Customer manager jobs in TrowbridgeCreate job alerts

Commercial Marketing Manager \n\n • Melksham, Wiltshire\n, • £45,000 - £55,000 (negotiable)\n\n Our client is a successful and growing consumer products business supplying retailers across the UK, USA and international markets. They are seeking a commercially focused Commercial Marketing Manager to drive profitable growth across ecommerce, digital sales and commercial marketing activity. This is a hands-on leadership role for someone who understands how marketing drives sales. Working closely with Sales, Product, Design and Ecommerce teams, you will be responsible for customer acquisition, lead conversion, ecommerce performance and commercially focused marketing initiatives. \n Key Responsibilities \n\n • Drive profitable growth across B2B ecommerce, marketplaces and digital sales channels.\n, • Own lead generation, qualification and conversion activity across websites, campaigns and trade events.\n, • Develop strategies to acquire new customers, reactivate dormant accounts and grow existing customer spend.\n, • Manage CRM, email marketing and customer communications to improve engagement and revenue.\n, • Oversee the performance of ecommerce and marketplace platforms, including Faire UK and Faire US.\n, • Plan and deliver product launches, campaigns and promotional activity across digital channels.\n, • Produce sales materials, brochures and launch collateral to support commercial objectives.\n, • Support trade shows and exhibitions, ensuring effective lead follow-up and ROI measurement.\n, • Lead and develop a Sales Assistant and Content Creator.\n, • Use data, AI and automation tools to improve performance, efficiency and decision making.\n\n About You \n You are a commercially minded sales and marketing professional who is motivated by growth, customer acquisition and measurable results. You understand how marketing supports sales performance and enjoy using data and insight to drive business success. \n Essential Skills & Experience \n\n • Demonstrable success delivering sales growth and commercial results.\n, • Experience of ecommerce, marketplaces, CRM and digital sales channels.\n, • Strong understanding of customer acquisition, lead generation and retention.\n, • Previous team management experience.\n, • Excellent commercial awareness and ability to analyse performance data.\n, • Strong organisational and project management skills.\n, • Experience working cross-functionally with Sales, Product, Ecommerce and Marketing teams.\n, • Confident using CRM, ecommerce and AI-enabled tools.\n\n Desirable \n\n • Experience within consumer products, giftware, publishing, lifestyle or retail.\n, • A background combining sales and marketing responsibilities.\n, • Experience with platforms such as Faire, Amazon or Shopify.\n, • Experience supporting trade shows or field sales teams.\n\n What's on Offer? \n\n • Salary of £45,000 - £55,000 (negotiable)\n, • Opportunity to lead a commercially significant area of the business.\n, • Varied role spanning sales growth, ecommerce and marketing.\n, • People management responsibility and long-term career development.\n, • Opportunity to influence business growth through data, technology and AI.\n\n If you're a commercially driven Commercial Marketing Manager looking for an opportunity to combine sales, ecommerce and marketing within a growing consumer products business, we'd love to hear from you. Apply online today or contact Jo Aldred at Reed Marketing & Creative for more information. \n

Are you an experienced marketer with a passion for brand growth and commercial success? This Partner Brand Marketing Lead opportunity offers the chance to take ownership of a portfolio of well-established partner brands across international markets. Working within a collaborative commercial and marketing team, you'll create strategies, manage investments, lead product launches and deliver campaigns that drive both brand performance and revenue growth. \n What you’ll be doing \n As Partner Brand Marketing Lead, the successful candidate will develop and execute brand strategies that support commercial objectives across multiple export markets. Using customer, consumer, category and competitor insights, they will shape brand positioning, influence product development and identify growth opportunities. The role involves managing brand budgets, evaluating return on investment and ensuring marketing activity delivers measurable business results. Working closely with sales, technical and marketing teams, this individual will create effective go-to-market plans and maximise commercial opportunities across key markets. Acting as the primary contact for external brand partners, the Partner Brand Marketing Lead will build strong relationships and ensure campaigns, launches and communications align with agreed objectives. The role will also lead new product launches from concept through to post-launch review and drive integrated marketing activity across digital, trade and point-of-sale channels. Performance analysis will be a key focus, with responsibility for tracking KPIs, evaluating campaign effectiveness and using data-driven insights to optimise future investment decisions. This position offers the opportunity to make a direct impact on both brand performance and commercial growth. \n What experience you’ll need to apply \n\n • Experience working as a Partner Brand Marketing Lead, Brand Manager, Trade Marketing Manager, Category Marketing Manager or similar.\n, • A minimum of five years' experience in brand, category or trade marketing roles.\n, • Experience developing and delivering brand plans, campaigns and new product launches.\n, • Essential experience within the food industry.\n, • Strong commercial awareness and budget management experience.\n, • Experience managing relationships with external partners or suppliers.\n, • Ability to analyse performance data and turn insights into actionable plans.\n, • Excellent stakeholder management and communication skills.\n, • Degree in Marketing or a related discipline, or equivalent experience.\n, • Experience working within export markets would be advantageous.\n, • Dairy sector experience would be beneficial but is not essential.\n\n What you’ll get in return for your experience \n In return, the successful Partner Brand Marketing Lead will receive a competitive salary alongside a comprehensive benefits package. You'll have the opportunity to work with recognised brands, influence strategic decisions and take ownership of high-profile marketing activity across international markets. \n What's next? \n Please apply now or contact Ania for more info.

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies.

Fluency in English and French is required.

Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements. Self-starter who is able to own the ongoing success of customer assignments. Act as product team liaison to bring back customer captured intelligence and help influence

At PubNub, we power real-time experiences used by millions of people around the world. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy.

At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. Within a year you are successful if…. Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technica

Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Custo

Join Pigment: The AI Platform Redefining Business Planning.Pigment is the AI-powered business planning and performance management platform built for agility and scale.We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build

Join Easygenerator and help customers unlock the full value of e-learning. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool.

As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies in the industry. Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axeler

Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Home Office Stipend: $200 for your ideal remote setup. Remote (UK or EU) OR London (Hybrid 2 days/week).

We're looking for a Commercial, customer-focused Customer Success Manager to own a high-volume portfolio of UK & EMEA customers, acting as their trusted advisor, your role will be focused on finding growth opportunities and ensuring a high retention rate across the portfolio, reporting into the Di

By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time. The focus of this role is ensur

Ready to become our new Customer Success Manager at Roamler?. As Customer Success Manager you are the link between those brands and our platform. Your application has been successfully submitted!.

Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio

Overview Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role. The main focus of this role is to provide achievement and delivery against the Client’s Key Result Areas and targets for CPM by maximising orders / sales in & out in their assigned stores across all SKU's. The Territory Sales Developer role is a combination of sales, merchandising and activating. They are responsible for the availability of core range, share of space and activations within their Geographical region. The Primary Responsibilities for This Role Are: • To increase business and maximise sales, • To undertake any other duties and responsibilities as instructed by your line manager, • Adhere to a defined retail call file and journey plan, • Deliver and execute the agreed objectives and targets as set out by your line manager, • To increase Distribution and Availability within store of core range and process, • appropriate orders electronically for all stores to prevent gaps, • To increase Distribution and Availability within store by implementing national and locally agreed planograms and promotions, • Record all data accurately and submit in a timely manner on a daily basis, • Sell in and build activations in line with company targets, • Merchandising off sales, • To understand and identify the needs of the customer, • Communicate effectively with store management and line managers, • Provide feedback at regular intervals through verbal communication with your manager/coach and through electronically generated spreadsheets, • Constantly strive to reach highest standards of performance, • Maintain CPM and Client standards at all times, • Attend a team conference call once a week and team meeting once a month/Qtr, • To generate new ideas and ways of working, • To consistently strive to reach highest standards of performance for customers, • To ensure at all times that you operate in an effective and efficient manner to complete all tasks, • Full driving licence is essential, • Previous sales or merchandising experience in the retail sector, • A good understanding of the FMCG sector with knowledge of the convenience channel desirable PERSON SPECIFICATIONS • Must have energy and enthusiasm, • Excellent Interpersonal Skills and time management skills, • Attention to detail & target driven, • Technology Aware and intermediate computer literacy skills (MS Word, Outlook, Power Bi), • Competitive Basic Salary, • Competitive plus 10% bonus based on performance per quarter, • Company vehicle, • Phone, • Tablet

The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. The ideal candidate brings strong people management skills, experience operating

Compensation, duration, and terms to be defined in the contractor agreement. Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term. Comfort working with ambiguity and exercising judgment in how to prioritize customer

As Customer Onboarding Manager,. Guide our customers (transport companies) through the onboarding journey of Qargo,.

Imagine this: Multiple compliance programmes. Competing priorities. Hundreds of homes depending on you getting it right. What's your next move? If your instinct is to take control, set priorities and ensure every programme is delivered safely and compliantly, we'd love to hear from you. We're looking for an experienced Compliance Manager to lead the operational delivery of our compliance programmes, ensuring our homes remain safe, our services remain compliant, and our customers receive the high standards they deserve. You'll provide leadership to a team of compliance professionals while overseeing contractors, performance, budgets, and regulatory requirements across a varied compliance portfolio. About the role As our Compliance Manager, you'll lead the delivery of compliance services that help keep our homes safe and compliant. Reporting to the Head of Compliance, M&E and Operational Administration, you'll provide leadership to Compliance Project Surveyors and Compliance Supervisors, ensuring programmes are delivered efficiently and to a high standard. You'll oversee multiple compliance programmes, manage contractor performance, monitor budgets and KPIs. This is an excellent opportunity for an experienced compliance leader who thrives in a fast-paced environment, enjoys leading high-performing teams and takes pride in delivering safe, effective and customer-focused services. Please note: Internally this role is known as Contracts Manager (Compliance). What we're looking for: We're looking for an experienced compliance leader who shares our values and has the operational expertise and leadership skills to deliver safe, compliant and customer-focused services. Customer Driven You understand that compliance is about more than meeting regulations. You put customers at the heart of decision-making, ensuring homes remain safe, services are responsive, and customer expectations are managed professionally. Accountability You take ownership of compliance delivery, leading programmes, managing contractor performance, monitoring budgets and KPIs, and ensuring statutory and regulatory obligations are met. You make informed decisions and take action when issues arise. Develop & Learn You are committed to continuous improvement, keeping up to date with legislative and regulatory changes, identifying opportunities to improve performance, and supporting the development of both individuals and teams. Champion Communication You communicate with confidence and credibility, building strong relationships with colleagues, contractors and stakeholders. Whether you're leading teams, presenting performance information or managing customer expectations, you provide clear direction and inspire confidence. You'll bring: Level 5 or above in building / construction related qualification or equivalent experience/qualification. Relevant Leadership qualification CMI / ILM or equivalent level 3 or above. Extensive knowledge and experience within management of compliance programmes. Excellent construction/maintenance technical knowledge. Leadership skills to lead & motivate a range of teams of professional and support staff to deliver excellent services to our customers. Knowledge of current legislation, codes of practice and regulations relating to building and maintenance. A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect. For further information on the role, please review the job description attached to the advert. Pre employment requirements The successful candidate will be required to complete Right to Work, Basic DBS and DVLA checks. Why join Selwood Housing? At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not-for-profit housing organisation, we own and manage over 7,000 homes across the Southwest - and we're growing. With a bold ambition to build 1,700 new affordable homes by 2034, we're investing in the future of local people and places. You'll be joining a close-knit team where people support each other, share knowledge, and take pride in doing things properly. Some of our benefits include: Competitive salary Generous holiday entitlement Life assurance Flexible working opportunities Competitive pension Cycle to work scheme Ongoing training and development A supportive team environment where your contribution really matters. What's your next move? If you're ready to take ownership, navigate competing priorities and lead compliance services that make a real difference to customers, this could be the role for you. Apply today and help us deliver safe, compliant and customer-focused services. Our Commitment to Diversity & Inclusion At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us. We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone. We may close this vacancy early depending on application volumes, so we encourage early applications. PandoLogic. Keywords: Compliance Manager, Location: Trowbridge, ENG - BA14 7EE

Sales Manager - Premium Motorhome Dealership Salary: £35,000 - £40,000 basic + OTE £60,000 Hours: Monday - Friday, 9am-5pm Are you an experienced Sales Manager looking for your next opportunity within the automotive or leisure vehicle sector? We are recruiting for a Sales Manager to join a premium motorhome dealership, taking responsibility for showroom operations, sales performance and the development of the sales team. The Role As Sales Manager, you will play a key role in driving revenue, maximising lead conversion and maintaining a consistently high level of customer service. Your responsibilities will include: Leading, motivating and coaching the sales team to achieve monthly and quarterly targets Managing stock levels, vehicle displays and online marketing listings Maximising lead conversion and identifying opportunities to increase sales Structuring finance and F&I deals while ensuring full regulatory compliance Overseeing customer handovers to ensure a seamless and premium experience Monitoring team KPIs and sales performance Reporting directly to dealership directors Developing a positive, high-performing and supportive sales culture About You We are looking for an experienced sales professional with strong leadership and commercial skills. Ideally, you will have: 2-3+ years' experience as a Sales Manager within automotive, motorhome, caravan or leisure vehicle sales A proven track record of achieving and exceeding sales targets Experience coaching, mentoring and developing sales teams Strong negotiation and closing skills Good knowledge of F&I and regulatory requirements Experience working with CRM systems and sales performance data A full, clean UK driving licence Category C1 licence would be a major advantage What's On Offer £35,000-£40,000 basic salary, depending on experience OTE of approximately £60,000 Uncapped commission structure Ongoing manufacturer training Career progression opportunities Opportunity to build additional holiday allowance Predominantly Monday-Friday, 9am-5pm Some weekend working required Interested? This is an excellent opportunity for an experienced automotive or leisure vehicle sales professional looking to take ownership of a showroom operation, lead a sales team and play a key role in business growth. For a confidential discussion about the role, or to apply, please get in touch. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ

Kwik Fit Trowbridge, Bythesea Rd, Trowbridge BA14 8HR This role offers an opportunity to earn £37,000-£42,000 inclusive of basic salary and bonus. Bonus up to £400 per month. Are you getting the rewards you deserve for the trust you build with customers when you put their car through its MOT? This is your chance to work for an employer that understands how valuable that is. We're hiring MOT Testers right now at Kwik Fit. You'll get great pay and benefits, and we'll help you progress if that's what you want to do—we've recently invested massively in making Kwik Fit the place to be if you want to develop a rewarding career for life. The Day to Day You'll deliver all aspects of the MOT test to Government standards, with the key objective of keeping our customers safe on the road. You'll support the customer through the process—updating them with progress, any work that needs doing and, where necessary, why their car failed. It's all about building lifelong customer relationships, and you'll put as much into that as you do the technical aspects of your role. Who we're looking for You'll need a valid MOT licence and driving licence. You'll also be able to reassure customers that they're in safe hands and build rapport so that choose us for their MOT every year. And if there's work to be done around the Centre, you'll always be up for pitching in with your colleagues whenever you get a spare moment. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers Up to 50% off at Kwik Fit Wagestream—access your wages before payday Eyecare—free examinations and discounted/free glasses Easy-book appointments with a free online GP Cycle-to-work scheme Free mortgage advice Life assurance Employee Assistance Programme Full-pay paternity leave About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, there's a range of ways to make a difference here, each with a single purpose in common—to keep our customers safe on the road. TPBN1_UKTJ

LKQ is looking for an experienced Regional Account Manager to lead and develop a team of field-based sales professionals within our Bodyshop division across the UK. You will coach teams, build strong customer relationships, and drive profitable growth for the region. Reporting to the Regional Manager, you will develop your team, identify new market opportunities, and collaborate with Head Office functions, divisional managers, suppliers, and branch teams to deliver exceptional commercial #J-18808-Ljbffr

Splunk, a Cisco company, is building a resilient digital world with an end-to-end platform designed for hybrid, multi-cloud environments. We approach our work with kindness, valuing the unique talents, passion, and joy that each team member brings to our collaborative culture. Our team is dedicated to helping organizations reach their best by solving complex business challenges at scale. We foster an environment of inclusiveness, disruption, and fun, ensuring that every member feels supported as they reach new heights. Your impact As a Security Technical Account Manager, you will directly drive the adoption and optimization of the Splunk platform to ensure our most critical customers achieve their security objectives. You will serve as a trusted expert advisor, providing strategic technical guidance and translating unique customer use cases into actionable best practices for security and resilience. By cultivating deep, collaborative partnerships, you will act as a vital bridge between the customer and our internal product teams to continuously improve our software offerings. Success in this role means ensuring robust customer health, driving high satisfaction scores, and uncovering new opportunities for product expansion to maximize their investment. • Partner with customers in long-term engagements to provide technical guidance on use case development, configuration, and optimization for Enterprise Security (ES) and Splunk User Behavior Analytics (UBA)., • Resolve complex customer challenges proactively to minimize downtime and improve overall system resilience., • Apply your security domain expertise to accelerate customer adoption of the Splunk security platform., • Collaborate with cross-functional teams, including Field Sales, Sales Engineering, and Customer Support, to ensure comprehensive customer success., • Engage continuously with the broader Splunk Account Team to share critical information and align strategic account plans., • Build scalable team processes, develop collateral, and implement tools to improve operational efficiency across the organization., • Drive high Customer Satisfaction (CSAT) scores by identifying and documenting compelling customer success stories., • Identify and champion product expansion opportunities within existing accounts to support customer growth., • Participate actively in team development initiatives, including mentoring programs and internal training sessions, to foster a culture of continuous learning. 5+ years of professional IT experience, including a minimum of 3 years of dedicated information security experience. • Experience using or administering one or more SIEM or security log management systems (such as Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, or Chronicle)., • Active Splunk certification combined with hands‑on experience managing one or more Splunk premium applications, including Enterprise Security, Splunk SOAR (Phantom), or Splunk UBA., • Possession of at least one industry-standard security certification, such as GIAC, CISSP, OSCP, or an equivalent credential., • Professional experience operating within both Unix and Windows environments, including command-line interface proficiency and scripting experience using Bash or Python., Bachelor's degree in Computer Security, Computer Science, Computer Engineering, Mathematics, or equivalent practical experience., • Demonstrated success in technical consulting or big-data analytics, featuring recent experience in technical design and architecture., • Understanding of core cybersecurity domains, including security operations, forensics, threat hunting, insider threats, threat intelligence, risk management, vulnerability management, and compliance., • Proven experience acting as a technical leader, mentor, or subject matter expert in consulting or architectural roles., • Excellent communication and relationship-building skills to effectively engage with both technical stakeholders and executive leadership., • Willingness to undergo appropriate security background checks (e.g. UK SC clearance). At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. • Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an Aff #J-18808-Ljbffr

Open Reality based in Bradford-on-Avon is seeking a Senior Account Manager to lead sales and account development in their Wireless Distribution Team. This role involves selling innovative networking products to channel partners while focusing on revenue growth and building strong customer relationships. The candidate will manage the complete sales cycle and should possess B2B sales experience, excellent communication skills, and a proactive mindset. This position offers a hybrid working model along with attractive commissions and bonuses. #J-18808-Ljbffr

A dynamic R&D company in Bradford-on-Avon is seeking a Customer Services Manager to oversee Applications Support and Service and Repairs teams. This role requires a customer-first mindset, team leadership, and the ability to drive process transformation. The ideal candidate will have strong communication skills, problem-solving abilities, and a proactive approach. The company offers a competitive salary and an attractive benefits package, including a discretionary bonus scheme and generous pension contributions. #J-18808-Ljbffr

• Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of "sell a £, save a £" to maximise store sales and profit., • Deliver on all agreed KPIs., • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations., • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all "One Best Way" processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe., • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands‑on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards., • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores., • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. #J-18808-Ljbffr

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of "sell a £, save a £" to maximise store sales and profit., • Deliver on all agreed KPIs., • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations., • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all "One Best Way" processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe., • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards., • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores., • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers - increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. #J-18808-Ljbffr

Customers are at the heart of everything we do, and as a Store Manager you play a crucial role in ensuring their experience is exceptional every time they visit. Our stores are dynamic, fast-moving environments where no two days look the same. You’ll lead and inspire your team, work closely with colleagues across the business, and help create an inclusive workplace where everyone feels welcome and able to succeed. This role offers the chance to build strong leadership skills, develop your team, and make a real difference to your store’s performance. Whether you’re seeking stability, flexibility, or a clear route to grow your career, becoming a Store Manager at Tesco provides the opportunity to excel. We offer a competitive salary and an excellent benefits package. Store Manager shift patterns vary day to day but are planned in advance to support work-life balance. You will be responsible for Developing and inspiring a high-performing team with strong operational capability and confident leadership skills. Coaching colleagues to be passionate, knowledgeable, and customer-focused, ensuring every shopper enjoys great range, quality, and service. Leading the team to drive trade, grow sales, and maximise profit through strong commercial awareness and effective decision-making. Building managers’ capability to deliver the Store Change Plan, deploying resource where it has the greatest impact for customers. Championing colleague safety and legal compliance by ensuring all security and operational processes are followed consistently and effectively. Role-model our leadership behaviours to shape a culture where my team is inspired to lead with clarity, resilience, and a commitment to continuous improvement. You will need Proven experience in leading teams within a retail or customer facing environment, with a strong track record of delivering results through others. A clear understanding of the importance of your role, working collaboratively with colleagues and drawing on your leadership background to drive consistent performance. A natural, welcoming approach with customers, using your previous customer facing experience to build strong relationships and ensure customers are always at the heart of your decisions. The energy, resilience, and confidence to maintain momentum in a fast-paced environment, making quick, informed decisions that support both customers and colleagues. High personal standards and a strong sense of integrity, using your experience to inspire confidence, set expectations, and lead by example. Awareness of competitor activity and solid experience in retail or store operations, enabling you to identify opportunities, introduce new initiatives, and continually improve the customer experience. • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays), • Flexible working available from day one., • 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family., • Free wellbeing services to support your mind, body and life., • Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%, • A range of benefits to choose from, including discounts, shares, the Green Car salary sacrifice scheme, and cycle-to-work schemes Uniform provided, plus policies to support you through life’s key moments. Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. For more information about us please visit www.tescoplc.com #J-18808-Ljbffr

Tameside Council - Building Control ManagerContract Type: PermanentSalary: Grade L. SCP 48 £61,103 - SCP 51 £67,924Hours Per Week: 36hoursBase Location: Tameside One, Ashton-under-LyneAssessment Date: To be arrangedThe RoleCome and join Tameside Council to head up our building control team! We are seeking a Building Control Manager to deliver a high quality and competitive Building Control service. The service is expanding and we would like you to lead the team through this journey.The primary role of the position will be the management and practical delivery of an effective and coordinated Building Control function across a whole range of construction projects - from design appraisal through to site inspection / completion. You will have a commercial approach to the service in offering an efficient and cost-competitive team.There is plenty happening here. Situated within Greater Manchester, Tameside is part of the fastest growing city - region over the last decade. There are numerous significant growth projects being taken forward. These include the 2,000+ home Godley Green Garden Village, Ashton Moss Mayoral Development Zone and other significant mixed use regeneration projects across Tameside’s 9 towns.Other key responsibilities of the post include: To provide strong professional leadership and manage the work priorities, outcomes, performance and development of the Building Control Team Engage in the national agenda around changes in Building Regulation legislation, in particular a wealth of knowledge around commercial assessments. To represent the Council at any future hearings and inquiries relating to Building Control. To manage the delivery of a Building Control advice service to the Public, Elected Members, other Council Services, and stakeholders communicating effectively on matters of compliance and solutions. Effective administration of dangerous or dilapidated structures including appropriate actions to remove danger. Implementation of, and participation in, the return to a 24/7 ‘out of hours’ emergency cover rota. To lead and drive budget management and monitoring for the Building Control Team, including accurate budget setting for resourcing needs and associated costs, authorising contracts, in addition that required for ongoing service delivery. To be the lead officer in the proactive management of client relationships including maximising income streams. To manage an effective enforcement function taking action against non-compliance with the Building Regulations, including investigation of contraventions, advising on and instigating appropriate action.* To brief senior management and elected members and contribute to Building Control based reports to Cabinet/Council and to confidently provide training for any stakeholders in relation to the regulatory function.In return, we can offer a competitive salary, membership of the Local Government Pension Scheme and generous leave entitlement. You’ll also work from our purpose-built offices, Tameside One in the heart of Ashton-Under-Lyne town centre.About YouWe are seeking an experienced Class 2 Registered Building Inspector / Technical Manager who can demonstrate strong team management skills, commercial focus and ideally experience of working in a local authority setting. You will be/ have: Educated to degree level in a relevant subject such as Building Control, Building Surveying, Construction, and/or be able to demonstrate learning at an equivalent level. Full corporate membership of the Royal Institution of Chartered Surveyors or the Association of Building Engineers, or similar Professional Institution membership at corporate level involving a significant Building Control element.* Have or be seeking Class 3 and Class 4 Registered Building Inspector status through the Building Safety Regulator.At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.Unfortunately, at this time we are not able to offer sponsorship.We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.Our rewards and benefits package can be viewedWe have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please click for more information on our guaranteed assessment scheme.For further information about this role please contact the recruiting manager on or ### Bolton CouncilThe successful candidate will bring strong technical knowledge and sound professional judgement, providing appropriate advice based on up-to-date technical...Grade G scp 23 £34,434 to Grade H scp 31 £41,771, salary dependant on qualifications and experience. Plus essential car user allowance up to £963pa - pay award pendingFull time #J-18808-Ljbffr

Salary: £32,578 - £34,811 per annum Hours per week: 37 Temporary/Fixed term: Until March 2029 Interview date: Week Commencing Monday 14 September 2026 Join us as a Tenancy Sustainment Officer and make a difference in your community. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury, with opportunities to travel across the county. In this role, you'll provide vital support to our clients, empowering them to maintain their housing and avoid homelessness. From assisting with benefit applications to managing utilities and connecting them with essential services, you'll play a crucial role in navigating the challenges of the current cost-of-living crisis. Prioritising rent payments and offering budgeting assistance are key aspects of your responsibilities. Your work will contribute to our efforts to prevent homelessness by safeguarding existing tenancies and reassuring landlords of the support available to their tenants. This approach has proven successful in both retaining housing and exploring alternative options. We're seeking candidates with a proactive attitude, capable of effectively handling challenging clients resistant to change. Understanding the struggles faced by care experienced young people is essential, as you'll be supporting them in maintaining their accommodation. Empathy, resilience, and strong relationship-building skills are vital, along with knowledge of landlord-tenant law, welfare benefits, budgeting, and IT proficiency. Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. Sophie Noad, Tenancy Sustainment Team Manager, at . We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Statement of commitment to equality and inclusion Disability Confident Employer. Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements. #J-18808-Ljbffr

We are looking for an experienced food professional to step into a high-impact role at an important point in apetito’s growth. This is an opportunity to shape how we optimise, manage and introduce ingredients across the business, delivering real commercial, operational and quality benefits while supporting our expansion into our new Kitchen West production facility. For the first 12–18 months, the role will be embedded in a focused project team, identifying and driving opportunities to improve value, reduce complexity and deliver measurable business benefit without compromising the quality of our food. This will be a demanding, fast-moving phase requiring pace, resilience, strong judgement and the ability to turn opportunity into action. As the project outputs are embedded, the focus of the role will transition into a broader Ingredients Manager remit within the development team. You will lead the introduction and management of raw materials, take line management responsibility for our Food Technologists and NPD Raw Material and Change Control Co-ordinator, and continue to strengthen the way we deliver food technology, specifications and change control support across the business. This role is practical, delivery-focused and hands-on, requiring technical expertise, commercial awareness, project management discipline and the confidence to work through ambiguity. You will evaluate ingredients and materials, work closely with suppliers and internal teams, conduct trials, challenge existing ways of working and drive opportunities through to successful implementation. The role offers significant scope to make a visible difference: simplifying processes, unlocking value, improving consistency, supporting innovation and helping build stronger, more sustainable ways of working for the future. To succeed, you will need a proven track record of delivering cross-functional projects within food manufacturing, balancing cost, complexity, quality and risk in a commercially thoughtful way. Highly organised, energetic and results-focused, you will be able to build structure around complex work, prioritise the opportunities that matter most and translate ideas into measurable, sustainable business benefits. This is a fast-paced, challenging role with business-wide influence and genuine opportunity to bring about lasting change. It will require hard work, pace and determination, but for the right person it offers the chance to help shape how apetito operates and contribute directly to our future success. This role is based at our UK Head Office in Trowbridge Wiltshire. apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. • Seek and enact a high-impact programme of ingredient, raw material, packaging and finished product opportunities, unlocking measurable benefits in cost, quality, consistency, operational performance and customer proposition., • Work in close partnership with Procurement, suppliers, project teams and cross-functional stakeholders to spot opportunities, shape solutions and turn technically and commercially viable ideas into action., • Build and manage a clear, energised opportunity pipeline, bringing structure to complex work through defined benefits, plans, timings, dependencies, risks, resource needs and governance., • Challenge unnecessary cost, complexity, duplication and over-specification, creating space for smarter ways of working while safeguarding food safety, compliance, product quality, customer expectations and operational performance., • Lead hands-on evaluation of ingredients, materials and finished products, using assessment, trials, technical validation and impact analysis to build confidence and drive better decisions., • Drive approved changes through specification, change control, data, trial approval and implementation processes, ensuring great ideas are delivered accurately, efficiently and right first time. As the role transitions after 12-18 months, you will also take on responsibility to: • Lead the introduction of new and improved raw materials, packaging and finished goods, strengthening range propositions, improving product quality, reducing complexity and creating competitive advantage., • Provide clear, practical leadership to the Food Technologists and NPD Raw Material and Change Control Co-ordinator, creating focus, momentum and alignment across priorities, workload, resources and projects., • Ensure product information and specifications are delivered with accuracy, agility and compliance with relevant legislation, policies, standards and business requirements., • Bring practical expertise and fresh thinking to broader cost optimisation, continuous improvement and business change initiatives, supporting the Head of Product & Process Development and wider development team as required., • Take a continuous improvement approach across change control, raw material introduction, specifications and artwork delivery, strengthening the systems, processes and ways of working that support accuracy, efficiency, quality and service., • Extensive experience within food manufacturing, gained in product development, ingredients, technical, quality or project management roles., • Proven ability to identify, evaluate and deliver raw material, ingredient, packaging or product optimisation opportunities that generate measurable business benefit., • Strong project management, prioritisation and organisational skills, with experience leading complex cross-functional projects from opportunity identification through to implementation., • Commercially aware, with the judgement to balance cost, quality, customer expectations, operational requirements, food safety and compliance., • Confident working with suppliers, stakeholders and cross-functional teams at all levels, with strong communication, influencing and decision-making skills., • Practical, hands‑on experience of product assessment, sensory evaluation, production trials and technical validation., • Confident working with cost, specification, product and technical data, with strong attention to detail and a sound understanding of food legislation., • Tenacious, flexible and resilient, with the ability to work at pace, adapt priorities and drive projects through ambiguity to successful completion., • Capable of leading, motivating and developing a high-performing team, creating clarity, focus and momentum across priorities and workload., • Degree level qualification in food or similar discipline or equivalent relevant experience., • Sound understanding of UK and EU food legislation and labelling laws, • Competitive salary – accredited Living Wage employer, • 25 days holiday per year, plus bank holidays, • Option to purchase up to 5 additional days holiday per year, • Discretionary annual bonus scheme, • Pension scheme - employer matched contributions up to 4%, • Life assurance scheme worth at least 1x annual salary, • Subsidised canteen, • Free parking, • Free turkey or voucher at Christmas, • apetito perks scheme including salary sacrifice options and retail discounts As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer. Learn more about apetito’s commitment to a more sustainable future . We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential. #J-18808-Ljbffr

An IT Defence Consultancy is seeking an Account & Customer Relationship Manager in the United Kingdom. Ideal candidates have experience in account management, with a strong foundation in customer success and IT service management principles.

• An excellent bonus scheme Are you a Team Leader, Supervisor or Manager with a background in fleet, automotive or vehicle maintenance? Do you enjoy leading people, solving problems and delivering great service? Are you looking for a role where you can make a real difference every day? At Novuna Vehicle Solutions, we're in an exciting phase of growth. As one of the UK's largest leasing companies, we support customers with the vehicles, funding, infrastructure and fleet management expertise they need to keep moving. We work across a diverse portfolio, from company car and salary sacrifice schemes through to complex, multi-asset fleets across cars, vans, HGVs and specialist assets. We also support personal leasing and SME customers through our established broker and dealer channels. With a 4.9 Trustpilot score and Distinction accreditation from The Institute of Customer Service, our Customer First culture is at the heart of how we help customers take control of today's fleet challenges while preparing for the future. You'll lead a team of circa 11 Downtime Controllers who support customers with vehicle downtime, working closely with our garage network to ensure repairs to light commercial vehicles (LCVs) are completed efficiently, cost-effectively and with minimal disruption. You'll be responsible for driving team performance, coaching and developing your people, and acting as an escalation point for more complex downtime cases. Working collaboratively across the business, you'll help deliver an outstanding customer experience while identifying opportunities to improve processes and ways of working. • Leading the day-to-day performance of the Downtime team, ensuring excellent service and customer outcomes., • Supporting your team with escalated vehicle downtime and repair queries., • Building strong relationships with our garage network and internal stakeholders to deliver a collaborative "one team" approach., • Driving continuous improvement by reviewing processes, identifying trends and implementing solutions You’ll have a background in fleet, automotive or vehicle maintenance and enjoy leading, coaching and supporting others to achieve great results. Whether you’re currently a Team Leader, Supervisor or Manager, you’ll be confident motivating people, making decisions and delivering an excellent service for customers.You’ll ideally have knowledge of light commercial vehicles (LCVs) and an understanding of vehicle downtime (VOR), with the confidence to support your team when more complex queries arise. • Lead, coach or support others to achieve team goals, • Have knowledge of LCVs, fleet management, vehicle maintenance or the automotive industry., • Understand vehicle downtime (VOR) and the importance of minimising disruption for customers, • Enjoy solving problems and improving the way things are done. Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you’re focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you. • An excellent bonus scheme, • Hybrid working, • 25 days' holiday, plus bank holidays and the option to buy/sell 5 days, • Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly. #J-18808-Ljbffr

Location: Wiltshire hybrid with regular travel Reporting to: Head of Managed Services Eligibility: Ideally hold an SC Clearance or be eligible to obtain one. This role will only allow UK British nationals to apply. NexGen Associates are working with an IT Defence Consultancy who have a managed services department. They are looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. • Customer relationship management, • Be the primary point of contact for assigned customers, • Develop a clear understanding of customer needs, objectives and IT requirements, • Run regular service reviews and business relationship meetings, • Champion the customer voice across Managed Services, • Account management, • Manage customer accounts to agreed contracts and SLAs, • Maintain accurate account plans and track performance, • Spot upsell or cross-sell opportunities and work with Managed Services to shape solutions, • Service performance and reporting, • Partner with the Service Desk Manager to monitor performance against SLAs and KPIs, • Escalate service issues and coordinate resolution with internal teams, • Present performance reports and improvement plans to customers, • Identify service gaps and recommend improvements, • Support process reviews, customer satisfaction surveys and feedback analysis, • Governance and compliance, • Work in line with ITIL and ITSM processes, • Support risk management and compliance reporting, • Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles, • No formal qualifications required but relevant experience in Business or IT is essential, • ITIL Foundation preferred and will be supported if not already held, • Customer Success or Account Management certifications are desirable, • Strong interpersonal and communication skills, • Ability to explain technical topics to non-technical audiences, • Confidence presenting service reports and plans, • Business and technical acumen, • Understanding of ITSM principles and service delivery frameworks, • Ability to align IT services to business outcomes, • Basic knowledge of Microsoft 365, Office and Azure, • Awareness of Microsoft and Office licensing, • Relationship management, • Ability to build trust and maintain long-term partnerships, • Analysis and problem solving, • Comfortable analysing performance data and recommending actions, • Strong negotiation and conflict resolution skills, • Organisation and administration, • Able to prioritise tasks and manage time well, • Capable of managing multiple accounts and competing priorities, • Diligent with customer data and documentation, • Teamwork, • Collaborates well with colleagues and wider teams, • 3 to 5 years in account management, customer success or service delivery roles ideally in IT services, • Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management, • Proven record of improving customer satisfaction and service performance, • Desirable experience working with UK Government Security Classifications, • Willing and able to travel to customer sites as needed, • Current SC clearance or previously held is preferred. If not held you must be eligible and willing to undergo SC vetting We welcome applications from Service Leavers and Veterans. Our client is committed to equal opportunities and values diversity across all teams. #J-18808-Ljbffr

Taylor-Davis Ltd is one of the UK’s leading distributors of high-quality metal and plastic containers, servicing industries including food, chemical, agricultural and industrial sectors. With a reputation built on reliability, product quality and customer service, we operate from multiple warehouse locations and partner with trusted global manufacturers such as Jokey Plastik. Customer & Supplier Liaison Manager will play a key role linking Sales and Purchasing to deliver an exceptional customer experience. You will ensure that Customers product enquiries are handled efficiently and effectively. The relationship with suppliers is also key to maintaining that they meet relevant legal, regulatory and quality standards. You will be responsible for maintaining product compliance, and supplier due diligence. • Co‑ordinator between Sales, Purchasing, and Operations, • Handle and resolve customer complaints or issues, • Regulatory compliance, • Supplier and product oversight, • Documentation and reporting for all products and suppliers, • Internal controls and training Entry level Full-time Sales and Business Development Wholesale #J-18808-Ljbffr

Somerset | Technical Manager An opportunity to take ownership of the technical, food safety, quality and compliance agenda within an established chilled food business. The successful individual will provide strategic direction while remaining close to day-to-day technical activity, customers, suppliers and site operations. Lead the technical function and set clear standards for food safety, quality, regulatory compliance and technical risk management. Act as the principal technical point of contact across operations, commercial teams, procurement, customers and suppliers. Maintain robust systems and standards while identifying opportunities to improve efficiency, consistency, shelf life and customer satisfaction. Own the site's technical risk-management approach and promote a strong, proactive food safety culture across the wider business. Ensure HACCP, TACCP and VACCP arrangements remain effective, current and embedded within operational teams. Maintain compliance with BRCGS requirements and continually strengthen the site's quality management systems. Oversee intake and quality-control activity, ensuring deviations are investigated, root causes established and corrective actions delivered. Lead the investigation and close-out of customer complaints, with a focus on sustainable corrective and preventative action. Keep the operation prepared for customer, regulatory and certification audits and ensure agreed standards are consistently achieved. Monitor legal, customer, food safety and environmental obligations, balancing compliance with commercial and operational priorities. Contribute to cost-reduction and sustainability initiatives without compromising product safety or quality. Lead, coach and develop the technical team, creating a capable, resilient function with clear ownership and accountability. Introduce and maintain meaningful technical KPIs, using data and trend analysis to focus activity and improve performance. Build structured cross-training and succession arrangements to reduce dependency on individuals and strengthen team resilience. Identify capability gaps and implement practical development plans covering technical, regulatory, dairy and interpersonal skills. Manage the technical budget and ensure resources are aligned with business priorities. Work cross-functionally to ensure technical considerations are built into operational and commercial decisions. Represent the technical function with customers and understand differing requirements across UK and international markets. Work closely with commercial and supplier-facing colleagues to demonstrate the value of the technical function. Identify technical and compliance risks early in product launches and ensure appropriate controls are in place before market release. Manage and continuously improve supplier approval arrangements, including risk assessments and supporting documentation. Conduct supplier visits and audits where required, combining technical assurance with strong relationship management. Maintain effective relationships with relevant external bodies, customers, suppliers and local authorities. Provide technical leadership for cream product development, ensuring concepts are safe, compliant, technically achievable and commercially appropriate. Support the full development process from initial screening through testing, validation and regulatory compliance. Drive improvements to technical and quality systems to increase right-first-time performance, reduce waste and complaints, and strengthen shelf-life performance. Explore digitalisation and automation opportunities that improve efficiency, data quality and decision-making. Previous experience in a comparable technical leadership position, ideally within chilled food manufacturing and UK retail supply. A strong practical understanding of food safety, quality systems and technical risk management; dairy or cheese experience would be advantageous. Experience implementing and maintaining BRCGS Grade A standards and delivering HACCP-based food safety initiatives. A Food Technology degree or equivalent professional background. Level 4 Food Safety and HACCP qualifications would be advantageous. Confidence working with ERP systems and technical data. Strong leadership, communication, influencing, organisation and people-development skills. Practical experience of internal and external auditing, together with HACCP, TACCP and VACCP. #J-18808-Ljbffr

Salary: £35,000‑£40,000 Base Salary dependant on experience Commission: £24,000 OTE commission (uncapped and guaranteed for 3 months). In addition quarterly team target bonus (worth up to £1,500 per quarter) and monthly KPI bonuses (worth up to £250 per month). Location: Hybrid – three office days (Milton Park, Oxfordshire) and two flexible days Job Type: Permanent Reports to: Sales Manager We are looking for a Senior Account Manager to join our Wireless Distribution Team to backfill a team member who is being promoted into management. This role will be responsible for selling our innovative range of networking products and services to channel partners, with a strong focus on growing revenue and gross profit through proactive account development, reactivation of dormant customers and identifying new business opportunities within the existing customer base. You will be responsible for the complete sales cycle from lead generation and prospect development through to customer meetings, opportunity management and closing deals. The position will report into the Sales Manager and have responsibility for achieving a monthly gross profit target and wider KPI objectives. The territory has been successfully developed and provides a strong platform for further growth. The successful candidate will be expected to build on existing relationships, identify untapped opportunities and deliver continued expansion across the account base. This is not a maintenance role — success will come from proactively developing customers, increasing vendor adoption and uncovering new commercial opportunities. This is an excellent opportunity for an ambitious sales professional to inherit a well‑established customer base with significant growth potential. The role offers the autonomy to develop accounts, influence vendor adoption and make a genuine commercial impact within a growing specialist distributor. • Serve as the lead point of contact for all channel partner matters, • Develop trusted advisor relationships with channel partners to influence adoption of new products and technologies, • Create and execute account growth plans to increase spend, vendor penetration and long‑term customer value, • Work collaboratively with vendors and internal sales engineers to assist channel partners in developing sales opportunities, • Proactively identify growth opportunities within existing and dormant accounts rather than reactively managing inbound demand, • Develop new business with existing clients and identify new customers to meet and exceed sales quotas, • Consistently achieve and strive to exceed sales, margin and KPI targets through proactive business development and account growth, • Ensure effective CRM management to maintain accurate forecasting and pipeline visibility, • Implement sales strategies to increase revenues and gross profit within the defined customer base, • Ensure customer renewals, marketing leads and sales opportunities are managed effectively and followed through to completion, • Operate effectively as part of a wider team including management, pre/post sales, marketing and project management, • Continuously increase product knowledge, sales skills and commercial awareness, • Deliver exceptional customer service through your own efforts and collaboration with the wider team, • Previous B2B sales or account management experience (IT preferable but not essential), • Commercially driven with a proactive and growth‑oriented mindset, • Strong oral and written communication skills, • Self‑motivated individual who enjoys uncovering opportunities and building long‑term commercial relationships, • Strong organisational and pipeline management skills, • Passionate about technology, • Ability to work independently while contributing positively within a wider team environment Open Reality is a value‑added distributor specialising in wireless solutions. Founded in 1999 the company prides itself on expert understanding of wireless network best practices, and vendors’ products to provide advice, feedback, and support that partners cannot get elsewhere. The Open Reality channel team works hand‑in‑hand with system integrators, ISPs and reseller partners across the UK to provide first‑class customer service and support every time. • Career progression, • 25 days holiday allowance (excluding bank holidays), • Birthday off plus extra days for long service, • Professional development and training, • Private health care, • Death in service cover, • Company pension, • EV Salary Sacrifice Scheme, • Quarterly team social events Open Reality is an equal opportunities employer. We are committed to eliminating discrimination and encouraging diversity across our workforce and aim to provide a fair and consistent job application process. #J-18808-Ljbffr

Salary:£44,253 - £46,579 per annum Hours per week:37 hours Interview date:Week commencing the 12th of October We're looking for an experienced Level 4 Social Worker to become Wiltshire's Designated Social Care Officer (DSCO), a unique specialist role at the heart of SEND reform and the Families First Partnership Programme. This is a non-case holding position offering the opportunity to use your social work expertise in a different way: influencing practice across Children's Social Care, Adult Social Care, Family Help, Education and Health, and helping to ensure children and young people with SEND receive the right support at the right time. As our DSCO, you will be the recognised social care lead within Wiltshire's SEND system, supporting services to meet their statutory responsibilities and improving the quality of social care practice across the local area. This role requires professional maturity, confidence in applying social work knowledge and the ability to offer constructive challenge across a multi-agency system. A key part of the role is overseeing the quality of social care advice within EHCP processes. Under the direction and supervision of the Service Manager for IFD and strategic lead for SEND, you will support practitioners and managers to produce high-quality, lawful and outcome-focused contributions through quality assurance, guidance, challenge and training. You will have scope to shape guidance, influence practice standards and act as a source of professional expertise for colleagues and partners. This is a role for someone who can work with autonomy, build credibility and use evidence, legislation and practice knowledge to strengthen decision-making. Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. Stephanie Coomber, Service Manager Integrated Front Door at Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity. If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements. #J-18808-Ljbffr

We are looking for an experienced food professional to step into a high-impact role at an important point in apetito’s growth. This is an opportunity to shape how we optimise, manage and introduce ingredients across the business, delivering real commercial, operational and quality benefits while supporting our expansion into our new Kitchen West production facility. For the first 12–18 months, the role will be embedded in a focused project team, identifying and driving opportunities to improve value, reduce complexity and deliver measurable business benefit without compromising the quality of our food. This will be a demanding, fast-moving phase requiring pace, resilience, strong judgement and the ability to turn opportunity into action. As the project outputs are embedded, the focus of the role will transition into a broader Ingredients Manager remit within the development team. You will lead the introduction and management of raw materials, take line management responsibility for our Food Technologists and NPD Raw Material and Change Control Co-ordinator, and continue to strengthen the way we deliver food technology, specifications and change control support across the business. This role is practical, delivery-focused and hands-on, requiring technical expertise, commercial awareness, project management discipline and the confidence to work through ambiguity. You will evaluate ingredients and materials, work closely with suppliers and internal teams, conduct trials, challenge existing ways of working and drive opportunities through to successful implementation. The role offers significant scope to make a visible difference: simplifying processes, unlocking value, improving consistency, supporting innovation and helping build stronger, more sustainable ways of working for the future. To succeed, you will need a proven track record of delivering cross-functional projects within food manufacturing, balancing cost, complexity, quality and risk in a commercially thoughtful way. Highly organised, energetic and results-focused, you will be able to build structure around complex work, prioritise the opportunities that matter most and translate ideas into measurable, sustainable business benefits. This is a fast-paced, challenging role with business-wide influence and genuine opportunity to bring about lasting change. It will require hard work, pace and determination, but for the right person it offers the chance to help shape how apetito operates and contribute directly to our future success. This role is based at our UK Head Office in Trowbridge Wiltshire. apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. • Seek and enact a high-impact programme of ingredient, raw material, packaging and finished product opportunities, unlocking measurable benefits in cost, quality, consistency, operational performance and customer proposition., • Work in close partnership with Procurement, suppliers, project teams and cross-functional stakeholders to spot opportunities, shape solutions and turn technically and commercially viable ideas into action., • Build and manage a clear, energised opportunity pipeline, bringing structure to complex work through defined benefits, plans, timings, dependencies, risks, resource needs and governance., • Challenge unnecessary cost, complexity, duplication and over-specification, creating space for smarter ways of working while safeguarding food safety, compliance, product quality, customer expectations and operational performance., • Lead hands-on evaluation of ingredients, materials and finished products, using assessment, trials, technical validation and impact analysis to build confidence and drive better decisions., • Drive approved changes through specification, change control, data, trial approval and implementation processes, ensuring great ideas are delivered accurately, efficiently and right first time. As the role transitions after 12-18 months, you will also take on responsibility to: • Lead the introduction of new and improved raw materials, packaging and finished goods, strengthening range propositions, improving product quality, reducing complexity and creating competitive advantage., • Provide clear, practical leadership to the Food Technologists and NPD Raw Material and Change Control Co-ordinator, creating focus, momentum and alignment across priorities, workload, resources and projects., • Ensure product information and specifications are delivered with accuracy, agility and compliance with relevant legislation, policies, standards and business requirements., • Bring practical expertise and fresh thinking to broader cost optimisation, continuous improvement and business change initiatives, supporting the Head of Product & Process Development and wider development team as required., • Take a continuous improvement approach across change control, raw material introduction, specifications and artwork delivery, strengthening the systems, processes and ways of working that support accuracy, efficiency, quality and service. Essential • Extensive experience within food manufacturing, gained in product development, ingredients, technical, quality or project management roles., • Proven ability to identify, evaluate and deliver raw material, ingredient, packaging or product optimisation opportunities that generate measurable business benefit., • Strong project management, prioritisation and organisational skills, with experience leading complex cross-functional projects from opportunity identification through to implementation., • Commercially aware, with the judgement to balance cost, quality, customer expectations, operational requirements, food safety and compliance., • Confident working with suppliers, stakeholders and cross-functional teams at all levels, with strong communication, influencing and decision-making skills., • Practical, hands-on experience of product assessment, sensory evaluation, production trials and technical validation., • Confident working with cost, specification, product and technical data, with strong attention to detail and a sound understanding of food legislation., • Tenacious, flexible and resilient, with the ability to work at pace, adapt priorities and drive projects through ambiguity to successful completion., • Capable of leading, motivating and developing a high-performing team, creating clarity, focus and momentum across priorities and workload., • Degree level qualification in food or similar discipline or equivalent relevant experience. Desirable • Sound understanding of UK and EU food legislation and labelling laws, • Competitive salary – accredited Living Wage employer, • 25 days holiday per year, plus bank holidays, • Option to purchase up to 5 additional days holiday per year, • Discretionary annual bonus scheme, • Pension scheme - employer matched contributions up to 4%, • Life assurance scheme worth at least 1x annual salary, • Subsidised canteen, • Free parking, • Free turkey or voucher at Christmas, • apetito perks scheme including salary sacrifice options and retail discounts As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito’s commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential. #J-18808-Ljbffr

A leading UK distributor of containers seeks a Customer & Supplier Liaison Manager to ensure exceptional customer experiences and maintain supplier compliance. This entry-level role involves resolving customer issues, coordinating between Sales and Purchasing, and overseeing compliance and documentation. Ideal for those with strong communication skills and a knack for problem-solving. Join us to work in a dynamic environment aimed at high-quality service in diverse sectors. #J-18808-Ljbffr

Iceland Foods Ltd. is seeking a Store Manager in the United Kingdom to lead day-to-day operations, maximise sales and ensure excellent customer service. You will drive performance across sales, operations and digital touchpoints, while fostering a culture of teamwork and accountability. You will coach and develop the team, implement robust processes, manage cash security, and maintain legal compliance. The role demands proactive leadership, a hands-on approach, and a commitment to delivering #J-18808-Ljbffr

Novuna Vehicle Solutions, a leading UK leasing group, is seeking an inspirational Data and Configuration Team Lead to drive accuracy and efficiency across customer, vehicle and supplier data. You will shape processes, empower your people and partner with IT to ensure systems reflect the business needs. Reporting into the Data and Configuration Manager, you'll develop the team, manage workloads, and deliver high-quality outcomes while maintaining service levels. #J-18808-Ljbffr

Department: Technical Reporting to: Managing Director Based at Melksham, Wiltshire To lead technical, food safety, quality assurance, compliance across the business’s cheese and cream operations to consistently deliver and maintain all internal and external standards whilst supporting ambitious growth plans. Embed strong and dynamic partnerships with customer and suppliers to support their technical activities in the delivery to market of all their existing and new traded goods. • Drive a zero-tolerance food safety and strong food safety culture across all departments within the business, owning and overseeing the technical risk assessment processes, • Lead the continuous use of HACCP, VACCP and TACCP systems through teams, managing the review of completed documents and ensuring the implementation of identified actions, • Ensure full compliance with BRCGS Food Safety Standard by leading regular reviews and implementing improvements to the site QMS, • Oversee the goods‑in quality checking processes to ensure non conformities and root causes are identified promptly and, with proactive technical input, are promptly resolved, • Oversee investigations of all customer complaints and ensure timely resolution in line with agreed quality performance targets, • Maintain audit ready standards across relevant processes to optimise outcomes for all external and internal audits, • Ensure the site consistently meets customer, legal, food safety and environmental regulatory requirements whilst supporting operational efficiency, continuous improvement and business growth, • Lead environmental and sustainability compliance initiatives, ensuring consideration of environmental impact in product and process design, • Support cost saving initiatives without compromising quality or food safety, • Lead, manage, motivate and mentor the technical team to ensure the team is fully trained and resilient, • Design, implement and continuously improve the technical KPI framework, ensuring accurate and timely data is used to identify trends, prioritise activity and drive performance improvements across the function, • Develop and maintain a robust succession and cross‑training plan to strengthen team resilience, minimise single points of failure and build capability and capacity across all key technical disciplines in line with growth plans, • Conduct regular performance and skills reviews, implementing structured training plans to address gaps in technical, regulatory, dairy and soft skills knowledge, • Serve as the central technical interface across departments, driving collaboration between technical, operations, commercial and procurement teams to ensure aligned decision‑making and delivery, • Manage and control the technical budget, ensuring effective allocation of resources aligned to business priorities, • As the technical lead for customer engagement, ensure retailer and customer needs are met through a deep understanding of their requirements across all markets and territories, • Work closely with the Supplier Relationship Manager, Sales and Marketing teams to showcase the Technical Team’s expertise and added value for stakeholders, • Proactively support product launches by identifying, communicating and mitigating technical and compliance risks at an early stage, • Control and continually improve technical processes for new product delivery to ensure CCI meets its customer requirements, • Manage the efficacy of the company supplier approval system including the recording and maintenance of risk assessments and other relevant supplier documentation, • Undertake onsite supplier visits and audits as appropriate, not only to maintain standards, ensuring all technical and quality requirements are met in line with national and international regulations, but also to create strong working relationships with the key suppliers, • Lead and manage the technical aspects of cream NPD to ensure products are technically feasible, compliant and commercially viable, working collaboratively with the Operations Manager. Manage idea screening, concept development and testing and product development including testing and compliance with regulations, • Lead continuous improvement strategy across the technical and quality systems to improve product consistency, ensure right first‑time performance, drive waste reduction, drive complaint reduction and improve shelf‑life performance, in collaboration with the Operations Manager, • Drive digitalisation and automation of technical and quality systems in collaboration with the Operations Manager, to improve efficiency, data integrity and decision making, • Managing Director, • Sales and Marketing Director, • Suppliers and customers, • All department heads including Supplier Relationship Manager, • Local Environmental Health, • Head of People and People Advisor, • Provision of insight and direction on technical matters, • Ownership of technical risk assessments, • Define and deliver agreed technical strategy aligned to business objectives, • Leading continuous improvement strategy within the Technical team, • Creation of content of training plans, • Maintenance of compliant and relevant technical processes, • Investigation and root cause identification for customer complaints (supplier and site) and quality issues within the factoryImplementation of corrective, sustainable and preventive actions, • Management and resolution of people issues, • Continuous improvement of compliant and efficient ways of working, • Relevant experience in a similar technical role ideally with a chilled food manufacturing business supling UK retail. Cheese and dairy knowledge would be an advantage, • Proven experience in the implementation of BRC Grade A Global Standard and Quality and Food Safety initiatives, including HACCP, • Food Technology Degree or equivalent, • An advantage to possess qualifications in Level 4 Food Safety and HACCP, • Understanding and utilising ERP systems, • Leadership, • Organisational awareness, • Initiative, • Impact and influence, • Resilience, • Strong communication skills, • People management and development, • Team working, • IT literate, • Deep understanding and practical experience of HACCP, TACCP and VACCP, • Extensive experience with Internal and External auditing, • Strong IT skills, • Minimise food safety issues or recalls, • Minimise majors on audits and ongoing attainment of AA BRC, • Delivery of accurate and timely technical information and reports, • All technical standards consistently met in line with KPIS, • Maintained reduction in customer complaints, • Motivated and committed staff though strong review processes, • Delivery of regular and relevant training programmes, • Implementation of systems improvements, • Positive and productive working relationships with Suppliers and Customers, • Well planned and delivered cream NPD, • Effective maintenance of supplier approval system #J-18808-Ljbffr

Iceland Foods is seeking a Deputy Manager to work with the Store Manager to maximise profit, lead the team and ensure a seamless store operation in our busy UK store. You will drive sales, stock availability, cost controls and deliver outstanding customer service while upholding health and safety across all store activities. We value proactive leadership, coaching and a hands-on approach to day-to-day operations, with a focus on reducing waste and delivering great value for customers. #J-18808-Ljbffr

• Full-time This is a new and exciting opportunity to lead two critical elements of the post-sales Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support and Service and Repairs (RMA) functions, and is responsible for ensuring an outstanding customer experience. This newly created role requires a strong customer-first mindset and a drive to embed this ethos across your teams - you are the voice of the customer. This business area is also undergoing a significant digital modernisation project, and this is your opportunity to shape new processes, champion change, and help us stand apart in the industry. • The Voice of the Customer: You will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third‑party distributors., • Team Leadership: You will lead both the Applications Support and Customer Returns teams. his includes conducting regular one‑to‑ones, performance reviews, and creating a positive, high‑performing team culture., • Applications Support: When customers contact us for support, we must be on hand to provide the best service possible at a moment’s notice. Oversee a team responsible for resolving technical issues, delivering remote support (via phone, email, or screen share), managing software updates, coordinating training, and arranging repairs and maintenance, ensuring support is prompt, effective, and aligned with performance targets., • Service and Repairs (RMA): Customers return their equipment for various reasons: upgrades, annual calibration services, or for maintenance or repair, with much of the workload being generated through the Applications Support team. The team is small yet efficient and working to tight deadlines. You will lead the organisation of the work schedule, reporting on the performance, and have one eye solidly on speed, accuracy and quality of service., • Process Transformation: Drive the adoption and implementation of new digital tools such as IFS Cloud, IFS Assyst, and a planned eCommerce platform. You will play a critical role in process design, training, and ensuring seamless system integration whilst making the journey slick for our customers., • Customer Relationship Management: Maintain strong customer relationships through occasional travel for site visits, training, or strategic reviews. Gather feedback to inform continuous service improvement., • Strong interpersonal and communication skills; able to interact effectively with customers and internal teams, • Demonstrated customer‑centric approach to service delivery, • Excellent prioritisation and time management skills; able to manage high workloads in a fast‑paced environment, • Ability to motivate and develop team members, • Effective problem solver with a proactive mindset, • Professional appearance and conduct, • Willingness to travel and engage with diverse cultures and clients We are part of the AB Dynamics Group, an innovative, dynamic listed business with a friendly and supportive working environment. In addition to competitive salaries, our attractive benefits package includes a discretionary company bonus scheme, 25 days holiday (plus bank holidays), and generous company pension contributions. At AB Dynamics Group we set ourselves ambitious objectives and strive to work according to our values of customers, people, diversity, innovation, excellence and responsibility. We are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate against staff based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. #J-18808-Ljbffr