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Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You don't ha

Head of Test (Permanent) About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview The Head of Test will be responsible for defining, establishing and leading the end-to-end System Test capability, ensuring that all testing activities are delivered safely, efficiently and in accordance with contractual and operational requirements. The role will lead the transition of the existing testing capability into Indra, establish the new test laboratories and environments, and ensure the testing function is fully prepared to support operational services from Day One. Working closely with engineering, service management and programme teams, the Head of Test will drive testing strategy, operational readiness, quality assurance and continuous improvement across the full service lifecycle. Key duties include: • Define and implement the overall System Test Strategy, ensuring alignment with programme objectives and contractual requirements., • Lead the mobilisation and transition of the testing capability from the incumbent supplier into Indra., • Establish and manage the new System Test laboratories, environments, test assets and supporting infrastructure., • Lead and develop the System Test organisation, providing technical leadership, mentoring and direction to Test Managers, Test Leads and Test Engineers., • Ensure the testing function supports operational services, software releases, infrastructure changes and future service evolution., • Define and maintain testing governance, quality assurance processes and operational readiness activities., • Coordinate testing activities across engineering, software development, infrastructure, service management and third-party suppliers., • Oversee test planning, execution, defect management, reporting and service acceptance activities., • Ensure all test environments, tools, assets and documentation are maintained and available to support project delivery and operational services., • Act as the senior technical authority and escalation point for all System Test activities, working closely with customers, suppliers and programme stakeholders., • Drive continuous improvement and innovation across testing processes, methodologies, automation, and operational efficiency., • Bachelor's degree in Computer Science, Software Engineering, Electronic Engineering or a related technical discipline (or equivalent experience)., • Experience delivering and leading testing activities for complex Automatic Fare Collection (AFC), ticketing or revenue collection complex systems., • Proven experience leading large System Test organisations within complex software, systems integration or critical infrastructure programmes., • Strong experience defining and implementing System Test strategies, governance and operational processes., • Demonstrable experience establishing and managing test laboratories, test environments, test assets and supporting infrastructure., • Experience leading operational transition, service mobilisation and organisational change within large-scale programmes., • Strong understanding of software testing, systems integration, defect management, test automation and quality assurance principles., • Experience managing multidisciplinary technical teams and coordinating activities across multiple suppliers and stakeholders., • Excellent leadership, communication and stakeholder management skills., • Strong planning, organisational and decision-making capabilities within complex delivery environments., • Desirable certifications: ISTQB Test Management, ISTQB Advanced Level, ITIL Foundation or equivalent., • Desirable experience: Safety-critical environments, complex systems integration programmes and multi-supplier service delivery., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Some studies are available for immediate start. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Up to £700 per week (amount varies based o

Department: CSG - Strategic (Advocacy / Costs / Safety, Health and Environment / Criminal / Abuse / Travel) Location: Birmingham We are looking for an experienced lawyer to join our complex (paying party) costs team, ideally with at least ten years paying party costs experience. The successful candidate will be experienced in dealing with all aspects of costs litigation on behalf of paying parties for costs claims claimed in excess of £100,000 in value (often in excess of £1million), either conducting proceedings if authorised or supporting the conduct of proceedings. Our complex (paying party) costs team regularly deal with costs claims of the highest value and complexity and accept instructions from areas throughout DAC Beachcroft LLP. Currently the costs product has two Partners, five Legal Directors and two Associates. There are over 50 lawyers advising, supporting or conducting all aspects of costs litigation, including Solicitors, Chartered Legal Executives, Costs Lawyers and Paralegals. The costs product comprises several distinct teams specialising in a specific area of costs including paying party teams, complex claims teams and receiving party teams. An opportunity has arisen for an experienced lawyer in our complex (paying party) team. The underlying despite type that gives rise to the costs dispute varies and includes catastrophic personal injury, commercial including global, aviation, accidents abroad, cyber, multi-party (including formal GLOs), judicial review and clinical risk. This role will report directly to the Legal Director who leads the complex (paying party) team. Complex (paying party) team specific responsibilities will include but are not limited to: • Day to day handling of a case load of complex paying party claims each of at least £100,000 claimed value, • Draft points of dispute and provide legal advice on likely assessed outcomes relating to complex paying party claims, • Supporting the Legal Director of the complex (paying party) team with operations and delivery of the complex (paying party) service, • Acting as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience, • Ensuring full compliance with clients' SLAs and DAC Beachcroft's internal protocols, • Assume responsibility for quality control and benchmark compliance on own caseload, including accuracy and timeliness of management reporting and information, • Ensure strict and ongoing adherence to benchmark standards in all work undertaken., • Demonstrating a high level of financial management in respect of own files, • To hit, maintain and apply a consistent approach to all individual targets of chargeable time, financial performance, realisation rates, settlement rates and average claim spend., • Achieve a minimum budgeted annual target of 1,440 chargeable hours per year based upon a full time lawyer, • Exercise full compliance with DAC Beachcroft protocols on billing and credit control and demonstrate a high level of financial management in respect of own files., • Supporting marketing and business development activity within the team e.g. attending marketing events and client training, • Maintain an awareness of the firm's strategies and plans., • Maintaining and developing technical knowledge through attendance at training sessions, reading appropriate publications, • Handle confidential information in line with the firm's data security protocol This is an ideal opportunity for an experienced lawyer specialising in costs to develop their career by dealing with cases of high value and complexity and where authorised to conduct litigation and use technical knowledge to aid the business development and growth of CSG. • Ideally ten years experience dealing with costs arising from litigation to include drafting points of dispute and all aspects of challenging costs. Candidates with less than ten years experience but able to demonstrate a suitable standard of competency will also be considered and applications welcomed., • Experience of being able to demonstrate technical leadership preferable., • Advocacy experience an advantage although not essential., • Being able to demonstrate a track record of pursuing strategic points and liaising with clients with a strong customer service ethos ideal., • Ideal opportunity for a qualified Costs Lawyer (although applicants that can demonstrate extensive experience who are not qualified will be considered including other qualifications where the candidate has the relevant experience or competence dealing with costs disputes), • Confident negotiator, who can communicate clearly and concisely both verbally and in written form, • Able to demonstrate strong team working skills and that they are a flexible and self-motivated team player, • Have excellent organisational skills and able to effectively prioritise and organise a workload/tasks, • Experience of working within a pressurised and deadline driven environment, • Have an ability to adopt a commercial perspective to legal issues rather than a purely academic approach, • Able to produce work to a high standard, with excellent attention to detail, • High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/, • A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits), • Opportunities for growth and progression including professional funding, • In person and remote social events, • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further. #J-18808-Ljbffr

Location: Redhill, Surrey, United Kingdom (Hybrid) Contract Type: Fixed Term Contract - 12 months Work Arrangement: Hybrid We are seeking a Senior Network Engineer to support the transition, implementation and future operation of enterprise network services, ensuring that network infrastructure is secure, resilient, well documented and capable of supporting business-critical operations. Although the long-term approach is to provide stable, ongoing network services and support transformation projects, the immediate focus of the role will be on service transition and project implementation activities, including technical delivery, operational readiness, network documentation, change support and handover into BAU service operations. The successful candidate will provide strong technical expertise across LAN, WAN, data centre, wireless, mobile and security technologies, working closely with customer stakeholders, internal engineering teams, service management functions, third-party suppliers and project teams to deliver reliable technical solutions for both transition activities and ongoing transformation initiatives. The position requires a proactive engineer with excellent troubleshooting skills, strong ownership of technical deliverables and the ability to operate effectively in complex, multi-site and mission-critical environments during transition, transformation and steady-state service phases. • Service transition and implementation: Support incoming service transition and project implementation activities, including technical delivery, operational readiness, testing, documentation and handover into BAU operations., • Network operations and support: Support stable ongoing network services by managing network-related incidents, service requests and escalations in line with agreed service levels., • Transformation projects: Contribute to network transformation initiatives by providing technical input, implementation support, migration assistance and specialist engineering expertise., • Technical implementation: Install, configure, commission and support network infrastructure platforms including routers, switches, firewalls, load balancers and associated connectivity services., • Network design and engineering: Provide input into network design, technical options, equipment recommendations and deployment approaches for enterprise and customer engineering projects., • Monitoring and network health: Monitor network performance and availability using management tools, perform regular health checks, identify risks or degradation and support corrective actions., • Routing, switching and secure connectivity: Administer and troubleshoot network protocols and technologies including MPLS, BGP, OSPF, IPsec, VLANs, spanning tree, QoS, remote access and secure routing solutions., • Change management: Support network change planning, implementation, communications and procedural compliance within the agreed change control framework., • Documentation and knowledge transfer: Create and maintain accurate, clear and comprehensive network documentation, operational procedures and knowledge articles to support transition, transformation and BAU operations., • Security, resilience and performance: Support network availability, performance, scalability and security through traffic management, WAN optimisation, caching, firewalling, encryption and quality-of-service techniques., • Extensive experience designing, installing, commissioning and supporting complex multi-site LAN and WAN networks, predominantly using Cisco technologies., • Strong knowledge of routing and switching, IP addressing and dynamic routing protocols including BGP and OSPF., • Hands-on experience with MPLS, IPsec, QoS, VPN and firewall technologies., • Strong network troubleshooting and problem-solving skills within enterprise, data centre or customer-facing environments., • Experience with Cisco routers, switches and Nexus platforms., • Experience supporting network security technologies, including firewalls, access control and encryption., • Experience using network monitoring and diagnostic tools such as SolarWinds, NetFlow or packet analysers., • Ability to produce and maintain network documentation, diagrams and technical procedures., • Experience working with incident, service request and change management processes., • CCNP Enterprise or equivalent certification., • Experience with F5 load balancers., • Experience with Juniper or other firewall technologies., • Experience with DHCP, DNS, RADIUS/TACACS+ and related network services., • Experience in transport, public sector, regulated or mission-critical environments., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment #J-18808-Ljbffr

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations. The Director, Order to Cash (OTC) & Credit will report to the Senior Director, Shared Service Center in EMEA. This role is responsible for strategically overseeing and optimizing the comprehensive order fulfillment and customer accounts receivable collection process. This position is accountable for over $2Bn annually of order processing, invoicing, cash collections, credit and dispute management with our customers for the EMEA businesses of SCJ. The Director will lead a team of 150 employees and contractors and directly manage 6 individuals: Customer Fulfillment European Domestic and SCJP Manager, Customer Fulfillment AMET Domestic and Export Manager, OTC Capability & Pricing Manager, 2x Credit & Collections European Managers, Credit & Collections MENAPT Manager. The ultimate success being to drive transformative improvements in SCJ’s end-to-end Order to Cash process, fostering collaboration across the functions, our clients (Finance, Sales, CSC, Product Supply) and customers while protecting SCJ’s largest asset of Accounts Receivable. • Provide leadership and direction to the customer fulfillment team, focusing on mentoring, performance evaluations, and professional growth., • Implement strategies to optimize order processing accuracy, efficiency, and timeliness., • Track and analyze fulfillment and delivery KPIs to generate actionable insights that drive improvements., • Build and nurture collaborative relationships with key customers and cross-functional teams, proactively resolving fulfillment challenges and aligning goals., • Advocate for the customer within the organization, championing exceptional service and ensuring alignment with established processes., • Minimize Days Sales Outstanding by creating efficient invoice and collection strategies and dispute management resolutions., • Maintain clean customer ledgers and protect against invalid customer expenses., • Manage Customer & Vendor bad debt risk via active credit limit authorizations, thorough credit reviews of new and existing customers/vendors, and active involvement with contracted credit service providers/trade credit groups., • Actively manage SCJ’s high risk customer list and communicate to SCJ Leadership., • Monthly KPI analyses and commentary to ensure broader commercial team awareness., • Negotiate disputed payments, invalid deductions and payment terms with customers., • Lead the bankruptcy process for customers that file for bankruptcy., • Manage a Center of Excellence team to ensure Training, work instructions, new employee onboarding is in place and drives process efficiencies., • Implement and automate OPEX and Lean projects to maintain efficiencies and effectiveness of the team., • Manage SAP and OTC systems to improve capabilities and controls. Lead and support commercial developments and BPT OTC enhancements and testing., • Lead internal and external audits for controls, risk assessments, and financial accuracy., • Ensure OTC KPI’s and Metrics are in place and generate actionable improvements., • Deliver clear leadership through goal setting, individualized coaching, and comprehensive training initiatives., • Bachelor’s degree in Finance/Accounting or Supply Chain, • Credit Management experience, • 15+ years of direct relevant experience and management of large teams, • Project Management and Execution Excellence – Leveraging knowledge of SCJ’s systems and financial processes to develop and execute projects plans. Ability to effectively manage multiple projects/tasks at the same time., • Business and Technical Aptitude – Demonstrated understanding of the linkage between systems, business operations and processes, and resulting financial transactions., • Continuous Improvement & Simplification ability (i.e. Lean, Six Sigma, etc.)– Applying a continuous improvements framework to resolving issues, seeking new ways to enhance performance, improve KPI’s and/ or transform the business/industry., • Effective Communication Strong verbal and written communication skills; ability to communicate clearly and concisely with all levels of the organization and external customers., • Strategic Thinking – Creating and communicating SCJ’s Credit & Collection strategies and priorities to cross-functional teams and external customers., • Influencing- Garners support for initiatives from Sales, Supply Chain, BPT and Finance by gaining respect of others, and inspiring trust and confidence., • Negotiation – Negotiate courageously to resolve customer issues towards Win/Win outcomes that maintain strong customer working relationships., • Systems Proficiency-Familiarity with SAP R/3 and Credit Management. Proficiency with Excel, Word, and Power Point. Quick adaptability to multiple computer systems., • Financial Acumen-Strong finance and accounting background with ability to read and assess P&L and Balance Sheet risk. Knowledge of SCJ Customers’ financials and margin structures a bonus., • Learning Agility-Proven, successful track record showing steady increase in responsibilities., • Analytical Thinking-Demonstrated analytical skillset (i.e., invoice discrepancy resolution, complex financial analysis, discounted cash flow, project valuation) and financial statement management., • Collaborative-Proven ability to garner cross-functional support and make meaningful contributions to a team. Ability to influence, lead projects and effectively collaborate to produce results., • Full-time, • Travel typically less than 5% -10%, • Office work environment, • Remote work available once a week for eligible employees We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at . #J-18808-Ljbffr

Senior Principal Software Engineer (FTC, 20-months)2 Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‑edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high‑value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better‑connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting‑edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large‑scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to expand our operations in the UK, we are strengthening our Back Office support capability with a Senior Principal Software Engineer. The role provides senior technical expertise across Back Office applications, supporting the Back Office Support Manager and working closely with Application Support, Fraud Management and the 24x7 BOSS team to ensure effective investigation and resolution of technical issues. The role provides technical guidance to the application team, facilitates collaboration across support teams and supports escalation to Level 3 where further specialist expertise is required. • Ability to interpret technical and operational data, identify trends and contribute to appropriate improvement actions., • Strong understanding of incident, problem, change and release management processes, ideally aligned with ITIL practices., • Experience providing technical guidance and support within software engineering and/or application support teams., • Ability to build strong working relationships across application, database, infrastructure, cybersecurity, engineering and project teams., • Strong problem‑solving and prioritisation skills in time‑critical situations, with sound judgement on when technical issues require escalation., • Experience working effectively across Level 2, Level 3 and 24x7 operational support teams during incident investigation and resolution., • Proven experience in software engineering, application support or technical support within a complex, business‑critical environment., • Committed to continuous improvement, knowledge sharing and efficient ways of working., • Customer‑focused, approachable and able to support and guide other team members., • Strong attention to detail, follow‑through and adherence to agreed processes., • Experience working with customers and technical stakeholders, with strong written and verbal communication skills., • Calm, responsive and solution‑oriented when dealing with incidents, deadlines and technical challenges., • Self‑motivated, organised and able to manage multiple competing priorities., • Reliable and collaborative, with the confidence to provide senior technical guidance while maintaining clear communication with the Back Office Support Manager and other support teams., • Ability to interpret technical and operational data, identify trends and contribute to appropriate improvement actions., • Strong understanding of incident, problem, change and release management processes, ideally aligned with ITIL practices., • Experience providing technical guidance and support within software engineering and/or application support teams., • Ability to build strong working relationships across application, database, infrastructure, cybersecurity, engineering and project teams., • Strong problem‑solving and prioritisation skills in time‑critical situations, with sound judgement on when technical issues require escalation.Experience working effectively across Level 2, Level 3 and 24x7 operational support teams during incident investigation and resolution., • Proven experience in software engineering, application support or technical support within a complex, business‑critical environment., • Committed to continuous improvement, knowledge sharing and efficient ways of working., • Customer‑focused, approachable and able to support and guide other team members., • Strong attention to detail, follow‑through and adherence to agreed processes., • Experience working with customers and technical stakeholders, with strong written and verbal communication skills., • Calm, responsive and solution‑oriented when dealing with incidents, deadlines and technical challenges., • Self‑motivated, organised and able to manage multiple competing priorities., • Reliable and collaborative, with the confidence to provide senior technical guidance while maintaining clear communication with the Back Office Support Manager and other support teams., • Exposure to application development, scripting, automation or operational tooling., • Experience working in PCI DSS or ISO 20000 environments., • Knowledge of databases, information security, access technologies and fraud‑management principles., • Experience supporting transport, payments, ticketing or other high‑volume transactional platforms., • Experience working across application support and software engineering teams in complex operational environments., • Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems or a related discipline, or equivalent relevant professional experience., • ITIL Foundation or equivalent service‑management knowledge., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role Overview The Access Manager is accountable for overseeing and controlling logical and physical access across the Proteus service. The role ensures that access to systems, applications, environments, facilities and privileged functions is granted only to authorised individuals. Working closely with operational, security and business stakeholders, the Access Manager ensures adherence to security policies, contractual obligations, regulatory requirements and audit standards while enabling effective service delivery. Key Responsibilities Access Control Governance • Manage the complete access control lifecycle for users, groups and service accounts., • Define, maintain and enforce role-based access models and least-privilege principles., • Ensure appropriate segregation of duties controls are implemented and maintained., • Review and authorise access requests within approved governance frameworks. Identity Lifecycle Administration • Coordinate the provisioning, amendment and removal of user access rights., • Ensure access is revoked promptly following role changes, transfers or employee departures., • Maintain accurate records of access requests, approvals, modifications and removals. Privileged Access Management • Administer privileged, elevated and administrative accounts in accordance with security standards., • Oversee privileged credential management activities, including password rotation processes., • Support the deployment, maintenance and governance of privileged access management (PAM) capabilities. Compliance, Assurance and Audit • Facilitate periodic user access reviews and recertification activities with application and system owners., • Provide evidence and documentation to support internal, customer and external audits., • Ensure ongoing compliance with ISO 27001, PCI DSS, contractual obligations and relevant security frameworks., • Maintain comprehensive audit records for all access-related activities. Identity Services and Authentication • Support integration activities involving identity providers and authentication platforms., • Assist with the implementation and enforcement of multi-factor authentication controls., • Govern the management of service accounts and other non-person identities. Physical Access Oversight • Coordinate authorised access to offices, secure locations, laboratories and data centre facilities as required., • Ensure contractor and visitor access is managed in accordance with approved security procedures. Operational Support and Escalation • Serve as the primary point of contact for access-related issues, incidents and escalations., • Support Service Desk teams with authentication, account and permission-related investigations., • Contribute to major incident reviews where identity or access controls may be a contributing factor. Reporting and Metrics • Develop and maintain reporting on access requests, approvals, exceptions, compliance status and operational performance., • Escalate security risks, access control weaknesses and policy breaches where identified. Skills and Experience Essential • Experience administering Identity and Access Management (IAM) processes within enterprise environments., • Working knowledge of Microsoft Active Directory, Microsoft Entra ID or comparable identity management platforms., • Strong understanding of role-based access control, least-privilege principles and segregation of duties., • Experience working with privileged access management technologies and processes., • Knowledge of governance, compliance and audit requirements related to access management., • Strong communication, stakeholder engagement and documentation capabilities., • Ability to collaborate effectively with security, infrastructure, application and operational teams. Desirable • ITIL Foundation certification or equivalent., • Knowledge of, or certification in, ISO 27001., • Security certifications such as CISSP, CISM or equivalent., • Experience operating within transport, critical national infrastructure or other highly regulated environments. Key Deliverables • Access Management Strategy, procedures and supporting documentation., • Access request, approval and revocation records., • Periodic access review and recertification reports., • Audit evidence packs and compliance artefacts., • Access matrices, entitlement models and role definitions., • KPI reporting and management dashboards. Key Stakeholders • Information Security Manager, • Service Desk Manager, • Infrastructure and Cloud Operations Teams, • Application and System Owners, • HR and Joiner/Mover/Leaver Process Owners, • Physical Security and Facilities Functions, • Customer Security Representatives, • Internal and External Auditors, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Solution Architect (Permanten Contract) About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview As we continue to experience an exciting period of growth in the UK, we are looking for an exceptional Solution Architect to play a pivotal role in the design and delivery of technology solutions that will shape the future of Transport for London's revenue collection systems, including Oyster and Contactless. It is a unique opportunity to define and govern complex technical solutions across one of the UK's most critical transport technology environments, ensuring that business requirements, architectural principles, operational considerations, and delivery objectives are brought together within a coherent and deliverable solution design. The Solution Architect provides technical leadership throughout the solution lifecycle, from initial requirements and architectural assessment through to design approval, implementation support, and operational transition. The role ensures that solutions are robust, supportable, secure, and aligned with TfL's architectural standards and strategic objectives. Working across organisational, supplier, engineering, and technical boundaries, the Solution Architect translates complex business and technical requirements into practical solution designs, resolves architectural challenges, and provides assurance that solutions remain aligned with approved designs throughout delivery. In addition to delivering solution architecture for individual programmes and technical changes, the Solution Architect plays a key role in establishing and maturing the Entreprise architecture practice, developing strategic architecture artefacts including system context diagrams, component maps, integration models, and end-to-end data flows that provide a holistic view of TfL's revenue collection ecosystem. Key duties include: • Develop end-to-end solution architectures for complex enhancements and technical changes across TfL's Revenue Collection System, including Oyster and Contactless platforms., • Produce high-quality architecture deliverables, including solution designs, high-level designs (HLDs), detailed designs (LLDs), interface specifications, and architecture decision records., • Create and maintain architecture diagrams and models using industry-standard tools and methodologies., • Ensure all solution designs align with TfL business objectives, contractual requirements, enterprise architecture principles, and technology standards., • Work closely with TfL architects, technical specialists, and business stakeholders to define solution requirements and agree architectural approaches., • Lead architecture workshops and technical design sessions to develop robust and supportable solutions., • Present solution architectures, design proposals, and technical recommendations to TfL Technical Authority and other governance forums for approval., • Provide architectural leadership throughout the solution lifecycle, from requirements definition through to implementation and operational handover., • Collaborate with engineering, testing, infrastructure, cybersecurity, service management, and delivery teams to ensure solutions are implemented in accordance with approved designs., • Support technical investigations, root cause analysis, and solution development for complex operational and delivery challenges., • Identify and manage technical risks, assumptions, constraints, dependencies, and architectural issues throughout programme delivery., • Ensure solution designs consider security, resilience, performance, supportability, scalability, and operational readiness requirements., • Provide technical assurance and design oversight during delivery, validating that implemented solutions remain aligned with approved architecture., • Evaluate new technologies, products, and integration approaches and provide recommendations regarding their suitability within the TfL environment., • Develop and maintain strategic architecture artefacts, including system context diagrams, system component maps, integration maps, application landscapes, and end-to-end system data flows., • Establish and maintain architecture standards, design patterns, reference architectures, and governance processes to develop Enterprise Architecture capabilities., • Contribute to the development and continuous improvement of the architecture practice, tools, methodologies, templates, and ways of working., • Support knowledge transfer activities and ensure architecture documentation remains accurate, complete, and maintained throughout the service lifecycle., • Act as a trusted technical advisor to programme leadership, delivery teams, and stakeholders on architecture-related matters., • Promote effective collaboration between Indra, TfL suppliers, and engineering teams to ensure successful delivery of complex technical solutions., • Ensure architecture practice, standards, and governance framework are successfully established and adopted. Required Skills and Experience: • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (or equivalent experience)., • Significant experience delivering solution architecture for complex, large-scale technology platforms and business-critical systems., • Proven experience producing high-quality architecture artefacts, including solution designs, architecture diagrams, interface specifications, and technical design documentation., • Strong understanding of enterprise architecture principles, solution architecture methodologies, and architectural governance frameworks., • Experience designing complex system integrations across applications, infrastructure, networks, cloud services, and third-party platforms., • Experience working within highly available, business-critical, and operationally sensitive environments., • Strong understanding of software development lifecycles, DevOps practices, and modern engineering delivery methodologies., • Experience working in complex multi-supplier environments, coordinating architectural activities across several delivery partners., • Ability to translate business requirements and technical constraints into practical, supportable, and deliverable solutions., • Experience presenting solution designs and technical recommendations to architecture review boards, governance forums, and senior stakeholders., • Strong understanding of security, resilience, scalability, performance, supportability, and operational readiness considerations., • Experience producing architecture deliverables using industry-standard architecture modelling and documentation tools., • Strong knowledge of systems integration patterns, APIs, messaging technologies, and data exchange mechanisms., • Experience supporting technical delivery teams throughout implementation, testing, deployment, and operational transition., • Excellent stakeholder management skills, with the ability to engage effectively with business, engineering, operational, and supplier organisations., • Strong analytical and problem-solving skills, with the ability to identify risks, dependencies, and architectural impacts across complex systems., • Experience maintaining strategic architecture artefacts, including system context diagrams, component maps, integration landscapes, and end-to-end data flows., • Experience contributing to the development of architecture standards, design patterns, governance processes, and architecture best practices., • Strong written and verbal communication skills, with the ability to communicate effectively with both highly technical teams and executive stakeholders., • Experience within transport, payments, ticketing, revenue collection, or other highly regulated environments would be advantageous., • Brings clarity and structure to complex technical and organisational challenges., • Demonstrates sound technical judgement and pragmatic decision-making., • Able to balance strategic thinking with hands‑on solution design., • Naturally collaborates across organisational, supplier, and technical boundaries., • Comfortable challenging assumptions while building consensus among stakeholders., • Focuses on delivering business outcomes rather than individual technical solutions., • Influences decisions through expertise, credibility, and collaboration rather than formal authority., • Takes ownership of architectural quality and technical integrity throughout the delivery lifecycle, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Indra is one of the leading global technology and consulting companies and the technological partner for core business operations of its customers worldwide. It is a world-leader in providing proprietary solutions in specific segments in Transport and Defence markets, and the leading firm in Digital Transformation Consultancy and Information Technologies in Spain and Latin America through its affiliate Minsait. Its business model is based on a comprehensive range of proprietary products, with a high-value focus and with a high innovation component. In the 2024 financial year, Indra achieved revenue of € 4.84 million, 60,000+ employees, a local presence in 46 countries and business operations in over 140 countries. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enable us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. As we continue to enjoy an exciting period of growth in the UK, we are looking for additional resources to support us with our upcoming projects. The Quality Engineer will play a key role in ensuring that all project deliverables meet the highest standards of quality, compliance, and performance. The role works within a collaborative Quality team and closely with engineering, operations, service management, and project stakeholders to ensure alignment with the Quality Management System (QMS), organisational policies, applicable standards, and industry best practices. Key duties include: • Understand the existing Quality Management System (QMS) and support the adaptation, implementation, and maintenance of an updated QMS in accordance with ISO 9001 and contractual requirements., • Develop and maintain quality procedures, plans, and documentation., • Plan and conduct internal audits, monitoring compliance with defined procedures, regulations, and standards., • Review project documentation and reports to ensure quality prior to approval., • Define and maintain the Contract Quality Control Plan based on service milestones and project planning., • Supervise verification activities and final deliverables prior to customer acceptance., • Register, track, and manage non-conformities until closure, including corrective and improvement actions., • Measure quality performance and achievement against defined quality objectives., • Audit performance indicators, perform trend analysis, and define corrective actions where required., • Supplier and Subcontractor Quality: Establish and maintain a Supplier Quality Plan, including inspections and supplier audits., • Review supplier performance data to identify trends, risks, and improvement opportunities., • Lead lessons learned analysis and ensure outcomes are documented, communicated, and applied., • Measure and analyse the cost of poor quality and associated corrective actions., • Lead root cause analysis and ensure effective, sustainable solutions are implemented to prevent recurrence. Required Skills and Experience: • Bachelor’s degree in Engineering, Quality Assurance, or a related discipline., • Minimum 5 years’ experience as a Quality Engineer or QA Specialist in complex technical projects., • Experience working with UK public-sector clients, ideally within transport or infrastructure environments., • Quality management certifications (e.g. IRCA Internal Auditor ISO 9001, ASQ Certified Quality Engineer)., • Service Management knowledge (ITIL Foundation or equivalent)., • Strong knowledge of international and UK quality management standards., • Proven experience leading or coordinating multidisciplinary teams., • Strong analytical and structured problem-solving skills. Skillsrequirement: • Excellent communication and stakeholder engagement abilities.Ability to engage effectively with both technical and non-technical stakeholders., • Skilled in gathering undocumented knowledge through interviews and workshops, • Decision-making under pressure, incident and conflict resolution and a continuous improvement mindset., • High degree of organisation,structureand attention to detail., • Ability to work under pressure and manage competing priorities., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • 37.5 hour working week, • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law #J-18808-Ljbffr