Customer service care jobs in United Kingdom - Page 3

Dispensing Optician – Independent Luxury Opticians - NO WEEKENDS Central London Salary: £35,000 – £40,000 DOE + Bonus Scheme + Benefits Working Pattern: Full-Time | Monday – Friday | No Weekends The Opportunity A fantastic opportunity has become available to join a well-established independent opticians in Central London as a Dispensing Optician. This role offers a rare opportunity within optics to achieve excellent work-life balance, with Monday to Friday working and no weekend commitments, while still building a rewarding and varied career within a stylish independent practice. This is an ideal opportunity for a Dispensing Optician who enjoys patient interaction, eyewear styling and the commercial side of optics, and wants to contribute to the growth and success of a respected independent practice. Role Overview As a Dispensing Optician, you will play a key role in delivering exceptional patient experiences, supporting the optometrist and guiding patients through their eyewear journey from consultation to final dispense. Alongside traditional dispensing responsibilities, the role also offers the opportunity to become involved in the wider commercial and creative aspects of the business, making it particularly appealing for someone who enjoys contributing ideas and helping shape the direction of the practice. This includes involvement in areas such as frame buying, product selection, pricing strategies and visual merchandising, giving you genuine input into the growth and development of the optical department, while working with high-end, designer eyewear collection. Key Responsibilities • Provide expert frame styling, dispensing advice and lens recommendations, • Support patients with repairs, adjustments and aftercare, • Work closely with the Optometrist and wider clinic team, • Contribute to frame buying and product selection, • Support pricing strategies and product positioning, • Play a role in driving the commercial success of the practice, • Deliver outstanding patient care and customer service About You We are looking for a GOC-registered Dispensing Optician who enjoys working in a patient-focused environment and has a genuine interest in both the clinical and commercial aspects of optics. Candidates will ideally have a minimum three years’ dispensing experience, although strong candidates with slightly less experience may still be considered. The ideal candidate will be: • GOC Registered Dispensing Optician, • Experienced across all aspects of optical dispensing, • Commercially aware and confident, • Passionate about eyewear styling and fashion, • Dynamic, proactive and personable, • Comfortable contributing ideas to help develop the practice Experience with glazing would be advantageous but is not essential. Benefits • £35,000 – £40,000 salary DOE, • Performance bonus scheme based on dispensing sales, • Monday – Friday working - No weekends – excellent work-life balance, • 28 days annual leave (inclusive of bank holidays, • Professional fees paid, • Pension scheme, • Annual eyewear allowance Referral Scheme Compass Associates Ltd is acting as the exclusive recruitment consultancy for this vacancy. We offer a £500 voucher for every successful recommendation or referral. Interested? If you are a Dispensing Optician looking for a Monday–Friday role with no weekends, strong work-life balance, and the opportunity to be involved in the commercial and creative side of an independent practice, we would love to hear from you. Contact Information Matt Summers Phone: 02393 874 318 Mobile: 07964 099 056 Email:

Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you an experienced customer service professional with exposure to supervising teams? Do you have a track record of driving performance across a customer service function? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers

About Us: We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. Job Description: The Patient Coordinator is responsible for supporting new patients through their treatment journey, from enquiries to initial consultation and through to treatment completion for a fixed term period of 1 year. They are the service and care provider for each new patient. They are accountable for championing the delivery of the core values of IVI RMA delivering service excellence, achieving targets and KPIs and positive management of the entire patient journey. As a key first point of contact, you will ensure every interaction is welcoming, professional and aligned with our high standards of care. You'll play an important role in supporting the patient journey and assisting the clinical teams, while maintaining effective communication across the wider multidisciplinary group. Key Responsibilities • Develop a strong understanding of the clinic’s services to support sensitive and accurate communication with patients., • Welcome all patients, visitors, and contractors to the clinic, ensuring a warm, professional, and reassuring experience., • Provide treatment quotations and clear explanations of associated costs, ensuring patients understand their options and feel confident in their next steps., • Support patients throughout their journey from first enquiry to follow-up helping them feel informed, supported, and cared for at every stage., • Manage visitor check-in, issue passes, and maintain accurate records in line with safety and security procedures., • Keep reception and waiting areas clean, well-presented, and fully stocked creating a calm and comfortable environment., • Provide up-to-date and accurate information in person and by phone to patients, prospective patients, and healthcare professionals. Escalate clinical queries where appropriate., • Process payments and, where needed, follow up on outstanding balances in line with clinic policy., • Assist the wider team with administrative tasks such as producing letters, reports, and posters., • Update patient case notes and electronic records with care and accuracy, safeguarding confidentiality at all times., • Maintain the integrity of the clinic's patient database — checking details, producing labels, and correcting records where necessary., • Manage appointment changes when requested by patients or staff, ensuring schedules are updated correctly., • Support the team during patient-facing events such as open evenings., • Open and distribute daily post in a timely and secure manner., • Maintain focus and attention to detail while working with sensitive data, even under pressure., • Take accountability for your own performance and personal development, including appraisals and goal setting., • Complete all mandatory training and ensure records (e.g. fire safety, workstation assessment) are kept up to date., • Uphold patient confidentiality in accordance with HFEA regulations, GDPR, and clinic policies., • Follow all data security protocols, including the safe handling of sensitive information and access to systems. Knowledge & Experience • Experience delivering high-quality customer service in a front-of-house or client-facing role, • Skilled in using word processing and office software, • Able to manage a varied workload independently and with good time management, • Experience in a healthcare or clinical environment (desirable) Skills • Excellent interpersonal and customer service skills, • Strong organisational and problem-solving ability, • Comfortable working in a fast-paced, team-based environment, • Calm and professional when dealing with sensitive or challenging situations, • Confident using IT systems, data entry, and patient record management, • Fluent in spoken and written French (desirable), • Able to prioritise tasks and work independently without supervision Personal Attributes • Professional and approachable at all times, • Clear, confident communicator with good attention to detail, • Discreet, respectful and trustworthy with confidential information, • Adaptable, proactive and open to change, • Positive and collaborative mindset

You will lead a team of Customer Insight Specialists, oversee complex complaints handling, and champion improvements that directly enhance the experience of residents across housing services. Knowledge of customer care, service improvement, and data-driven insight. This is a senior role with real in

Backend Engineer (AI Platform) - London £80k–£100k + EMI equity About the Role We’re hiring a Backend Engineer to build the core infrastructure behind Revax’s AI-native platform for professional services. You’ll design, optimise, and scale the systems that power multi-agent drafting, knowledge graphs, and auditable AI workflows used by accountants, tax advisors, and consultants at leading firms. This is not a “ticket-taking” role -you’ll work directly with the founders, own critical backend services end-to-end, and help define how AI systems are built responsibly in regulated domains. If you enjoy designing clean APIs, scaling Python services, and building systems that actually ship to paying customers, this role is for you. Compensation: £80,000–£100,000 base + EMI equity Location: London About Revax Revax is building a new class of AI-native software for tax advisory firms. Today, professional services teams spend countless hours drafting, reviewing, and re-drafting work - constrained by fragmented knowledge, manual workflows, and brittle tooling. We turn a firm’s own expertise into structured, auditable, AI-powered systems that draft, analyse, and explain deliverables with full provenance. We’re a fast-moving, well-funded startup backed by leading angels, already working with major firms, and building at the intersection of AI agents, knowledge graphs, and real-world enterprise workflows. What You’ll DoBuild & own core backend systems · Build and optimise databases for complex, real-world data · Design and implement APIs using FastAPI for AI workflows and product features · Build and scale LangGraph-based multi-agent systems with checkpointing, retries, and observability · Integrate and scale vector search, knowledge graphs (Neo4j), and associated retrieval pipelines into production services · Deploy and operate GPU-backed services for AI workloads (e.g. inference, embeddings, or agent pipelines) in production Scale & operate production infrastructure · Deploy services on GCP (Cloud Run / GKE) or equivalent cloud infrastructure · Improve performance, reliability, and cost efficiency (latency, throughput, retries, backoffs) · Implement security-first patterns: auth flows, service-to-service auth, IAM, and access controls · Help prepare the platform for enterprise customers (SSO, auditability, compliance ready patterns) Collaborate closely with founders & product · Shape system architecture and API design alongside full-stack and ML engineers · Translate ambiguous product ideas into robust backend implementations · Iterate quickly based on real customer usage and feedback What We’re Looking For Essential · 2-3 years building backend systems for real users · Production experience with FastAPI (or similar modern Python frameworks) · Solid understanding of API design, PostgreSQL, and distributed systems fundamentals · Experience deploying and operating services on cloud infrastructure (GCP, AWS, and Azure) · High ownership mindset: you care deeply about reliability, correctness, and outcomes Strong Plus · Experience with LangGraph, RAG pipelines, vector databases, or knowledge graphs · Familiarity with Neo4j or graph-based data modelling · Experience working on AI-native or agentic systems · Comfort working in early-stage startups with ambiguity and speed · Experience deploying and working with GPU services for AI workloads Bonus · Exposure to professional services, finance, tax, or regulated workflows · You actively use modern AI coding tools (Cursor, Claude Code, etc.) · Strong instincts for developer experience and internal tooling Why Revax · Real ownership over core backend infrastructure · Work directly with founders on high-impact technical decisions · AI-native product with real customers and immediate feedback · Modern stack: Python, FastAPI, LangGraph, Postgres, Supabase, Neo4j, GCP · Meaningful early-stage equity: we hire owners, not passengers · A lean, low-ego, high drive team that ships fast and cares about their work Practical details · London based (strong preference for in office collaboration) · Visa sponsorship available

Customer Wellbeing Executive, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to be that. This is one of our first customer hires built for our consumer base in Germany. You will be hands-on from day one — answering emails, managing WhatsApp, handling escalations, setting the tone. The standards you bring, the care you show, and the trust you build with German customers will shape how Healf shows up in this market for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You are part of building it. And because this is the founding market, every interaction you handle, every standard you uphold, every customer you turn into a believer will shape how Healf takes care of customers across Europe. What you will own → Every customer interaction you touch. Email, WhatsApp, phone, live chat, social. You treat each one as a reflection of who Healf is — not a ticket to close, but a relationship to build. → The tone. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The feedback loop. What customers tell you matters. You surface insights that make the product, the operations, and the experience better. You are the voice of the German customer inside Healf. → The standard. You are one of the first. How you show up sets the bar for everyone who joins the team after you. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You don't need a background in customer service — but you do need to care about people. You listen well, you communicate clearly, and when something goes wrong you make it right without being asked twice. You move with ownership. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A moment where you made someone's experience significantly better. What happened, what did you do, and what was the outcome? → Evidence that you communicate with precision and warmth — in German and in English. → Something that tells us you take ownership seriously. What does that look like for you in practice? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. A customer writes in — in German — frustrated that their order arrived late and the product wasn't what they expected. They've heard of Healf through a friend but have no loyalty yet. How do you respond, and what do you do next? 200 words. Plain English. No templates. Show us how you think.

Job Description for Midweight Designer Company Overview Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: to honour the wonder of childhood at Christmas. Frustrated by the poor quality of festive experiences available for their own four boys, the Battles set out to elevate this moment of childhood and reimagine the Father Christmas myth through original storytelling, meticulous set design, and emotionally resonant live theatre. Their ground-breaking immersive show opened in 2007 and immediately captured the attention and hearts of parents nationwide. Powered by their purpose, the couple partnered with Hollywood set designers and West End performance professionals to produce an experience of unprecedented quality and detail. With an NPS of 72 (outperforming industry icons in the entertainment space), Lapland’s customer loyalty is second to none and has now welcomed nearly 2 million ‘believers,’ with tickets selling out on release for what the press now terms ‘the Glastonbury of Christmas’. Today, the Lapland Group is a fast-growing purpose driven entertainment business spanning the three pillars of Live, Product and Studios. In 2024, Lapland’s eCommerce revenues grew tenfold, driven by the launch of magical at-home products like personalised Letters from Lapland…. (Advent calendar and soon, a Christmas Eve Experience?). These products extend the Lapland world into the home, deepening belief and connection beyond the physical experience. At the same time, our original story universe continues to scale through media. In 2023, Lapland launched its first podcast, Elfcast, which achieved No. 1 in the UK Family Charts and ranked in the global top 10 over Christmas. With plans to expand into audio and content year-round, our IP and characters are reaching audiences in new and emotionally resonant ways. With immersive Live experiences, high-growth eCommerce, and a rapidly expanding original content, Lapland is on a mission to become the definitive global Christmas brand anchored in belief, storytelling, and the enduring magic of childhood. Location: Covent Garden (hybrid working) Role Overview The Midweight Designer will play a key role in supporting the Head of Design across the Lapland Group working closely with internal departments, taking Lapland’s vision and using your creative output will help us express our narratives, from crafting In-World graphics such as Elven ephemera, props and packaging to beautifully realised social media campaigns and communications with the Human Folk. Although this is an in-house role, our landscape is wide and you will experience a variety of design opportunities to keep your mind entertained and challenged. This is a fantastic chance to express yourself, learn and grow with the support of a close team. Our ideal candidate will be a confident, conceptual and highly creative designer capable of applying their skills to both print and digital formats. Your portfolio and experience should demonstrate a passion for your craft and your ability to create unique work that pushes and elevates the expected. Key Responsibilities: • Be a brand guardian, ensuring designs and assets are used correctly by all, maintaining consistency and desired In-World aesthetics, • Be part of the creative process, contributing ideas, solutions and developing the visual language of the company, • Supporting and working alongside the head of design and Productions team in creating graphics and wayfinding to bring our world to life, • Effectively translate our storytelling and assets into meaningful packaging for retail, • Help communicate our various brand announcements, messages and storytelling with well-executed digital and social media designs, • Support the company with internal documents, presentations and graphic needs, • Be caring and considerate in your design and professional practice Required Experience: • 3+ years industry experience in a design agency or similar creative environment, • BA in Graphic Design Skills / Knowledge: • A portfolio that demonstrates care and attention to detail in design, craft and general approach to professional practice along with a good understanding of layout, composition and hierarchy, • Ability to take a concept, assets or theme and effectively make work across multiple formats, • A good understanding of designing for print (knowledge of printing process a bonus) as well as for digital, especially social comms, • An appreciation and applied understanding of typography, • Ability to pick up a pencil and draw, make marks and freely express concepts off the screen, • Confident to work independently but also as part of a wider team member, • Ability to work under pressure but also happy to ask for help or advice when needed, • Excellent proficiency in Adobe Creative suite, Indesign, Illustrator and Photoshop a must, any others a bonus. Skilled in Microsoft PowerPoint also a bonus although not essential Life at LaplandUK: At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results. We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year. Passion for the Mission. We are in service to belief. We understand the importance of what we do and its legacy. One Company We only succeed together. We are a positive and caring group of people who embrace developing Lapland and ourselves. Driven to Deliver Excellence Belief is in the detail. Powered by our purpose we challenge and innovate to exceed expectations in everything we do. Salary – £35 - 40k Benefits: • Flexible hybrid working (3 days in London, 2 days at home), • Dog friendly office, • 22 days annual leave, with one additional day added per year until it reaches 30, • Contribution towards further development and training, • Code Hospitality App, • Vitality private healthcare scheme (after qualifying period), • Monthly team social events How to Apply: Please send us your application attached with your CV and your digital portfolio (under 15mb) or website. We’d like to see a good range of your projects that demonstrate an ability to work independently and as part of a team. Including examples of your thought process and development of projects would be desirable too. Applications that are AI-generated will be rejected No agencies please. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary total package £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

Director of Sales | Fast Growth Music Management Scale Up | London Harmonic are delighted to be working on a retained basis alongside an extremely exciting, fast growth independent rights music management scale up, in the search for a Director of Sales to join their consistently growing team. As a newly created role, there will be huge amounts of autonomy and ownership on offer, while suiting highly curious and ambitious candidates looking to have a real voice at the table during this next growth phase. The Business: The nature of this business is centred around providing real support to independent musicians, artists and labels creators to ensure the maintaining of full creative control while maximizing global reach. Providing premium digital distribution and YouTube channel management services to a carefully curated roster of emerging talent, our clients invite-only platform ensures personalized attention for artists who wish to retain complete ownership of their work while accessing industry-leading tools to optimize their presence across the digital music ecosystem. The team, boasting decades of music industry expertise, offer a bespoke service and taking care of all behind the scenes complexities associated. Ultimately, this allows their clients to maximise their revenue and grow audiences, enabling them to focus on what they do best - create music. With tailored solutions for each individual client and their respective career journeys, services include supporting with music distribution, data analysis, promotion strategy, royalties and accounting and YouTube channel management. This comes with the ultimate goal of ensuring artists retain ownership of their music, protecting copyright and earnings, and expanding audience and revenue. This extremely culture driven business focuses on values including respect, fun, knowledge and putting their clients interests at the forefront of their mission. With global headcount for the team at 35 and scaling, and turnover at £35 million and growing year-on-year, this is an extremely exciting opportunity to grow alongside, and have a real impact on the expansion of the business. The Role: This vacancy comes at a hugely exciting moment, with a newly created Director of Artist Management role also currently being hired. The business are in a period of exponential growth – with YouTube and DSP earnings up by 160% in 2025 compared to the same period in 2024. There is therefore the need to grow the team to meet the increasing demand and to expand our offering for the artist community. This is a newly created role in line with the growth of the business, and represents a great and valuable opportunity to work under the leadership of a fantastic head of music and manage a junior sales team. The role, which supports flexible, hybrid working, will require an outward facing candidate that is adaptable and keen to work with one of the most exciting businesses in the music industry. Duties: • Targeting and signing Artist/Label/Management/Creator clients to the roster., • Effectively communicating our services and offerings to potential clients., • Setting sales targets., • Nurturing client and partner relationships., • Collaborating with the Client Relations team, Operations team, Artist management team and other departments, and identifying new business opportunities, • Develop and implement sales strategies to meet revenue and growth targets., • Manage, train, and mentor the sales team, setting KPIs and overseeing performance., • Identify and secure new business opportunities and major client accounts., • Analyse market trends, consumer behaviour, and competitor activities to inform strategy and drive sales., • Track sales performance, manage budgets, and report on key metrics to senior management., • Work closely with the Client Relations team, Operations team, Artist management team and other departments to ensure a cohesive approach to sales and growth. What we’d like to see (essential): • Strong sales acumen and driven hunger for new business mentality in line with current exponential growth phase, • Ability to independently lead high value calls, • Previous line management experience, • A passion for music, creativity, innovation and culture What we’d like to see (bonus): • Frontline artist / A&R environment background in customer facing roles, • Experience in fast growth scale up Salary: up to £70k base + uncapped commission package (potential to double earnings package) Location: London (hybrid – 3 days in office / 2 from home) If you are interested in this opportunity, please feel free to reach out on 0203773350 or email on At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

BlueMatrix is on a rapid growth trajectory. Since being acquired by Thoma Bravo in 2024, the company has expanded significantly through strategic acquisitions and global market expansion. With strong backing and increasing demand for our platform, we are building a world-class sales team to help drive the next phase of growth. This is an exciting opportunity for an Account Executive who thrives in a dynamic environment and wants to make a meaningful impact in a scaling organization. We’re looking for a high-impact Enterprise SaaS Account Executive to drive new business within the sell-side research, investment banking, and sales & trading verticals. The ideal candidate has a deep understanding of how these professionals operate, a proven track record in value-based enterprise sales, and the grit to thrive in a competitive environment. Responsibilities • New Business Development: Identify, target, and engage new enterprise customers to drive sales., • Enterprise Sales Excellence: Manage and close mid-to-high-value deals, navigating complex buying cycles with multiple stakeholders, including C-suite executives., • Consultative Selling: Conduct in-depth discovery to understand client business challenges, positioning our solutions as strategic enablers of success and delivering clear ROI., • Account Growth: Build strong relationships with new clients to secure long-term partnerships and identify upsell/cross-sell opportunities post-sale., • Collaboration: Partner with internal teams, including pre-sales, customer success, and product development, to ensure a seamless sales process and outstanding client experiences throughout the sales cycle., • CRM/Sales Stack: Utilize CRM tools like Salesforce and Gong to manage the pipeline, forecast accurately, and track sales performance metrics. Industry Expertise • CAPITAL MARKETS experience required., • Deep knowledge of sell-side research (Equities and/or Fixed Income), investment banking, or sales & trading., • Ability to engage with senior-level stakeholders (Heads of Research, Analysts, Bankers, Traders, etc.)., • Understanding of financial workflows and how research, data, and analytics drive decisions., • Enterprise SaaS sales experience, with a focus on complex, multi-stakeholder deals., • Proficiency in value-based selling methodologies (e.g., MEDDICC, Sandler, BANT)., • Proven ability to drive both inbound and outbound sales efforts., • Demonstrated success in closing six- and seven-figure deals. Personal Attributes • High EQ – able to navigate complex enterprise sales cycles and build trust with senior decision-makers., • Grit & resilience – thrives in a fast-paced, high-stakes environment., • Strong communication, storytelling, and negotiation skills., • Demonstrated excellence in anything (including the yo-yo). WHAT WE DO BlueMatrix develops one-of-a-kind web applications for the authoring, distribution, and analysis of investment research, and for internal knowledge management and digital communications. Our mission is to streamline the publishing process on a global scale. WHY WORK WITH US The BlueMatrix team is made up of ambitious and passionate people who have turned technology development and client service into an art. Many have dedicated the majority of their career to growing the BlueMatrix brand and helping shape the investment research marketplace. With locations in New York City, Durham, London, Edinburgh, and Timisoara, Romania, we collaborate across the globe for a unique perspective on the impact of technology in our industry. You can also count on: o Competitive Compensation (based on experience): $150k base / $150k variable) USD o Health Care Plan o Generous Vacation/Personal Days o Generous Referral Program

Are You Ready to Elevate Your Career? Mane is on the lookout for driven individuals to join our recruitment team! Join an Investors in People Gold Award-winning organisation that’s setting the standard for workplace excellence. We’re proud to be ranked: 13th Best Company to Work For in the Recruitment Sector 22nd in the East of England Region 23rd Nationally among Small Companies More about Mane: We work with industry leaders in Aerospace, MRO, Defence, Automotive & Motorsport, Mission Critical and Energy & Infrastructure, supporting projects like High Speed 2 and the creation of next-generation vehicles. What do we have on offer? We are looking for a dynamic and relationship-driven Account Manager to join our Automotive division. This is a client-facing role focused on delivering exceptional service to clients and candidates across the automotive sector. You will act as the key point of contact, ensuring strong partnerships, understanding hiring and project needs in detail, and working closely with internal teams to deliver high-quality outcomes. This role involves frequent in-person meetings across the UK and Europe, so a willingness and ability to travel is essential. Benefits • Competitive salary + commission, • Regular recognition, rewards and incentives tailored to your motivations, • Opportunity to achieve a company car allowance, • 22 Days Holiday + Bank Holidays and Birthday Day off, • Clear and supported career progression, • Continuous learning and development with yearly self-development budget, • Private medical insurance including discounts on retail and hospitality, • Wellness initiatives to support good mental health, • Regular social events including trip incentives, team lunches and parties, • 1pm Friday finish! What your responsibilities look like • Meet and speak with clients and candidates to build strong, long-term relationships, • Provide outstanding candidate care and proactive client management, • Identify opportunities to grow accounts and strengthen long-term partnerships, • Act as the primary liaison between clients, candidates, and internal delivery teams, • Make referrals and introductions to other divisions within the business to maximise opportunities, • Proactively identify hiring demands and upcoming recruitment requirements, ensuring the right talent pipelines are maintained at the right time Are you someone who is: • Previous experience in recruitment, account management, or a client-facing role preferred, • Willing to strive to meet client and candidate needs to the highest standard, • A natural problem solver able to identify needs and offer solutions, • Always aiming for high performance, • Prepared to demonstrate our Company values; Passion, Responsibility, Entrepreneurship, Team Spirit and Customer Focus? If you’re interested in this exciting opportunity please apply today. #LoveWhereYouWork #WeAreMane #CreatingOpportunitiesForABetterTomorrow

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

OPERATIONS LEAD Location: London, E14 5HP Hours of work: 40 Contract Type: Permanent We are seeking an Operations Lead to oversee the day-to-day FM operations (including Housekeeping, Mail & Document Services, third-party suppliers, and HSEQ compliance) across the site. In this role, you will be instrumental in maintaining operational excellence, delivering high-quality services, and ensuring compliance with health and safety standards. You will deputise for the General Manager when required, support the leadership team in achieving campus objectives, and drive continuous improvement across all operational functions. Job Description This position blends hands-on operational management with strategic oversight, team development, and customer engagement. It offers a varied and challenging environment within a fast-paced, client-focused setting, providing opportunities to make a real impact across the site. Key Responsibilities • Lead day-to-day operations of Housekeeping, Mail & Document Services, and third-party suppliers., • Ensure a safe, compliant, and efficient working environment., • Support continuous improvement initiatives and optimise service delivery., • Develop and coach teams to maintain high performance and operational standards., • Manage budgets, financial resources, and monitor performance metrics., • Maintain customer focus, gather feedback, and ensure contractual obligations are met. About You • Experience in a similar role (Key Account Director/Regional Account Director/Head of Operations) within a corporate or facilities management environment., • Experience of both Hard & Soft FM, • Strong customer service focus and experience in a client-facing environment., • Proven experience leading teams and managing multi-functional staff., • Bachelor’s degree or equivalent industry experience in IFM or operations., • Excellent communication, organisational, and stakeholder management skills., • Ability to prioritise, work independently, and make effective decisions under pressure., • Proficient in Microsoft Office and comfortable using operational systems., • Understanding of health and safety management principles. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Uncapped Commission | Company Car | Career Progression About Us Würth UK has been a trusted leader in the industry for over 50 years, supplying high-quality products and solutions to professionals across a wide range of sectors. With decades of experience, a strong reputation, and a commitment to excellence, we offer stability, support, and the perfect platform to grow your sales career. The Role As a Field Sales Consultant in our Auto Division, you’ll manage your own territory, build strong customer relationships, and promote our extensive, industry-leading product range. You’ll work across market sectors including: • MOT Garages, • Car Dealerships What You’ll Be Doing • Developing new business opportunities and growing your territory, • Managing and nurturing existing customer relationships, • Delivering excellent customer service, including after-sales follow-up, • Using sales systems to track performance and activity, • Overcoming objections and consistently achieving — or exceeding — targets What We’re Looking For • A self-motivated, target-driven individual who thrives working independently, • Strong communication and relationship-building skills, • A proactive, resilient attitude with a passion for sales, • Confidence to think on your feet and adapt to customer needs, • Willingness to learn — full product training is provided, • Experience meeting or exceeding sales targets, • Full UK driving licence What You’ll Get in Return • £24,000 basic salary with minimum guaranteed earnings of £27,300, • Uncapped commission on all sales, • Company car, tablet & mobile phone, • Additional incentives including points-based rewards and length-of-service bonuses, • Access to our exclusive Top Club — all-expenses-paid overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working pattern, • Ongoing training, development, and clear career progression, • Pension scheme (auto-enrolment), • Health Care Plan — contributions towards dental, optical, and therapy treatments Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group. Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Reservations & Ticketing Agent (Mandarin Speaking) Central London – Office Based Salary up to 29k + great benefits If you enjoy the pace of airline reservations, love getting fares right the first time, and want to work for a global travel company supporting a major international airline, this could be a great next step. A global travel company is looking for an experienced Reservations & Ticketing Agent to join their London team. You’ll be working in a multicultural environment, handling bookings, ticketing, passenger support and detailed reporting. Fluent Mandarin (spoken, read and written) is essential for this role. What you’ll be doing: • Handling reservation calls from passengers and travel trade, • Creating bookings, processing changes, issuing and reissuing tickets and EMDs, • Managing invoices, payments and strict reporting procedures, • Completing daily and monthly sales reports and reconciliations, • Supporting customers over the phone and face to face, • Handling reissues, upgrades, reroutes and group bookings, • Liaising with local and overseas teams for the airline client What we’re looking for: • Fluent Mandarin (speak, read, write), • Minimum two years’ airline reservations and ticketing experience, • Strong Amadeus skills including fares, e‑ticketing and manual fare builds, • Excellent communication and customer service abilities, • Calm, professional and detail focused, • Confident using Word, Excel and Outlook, • Strong teamwork and time‑management skills What you’ll get: • 37.5 hour week, office based, • 21 days holiday rising to 25, plus bank holidays, • Life and medical insurance, • Pension, • Employee Assistance Programme, • Spacious modern office in central London, • Supportive, multicultural team environment If you’re passionate about aviation and enjoy a role where accuracy and customer care really matter and have a GDS I’d love to hear from you. Email your CV to or call 0161 238 4490 quoting reference 60547. #AviationJobs #AirlineCareers #ReservationsAndTicketing

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Senior Consultant Job Type: Permanent Location: London, UK / Hybrid Ready to utilize your experience and expertise in Business Consulting. We have an exciting role for you – Senior Consultant Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As a Senior Consultant you will help shape and deliver transformation engagements, lead workstreams, advise client stakeholders, and contribute to the growth. This role blends structured problem‑solving with strong collaboration, inclusive leadership, and pragmatic delivery, helping our clients achieve measurable outcomes. Key responsibilities: • Lead delivery of consulting engagements focused on customer, operational, and business transformation., • Own and manage workstreams end-to-end, ensuring high‑quality outcomes delivered on time and to budget., • Build trusted relationships with client stakeholders and support decision‑making through insight‑led recommendations., • Mentor and support colleagues, fostering a collaborative and inclusive team environment., • Lead workstreams across transformation programmes, from discovery and design through to implementation support., • Engage with stakeholders to understand needs, surface opportunities, and co‑create solutions that are practical and value‑driven., • Design and facilitate workshops that create psychological safety and enable inclusive participation., • Guide requirements gathering, analysis, process mapping, and solution design; ensure outputs are clear, accurate, and actionable., • Support opportunity shaping, proposal development, and client presentations., • Participate in knowledge‑sharing and thought leadership (internally and externally)., • Help build an inclusive team culture through mentoring, feedback, and collaboration. Your Profile Essential skills/knowledge/experience: • Experience in consulting, transformation, or a closely related advisory/delivery role., • Experience delivering transformation programmes, including technology‑enabled initiatives (e.g., CRM, digital platforms, automation, AI‑enabled solutions)., • Demonstrated ability to lead workstreams, manage stakeholders, and drive outcomes in complex environments., • Experience using relevant approaches such as Customer Journey Mapping, Target Operating Models, service design, and process improvement., • Knowledge of digital transformation, technology adoption, and change management., • Strong analytical and problem‑solving skills; ability to bring structure to ambiguity., • Strong communication skills, with confidence presenting to varied audiences and facilitating workshops., • Experience working in multi‑stakeholder, cross‑functional and/or global teams., • Commitment to continuous learning and professional development., • A collaborative approach and interest in supporting others through coaching and feedback. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About The Job An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back-of-house areas., • Collect and dispose of trash and recycling from guest rooms, public areas, and back-of-house spaces., • Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal., • Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities., • Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms., • Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors. About You • Problem solving, • Leadership and team management skills, • Customer facing, • Project Management Skills About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program

🚀 Join the Wowcher Team - We're Hiring a Sales Executive! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Salary: £26,000 - £28,000 + Commissions (OTE £40,000 - £60,000) Are you a Sales Executive ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for business-to-business sales. You must be able to come in and hit the ground running!, • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels., • A smart business-oriented individual who can understand what deal structures and price points will appeal to the consumer, and who can then negotiate strongly to achieve a great outcome for the consumer, Wowcher, and client alike., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

Job Summary Supporting the day to day running of a busy construction site office to maximise team efficiency and output, creating an environment for productivity. Based with the front of house team, you will provide administrative support to the Operations Director to support with administration centred around business profitability and growth. This role requires attention to detail, solid organisational skills and the ability to meet tight deadlines while juggling multiple critical requests. Duties & Responsibilities • Builds a strong understanding of business priorities, demonstrating the ability to proactively anticipate needs and drive improvements to build capacity for the Operations Director, • Ensuring excellent customer service as a key representative and first point of contact for the company, • Monitoring office necessities (stationery/kitchen/bathroom supplies) ensuring they are fully stocked, • Performing a wide range of admin duties, such as photocopying, printing, filing, event organisation, as required, • Comprehensive diary management, arranging appointments, booking travel, organising meetings and appropriate meeting rooms, • Undertaking periodic checks throughout the day to ensure the communal workspaces are neat and tidy for maximum working efficiency, • PPE ordering and management, • Respond to, and progress, incoming leads from phone calls and website enquiries within 24 hours of receipt, • Lead the organisation of external BD events, • Lead the PR/Marketing life cycle sheet, • Lead all site and office photography, • Working collaboratively and communicating effectively with other areas of the Glencar Construction business to provide exceptional support, • To work to the Company’s Quality, Environmental and Safety Management System standards and performance criteria including delivering the objectives set, • To co-operate on matters of health and safety and follow the training provided. To take reasonable care of personal and other’s health and safety at all times, • Any other duties consistent with the role of Office Manager may be required from time to time. Qualifications/Experience • Previous experience in an construction site office manager role advantageous, • Experience of working with competing demands, maintaining composure with an ability to prioritise, • Excellent IT skills – proficient in Microsoft suite of programmes (Outlook, Word, Excel, PowerPoint), • Awareness of and adherence to company policies and health and safety requirements Competencies • Can demonstrate commercial awareness and a strong understanding / have a willingness to learn all elements of the construction process, • A creative problem solver, comfortable working in a fast-paced environment with an adaptable mindset to work to challenging timeframes and late changes to original plans, • A high level of integrity and discretion in handling confidential information, as well as professionalism in dealing with senior executives inside and outside of the company, • Able to create and follow clearly written processes, • Methodical, analytical and organised with an attention to detail, • Excellent communication skills both written and verbal, • Ability to work well under pressure, • Personable and effective team player, • Open to feedback with a willingness to learn and improve

Graduate Trainee Salary £28,922.40 (3-year fixed term) This is a full-time position, with flexibility required for early mornings, late evenings, and occasional weekend work. A mixture of office (central London) and home working is anticipated with this role (minimum of 3 days in the office) The Graduate Trainee programme offers the opportunity to learn and develop as an individual, contributing at a key moment in time to a renown historic institution with a vision to deliver better health care for better lives. The role encompasses working in a busy Learning Directorate to deliver cutting edge education at a time of real change and need in health care, your role will be to work in the teams which plan, organise and deliver education events. Key aspects of the role are to support senior health professionals to make impact through events, updates and showcases, the key purpose of this role is to provide co-ordination, forward planning, budget management and logistical support to our Learning Directorate including Section events as well as newly developed income generating programmes. Responsibilities include: • Planning, • Education programme delivery, • Learning Directorate Support As a Graduate Trainee you are expected to be professional and proactive, applying customer-focused processes to enhance procedures and take a high level of ownership for the area of work for which you are responsible. This role supports and provides guidance to member led specialist medical Section Councils and the RSM Learning Directorate in the forward planning and running of in person events as well as webinars/virtual events - complying with agreed Service Level Agreements (SLA). For more information, please see the JD Closing date for applications: There is no closing date as we will be reviewing applications as we receive them. Interviews: We will be interviewing as we receive suitable applications. To apply please send your CV and covering letter (please ensure you provide a covering letter) quoting reference RSM151 to The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:

🚀 Join the Wowcher Team - We're Hiring a Senior Sales Executive! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Salary: £30,000 - £35,000 + Commissions (OTE £50,000 - £60,000) Are you a Sales Executive ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for business-to-business sales. You must be able to come in and hit the ground running!, • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels., • A smart business-oriented individual who can understand what deal structures and price points will appeal to the consumer, and who can then negotiate strongly to achieve a great outcome for the consumer, Wowcher, and client alike., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

🚀 Join the Wowcher Team - We're Hiring a Graduate Sales Executive! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Salary: £26,000 + Commissions (OTE £40,000 - £50,000) Are you a Graduate with an interest in Sales ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for business-to-business sales. You must be able to come in and hit the ground running!, • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels., • A smart business-oriented individual who can understand what deal structures and price points will appeal to the consumer, and who can then negotiate strongly to achieve a great outcome for the consumer, Wowcher, and client alike., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

The Senior Registration Project Manager acts as the Twenty20 platform delivery expert across DP World’s business and internal events (regional events, global events, Business Engagements Platforms and Partnerships (BEPP)). Actively collaborating with DP World stakeholders and internal GPJ teams for engagements that require Twenty20 solutions, always focusing on efficient and effective attendee journeys that meet DP World marketing objectives. This role brings a holistic view to the delivery of registration and guest management solutions. Bringing individual platforms and digital touch points together to deliver one seamless attendee journey whilst capturing and analysing customer data to inform future experiences and build a detailed picture of customers. This isn’t just about delivering to a scope and budget – we’re looking for a passionate project manager who understands how to use technology to enhance experiences in the unforgiving live event space. Care and attention to detail are critical to the success of our experiences. On-site attendance may be required, and the benefits of careful project planning need to be balanced with the flexibility to make quick decisions. In short you will need to lead the charge on the roll out of this platform and future platforms, with a clear focus on delivering towards our short, medium and long-term strategic goals. Bring plenty of energy, an obsessive drive to create great experiences. Key Responsibilities Platform management and innovation: • Provide guidance, best practice and new feature recommendations for the Let’s Connect platform to DP World and GPJ, • Create training and marketing materials and enable GPJ and DP World teams on platform features and process for delivery, • Provide testing and feedback prior to phased launches and new feature roll outs, • Plan and build out the Guest Portal to include all relevant materials, • Be the go to person on the partnerships team for advice on use of the Twenty20 platform for business events Event registration: • Establish and manage project timeline and milestones, • Gather requirements for the registration system, • Provide or coordinate creation of content (event description, agenda, speaker bios), • Creation of landing pages (event details, FAQ, contact, etc.), • Ensure branding consistency (logos, colours, fonts) and manage brand reviews, • Collect required media assets (images etc.), • Define attendee types and registration flow, • Set up registration form and data collection fields, • Configure automated platform emails, • Craft all email correspondence to attendees, • Conduct thorough QA and user testing before launch, • Schedule and launch email campaigns, • Monitor registration metrics (signups, conversions, bounce rate), • Export and share registration data with DP World stakeholders, • Plan check-in system and badge printing if necessary, • Send reminder emails and event updates to registrants, • Handle attendee support and troubleshoot registration issues, • Maintain data privacy and security compliance (e.g., GDPR), • Send thank-you emails and post-event surveys, • Analyse event performance and attendee feedback reporting back to the client, • Hold post-mortem with team to document lessons learned Large scale events (may require additional support depending on capacity/complexity): • Ensure platform is ready for large-scale events or provide recommendations for alternative suitable platforms where required, • Support system configuration pre-event and onsite infrastructure, • Management of all event registration communications and, • Manage the onsite check-in, badge and conference materials collection and registration support desk, • Dedicated event inbox management, • Data management and weekly reporting, • Sessions scanning and lead retrieval Third Party Meeting Tool & Lead Retrieval (BEPP, global and regional events): • Consolidate and project manage the lead retrieval activities across all third party and proprietary events, • A resource for execution teams in the configuration and implementation of DP World approved meetings and Lead Retrieval tools., • Ensure consistency of data collection across all events in support of wider strategic data collection and sales functions, • Escalation and troubleshooting, • Data cleaning and reporting About you • You’re keen to understand business challenges and use that knowledge to deliver communications and experiences that will successfully reach and influence the audience, • You have extensive experience of using event management / guest registration systems across a range of clients and event types., • You’re naturally curious around how technology works, staying up to date with trends, • You’re reliable, accountable and dedicated to the success of assigned projects, • You are driven with a high energy level and ability to be self-motivated, • You have a strong professional service focus including ability to remain flexible and collaborative when under pressure, • Willingness and flexibility to work across different time zones, as you will be supporting a global team with key stakeholders located in the UAE, so early mornings may be required Background, Skills and Experience • You’ll have demonstrable knowledge and experience of working in the digital product space, with event technology platforms specifically., • Intimately knowledgeable about digital delivery processes and when to include key disciplines like UX, UI and content strategy. Ability to defend and represent this process to other areas of the business., • Comfortable drawing up appropriate processes for delivery of projects and socialising them within the business and DP World stakeholders, • You will have experience working with designers and developers with different digital skillsets, leveraging their knowledge to help deliver work. You will talk their language and then work out how this can be best communicated to less digitally savvy colleagues and clients., • Broad client experience consistent with our portfolio of progressive and sector defining client brands., • Experience of the live environment / experiential delivery and its specific pressures., • Demonstrable experience of successfully generating and pitching ideas and overseeing technology aspects through to delivery., • Experience being client facing with often complex global brand organisations.

Dalkia UK are looking for a Senior Commercial Manager to join our commercial team within our Facilities business. We are looking for someone who is South East based as you will need to regularly work from our Central London office This role will provide commercial management support to the business in order to maintain its long term profitable growth and to manage and minimise commercial risks. The Commercial Manager will work closely with Divisional Operations Directors, Business Unit Directors, Account / Contract Managers and Contract Support on FM contracts, Project Managers on Projects, the Business Development team on new bids as well as the Senior Leadership team on any business initiatives. The role will also have interaction with many customers and suppliers. This role will cover all aspect of the business including technical maintenance services, facilities management, reactive works, small works, projects and energy initiatives. The role will also be responsible for the management, direction and development of commercial managers and/or commercial assistants within the division. Main Responsibilities: • To provide commercial management insight and advice to divisional operations director and associated leadership team to achieve pro-active commercial management of opportunities and risks., • This includes management information and analysis, presentations of key issues (including new laws and/or industry changes), direct and clear communication and pro-active leadership., • To support the commercial performance of the business by managing key commercial issues., • This will include areas relating to payment mechanisms and processes, WiP and debt, change control, cost control / recovery, scope compliance and the achievement of commercially healthy and profitable contracts., • Monitor that key contractual obligations are being met, including service-level agreements (SLAs) and key performance indicators (KPIs) and identify and mitigate risks related to contract terms, disputes, or compliance. Further, develop and implement commercial strategies aligned with the company’s goals and identify opportunities for growth within existing contracts., • To analyse commercial issues and to articulate, advise, influence and motivate stakeholders, both internal and external, to achieve the best commercial solutions for Dalkia., • This will include circumstances where financial performance is not meeting business expectations or requirements, non or late payment, high work in progress, business risk, insurance claims and where there is potential for formal dispute with a Customer or Supplier., • To ensure correct governance, including cost build up and margin policy, is adhered to in respect of new bids (PPM or Projects) in line with Company governance procedures and that appropriate records of such governance are in place., • To review all contractual terms and conditions against established business parameters, including the commercial redlines, for new business opportunities, existing contract retenders and projects identifying key commercial points and all unacceptable provisions., • This includes the preparation of a contractual summary as part of tender sign-off process and for contract signature., • To achieve a signed contract document on the best possible terms and on a timely basis whilst maintaining a good customer relationship for new or renewed contracts. This will include leading the negotiation where necessary and interfacing with business development and business units teams as required., • Update and maintenance of the Contract Database including renewals, extensions, changes and expiry or terminations as applicable., • To assist with the reporting of revenue, costs and margin performance for contracts by revenue stream (PPM, Extra Works and Projects) on a monthly basis to ensure the contrasts are being commercially traded in line with company procedures and in an accurate manner., • To ensure Account / Contract Managers and Contract Support follow established processes for the commercial management of each contract, including, but not limited to, invoicing, order placement, WIP management, projects, processing supplier invoices and budget/forecasting., • To provide education and training to the business in the form of individual 1-2-1 training, presenting at team meetings and running training sessions in order to improve the overall commercial awareness of the business and to promote compliance of ‘d’ above. Also, through monthly contract and project reviews., • To promote best practice with suppliers. This will include order placement, compliance with preferred suppliers and supplier related commercial management issues, • The role will also be responsible for the management, direction and development of commercial managers and/or commercial assistants within the division., • Other issues as deemed necessary by the Commercial Director or Senior Leadership Team. Benefits • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Skills and Experience Required • Good Commercial Management skills with attention to detail, • Ability to build client relationship skills that provide benefits for both parties, • Negotiation strategy skills that deliver positive results, • Sound understanding of contract terms and conditions and different contract commercial models including cost plus, fixed price, GMP, etc, • Ability to driving margin improvement and understanding of financial data / reports, • Understanding of law and legal frameworks relating to services agreements and construction projects, • Sub-contractor relationship management, • Ability to identification and mitigate risks, • Good IT skills, particularly in the use of word, excel and PowerPoint., • Good communication skills, written and oral, and the ability to influence and motivate to achieve desired, • outcomes., • Organisational and time management including the ability to multi-task., • Experience, • Previous experience in any of the following sectors:, • Proven experience (5+ years) in a commercial role within the facilities management industry or a related, • service type industry., • Good knowledge of FM services, contract types (e.g., PFI, TFM), and procurement processes., • Construction Management / Quantity Surveying, • Legal – contract law, liabilities, change control, disputes., • Financial Management – contract P&L and familiarity with financial systems and reporting tools. Qualifications • Commercial Management, • Facilities Management, • NEC4 / CIOB, • RICS / Quantity Surveyor, • Business Studies / Business Management, • Financial Management At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Location: London Contract: 12 month FTC Salary: £29k Service & Guest Experience • Welcome and assist Members and guests on arrival, ensuring exceptional service at all times., • Escort overnight guests to their rooms and introduce key room features., • Host restaurant and lounge areas and assist with drinks service when required., • Promote club facilities, private areas, events, and dining options to Members and guests., • Upsell bedrooms and assist with restaurant, private dining, and screening room enquiries., • Answer and direct incoming calls professionally., • Ensure guest accommodation and services meet club standards., • Handle shoe care, pressing, and dry-cleaning requests efficiently., • Maintain confidentiality regarding Members and guest information., • Stay informed about club events and facilities to advise Members., • Support the Reception Manager with bookings and operational tasks., • Take responsibility for Duty Manager tasks on weekend shifts., • Manage housekeeping and food & beverage requests during weekend operations., • Ensure Member care while maintaining awareness of health and safety risks. Requirements: • Experience in a receptionist role, • Experience of working in a similar luxury environment, • Experience of dealing with high profile guests, • Experience of setting and maintaining exceptional customer service, • Attention to detail, • Effective communication, • Ability to deal with people from different cultures and backgrounds, • Ability to deal with challenging situations

Job Title: Residential Conveyancer Location: Central London (Hybrid - 2 days per week in office) Salary: Up to £60,000 with 20% bonus Benefits: 25 days holiday + birthday off, hybrid working, free conveyancing legal fees, moving home & volunteering days, retailer discounts, refer-a-friend bonus, frequent socials About the Company: Join one of the property market’s most respected legal teams, known for delivering outstanding customer service with a Trustpilot rating of 4.8*. This firm combines the feel of a boutique practice with the strength of a national network. With strong values, modern systems and a supportive, high-performing culture, the firm offers clear progression, cutting-edge tools, and a meaningful place to do your best work. Role Summary: Based in Central London, this is a full-time permanent role managing your own caseload of residential property matters including freehold, leasehold, new build, and shared ownership. You’ll work alongside experienced solicitors and enjoy access to leading technology, 1:1 paralegal support, and a culture that values both independence and collaboration. Ideal for someone who thrives in a high-performing, customer-focused legal team. Key Responsibilities: • Manage your own caseload: Handle matters from instruction to completion across all residential transaction types, • Use leading systems: Optimise workflow through one of the market’s best conveyancing platforms, • Deliver top-tier service: Be a key point of contact for clients, introducers, agents and third parties, • Maintain compliance and SLAs: Keep your files in excellent order and meet all legal, regulatory, and firm requirements, • Mentor and support: Supervise and coach paralegals within the team, • Contribute to a positive team environment: Help build a high-performance, client-first culture Requirements: • At least 1 year of experience managing residential conveyancing matters from start to finish, • Exposure to new build or shared ownership work is a bonus, • Deep understanding of residential property law and current processes, • Strong communication, organisation and problem-solving skills, • Commercial awareness and commitment to customer care, • Able to work independently with resilience and attention to detail If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Conveyancing Solicitor, Residential Property Lawyer, Conveyancer, Property Solicitor, Residential Legal Executive

Role: Senior Medical Copywriter Team: Medical Copywriting Location: Hybrid/Remote (Flexible) – London, UK Job type: Full Time About Our Client Our client is a people-powered health organisation that helps health brands engage with patients, healthcare professionals, carers, and payers to deliver measurable impact. They design digital-first, transformative experiences that influence behaviour and improve health outcomes. The team is multidisciplinary and collaborative, including creatives, strategists, analysts, social media experts, project managers, and client service leads. Together, they deliver innovative healthcare experiences, from connected content programmes and mobile apps to digital services and social communities. By leveraging emerging technologies, they help healthcare brands build loyalty, connect care ecosystems, and disrupt traditional markets. Our client works globally with UK, EMEA, and international clients, collaborating across offices worldwide to bring applied innovation to each project. The Role As a Senior Medical Copywriter, you will be a trusted senior member of the medical copywriting team. You will lead on key accounts, translating complex clinical data into persuasive, audience-appropriate copy that supports healthcare professional understanding and influences patient care. You will: • Lead medical copywriting on major accounts and campaigns, • Mentor and manage junior and mid-level medical copywriters, • Shape communication and experience concepts that bring clinical data to life, • Collaborate closely with creative, account, and scientific teams to ensure medical and creative alignment, • Maintain high standards of accuracy, compliance, and quality across all outputs, • Advise clients on medical narratives, portfolio messaging, and content strategy Your work spans print, digital, social, web, AR/VR, and other emerging technologies, giving you the opportunity to explore new channels while applying your scientific expertise. Why This Opportunity • Lead on high-profile, global healthcare accounts, • Influence strategy, messaging, and campaign development, • Mentor and guide junior and mid-level copywriters, • Be part of a collaborative, ambitious, and innovative team, • Work across multiple channels and cutting-edge digital experiences Key Responsibilities • Write persuasive, accurate, and audience-appropriate copy for multiple formats and channels, • Interpret and translate clinical trial and real-world data into clear, engaging messaging, • Maintain medical oversight and ensure compliance with regulations, • Mentor and provide guidance to junior team members, supporting their development, • Build strong relationships with clients, account leads, and cross-functional teams, • Contribute to strategic planning, pitch development, and portfolio messaging, • Manage multiple projects with resilience, escalating issues appropriately, • Maintain subject-matter expertise in assigned brands and therapeutic areas Requirements • Solid scientific background (bachelor’s degree in life sciences, 2:1 or above), • Proven experience in medical copywriting with responsibility for high standards across multiple accounts, • Expertise in healthcare advertising and thorough understanding of industry regulations (ABPI Code of Practice), • Exceptional verbal and written communication skills, • Experience mentoring junior colleagues and line management responsibilities, • Strong strategic, creative, and proactive mindset, • Ability to work collaboratively, communicate effectively, and inspire colleagues Core Competencies • Customer Focus: Builds long-term client relationships and uses insights to guide strategy, • Collaboration: Works effectively with teams to achieve shared objectives, managing conflict diplomatically, • Drive for Results: Takes action, identifies opportunities, and pushes for outcomes, • Innovation: Develops new ways of working and creative approaches beyond traditional methods, • Planning: Organises tasks effectively, provides direction, and measures success against goals People Manager Competencies (if applicable): • Developing talent and supporting team growth, • Communicating vision and purpose clearly, • Using acumen, impact, and motivation to navigate complex challenges Why Join Our Client Our client believes that keeping the world healthy is a shared responsibility. Their work creates sharper, more memorable, and valuable healthcare brands to drive better outcomes.

ABOUT THE CLIENT A world-leading enterprise in the field of intelligent intercom and smart home. It provides full-scenario solutions for residential, commercial office, elderly care, medical care and other scenarios, with its products and services covering more than 130 countries and ranking first in market share in some regional markets. ABOUT THE ROLE As Senior Pre-sales Engineer for the UK market, you will independently lead the full pre-sales technical support process for smart intercom and smart home projects, including needs analysis, solution planning, customised solution writing, and English-language product demonstrations and presentations. You will support the sales team in driving technical marketing activities such as online seminars and exhibitions, developing demo solutions and competitive analysis reports, and contributing to new market development, customer acquisition, co-operation negotiations, agreement signing, and order conversion to support regional sales targets. You will also take ownership of full-cycle technical support for major projects and key customers across the in-sales and after-sales stages, ensuring smooth delivery and effective issue resolution. Acting as the frontline technical expert, you will co-ordinate cross-functional resources to resolve technical issues and complaints, enhance customer satisfaction, and gather customer feedback and market intelligence to support continuous product and service improvement. Key Responsibilities Pre-sales Technical Support • Plan and execute technical marketing activities such as online seminars and exhibitions., • Develop demonstration solutions, customised solutions, and competitive analysis reports., • Support the sales team in exploring new markets and acquiring new customers., • Participate in co-operation negotiations, agreement signing, and order acquisition to support the achievement of regional sales targets., • Independently manage full-cycle technical support for major projects and key customers to ensure successful delivery., • Resolve frontline technical issues and customer complaints, coordinating internal resources to deliver effective solutions., • Continuously improve customer satisfaction through responsive and high-quality technical support., • Collect customer feedback and competitive insights to drive ongoing product and service improvement. Skills, Knowledge & Expertise • Bachelor’s degree or above in Communication Engineering, Electronics, Computer Science, or a related field., • Experience in the smart intercom, smart home, access control, security, or related industries. Exposure to adjacent sectors such as building materials, HVAC, elevators, high-end flooring, luxury furniture, lighting solutions, security cameras, fire safety systems, or other ELV-related products is an advantage., • More than 3 years of pre-sales technical support experience; exposure to overseas markets or independent project delivery is preferred., • Strong solution-writing and presentation skills, with familiarity in competitive analysis methods., • Good project management awareness and a strong customer service mindset., • Fluency in both Mandarin and English for business communication., • Willingness to travel for business as required., • Clear logical thinking, a results-oriented mindset, and excellent communication and co-ordination skills.

A little about us: Want to work for a disruptive digital marketing agency in the heart of London? re:act was founded by two global FMCG marketers with experience in Health & Beauty, Gaming, Food & Drink and Technology and since 2019 re:act marketing has grown from a team of 2 to over 40 employees. Working with blue-chip clients across multiple sectors, we are a creative content agency that truly believes in developing content that means something to consumers. Brands are no longer defined by what they say about themselves, but by what real people say about them. Our agency creates unique moments that matter to the consumer, which allows brands to own conversations in a creative and engaging manner. Our experienced team creates content that travels with feeling and puts conversations at the heart of everything. So where do you fit in? We need additional heads to join our ambitious bunch of individuals. We are looking for someone with energy and grit, who thrives on creating world-class experiences for our customers, is resilient and up for a challenge. Position Overview: We are looking for an Account Director who has great aptitude in building and maintaining customer relationships, who can help facilitate further growth, and support leading a team to provide the utmost level of client service. You will possess excellent planning and leadership abilities to manage and advise a team of Account Managers, and Executives. Key Responsibilities: • Liaising with clients at a senior level on a day-to-day basis – providing strategic insight to push clients, and the agency, creatively and strategically, • Help develop strategic plans and process across the client portfolio. Setting the goals, strategy and objectives for the Account Management Team to ensure projects are completed to a specific schedule, and within an agreed budget, • Plan budgets and activities, ensuring the timely delivery of services and assets to clients, resolving any issues to maintain and strengthen client trust, • Understand client requirements and needs to offer suitable solutions; generating new business and identifying opportunities for growth, • Review reports for the team and communicate overall quarterly/annual progress to senior management and external stakeholders, • Provide feedback, advice and support to the Account Team; conducting performance evaluations using key metrics Role Requirements: • Significant & extensive experience in professional client relationship management, • Ideally brand side trained – experienced SBM or MM level, • The ability to plan and strategise at a senior level, • Strong internal and external stakeholder leadership skills, • A creative storyteller with the ability to apply data to quantify opportunities and influence decision-makers, • A sense of urgency, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity, • A leader with effective and proven team management capabilities, • A keen attention to detail, with a solid understanding of budgeting and reporting and excellent organisational and negotiation skills, • The ability to spot opportunities with your clients – really understanding their world and supporting them accordingly, • Full awareness of creative processes and techniques – including digital platforms, • Beauty and/or Personal Care experience preferable. What you’ll get: Reward & Recognition Annual bonus scheme Recruitment referral bonus New business bonus Company pension Time Off & Leave 25 days annual leave + bank holidays Your birthday off Festive time off in December Friday Summer Hours (1pm finish) Wellbeing & Support Employee assistance programme Free breakfast, tea & coffee Dog-friendly office Culture & Social Team socials Inclusive Hiring: We’re committed to building a diverse and inclusive workplace. Applications are welcomed from people of all backgrounds, experiences and perspectives. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Hours: 37.5 per week Salary: £33,300 + uncapped OTE (£49,200) The Role We’re looking for a driven and experienced Telesales Supervisor to lead one of our high-performing sales teams. This is a hands-on leadership role where you’ll inspire, coach, and develop your team while driving results in a fast-paced, target-driven environment. You’ll play a key part in shaping team performance, enhancing customer experience, and delivering on ambitious sales targets. What You’ll Be Doing • Lead and manage day-to-day telesales operations to maximise performance and productivity, • Coach and develop team members through feedback, and regular 1:1s, • Run engaging team meetings, training sessions, and performance reviews, • Track, analyse, and report on sales performance, KPIs, and customer feedback, • Handle escalated customer queries with professionalism and efficiency, • Motivate your team to achieve targets while maintaining a positive, high-energy culture, • Ensure compliance with company policies and industry regulations, • Deliver hands-on coaching, including “ride alongs,” to embed best practice selling techniques What We’re Looking For • Proven leadership experience in a telesales or call centre environment, • Strong communication and motivational skills with the ability to inspire a team, • A data-driven mindset with the ability to turn insights into action, • Confident using CRM systems, MS Office, and call centre technology, • Highly organised with excellent time management skills, • Professional, customer-focused, and results-driven Desirable Experience • B2B telesales experience, • Previous experience supervising or mentoring a sales team What We Offer You • Basic salary £33,300 with a high-earning bonus structure, • OTE £49,200, • Regular sales incentives, competitions, and rewards, • Access to Würth’s exclusive Top Club — win luxury overseas trips for you and a guest, • 23 days holiday, increasing to 28 days with service, • Monday–Friday working hours (your weekends are yours), • Industry-leading training, coaching, and career progression, • Pension scheme in line with auto enrolment, • Health Care plan – money towards your dental, optical and treatment therapies, • Ample free parking Apply now and power the growth of our network! We are committed to fostering inclusion and diversity to support the future success of the Würth Group. Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Medical Field Service Engineer Medical Systems £45K + 10% Bonus (Earnings circa £50K) + Company Vehicle + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training High Wycombe, Watford, Luton, Hitchin, Stevenage, Hertford, Ware, Bedford, Milton Keynes and surrounding areas An excellent opportunity for a Field Service Engineer, Biomedical Engineer or Medical Engineer from a wide range of potential sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers, X-ray and CT Service Engineers, Subsea Engineers, Laboratory Engineers and engineers from other high value capital equipment backgrounds, to join a global market leading manufacturer in sophisticated medical systems, offering first class product training and unsurpassed opportunities for career development The Company – Medical Field Service Engineer, Medical Systems My client is a global leader in healthcare. This organisation’s impressive portfolio of products and fully integrated medical systems incorporates many aspects of the healthcare equipment sector. Offering 'best in class' solutions across a wide range of equipment modalities, their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. They employ thousands of people globally and are an integral part of an instantly recognisable worldwide technology group. The Role - Medical Field Service Engineer, Medical Systems Following expansion, they seek to recruit a customer focused and technically motivated Medical Field Service Engineer, responsible for the service, repair, breakdown and maintenance of their range of highly advanced Medical Systems, located at hospital and healthcare centres throughout the region above. Your Background - Medical Field Service Engineer, Medical Systems Applications are encouraged from Field Service Engineers, Medical Engineers or Biomedical Engineers from a wide range of engineering sectors, including medical device, medical imaging, laboratory device, subsea oil and gas, semiconductor, ex HM Forces Engineers (RAF, REME, Navy), industrial / commercial imaging or other areas of electronic manufacturing and services. You must have impeccable customer service skills and a confident and professional manner in customer facing environments. The Benefits - Medical Field Service Engineer, Medical Systems This is an excellent opportunity to join a world class medical systems organisation. You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire there are opportunities to progress your career into more technical specialist roles. In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced. A generous remuneration package is also guaranteed, including competitive salary, company van, bonus, healthcare, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation. This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.

Do you have experience in a phone-based customer service environment? Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Loan Servicing Specialist to join our team and contribute to the success of our organisation in Uxbridge, London. We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately. You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle. As a Loan Servicing Specialist, your key responsibilities will include: • Delivering accurate and timely processing of mortgage administration activities, • Daily interactions with customers and third parties via telephone and in writing, • Managing your own workload efficiently and effectively in accordance with agreed policies and procedures, • Liaising effectively with clients, representing Pepper appropriately, • End-to-end servicing of mortgage/loans from completion through to redemption stage, • Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience Essential Skills • Can consistently deliver outstanding customer service, • Previous experience within a phone-based customer service environment., • Experience of working within the Financial Services Industry, • Confident telephone manner., • Excellent attention to detail., • Able to work to tight deadlines, • Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales, • Demonstrate the ability to form productive relationships at all levels, • Strong English verbal and written communication skills, • Self-reliant and self-motivated This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months. Benefits • Salary of £27,000 - £29,000, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday (increasing with length of service) plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Payroll Giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Convenience Territory Manager (Urban Activator) Territory: London Up to £30k + 10% bonus Company vehicle provided + phone & tablet provided We’re looking for energetic and motivated individuals to join us Urban Activators (think Field Sales but amplified!) representing amazing brands such as Ocean Spray, Loacker, Ryvita and Clif Bar in Convenience and Independent stores. This is a practical, hands-on role where you’ll be out in the field every day, ensuring our brands are visible on shelf, stocked and sold. A day in the life: • Work to a set of postcodes in your territory, creating your own journey plan within agreed guidelines – giving you flexibility in how you manage your day, • Visit 13 convenience and independent stores daily, • Sell key food & drink lines directly from your vehicle to drive immediate distribution in line with our strategy, • Influence retailers to purchase ongoing stock from their preferred cash & carry, • Check product availability and ensure our products are always on the shelf, • Build eye-catching displays and place point-of-sale materials, • Work with store owners/managers to grow sales and visibility, • Capture data on your tablet to track performance, • Spot opportunities and feedback insights to your manager Who we’re looking for: Ideally you will have a sales background, however it is not essential. Some of our best Urban Activators have come from hospitality, retail, or customer service, where they’ve listened and been confident in talking to people, solved problems, and been self-motivated on busy days. This role is also a great first step into a sales career in FMCG – we’ll give you the training, support, and experience you need to develop. If you are: • Confident and approachable, able to build relationships quickly, • Organised and self-driven, happy to manage your own day, • Someone who loves being out and about, not stuck behind a desk, • Motivated to hit goals and take pride in your work, • A holder of a full UK driving licence, with your own vehicle What you’ll get: • Up to £30k salary + 10% bonus opportunity, • Company vehicle provided (van) + phone, and tablet to support your work, • 28 days holidays (including public holidays) and a day off for your birthday, • 37.5-hour week, with some flexibility in when you start and finish, no weekend working, • Regular training, support, and incentives, • Contributory Pension., • We care about mental well-being – we provide all colleagues with 24/7 support on physical, financial & mental health., • Annual pay reviews., • Enhanced career development opportunities through our Rebel Talent programme Who are Foster? Foster works with some of the biggest names in food & drink, from The Hershey Company (Reese’s) to Carlsberg Britvic to Twinings, and fabulous brands like Loacker, Tim Tam, Ryvita, Ocean Spray and more. This is an awesome opportunity to join our incredible field sales team. An exciting role for someone who enjoys growing the distribution and footprint of a brand and doesn't mind opening new doors with prospective customers. If you’ve got a passion for field sales and brand building, this is your dream role!

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English, additional language skills highly desirable., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

About Zelt: Zelt is building the first unified employee platform that brings together HR, payroll, IT, onboarding, and automation into one seamless system. We’ve been recognised by G2 as a High Performer across HR and Payroll, the only European vendor with that status. Why this role? This is a rare opportunity to join a growing startup in a role that sits at the core of customer experience. You’ll help customers navigate essential parts of the Zelt platform, solve real problems, and create meaningful value every day. This is not just a reactive support role. You’ll guide customers through complex, sometimes sensitive workflows, help them adopt new features, and directly influence how users experience Zelt. You'll work closely with founders, product managers, and engineers to turn moments of friction into clarity and trust. If you love working with people, think in systems, and want to make a difference, this role is for you. Your role: You will be the first point of contact for customers who need help, answers, or reassurance. You will resolve problems, guide users, and turn each interaction into a moment of trust. You will work closely with Customer Success, Product, and Engineering to improve workflows and make the platform more intuitive over time. You will own customer conversations from start to finish, with the autonomy to act and the support to grow. You are thoughtful, curious, and solution-focused. You do not just close tickets. You remove the need for them next time. Your tasks: • Respond to support requests with speed, clarity, and care, • Guide users through Zelt workflows and unblock issues, • Track and improve key metrics like CSAT, response time, and resolution time, • Identify bugs, product gaps, and points of confusion, • Share insights to improve features and internal processes, • Help customers adopt features and optimise how they use Zelt. Requirements: • A genuine enjoyment of working with people and helping them succeed, • Clear, calm communication skills, both written and verbal, • A proactive mindset with the confidence to work independently, • Steady under pressure, with a constructive and solution-oriented approach, • A systems thinker who solves problems at the root, not just on the surface, • Bonus: Familiarity with tools like Intercom, analytics platforms, or customer insight software, • Bonus: Experience in people-first environments such as hospitality, reception, or service roles. Why to join us: • Be the trusted voice customers rely on when it matters most, • Work closely with product and engineering to improve the user experience, • Optimise customer support functions using the latest tools like AI chatbots, • Join a high-ownership team that values care, speed, and impact, • Grow quickly in a role that shapes how users experience Zelt. Let’s build something better: If you are ready to support customers with empathy, solve meaningful problems, and help shape how Zelt delivers support, we would love to hear from you. This role is full-time and office-based (London Victoria).

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

About the Company East End Homes is a community-led and locally based housing association in the London Borough of Tower Hamlets. Our mission is to provide services that meet the needs and aspirations of local residents. We own and manage over 3,900 homes across five estates - Glamis, Holland, Island Gardens, Mile End, and St George's. We operate from offices in the heart of each of our communities and run four community centres. As a not-for-profit housing association, we reinvest our profits back into improving homes and services for residents. About the Role Our Customer Service Officers are the first point of contact for our customers, and provide excellent customer care to both our external and internal customers. They are our administrative experts, who can help resolve issues at the first point of contact, helping to ensure our services run smoothly. They work efficiently and effectively to help our teams deliver on time and on budget. The postholder will promote and embed EastendHomes’ values: • We Care – by supporting victims, vulnerable people, and communities affected by ASB and safeguarding risks., • We Are Trusted– by acting with professionalism, integrity, and a commitment to fairness., • We Are Improving– by using data, feedback, and learning to strengthen services., • We Are Listening– by being responsive to residents’ concerns and tailoring support to individual needs. Responsibilities Operational support • To provide a customer focussed, proactive, comprehensive and high-quality service to customers. This will include front office reception, responding to telephone, face to face, email, and any other correspondence enquiries made by the Association’s residents., • Providing first-line response to a wide range of housing-related queries, including repairs, tenancy issues, anti social behaviour, rent payments, parking permits etc., • Providing administration services to internal teams as required including, but not limited to, Asset Management, Housing., • Raise repairs requests, deal with ongoing repairs and follow on works, liaising with suppliers and internal and external customers., • Collect phone-based satisfaction survey response through proactive calling based on the requirements of the teams., • Work collaboratively across the Association, co-ordinating and cross working to achieve efficiency and supporting other departments as appropriate., • To deliver services that meet key performance targets/indicators, operational service plan objectives, legislation, and regulatory requirements that reflect best practice and always deliver excellent customer service., • Ensure the effective management of the allocated caseload of work, raising concerns and blockages with line manager as appropriate., • Engage with tenants and support resident involvement activities including surveys and consultations., • To monitor and action incoming correspondence via email, post, telephone and internal systems and respond or escalate appropriately in a timely manner, • Maintain relevant service-related databases (e.g MRI, Payment Systems), spreadsheets and contractor portal to ensure information is accurate and up to date and can be used, where necessary by management including to satisfy disclosure documents and SARS requests, • Ordering and distributing fobs as required Person Specification • All criteria below are essential unless marked as desirable. Required Skills • Experience of providing a high quality customer service., • Experience working within a customer service environment., • Experience of working within a Team to deliver first point resolution., • Experience of working in a Housing environment desirable., • Excellent communication and interpersonal skills– able to engage confidently with residents, colleagues, and partners., • Strong problem-solving skills and ability to manage competing priorities., • IT literate with ability to maintain accurate records and use housing and telephony systems., • Collaborative mindset with the ability to work effectively as part of a team. Benefits • 33 days holiday plus Bank Holidays., • Pension – Employer Contribution., • £200 – Gym Membership contribution., • Medical Cash Plan. Equal Opportunity Statement Equality, Diversity and Inclusion is fundamental to our core beliefs and values, and we have a due regard for the need to eliminate unlawful discrimination, promote equality of opportunity, and provide for good relations between people of diverse groups, in particular the characteristics protected by the Equality Act (2010). We are committed to achieving greater diversity at East End Homes and welcome applications from candidates of all backgrounds, identities, and characteristics.

Create have teamed up with a luxury manufacturing clothing company, who support the creation of bespoke and ready-to-wear garments. They are currently looking for an Account Manager to join a growing team and will work alongside their Head of Client Services. This is an exciting role that will allow you to work with with extensive existing supply chain partners in Men's and Womenswear high end bespoke garment production. This is a full time position 5 days a week in the office/NO HYBRID Job spec includes: • Daily communication with clients to maintain high levels of service and quality for the brand, • Handle Client enquiries – working cross-functionally with departments to service needs, • Make regular enquiries with clients about performance and stock levels of uniforms, • Generate new and repeat orders from existing client base, • Liaise closely and work with clients on repeat orders, finalising quotes and obtaining Purchase Order’s • Ensure prices and minimums are accurate on quotes and client POs received, • Work closely with production to monitor delivery dates to manage client expectations, • Co-ordinate measuring/fittings sessions with clients, • Generate customer orders and delivery notes in specialist software, • Consolidate client orders for delivery – working with the Finance team on invoicing clients on despatched goods • Create Commercial invoices for shipments to clients– including international shipping quotes, • Ship client orders/samples to clients as needed, along with the Production & Tech team, • Ensure client price lists are reviewed annually for each client, • Ensure clients have accurate care guides for all products, • Assist with On-site installations of uniform collections – International and Domestic The ideal candidate: • Excellent verbal and written communication, • Well presented, needs energy and savvy, • Great attention to detail (essential), ability to carry out client meetings & presentations, • Excellent computer skills – very important, • Perfect candidate will be logical, practical and organised. Have great time management skills. • Able to travel – Local & international If you have worked with uniforms , that would be a great advantage

Customer Wellbeing Team Lead, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to build that. This is one of our first customer hires built for our consumer base in Germany. You will start hands-on — answering emails, managing WhatsApp, handling escalations, setting the tone. Then you will hire and lead a team of 4–5 Customer Wellbeing Executives as we scale. The standards you set, the culture you build, the processes you define will shape how Healf shows up for German customers for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You have to create it. And because this is the founding market, what you create becomes the model for every customer team Healf opens across Europe. Every standard you set, every process you define, every lesson you learn will be studied and repeated. That is why the bar is so high. The first Customer Wellbeing Team Lead doesn't just launch a support function. They set the standard for how Healf takes care of customers internationally. What you will own → The German customer experience, end to end. Response time, resolution rate, CSAT, quality. You own the numbers and you take them seriously. → The tone and standards. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The team. Hire, onboard, and coach the people who will carry the function as it scales. Build a culture of ownership, care, and accountability from day one. → The feedback loop. Turn what customers tell you into improvements across Operations, Product, Marketing, and Commercial. You are the voice of the German customer inside Healf. → The blueprint. You are the first. What you build becomes the model for every customer function Healf opens across Europe. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You have at least two years in customer service or customer experience, and you know the difference between closing a ticket and genuinely resolving a problem. You move like a founder. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A customer experience or support function you built from scratch. What was the state when you started, what did you build, and what does it look like now? → A moment where you turned a difficult customer situation into a loyal one. How did you do it and what did you learn? → Evidence you can hold standards and move fast at the same time. What did that look like in practice? → How you've led or developed people, formally or informally. What is your approach to building a high-performance team? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. It's week three. You have no team yet, the volume is higher than expected, and you've spotted that the same complaint — a product arriving damaged — is coming in repeatedly. You're handling it case by case, but it keeps coming. What do you do, and how do you decide what to prioritise first? 200 words. Plain English. No templates. Show us how you think.

Client Acquisition Specialist (Memberships): Starting at £27k About the Job This is an exciting role for those with a cheerful, outgoing personality who love interacting with people and animals. If you enjoy engaging with the public, building relationships, and being part of a dynamic team, this role is perfect for you. Occasional in-clinic administration will also be part of the role, but most of your time will be spent meeting clients, promoting our services, and supporting our community initiatives outdoors. Company Description Virtue Vets is London’s leading next-generation veterinary care and pet wellness clinic chain. Known for premium, tailored care at accessible prices, we deliver an exceptional experience for pets and their owners. Our clinics feature modern, contemporary designs alongside state-of-the-art diagnostic, surgical, and laboratory facilities. At Virtue Vets, we prioritize pet health and client satisfaction in every aspect of our services. Role Description We are looking for a Client Acquisition Specialist (Memberships) to represent Virtue Vets in London. You will be the friendly face of our brand, helping potential clients learn about our services and encouraging them to experience our clinics. Your responsibilities will include: • Engaging with the public in busy areas, parks, and at local events to introduce Virtue Vets and our services., • Providing information to potential clients and assisting with sign-ups., • Conducting tours of our clinics for interested clients., • Supporting occasional in-clinic administrative tasks, including answering client inquiries and helping with simple office duties., • Assisting the team during promotional events and community initiatives. What We’re Looking For • Outgoing, approachable, and enthusiastic personality., • Excellent communication skills and confidence engaging with the public., • Professional, neat, and well-presented appearance., • Ability to work independently and as part of a team., • Flexibility to work weekdays, weekends, and some evenings., • Experience in customer service, hospitality, events, or retail is preferred., • A love of animals and interest in pet care is a strong advantage. Why Join Virtue Vets? • Be part of a modern, fast-growing veterinary brand., • Enjoy a role that mixes people engagement, events, and light in-clinic administration., • Flexible working hours and a dynamic work environment., • Work with a supportive, friendly team and make a tangible difference to pets and their owners.

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting to the Event Operations Manager, the Event Operations Executive is a hands-on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. The role is responsible for managing sponsor operations and event logistics, delivering a high-quality sponsorship experience before, during, and after each event. Working closely with sponsors, Event Managers, and the wider operations team, the Event Operations Executive manages sponsor communications, registrations, and deliverables, ensuring sponsors clearly understand event requirements, timelines, and deadlines. The role plays a key part in optimising sponsor ROI by delivering excellent customer service and ensuring a seamless, well-organised event experience. The role also provides administrative and operational support across the full event lifecycle. Through active involvement in event preparation and onsite execution, the Event Operations Executive contributes directly to the smooth running and successful delivery of DCD events. Key responsibilities • Support the Event Operations Manager in the planning, coordination, and onsite delivery of DCD events across the portfolio, acting as a senior operational lead for defined workstreams, • Take ownership of assigned operational areas, ensuring delivery against agreed timelines, budgets, quality standards, and sponsor expectations, • Own specific operational budgets, tracking spend and reporting into the overall event operations budget, • Build, negotiate with, and maintain strong working relationships with suppliers and contractors, including logistics, furniture, catering, signage, AV, venues, and temporary staffing partners, • Oversee event logistics end-to-end, from pre-show planning and supplier coordination through onsite delivery and post-event breakdown, • Lead the full signage and branding process (print and digital), including timelines, artwork submission, signage schedules, mapping, approvals, and supplier coordination, • Deliver networking events, sponsored functions, and senior-level hospitality (including VIP receptions and hosted dinners) from initial brief through to onsite execution, • Coordinate floor plan development, including redraws, updates, venue approvals, and liaison with general contractors, suppliers, and exhibitors, • Work closely with sales, marketing, and Event Operations Executives to track sponsorship inventory, support sponsor journeys, and coordinate partner communications and deliverables, • Prepare, maintain, and distribute key event documentation, including sponsor manuals, venue documents, onsite briefings, staff schedules, daily diaries, exhibitor lists, floor plans, and operational packs, • Support inbox management and respond to operational queries from sponsors, exhibitors, suppliers, and internal stakeholders, • Provide operational administration, including raising purchase orders, arranging meetings, preparing agendas and minutes, coordinating equipment transport, managing pre-show mailings, and maintaining accurate event files and archives, • Source, order, and oversee onsite services and resources, including AV, office equipment, catering, staff supplies, and operational stock, • Coordinate and supervise temporary staff both pre-event and onsite, including schedules, briefings, and delivery, • Run the onsite organisers’ office, acting as a senior onsite escalation point and supporting smooth day-to-day event delivery, • Identify risks, issues, and opportunities for improvement, completing post-event reporting to capture learnings and support continuous improvement, • Provide operational support across the wider DCD event portfolio and undertake ad hoc duties in line with business needs What you will bring: Skills, Experience & Attributes • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 1–2 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods Special Requirements • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Bali, Dubai, India, and the United States, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role Our Values: At DCD, our values define how we work together and make decisions. They shape how we support one another and interact with our customers every day. We live by the I ACT values - because how we show up matters. Impact We take accountability for our actions and their effect on others and the business. We embrace a growth mindset, seek feedback, and strive for continuous improvement. Authenticity We act with integrity, respect, and honesty. We communicate openly and align our actions with our values, even in challenging situations. Commitment We’re customer-focused, proactive, and passionate about what we do. We take initiative, go beyond expectations, and demonstrate resilience and perseverance in the face of challenges. Togetherness We value meritocracy and inclusivity, ensuring every voice is heard. We collaborate freely, share knowledge, and work towards common goals, recognising the greater impact we can have as a team. Our values reflect our identity as a company and what we stand for. What we offer: • Hybrid working scheme, • 25 days holiday entitlement, long service leave, and a celebration day off, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave options, • Flexible Friday finishes during the summer, • Fresh fruit and snacks in the office, • Cycle to work scheme, • Regular socials and celebrations, • Opportunity for worldwide travel, • Wellness allowance, • Recognition rewards Equal opportunity employer: We are proud to be an equal opportunity employer and we encourage applications from everyone. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Job Title: Head of Product Insights Reporting to: Trading Director Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: At ME+EM, we are driven by one thing: creating exceptional product that women truly love. As a founder-led, direct-to-consumer brand with a fiercely loyal global customer, our success has always been rooted in instinct, creativity, and a deep understanding of what works. As we continue our next phase of growth, scaling internationally and expanding in the US, we are investing in a new capability to sharpen and scale that instinct with insight. We’re now hiring a Head of Product Insights a pivotal, founder-facing role at the heart of the business. This is a unique opportunity to shape how one of the UK’s most exciting premium brands makes product decisions, combining data, market intelligence, and customer understanding to unlock our next chapter of growth. This is more than an insights role. It’s about building a capability that elevates how we think, act, and create ensuring we continue to deliver beautifully considered product, with confidence and clarity at scale. Job Responsibilities Shape Product Strategy • Define and lead ME+EM’s product insights vision, identifying where the brand should play and win, • Translate global fashion, lifestyle, and customer trends into clear product opportunities, • Analyse performance across categories, markets, and channels to uncover what’s driving growth, • Identify untapped opportunities across pricing, product range, and customer demand, • Create a market-leading competitor and trend intelligence capability, • Establish clear rhythms of insight that inform decision-making at the right moments, • Partner closely with our Founder and Trading Director, bringing clarity and confidence to key product decisions, • Translate complex analysis into simple, compelling narratives that drive action, • Champion a culture where insight and instinct work hand-in-hand Skills & Experience • Experience in a senior insights, strategy, or analytics role within fashion, luxury, or a premium consumer brand, • A blend of consulting-style thinking and in-house execution—able to shape strategy and make it happen, • Strong analytical capability with a hands-on approach to data, • Experience building frameworks, tools, or capabilities that elevate decision-making, • A natural storyteller who brings data to life and makes it actionable, • Commercially astute, with a deep understanding of product and customer dynamics, • Confident, curious, and willing to challenge thinking to drive better outcomes, • Passionate about product, fashion, and creating meaningful customer experiences, • Energised by pace, growth, and the opportunity to build something new, • Collaborative but decisive, able to bring people with you while driving clarity Why Join ME+EM? • Be part of a founder-led brand where product is everything, • Play a pivotal role in shaping the future of a high-growth, global business, • Work closely with senior leadership and directly influence key decisions, • Join a team that values pace, creativity, and commercial impact in equal measure, • Help build a new capability that will define how we scale Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

Claims Handler Location: Borehamwood Package: Negotiable, plus benefits What we’re looking for: We’re looking for someone with experience of working in a claims environment to join our Property Claims team as a Claims Handler. You’ll need excellent attention to detail and be able to plan organise and meet set deadlines, as you’ll be entering data onto client records and ensuring that they’re completed within service standards. We need people who are passionate about delivering excellent customer service as you’ll be monitoring claims and keeping customers and other relevant parties informed of the progress of claims. You’ll be preparing written responses to enquiries and being the first point of contact for to provide advice and guidance, so excellent communication skills are a must. You'll be working closely with your team and communicating with people internally and externally, so you'll need to be an effective team player and able to build effective working relationships. Some of the things you'll get up to: • Accurately recording and analysing information in order to validate and proceed with the claim, • Negotiating, settling and/or repudiating claims within delegated limits of authority and referring all claims above delegated authority to underwriters with recommendations, • Acting in accordance with the agreed procedures and protocols under Delegated Authority Schemes, • Processing and maintaining client/departmental emails, • Maintaining diary systems by written and oral communications, • Servicing calls where required, maintaining professional relationships with loss adjusters, insurers and other relevant legal and claims professionals, • Answering, resolving and/or transferring inbound phone calls when required We’d like you to have: • An excellent level of written and spoken English and Mathematical skills, • Sound knowledge of Microsoft Office packages and the ability to learn new systems and processes as required, • Drive and self-determination with the ability to identify problems and implement solutions, • Ability to demonstrate flexibility and adaptability, • Experience in the property sector especially the private rented sector, will be useful but not essential, as will a basic understanding of the insurance or financial services industry Benefits: • 23 days holiday + UK bank holidays, • Life assurance, • Private health care for you and dependents, • Employee assistance programme, including GP line, cashback for treatments, advice line, • Season ticket loan, • Rental deposit loan, • Annual leave purchase scheme, • As part of the HFIS Group, access to discounted personal insurance is available At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training. We have a relaxed and friendly environment, and our dress code reflects this. Job Types: Full-time, Permanent Benefits: • Company pension, • Employee stock purchase plan, • Free parking, • On-site parking, • Referral programme Work Location: In person