Customer service and collections jobs in London

We are looking for a qualified and motivated team player with a passion for supporting service excellence to join our team as Property Accounts, part of the on-property finance team, at The Cavendish London. As a Property Accounts you will: Ensure invoices and credit notes are raised and posted accurately, in a timely manner Process invoices and reconciles delivery notes to invoices received and purchase orders Process commission invoices from travel agents Be responsible for Petty Cash ensuring accurate records and reconciliations Support to the cluster Finance team with monthly reporting Prepare accruals and bad debt provisions Assist with the timely and effective collection of debts The successful Property Accounts has: Minimum of 1-year similar experience A self-motivating attitude to work autonomously yet have a team orientated mindset An AAT Certificate or work toward an ATT Certificate or equivalent preferred Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Organisation, Communication, Time Management, Decision Making, Fluent in English, Customer Service, Microsoft Office, Multitasking, Leadership, Attention to Detail, Customer Focus, Problem Solving The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!

England ‘s Lane café/restaurant opened in 2018, serving the best antipodean-inspired vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide our customers a place where they can relax, connect with family, friends and create. To bring our vision to life, the goal of all team members is to create amazing and unique customer experiences. Job description PRIMARY RESPONSIBILITIES Responsible for preparing customer drinks orders to the required specifications Operating coffee and espresso machines (La marzocco) and any other coffee equipment Taking customer orders and sharing information with the team to prepare the orders During opening, closing and during shift coffee machine area must be spotless and presentable. Proactively manage orders and customer requests via phone, click and collect /Deliveroo Confidently demonstrating knowledge of menu and food and drink options with customers Always paying attention to presentation and standards Proactively engage with customers on arrival and on leaving To proactively keep the physical safe clean and tidy including seating, tables, counters, and all other areas Ensure all product displays are to the highest standard To support the team with all other requests to ensure the smooth running of operations Attend all team and company meetings and training events To follow all company policies and operational procedures Help on the floor when need it. Skilled barista and experience of producing high quality beverages and impeccable latte art for at least 2 years Knowledge of coffee extraction and dialling in Excellent customer service skills Experience of using till and payment systems Experience of working in a fast – paced café /restaurant environment

Join the UKAI Notting Hill Team – Craft Your Career in Mixology! 🌟🍸 Are you a passionate mixologist with a flair for creativity and a love for crafting unforgettable cocktails? Look no further! UKAI Notting Hill, a contemporary Japanese restaurant paired with a sophisticated bar featuring an extensive collection of Japanese whiskey, is on the lookout for talented and enthusiastic bartenders to join our dynamic team. 🔹 Position: Bartender 🔹 Location: UKAI Notting Hill 🔹 Salary: £12.00-£15.00 per hour plus tips and service charge (Dependent on Experience) 🌈 PERKS 🌈 ✨full-time and part-time role available ✨ 28 days holiday ✨Meal on duty ✨Uniform provided ✨£100 dining voucher when passing probation ✨Training and development plan ✨Staff party and social events ✨Career growth opportunity ✨ Stylish Atmosphere: ✨ Japanese Whiskey Collection: Be part of a bar that boasts a vast collection of Japanese whiskey, providing you with the opportunity to explore and create unique whiskey-based cocktails. 🚀 Key Responsibilities: 🍹 Craft and serve a diverse range of cocktails with precision and style. 🍹 Provide exceptional customer service, ensuring guests have a memorable experience. 🍹 Collaborate with the team to maintain a well-organized and efficient bar. 🍹 Uphold high standards of cleanliness and hygiene. 🌟 Requirements: 🔹 Proven experience as a cocktail bartender in a fast-paced and high quality setting. 🔹 Extensive knowledge of cocktail recipes, ingredients, and presentation. 🔹 Excellent customer service and communication skills. 🔹 positive attitude. 🔹 Holds a valid UK Right To Work

Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand at our flagship boutique in Knightsbridge. Immediate start, full time role The role will involve: - Providing general customer service - Processing customer orders in store - Ensuring daily targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply. Immediate start.

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic waiter/waitress to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. - To provide a quick and efficient service. - To provide a friendly, courteous, and professional service, always. - To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. - To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. - Meet and greet guests to their tables. - Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. - To clear and reset tables after guests leave. - Inform guests about our specials and any dishes or drinks that we are currently promoting. - Up-sell in both food and beverages. - Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. - Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. - Arrange table settings and always maintain a clean and tidy section. - Deliver bills and collect payments accurately. - Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. - Provide excellent customer service to guests. - Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Meals - Company pension scheme - Team events

We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: 1. Provide excellent customer services 2. Always strive towards best customer satisfaction 3. Greet customers and present menus 4. Make suggestions based on their preferences 5. Take and serve food/drinks orders 6. Up-sell when appropriate 7. Arrange table settings 8. Keep tables clean and tidy at all times 9. Check products for quality 10. Deliver checks and collect payments 11. Cooperate and communicate with all serving and kitchen staff 12. Adhere to all relevant health department rules/regulations and all customer service guidelines

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

We are seeking a skilled and motivated Property Manager to join our dynamic team at Completion Sales & Lettings a leading estate agency. The ideal candidate will be responsible for overseeing a diverse portfolio of properties and ensuring the smooth operation of all aspects of property management. Key Responsibilities: - Manage a portfolio of residential properties, including handling tenant inquiries, conducting property viewings, and overseeing the tenancy application process. - Coordinate property maintenance and repairs, working closely with contractors and service providers to ensure timely and cost-effective solutions. - Conduct regular property inspections and ensure compliance with health and safety regulations and tenancy agreements. - Handle rent collection, arrears management, and financial reporting, maintaining accurate records and accounts for all managed properties. - Build and maintain strong relationships with landlords, tenants, and external contractors, providing exceptional customer service and resolving any issues in a professional manner. - Keep abreast of relevant legislation and industry standards, ensuring that all managed properties are in compliance with legal requirements. Qualifications and Skills: - experience in property management, within the property sector - understanding of landlord and tenant law, leasing practices, and property maintenance is preferable - Excellent communication and interpersonal skills, with the ability to effectively negotiate and resolve conflicts. - Proficiency in property management software and Microsoft Office suite. - Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. - A proactive and customer-focused approach to property management. This is an exciting opportunity to join a vibrant team and make a significant impact in the field of property management. If you are passionate about delivering exceptional service and thrive in a dynamic, client-focused environment, we encourage you to apply and become part of our dedicated team.

Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

Are you a rising superstar in the hospitality industry? Our beautiful Hache in Chelsea is on the hunt for an exceptional Supervisor with a sparkling personality. Why choose us? - Immerse yourself in a world of good vibes, surrounded by a friendly team and the cozy charm of our restaurant. - If you're a happy, hardworking individual with a passion for food and top-notch customer service, we want to hear from you! What's in it for you? - Enjoy a mouthwatering 50% discount on food and drinks at any Hush Collection restaurant when dining with friends or family: Hache, Cabana, or Hush in Mayfair. - Experience a warm, family-like atmosphere. - Embrace flexibility and seize career progression opportunities. - Savor complimentary staff meals during your shifts. - Access Flow Hospitality's online training modules. - And of course, enjoy the usual benefits, including a pension scheme and a generous 5.6-week holiday entitlement. - Count on full training and unwavering support as you grow with us. If this opportunity sounds like your ticket to success, don't hesitate – apply NOW and be part of something truly special!

Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: - - Ensure that the venue is opened and closed down with great attention to detail - - Hold keys for the venue to open and close the building - - Ensure both kitchen and front of house teams are following company specs - - Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu - - Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines - - Ensure your working environment is set up optimally for yourself and your team - - Be organised and work with the other team members and management team to complete duties - - Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work - - Help to create an inclusive and fun team within a dynamic environment - - Deliver fun but professional service ensure guest satisfaction is of the upmost importance - - Assist with handling deliveries with Deliveroo and collections - Requirements: - - Previous experience as a key holder is desirable - - Strong interpersonal skills and a positive attitude. - - Ability to manage teams effectively - - Ability to multitask and thrive in a fast-paced environment. - - A keen eye for detail and a passion for providing exceptional customer service. - - Flexibility to work evenings, weekends, and holidays as needed. Benefits - 28 days holiday - 50% meals any time for you and four friends at any one of our Mamma Doughs - Job progression - Great work-life balance - Company parties - FREE pizza on shift If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.

One Avenue Group is a boutique, luxury serviced office company that are based in numerous iconic locations in London. We pride ourselves in being the very best in offering a high level of service & hospitality. We’re looking for career-focused individuals to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations. Responsibilities for Client Experience Assistant: As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager. Some Of Your Key Responsibilities Will Include: Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success Requirements: You will ideally be someone that has: The will to learn and develop their skills in customer service and high-end hospitality The ability to communicate to our clients with etiquette and politeness An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment Strong team player capabilities with an ability to work well in a productive team environment An energy and enthusiasm to learn and develop yourself and build your career An ability to demonstrate flexibility and operate in a changeable environment MS Office skills, including Word, Excel and PowerPoint

You will be required to take on the following duties and responsibilities: Provide excellent customer services, Always strive towards the best customer satisfaction, Greet customers and present menus Make suggestions based on their preferences, Take and serve food/drinks orders Up-sell when appropriate Arrange table settings, Keep tables clean and tidy at all times Check products for quality, Deliver checks and collect payments, Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/regulations and all customer service guidelines.

Job Title: Vehicle Transportation Specialist (Driver) Job Description: Join our dynamic team at House of Terani, where we are currently seeking a meticulous and responsible Vehicle Transportation Specialist. As a key member of our dealership, you will play a crucial role in ensuring the safe and timely transport of our prestigious and premium vehicles. Responsibilities: Safe Vehicle Transportation: Transport vehicles to and from various locations with the utmost care and attention to detail. Maintain a clean driving record, with no accidents in the last 5 years. Knowledge of Vehicles: Possess a basic understanding of different car models, especially prestige and premium vehicles. Conduct basic inspections to ensure vehicles are in optimal condition before transport. Collection and Delivery: Efficiently collect and deliver vehicles to and from our dealership, ensuring timely and safe transportation. Coordinate with the sales and service teams to meet delivery schedules. Professionalism and Appearance: Maintain a smart and professional appearance, reflecting the high standards of our dealership. Uphold a friendly and approachable demeanor when interacting with colleagues and customers. Hardworking and Reliable: Demonstrate a strong work ethic and reliability in carrying out daily responsibilities. Adaptability to varying transportation schedules and tasks. Requirements: Hold a clean, full UK driving license. No accident records in the last 5 years. Basic knowledge of different car models, especially prestige and premium vehicles. Excellent driving skills with a focus on safety. Strong communication and customer service skills. Ability to work independently and as part of a team. High level of reliability and punctuality. If you are a careful driver with a passion for automobiles and meet the criteria mentioned above, we invite you to join our team and contribute to the success of House of Terani. Apply now and be a part of an exciting and dynamic work environment!

We want to hear from you if you are passionate about dogs and delivering a world-class customer experience! We are Fetch & Retrieve, a leading Premium Doggy Daycare Service on a journey to become the premier provider of dog services nationwide. We seek a dynamic and exceptional Doggy Daycare Assistant & Driver to join our team. As our Doggy Daycare Assistant & Driver, you will ensure our clients' beloved dogs are collected and returned to their homes safely and with the utmost care. You will play a vital role in delivering exceptional service to our clients and their dogs and help shape the future of our fast-growing and exciting business. The position will be full-time, with the opportunity for overtime as demand permits. You must have a flexible schedule to accommodate business needs. To be considered for this position, candidates should meet the following requirements: At least five years of clean driving experience Live in Greater London or surrounding areas (ideally East or North) Must be able to board 2 dogs per month [Essential] A confident driver with a familiarity with the areas we cover for collections/returns Comfortable and confident handling dogs of all breeds Excellent interpersonal and communication skills Enjoy working as part of a small but growing team A flexible and "can-do" attitude Must be prepared to work in all weather and conditions Level 2+ qualification in Animal Management preferred but not essential We are seeking candidates who are passionate about delivering exceptional customer service and who share our commitment to providing the highest level of care for our client's dogs. This is a full-time position with 40 hours per week, and compensation will be competitive and commensurate with experience. We also offer a range of benefits, including: Opportunities for paid-for qualifications and further training for the right candidate Ad-hoc perks and staff functions A supportive and collaborative work environment where you will have a voice and work directly with the owners of the business The chance to make this job your own and help shape the future of our business. Apply today and join our exciting journey towards becoming the leader in dog services nationwide! Job Type: Full-time Salary: £23,000.00-£25,000.00 per year Benefits: Additional leave Company car Company events Company pension Free or subsidised travel Health & wellbeing programme On-site parking Work from home Schedule: 10 hour shift Supplemental pay types: Bonus scheme Commission pay Tips Application question(s): Why do you want to join Fetch & Retrieve? Can you board dogs in your home? (Essential) Language: English (required) Licence/Certification: Driving Licence (required) Work Location: On the road Application deadline: 29/02/2024

Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restauGreet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests