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Product Manager: Employee Management & Data Location: Hybrid or Office (Leatherhead or Haywards Heath, with 1–2 days/week in office or travelling) Salary: £65,000–£80,000 Right to work in the UK required About Zest Zest is a modern, cloud-native employee benefits platform built to help organisations attract, retain, and engage their people. We offer the most configurable and intuitive benefits experience on the market - enabling employers to automate administration, reduce costs, and deliver exceptional employee experiences. Our platform is trusted by some of the UK’s most forward-thinking employers and has been recognised as the Best Benefits Technology Platform. We’re a lean, high-performing team with a passion for solving complex problems from first principles. We collaborate deeply across product, technology, sales, and operations to deliver solutions that truly delight our clients. The Opportunity We’re looking for a Senior Product Manager to lead our Employee Management and Data domain. This domain sits at the heart of our proposition - enabling seamless HRIS integrations, incredible people team experiences, powerful driven employee insights and AI driven support. This role will be ideal for someone who thrives in complexity, can abstract and deconstruct problems into reusable solutions, and is passionate about delivering elegant, data-driven AI products that scale. It will require the successful candidate to blend strategic vision with a practical and hands on approach to delivery. What You’ll Do • Own product discovery and delivery across Employee Management and Data., • Shape and prioritise a roadmap that includes:, • AI-powered insights and support tools for employers and employees, • Deep integrations with third-party platforms (via APIs and flat files), • Development of public APIs and employee data services, • Complex employee data needs across multiple geographies and sectors, • Collaborate with product designers, business/data analysts and development teams to deliver full-stack product solutions., • Inform and deliver the wider organisation's AI strategy., • Work closely with agile development teams to bring features to life., • Produce clear, concise product documentation for internal and external stakeholders., • Support sales teams with technical insight for complex opportunities., • Champion customer satisfaction and platform growth through exceptional product experiences., • Work closely to implement the platform across other countries across the Group, with European travel required from time to time. What You’ll Bring • Proven experience in a product management role within a technology-led organisation., • A strong growth mindset and the ability to synthesise complex problems into scalable, reusable solutions., • Experience working with data-focused product capabilities that leverage AI to provide demonstrable client value., • Exposure to LLM-based applications and how they interact with external systems., • Understanding of prompt engineering, context injection, and tool orchestration., • Experience working across end-user UIs, admin interfaces, and APIs., • A compelling storyteller who can inspire clients, prospects, and internal teams., • Familiarity with product management and analytics tools (e.g., Aha!, Mixpanel, Amplitude)., • A solid understanding of data structures and how they interface with front-end and back-end systems., • Experience in HR tech, insurtech, or AI sectors is beneficial but not required., • A track record of delivering impact at an organisational level — not just shipping features.

Strategic Client Manager Salary Range: £48,000 - £58,000 per annum Permanent, Full Time Location: Hybrid / Leatherhead, Surrey About us Zest is transforming the way employers engage with their people. Our market leading SaaS platform empowers businesses to deliver a world class employee proposition, allowing employees to tailor their benefits package, understand their total reward, access personalised content and communications and celebrate their colleagues’ achievements. Our platform supports hundreds of employers, including household names like Yahoo, Hargreaves Lansdown and Travis Perkins, create a workplace where employees feel valued, informed and deeply connected to their company’s success. We’re proud to boast an impressive NPS of over +72%, a testament to our commitment to outstanding client and end-user experiences. But what truly sets us apart is our culture. Here at Zest, we foster a work environment that’s as friendly as it is professional, as high-performing as it is supportive. We’re a team that thrives on empowerment, autonomy and the support each member needs to excel. In 2025, Zest joined forces with Epassi, one of Europe’s fastest-growing companies and a leading provider of employee benefit solutions across Finland, Sweden, the UK & Ireland, Italy, Germany, and the Netherlands. Epassi has been recognised by the Financial Times multiple times as one of the fastest-growing companies in Europe. This acquisition marks an exciting new chapter, combining Zest’s innovative technology with Epassi’s purpose-driven mission to boost everyday well-being. Together, we’re shaping the future of employee engagement and benefits across Europe. Our doors are open to those who bring a natural drive to excel in their discipline, who challenge the status quo, and who drive continuous improvement. We celebrate achievements, learn openly from failures, and set a high bar for ourselves and our peers. If you’re ready to contribute to a positive, dynamic team that helps each other grow, Zest might just be the place for you. About the job As a Strategic Client Manager, you will be responsible for owning and growing relationships across a portfolio of existing customers. With a key focus on benefit adoption, revenue retention and growth, you will work in partnership with HR Leaders and Benefit Teams to ensure the customers corporate and people strategy succeeds through efficient delivery of the Zest Platform. You will own the commercial partnership between vendor and customer, be proficient in managing complex renewal and expansion sales processes, liaise with internal teams to provide exceptional service delivery and as act as the voice of the customer internally to shape future product development. Areas of responsibility • Account management of all accounts to ensure retention and development of these, • Maintain regular contact with all clients, promoting new product advances to them to help them, • appreciate the value that Zest brings and probing to identify areas of dissatisfaction., • Organising QBR’s and annual meetings with each account attended by senior Zest executives., • Be the voice of the user and their user experience inside the business, providing input to the development of the product proposition and roadmap., • Use the knowledge gained of our clients’ business drivers and our technology capabilities to develop their needs further and inform development of product propositions that differentiate us., • Nurture accounts to develop further business in line with annually set revenue targets, • Drive product campaigns into these clients in conjunction with other members of the business., • Maintain awareness of and comply with all legal requirements and company policies, including those relating to information security and data protection Key competencies and skills required for this role • A passion for excellence, client satisfaction and putting the client first. Ability to develop, review and implement both client retention and additional business strategies. Ability to handle demands, targets, guidelines and high stress situations, • Superior negotiator with ability to handle objections, close cross and up-sells and execute. Able to be resilient, detailed and creative., • Excellent verbal and written skills. Able to speak confidently and with authority in public. Able to manage multiple stakeholders internally and externally., • Able to work with internal teams to highlight product issues or trends that negatively impact account health., • Advanced influencing skills. Able to reinforce clients’ buying decision so they appreciate the full value that Zest brings and in turn become strong advocates. Able to obtain willing agreement to case studies and references., • Drive, Energy and Determination: Winning mentality. Able to create a culture of over-performance. A self-starter, able to work under their own initiative and achieve their objectives. Highly effective at completing work on time. High levels of drive, energy, enthusiasm and integrity. Tenacity to achieve goals., • Values: Able to live and breathe the Zest Values; focussed on an excellent client experience. Experience / Skills Required • Ideally 5+ years’ experience of Flexible Benefits and Pensions/AE market., • Proven track record in successful Partnership and/or Account Management roles., • Able to engage with customers and markets in general and understand the commercial drivers., • Excellent interpersonal skills. Able to influence and communicate effectively with all levels, • Excellent problem-solving skills. Able to provide out-of-the-box solutions to difficult problems., • Strong commercial awareness and judgement as well as good understanding of technology., • Ability to remain calm and focused under pressure and to take responsibility to resolve issues., • Team player who improves any team part of. Works well with clients and colleagues., • Ability to prioritise and multi-task on simultaneous activities. Additional Information Competitive salary and on target bonus plan with a comprehensive range of flexible benefits Normal working hours 37.5 per week as per Ts&Cs Office based with hybrid working Office location: Kings Court, Kingston Road, Leatherhead, Surrey, KT22 7SL. Zest is an equal opportunities employer. If you don't meet every single requirement, please don't let that hold you back. Research indicates that some candidates hesitate to apply for roles unless they meet every criterion. We're committed to fostering an inclusive workforce, so if you're enthusiastic about this opportunity but your experience isn't an exact match, we encourage you to apply. No agencies please.

Lounge & Bar Supervisor Overview:.Be responsible for assisting the Bar & Lounge Manager and F&B Manager in overseeing all food and beverage operations in the Lounge and bar area.To provide the highest quality of guest service in the Lounge and Bar with the aim at all times to exceed customer expec

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. If you want to know about the requirements for this role, read on for all the relevant information. In return, our Autocentre Managers are offered exceptional earning potential, a ... #J-18808-Ljbffr

Worth Recruiting Property Industry Recruitment Job Title: SALES MANAGER Estate Agency Location: Morden, SM4 Salary: OTE £75,000 per annum (uncapped) Position: Permanent, Full-Time Reference: WR71621 An experienced Estate Agency Sales Manager is required to lead a high-performing estate agency team in the Morden area. Drive sales performance, develop staff, and uphold exceptional customer service stan Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Please click on the apply button to read the full job description

About the job. Read all the information about this opportunity carefully, then use the application button below to send your CV and application. Safety and Customer Service are at the heart of everything we do. In this role, you will directly impact the safe running of the strategic road network, minimising any adverse effects on our customers. Reporting directly to the Service Delivery Manager - On Road, you will lead a team of Traffic Officers providing guidance and directing the work of the team to ensure traffic operatio... JBLK1_UKTJ

A leading retail company in England seeks a Store Manager Designate to ensure store standards and deliver exceptional customer service. The ideal candidate will have over 2 years of retail management experience and will support neighboring stores as needed.

We have an excellent opportunity for an enthusiastic and customer service focused Client Manager to join their expert witness department at this leading provider of psychological services in Epsom, Surrey. Please note that you will be working from home due to Covid-19 restrictions, but you must be a

No two days are the same here at Savers and the ideal Savers Store Manager Designate (SMD) would ensure standards are maintained, audit processes are followed, and customer service and sales standards are the best on the high street. Location: Designate Role - willing to travel to a variety of store

Are you looking to join a great place to work? We are recruiting for a Store Manager to join the team!. No two days are the same here at Savers and the ideal Savers Store Manager would ensure standards are maintained, audit processes are followed, and customer service and sales standards are the bes

A retail company in Leatherhead is seeking a Store Manager to oversee store operations and lead a team to meet sales targets.The ideal candidate will possess over 2 years of retail management experience and demonstrate a passion for exceptional customer service.This full-time position offers a compe

A leading beauty company is seeking a Sales Consultant to drive customer engagement and exceed sales targets. The ideal candidate will have a proven track record in sales, exceptional artistry skills, and a deep passion for beauty.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re‑stocking shelves and cleaning up spillages.

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Supporting the Service Desk Manager you will provide an excellent 1st a

Full-time – flexible shift patterns across mornings, afternoons, evenings and weekends (to be discussed at interview).No two days are the same for a Store Manager at Savers.The ideal candidate will maintain high standards, audit processes, and deliver outstanding customer service and sales perform

Service Delivery & Customer Experience Manager. Service Delivery & Customer Experience Manager. Your job title in this role will be Customer Experience Framework Manager.

This is an office‑based role, where you will work closely with the technical manager and installation teams to move the project through the lifecycle, from customer order to installation. Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science rol

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Supporting the Service Desk Manager you will provide an excellent 1st a

A renowned retail department store in Kingston upon Thames is seeking a passionate Sales Manager to lead their Beauty team.This role involves overseeing a team to deliver exceptional customer service, collaborating cross-functionally to maximize sales.The ideal candidate has a strong background in r

You may have experience in the following: Membership Sales Executive, Customer Acquisition Manager, Membership Development Officer, Sales and Marketing Executive, Membership Engagement Coordinator, Customer Relationship Manager, Membership Services Executive, Sales Support Officer, Member Acquisitio

A leading fashion retail company in Worcester Park Estate seeks a Store Manager to support the management team in fostering a creative environment.Responsibilities include developing staff, managing customer service, and overseeing operational processes.The ideal candidate has management experience

A leading plumbing and heating products retailer in Epsom is seeking a results-driven Showroom Sales Manager. You will be responsible for managing the sales journey, building strong customer relationships, and maintaining a loyal customer base. The ideal candidate will possess excellent communicatio

The IT Service Experience Manager leads the daily operation of the IT Service Experience team, ensuring prompt attention to IT enquiries, a consistent, high-quality, customer‑centric IT support experience, and outstanding levels of first‑time fix across the Hyundai and Genesis UK population. Wit

The End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high‑quality, customer‑focused support services. The role oversees day‑to‑day Service Desk operations, Service Improvement, Identity & A

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and pe

Manage and develop relationships with key wholesale clients to achieve sales targets: Wholesale Customers such as Planet Organic. Wholesale Food Customer Accounts - Health + Organic Passion?!. A successful Senior Account Manager - Wholesale should have:.

Service Delivery & Customer Experience Manager. Service Delivery & Customer Experience Manager. Service Delivery & Customer Experience Manager.

A leading pub chain is seeking a General Manager in Molesey to lead the team and enhance customer experiences.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

A leading retail organization in Leatherhead is seeking a Store Manager to ensure high standards and excellent customer service. The ideal candidate will have over 2 years of retail management experience and thrive in a fast-paced environment.

The IT Service Experience Manager leads the daily operation of the IT Service Experience team, ensuring prompt attention to IT enquiries, a consistent, high-quality, customer‑centric IT support experience, and outstanding levels of first‑time fix across the Hyundai and Genesis UK population. Wit

The Practice Manager provides quality services to Doctors and patients ensuring daily operations are delivered efficiently and effectively. Practice Manager and customer service experience. How many years' experience do you have as a practice manager?.

As a Leisure Operations Manager you will be responsible for the day to day delivery of leisure services to a wide customer base. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing ena

We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. Catering Manager -