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Job Overview We are seeking a dedicated and experienced Night Manager to oversee the hotel’s operations during the night shift. You will be responsible for ensuring the smooth running of the hotel, managing the night team, and delivering exceptional guest service in line with IHG standards. This role is key in ensuring the security, safety, and comfort of our guests while managing overnight procedures, including financial reconciliations and operational duties. Key Responsibilities Guest Experience & Service Provide a warm and professional welcome to all guests, ensuring a seamless check-in and check-out experience. Handle guest inquiries, requests, and complaints efficiently and professionally, ensuring guest satisfaction. Maintain IHG brand standards in customer service and guest interactions. Monitor guest feedback and take proactive measures to enhance the overnight experience. Operations & Management Supervise and support the night team, including reception, housekeeping, and security staff. Oversee the completion of the night audit, ensuring all financial transactions are correctly recorded. Ensure all hotel systems and procedures are followed, including end-of-day reporting and reconciliation. Coordinate with other departments to ensure smooth operations, including early morning breakfast setups. Safety & Security Ensure the safety and security of guests and staff during nighttime operations. Conduct regular security checks and fire safety inspections. Act as the hotel’s emergency response coordinator, handling any incidents professionally and in line with hotel policies. Monitor CCTV and liaise with external security providers if needed. Team Leadership & Training Lead and motivate the night team, ensuring high levels of performance and engagement. Train and support team members in hotel procedures and customer service excellence. Conduct briefings and ensure clear communication between shifts. Skills & Experience Required Previous experience as a Night Manager, Duty Manager, or in a similar leadership role within the hospitality industry. Strong knowledge of front office operations, night audits, and financial procedures. Excellent communication and problem-solving skills. Ability to handle emergency situations and make quick, effective decisions. Strong leadership skills with experience managing and motivating a team. Knowledge of Opera property management systems. Familiarity with IHG brand standards is an advantage. Additional Information This is a full-time, permanent night shift role in a 4-on, 4-off shift pattern. Candidates must have the right to work in the UK. Please note that we do not provide visa sponsorship for the advertised positions. Competitive salary and benefits package, including IHG employee discounts and career development opportunities. A minimum of two year of prior experience as Night Manager in hotel is required.
🚨 Only apply if you have relevant experience and a strong work ethic. We're Hiring: Assistant General Manager Location: Elaines, Holborn Elaines is looking for a hands-on, passionate, and people-focused Assistant General Manager to join our team! We’re a vibrant, hospitality-driven venue, and we’re looking for someone with a positive attitude, a strong leadership style, and a solid understanding of the financial, cultural, and operational aspects of running a successful hospitality business. What We Offer: Competitive salary Every single extra hour paid Supportive and dynamic working environment Opportunity to grow within a fast-paced, forward-thinking team A chance to be part of a venue where people and culture come first What We’re Looking For: A true people person with excellent communication skills A hands-on leader who leads by example Strong knowledge of hospitality operations, including financial performance, staff development, and customer experience Someone with a genuine passion for food, drink, and creating memorable guest experiences If you think you have what it takes, send your CV and a short cover letter ,we’d love to hear from you. 👔 Dress Code: Smart casual
Days: Monday to Friday Location: City of London What we offer: A competitive salary plus a share of tronc. Salary dependent on position and experience 45-hours over five days a week contract - full time. Pay review after three months (Probation period) Extra hours paid over and above contracted hours. All salaried staff are paid on the 25th of each month (monthly). Personal qualities: • Hands-on Management style, • Great Customer Service Skills, • Eye for detail and high standards, • Strong work ethic and able to work as part of a multi-function team., • Good command of English Full training is given Excellent opportunities for development & advancement.
Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.
We are a vibrant busy pub in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisor with cocktail and Craft beer knowledge to join our team. shifts include weekdays and weekends Experience is a must.
Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Supervisor here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge
Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: • Lead and support day-to-day bar operations, • Train and supervise the bar team to maintain high service standards, • Ensure stock control and bar prep is well managed, • Maintain cleanliness, health & safety, and licensing compliance, • Work closely with the management team to drive sales and service quality, • Confident with opening and closing operations, • Act as a key point of contact during service and events What We’re Looking For: • Previous bar management or senior supervisory experience (essential), • Strong leadership and team coordination skills, • Knowledge of cocktails, spirits, and stock management, • Excellent customer service and communication skills, • Reliable, well-organised, and confident in handling busy shifts, • Availability to work evenings and weekends What We Offer: • A fun, supportive and fast-paced working environment, • Competitive hourly pay, • Staff food and drink discounts, • Opportunities for growth and training within the team
Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.
Assistant Manager – Daytime Venue Daytime focus | Occasional closing shifts (no later than 10 p.m.) Weekends required We’re looking for a friendly, energetic, and self-motivated Assistant Manager to join our team. Our ideal candidate will bring strong leadership skills, a hands-on approach, and the ability to inspire and guide a young, enthusiastic team. What you’ll do: Lead, motivate, and support a young and dynamic team. Ensure smooth day-to-day operations, with occasional closing shifts (no later than 10 p.m.). Deliver excellent customer service with a friendly, approachable manner. Take initiative and work independently when needed. Uphold venue standards and create a positive, welcoming environment. What we’re looking for: Proven leadership or supervisory experience in hospitality or retail. Strong communication and organisational skills. Ability to work independently and manage your own time effectively. Friendly personality and a passion for customer service. Weekend availability is essential. What we offer: A supportive and positive work environment. Opportunities to develop your leadership skills. Flexible daytime hours with minimal late finishes.
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events
We're looking for an experienced and passionate Deputy General Manager to join our team at the Wheatsheaf Pub in Tooting. Who are we? We're Tooting's favourite local with something for everyone - whether dining for a special occasion in our restaurant, celebrating a party or wedding in our private function room, or watching sport with a few pints. The role: As a Deputy General Manager, you'll support the General Manager in all aspects of running the business. It goes without saying that you'll also have excellent customer service, food & drinks knowledge, and a passion for hospitality. Think you may be the right fit to join us? We'd love to hear from you!
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).
Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: - Leading and motivating the bar team to deliver outstanding customer service. - Supporting the management team with staff training and development. - Ensuring smooth day-to-day running of the bar, including stock management and cash handling. - Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: - Previous experience in a bar or hospitality role. - Leadership skills with the ability to inspire a team. - Strong communication and organizational skills. - A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: - Competitive pay & benefits - 33% discount across all Greene King pubs and restaurants. - Opportunities for career progression through our training programs. - Access to our employee assistance program for well-being support. - Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are seeking a reliable and motivated Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.
We are looking for an experienced General Manager to join our small but mighty team and oversee our two locations in Peckham & Deptford - proud to serve some of the best tacos and margaritas in London. Must have experience in: Operational Management Staff Management Awesome Customer Service Must haves: Dynamic and able to use initiative to make decisions Ensuring positive team culture Passionate and hardworking Ideally some kitchen experience Has strong leadership qualities and is able to work strongly and effectively within a team Driving Licence. To support the distribution of food and drink stock between our restaurants and prep kitchen Experience running food delivery platforms Ensuring customers receive the warmest welcome possible For the right candidate, there is an opportunity to grow with our team and help shape the future of Taca Tacos.
At Honi Poke, our General Managers are the heart of the shop, energising the team, delighting our guests, and ensuring we serve fresh, feel-good food every day. As a General Manager, you’ll be accountable for the business performance of your shop. Core Responsibilities: • Build a profit plan that keeps People, Hospitality, and Quality front and centre., • Manage controllable costs like labour and waste to hit targets., • Use KPIs to drive shop performance through regular review and team development., • Work closely with your Area Manager to continuously improve performance., • Oversee stock control and inventory management to ensure availability and minimise waste. This is You: • A confident communicator who leads with honesty and energy., • Detail-focused, spotting the small stuff that makes a big impact., • Comfortable working across all roles, from mise en place to leadership., • A true team builder who brings people together and earns their trust., • Passionate about food, service, and creating a great place to work., • Entrepreneurial, solutions-driven, customer-obsessed, and calm under pressure., • Always listening, learning, and helping others grow. If you’re reading this and thinking, “This is me”, we’d love to hear from you. Get in touch and let’s talk!
Skilled work visa sponsor Managers and Directors in Retail and Wholesale Type of Employment: Full-time, Permanent Weekly Hours: 39 hours per week Salary: £38,900 per annum (This meets and exceeds the minimum salary threshold for SOC code 1150 and complies with Skilled Worker visa requirements.) Skills, Experience, and Qualifications Required: Essential Skills & Experience: • A minimum of 3 years of relevant experience in a retail or wholesale management role, preferably in artificial flowers, home décor, or a related sector., • Proven ability to manage supplier relationships and negotiate procurement contracts., • Strong understanding of inventory management systems and order fulfilment processes., • Knowledge of pricing strategy, forecasting, and market trend analysis., • Excellent leadership and team management skills., • Strong analytical, planning, and problem-solving abilities., • Proficiency in using office software (MS Excel, ERP systems, POS/stock control software)., • Excellent communication and customer service skills.
Cocotte are looking for an experienced, positive, and motivated Flexible Full-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: • A passion for the industry and the challenges that come with it, • Energy and motivation to successfully provide great customer service, • A can-do attitude and multi-tasker to ensure the right things are done on time, • A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £14ph (including service) Apply today to join the growing team here at Cocotte!
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
We are looking for enthusiastic and customer-focused supervisor to join our team ! Please only apply if you have supervisory experience in a hospitality business. As a member of our team, you will be responsible for delivering excellent service to our dine-in customers but also able to manage high volume of delivery and take/away orders. You also must be a team player and lead by example We are proud of what we do and we expect the same from our team. You will need: • to be flexible and have previous experience in customer-facing role, • be an excellent communicator and good at managing a team, • be able to work under pressure, • positive and friendly attitude, • knowledge of food and drinks service We offer supportive and fun working environment with loads of career opportunities.
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
Simple Health Kitchen – General Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a GM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the Operations manager, to achieve the business goals set out by your Head of Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
Your role as Supervisor is to oversee the action - keeping the energy high, the service flowing and the guests happy. You’ll still be out on the front lines, serving customers and working the bar, but you’ll have one eye on the team too. By passing on your wisdom and experience, you’ll play a key role in keeping our service levels high. At the Sun, we take real pride in the premium quality of our products, and you’ll feel that same sense of pride when you see our customers having a brilliant time. You’ll feel it too when you help to train staff newcomers – and see them flourish under your guidance. Team spirit is vital, and it really is you and the team that set the mood of the pub. That’s why it’s important for us to have the right personalities behind the bar. So, while it would be great if you have previous experience of a similar role, we’re more interested in the character and personality you can bring to the pub.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Demi Chef in Hot Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be working in the hot section and preparing our authentic Italian dishes from scratch., • You will follow the recipes and directions from the kitchen management., • You will be working alongside the Chef de Partie to help with training of the new chefs, • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Demi Chef, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £17.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.21 / hour
About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be overseeing the hot section to prepare our authentic Italian dishes from scratch., • You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Chef de Partie in a big and busy section, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £17.96 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Central 17 Walthamstow London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!
We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: • Leading and managing the restaurant team, including waitstaff and kitchen staff, • Creating and overseeing staff schedules and rotas, • Ensuring exceptional service standards and enhancing the customer experience, • Handling customer inquiries and resolving any issues promptly and professionally, • Training and developing team members to ensure they have the skills and confidence needed to excel, • Overseeing the preparation and serving of food and drinks, • Maintaining a clean, tidy, and well-organised floor area, • Collaborating with kitchen staff to ensure smooth service and efficient operations, • Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: • Proven experience in a restaurant management role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week
A successful Kitchen Porter candidate will have various prerequisite skills and qualifications to perform their duties effectively, these include: Ability to communicate with the Kitchen Managers, Cooks and customers Thorough attention to detail, excellent time management and critical thinking skills In-depth knowledge of kitchen safety and health regulations Excellent stamina To work long hours Excellent stress management skills Flexibility to work evenings, weekends, and holidays as needed. Ability to work under pressure Teamwork skills to collaborate with colleagues Ability to follow all instructions given
We’re looking for a hardworking and reliable E-Commerce Assistant/Packer to join our team! We’re a growing retail company specialising in clothing, beauty products, toys, and more – and we’re looking for a dedicated new team member to help us deliver a seamless shopping experience to our customers. This is a home-based role, so you must have a clean and organised space at home where you can store and manage stock. Applicants must an active drivers license & own their own vehicle! Key Responsibilities: - Pack customer orders carefully and accurately - Drop off orders to local stores or postage/drop-off points - Manage and update our online sales platform. This includes replying to customer messages and uploading new stock. The working hours are from Monday to Friday, 9AM-5PM (40 Hours Weekly). We offer a pay rate starting at £12 per hour with the possibility of an increase, depending on your performance. Pay date on the 20TH of each month. Experience is not necessary but will be a bonus. All necessary equipment and training will be provided. We’re looking for someone local to Stratford so please don't apply if you’re not nearby.
LUTON OR SURROUND AREA BASED PREFERRED General Description: Driver responsible for delivering and installing the furniture and accessories on each allocated job to the high standard required with a view to achieving the best effect possible for the customer. Principal Tasks: • Loading the vehicles as directed. In addition to the stock, this includes ensuring that all necessary tools and equipment are taken. The vehicle and the items must be legal, safe and secure. You must complete a daily vehicle checklist., • Where driving, doing so with the care necessary to avoid not only any vehicle accidents but also any damage to the stock carried., • Delivering, installing and assembling furniture as required, taking care to avoid any damage to the stock or any property or any injury to any person. This includes connecting and testing appliances and electricals, hanging pictures, fixing items to walls and any other general installation or handyman work but does not include any tasks that require a qualified plumber, electrician or other such certified tradesman., • You will also be required to fit bulbs, plugging in electrical's, cleaning the properties on completion, removing labels stuck to items (but not disposing of them), cleaning any marks on stock, and any other such small touches required to improve the overall result of the installation,, • Removing all packaging and any old items as required., • Keeping an accurate and comprehensive record of everything that has been installed and, particularly, noting any faults or defects or any missing items on the delivery app (DispatchTrack), • Completing all the allocated tasks on the day or within the time allocated., • Debriefing each installation as required at the earliest practical opportunity. This involves providing full written notes on DispatchTrack, photographs and any other such material., • Routine maintenance of vehicles as required to ensure that they are kept roadworthy, reliable and efficient, reporting any defects that require professional repair to the logistics manager., • Safekeeping and maintenance of equipment, tools, spares, kit or other company property to ensure that it is kept safe and ready for use, reporting any significant shortcomings., • Disposal and recycling of all waste in accordance with environmental procedures., • Furniture assembly or other warehousing work when not required for installation work, or any other general administrative work within the competence of the employee., • Clean driving licence, • Pass eyesight check, • Clean CRB/DBS Check, • 1 year driving Luton or similar size Van, • Good command of English (written + spoken), • Flexibility to work overtime on occasions, • Vitality Health Care, • Pret Coffee Subscription, • Staff events (Cinema, bowling, restaurants etc), • £29K - £31kper year
Job Advertisement: PCO Driver – Neasden Group Ltd Neasden Group Ltd is looking for reliable and professional PCO Drivers to join our team. We welcome drivers with or without their own vehicle – for those without, we can provide a fully maintained vehicle including fuel and insurance. We prefer drivers based in: Hounslow, Feltham, Brentford, Isleworth, Heston, Hayes. Key Requirements: Valid PCO licence. Proven experience as a PCO driver. Experience driving manual vehicles, 8-seaters, and minibuses. Clean driving licence. Enhanced DBS Certificate Availability to work a minimum of six days per week. Excellent knowledge of road safety regulations. Punctual, responsible, and trustworthy. Responsibilities: Safely transport passengers to their destinations. Operate larger vehicles (such as 8-seaters and minibuses) confidently and safely. Maintain the vehicle in good condition (company car provided if required). Follow all traffic laws and PCO regulations. Provide a professional, polite, and customer-focused service. What We Offer: Option to use your own vehicle or company-provided vehicle (fuel and insurance can be negotiated) Opportunity to drive larger vehicles for varied journeys. Supportive management team and professional working environment. Competitive earning potential. Working Hours: 06:00 to 19:00 (with breaks in between), minimum six days per week. We look forward to welcoming you to our team at Neasden Group Ltd.
Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.
Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.
Assistant Reception Manager 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: • Ensuring the smooth and efficient running of the reception area at all times., • Supervising the team and ensuring the highest standard of customer service is upheld at all times., • To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: • Significant experience in a similar position is essential, • Experience of working in a luxury boutique hotel, restaurant or private member’s club., • Ability to demonstrate and instill exceptional customer service standards The working hours: • Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday., • The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in London Dock. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanor., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team! We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We’re also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What’s on offer: • Paying £12.21 per hour starting from 1st April, • Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We’ll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply., • Available for a September start Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Monday to Friday - MUST BE FULLY AVAILABLE TO WORK UNTIL 4:30 pm. 5 SHORT SHIFTS MONDAY TO FRIDAY Experience is not required, but will be taken into consideration. Due to a high demand of candidates, your application might get rejected if your profile is not suitable for the vacancy Position: Team Member Pay: £12.25 p/h Permanent Part-time. About Us: We are HOP! We exist to bring the intoxicating, colourful, high-energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food, then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra holiday day for your birthday, paid training and development and seasonal night out! About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your primary duties are centred on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests, as well as performing daily cleaning during and after service. From time to time, you will also be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns, including working weekends and bank holidays. Please be aware that we handle Pork meat in our restaurants. If you think this position is for you, please apply, and we will get back to you ASAP. Thank you!
Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: • Paying £12.21 per hour starting 1st April, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We’ll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. At Honest Greens, we are looking for a Restaurant Maintenance Technician with proven experience in maintenance and repair of professional kitchen equipment. You will be responsible for ensuring that our kitchen machinery (cold, heat, and ventilation systems) operates efficiently, supporting the daily pace of our restaurant in London. Your day-to-day will include… • Maintenance and repair of hospitality machinery: ovens, refrigeration units, fryers, etc., • Diagnosing and resolving technical issues quickly and effectively., • Inspection and servicing of industrial HVAC (heating, ventilation, air conditioning) systems., • Performing preventive and corrective maintenance on all restaurant installations., • Managing procurement of spare parts, tools, and machinery., • Controlling stock levels and ensuring timely orders of necessary equipment., • Carrying out repairs in electricity, plumbing, carpentry, and masonry when needed., • Coordinating with the Maintenance Department to ensure compliance with our maintenance program. Skills & Qualifications: • Proven experience as a hospitality/kitchen equipment mechanic or technician., • Solid knowledge of cold/heat systems, ventilation, and electrical systems., • Skills in general construction trades (masonry, plumbing, carpentry) a plus., • Strong organisational skills and problem-solving mindset., • Ability to work independently and as part of a team., • Fluent in English and Spanish will be value Benefits: 💸Attractive wage 🍍Free daily food in our restaurants 🥑50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team 💯Amazing work environment. 100% uniques! Do you want to join our REAL FOOD REVOLUTION?
We are looking for a passionate, enthusiastic and flexible person to join our team! The ideal candidate loves customer interaction, has experience in hospitality and is excited to join a growing independent bakery. There will be the opportunity to progress and develop your skills, and even join the management team. Weekend availability is required. We have four bakeries, and are hoping to open more in the future, so are looking for people who want to grow with us. If this sounds like you, please get in touch
Baker (CDP) We are looking for a Chef De Partie Baker to join our talented team. This role is based at our state of the art, exceptionally equipped pastry production kitchen, located near Battersea (SW8). RB Holdings is a hospitality group dedicated to providing world class quality of service, products and experience to customers and members. Established in 2012 by Robin Birley, the group consists of 5 Hertford Street Club, and Oswald's Club, private members clubs located in the heart of Mayfair. Our other businesses include Birley Bakery & our Chocolate Shop located in Chelsea Green, inspired by the classic concept of boulangerie patisserie. The benefits our Chef De Partie- Baker will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The Experience & Qualifications required : • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Previous experience in a similar position is essential The responsibilities are: • To ensure that all the products are baked and presented to excellent quality, • Ensuring quality and freshness of products., • Managing food and stock rotation Working hours: • Straight shifts, up to 48 hours a week, • 5am shift starts If you feel that you have the experience and skills to join our Team then apply by forwarding your up to date CV together with a covering letter to the link below.