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About IMS Group:At IMS Group, we are a leader in fire safety solutions, providing industry-certified fire door and fire-stopping services across the UK. With an unwavering commitment to compliance, quality, and sustainability, we work in close partnership with residential property managers, deliv...

The Company: A fantastic opportunity has arisen for a Sales Executive to work for a market leader in the supply of concrete. This is an internationally renowned business with a firm commitment to sustainable development that has worked on some of the most prestigious construction projects in the ...

Principal People are working with a well-renowned healthcare organisation who are looking for a Operations and Relation Manager to support multiple sites over the next 6 months in one of their East London regions and this role is to facilitate the integration and engagement of existing and prospe...

As a Customer Success Manager, you are a critical part of our customers’ adoption of security integrations. Monitor key performance metrics like customer satisfaction, renewal rate, product upsell/cross-sell identification, reference-ability, renewal likelihood, adoption, consumption, and custome...

Customer Liaison Manager – Complaints New Build Housing Competitive day rate Nottingham (with travel across Nottingham, Derby, Chesterfield (Off M1) 3–6 Month Contract - Immediate Start We’re working with a respected housebuilder in the East Midlands who are looking for a confident and experie

Are you a CRM pro with a knack for storytelling, automation, and turning clicks into loyal customers?. Build smart, data-driven workflows that guide customers from first enquiry to long-term retention. CRM or Email Marketing Manager.

Lead clients product onboarding experience, adoption, and expansion across a range of relationships Be the customers’ guide through the entire post-sales journey, and advocate in influencing product roadmap and improvements Develop a strong partnership with and become a trusted advisor to custome...

This market leading and well-established health-tech business are looking to grow their Customer Success team with another, commercially skilled Customer Success Manager. Managing your book of clients, you will be the voice of your customers, ensuring they are seeing absolute value from the platf...

You will be expected to: Organise Home Demonstrations with customers after legal completion To ensure all defects are logged and managed in a timely manner Liaise with the Construction, Technical, Commercial and Sales departments to ensure Customer Care issues are handled efficiently Ensure that ...

Customer Marketing Collateral: Create Marketing tools, such as customer presentations for new product launches & marketing initiatives that are ready to use and customer specific for the sales team. Support both the marketing team and front line sales manager with the tactical and strategic pilla...

Key Responsibilities: Lead First Line responsibility for Consumer duty and ensure compliance across the business: Ensure compliance with the Consumer Duty outcomes and FCA cross cutting rules Production of monthly Customer Outcome monitoring Customer Committee: Ensure all papers are submitted to ...

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve proc...

Along with an incredible NPD function, you’ll be able to provide bespoke products for your customers, ensuring a high level of satisfaction at all times.

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. As a Customer Success Manager, you will contribute to growing the book of business by effectively utilizing resources and tools as well as supporting internal teams. Forecast, execute a...

The Customer Services Manager will manage and support the outsourced contact centre to ensure high levels of quality, productivity, efficiency and knowledge to improve the customer service proposition and ensuring the telephone order line drives sales and profitability for both Bonmarche and Peac...

Customer Development Manager - Wholesale. You’ll be responsible for building positive and collaborative relationships with the customer, and representing your customers’ requirements to the business;. Ability to engage your customers and collaborate with internal experts to identify areas of opp

This role will also manage the Customer Services Team, including defining the responsibilities and supervising the actions of the customer services team to ensure that the team successfully delivers a world-class customer experience. Customer service manager will act as the key point of escalatio...

A rapidly-growing personal lines insurance business based in Essex is seeking a Customer Outcomes Manager. This is an exciting time to join the business as you will support the firm's growth while participating in the establishment of a best-in-class customer outcomes team. Working with the busin...

Able to deal with difficult customers, clients and situations calmly and professionally. Experience of customer contact through all communication media. To carry out inspection works for the Customer Services team to ensure quality of all Homes prior and post completion and to identify any necess...

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. An experience and/or excellent understanding of Customer Success and/or Account/Relationship Management ideally with historical records of retention and growth of customer base (mandato...

Customer Development Manager - 12 Month Contract. They are expanding their On Trade sales team with the recruitment of a Customer Development Manager on an initial 12 month contract. Professional management of a portfolio of customer accounts to meet and exceed budgeted volume and value sales.

Report on program effectiveness, customer feedback, and dealership performance metrics. Customer Relationship Management: Strong ability to build long-term partnerships with OEMs, dealerships and Bodyshop's.

This market leading and well-established health-tech business are looking to grow their Customer Success team with another, commercially skilled Customer Success Manager. A commercially adept client manager who is not afraid to drive client centric account growth. ABR Talent are a specialist recr...

What Does a Customer Success Manager Do At Busuu. Drive customer references, case studies and referrals. At least 1+ years experience in Customer Success/ Client Relationship/ Account Management within a technology business and SaaS environment.

As a Customer Success Manager, you are a critical part of our customers’ adoption of security integrations. Monitor key performance metrics like customer satisfaction, renewal rate, product upsell/cross-sell identification, reference-ability, renewal likelihood, adoption, consumption, and custome...

Customer Liaison Manager – Complaints New Build Housing. Customer Liaison Manager – Complaints. Customer Liaison Manager (Complaints).

As a Customer Success Manager, you will:. Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. Collect and share customer feedback to align with product, sales, and marketing strategies.

Are you a commercially minded account manager or customer success specialist looking to develop your career with a well-established and respected business?. You’ll be managing a portfolio of B2B customers — mainly manufacturers and suppliers. Feeding customer insights back into the business to s

Own the end-to-end success for a large number of PetsApp's customers, responsible for revenue retention, growth, and customer happiness metrics. Crucial role in a hyper growth startup, with clear potential to move up and own a key part of Customer Success.

As this is a managerial position, the post holder will be required to uphold the personal appearance and dress code standards expected of a c2c manager on a 24/7 basis. Interact with and manipulate the current, and any future successor business systems and technology to deliver customer informati...

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve proc...

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager. This is a high-profile, newly-created position within the organisation that will see you lead on, and champion, first line responsibility for ensuring good customer outcomes. Producti...

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. The Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management and partnership with in...

A rapidly-growing personal lines insurance business based in Essex is seeking a Customer Outcomes Manager. Working with the business to define their approach to vulnerable customers. This is an exciting time to join the business as you will support the firm's growth while participating in the est...

This is an ideal fit for someone who can maximise return on investment & constantly strive to grow sales through customer development. Along with an incredible NPD function, you’ll be able to provide bespoke products for your customers, ensuring.

Are you a CRM pro with a knack for storytelling, automation, and turning clicks into loyal customers?. Build smart, data-driven workflows that guide customers from first enquiry to long-term retention. CRM or Email Marketing Manager.

Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role.

Customer Marketing Collateral: Create Marketing tools, such as customer presentations for new product launches & marketing initiatives that are ready to use and customer specific for the sales team. The Customer Marketing Manager is responsible for developing and executing strategies that. Suppor...

Our Customer Success Managers play a crucial role in helping our customers achieve their key aims and priorities using the Force24 platform. This role is all about helping customers succeed. A passion for helping people is essential, as you’ll be instrumental in ensuring customers not only stay w...

Customer Development Manager - Wholesale. You’ll be responsible for building positive and collaborative relationships with the customer, and representing your customers’ requirements to the business;. Ability to engage your customers and collaborate with internal experts to identify areas of opp

Responsible for Customer Satisfaction - support the overall customer experience and support global value proposition. Customer Relationship – map and navigate the network of contacts within the customer, to ensure we deal with the right people at the right time to deliver short and long-term succ...

About you We are looking for a Customer Journey Manager with: Knowledge of NHQB , NHBC & HBF Strong communication skills, both written and verbal, with ability to interact with customers and senior management The ability to make decisions for the wellbeing of the customer whilst protecting the bu...

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. An ideal candidate should have knowledge and/or experience in Customer Success of the IOT/Telematics; SaaS experience is a must with a clear understanding of what drives customer retent...

Working in the Customer Strategy, Insights & Propositions team, you’ll be responsible for the development, and coordination of customer experience insights to help understand performance and inform executive decision making in support of our customer strategy. You’ll be an experienced Customer I

Your role The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture....

The Customer Success Manager is an individual contributor role within our Global Customer Success organization. An ideal candidate should have knowledge and/or experience in Customer Success of the IOT/Telematics; SaaS experience is a must with a clear understanding of what drives customer retent...

GDS is a rapidly growing part of ClearCourse (26% growth year on year) who are looking for a Junior Customer Success Manager that will be working alongside a skilled team, made up of a BDM and another Customer Success Manager, you will also have access to the rest of the GDS team that all work on...

As a Customer Success Manager, you will:. Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One.