Customer service roles jobs in United Kingdom - Page 10

Engineered Arts is seeking an Information Security and Compliance Engineer to own the technical and operational execution of information security and cybersecurity compliance across products, cloud infrastructure, internal systems, and Robot-as-a-Service (RaaS) platforms. Reporting to the Head of Compliance, this role is responsible for implementing, operating, and maintaining security controls, supporting certification to ISO 27001, SOC 2, and other relevant security frameworks, and embedding security-by-design into engineering, IT, and product operations as the business scales globally. This is a hands-on role with clear operational ownership of information security BAU, working closely with engineering, DevOps and IT, product management, and external auditors. This job can be worked remotely with bi-monthly visits to the London (Farringdon) office Key Responsibilities Information Security and ISMS Operations • Implement, operate, and maintain the Information Security Management System (ISMS) aligned to ISO 27001., • Maintain risk assessments, risk registers, Statements of Applicability, and control mappings., • Collect, manage, and present evidence for ISO 27001 certification and surveillance audits., • Implement and maintain security controls across:, • Cloud infrastructure and internal IT systems, • Robotics platforms, operating systems, and supporting services, • eCommerce, RaaS, and customer-facing platforms, • Work with engineering teams to embed security-by-design into system architecture, development pipelines, and operational workflows., • Operate vulnerability management processes including:, • CVE monitoring and triage, • Patch management coordination, • Tracking and closure of remediation actions, • Coordinate penetration testing and security assessments across products, platforms, and infrastructure., • Support identity and access management (IAM) compliance including:, • Role-based access control, • Quarterly access reviews, • MFA/2FA enforcement, • Support encryption, key management, backup, and recovery controls., • Conduct security assessments of suppliers, cloud providers, and third parties., • Review security documentation, certifications, and contractual security requirements., • Maintain security policies, procedures, standards, and technical evidence., • Support internal audits, external certification audits, and customer security due diligence requests., • Support delivery of security awareness and role-specific training., • Act as a trusted security partner to engineering, IT, and product teams., • Promote pragmatic security that enables innovation while managing risk. Essential Experience and Expertise • Hands-on experience in information security engineering, security operations, or security compliance roles., • Practical experience operating an ISO 27001 aligned ISMS, including risk management and audit evidence., • Working knowledge of cloud, infrastructure, and application security controls., • Experience with vulnerability management and incident response., • Ability to translate security and compliance requirements into practical technical controls., • Experience working with engineering, IT, non-technical stakeholders, and external auditors., • Experience with SOC 2 or multi-framework security environments., • Exposure to product, platform, or robotics/embedded security., • Familiarity with IAM, data protection, and privacy-related controls., • Experience with supplier and third-party security assessments., • Involvement in security awareness or training initiatives., • Experience supporting scaling or globally distributed organisations. Reporting and Authority • Reports directly to the Head of Compliance., • Acts as the operational owner for information security and cybersecurity BAU., • Escalates strategic, high-risk, or novel security issues appropriately. Personal Attributes • Highly organised, methodical, and evidence-driven., • Comfortable operating autonomously as the day-to-day security owner., • Calm and structured during audits and security incidents., • Sound judgement in balancing security, usability, and delivery pace. Role Fit This role is ideal for an Information Security and Compliance Engineer who wants clear ownership, hands-on impact, and the opportunity to build security foundations that support the safe scaling of advanced robotics, AI platforms, and global services. About Engineered Arts Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more. Our Ameca robot is well known as ‘the face of AI’ and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are also exploring how our humanoid robot technology can disrupt other robotics sectors such as the growing cobot sub-segment of the industrial robotics market. We are a team of dedicated engineers and creatives striving to develop the very best experiences for our customers. Our internal motto is ‘Be Wow’, everything we do is fun, entertaining or surprising to encounter. We always push the boundaries of what is possible in humanoid robotics, researching and developing new systems and techniques to further their appeal. We explore and challenge the human perception of robots as well as the fear and discomfort and the excitement and joy life-like mechanical humanoids present. At Engineered Arts, innovation is at the core of everything we do — and we believe true innovation only happens when diverse minds come together. We are committed to building a workplace where people of all backgrounds, identities, and perspectives feel welcome, supported, and empowered to contribute. Whether you’re an engineer, developer, or creative thinker, we value what makes you unique. We actively promote inclusion across our hiring, design, and development practices, and we’re always looking for new ways to reflect the world around us — in our team, our robots, and our ideas. Because building the future means including everyone in it.” We are committed to equal opportunity in employment and comply with all applicable non-discrimination and equal employment laws in the regions where we operate.

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. The role is based full time in a flagship London store located in Cadogan Place. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. The Role • Act as the primary custodian of the client experience, with a focus on personalised hosting and relationship building rather than transactional selling, • Own every touchpoint around the client journey, ensuring exceptional service before, during, and after each visit, • Gather and utilise detailed client preferences to elevate experiences, including travel arrangements, personal interests, lifestyle needs, and event attendance, • Lead, manage, and develop a team of Hosts, setting clear standards for service and cultural alignment, • Coordinate and oversee temporary Host support when required, • Work closely with internal teams to ensure seamless execution of in-store and external events across categories such as ready-to-wear and leather goods, • Maintain accurate and meaningful client records, with approximately 20% of the role focused on data input and CRM hygiene, • Remain highly visible on the shop floor, engaging directly with clients and building long-term relationships Requirements • A highly client-centric professional with a natural ability to connect, host, and anticipate client needs, • A strong people manager with experience leading and motivating small teams, • A refined individual with a genuine interest in art, culture, and luxury craftsmanship, • Backgrounds from department management or client-facing leadership roles are welcomed, particularly those seeking a more experience-led direction, • Comfortable balancing human interaction with light administrative and CRM responsibilities, • Not suited to candidates from purely back-of-house or numbers-driven CRM roles, • A true people person who thrives in a customer-facing, service-led environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Project Manager’s with Built environment experience. Roles & responsibilities: • Determine project management, technical services and external resources required for the project on an individual and team basis (e.g. additional services)., • Planning, leading and managing a project team to deliver integrated, sustainable, and effective solutions that meet the project brief., • Establishing strong working relationships with partners and key stakeholders at all levels, ensuring that all requirements are captured with approvals in place., • End-to-end execution planning and management as you establish clear goals with well-defined roles and deliverables., • Ensuring a seamless, defined integration of design, development, commissioning delivery and process requirements., • Reporting of project performance using project control tools, including earned value and quantitative risk analysis., • Ensuring thorough management of both the deliverables and team safety., • Collaboratively work with the construction manager/delivery team and/or external resources to ensure the successful delivery of the project in line with all stakeholders’ expectations communicating strategies to the team., • Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc., • Display strong communication and negotiation skills to support the client/customer focus., • Ensure the conversion program is maintained and all submissions are completed within the agreed milestone, being proactive with acceleration measures should the program slip., • Produce design and authorities programme to be integrated with procurement and delivery programme., • Manage the timely delivery to programme for the concept, schematic, detailed design and design development in accordance with the overall delivery program and agreed on project milestones., • Assist with the timely sequencing/methodology and production of stating plans. Experience & background: • Experience in complex project delivery within live operational environments., • Drive focus in all areas of health, safety, quality and environmental matters on projects, challenging where needed., • Relevant tertiary qualifications in project management and/or construction-related discipline, combined with a demonstrable intermediate level of role knowledge., • Knowledge of Construction and Property industries and an understanding of estimating, scheduling, field supervision, contracts administration, procurement, financial controls and reporting., • Problem-solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities., • Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders. Essential Skills: • Proven experience in planning, leading, and managing project teams in a highly regulated environment., • Extensive knowledge of planning and implementation of complex projects, within a live operational environment, with multiple stakeholder interfaces., • Proven track record of delivering integrated and sustainable solutions to meet project briefs., • Leading in Project Management Commissions, taking responsibility for end-to-end service delivery., • A proven background in communicating project deliverables across complex regulated industries., • Demonstrable experience in leading and influencing across internal and external teams. Owning projects throughout the project lifecycle from concept to handover and closeout., • Preparing, updating and implementing the project management plan whilst proactively monitoring overall progress, the interdependencies and resolving issues/mitigating risks and initiating corrective action as appropriate., • Driving the design development, initiating surveys and site visits as necessary in order to write the works information in line with the project business case., • Undertaking the contract administration responsibilities and have a thorough understanding of the NEC suite of contracts., • Ensuring projects are delivered to the right quality, in the time allocated and at, or below the approved budget., • Writing specifications, tender and contract documents to include project risk registers, schedules and others with the assistance of procurement and production colleagues formally assess tenders in readiness for contract award., • Undertaking regular reviews, inspections and audits., • Managing contractors to ensure that the execution of projects is undertaken to the full expectations of the client. Contract administration of numerous projects dealing with payments, EWN, CE’s and etc, including raising such EWNs/CEs in a timely manner in accordance with the Contract., • Undertaking timely third-party liaisons, e.g. planning applications, land/ access, power supply negotiations etc. in line with the project programme., • Understanding client requirements and have strong stakeholder engagement to deal with complex third-party relations. What we provide • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Enhanced parental leave, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis (Please note that our jobs are hosted by others)

ABOUT THE HOUSE OF CREED The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Purpose of the role We are seeking a highly skilled Demand Planner / Forecasting Analyst for an initial 6 month contract. This role requires strong analytical capability, sound commercial understanding, and the ability to collaborate effectively across global teams. Key Responsibilities Forecasting & Planning • Develop accurate 12–18 month demand forecasts using advanced Excel tools and consumption data., • Align forecasts with market activities, product launches, and commercial initiatives., • Provide precise demand inputs to the factory for production planning, including new product development and gifting. Inventory & Order Management • Manage monthly customer order allocations in line with stock and production availability., • Produce weekly stock reports, highlighting out-of-stock items and replenishment dates., • Forecast repeat orders to support optimal stock levels. Analysis & Continuous Improvement • Reconcile historical demand plans and sales forecasts at SKU and customer level., • Analyse sales trends and stock levels for a defined customer base., • Support cross-functional teams with stock and supply queries., • Participate in customer and factory meetings, providing data and insights., • Contribute to process enhancement across forecasting, reporting, and S&OP. Requirements • Minimum 3 years’ experience in forecasting or analytical roles within a fast-paced environment., • Strong understanding of stock allocation and end-to-end supply chain processes., • ERP experience (D365 preferred)., • Solid experience in S&OP execution., • Advanced Excel skills with the ability to interpret large data sets and identify actions., • Strong organisational skills and the ability to manage multiple priorities independently., • Professional communication skills, both written and verbal., • High level of accuracy, attention to detail, and follow-through., • Commitment to working with global teams and diverse markets. Cross-Functional Collaboration Regular interaction with: • Commercial Analysts, • Business Development, • Customer Service, • Manufacturing & Factory, • Finance, • Digital & E-commerce, • Marketing, • As well as distributors, affiliates, retailers, and e-commerce partners. Competencies • Strong business acumen and analytical capability, • Operational discipline and integrity, • Customer focus and market awareness, • Adaptability in fast-moving environments, • Independent workload management, • Continuous improvement mindset, • Effective relationship-building and collaboration Candidates who demonstrate precision, professionalism, and a deep understanding of demand planning in a luxury environment will excel in this role. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

A global consultancy is looking for a number of Planning Engineers to join their growing team which works across multiple industries including, but not limited to, civil infrastructure, data centres, defence and energy. Please note that the roles are available on a hybrid basis - generally 3-4 days per week in the office / customer site (various sites available across the UK) and 1-2 days per week at home. There are roles available from Engineer through to Manager. The Role As a Planning Engineer, you’ll be working on projects of varying sizes and complexity and, depending on your level, your responsibilities will include • Establishing project governance and processes, • Preparing and maintaining the project schedules and master project plan., • Delivering end to end service, • Acting as the key client interface, • Ensuring that projects are delivered on time, to cost and to the appropriate quality. You… To succeed as a Planning Engineer within this business you’ll need to have strong project controls experience along with knowledge of P6. In addition, your project experience will need to have been on engineering, construction or civil projects. Please note, applications from candidates with an IT project management background cannot be considered. The Package As a Planning Engineer within this business, you'll receive a salary of between £40,000 and £75,000 and other benefits including pension (up to 5% employer contribution), private medical insurance, 25 days' (plus bank holidays) and flexible working. In addition, the company is committed to both training and development along with career progression. How to apply… This is an excellent opportunity to join a market leader committed to your career development so if you're interested in being considered, please send your CV via the “Apply Now” button.

English Speaking Customer Experience Officer (Remote) | UK Based | Garnet Trade Garnet Trade is hiring an English Speaking Customer Experience Officer to deliver fast, clear, and human support experiences for our customers. This is a fully remote role open to candidates based in the UK. What you will do • Provide customer support in English via live chat and email, • Handle inquiries with empathy, clarity, and a strong sense of ownership, • Troubleshoot user issues, escalate when needed, and follow through until resolution, • Keep accurate case notes and maintain clean ticket workflows, • Spot recurring issues and share insights to improve product and support processes, • Support onboarding questions and guide users through the platform experience, • Work closely with internal teams to ensure customer feedback reaches the right place What we are looking for • Native level or near native English, both written and spoken, • 1+ year experience in customer support, customer success, or service roles (preferred), • Strong communication skills and calm problem solving under pressure, • Comfortable using ticketing tools and working with structured processes, • A detail oriented mindset and high reliability in remote work, • Availability to work UK hours Nice to have • Experience in fintech, trading, or financial platforms, • Experience with Zendesk, Intercom, Freshdesk, or similar tools, • Ability to handle high volume support while keeping quality consistent What you can expect at Garnet Trade • Fully remote setup with a supportive, performance focused culture, • Clear workflows and training to help you succeed from day one, • A team that values customer clarity, speed, and accountability How to apply • Apply via LinkedIn with your CV. If you want, add a short note with:, • Your support experience and tools you used, • Your availability window in UK time Location: Remote (UK) Type: Full time Garnet Trade is an equal opportunity employer. We welcome applications from all qualified candidates.

A global consultancy is looking for a number of Project Schedulers to join their growing team which works across multiple industries including, but not limited to, civil infrastructure, data centres, defence and energy. Please note that the roles are available on a hybrid basis - generally 3-4 days per week in the office / customer site (various sites available across the UK) and 1-2 days per week at home. There are roles available from Engineer through to Manager. The Role As a Project Scheduler, you’ll be working on projects of varying sizes and complexity and, depending on your level, your responsibilities will include • Establishing project governance and processes, • Preparing and maintaining the project schedules and master project plan., • Delivering end to end service, • Acting as the key client interface, • Ensuring that projects are delivered on time, to cost and to the appropriate quality. You… To succeed as a Project Scheduler within this business you’ll need to have strong project controls experience along with knowledge of P6. In addition, your project experience will need to have been on engineering, construction or civil projects. Please note, applications from candidates with an IT project management background cannot be considered. The Package As a Project Scheduler within this business, you'll receive a salary of between £40,000 and £75,000 and other benefits including pension (up to 5% employer contribution), private medical insurance, 25 days' (plus bank holidays) and flexible working. In addition, the company is committed to both training and development along with career progression. How to apply… This is an excellent opportunity to join a market leader committed to your career development so if you're interested in being considered, please send your CV via the “Apply Now” button.

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Senior Project Manager’s with Built environment and Heritage experience. Roles & responsibilities: • Determine project management, technical services and external resources required for the project on an individual and team basis (e.g. additional services)., • Planning, leading and managing a project team to deliver integrated, sustainable, and effective solutions that meet the project brief., • Establishing strong working relationships with partners and key stakeholders at all levels, ensuring that all requirements are captured with approvals in place., • End-to-end execution planning and management as you establish clear goals with well-defined roles and deliverables., • Ensuring a seamless, defined integration of design, development, commissioning delivery and process requirements., • Reporting of project performance using project control tools, including earned value and quantitative risk analysis., • Ensuring thorough management of both the deliverables and team safety., • Collaboratively work with the construction manager/delivery team and/or external resources to ensure the successful delivery of the project in line with all stakeholders’ expectations communicating strategies to the team., • Manage consultant team and project stakeholders to ensure effective completion of responsibilities including project brief/scope, fees, processing claims, deliverable and/or project variations etc., • Display strong communication and negotiation skills to support the client/customer focus., • Ensure the conversion program is maintained and all submissions are completed within the agreed milestone, being proactive with acceleration measures should the program slip., • Produce design and authorities programme to be integrated with procurement and delivery programme., • Manage the timely delivery to programme for the concept, schematic, detailed design and design development in accordance with the overall delivery program and agreed on project milestones., • Assist with the timely sequencing/methodology and production of stating plans. Experience & background: • Experience in complex project delivery within live operational environments., • Drive focus in all areas of health, safety, quality and environmental matters on projects, challenging where needed., • Relevant tertiary qualifications in project management and/or construction-related discipline, combined with a demonstrable intermediate level of role knowledge., • Knowledge of Construction and Property industries and an understanding of estimating, scheduling, field supervision, contracts administration, procurement, financial controls and reporting., • Problem-solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities., • Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders. Essential Skills: • Proven experience in planning, leading, and managing project teams in a highly regulated environment., • Extensive knowledge of planning and implementation of complex projects, within a live operational environment, with multiple stakeholder interfaces., • Proven track record of delivering integrated and sustainable solutions to meet project briefs., • Leading in Project Management Commissions, taking responsibility for end-to-end service delivery., • A proven background in communicating project deliverables across complex regulated industries., • Demonstrable experience in leading and influencing across internal and external teams. Owning projects throughout the project lifecycle from concept to handover and closeout., • Preparing, updating and implementing the project management plan whilst proactively monitoring overall progress, the interdependencies and resolving issues/mitigating risks and initiating corrective action as appropriate., • Driving the design development, initiating surveys and site visits as necessary in order to write the works information in line with the project business case., • Undertaking the contract administration responsibilities and have a thorough understanding of the NEC suite of contracts., • Ensuring projects are delivered to the right quality, in the time allocated and at, or below the approved budget., • Writing specifications, tender and contract documents to include project risk registers, schedules and others with the assistance of procurement and production colleagues formally assess tenders in readiness for contract award., • Undertaking regular reviews, inspections and audits., • Managing contractors to ensure that the execution of projects is undertaken to the full expectations of the client. Contract administration of numerous projects dealing with payments, EWN, CE’s and etc, including raising such EWNs/CEs in a timely manner in accordance with the Contract., • Undertaking timely third-party liaisons, e.g. planning applications, land/ access, power supply negotiations etc. in line with the project programme., • Understanding client requirements and have strong stakeholder engagement to deal with complex third-party relations. What we provide • Car allowance, • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Enhanced parental leave, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis (Please note our Jobs are hosted by others)

Job Title: Tech Risk Assistant Manager - SAP Controls Base Location: London or Birmingham, plus network of 20 offices nationally: KPMG Office Locations The KPMG Technology Risk Consulting function is a cornerstone of our business. Operating from London and Birmingham, we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Tech Risk Assistant Manager - SAP Controls? Technology Risk Consulting (TRC) is a fast growing department that currently consists of about 200+ professionals across different sectors of which roughly half are based in our Canary Wharf office in Canada Square in London. We have a mix of Sector, FS and IGH clients like BP, Booking.com, HSBC, LSEG, HMRC and NHS. Our engagements often take place in an international context which requires us to provide services across the globe, often in close cooperation with other KPMG offices. Our services are of both an assurance and transformation in nature and include: Typical activities include: • Responsibility for quality, value add and timely delivery of the overall output from client engagements., • Scoping, financial management, managing delivery risk, production and review of deliverables., • Building and managing excellent client relationships., • Actively identifying and progressing business development opportunities, as well as managing sales activities such as proposal writing and assisting with client presentations., • Coaching and developing team members on engagements. Roles & Responsibilities: • Provide consulting and advisory services to clients that operate SAP systems including SAP GRC Access Controls and Process Controls., • Help clients enhance their SAP controls capability and increase control automation., • Work stream lead / SME on SAP / GRC control and/or Data Analytics engagements., • Building and managing excellent client relationships across a range of clients., • Developing internal networks and maintaining excellent relationships with colleagues across KPMG, but in particular in the wider Advisory areas., • Contributing to practice management, e.g. innovation, training, knowledge management., • A good understanding of SAP and SAP GRC technology platforms., • Ability to identify and assess complex SAP risks and controls, to relate them to the wider business environment and to express opinions clearly to all levels. The Person Experience and Skills: A combination of the following: • Proven experience of successfully delivering SAP security, control, data analytics and GRC services to medium/large, multi-national clients. Including, for example, experience in Oil & Gas, Retail, Fast Moving Consumer Goods, Utilities and Life Sciences sectors., • Strong understanding of SAP applications, including ECC, S/4HANA, and other SAP modules., • Knowledge of Sarbanes-Oxley readiness and controls optimisation., • Functional experience of key SAP Financials modules, ideally including HANA., • Functional experience of SAP GRC, Financials, BPC and BI., • Proven experience of successfully delivering technology risk services., • “Big 4” professional services or dynamic IT consultancy environment experience., • Supporting service line through reporting and knowledge management. Successful candidates will display a combination of the following: • Strong people management skills., • Excellent communication skills (both written and oral) and first-rate interpersonal skills at all levels., • Ability to present on specific subjects to a large group of people (both internal and clients/potential clients)., • Ability to break down SAP technical data analysis into accessible business terms, which express clear opinions to all levels and are applied to the wider business environment., • Ability to develop excellent client and internal relationships., • Ability to deliver work within tight timescales, to budget and to a high quality., • Excellent team player, but also able to excel working on own initiative., • Ability to identify, understand and adopt new technologies and innovations, and assess and explain the value to KPMG of developing these within the SAP capability. Qualifications and Skills: • Accounting Audit Qualifications: ACA or equivalent (Desirable), • IT Assurance Qualification CISA or equivalent (Desirable), • SAP Certifications (Desirable)] To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to Tech Risk talent across the country but our core hubs for this role are: • London Canary Wharf, • Birmingham This position will largely be based from London or Birmingham. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Hours: Monday – Friday 9am – 6pm. Occasional scheduled weekend and night working will be required to ensure the efficient functioning of the role on an ad hoc basis, with time off in lieu Holiday: 25 days plus bank holidays About us Merano Residences is an iconic and award- winning design, riverside apartment development comprising 40 prestigious apartments, a commercial unit and a café. The Management Company now wish to appoint a professional manager to control, improve and take ownership of the services function required to achieve and maintain the required level of excellence. Job purpose The Building Manager will take the lead on all aspects of the day-to day management of Merano Residences. They will be responsible for maintaining the highest standards for all areas of the building, including supervising the front of house team, ensuring customer service and the safety and smooth running of the property is a priority at all times, and standards meet the expectations of the residents, the Management Company and Managing Agent. Key areas of responsibility: • Maintain a physical risk register for all aspects of the property to ensure the safety and security of residents, staff and visitors., • Manage the presentation aspects of the whole estate so that Merano Residences is perceived as the paramount residence within the locality., • Create a culture of superb client care and professional service delivery within the Concierge, Cleaning and Maintenance teams. This will be led by example with ongoing monitoring, training and role enhancement as an essential aspect., • Work with the RMC Board and the Managing Agent to deliver a short, medium and long- term strategy for the efficient running of all mechanical, electrical and maintenance services within the building. This will include having synergy with annual budgets and demonstrate prudent procurement procedures that will reduce excessive expenditure in all areas., • Liaise with suppliers and contractors to ensure the best possible service is delivered in a timely and cost-effective manner., • Maintain a basic understanding of employment and property law that will enable you to ensure that the RMC Company and the concierge team are compliant with all current legal regulations including, but not limited to, employment, fire, health and safety and insurance regulations etc., • Review all internal systems and software to ensure efficiency and facilitate improvements where required., • Ensure that handover logs and incident reports are properly logged and that issues arising are appropriately escalated and followed up to deliver a successful conclusion., • Be aware of all contractors onsite, and their remit, and monitor activities accordingly., • Take ownership of all areas of responsibility and report effectively and openly at regular Board Meetings., • Take day-to-day responsibility for the supervision and deployment of all on-site staff ensuring they are clear about their roles and any specific tasks requiring execution., • Ensure an up-to-date SOP is maintained, available to all staff and regular training is provided. Provide feedback to the Managing Agent and the Board to inform on performance management and training., • Ensure a high level of customer service is provided by all concierge staff at all times, that all communications (e.g phone calls, emails) are answered appropriately and that all face-to-face communications are friendly and welcoming., • Ensure that all staff are well-presented in their uniforms and wear name badges. Ensure that all staff log on and off in accordance with requirements and any issues (including absenteeism, sickness or lateness) are reported promptly to the Managing Agent /recorded on the HR system., • Ensure that any temporary concierge, cleaning or maintenance staff are fully briefed and supervised to enable them to carry out their responsibilities., • Work with the HR team to ensure all absences are covered efficiently. Skills and Qualifications • High level of education with a special aptitude for English and Maths. A degree (or similar) in Business Administration or Estate Management is desirable, but not essential if an exceptional and proven track record of relevant past experience can be demonstrated. Relevant industry qualifications would be a bonus, • Computer literate and be competent in Word, Excel and PowerPoint or a modern equivalent, • Ambitious, dynamic and motivated, • Excellent Communication skills, • Competent negotiation skills are essential, • Demonstrate a “can do” attitude with excellent problem solving skills, • Previous experience in a Team leader role is essential with a proven track record of leading, managing, directing, supporting, and training staff, • Excellent references will be expected Person specification The conduct of duties needs to be of the highest standard and you must be presentable, smart, have an ability to communicate at all levels and build trust with the residents, the Managing Agent, and the Board. The right candidate will be enthusiastic, goal-orientated, highly organised and have strong interpersonal skills including a professional work ethic. Training: Training will be provided on the job internally, supplemented by external courses as required. Staff are encouraged to sit the IRPM exams at the earliest opportunity.

Salesforce Administrator (Certified) Up to £45,000 basic Based in West London We are seeking a Salesforce Certified Administrator to support and maintain our clients Salesforce CRM environment. This is a first-line, service-desk-led, ticket-driven role. The primary focus of this position is the daily management and resolution of Salesforce-related requests via a ticketing system. This is a hands-on support role requiring strong communication skills, responsiveness, and full ownership of the support queue. You will be responsible for delivering timely, high-quality support to Salesforce users across the business while ensuring smooth day-to-day CRM operations. Key Responsibilities • Own and manage the Salesforce ticket queue as a core daily responsibility, ensuring agreed SLAs are consistently met., • Troubleshoot and resolve Salesforce issues efficiently and professionally., • Proactively engage with end users via phone or video call to clarify requirements and accelerate issue resolution., • Provide clear, regular updates to users throughout the lifecycle of each ticket., • Produce reporting on ticket volumes, trends, recurring issues, and performance metrics where required., • Manage core Salesforce administrative tasks including:, • User setup and deactivation, • Roles, profiles, permission sets, and security controls, • Build, maintain, and troubleshoot Salesforce Flows (essential)., • Maintain reports and dashboards to support business insight and decision-making., • Monitor and uphold data quality standards., • Deliver end-user training sessions (1:1 and group) to improve adoption and system capability., • Create and maintain user documentation, guides, and knowledge base materials., • Support system enhancements, User Acceptance Testing (UAT), and release documentation., • Collaborate effectively with data, IT, and business stakeholders. About You • Salesforce Certified Administrator (essential)., • Proven experience supporting Salesforce users in a ticket-based or service desk environment., • Comfortable managing a high-volume support queue in an SLA-driven setting., • Familiar with ITIL principles and service management best practices., • Experience working within Agile methodologies (e.g., sprints, backlogs, prioritisation frameworks)., • Confident engaging directly with stakeholders and resolving issues verbally., • Strong communication skills with a customer-focused approach., • Comfortable delivering training and explaining processes clearly to non-technical users., • Strong organisational skills with the ability to prioritise competing demands., • Positive, proactive, and collaborative team player., • Experience building and troubleshooting Salesforce Flows (essential)., • Exposure to SQL, SOQL, MuleSoft, or Apex is advantageous but not required. What Success Looks Like • Tickets are managed efficiently and consistently within SLA., • Clear, proactive communication with end users., • High-quality issue resolution and positive stakeholder feedback., • Improved user adoption through effective training and support., • Reliable ownership of day-to-day Salesforce administration., • Positive contribution to team collaboration and continuous improvement initiatives., • Ability to contribute to project and sprint-related work once established in the role.

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Job title: Product Manager / Senior Product Manager Focus: Platform (API-first architecture, integrations, developer experience, data infrastructure, and cross-domain enablement) Location: London / Hybrid (in office minimum 3 days a week) Term: Permanent / Full-time Reports to: CPO (Chief Product Officer) About us B4B Payments is part of the Banking Circle Group, a 1,000+ person ecosystem owned by the EQT investment organisation, which also includes Banking Circle (global payments, accounts, liquidity, and FX for financial institutions and regulated businesses), and YOULEND (revenue-based financing). B4B Payments is an embedded and direct payment services provider offering card issuing and BIN sponsorship, and accounts, payments and FX to businesses, with the tools, APIs and infrastructure to allow clients and partners to build cutting-edge financial services. The B4B Payments leadership team has extensive payments experience, and is committed to driving continued growth and scale as we expand internationally, with a presence in the UK, Europe and US. We operate as an independent affiliate of Banking Circle, and while we are separate companies, we work closely together to deliver a market-competitive, and continually evolving product offering that augments established EMI licensed cards capabilities from B4B Payments with world-class payments, accounts and FX capabilities from Banking Circle. We are a global and diverse team, with our headquarters in London (UK), and offices in Newcastle (UK), Vilnius (Lithuania) and Boston (US). About the role This is not a domain specific PM role – it’s a horizontal, platform-level role. You will own the shared infrastructure, APIs, integrations, data layer, and developer experience that all domain areas build on (e.g. Cards, Payments, CX). Your mission is to make the platform scalable, well-documented, and API-first – enabling evolution of a modern, composable financial services platform that clients and partners can integrate into their existing workflows and systems. You will work out of our London office, closely with product, engineering, and tech leads across all domains. You will be the single-threaded owner for platform-level capabilities and the connective tissue between domain PMs (Cards / Payments, CX, Operations) and engineering. A note on scope: This role owns the infrastructure layer powering the product. Our Customer Experience (CX) PM owns the experience layer – what users see and how journeys flow. In practice: you work with engineering on UI portal architecture, how APIs are designed, and how integrations work; the CX PM decides how the UI looks, how navigation flows, and how the design system works. Where capabilities span both layers (e.g. notifications, reporting UIs, portal consolidation), you own the backend infrastructure and the CX PM owns the user-facing experience. You will collaborate closely to ensure the platform enables great user experiences. We are modernising our platform, expanding internationally, and scaling the product organisation. This role suits someone who enjoys building from the ground up, is happy to roll up their sleeves on tasks big and small, and gets energy from seeing tangible progress. You should be comfortable using AI tooling to accelerate research, ideation, prototyping, and documentation. In the role you will: • Own the API-first strategy and roadmap – drive the evolution of a modern API-first architecture. Define API coverage priorities, set design and documentation standards, and ensure new features ship API-first with UI as a consumer., • Own platform infrastructure and shared services – own the technical architecture for horizontal capabilities: authentication, user management, existing portal consolidation, notifications, reporting infrastructure, and shared data models. Collaborate with the CX PM who owns the user experience layer., • Own integrations and partner connectivity – own the integrations strategy connecting B4B into clients’ existing technology ecosystems: ERP/accounting integrations (Microsoft, SAP, Oracle, NetSuite, etc.), travel management platform connectivity, and embedded finance / white-label capabilities for BaaS partners., • Drive the data and reporting layer – own the data model and reporting requirements to reduce ad-hoc engineering effort, and lay the groundwork for the evolution of client-facing analytics., • Enable developer and partner experience – own the external developer experience: API documentation, sandbox/testing environments, partner onboarding flows, and developer portal. Make it easy for BaaS clients and partners to integrate, test, and go live., • Drive prioritised development and delivery – work directly with tech leads and engineers to prioritise and sequence platform work. Manage cross-domain dependencies, write epics and acceptance criteria, and ensure platform deliverables unblock domain roadmaps., • Manage stakeholders and alignment – align domain PMs, engineering leads, and leadership on platform priorities. Be the connective tissue that prevents silos from creating duplicate or conflicting work., • Leverage AI to accelerate – use AI / LLM tools for research, API design validation, rapid prototyping, and documentation generation. What you will need: • 3-5+ years in a Product role, with experience owning platform, infrastructure, or developer-facing products – ideally in fintech, payments, or BaaS., • Experience in scale-up or high-growth environments – you’ve built from the ground up, not just inherited mature products. You’re comfortable rolling up your sleeves, moving fast, and making pragmatic trade-offs to ship., • Experience building tech products at the heart of the action – working directly with engineers, clients, internal stakeholders, and external third parties across the full development lifecycle., • Strong API and technical fluency – you can read API specs, understand data modelling, and hold your own in technical design discussions. You don’t need to write production code, but you need to understand how systems fit together., • Experience with platform or infrastructure product management – you understand building for internal consumers (other PMs, engineers, partners) and how to prioritise foundational work that unlocks everything else., • Financial services or payments domain exposure – you should understand the basics of how money moves (accounts, payments, cards, FX) and the regulatory context (preferred but not essential)., • Experience with developer experience and documentation – you’ve owned or contributed to API documentation, developer portals, sandbox environments, or partner onboarding., • Experience with integrations and partner connectivity – you’ve built or managed integrations with third-party systems (ERP/accounting, HRIS, or enterprise software). You understand webhooks, event-driven architecture, and cross-system data synchronisation., • Experience working in an agile / scrum environment with a strong written culture – PRDs, API specifications, strategy docs, and clear product documentation., • Comfortable with AI tooling – you use AI / LLM tools (Claude, Gemini, ChatGPT, Cursor, etc.) as part of your workflow for research, prototyping, and documentation., • Experience with platform modernisation, • Experience with BaaS, embedded finance, or BIN sponsorship models, • Experience with data warehousing, ETL pipelines, or BI/analytics product management, • Experience building or managing ERP/accounting integrations, • Familiarity with the spend management and corporate card platform landscape (e.g. Ramp, Brex, Pleo, Navan), • Internal Recruiter call, • Initial call with one of our Product team members, • Technical and platform assessment call with the CPO and CTO, • Cultural fit assessment with a Product team member and engineering tech lead What we offer: 25 days annual leave Annual wellness day off Access to retail & other discounts Vitality health care plan Learning & development support Ride-to-work scheme Employee assistance programme Regular socials and relaxed working environment Make a difference: We are always on the lookout for talented individuals to help take us further – it’s important to us to hire the right people for roles that work for both us and the individual. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our clients. Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key.

ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! Role Overview As part of the Box Office team, you will work with venue management to create an unrivalled visitor experience in a brand-new state of the art arena. With internationally acclaimed music at its core, this concert will attract visitors from all around the world, and you will play a key role in running the show! This is a rare opportunity to be part of something right from the beginning and really make your mark. So, if you’re looking for the chance to learn new skills and take your career to the next level, we would love to hear from you! Key Roles & Responsibilities -Work at the box office at the ABBA Arena during the ingoing concert ensuring excellent customer service. -Work closely with the Box Office manager/supervisors to understand our ticketing system, ensuring awareness of system capability and functionality to deliver ticketing excellence. -Responsible for any card transactions at the box office. -Work with the supervisor on reconciliations at the end of each shift. -Take a proactive solution focused approach to problem-solving with the ability and confidence to offer resolutions to ticket related issues and escalate where necessary. -Keep up to date with current trends to ensure best practice in ticketing operations including GDPR. -Work closely with Box Office Manager/ Supervisor to ensure the pertinent daily concert information including access bookings is understood clearly to ensure the highest standard of visitor experience is delivered by all teams. -Attend and proactively support informative daily briefings with all teams. -Ensure you are fully conversant with equipment used by the Team including radios, scanners, mobile devices, and any other appropriate materials. Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of the show. About You -Experience of working with different ticketing platforms in music or theatre. -A genuine passion for exceeding visitor expectations. -Good knowledge of industry regulations including GDPR. -Set yourself high standards and have a keen eye for detail. -Strong written English and verbal communication skills. -Proficient with IT software including Microsoft office, especially Excel and Word. -Flexible and able to work weekend and evenings. DESIRABLE BUT NOT ESSENTIAL – any of the following would be advantageous: -Knowledge of Ticketmaster Systems. -Knowledge of technology to support ease of access for all visitors. Please note we have a full time and part time role available *

Company description AG, an industry-leading specialist in SAP consulting services, SAP Gold Partner and an SAP Quality Awards Gold Winner, delivers solutions across ECC, S/4 Hana Private and Public Cloud, Rise and Grow, solving business challenges and understanding SAP to an expert level – all reflected by our ISO-Certifications in 9001, 14001, 45001 and 27001. We’re proud to employ some of the world’s most talented and best-trained SAP and RPA Consultants across all our international locations. Our Consultants have extensive SAP Implementation and ‘real world’ SAP Support experience, experts in Business Process Enhancements, Data Migration and SAP 3rd Party Application integration. Our solutions are intelligent, practical, based on the latest technology and loved by users. We constantly engage and collaborate with our employees, our partners and our clients, ensuring we maintain our high quality standards and to continue to be innovative across all areas of our business. Helping our employees, partners and our clients to be exceptional has earned AG a place in the Financial Times (FT) 1000 – Europe’s Fastest Growing Companies list 2021. Headquartered in Slough, UK with offices in Aberdeen and Netherlands with teams across Europe, India and The Gulf regions, our global reach offers the depth and breadth of excellence that one expects and needs from a collaborative partner. See for more details. See ___ for more details. Overview The Head of SAP AMS is a senior leadership role responsible for strategically leading AG’s entire SAP Application Managed Services (AMS) practice for onshore operations and growing this practice area year on year. This role ensures efficient delivery, optimized resource utilisation, operational governance and strong commercial control across all AMS engagements. You will act as the strategic custodian of service excellence, ensuring AG delivers high-quality, scalable, and predictable AMS services in line with contractual KPIs, SLAs, and client expectations. This role requires a blend of SAP service delivery leadership, AMS operational expertise, commercial acumen, customer success management, people management, and continuous improvement mindset. Roles & Responsibilities AMS Strategy, Leadership & Governance • Build and lead the end-to-end SAP AMS function for onshore & Offshore operations., • Define AMS operating models, resource structures, processes, and governance frameworks., • Drive continuous improvement across delivery, tools, reporting, automation, and standardization., • Implement AG’s AMS strategic roadmap aligned to growth, capability development, and RISE/GROW transformations. Service Delivery Excellence • Ensure 100% adherence to SLAs/KPIs across all AMS contracts (incidents, service requests, problems, changes, releases)., • Maintain a forward-looking view of risks, service gaps, and capacity to ensure proactive support planning., • Oversee incident triaging, root cause analysis (RCA), patch management, vulnerability management, and technical optimisation., • Ensure structured governance, • Daily stand-ups, • Weekly operational reviews, • Monthly service reviews (MSRs), • Quarterly executive reviews Commercial & Contract Management • Own the P&L for AMS engagements, including revenue forecasting, resource-based cost control, and profitability management., • Drive commercials on renewals, expansions, and CR-based income with clients., • Ensure compliance with contracted service definitions, chargeability, billing, and margin targets., • Lead AMS pricing models, SoW creation, and commercial negotiations in collaboration with Sales & Directors. Resource Planning & Capability • Oversee recruitment, onboarding, and capability development of AMS consultants., • Implement skill-matrix-driven allocation to optimise utilisation across onshore/offshore teams., • Develop module-wise SMEs, leads, primary/secondary backup resources., • Drive certifications, upskilling plans (SAP S/4HANA, Cloud ALM, BTP, SAP Activate)., • Promote a culture of ownership, accountability, collaboration, and learning. Client Relationship & Stakeholder Management • Serve as senior escalation point and trusted advisor for all AMS clients., • Build strong relationships with client IT, business stakeholders, and vendor partners., • Communicate risks, issues, improvements, and transformation opportunities., • Ensure transparency through structured dashboards and measurable service performance reports. Tools, Automation & Process Innovation • Strengthen AG’s AMS toolset (ITSM, Knowledge Base, Monitoring, Dashboards)., • Drive automation using UiPath, SAP Cloud ALM, and monitoring tools., • Embed ITIL, SAP Activate, Agile, and DevOps best practices into daily operations., • Standardize templates, documentation, SOPs, and runbooks for AMS delivery. Governance of Change, Releases & Projects • Oversee end-to-end change request lifecycle, cost estimation, approvals, and delivery., • Govern release management cycles including regression testing, deployment readiness, transport approvals, and post-release validation., • Ensure integration with project teams for hybrid AMS + project support scenarios. Qualification • 12–18+ years overall SAP experience with minimum 8+ years in AMS leadership roles., • Deep understanding of SAP modules (FI, MM, SD, PM, PS, Basis, ABAP, BW, Security) and integrated landscapes (aligned with SDM JD), • Strong background in managing large-scale multi-module AMS engagements., • Proven track record of leading distributed (onshore/offshore) teams of 30–150 resources., • Strong commercial experience – revenue management, margin control, pricing., • Experience interacting with C-level stakeholders and managing escalations., • Deep understanding of ITIL processes (Incident, Problem, Change, Release)., • Experience in SAP S/4HANA, RISE and GROW with SAP, Cloud ALM, and SAP Activate., • Excellent communication, stakeholder management, leadership, and presentation skills. Preferred Qualifications • ITIL, PMP, Prince2 certification (as preferred in SDM JD), • Experience in asset-intensive industries (Oil & Gas, Utilities, Chemicals, ENR)., • Experience in automation and monitoring (SAP Solution Manager, Cloud ALM, UiPath)., • Prior experience in a consulting or SAP Gold Partner environment. Rate: • Based on profile, expertise & exposure Interview Process at AG . Interview Process: We are looking for a talented individual ideally with exposure in the Oil and Gas/Energy/other sector with a very strong Management/ Leadership focus. The right candidate would be identified post the below mentioned interview rounds: • Round 1: HR (Recruiter)Interview - To identify/cross check professional & personal details, • Round 2: Technical Round – To gauge the technical expertise of the candidate, • Round 3: Director rendezvous – Directors confirm if the candidate is a good fit for AG, • Round 4: HR Manager Discussion- HR Manager will discuss on the salary breakup and other benefits before the release of offer.

Kenny Recruit are excited to be recruiting for a fast-growing technology company transforming how service-based businesses operate. The platform helps organisations streamline operations, attract more customers, and scale efficiently through modern, intuitive software. With strong momentum and ambitious growth plans, we are building a team that thrives on innovation, accountability, and measurable impact. The Opportunity We’re looking for a driven Sales Manager to lead and develop a high performing sales team within a scaling SaaS environment. This is a hands-on leadership role suited to someone who can create structure, inspire performance, and deliver predictable revenue growth while operating in a fun but fast-paced setting. Salary: £50,000 - £60,000 per annum + 40% OTE + benefits Location: Waterloo (Monday, Wednesday, Thursday in the office) Working hours: 9.00am – 5.30pm The Role Team Leadership & Performance • Build, coach, and mentor a results-focused sales team, fostering a culture of ownership and continuous improvement., • Set clear KPIs and establish effective operating rhythms including 1:1s, pipeline reviews, and deal strategy sessions., • Recruit, onboard, and enable new hires to ensure fast ramp times and consistent execution., • Own team revenue targets and consistently deliver against monthly and quarterly quotas., • Drive disciplined pipeline management, accurate forecasting, and strong CRM practices., • Develop scalable outbound and inbound strategies tailored to a defined vertical market., • Implement structured sales processes, playbooks, and training programs to improve conversion and efficiency., • Evaluate and optimise the sales technology stack, including CRM and engagement tools., • Partner with Customer Success to ensure smooth client handovers and support long-term growth., • Share customer insights with product and leadership teams to influence roadmap and go-to-market strategy., • 2–3 years of sales management experience within a SaaS or technology-led business., • Proven success building and developing high-performing sales teams., • Demonstrated ability to generate predictable pipeline and consistently hit revenue targets., • Strong understanding of full-cycle B2B sales., • Analytical mindset with excellent communication and leadership skills., • Experience with modern CRM platforms and sales engagement tools., • Background in helping scale early-stage or growth-phase sales teams., • Opportunity to make a visible impact in a scaling business., • Autonomy to shape sales strategy and team culture., • Collaborative leadership team and strong growth trajectory., • Competitive salary and performance incentives. Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat.

Sales Administrator Hybrid working – 1–2 days per week in a Central London office Full-time | 40 hours per week | 9.00am–6.00pm (1 hour lunch) Salary & Benefits Competitive salary. 20 days annual leave rising to 25 days with length of service, plus bank holidays. Private healthcare and workplace pension. About the Opportunity Our client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud, security and IT support solutions to the SME market across the UK. They offer a friendly, informal and highly collaborative working environment. As a small but ambitious business, teamwork and accountability are essential across all roles. This is an excellent opportunity to join a well-regarded UK MSP where performance is recognised and there is genuine scope for progression within a meritocratic culture. The Role The Sales Administrator plays a key role in supporting both Account Management and New Business Sales within a predominantly professional services client base. This position is central to ensuring the smooth coordination, administration and processing of managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes. Key Responsibilities • Managing the sales inbox and answering inbound sales calls in a professional and timely manner, • Handling customer enquiries and resolving order-related issues efficiently, • Supporting Account Managers with day-to-day client administration and renewals, • Maintaining and updating sales and customer records, • Preparing and processing quotes and orders, ensuring accurate entry into sales systems, • Building strong relationships with key vendors and distributors to secure competitive pricing and availability for hardware, software and services, • Coordinating with internal departments to ensure smooth order fulfilment and delivery, • Generating reports on sales activity and revenue performance, • Supporting the organisation of client meetings, events and sales initiatives, • Assisting with the preparation of sales presentations and proposals, • Contributing to sales system optimisation and automation improvements Skills & Experience • Minimum 2 years’ experience in a similar role within an MSP environment, • Strong understanding of Microsoft products and associated technology vendors, • Highly numerate with strong analytical skills and exceptional attention to detail, • Excellent written and verbal communication skills, • Customer service focused, • Confident working within a team and able to be appropriately assertive when required, • Comfortable multi-tasking in a fast-paced environment, • Self-motivated, proactive and able to adapt to changing priorities, • Able to work with minimal supervision, • Strong IT skills, including Microsoft Office (particularly Excel, Outlook and Teams) and CRM/sales systems Desirable • Experience using NetSuite and HubSpot, • Sales data analysis experience, • Technology vendor sales accreditations, • Understanding of sales performance metrics, • Experience supporting sales into the SME market If you are an organised, detail-oriented sales support professional looking to join a growing and ambitious MSP with strong career development potential, we would welcome your application.

A global consultancy is looking for a number of Project Controls Managers to join their growing team which works across multiple industries including, but not limited to, civil infrastructure, data centres, defence and energy. Please note that the roles are available on a hybrid basis - generally 3-4 days per week in the office / customer site (various sites available across the UK) and 1-2 days per week at home. There are roles available from Engineer through to Manager. The Role As a Project Controls Manager , you’ll be working on projects of varying sizes and complexity and, depending on your level, your responsibilities will include • Establishing project governance and processes, • Preparing and maintaining the project schedules and master project plan., • Delivering end to end service, • Acting as the key client interface, • Ensuring that projects are delivered on time, to cost and to the appropriate quality. You… To succeed as a Project Controls Manager within this business you’ll need to have strong project controls experience along with knowledge of P6. In addition, your project experience will need to have been on engineering, construction or civil projects. Please note, applications from candidates with an IT project management background cannot be considered. The Package As a Project Controls Manager within this business, you'll receive a salary of between £40,000 and £75,000 and other benefits including pension (up to 5% employer contribution), private medical insurance, 25 days' (plus bank holidays) and flexible working. In addition, the company is committed to both training and development along with career progression. How to apply… This is an excellent opportunity to join a market leader committed to your career development so if you're interested in being considered, please send your CV via the “Apply Now” button.

Business Development Manager – Recruitment, London, Negotiable Salary + Commission Come and work with us at COREcruitment!! COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other. We are looking for a Business Development Manager to join us here at COREcruitment. This role will primarily focus on driving new business and building client relations across a number of sectors. The Business Development Manager will benefit from industry expertise as they hunt down prospective clients, gain roles and build their own contact base. This role is perfect for someone driven, ambitious and not afraid to knock on doors - this role will lead into managing your own desk and sector for the business, at which point the opportunities are endless! What we can offer you: • Competitive salary, • Attractive commission structure, along with additional bonus', • Regular team building and occasional team holidays, • Hybrid working (2 office days per week, chance to work from other offices), • Holiday entitlement increasing YoY, • Career development, • 2 weeks working fully remotely from anywhere in the world The Ideal Candidate: • Ambitious and career driven - you have a personable approach to sales and a "go getter" attitude., • Previous experience in a sales or business development role - this could be from FMCG or Drinks if you are looking for a change., • Personable and friendly, • Self-starter – able to manage your own time, • The ability to actively develop new business leads and negotiate contracts, • Networking capabilities to build and maintain industry relationships, • Passionate about customer service and hospitality If you are keen to discuss the details further, please apply today or send your cv to or give me a call on 0207 790 2666.

A VC-backed AI business is hiring an Integrations Manager to help scale and embed its technology across a growing portfolio of UK-based businesses. This is a high-ownership role for someone who thrives in real-world environments, enjoys problem solving on the ground, and knows how to bring structure to fast-moving operational settings. The business is building an AI-enabled platform that modernises and integrates service-led organisations, using automation and AI to transform operations, margins and customer experience. Integration sits at the heart of the model, and this role plays a critical part in making that work at scale. Role: Integrations Manager Salary: Up to £60,000 per annum Location: London (Moorgate) - hybrid working, 3 days per week onsite Travel: Weekly travel to client sites across the UK, fully expensed What you will be doing: • Owning the integration of newly acquired businesses into the wider platform, • Working directly with operational teams to understand workflows, systems and challenges, • Implementing integration playbooks while adapting to different business contexts, • Acting as the bridge between technology, operations and leadership, • Supporting the rollout of AI and automation tools into live environments, • Identifying inefficiencies and opportunities to improve processes and performance, • Gathering feedback from teams and feeding insights back into product and platform development, • Managing multiple integrations at once in a fast-paced environment What you will need: • Experience working in operational, transformation or integration focused roles, • Comfortable operating on site, inside offices and alongside frontline teams, • Strong organisational and communication skills, • Ability to work with ambiguity and build structure as you go, • Confident engaging with a wide range of stakeholders, • Willingness to travel regularly across the UK, • Interest in AI, automation and technology-led transformation What’s on offer: • Salary up to £60,000, • Hybrid working with a London base, • Fully expensed travel to client sites, • High ownership role with visible impact, • Opportunity to work at the centre of an AI-led scale-up, • Exposure to multiple businesses and complex real-world challenges If you enjoy being close to the action, solving problems in live environments and helping businesses modernise through technology, this role offers a unique opportunity to make a tangible impact.

Kraken is the world's most exciting and rapidly scaling energy technology company. They are building the number one platform for energy management with potential to transform utilities' transition to clean energy across the globe. Kraken powers energy systems globally, and already has 40% of the UK energy market running on its platform. With $500m in contracted ARR, a growing footprint across Europe, Japan, Australia, and the US, as well as the backing of leading investors, they combine the financial strength of a market leader with the pace of a hyper-growth company. We're helping them hire a VP of Product Data & Analytics. Position Location: London, or USA ET. Candidates should expect frequent travel to London, as well as travel to clients globally. Job Description As the company’s VP of Product Data & Analytics, you will be driving the vision, strategy, and value clients are getting from their Utility Data Model (UDM). This is a global, high-impact product management leadership role owning the strategy and execution of the UDM, allowing you to work on genuine frontier problems with immediate real-world application. This role will report jointly to the Chief AI & Corporate Development Officer and the Engineering COO. Primary Responsibilities • Own the product strategy for the company’s UDM, defining what to model and the technical implementation approach, whilst overseeing its data sharing strategy, governance, and quality standards, and driving the product’s adoption., • Own strategy and roadmap for ‘AI-on-UDM,’ enabling teams and clients to build analytics and AI products on the company’s data model., • Oversee the product manager and analytics teams, with a focus on providing insights as a client service to better enable them to build data-driven products., • Build and manage a small data science team that solves high-value problems to advance the company’s competitive position. Requirements: • 10+ years of product leadership experience, specifically within complex B2B2C Enterprise Software environments. Experience with large-scale ERP or CRM systems is a major plus., • A history of “Data” roles, with experience in successfully transforming technology infrastructure into organised, productised assets., • Excellent communication skills, with the ability to balance technical and business needs, whilst bridging the gap between technical details and strategic CEO-level messaging., • Strong technical literacy, with a keen understanding of data stewardship, semantic modeling, and API product management., • Strong strategic skills, with an equal ability to develop the product and pitch it., • A genuine passion for data and the customer experience. Compensation and benefits • Competitive base salary + significant equity package, • Flexible holiday policy, • Flexible working, • Private health insurance, • Maternity leave 16 weeks full pay, partner leave 12 weeks full pay, • Pension matching up to 10%, • Bike or electric car purchase from gross salary, • Learning & development budget Interview process: • Executive interview – 30-60 mins, • SME interview with Data leadership - 60 mins, • Final interview with CEO – 30-60 mins

Global Director, Technical Customer Support Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Global Director, Technical Customer Support, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

Our entrepreneurial client is currently seeking a highly strategic, commercially minded Procurement Manager with experience in procurement, contract review, and customer usage analysis to join our influential team based in Central London. This role is ideal for a confident professional who enjoys partnering with senior stakeholders — across Finance, Technology, Procurement, Legal, and Commercial — to shape investment decisions, drive performance, and influence long-term financial strategy. You’ll gain exposure to the CFO, VP of Finance and CTO, with clear progression opportunities for future permanent roles within the group. Responsibilities: • Lead budgeting, forecasting, and performance management across both operational costs and CAPEX, • Provide financial stewardship over capital projects — ensuring alignment with strategic priorities, timelines, and budget targets, • Review and analyse supplier contracts, commercial agreements, and service terms to identify risks, savings opportunities, and value enhancements, • Analyse customer usage, consumption trends, and revenue patterns to inform pricing, investment decisions, and strategic planning, • Build and enhance cost-performance dashboards and financial models, • Partner with senior business leaders and Procurement to drive cost optimisation, supplier performance improvements, and spend efficiency, • Guide investment decisions through data-driven analysis, business case reviews, and ROI tracking, • Collaborate with cross-functional teams — including Procurement, Commercial, Operations, and Legal — to standardise processes and support scalable growth, • Present insights and recommendations to senior leadership to support high-impact decision-making Requirements: • Proven experience managing cost performance, strategic sourcing impact, and/or capital investment (CAPEX), • Strong background in contract review, supplier agreements, commercial terms, and risk/value assessment, • Experience analysing customer usage data, consumption trends, and commercial performance, • Exceptional analytical and financial modelling skills, with a commercial, solutions-focused mindset, • Ability to influence senior stakeholders and communicate clear, actionable insights, • Strong leadership, communication, and collaboration skills, • A proactive, improvement-focused mindset — excited to enhance finance, procurement, and commercial processes By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.

Reservation Sales Executive (12 FTC) Location: Central London Contract: Fixed-Term Contract Salary: £30,000 + £15,000 commission (paid quarterly) Working Pattern: Monday - Friday, 4 days in office / 1 day WFA (One week per month is fully office-based for monthly sales meetings) About the Role We’re looking for a motivated, energetic individual to join our Meeting Room Sales Team on a fixed-term contract. This team is at the heart of our business - handling high‑volume inbound enquiries and turning them into repeat, loyal customers. You’ll be part of a vibrant team of four, led by a manager who has been with the business for seven years and has a strong track record of developing people and supporting career progression. This role is perfect for someone who thrives in a fast-paced, phone‑based environment and enjoys working towards ambitious sales targets. What You’ll Be Doing • Handling high volumes of inbound leads via phone, email, and website enquiries, • Converting enquiries into bookings while delivering an exceptional customer experience, • Working to significant quarterly revenue targets (circa £450k per quarter), • Identifying upsell opportunities and nurturing repeat business, • Taking part in the team phone‑shift rota, • Representing our brand with professionalism, warmth, and enthusiasm every day Who We’re Looking For You might have experience in: • Telesales, • Membership sales, • Any sales role with high lead volume, • Customer-focused roles where persuasion and rapport-building are key Most importantly, you’re: • Confident on the phone, • Target-driven, • Customer-service obsessed, • Someone who thrives in a sociable, supportive team environment

Technical Contract Manager Facilities Service Provider London & South East £70-75k + Car Allowance Pension Scheme A leader within the UK FM & Building Services sector have a requirement for an experienced Senior Contract / Account Manager to run part of a multi-client portfolio across London and the South East. This role has become available due to an internal promotion, with this role taking charge of a mixture of existing accounts as well as 2 x newly-mobilised customers, across Central London, West London and Kent. These are as varies as commercial office space, financial / professional services, pharmaceutical, etc. Guideline for this position is a basic salary of £70-75,000 as well as a car allowance of circa £5,000. Role will operate across the customer sites Monday-Friday, while offering some flexibility for home working. The responsibilities of the TechnicalContact Manager will include an overall liability for delivering efficient and effective M&E service delivery agreed in line with budgets and client specifications, SLAs, etc. Monitoring and report on financial performance to line manager (account director), as well as ensuring falls within scope of accounts. Man management of teams across multiple sites, liaising with on-site client, tenants and Facilities Managers, etc. This will cover but not limited to: • Responsible and full accountability for operational service delivery, financial management (P&L), people management, compliance and risk management, • Delivery of contractual commitments and monthly, quarterly and annual reporting to the client, • Delivery of internal monthly reporting and presenting to senior stakeholders, • Evaluate applicable proposals and required changes to services identifying financial, personnel and operational performance implication and improvements, • Responsible for contract strategic alignment and development, exploiting and securing all opportunities to deliver increased turnover and profitability, • Ensure succession planning arrangements are in place, • Ensuring business policies and processes are effectively communicated and implemented within the contract, with a key focus on QHSE, statutory legislation, Health & Wellbeing and DE&I, • Engages executive involvement as needed to leverage the broader Business to introduce new scope & business pricing, as part of delivering an integrated set of services, • Direct management and engagement of preferred/approved supply chain, • Sets and supports the overall strategic vision and delivers best in class operational service to help enhance the workplace experience, • Delivering complex projects and ensuring successful delivery, • Risk management - identify risk and adopt appropriate mitigation measures, • Compliance management – ensuring all activities comply with current statutory legislation The successful candidate MUST be fully qualified in an engineering discipline (mechanical / electrical), ideally having served a full apprenticeship. With the employer having responsibility for M&E delivery for this client portfolio, and as a result regular interactions with customer Engineering Leads, applicants must be able to demonstrate technical proficiency, as well as the obvious experience of managing corporate / commercial facilities operations for at least 3-5 years. This is an exciting opportunity to join a very well established M&E maintenance organisation, and managing a high-profile customer portfolio. With opportunities to grow within the company, both in the UK or for EMEA / Global roles in future, a chance not to be missed for an ambitious and dynamic Account / Senior Contract Manager experienced in delivering a 5* service across a similar environment.

The Opportunity We are seeking an experienced and commercially astute Head of Estates to lead the delivery of facilities and estate management services across a large scale residential estate in London. This is a senior leadership role responsible for overseeing all hard and soft services, ensuring full statutory and health & safety compliance, and driving service excellence across the estate. You will play a pivotal role in developing and implementing estate strategies, enhancing stakeholder relationships, managing operational risk, and leading a multi-disciplinary on-site team to deliver best in class estate management. The Role As Head of Estates, you will be responsible for the strategic and operational leadership of the estate, ensuring compliance, financial control, service delivery excellence and strong client engagement. • Lead the mobilisation and ongoing management of the estate, working closely with site teams and third-party contractors., • Oversee the delivery of all hard and soft services, including public realm, security, cleaning, waste management and maintenance operations., • Manage and review the planned preventative maintenance (PPM) programme across all building systems., • Oversee fire and life safety systems and ensure full compliance with current legislation and best practice., • Carry out and oversee regular inspections of common areas, basements and external fabric to ensure a safe, clean and well-maintained environment., • Ensure contract management processes deliver value for money and high service standards., • Develop, implement and maintain management systems for buildings, facilities and public realm areas., • Ensure all obligations under the Property Management Agreement, KPIs and SLAs are delivered in a proactive and compliant manner., • Support estate-wide events, placemaking initiatives and community engagement programmes., • Ensure lease obligations are understood and adhered to on behalf of landlord and tenants., • Client Relationship Management, • Understand the client’s strategic objectives and develop property management plans to support those objectives., • Maintain strong working relationships with key stakeholders including leaseholders, occupiers and client representatives., • Prepare and present detailed board reports and client recommendation papers., • Provide regular formal and ad-hoc reporting on estate performance., • Encourage open communication and proactively seek feedback to drive continuous improvement., • Support strategic initiatives aimed at achieving sector excellence and industry recognition., • Take overall responsibility for facilities and environmental policies, procedures and compliance across the estate., • Work collaboratively with compliance and health & safety specialists to ensure full statutory adherence., • Establish and maintain emergency procedures and safe systems of work., • Ensure accidents, near misses and risks are properly reported, recorded and mitigated., • Support ESG initiatives and environmental performance targets where required., • Advise senior stakeholders immediately of any major incidents, risks or threats., • Lead, manage and develop the Estate Services team and oversee all soft service teams., • Set objectives, conduct performance reviews, identify training needs and make salary recommendations., • Ensure recruitment of team members follows company policy and supports operational excellence., • Drive a strong customer service culture across all departments., • Ensure the team has appropriate resources and support to deliver a consistently high standard of service., • Support service charge budgeting and reconciliation processes., • Review and monitor expenditure against approved budgets., • Ensure purchase orders and invoicing processes are managed in accordance with company procedures., • Benchmark services against comparable estates and recommend improvements where required., • Contribute to reporting and financial oversight in collaboration with finance teams. The Person We are seeking a strategic and operationally strong estates professional with proven leadership experience in residential or mixed-use environments. You will demonstrate commercial awareness, strong technical knowledge, and the ability to lead teams while maintaining exceptional stakeholder relationships. Discretion and confidentiality are essential, as the role may involve access to residents’ homes in their absence. Skills & Experience Essential Qualifications • IOSH or NEBOSH qualification, • Proven track record in senior estates or facilities leadership roles, • Strong experience managing hard and soft services, • Third-party contractor management, • Fire and life safety system oversight, • Experience preparing detailed board reports and client recommendation papers, • Strong understanding of UK health & safety legislation and compliance best practice, • Experience in utility management, • Demonstrable experience dealing with residents and tenants on a day-to-day basis, • Experience managing and developing teams

My client are recruiting two Mandarin–English bilingual Property Consultants (one focused on Lettings, one on Sales) to join an established UK property investment and management company. This is a clientfacing, targetdriven role combining property sales, client servicing, negotiations, and administrative coordination. You will be responsible for generating revenue through property lettings and/or sales while delivering a highquality customer experience and ensuring compliance throughout the transaction process. Location: London Office Employment Type: Permanent, Full-Time Sector: Property / Real Estate Salary: £25,000 base + Competitive Commission Positions Available: 2 (1 Lettings | 1 Sales) Languages Required: Fluent Mandarin & English (Essential) About the Role You will work with a highly professional, experienced team, and receive structured onboarding and training, making this role suitable for both experienced consultants and motivated candidates with relevant transferable experience. The position offers strong earning potential, autonomy, and longterm career growth. Key Responsibilities (Training period and support provided) Client Acquisition & Lead Development • Expand and develop client channels and identify potential tenants and buyers, • Respond promptly to client enquiries and arrange property viewings, • Deliver professional, standardised viewing presentations highlighting key property features, • Submit offers and negotiate terms with landlords or vendors, • Obtain landlord approval and manage offer confirmations, • Collect and manage tenant/client information accurately, • Process holding deposits and issue confirmations, • Coordinate contract signing processes (sales roles may handle certain stages directly), • Send move in confirmation communications and track pre move in requirements, • Maintain ongoing relationships with tenants and clients, • Support tenant groups in collaboration with customer service teams, • Deliver a professional, service oriented experience throughout the customer journey Skills & Experience Required Essential Requirements • Fluent Mandarin and English, spoken and written, • Strong communication and interpersonal skills, • Confidence managing client enquiries, viewings, and negotiations, • High level of attention to detail, particularly in contracts, documentation, and funds handling, • Strong execution skills and ability to work independently, • Comfortable working under pressure, especially during peak seasons, • Proficient in basic office systems (Excel, spreadsheets, CRM tools), • Background in property lettings, property sales, customer service, or overseas study services, • Familiarity with the UK rental process (viewing → offer → holding deposit → contract → movein), • Existing client networks or experience expanding acquisition channels is an advantage, • Strong service mindset and ability to build longterm client relationships

Oaklands Global are currently recruiting a Sales Manager on behalf of our client, an established organisation within the global aerospace sector. This is a remote position; however, the successful candidate must be based in the UK or Europe. The Sales Manager will be responsible for identifying, developing, and securing profitable aircraft painting opportunities across airline, VIP, military, and MRO clients. The role focuses on building senior-level relationships, managing the full sales cycle from prospecting to contract negotiation, and providing revenue forecasts and market insight to support strategic business growth across the region. Responsibilities: • Seek, identify and qualify airline clients with a view to securing profitable aircraft painting inputs., • Customer visits to airlines and operators to establish upcoming release of painting RFP’s., • Identify and proactively market all product lines in the painting sector, i.e. Airline, VIP, Military MRO., • Ability to produce and negotiate commercial proposals and painting contracts with clients., • Oversight and support with the KYC process for all new and existing clients., • Strict adherence to the company’s sales process., • Work closely with the Sales Director to ensure that all clients receive a first-class service., • Manage and keep current the company’s Sales Pipeline and contract database., • The ability to manage, administrate and amend existing customer contracts., • Represent the Sales & Commercial team at internal ‘bid review’ meetings., • Regularly attend global MRO conference and trade events., • Identify and advise the business on significant trends and developments within the commercial aviation base maintenance market, with a view to identifying opportunities as well as threats., • To have a direct influence and communicate forecasted revenues to the Head of Finance in line with structured company reporting procedures. Requirements: • 5+ years of MRO sales experience, preferably in the commercial aircraft base/line maintenance and painting sector., • A highly motivated individual with multiple senior level contacts in the aviation industry essential., • Highly organised, while demonstrating attention to detail and an ability to handle multiple ongoing leads., • Demonstrates strong prospecting follow-up capabilities, and able to see deals through from inception to completion., • First class verbal and written communication skills., • Ability to track personal KPI’s., • Can cultivate and maintains long-term, value-added business relationships. Why work with Oaklands Global? We are the world’s leading aviation and aerospace recruitment and executive search firm, trusted by the most respected names in the industry to deliver results with integrity, discretion, and excellence. With over 50 years of combined experience, we don’t just fill roles, we shape careers and give our clients a competitive talent advantage. We take immense pride in the quality of our searches and are committed to representing only the very best candidates to the very best businesses. At Oaklands Global, every application is handled with the utmost professionalism and complete confidentiality. If this opportunity interests you, please apply in confidence to Siobhan Miller. Whether or not your profile is shortlisted, you will hear from us, because we believe in treating every candidate with respect and care. We’re not just here to help you land your next role. We are here to elevate your career.

Company At Lenkie, we're passionate about helping small businesses turn their big ambitions into reality. Through our innovative lending products and powerful cash flow management platform, we empower small and medium-sized businesses to succeed. We have supported hundreds of small businesses in the UK with hundreds of millions in funding. We are a friendly and collaborative team with a fast-paced and high-performing culture. We are headquartered in London but operate a remote-first culture with team members across Nigeria, South Africa, and London. We're backed by world-class investors and closed a £4M equity and £45M debt Series A investment round in January 2025. Position Overview: We’re looking for an experienced Account Management Lead to own and scale the success of our existing SME customer base. This is a senior role for someone with 5+ years’ experience in SME lending or fintech, who is able to combine their strong relationship management skills with a commercial, growth-oriented mindset. You’ll be accountable for leading the growth initiatives for our existing customer portfolio, drive world-class retention through outstanding service and product-led engagement, and elevating the Lenkie brand through targeted account-based marketing initiatives. You’ll also help shape how we drive smarter processes and automation, to improve the speed-to-delivery of our service. This role sits at the intersection of customer success, growth, and product feedback - acting as the voice of the customer internally while ensuring Lenkie delivers an outstanding post-funding experience. Key Responsibilities: Growing Our Customer Base • Own the growth of our existing customer portfolio, including driving initiatives for reactivations, referrals and churn prevention, • Identify opportunities to grow account value through repeat funding, upsell, cross-sell, and deeper product adoption, • Monitor customer health, engagement, and performance, proactively addressing customer concerns before they materialise, • Deliver a consistently world-class customer experience that drives long-term loyalty and advocacy Churn Prevention & Product-Led Retention • Work closely with customers to understand their evolving needs and friction points, • Gather structured feedback on products, processes, and experience, feeding clear insights into product and operations teams, • Partner with internal stakeholders to influence new features, improvements, and service changes that increase customer stickiness Account-Based Marketing & Brand Building • Design and execute targeted, account-based initiatives (campaigns, comms, events, or content) to deepen engagement with key customer segments, • Collaborate within Lenkie to ensure consistent, high-quality messaging across the customer lifecycle and roll-out of new product features Efficiency & Automation • Identify opportunities to automate or streamline basic service queries and routine interactions, • Help design scalable account management processes that balance excellent service with operational efficiency as our portfolio continues to grow Required skills: • 5+ years’ experience in senior account management or account management lead roles, within SME lending or fintech sectors, • Strong understanding of SME lending, customer behaviour, post-funding lifecycles, • Proven experience in portfolio growth and retention initiatives, • Customer-first mindset with strong commercial awareness and product vision, • Experienced in working cross-functionally with product, operations, credit, and marketing teams, • Comfortable operating in a fast-moving, scale-up environment, with a true ownership-mentality from managing accounts to driving strategic initiatives What you’ll get from us: • Competitive salary, • Hybrid working from our London office (Holborn), • High level of autonomy and ownership within a growing commercial function, • Opportunity to shape and improve a core acquisition channel, • Steep learning curve and clear career progression in a high-growth fintech, • Regular team and company socials If you would like to apply for this role please click through the links and send though any other relevant information to .

Business Development Manager - Dubai Salary: £50k (AED250k per annum) Base + Commission (Uncapped & Tax Free) Employment Type: Full-time Office: Dubai (relocation allowance if required) About Us For too long, Accounting has had a reputation for being old-school and slow-moving. At Rise Accounting, we’re changing the narrative. Founded in September 2021 with just 3 employees, Rise Accounting has grown to a global team of 90 professionals serving over 750 clients across EMEA. After building a thriving UK business we’ve expanded into Dubai and are looking to expand this fast-growing team. Dubai presents a major opportunity—not just to serve existing clients looking to expand in the region, but also to deliver our streamlined, cloud-based model to businesses across the UAE who need modern, proactive, and tech-enabled accounting services. This role offers a rare opportunity to help build our local presence from the ground up. You'll be instrumental in driving our growth strategy, building our brand in the region, and establishing Rise Accounting as the go-to accounting partner for ambitious businesses in the UAE If you're excited by the idea of building something impactful and working with a progressive accounting firm, we’d love to hear from you. The Role We're looking for a commercially driven Business Development Manager who thrives on building relationships and winning new business. You'll be responsible for identifying and closing opportunities across the UAE market, working with startups, scale-ups, and established businesses who need modern accounting services. This isn't just about hitting numbers—you'll help shape our market positioning, develop our sales process, and build the foundation for a high-performing business development function as we scale. Key Responsibilities Business Development & Sales • Identify and pursue new business opportunities across mainland Dubai, free zones, and the wider UAE., • Develop and execute a strategic sales plan to achieve revenue targets., • Build a strong pipeline through networking, referrals, LinkedIn outreach, and events., • Develop strong relationships with Founders, CEOs and CFOs to deliver value., • Conduct discovery meetings, prepare proposals, and close deals with decision-makers., • Work closely with our Senior Accountant to ensure seamless handover and client onboarding. Market Positioning & Brand Building • Represent Rise Accounting at networking events, business forums, and industry meetups., • Build strategic partnerships with company formation agents, business centers, co-working spaces, and professional service providers., • Identify market trends and client pain points to refine our service offering., • Contribute to marketing initiatives, case studies, and content that positions us as thought leaders. Client Relationship Management • Understand the unique needs of businesses operating in the UAE across various sectors., • Articulate the value of our tech-forward, proactive approach to accounting., • Maintain excellent relationships with prospects and clients to drive referrals and repeat business., • Act as the voice of the customer internally, feeding insights back to the leadership team. Collaboration & Growth • Work alongside the founding team to refine our go-to-market strategy., • Help establish sales processes, CRM systems, and reporting structures., • As we grow, support the development of a business development team in the region. Experience & Qualifications • 3-5 years of B2B sales or business development experience, ideally in professional services (accounting, consulting, legal, or corporate services)., • Proven track record of meeting or exceeding sales targets., • Demonstrate an understanding of what services Rise Accounting would provide to its clients., • Experience selling to SMEs, startups, and growth-stage companies. Skills & Attributes • Exceptional communication and presentation skills., • Confident, consultative sales approach with the ability to build trust quickly., • Self-motivated, entrepreneurial mindset with the ability to work independently., • Commercially astute with strong business acumen., • Resilient, ambitious, and hungry to succeed in a high-growth environment., • Culturally aware and able to engage with diverse business owners and decision-makers. Why Join Us? • Be part of our first growth phase in Dubai and make a direct impact on our success., • Uncapped commission structure with significant earning potential., • Join a fast-growing, tech-forward accounting firm with global ambitions., • Work with a supportive, ambitious team that values innovation and results., • Clear pathway to leadership roles as we scale our UAE operations.

Betterhomes, Dubai’s leading UK-style real estate agency, is looking for dynamic individuals to join our award-winning team. Why Join Us? Earn Big: Unlimited TAX FREE earning potential, up to 65% commission Guaranteed Leads: One of the highest lead generators in core communities Relocation Support: Full UAE work visa, medical insurance and life insurance Top-Tier Training: Industry-leading training and resources to kick-start your career Supportive Culture: 1-on-1 training with industry leaders, state-of-the-art technology for brokers and a collaborative team Career Growth: From leasing to luxury sales, with opportunities to progress into management Regular Incentives: Twice-yearly overseas trips, monthly, quarterly and yearly incentives for top performers Marketing Support: Access to cutting-edge campaigns, tailored personal branding, and premium property listings to boost your visibility and results. At no additional fee Big-Corporate Reach: Enjoy the dynamic environment of smaller teams, backed by the resources and opportunities of a large corporate network with diverse branches and services What you will Need: • Hunger for success and passion to achieve big financial goals, • Valid driver's license, • Excellent English communication skills, both written and verbal, • Determination to succeed, ambition, and self-motivation to excel in the industry, • No specific experience necessary - some of our top performers have previously worked in roles such as: customer service, business development, retail, public services, professional sports, tradesmen and more! Your Role • Become a community expert, • Daily calls to potential landlords/sellers, • Negotiate property deals in the fast-paced Dubai real estate market, • List properties on our CRM, • Qualify clients and arrange viewings, • Build relationships with clients and continuously stay up to date Don’t Wait. Your Financial Future Starts Today! • This is more than a job—it’s a life-changing opportunity to earn big, grow fast, and thrive in Dubai’s booming real estate market.

Puma Investments are looking for an Interim Internal Sales Manager join our Business Development team in London. The role is a Fixed Term Contract with a duration of 12-18 months. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work closely with the Head of Business Development to develop and grow Puma’s business. This role is a hands-on leadership role, responsible for the delivery and execution of the internal sales strategy, and for leading and developing a high-performing internal sales team. Role Responsibilities: • Provide end-to-end leadership and accountability for the internal sales function, • Lead, coach, and develop Internal BDMs to sustain high performance and compliance, • Optimise the remit, structure, and operating process of the internal business development team, refining where necessary, • Set and monitor sales activity and targets, • Ensure product champions operate with clarity, credibility, and commercial impact, • Responsibility for recruiting, training and developing IBDMs to ensure they are technically knowledgeable and able to support the intermediary market in a compliant and competent manner, • Collaborate effectively with Client Onboarding and Client Relations to ensure a seamless client journey, • Analyse and leverage data and insights to drive informed decision-making and lead sales campaigns, • Lead continuous improvement through structured coaching and development initiatives, • Own and evolve KPI frameworks and reporting using PowerBI dashboards, • Attend and effectively contribute to the Monthly Sales meeting with the Head of Business Development and Associate Area Sales Directors to define and implement sales strategy, • Arrange and attend individual monthly development meetings with each of the Internal Business Development Managers, and the Head of Business Development, • Attend and effectively contribute to weekly Client Relations and Client Onboarding meeting, • Run weekly IBDM Team meeting Experience Required: • Previous experience of leading a high-performing significantly sized internal sales function with a focus on selling tax efficient products, or case led products within financial services, • Demonstrable management, leadership and coaching capability, including the ability to identify capability gaps and guide individuals’ development in a supportive way, • Proven ability to develop deep technical understanding of product range to ensure teams compliance when communicating with clients, • A passion and desire to deliver outstanding customer service and instil that across the BDM team, • Commercially astute and results-driven, • A deep understanding of the role of an Internal BDM, • Proven ability to motivate and lead from the front with a confident and credible leadership style, • Highly organised with the ability to manage a wide range of tasks and responsibilities Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £3 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

We’re Hiring: Key Account Executive London | £40,000 - £50,000 DOE | Full-time At OX Tools, we’re not just about tools, we’re about building something bigger. At OX Tools, our vision is to bring the strength of the OX to every tradesperson through passion, design, and relentless pursuit of innovation. Our tools are instinctively recognised as Tough, Dynamic, Different and so are our people. The Role: We’re looking for an ambitious and commercially minded Key Account Executive to join OX Tools EUK and support our growing retail and national account business. This role is ideal for someone early in their sales career who wants to build a long term future within a fast paced, high performance organisation. Working closely with our National Account Directors, you’ll play a hands on role in managing major UK retail customers, ensuring best in class service, strong execution and seamless day to day account support. You’ll gain exposure to high level commercial sales activity, contribute to strategic customer relationships and develop the skills needed to progress into National Account Management and wider commercial leadership roles. As the role evolves, there is also potential for international exposure and travel across Europe. Key Responsibilities: What you’ll do: National Account Support • Provide daily support to National Account Directors across key UK retail partners, • Assist with account reviews, customer presentations, proposals and performance reporting, • Manage customer queries efficiently, delivering a consistently high service standard, • Maintain accurate account records, pricing structures and customer data, • Act as a key link between Sales, Customer Service, Marketing and Supply Chain teams, • Support forecasting, product updates and contingency planning, • Identify growth opportunities within existing accounts, • Support initiatives to increase distribution, visibility and revenue, • Gain hands on experience in national retail strategy and execution What we’re looking for: • Highly motivated, with a strong work ethic and a genuine appetite to learn, • Organised, proactive and comfortable managing multiple priorities in a fast paced environment, • Strong written and verbal communication skills, • Confident working with major customers and internal stakeholders, • Commercially aware and keen to build a long term career in sales Desirable Skills: • Previous experience in Sales, Account Support, Retail or FMCG environments, • Exposure to national retailers or trade/distribution channels, • Strong IT skills, including Excel, CRM systems and reporting tools Why Join OX Tools EUK? This role is designed as a genuine stepping stone into National Account Management and Senior Commercial Leadership. High performers will benefit from clear development pathways, increased responsibility and the opportunity to grow alongside a dynamic and expanding international business. What’s in it for you? • 23 days holiday + birthday + volunteer leave, • Flexible hybrid working - (4-5 days in the office), • Professional development and broad commercial exposure, • Company pension scheme, • A vibrant, supportive team culture

Director of Sales | Fast Growth Music Management Scale Up | London Harmonic are delighted to be working on a retained basis alongside an extremely exciting, fast growth independent rights music management scale up, in the search for a Director of Sales to join their consistently growing team. As a newly created role, there will be huge amounts of autonomy and ownership on offer, while suiting highly curious and ambitious candidates looking to have a real voice at the table during this next growth phase. The Business: The nature of this business is centred around providing real support to independent musicians, artists and labels creators to ensure the maintaining of full creative control while maximizing global reach. Providing premium digital distribution and YouTube channel management services to a carefully curated roster of emerging talent, our clients invite-only platform ensures personalized attention for artists who wish to retain complete ownership of their work while accessing industry-leading tools to optimize their presence across the digital music ecosystem. The team, boasting decades of music industry expertise, offer a bespoke service and taking care of all behind the scenes complexities associated. Ultimately, this allows their clients to maximise their revenue and grow audiences, enabling them to focus on what they do best - create music. With tailored solutions for each individual client and their respective career journeys, services include supporting with music distribution, data analysis, promotion strategy, royalties and accounting and YouTube channel management. This comes with the ultimate goal of ensuring artists retain ownership of their music, protecting copyright and earnings, and expanding audience and revenue. This extremely culture driven business focuses on values including respect, fun, knowledge and putting their clients interests at the forefront of their mission. With global headcount for the team at 35 and scaling, and turnover at £35 million and growing year-on-year, this is an extremely exciting opportunity to grow alongside, and have a real impact on the expansion of the business. The Role: This vacancy comes at a hugely exciting moment, with a newly created Director of Artist Management role also currently being hired. The business are in a period of exponential growth – with YouTube and DSP earnings up by 160% in 2025 compared to the same period in 2024. There is therefore the need to grow the team to meet the increasing demand and to expand our offering for the artist community. This is a newly created role in line with the growth of the business, and represents a great and valuable opportunity to work under the leadership of a fantastic head of music and manage a junior sales team. The role, which supports flexible, hybrid working, will require an outward facing candidate that is adaptable and keen to work with one of the most exciting businesses in the music industry. Duties: • Targeting and signing Artist/Label/Management/Creator clients to the roster., • Effectively communicating our services and offerings to potential clients., • Setting sales targets., • Nurturing client and partner relationships., • Collaborating with the Client Relations team, Operations team, Artist management team and other departments, and identifying new business opportunities, • Develop and implement sales strategies to meet revenue and growth targets., • Manage, train, and mentor the sales team, setting KPIs and overseeing performance., • Identify and secure new business opportunities and major client accounts., • Analyse market trends, consumer behaviour, and competitor activities to inform strategy and drive sales., • Track sales performance, manage budgets, and report on key metrics to senior management., • Work closely with the Client Relations team, Operations team, Artist management team and other departments to ensure a cohesive approach to sales and growth. What we’d like to see (essential): • Strong sales acumen and driven hunger for new business mentality in line with current exponential growth phase, • Ability to independently lead high value calls, • Previous line management experience, • A passion for music, creativity, innovation and culture What we’d like to see (bonus): • Frontline artist / A&R environment background in customer facing roles, • Experience in fast growth scale up Salary: up to £70k base + uncapped commission package (potential to double earnings package) Location: London (hybrid – 3 days in office / 2 from home) If you are interested in this opportunity, please feel free to reach out on 0203773350 or email on At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Graduate Trainee Salary £28,922.40 (3-year fixed term) This is a full-time position, with flexibility required for early mornings, late evenings, and occasional weekend work. A mixture of office (central London) and home working is anticipated with this role (minimum of 3 days in the office) The Graduate Trainee programme offers the opportunity to learn and develop as an individual, contributing at a key moment in time to a renown historic institution with a vision to deliver better health care for better lives. The role encompasses working in a busy Learning Directorate to deliver cutting edge education at a time of real change and need in health care, your role will be to work in the teams which plan, organise and deliver education events. Key aspects of the role are to support senior health professionals to make impact through events, updates and showcases, the key purpose of this role is to provide co-ordination, forward planning, budget management and logistical support to our Learning Directorate including Section events as well as newly developed income generating programmes. Responsibilities include: • Planning, • Education programme delivery, • Learning Directorate Support As a Graduate Trainee you are expected to be professional and proactive, applying customer-focused processes to enhance procedures and take a high level of ownership for the area of work for which you are responsible. This role supports and provides guidance to member led specialist medical Section Councils and the RSM Learning Directorate in the forward planning and running of in person events as well as webinars/virtual events - complying with agreed Service Level Agreements (SLA). For more information, please see the JD Closing date for applications: There is no closing date we will be sifting and interviewing candidates as we receive suitable applications. Interviews: Initial half hour call will be followed by a face-to-face interview To apply please send your CV and covering letter (please ensure you provide a covering letter) quoting reference RSM139 to The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category. The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:

🎓 Kickstart Your International Career in Tech Sales – Join No 1 global consultancy & EIMS! 📍 Location: Bournemouth, UK (Hybrid: 3 office days + 2 WFH) 💰 OTE Year 1: Up to £35,000 (base + bonus + commissions) Languages: German EIMS Global ltd is a Tech B2B agency with UK HQs and offices in Spain, USA, New Zealand, the Philippines, and South Africa. We’re known as the Tech Sales “ROI” experts, and our end-to-end sales and marketing solutions help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses faster and more efficiently. We team up with the world's top consultancy to connect with their key enterprise clients, bringing them a game-changing end-end B2B video platform for major SPORT media players (like BBC, Sky, NFL, Eurosport), with strong support for hyper-personalized user experiences, AI-driven ads, and flexible monetization. We're hiring 2 German Hunters, who love a challenge, and are pumped to tackle big accounts—in return for top-tier tech sales training, skills and experience that'll supercharge your career in SaaS sales. What you will be doing: • B2B outbound outreach targeting ideal enterprise account on behalf of our top global consultancy partner to book qualified discovery meetings, • Build rapport & nurture relationships with C-level prospects in DACH region, • Act as a main point of contact for your clients and provide exceptional customer service., • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution, • Ensure warm handover of qualified opportunities for high-value deal ($3-5M) to Account Manager to negotiate further 🌟 What’s In It For You? • 💰 OTE Year 1: £35,000 (base salary + bonus + commission), • 🏖️ Hybrid working model: Work from home on Mondays and Fridays, and collaborate in our vibrant Bournemouth HQ (BH2 6BJ) Tuesday–Thursday, • 🚀 The chance to transition into Microsoft, Adobe, Sage etc. after proving yourself, • 🏆 Regular incentives: Sales trips to Paris & Barcelona, gift cards, “Beach Target” Fridays & more!, • 🌍 Work & Travel opportunity in one of our 9 cool global locations (Spain, USA, New Zealand, South Africa, Philippines), • 📚 Access to 30+ years of best-in-class training via our EIMS University platform, • 📈 Fast-tracked career progression: 95% of our leadership team started in roles just like this! Watch Claudette’s story here, • 🌍 A diverse, multicultural, and high-energy team culture. Follow us on Instagram @eimsbiz to see what we’re all about. Who are you: • Speak German as your FIRST language, • Have a real desire to build a career in technology sales, • Previous B2B/B2C sales experience or strong commercial mindset, • Self-motivated, proactive, flexible, and curious, • Display a learning & growth mindset 👉 If you’re hungry to accelerate your sales career, open to learning, and want to build a future in one of the world’s most exciting industries, this is your chance. Apply today and take your next step in Tech Sales with EIMS!

Career Starters Welcome! Step into a fast-paced, dynamic sales team in London – No Experience Needed With Immediate Starts Available! Entry Level Sales Associate (Full Time Equivalent Availability Required - 5 days a week) Whether you’re looking for a career change or someone looking to gain experience, our client is excited to help you begin your career journey! Located in the heart of London, our client’s well-established company is expanding and seeking energetic and enthusiastic Entry Level Sales Assistants to meet growing demand. You’ll receive in-depth skills development coaching, ensuring you understand the brands you represent, the business structure, and how to maximise your potential in the role. Get ready to develop your skills and gain valuable experience with a supportive, fun and lively team! The ideal attributes they are looking for: • Positive, driven and goal orientated mindset., • Customer service centric approach with a friendly and bubbly personality., • Entry level job seekers or those who are eager to learn and grow within a team environment that supports your development and achievements., • Fantastic communication skills in English., • The ability to work full-time equivalent hours (5 FULL DAYS A WEEK) Key responsibilities for this entry level sales role: • Generate new sales for clients and continue fostering loyalty and satisfaction with existing customers., • Sales engagement in event campaigns through in-person interactions within the London area., • Deliver feedback on sales stats, location performance, and ratios to support the company in optimising its processes and improving efficiency., • Develop and launch forward-thinking strategies to elevate brand recognition and maximise sales. What successful candidates can look forward to: • Take advantage of coaching opportunities in customer service, sales, marketing, and promotions to sharpen your expertise., • A positive, engaging workplace paired with an exciting social calendar., • A strong, accomplished network to back you every step of the way., • Earnings: A brand awareness fee plus commission with on-target earnings of £24k-£30k in your first year, along with additional rewards and bonuses to increase your income., • Look forward to invites on exciting international and national travel opportunities with the company. These openings involve engaging with customers face-to-face at event campaigns across London. No experience is required for this full-time equivalent, self-employed, subcontracted role, as full client and product training is provided. You’ll earn through a fantastic brand awareness fee plus commission, giving you control over your earning potential while gaining valuable, hands-on experience. This entry-level opportunity is ideal for recent graduates or anyone looking to start or progress their career. Candidates with experience in retail, hospitality, customer service, sales, events, warehouse work, driving, care or bar/front-of-house roles are also encouraged to apply, as these backgrounds naturally build strong communication and work ethic skills. Informal conversations are now taking place. Submit your CV and contact details today and the recruitment team will be in touch if shortlisted! Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales and Customer Service Role No Experience Required - Immediate Starts (Full-Time Equivalent) Feeling stuck in a dead-end job with no variety or progression? Want to represent a fun and vibrant company and join their growing team? Our client, based in London, has become one of the country’s top sales, customer service, and marketing companies, with associated companies both nationally and internationally. Due to a huge increase in client demand, full-time equivalent sales roles have become available within their busy sales and marketing company. They truly believe that people are the key to their success. Therefore, they are seeking individuals who are passionate about building a long-term career in sales and who thrive in a team environment — making retail, hospitality, and customer service experience highly valuable. Opportunities Available: • Fun and vibrant social culture., • Fast progression for driven individuals., • Engaging in direct, face-to-face sales within dynamic residential environments in London., • Full product and industry training., • Brand awareness fee, plus a fantastic commission pay structure (with opportunities for additional rewards and incentives)., • Mentor programmes with some of the UK’s top business professionals., • Exciting travel opportunities. What’s Required? • Effective communication skills with strong English speaking ability., • Full-time availability (4/5 full days per week between Mon–Sat)., • This role is not suitable for students or current international students due to the full-time commitment required., • Self-motivation and a strong work ethic., • Customer service skills (which can be gained from retail experience)., • Great personal presentation., • Team player., • Willingness to develop sales and customer service skills. If you would like to kick-start a new long-term career in Sales, Direct Marketing, and Customer Service, apply now online by clicking the “apply” button and completing the online application process. Please make sure you attach your up-to-date CV and contact details so the recruitment team can get in touch with you as soon as possible. Roles are based in the London area. No experience is necessary in this self-employed role, as full client and product training will be provided. People who have previously been successful in this industry have come from backgrounds such as Sales Representatives, Bar Managers, Retail Assistants, Retail Managers, Retail Advisors, Promotional Staff, Waiting Staff, Warehouse Operatives, and Front of House Administrators. However, all applicants who possess strong customer service or retail experience and an excellent work ethic are encouraged to apply. Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 4/5 days per week (Between Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About Us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it. It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed. About You It’s an exciting time to join Nobody’s Child as we continue to grow our presence across London. We’re looking for three enthusiastic and customer-focused part-time Sales Associates (16 hours per week) to support our NC concessions on a fixed-term basis across a number of key locations, including Oxford Circus, White City and Stratford. These roles require fixed availability on Friday, Saturday and Sunday, making them ideal for someone looking for consistent weekend work in a dynamic retail environment. As a brand ambassador, you’ll play a vital role in delivering a warm, inspiring and memorable customer experience within our concession spaces. You’ll have a genuine passion for fashion, people and sustainability, and take pride in offering exceptional service while confidently representing the Nobody’s Child brand and values on the shop floor. This is a great opportunity to be part of a collaborative team environment, perfect for someone who thrives in fast-paced retail and enjoys engaging with customers every day. Day to day, you'll be • Ensuring high levels of customer satisfaction and experience through excellent sales service., • Assessing customers' needs and providing assistance and information on all in store Nobody’s Child product., • Following and achieving the department’s sales goals on a monthly, quarterly and yearly basis, going above and beyond to drive sales., • Maintaining stock levels and ensuring assigned areas are kept in presentable condition., • Ensuring consistent knowledge on Nobody’s Child products and new ins, with an ability to cross sell products and offer styling solutions to customers., • Process POS (point of sale) purchases., • Handle returns., • Supporting with visual merchandising (VM)., • Suggest ways to improve sales through visual merchandising and styling., • Represent our brand positively and passionately., • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet. Ideally, you'll come with previous experience in retail, an interest in responsible product, and a passion for excellent customer experience. If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Who We Are? Furthr is a leading sustainability consultancy and tech platform committed to helping businesses reduce their environmental impact and transition to more sustainable practices. We specialise in providing comprehensive solutions for measuring and managing carbon footprints, aligning with international standards such as the Greenhouse Gas Protocol, as well as decarbonisation plans for forward-looking teams. Since our inception, we've driven significant decarbonisation efforts globally, funded extensive reforestation and climate-impact projects, and facilitated the removal of hundreds of thousands of tons of carbon from the atmosphere. With hundreds of active business clients and growing international reach, our impact is expanding daily. The Opportunity We’re seeking a dynamic Account Executive to drive the Furthr message across global business platforms. This role isn’t just about sales; it’s about making a tangible, positive impact on our planet. You will introduce and integrate Furthr's comprehensive sustainability services into some of the world's most influential businesses. What we want? A clear vision of what success looks like in sales, with a proven track record of ability to move prospects through the entire sales cycle, be proactive in bringing in new opportunities, and the ability to drive the conversation with stakeholders towards a positive outcome. Not just that, we are looking for someone who can educate and provide real value to all prospective clients. Why? Because this is first line of communication on climate for many of our clients, the beginning of long-lasting and meaningful client relationships based on expert advice and no-nonsense support that will deliver positive change to our planet. Your Role As our Account Executive, you will be the main contact for our clients interested in climate solutions. Your role will focus on building and growing strong, long-lasting relationships by offering helpful advice and clear support. You'll run campaigns, in person and digital, handle outbound leads, build and manage your own sales pipeline, and help grow inbound opportunities. You'll play an important part in helping Furthr grow and supporting positive change in our industry. Key Responsibilities • Qualify and engage with leads from outbound outreach and warm inbound sources, keeping a steady flow of sales opportunities in your pipeline., • Help improve and follow our sales process, working with the team to make each step—from first contact to closing—more effective., • Build your own pipeline of potential clients., • Hit and exceed your sales targets and key performance indicators (KPIs)., • Use our CRM system to keep accurate records of current and potential clients, supporting better decisions with good data., • Lead negotiations and close new client accounts, while keeping lead and sales information well-organized., • Work closely with the Marketing team to support lead generation efforts, improve our brand, and reach more potential clients in the market. We’re Looking For • Experience in sales or client-facing roles, with track record of delivering and exceeding targets., • A strong foundation in ESG, environmental science, or climate science., • Ability to learn and master complex sales cycles with mature organisations in the corporate space, • Exceptional communication and presentation skills, including mastery of technical descriptions related to carbon accounting., • A passion for pitching, both in-person and virtually. We Value • Empathy and customer-centric thinking., • Excellent customer service and collaborative work style., • Strong prioritisation and time management skills., • Effective networking and interpersonal skills. Offer: A 55k base salary with substantial commission potential. While we value remote working flexibility, being part of our in-office team is encouraged. We retain an open, flexible culture driven by a community of passionate climate experts. Perks: FurthrApp personal Account to manage personal climate impact and fund projects monthly on your behalf Pension Scheme for all staff Annual field trips for projects funded Training and Upskilling Pathway You will thrive with us if you have that core drive to help our planet and to restore our world's nature. We offer financial incentives of course, but if you're searching for purpose too, then we'd really like to talk to you.

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Sales Assistant (Entry Level/No Experience Required) – Immediate Starts Available Role is based in Slade Green, Dartford (Full-Time Long-Term Career Opportunity) Eager to transition into the fast-paced world of Sales & Marketing? No prior experience needed. Our client provides the training for this full-time, long-term career opportunity! Our client, a renowned company in Dartford, is expanding its sales team. Specialising in field sales & marketing, they focus on boosting brand awareness & driving revenue while delivering excellent customer service. The company’s mission is to connect customers with their clients' brands, creating long-lasting relationships all whilst providing a supportive, friendly & motivated working environment for their team to achieve their professional & personal goals. Important Eligibility: • Our client is only able to accept candidates who are eligible to work full-time in the UK., • NOT suitable for students or current international students., • Applicants must be aged 18 or over., • This role is based in Slade Green. Applicants must be able to commute to the office on a daily basis. What They Offer • Recognition: Celebrate success at weekly meetings & award ceremonies., • Company Culture: Supportive, fast-paced, fun-loving, motivated & team-orientated!, • Training & Development: Develop sales & customer service skills through one-on-one mentorship with a senior salesperson., • Career Growth: Clear path to progress into leadership & mentor roles within your first year., • Incentives: Earn extra financial rewards, event invites & win invites on international travel events., • Prime Location: Office located in Slade Green with great transport links., • Immediate Starts Available. Responsibilities • Sales: Engage in face-to-face field sales & residential environments, representing brands & closing sales., • Teamwork: Collaborate with colleagues to refine sales pitches & tailor your sales approach., • Customer Service: Deliver top-notch customer service to ensure satisfaction, retention & customer experience., • Brand Promotion: Communicate product benefits clearly to increase brand awareness., • Meetings & Events: Participate in daily office meetings & optional social gatherings to grow your network. Requirements • Age: Must be 18 or over., • Full-time Availability: MUST be eligible for full-time work within the UK., • Student Status: This role is not open to international students or those currently in education., • Communication: Strong face-to-face communication skills in English., • Commute: Willing and able to commute to the Slade Green office each working day., • Personality: Friendly, approachable & confident., • Attitude: Positive, target-driven & persistent., • Availability: Equivalent of full-time hours, five days a week, Monday - Saturday., • Plus but not required: Experience in customer-facing roles (like retail, hospitality, or customer service). This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (Between Mon-Sat) Apply now! - Roles are Based in Slade Green. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Company Overview Uptime Institute is the global authority on digital infrastructure performance, reliability, and workforce capability. Through Uptime Education and our internationally recognised qualifications, certifications, and competency assurance programs, we enable individuals, teams, and organisations to operate and manage critical digital infrastructure with confidence. Our programs are trusted by data centre operators, cloud providers, telecommunications companies, enterprises, and governments worldwide. We are committed to reducing human risk, strengthening workforce capability, and elevating professional standards across the digital infrastructure sector. Job Summary The Sales Manager, Global Education Platform will drive the worldwide commercial growth of Uptime’s Global Education Platform and workforce assurance portfolio. This is a senior, consultative sales role focused on expanding enterprise adoption, developing global partnerships, and positioning Global Education Platform as the industry’s benchmark for workforce capability and operational resilience. You will own the global go-to-market strategy, develop and manage a high-value pipeline, cultivate C-level relationships, and drive revenue growth across international markets. This role requires strategic thinking, exceptional stakeholder engagement, and proven experience selling complex solutions into global, multi-stakeholder environments. Key Responsibilities Global Sales Strategy & Business Development • Develop and execute a global go-to-market strategy for education platforms and related competency assurance solutions., • Build, qualify, and manage a high-quality global pipeline (Americas, EMEA, APAC, China)., • Identify, pursue, and close opportunities across colocation, hyperscale cloud, telecom, enterprise, MSP, and mission-critical sectors., • Establish and grow strategic alliances to extend Uptime‘s Global Education Platform adoption and market reach., • Create and manage joint business plans with global vendors and service providers., • Enable reseller and channel partners through onboarding, sales enablement, co-marketing, and joint GTM execution., • Drive partner-sourced pipeline and maintain strong commercial relationships with global channel stakeholders. Leadership, Collaboration & Market Influence • Work cross-functionally with Product, Marketing, Education Delivery, and Regional Sales to ensure global alignment., • Provide market intelligence to guide product evolution and future skills assessment pathways., • Engage senior decision-makers (VP, Director, C-suite) to understand workforce capability, compliance, and human-risk challenges., • Position Uptime‘s Global Education Platform as a strategic driver of operational excellence and organisational transformation., • Lead end-to-end sales cycles: presentations, workshops, proposals, procurement processes, and contract negotiations., • Maintain accurate pipeline and opportunity health through Salesforce., • Produce monthly and quarterly performance reports, highlighting progress, risks, and next actions., • Analyse market trends, competitive insights, and customer feedback to optimise strategy., • Use CRM and sales analytics to inform decision-making and performance management. Requirements & Qualifications Education & Experience • 5+ years of success in international sales, regional sales management, business development, or partner-driven roles., • Deep knowledge of the digital infrastructure ecosystem—data centres, cloud, networking, telecom, or mission-critical operations., • Strong track record closing complex, consultative, enterprise-level solutions., • Experience working with global vendor ecosystems, distributors, and reseller/channel networks., • Expertise in solution selling, technical workforce development, or competency assessment programs (advantageous)., • Strategic, commercially minded, and skilled at building scalable global sales strategies., • Exceptional communication, negotiation, and executive influencing skills., • Highly collaborative, culturally aware, and effective across diverse international environments., • Strong commercial discipline, self-motivation, and ability to operate autonomously in a remote global role., • Entrepreneurial mindset with a proactive, results-driven approach.

Entry Level Sales Associate (No Experience Required) Central London Role: Full Comprehensive Training & Exciting Career Opportunity – Immediate Start Available Eager for an opportunity that rewards success? Are you a true HUNTER of new business? Our client is an award-winning sales and marketing organisation based in Central London, looking to enhance their sales network with independent and driven Sales Associates. They are seeking candidates with full-time availability who are capable of seeking and developing new opportunities within the sales and marketing industry. This is an immediate start opportunity for motivated individuals ready to begin straight away, with no experience required as full training is provided. In this role, you will work alongside experienced sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands in face-to-face field sales campaigns and play a key role in ongoing business success while developing your skills in field sales environments. Previous Customer Service experience is highly transferable, although no experience is necessary as comprehensive training is included. This opportunity offers flexibility and financial incentives to reward hard work and hitting targets. Successful candidates will: • Have strong English communication skills, • Be self-motivated, • Possess an impeccable work ethic, • Have a tenacious approach to personal development, • Possess a competitive sales mentality, • Commit to the equivalent of full-time hours 4/5 days between Monday and Saturday!, • Have excellent teamwork skills, • No experience required! If you can demonstrate these qualities and believe you have the ability to develop new business, they would like to hear from you. This is an Immediate Start opportunity and a commission-based, self-employed role that allows you to take control of your career and earnings while building valuable Customer Service and sales skills. No experience is necessary, although candidates with experience in Customer Service, sales, marketing, retail, hospitality, or similar roles are welcome. This includes individuals from Hotel work, Receptionist roles, Waiter/Waitress, Bartender/Bar Work, Barista, Restaurant Work, Events, Host/Hostess, Front of House Hospitality, Catering, or those with transferable skills gained from customer-facing environments. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. APPLY NOW: IMMEDIATE START OPPORTUNITY! • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job Description: We are seeking a highly motivated and engaging individual to join our team as an Customer Engagement Specialist. In this role, you will communicate directly with fans of content creators, fostering engagement, and helping to maximise earnings for the creators. This role is ideal for someone with strong conversational skills who enjoys working in a fast-paced, remote environment. As a Customer Engagement Specialist, you will play an essential part in keeping fans engaged and providing a positive experience that encourages retention. You will work remotely from anywhere in the world, with flexible hours and the opportunity to earn through both salary and commission. Key Responsibilities: • Engage in real-time conversations with fans and subscribers., • Maintain a friendly, engaging, and professional tone to enhance the fan experience., • Collaborate with the management team to align chat strategies with creator goals., • Track and report key metrics related to fan engagement and revenue growth., • Ensure confidentiality and professionalism when handling sensitive information. Requirements: • Fluent in written English (other languages are a plus)., • Strong communication and conversation skills., • Ability to work 8 hours a day, 5 days a week., • High attention to detail and multitasking abilities., • Must be self-motivated and capable of working independently with minimal supervision., • Reliable internet connection and basic tech skills (experience with chat software is an advantage)., • Previous experience in online customer service, sales, or chat-based roles is preferred but not essential. Benefits: • Salary + Commission: Competitive base salary plus performance-based commission., • Remote work: Enjoy the flexibility of working from anywhere in the world., • Growth opportunities: Join a fast-growing company with opportunities for career advancement., • Be part of a supportive, collaborative team focused on shared success.

Kickstart Your Career in London! Entry Level Sales & Customer Service (No Experience Required) Full-time, Immediate Starts Available! Looking for an exciting new role? Or ready to drive your success with an ambitious, driven, and fun team? Start a fresh new career in London with this exciting sales opportunity, offering clear progression and fantastic national and international travel opportunities. Based in Central London, our client has quickly become one of the most successful sales and customer service companies in the UK. Due to increasing client demand, they are continuing to grow and are now looking to expand their team. Successful applicants will support face-to-face sales and customer service campaigns, working directly with customers in a fast-paced environment, including event-based settings such as retail pop-ups and promotional events. Please read before applying: Successful applicants must have full UK work eligibility (unrestricted, full-time, year-round) and fluent English communication skills. The role includes: • Customer service, • Face-to-face sales and marketing, • Promotions, • Teamwork, • Sales acquisition What they offer successful applicants: • A competitive day rate plus completely uncapped commission, • A vibrant company culture with regular social events, team nights, and opportunities for national and international travel, • Ongoing financial incentives and performance-based rewards, • Access to industry-leading sales training and hands-on development designed to build confidence, skills, and earning potential, • The opportunity to work alongside motivated, like-minded individuals in a supportive, high-energy team environment, • Immediate starts available, allowing you to begin earning straight away, • No previous experience is required, as full training in sales, customer service, clients, and products is provided. This opportunity operates on a self-employed basis, with performance-related incentives available. Whether you’re a recent graduate, just starting your career journey, or bringing experience from roles such as customer service, retail, hospitality, or sales, this opportunity is open to you. Our client welcomes applications from candidates with backgrounds including customer service, sales assistant, marketing, direct sales, field sales, warehouse operative, retail, call centre, shop assistant, bartender, hospitality, marketing assistant, front of house, kitchen porter, care assistant, canvassing, and other customer service or sales-based roles. If you are looking for a new full-time equivalent career in Sales, Marketing, and Customer Service, apply now by clicking the ‘Apply’ button and completing the online application. Please ensure your CV and contact details are included so the recruitment team can contact you as soon as possible. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4/5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Wholesale Account Manager – Established Beer Brand – London - Up to £50,000 plus car allowance My client is a leading and well known beer brand with ties across the entire country. This brand has a strong history is brand development, product development and a strong promotional strategy. As the Wholesale Account Manager you will be directly responsible for managing Wholesale & RTM relationships across the UK - with a focus on regional wholesalers in London including Dayla, The Drinks Warehouse and large regional groups. This role will require you to manage relationships, source new business and grow the portfolio through negotiations and JBPs. This is a role which requires bags of personality and brand awareness, along with a love for all things beer. Company Benefits: • Competitive package, excellent bonus commission and car allowance, • Private healthcare, extended holiday leave, pension scheme, • Discounted products and additional company perks. Succession and PDP plan implemented. Wholesale Account Manager Key Responsibilities: • Manage and grow a portfolio of national and regional wholesale customers at a Regional level whilst onboarding new RTM businesses., • Lead and support commercial negotiations to unlock opportunities and maximise margin., • Build strong, long-term relationships with partners to deliver joint business plans., • Ensure brand visibility and execution excellence across wholesale networks., • Collaborate cross-functionally with marketing, demand planning and customer service teams to ensure smooth delivery and activation. The Ideal Wholesale Account Manager candidate: • Proven experience as a Wholesale Account Manager managing relationships with partners within the drinks industry., • Strong knowledge of RTM & Wholesale operators., • Excellent negotiation and communication skills., • Ability to build and maintain strong relationships with key stakeholders., • Strategic thinker with a proactive approach to identifying opportunities and solving problems., • Strong analytical skills with the ability to interpret sales data and market trends., • Self-motivated, results-driven, and able to work independently as well as part of a team., • Willingness to travel as required. If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram