Customer manager jobs in DunstableCreate job alerts

Closing date: 25-12-2025 Customer Team Leader Location: 78-80 Wigmore Lane , Luton, LU2 8AB Pay: £13.99 per hour Contract: 15 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (6am opening), afternoons, late evenings (10.30pm closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Stream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Part-Time Retail Area Manager – £15 p/h.Bedford, Luton, Milton Keynes or Watford (Hybrid).Join Us at Madad UK: Make a Real Difference in People’s Lives as a Retail Area Manager!.Are you passionate about retail and customer service, and looking to make a positive impact? At Madad UK, we're not j

CMC are seeking an experienced Project Manager to lead a high-profile re-industrialisation project within the aerospace sector. This is a unique opportunity to drive the industrialisation of an existing complex product, including automating processes, relocating production, acquiring equipment, and overseeing the construction of a new facility. You will play a critical role in ensuring the project is delivered on time, within budget, and to aerospace-quality standards. Important information • Contract Length - 18 Months, • Full time on-site in Luton, • Inside IR35, • Flexible Rate depending on experience, • Start date of January 5th ideally, • Lead the end-to-end delivery of the re-industrialisation project, including planning, scheduling, and reporting., • Coordinate and manage internal engineering, manufacturing, and process teams, working with up to 15 individuals., • Manage external suppliers, including equipment procurement, commissioning, and construction contracts., • Oversee factory/facility move and ensure production continuity during transition., • Ensure all processes and outputs meet high-quality aerospace standards (AS9100/NADCAP)., • Develop and maintain project documentation, schedules, risk registers, and progress reports., • Manage project budgets, internal and external financials, and capital expenditures., • Prepare updates for the fortnightly Steering Committee and senior stakeholders., • Identify risks and drive solutions, making key decisions in collaboration with senior management. Essential Skills & Experience • Minimum 5 years’ experience in project management within industrialisation, re-industrialisation, or manufacturing transitions., • Proven experience in aerospace or high-complexity manufacturing environments., • Experience with equipment acquisition, commissioning, and automation projects., • Demonstrated ability to manage multi-disciplinary teams and multiple external suppliers., • Strong stakeholder management and reporting skills; confident dealing with senior leadership., • Experience managing budgets and capital expenditure., • Ability to work independently, make decisions, and navigate internal politics., • Strong communication, organisation, and problem-solving skills. Desirable Skills • Customer-facing experience with OEMs such as Airbus, Boeing, BAE, Lockheed, Leonardo., • Experience delivering greenfield or brownfield factory projects., • Exposure to automation, process improvement, or NPI (New Product Introduction) projects Why work with CMC? By partnering with CMC, you gain access to a global network of advanced engineering projects. From our worldwide offices, we support you throughout the project lifecycle with full scope-of-work transparency before you begin. Once your project is complete, we help secure your next engagement, ensuring continuity and support in your consulting career. If you have the relevant capabilities and are interested in pursuing this assignment, talk to our consultants today:

Quality Assurance Manager Sector: Aerospace and Defence A leading organisation is seeking an experienced Quality Assurance Manager to oversee and strengthen the daily operations of its quality function. This role is pivotal in ensuring that all products and processes consistently meet required standards and business objectives. This is a unique opportunity for a dedicated professional to lead the quality function and make a significant impact on the organisation’s commitment to quality standards. What you will be doing: • The successful candidate will take overall ownership of the company’s quality management system and related documentation, coordinating and allocating tasks across the quality team. They will ensure that delivered products and components conform to design requirements while supporting business compliance with external approvals and customer expectations., • Key responsibilities include supervising quality activities, guiding root cause analysis for product and process issues, and recommending corrective and preventive actions. The role also involves ensuring thorough quality audits are conducted, maintaining key quality metrics, and supporting the development and training of the team to enhance overall competencies. Your background: • British Citizen or ability to gain SC Clearance, • The ideal candidate will have a proven track record of applying professional knowledge to drive quality improvements, with extensive experience in quality engineering practices, first article inspections, and performance assessments. They will demonstrate strong analytical skills, excellent attention to detail, and the ability to prioritise in a dynamic environment. Excellent leadership, interpersonal, and communication skills are essential to manage the team and achieve quality objectives effectively., • Candidates should ideally hold a degree or equivalent combination of relevant education and work experience, enabling them to meet the expectations of the role and drive continued excellence in quality performance. HIT "APPLY NOW"

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £27,936 - £33,100 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Sales & Retention Manager – Leisure Trust - Luton - £27,975+ excellent benefits We are looking for a Sales & Retention Manager to drive membership sales and participation across several fitness, swimming and sports centres whilst enhancing the customer journey to retain customers. You would be working for a progressive Leisure Trust whose mission is to increase the health, fitness and activity levels of all the residents of Luton regardless of their background so there is great purpose behind this role with great career prospects too. Key responsibilities: • Plan and deliver in-reach and outreach activities to generate new leads for the centres, build partnerships with local corporates and community groups., • Lead a small team of sales consultants, ensuring they are trained to follow a clear sales process and can deliver on KPI’s set to hit weekly and monthly targets., • Manage the prospect and member database to ensure customers take advantage of all they have to offer., • Follow up renewals and act on customer feedback to maximise retention., • Work collaboratively with key stakeholders to contribute to the overall marketing strategy, the products and services they offer and ensure they offer a seamless customer experience at every touchpoint. The Ideal person. • An outgoing self-starter, able to work under one’s own initiative., • Proven track record in achieving sales targets., • Experience in developing and leading outreach activity, ideally within a health and fitness environment, possibly as a Senior Sales Consultant, Sales Manager, Assistant Manager or Club Manager., • Team leadership experience as a supervisor, trainer or manager, • A demonstrable passion for health and fitness and improving the health and wellness of the whole community, • Can reliably commute to Luton daily. Benefits • 25 days annual leave plus Bank Holidays, increasing to 3 days after 5-years' service., • Opportunity to buy extra holiday., • Contributory pension., • Year on year basic salary increase., • Ongoing investment into your professional development with additional qualifications and courses., • Free swimming and off-peak gym membership., • Discounted golf, sports hire and food and drink, • Cycle to work scheme., • Employee assistance programme.

Are you a proactive sales professional with a passion for building long-term customer relationships? At Weldit, we’re looking for a driven Sales Account Manager to join our team in Luton, focused on maintaining and growing our valued customer base. This is an exciting opportunity for someone who thrives in a client-facing role and enjoys the challenge of delivering tailored solutions while uncovering new opportunities for business growth. Responsibilities: Account Management • Act as the primary point of contact for a portfolio of existing clients, • Understand customer needs and provide bespoke product and service solutions, • Manage timelines, pricing, and follow-ups to ensure smooth delivery and repeat business Sales Growth • Identify new sales opportunities within existing accounts and through outreach, • Promote value-added products and services to increase order value, • Build strong client relationships through regular contact and project updates Collaboration & Reporting • Work closely with production to ensure specifications and deadlines are met, • Share customer insights with marketing and product teams, • Maintain accurate records in the CRM system and provide regular updates on pipeline and performance If you’re ready to bring your energy, commercial mindset, and customer focus to a company where your work will make a difference — we’d love to hear from you. Hours: 8.30am-5pm Mon-Fri Salary: £35,000 per annum Requirements: • Proven experience in sales or account management (B2B preferred), • Strong communication and relationship-building skills, • Results-driven approach and a track record of hitting sales targets Desirable: • Background in architectural ironmongery, building products, or the print industry, • Familiarity with project-based sales and client lifecycle management, • Experience using CRM systems and quoting software Company Description Weldit are one of the UKs leading finger & kick plate manufacturers. We pride ourselves on our ability to respond to our customers demands and deadlines, whilst maintaining an outstanding level of quality and service. Founded as an engine welding business in the 1950s, the business has diversified and is now based in a 20,000 sq ft factory in Luton that is equipped with the latest technology. Weldit is part of the Lords Group of companies, offering Plc backing with the feel of an independent business. Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

We currently have a brilliant opportunity for an experienced, successful, energetic and entrepreneurial Business Development Manager to join our fast-growing team at The Delivery Group. Overview of the role: We are seeking a dedicated and proactive Business Development Manager to join our successful and fast-growing new business team. This position, reporting to the National Sales Manager, will be instrumental in shaping the company’s growth strategies. Your role is to profitably grow our diverse services by seeking out and maximizing new opportunities through lead generation and face-to-face prospect meetings. This is a field based role. Applicants should be based within commutable distance of our Luton Depot, LU4 9DT. Who we are: The Delivery Group is one of the UK’s largest distribution businesses specialising in domestic and international e-commerce delivery solutions. The Group has a vast array of services to offer its customers and is a sales-led business with a “one stop” shop philosophy. Our customers range from fast-growing SME e-commerce businesses to large blue-chip organisations. Our operations are best in class and our dedicated account management and customer service teams set us apart from the rest. What you’ll do: • Source, negotiate and convert new business contracts with SME’s requiring domestic and/or international e-commerce delivery solutions., • Identify and convert cross selling opportunities covering the vast array of Group services including domestic and international mail, pallet movements and Medical distribution services., • Working with our telesales team to identify new business opportunities, industry verticals and prospect pipelines., • You will attend a minimum of 9 face to face new business meetings per week to achieve target., • Self-generating sales leads to achieve the weekly call target in addition to being provided appointments generated by the very successful internal telesales team., • Producing regular sales reports and pipeline activity reports via Salesforce., • Strategically identifying new sectors/opportunities to sell into., • Assisting with other sales related tasks and projects within the business as required., • Acquire a thorough understanding of client needs and requirements, creating action plans and achievable timescales to manage expectations and delivery. Who we’re looking for: We are looking for a hungry, tenacious, accomplished and entrepreneurial Business Development Manager to join our successful and fast-growing team. The right candidate will be able to demonstrate previous success in hitting their annual targets and delivering distribution solutions for e-commerce clients. You will demonstrate and possess the following: • To be commercially minded with excellent business acumen with the ability to seek solutions., • A confident and enthusiastic personality, with an ambitious and forward-thinking attitude., • An excellent understanding of the English language, both written and verbal., • To be a quick learner, who is inquisitive and willing to proactively get stuck in., • Meticulous, precise attention to detail, with a desire to get things right the first time., • Demonstrate confidence with numbers and excellent pipeline management., • Confident and proficient in the use of MS Office and using mobile technology in the field., • Excellent interpersonal, negotiation and networking skills., • Good time management skills with the ability to prioritise tasks., • To be process driven and able to manage projects as required., • The ability to be a team player and fit in with the company culture., • A clean (maximum of 3 points) full UK driving licence. What we can offer you: • A successful career in a fast growing, customer centric and entrepreneurial business, • A competitive salary and generous uncapped commission scheme delivering a six figure OTE., • Car allowance., • Company contribution pension scheme., • Life Assurance., • Full business-related expenses paid., • Excellent internal training support to meet role requirements.

As a Product Manager, you’ll lead a specialist range of medical devices and consumables used in aseptic compounding, oncology, infusion and cleanroom hospital departments for this well-established company. • As the product manager, you’ll drive strategy, development and lifecycle management across a portfolio of medical devices and consumables, working closely with pharmacists, clinicians and internal teams to support new product development, launches and ongoing product performance., • You’ll act as the voice of the customer, gathering insights from clinicians and pharmacy teams to guide product improvements and ensure our medical devices and consumables meet real-world needs., • You’ll identify market opportunities and competitor activity within aseptic compounding, oncology and cleanroom settings, ensuring the product manager function drives continual growth and differentiation., • Based at the Bedfordshire Head Office, you’ll spend around two days per week in the field, engaging with hospital Aseptic Pharmacy, Infection Control and Oncology departments., • The organisation offers a supportive and collaborative working culture with a strong focus on staff development and wellbeing. COMPANY • A well-established specialist manufacturer and distributor of high-quality medical and cleanroom consumables supporting hospital pharmacy, aseptic compounding, oncology, infusion and cleanroom environments, with a strong reputation for customer care and technical support. REQUIREMENTS • Proven experience in medical devices product management; capable across the full lifecycle, including commercial launch and product roadmap development., • Skilled in market research, competitor analysis, business case creation and KPI/ROI evaluation, using a data-led approach to inform strategic decisions., • Confident engaging directly with clinicians and internal teams, with experience driving adoption through cross-functional collaboration and understanding NHS and healthcare customer needs., • Strong project management, communication and stakeholder skills; proactive, innovative, collaborative, adaptable, customer-focused and organised. PACKAGE • Salary guide: £45,000 plus modest bonus, car and benefits: pension, health plan, 25 + 8 days holiday, and more.

About Helapet Ltd: Helapet stands as a leading UK manufacturer and distributor of medical and cleanroom consumables. Our range of sterile and non-sterile products are used to support healthcare provision and aseptic production within hospitals, pharmaceutical manufacturing, laboratories, and veterinary practice. We are the part of Clinimed Holdings Limited, a group of companies established in 1982 through the acquisition and formation of various entities within the group. Job Summary: We are looking for a driven Product Manager to lead the strategy, development, and lifecycle management of a specialist product portfolio, including Aseptic Compounding, Oncology, Enteral Feeding, and In-Line Disc Filters. You will act as the voice of the customer, turning clinical needs and market insights into product solutions and marketing strategies that support growth and meet regulatory standards. The role involves close collaboration with healthcare professionals, distributors, and internal teams such as Sales, NPD, and Leadership. Based at Helapet’s Head Office in Houghton Regis, the role requires regular field visits (approx. two days per week) to engage with customers and key stakeholders. Benefits: • Company Car/Car Allowance, • Contributory Pension Scheme (5% employer contribution, increasing to 10% with length of service), • Medical Cash Back Plan (Simply Health), • Life Assurance (4 x Annual Gross), • Annual Performance Bonus, • Annual Pay Review, • Cycle to Work Scheme, • Employee Referral Scheme, • Discounts on Selected Products and Services, • Employee Assistance Programme – Health, • 25 annual holiday days, plus 8 bank holidays and one company day, • Additional Holiday purchase scheme (purchase up to an additional 3-days per holiday year) Job Responsibilities: Product Strategy & Management • Lead and execute product strategies aligned with company goals., • Manage the full product lifecycle from concept to launch and post-market support., • Use data, market insights, and customer feedback to shape product plans and KPIs., • Develop and deliver promotional campaigns across the full marketing mix., • Plan and manage product launches and UK exhibitions., • Build strong relationships with Key Opinion Leaders (KOLs) and customers., • Generate new product ideas through collaboration and industry engagement., • Lead or support New Product Development (NPD) through the stage-gate process., • Promote innovation and process improvements using data-driven insights. Personal Specifications: Essential: • Degree-level education in Life Sciences or Healthcare, • Proven experience in Marketing of Medical Devices., • Strong background in Product Management, including full lifecycle involvement from concept through to commercial launch., • Demonstrated success in building and maintaining product roadmaps aligned with strategic objectives., • Track record of successful product launches and consistent high performance., • Experience conducting market research, competitor analysis, and developing business cases for new medical devices., • Regular engagement with clinical teams, internal sales teams, and end users to inform product direction., • Direct customer interaction, including one-on-one meetings with clinicians, to gather insights and feedback., • Experience collaborating with Key Opinion Leaders (KOLs) and healthcare professionals to shape product strategy and execution Desirable: • Professional qualification from the Chartered Institute of Marketing., • Specific experience in Aseptic Compounding or Oncology is highly beneficial., • Experience working closely with KOLs in the Aseptic or Oncology space., • Proven success in managing medical device products from initial concept through to market launch.

TITLE: Retail Operations DEPARTMENT: Commercial Retail REPORTS TO: Senior Commercial Operations Manager WORK PATTERN: Mon-Fri, on average two early 6am starts, two standard days & one flexible working day ABOUT THE ROLE: This role is ideal for someone who thrives in fast-paced, dynamic environments, loves problem solving and enjoys helping others perform at their best. You will be monitoring the operation run by our concessionaires’, playing a vital part in the daily rhythm of the terminal, influencing performance and ensuring compliance for a safe, frictionless, and successful operation. If you are seeking an exciting, people-focused role with real growth potential, this is your chance to join an airport team where no two days are the same. If you are energised by bustling environments and thrive at the heart of the action, love working with various brands, stakeholders, motivating teams on the floor, and seeing your efforts come to life in real time, this could be the perfect next step in your career. JOB PURPOSE SUMMARY: Working alongside Senior Commercial Operations Manager, as one of two Retail Operations Managers, you will oversee the day-to-day operation of LLA’s 130,000 ft2 retail estate making a significant contribution to the delivery of customer experience, revenue, safety and sustainability objectives. Based between the terminal building and the head office, you will be immersed in the airport buzz, building strong relationships with our retailers, ensuring maintenance of high standards, supporting service delivery, driving sales, and keeping the supply chain flowing smoothly and have the opportunity to support other airport functions. Every day is different, and the impact of your collaboration with our concessionaires will be felt the moment passengers step into the terminal. Retail Operations Managers are responsible for all commercial activity within the terminal building, including duty free, airport lounges, retail, food & beverage, and services (passenger services, vending, foreign exchange), to deliver a large part of airport’s non-aeronautical revenue. Currently there are +50 companies operating +75 units, including well-known national, international and independent brands. The accounts and responsibilities are split evenly between the two managers. Success relies on strong relationships, trust, and the ability to influence rather than direct day-to-day teams. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: A proven operational and commercial track record is a pre-requisite, candidates must also have outstanding organisational skills, with a solutions-focused mindset. Attention to detail and collaborative working are a key part of this role. Strong communication skills at all levels within the business are a must, along with an appreciation of portfolio or cluster multi-brand management, to optimise performance, driving business partner performance, customer participation and ultimately, strong sales and income results. The ideal candidate will have account management or food & beverage, hospitality, and/or retail experience in a high-volume airport, transport hub, motorway services, retail park, shopping centre or cluster. A multi-brand experience is welcomed. Retail Operations Managers are responsible for: Driving Sales & Commercial Results • Influence concessionaires to maximise sales through strong standards, product availability, and service., • Review performance and data insights to identify risks, opportunities, and category trends, guiding partners toward improvements., • Steer retailers to enhance conversion, spend, promotional and marketing execution, and adherence to commercial commitments. Operational Standards & Retail Delivery • Ensure partners maintain high visual, cleanliness, and operational standards across all units., • Support and guide retailers in resolving operational issues quickly, including disruption management during irregular operations., • Influence readiness for peaks, trading periods, operational changes, and space/layout adjustments that improve performance. Building Relationships with Retailers & Stakeholders • Build strong, trust-based relationships to positively influence store teams and area managers., • Act as the visible, approachable commercial contact within the terminal., • Drive action through walk-throughs, agreed priorities, and consistent follow-up, fostering open communication and shared goals. Service & Guest Experience • Shape service behaviours by coaching and influencing partners to deliver friendly, efficient interactions., • Highlight guest experience gaps using insight and observation, and work with retailers to resolve them promptly., • Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task whether guest facing or behind the scenes contributes to supporting the company’s overall LLA Way Strategy and service standards., • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community. Supply Chain & Logistics Support • Monitor stock flow and delivery performance, influencing partners and logistics teams to improve reliability and reduce inefficiencies., • Escalate supply chain issues early when they impact availability, sales, or service standards., • Encourage process improvements across the supply chain, including waste reduction and sustainability-aligned practices. Compliance & Safety • Guide retailers to meet Health & Safety, Food Safety, Fire Safety, Licensing, security, and operational requirements., • Identify compliance or commercial adherence risks early and escalate where necessary., • Influence consistent standards in cleanliness, equipment safety, waste management, temperature control, and BOH practices. Continuous Improvement • Encourage operational improvements across standards, service, sales, sustainability, and supply chain., • Support KPI reviews, insight reporting, and revenue assurance activities with partners., • Contribute to projects, category opportunities, marketing campaigns, events, and initiatives that enhance retail performance. KNOWLEDGE, SKILLS & EXPERIENCE: • Strong, structured approach to delivering plans and achieving targets., • Background in account management or retail/F&B/hospitality operations (Deputy Manager level+)., • Experience in high-volume environments such as airports, transport hubs, or retail destinations., • Solid understanding of retail operations, standards, and customer service., • Proven ability to build strong working relationships with store teams and managers., • Skilled at influencing outcomes without direct authority., • Good commercial awareness and understanding of key sales drivers., • Strong communication and interpersonal skills., • Comfortable operating in fast-paced, multi-priority environments., • Proficient in Microsoft Office., • Desirable: airport or travel retail experience, F&B exposure, concession/franchise partner management, and multi-site or multi-brand experience

The Role • Permanent We're looking for a dynamic Business Development Manager, known internally as Regional Account Manager to join our team, driving share of wallet and drive new business. This is a varied role with plenty of room to make it your own. As well as delivering an exceptional standard of service to customers, you'll be responsible for driving new business growth. We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers. Our Regional Account Managers are responsible for building customer relationships within their patch as well as increasing customer spend, not forgetting identifying those new customers that will help us grow and develop! This is a great opportunity to take ownership of your sales pipeline and work with manufactures, suppliers and internal product specialist to improve your customers businesses by reducing costs and improving production efficiency. What could be more rewarding than knowing you are helping to improve UK manufacturing? Key Responsibilities Our Regional Account Managers work with some of the biggest names in the manufacturing sector to ensure they have the parts, spares, PPE and tools t...

Marketing Manager - B2B/B2C Manufacturing. With a strong reputation for quality and customer service, they're now investing in marketing to support ambitious growth plans. Monitor performance metrics and ROI across all marketing activities.

AR Administrator will report directly to the AR Manager and will be responsible for delivering the Accounts Receivable processes. Execute the full Accounts Receivable (AR) process including : Managing customer master data. Allocate cash remittances and apply payments to the appropriate customer acco

Area Sales Manager Make sure to apply with all the requested information, as laid out in the job overview below. Location: Bedfordshire (Field-Based) Salary: £40,000 - £45,000 Are you an experienced technical sales professional with a strong background in castings? Our client, a well-established engineering manufacturer in Bedfordshire, is seeking an Area Sales Manager to drive growth across an xrnqpay established customer base while developing new business opportunities in key industrial markets. T... JBLK1_UKTJ

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll identify and regularly report any areas negatively impacting the premium guest experience to the UK Director of Customer Experience.

Regional Manager dedicated to you for ongoing support. As a business owner you will be responsible for recruiting your team according to your business needs and manage it while respecting the local employment law. You look after customer service, production, quality, raw materials orders, management

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Work closely with marketing and operations to deliver excellent service and exceptional account management/customer service. Build

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Highly organised, proactive and comfortable managing a varied customer portfolio. Manage and grow an existing portfolio of on and

Travel to customer sites across the UK. Deliver hands-on training to mechanics, workshop managers, office staff, and drivers. Ensure the customer is fully operational before leaving site.

As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Due to a recent service expansion, we're looking for two new Customer Delivery Manager's to join our Delivery Leadership team. Youll be part of a team of Service Delivery Manager

Senior Customer Development Manager (QSR).

What’s in it for you? · Salary: Up to £30k · Hours: Monday – Friday 9am-5pm - WFH on Monday and Friday · 26 days holiday increasing to 29 · Bonus scheme, tax free! · Excellent training and continual support · A beautiful office enviro

As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of acco

Customer Experience Manager (CEM) is responsible for carrying out all key inspections with the customers from Pre Completion Visits / New Home Demonstrations through to the end of the 2 year warranty. The CEM acts as the customers key point of contact in the Customer Journey. Being the voice of the

One of my prestige commercial clients is looking for Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business. It would particularly sui

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Customer Experience Manager for their rapidly expanding business.

We’re looking for a Customer Success Manager to join our growing team. Experience in Customer Success, Account Management, or Client Services. Experience working with customers within the financial services sector.

Customer Success Manager – AI MarTech (Retail / Ecommerce). Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers. Act consultatively, helping customers embed AI into content, SEO and merchandising workflows.

Proven experience as a Customer Service Manager in FMCG. Ensure service issues are investigated, escalated appropriately, and communicated clearly with both customers and account managers. We are looking for an experienced, proactive, organised and hands-on Customer Service Manager with proven team

The Profs is an award-winning EdTech company specialising in higher-education tutoring and admissions consulting for clients around the world.We support tens of thousands of students and work with thousands of expert tutors globally.Young Entrepreneur of the Year.Innovation Grant from the Department

Customer Success Manager (EMEA) – Cybersecurity SaaS. Make sure every customer can explain how the platform is reducing their risk and helping them hit objectives. Help customers operationalise attack surface management in their existing processes.

Strong customer feedback (NPS/CSAT) - Support. With 900+ customers and big growth targets ahead, they’re expanding their onboarding function — and you’ll be the. You’ll run structured onboarding programmes, deliver live training sessions, troubleshoot CRM/data scenarios and help customers re

London-based team and lead our customer service operations globally. Lead and inspire the customer service team to deliver best-in-class support across all channels (email, chat, phone, social). Develop and implement service strategies that elevate the customer journey and build long-term loyalty.

Proven Account Management skills required in order to create, maintain and enhance customer relationships.

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Life on the teamAs a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on

Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences. Job Description Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Cust

A leading retail brand in Greater London is seeking a passionate Software Engineering Manager to lead a high-performing team that develops scalable solutions.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

Meeting the needs of the Children and Young People in line with Ofsted regulationsPlanning team rotas to supporting the Deputy and home manager in various meetings and appointmentsAssisting the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purp

We sell the world’s best chicken.We’ve done it for a long old time — since 1939, when the idea of.Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.We come to work to be ourselves, and

We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area m

Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service.Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes pr

Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. Promote ABM adoption internally—acting as

Team Leader (Barista Maestro) - Alderley Edge - 25 hours per week - Permanent.At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bold