Customer service online jobs in NorthwoodCrear alertas

📍 Harrow, London 🦷 Complete Smiles Dental Group Company Description Complete Smiles is a family-run dental group dedicated to delivering exceptional dental and cosmetic treatments with a caring, patient-centred approach. We combine modern dental techniques with outstanding customer care to provide high-quality, affordable solutions for our patients. Our services include general dentistry, dental implants, Invisalign, veneers, teeth whitening, Botox, and dermal fillers. We pride ourselves on professionalism, integrity, and helping patients feel confident about their smiles. Role Description We are looking for a Junior Sales Representative to join our Bournemouth clinic on a part-time, on-site basis. This role is ideal for someone at the early stage of their career who is confident on the phone, enjoys speaking to people, and wants to build experience in sales, customer engagement, and healthcare services. You will primarily be responsible for outbound phone calls to warm leads (patients who have already enquired), helping them understand their options, answering questions, and booking consultations. No cold calling. Full training will be provided. Key Responsibilities • Making outbound calls to patients who have already expressed interest in our services, • Following up on enquiries from online forms, phone calls, and marketing campaigns, • Explaining treatments in a clear, friendly, and professional manner, • Booking consultations and supporting patients through the enquiry journey, • Building rapport and trust with potential patients, • Updating patient records and CRM systems accurately, • Supporting the wider sales and reception team when requiredWhat We’re Looking For, • Confident and clear communication skills (especially over the phone), • A friendly, professional, and positive attitude, • Willingness to learn and take feedback, • Comfortable speaking to new people and handling objections politely, • Organised and reliable with good attention to detail, • A genuine interest in helping people and delivering great service, • No previous dental experience required – full training providedWhy Join Complete Smiles?, • Supportive, family-run environment, • Structured training and clear guidance, • Real sales and customer experience in a professional healthcare setting, • Opportunity to develop confidence, communication, and sales skills, • Ideal stepping stone into healthcare, sales, or business roles

Performance Portfolio Manager Permanent (Hybrid) Located in Watford or Coventry Competitive salary and bonus potential + more! Corona Energy is a leading independent supplier of gas and electricity to UK businesses. We currently serve around 13,000 customers, representing 14% of the industrial and commercial gas market. At the heart of our business is our people — and we are proud to be recognised for delivering outstanding service, building inclusive teams, and creating opportunities for growth and develop. About the role: As Performance Portfolio Manager, you will play a pivotal role in ensuring Corona Energy’s portfolio is managed effectively, accurately, and in line with commercial and regulatory standards. This means: • Minimising value erosion to the business., • Consistently achieving industry performance standards., • Driving continuous improvement to support our growth strategies. You will lead a team of Operational Analysts and work collaboratively across operations, customer service, and technical functions — ensuring a seamless and impactful experience for our customers. Key responsibilities: • Manage, develop, and support a team of analysts to maintain a healthy, accurate and timely industry portfolio., • Lead all aspects of people management for the Data Team, including performance reviews, training plans, and team development., • Ensure industry performance standards, compliance, and KPIs are consistently met., • Build and embed a continuous improvement framework to enhance regulatory performance and customer experience., • Analyse and present monthly performance updates, providing insights and recommendations to senior management., • Identify and mitigate regulatory, operational, and commercial risks, while developing contingency plans., • Evaluate and negotiate with third-party vendors to ensure best value and compliance., • Lead cross-functional collaboration to streamline operations and reduce costs., • Coach, mentor, and support team members, driving knowledge-sharing and professional development. The ideal candidate will have: • 5+ years’ experience in energy industry operations roles, with 2+ years in people management., • Deep knowledge of the energy operations processes., • Proven ability to manage teams, drive change, and deliver to tight deadlines., • Strong strategic thinking, with the ability to align operational delivery to commercial goals., • Excellent communication skills, able to simplify complex issues for both technical and non-technical stakeholders., • Commercial acumen, with experience in budgeting and vendor management., • Proven track record of leading projects successfully from start to finish. Benefits package offered: • Competitive salary and performance-based profit share bonus, • Enhanced pension scheme, • Generous annual leave, • Private medical insurance, life insurance, income protection and dental, • Electric car salary sacrifice scheme, • Day off on your birthday, • Free breakfast, snacks, and fruit in the office, • Free parking and a modern, community-focused office, • Access to an online learning platform and career development support, • Legendary company parties and a vibrant workplace culture At Corona Energy, we believe that diversity and inclusion are essential to driving innovation and discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. As a Disability Confident Employer, we ensure that everyone can apply and be part of our recruitment processes and so we will make reasonable adjustments if you need them.

A prominent online fashion retailer in Watford seeks a Senior Customer Care Experience Manager to lead customer experience strategy and operational improvements. Ideal candidates are customer experience strategists with a passion for enhancing service through technology.

The role Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. Job Description Customer Service Advisor – Join a Growing Fintech Team! Customer Service Advisor R