Customer fulfillment manager jobs in London

Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.

Mowgli, recently recognised as one of the Top Ten Companies to work for in the Sunday Times ‘Best places to work 2023’, and awarded one of the 'Best Companies' to work for in the UK three years in a row, is looking for an Assistant Manager to join the family. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes. In a Assistant Manager, we are looking for: · The eye and ears of the floor with great initiative and confidence with supporting the Deputy and General Manager, · The ability to thrive in a busy environment with warmth and grace, · Awesome communication skills; keeping the team up to date, motivated and excited for service, · A passion for improvement to ensure we are always delivering the best customer experience, · And an ambition to progress with their career! We offer careers, not just jobs and have clear progression plans outlined in our Mowgli Career Tree. We have General Managers who started with us as Servers and now run their very own Mowgli! We keep our people feeling purposeful, nourished and fulfilled through providing a great work life balance and other perks like: • 30 days paid holiday with enhanced family leave • Access 40% of your wage earned before payday • Have your birthday and your child’s first day of school off on Mowgli • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in! • The chance to go on life changing trips all over the world • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out! • Guaranteed Christmas Eve evening, Christmas Day, Boxing Day and New Year’s Day off • Cycle to work scheme • 50% off food when you visit with family and friends and enjoy free meals on shift • 100% of all service charge and tips earned boosting your wages! • Work somewhere with purpose – We have raised over £1,700,000 for local and international charities and have committed to working towards a more sustainable future with exciting relationships in place.

Black Bear Burger is a serious contender for London's best burger! Our mantra of 'simple done well' has won us many loyal customers and a big buzz online. It's important to us for you to know we're serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you -looking for full time (around 40h/wk)- -Full availability- -Previous experience as a shift leader or supervisor--Looking to join somewhere you can be proud of working--Ability to work in a fast paced, high volume operation- About the role being responsible for the shift when manager is not present Opening/closing shifts- -Grill section / fry section- Fulfilment of all mis en place for service- Maintaining cleanliness of your section and the wider kitchen- -Paid every month- -£13/hr We're growing too, with two new sites planned this year, and we're looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!

This role is vital to our success and the enjoyment of our guest’s experiences: "At the core of what we do are the four cornerstones of the experience we strive to deliver - one that is Safe, Secure, Fun, and Value for money. When we get this right, the beds fill the bars and the bars fill the beds’’. We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. This is a full time position, shifts may vary! Main responsibilities: Booking guests into the Hostel, advising on our offering and services Assisting guests with enquires and questions Managing the booking system, ensuring all office administration is accurate Ensuring an effective handover after your shift Working with the management team on security and safety Advising guests on London attractions Previous experience in a customer-based role is preferred but not essential

Exciting Opportunity for Trainee Dental Nurse Immediate start! Are you ready to embark on a fulfilling journey in the dental field? Look no further! Join our well-established dental practice, where a warm, experienced, and supportive team awaits. Seeking a permanent, full-time, contracted trainee dental nurse position, available Monday to Friday, without weekend obligations, from 08:45 to 16:00. Perks Package to Enhance Your Work: Embrace the benefits of comprehensive health insurance for your well-being. Participate in our Employee & Wellness Assistance program for holistic support. Celebrate your dedication with recognition and rewards that highlight your efforts. Enjoy time off with holidays, sick leave, and birthday festivities. Accessible to public transport Your Role, Your Joy: Teamwork in Action: Collaborate closely with our dental professionals, supporting them during patient examinations and procedures. From passing instruments to providing essential suction, you play a vital role in our team. Room Ready, Smile Ready: Ensure treatment rooms sparkle with cleanliness, are well-stocked, and perfectly set up for each patient. Your contribution ensures a seamless workflow and patient comfort. Record Magic Moments: Craft and maintain accurate patient records, covering their medical history, treatment plans, and consent forms. Your attention to detail ensures a smooth patient journey. Service with a Smile: Deliver outstanding customer service by addressing patient questions and concerns with patience and professionalism. Your friendly approach makes a visit to our practice a positive experience. Sterilisation : Master the art of sterilising and maintaining instruments and equipment, creating a clean and organised treatment area that inspires confidence. Supply: Take charge of inventory management, ensuring a well-stocked supply of dental goodies. Your knack for organisation keeps everything running smoothly. Appointment Maestro: Assist in managing patient schedules and follow-up appointments. Your coordination skills contribute to the efficient operation of our practice. Key Qualifications: Currently enrolled or intending to enrol on the NEBDN dental nursing diploma. National Insurance Number DBS Check Vaccinated - Hep B (Proof Required) - First dose accepted Ready to Make a Difference? If you're a passionate and dedicated individual seeking a new adventure in the dental field, seize the opportunity and apply for this exciting position in dental nursing. Your journey towards a rewarding career starts here!

Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

Are you looking for something unique that brings prestige, pride and creativity? So are we. At Woodland we dare to be different, and that is exactly what we are looking for in our future talent. We are looking for an innovative Barista / Waiter/ress that thrives in a busy atmosphere and can handle the pressure of a blooming cafe. Attention-to-detail, self-determination and strong communication skills are key to fulfilling this job position. Your main duties as a Barista / Waiter/ress will be: - Providing exceptional customer service. - Understanding of menu items and suggesting products to - customers. - Processing customer payments. - Preparing and serving hot and cold beverages. - Being responsible for health, safety and hygiene practices. - Receiving and distributing stock supplies. The ideal Woodland team member will have: - Exceptional organisational skills - Team-management and interpersonal communication skills. - High level of attention to detail. - Natural team-player with leader qualities. - Positive, approachable, professional and a CAN-DO manner. - Strong adaptability and ability to work in a fast paced - environment. - High-level of literacy and numeracy. Our requirements: Minimum of 1 year previous experience in a similar environment. What we can offer: A competitive salary + bonus scheme + tips

Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers