leveraging technology for enhanced customer experiences, and collaborating with project teams. Ideal candidates will have experience in CRM, strong problem-solving skills, and excellent interpersonal abilities.

The Digital Customer Experience Assistant position is a crucial role within the Online Trading team. Partner with the Digital Customer Experience Manager to provide a team 'go' no go' response to release. Experience, Skills & Knowledge.

Customer Experience (CX) experience is desirable, it’s not essential. This role offers the opportunity to improve client understanding of their customers, measure performance, and enable them to deliver exceptional customer experiences. While customer experience (CX) experience is desirable, it’

Genuine passion for creating personalized, inclusive customer experiences and building lasting customer relationships. Lead the store with a Customer‑Obsessed mindset, setting the tone for warm, inclusive, and authentic customer experiences that reflect SKIMS mission and values. Communicate transp

A leading betting firm in Waverley is seeking a Shop Manager to enhance customer experience and ensure responsible gambling practices. Suitable candidates will have management experience in the betting industry, outstanding customer service skills, and will be available during evenings and weekends.

A community-focused housing organization in the West of England is seeking a Locality Lead to enhance customer service across diverse areas. Candidates should possess strong relationship-building skills and experience in managing operations across multiple locations.

A leading luxury fashion brand is seeking a Digital Customer Experience Assistant in Greater London.

This role focuses on driving sales performance while fostering an exceptional customer service ethos.

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. We are excited to introduce this brand‑new Customer Experience Training Manager role at Wiltshire Farm Foods. Proven experience in customer service leadership or service design.

The ideal candidate will have management experience and a passion for customer satisfaction. A leading UK retailer is seeking a Retail Assistant Manager to ensure store standards and lead a motivated team, focusing on excellent customer service.

A leading UK bookmaker is seeking individuals to join their retail teams in enhancing customer experiences daily. The role requires outstanding service skills, engagement with customers about products, and teamwork within a vibrant environment. Experience in betting or gaming is helpful but not nece

In this role, you will lead a team to meet sales goals while ensuring exceptional customer experiences. A minimum of 6 months retail and management experience is required, along with a passion for sales and makeup.

A leading sportswear brand in Greater London seeks a Store Leader to oversee store operations and ensure outstanding customer experiences. You will leverage your 6+ years of retail leadership experience to drive commercial success while fostering a community-driven atmosphere. The role demands exper

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

Look to continually improve the Customer Experience through the way we communicate with our customers, the way we approach and resolve each customer issue that arises, and by always looking at how we can do things better. As our Customer Experience Specialist, you will be the central point of contac

The role involves motivating staff, driving sales, and creating an exceptional customer service environment. Candidates should have retail management experience, a proven sales track record, and be able to work flexibly. Join a dynamic team committed to brand values and customer satisfaction.

You will drive sales and enhance customer experiences while motivating your team. A leading footwear retailer in Greater London is seeking an experienced store supervisor.

Duties include resolving inquiries, processing orders, and collaborating with departments to enhance customer experience. A leading recruitment agency is seeking a Customer Service Administrator in Chelmsford. The ideal candidate enjoys helping customers and has excellent communication skills.

A leading automotive company in Greater London is seeking a Customer Service Advisor to interact with customers and manage administrative tasks efficiently. Responsibilities include providing professional customer support, processing job cards, and coordinating work schedules.

The Digital Customer Experience Assistant position is a crucial role within the Online Trading team. Partner with the Digital Customer Experience Manager to provide a team "go" no go response to release. Experience, Skills & Knowledge.

A global eyewear leader is seeking a Customer Service Advisor to handle customer enquiries, provide technical advice, and process orders. The ideal candidate will have experience in customer service, strong analytical skills, and effective communication abilities.