Customer service service jobs in United Kingdom - Page 9

Senior Sales Assistant Luxury Retail £36,000 (salary dependant on experience thus can pay more/less) + commission BOND STREET Mayfair. Based at their flagship and beautiful luxurious boutique in Bond Street, you will work alongside an amazing team, most of which have been there for years. Professional and happy work environment, a brand that sells the very best items to which will be a pleasure for you to sell to customers. You will be welcomed into the team, be given valuable training and development to both excel your career and their brand. Luxury Retail Senior Sales Assistant requirements: 1. Well-presented and well spoken 2. Minimum 3 years luxury clothing retail sales assistant experience 3. No job hoppers please that have changed jobs every year. 4. Have worked for recognised luxury clothing retailer in the UK 5. Be on a maximum 1-month notice period (nothing longer) 6. Have a good understanding of KPI's and have met sales targets in previous jobs 7. Fantastic customer service skills 8. Speaking a second language is preferred but not essential for these roles. Cover all the above? If so please apply now through this advert only. Please note we are not accepting telephone calls regarding. Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Luxury Retail Sales Assistant keywords: Senior Sales Assistant , Luxury Retail Sales Assistant , Bond Street , Sloane Street #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill

Job Overview 99P Recycling Limited is one of the leading plastic recycling companies in the UK, with a solid business foundation in the local market and a continuously expanding global partnership network. The company was founded in 2007 in Manchester, focusing on environmental compliance, responsible operations, and customer service. Our mission is to turn "waste into resource" and contribute to building a cleaner and more sustainable circular economy. We are recruiting a Business Development Manager, responsible for exploring new trading opportunities, establishing and maintaining strong B2B client relationships, promoting the growth of our plastic recycling business in the UK, and supporting global expansion at the appropriate time. The ideal candidate should have extensive experience in business development, excellent client communication skills, and the ability to provide customized recycling solutions based on client needs and regulatory requirements. This position will be directly involved in the company's commercial development and contribute to advancing both a sustainable future and the company’s global progress Key Responsibilities · Develop and maintain B2B clients in the UK, including companies in manufacturing, packaging, logistics, and large commercial real estate sectors that require plastic recycling services; · Customise plastic recycling solutions based on client needs, including service plans, pricing structures, and compliance support; · Collaborate with the internal operations team to ensure effective implementation of client solutions; · Participate in business development along the plastic recycling industry chain, including raw material sourcing, recycling technology service providers, and policy-driven partnerships; · Represent the company in local industry events and exhibitions in the UK to enhance brand awareness; · Handle daily business communications, contract negotiations, and client relationship management to ensure smooth and efficient cooperation; · Prepare market research and business development analysis reports to provide data support and strategic recommendations to management. · Support the company's continued international expansion by developing and managing overseas client relationships, including those from mainland China and other regions, to drive cross-border cooperation and business growth. Who We’re Looking For · Bachelor's degree or above, preferably in Marketing, Environmental Science, Business Management, Finance, or related fields; · Over 8 years of B2B business development experience; · Excellent client communication and business negotiation skills, with a strong ability to build and maintain long-term client relationships; · Capable of efficient cross-departmental collaboration and independently driving project progress; · Understanding of the environmental protection industry; · Language skills: Fluent in English. Proficiency in Mandarin for professional communication will be a plus, as it supports more effective engagement with Chinese-speaking clients, suppliers, or partners, and contributes to potential future expansion in Asia; · Proficient in office software such as Excel, PowerPoint, and CRM systems.

We are seeking a talented and passionate Beautician to join our team. The ideal candidate will have a flair for beauty treatments and a commitment to providing exceptional customer service. As a Beauty Therapist you will perform a variety of treatments, including Hydrafacial, Guinot facial , Crystal clear Microdermabrasion , Deep Cleansing facial, Chemical peel , Medik -8 . Requirements: Minimum 1 years of working experience as a Skin Therapist, with experience working for a high-end establishment Minimum NVQ Level 3 qualified in Face treatments, Level 4 an advantage Deep knowledge of skincare brands and treatment protocols. Previous experience in sales of products and treatments Well presented and team oriented Join us in creating an inviting atmosphere where clients can relax and feel beautiful!

We are seeking a young, enthusiastic, and motivated Junior Sales Executive to join our dynamic team. This is a commission-only position to start, ideal for someone hungry for success and eager to build a career in the logistics industry. The right candidate will have the drive to develop new business, build relationships, and contribute to the company’s long-term growth. Key Responsibilities: Identify and engage with potential clients in need of logistics and supply chain solutions Develop and maintain relationships with new and existing clients Promote Thira Logistics’ services and present tailored solutions Achieve sales targets and generate consistent business Collaborate with the team to ensure customer satisfaction and smooth service delivery Keep up to date with industry trends and market developments What We’re Looking For: Energetic and self-motivated with a strong desire to succeed Excellent communication and interpersonal skills Confidence in approaching new clients and presenting services Ability to work independently and manage time effectively Previous sales or customer service experience is a plus, but not essential A passion for logistics and willingness to learn and grow with the company What We Offer: Commission-only structure to start – high earning potential based on performance Clear path for career growth and potential base salary in the future Training, support, and mentorship from experienced professionals Opportunity to become a core member of a rapidly growing company A positive and entrepreneurial work environment Ready to grow with us? Send your CV and a brief cover letter and tell us why you’re excited to join Thira Logistics Ltd.

Store Manager Overview: We are seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store. This is a leadership role that requires excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service. Duties: - Manage all aspects of the store, including sales, inventory, and customer service - Develop and implement strategies to drive sales and achieve store targets - Train and supervise store staff, providing guidance and support as needed - Ensure compliance with company policies and procedures - Create a positive and engaging shopping experience for customers - Monitor inventory levels and coordinate with suppliers to ensure product availability - Handle customer inquiries, complaints, and escalations in a professional manner - Maintain visual merchandising standards to enhance the overall store appearance - Conduct regular performance evaluations for store staff Experience: - Previous experience in retail management is required - Proven ability to effectively manage a team and drive sales performance - Excellent leadership skills with the ability to motivate and inspire others - Strong time management and organizational skills We offer competitive compensation, including bonuses based on performance. If you are a results-oriented individual with a passion for retail management, we would love to hear from you. Apply today to join our team as a Store Manager! Job Type: Full-time Salary: From £39000 per year Benefits: Company pension Employee discount Free parking On-site parking Store discount UK visa sponsorship Schedule: 8 hour shift Day shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Education: GCSE or equivalent (preferred) Experience: Retail management: 3 years (preferred) Work Location: In person Application deadline: 14/06/2025 Reference ID: 2306 Expected start date: 23/09/2025

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Meat The Fish, located in the heart of Chelsea, is looking for an experienced, positive, and motivated full-time Cocktail Bartender. Open for lunch and dinner, our Mediterr-Asian dishes feature seasonal, local produce with a good balance of meat, fish, and plant-based specials. Our curved bar is central to the restaurant and offers enticing signature cocktails, providing a full dining experience. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide excellent customer service - A can-do attitude and multitasking skills to ensure tasks are completed on time - A results-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package, including: - Competitive salary & bonus - 28 days of holiday - Pension - Group discounts - Amazing staff food - Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks – an excellent opportunity to learn and grow within the company, with a few new openings coming up. £15/16 per hour (including service) 40/45 hours a week Starting date: ASAP Please let me know if the above sounds interesting, as we'd love to invite you for an interview sometime this week. Looking forward to hearing from you. MTF Team

We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start

Waiters & Bartenders (Part-Time & Full-Time) We are thrilled to announce that we are seeking both part-time and full-time WAITERS and BARTENDERS to join our lovely and welcoming team! Ideal candidates will have previous experience in a fast-paced restaurant or bar, with a passion for delivering excellent customer service. Knowledge of cocktails and brunch beverages is a plus, as we offer a vibrant weekend brunch menu. At our establishment, we are all about GOOD-MOOD-FOOD and exceptional service. We take great pride in the quality of our offerings, from our in-house creations to the finest local ingredients. As a member of our front-of-house team, you will play a key role in ensuring that every guest has a memorable dining experience, whether you're serving up perfectly crafted cocktails or delivering plates with a smile. We believe that the atmosphere in our restaurant is just as important as the food, and we treat our team like family. We want you to enjoy every shift, even during the busiest hours, with a vibrant and supportive environment that makes work feel fun. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of a team that values good vibes and great service, we’d love to hear from you!

We are looking for unique professional individuals who are team players and all rounders. Our staff are required to complete all aspects of the cafe, from making coffees, cocktails, food and great standards of customer service. This job isnt for one specific role, but all roles. Needs to have experience or be able to adapt to all roles. Full time positions available to people dedicated to the hospitality industry. Candidates need to be flexible, some early mornings, some late nights, and some weekends. Please contact us.

A sales assistant plays an excellent role in delivering customer service, checkout operations and cleanliness and safety

We are seeking a skilled and certified Lash Technician to join our friendly team. The Lash Technician will be responsible for providing high-quality eyelash extension services, including classic, volume, and hybrid sets, as well as lash lifts and tints. The ideal candidate will have a passion for enhancing natural beauty, excellent attention to detail, and a commitment to providing exceptional client experiences. you can contact the salon directly Responsibilities:  * Conduct thorough client consultations to understand their desired look and assess the health and suitability of their natural lashes.  * Apply individual and/or volume eyelash extensions with precision and artistry, adhering to safety and sanitation standards.  * Perform lash lift and tint treatments according to established protocols.  * Educate clients on proper aftercare to ensure the longevity of their lash extensions or treatments.  * Maintain a clean, organised, and sanitary workstation.  * Stay up-to-date on the latest lash application techniques and trends.  * Build and maintain a loyal client base through excellent service and professionalism.  * Adhere to all salon/spa policies and procedures.  * Assist with other salon duties as needed. Qualifications:  * Valid lash extension certificate  * Proven experience of minimum 2 years as a Lash Technician with a portfolio showcasing your work.  * Proficient in various lash extension techniques (classic, volume, hybrid, mega volume).  * Knowledge of lash lift and brow procedures is a plus.  * Strong attention to detail and a commitment to precision.  * Exceptional customer service and communication skills.  * A passion for the beauty industry. Preferred Qualifications:  * Certification in advanced lash extension techniques.  * Experience with different lash brands and products. To Apply: Please submit your CV and a portfolio of your lash work and any social media work related pages where we can see examples of your work.

Summer Job , Ice Cream Van Driver Age Requirement: Typically, drivers should be 25 or older due to insurance policies. Driving License: A full, clean UK driving license is essential. Vehicle Handling: Experience driving vans similar to a Ford Transit is beneficial. Customer Service: Strong interpersonal skills to engage with customers effectively. Availability: Willingness to work flexible hours, including weekends and events.

We are currently seeking enthusiastic and experienced front of house staff to join our team at LOH Japandi Kitchen Restaurant, 228 Bishopsgate, Liverpool Street, London EC2M 4QD. If you have a passion for providing excellent customer service, and thrive in a fast-paced environment, then we want to hear from you! Responsibilities: At least 1 year of experience in a front of house position in a fast-paced restaurant environment Excellent communication and customer service skills Ability to multitask and work well under pressure Must be able to work flexible hours including morning & evenings . To apply, please submit your resume, your photo and a cover letter explaining why you are the ideal candidate for this position. We look forward to hearing from you!

We seek a proactive Shop Manager to oversee daily operations in our busy takeaway. Duties include managing shop performance, coordinating staff rotas, ensuring exceptional customer service, overseeing stock management, procurement, and maintaining compliance with hygiene, health and safety standards. You’ll handle cash management, budgeting, and sales reporting, resolving customer queries efficiently. Ideal candidates will have experience managing fast-paced food or retail environments, excellent leadership, strong organisational skills, and the ability to motivate staff to achieve high standards.

Head Waiter/Waitress Wanted – Family-Run Pizza Restaurant We are a small, family-owned pizza restaurant with a friendly and welcoming team, and we're looking for a dedicated and hardworking Head Waiter/Waitress to join us! What We’re Offering: A permanent position with a guaranteed salary (at least the National Minimum Wage). A supportive, family-oriented work environment. Opportunities to grow with our team. What We’re Looking For: Someone with a great work ethic and a friendly attitude. Prior experience as a waiter/waitress or in a similar role is preferred. Availability to work flexible hours, including evenings and weekends. If you're passionate about customer service and love pizza, we’d love to hear from you! (Note: This job is posted by a registered company and complies with wage regulations.)

Location: LE1 6NU Job Type: Full-Time Position Overview We are seeking a candidate with good customer service, resilience and motivation💪. As a Brand Ambassador, you will be responsible for the growth of our client through in person sales🛍️. This is an excellent opportunity for individuals looking to build their communication skills and self confidence🎤 Why Lemon Sales Group? • 🌟Flexible working days • 💰Uncapped commission allowing you to take control of your income • 📚Free coaching and network provided allowing you to improve life skills • 🎉Fun working environment • 🚫No experience required • 📈Our no seniority business programme means that you can take control of how quickly you develop • 🚶‍♂️Just a 7 minute walk from Clock tower, 5 minute walk from the train station🚉 If you’re passionate about self-development and look to gain experience or kickstart a career in direct sales, this is the perfect role for you! Apply today to join the Lemon Sales Group team🍋 Be part of our exciting journey🌟

Honey Nails & Beauty Spa is looking for a skilled and friendly nail technician to join our team in London (N8 7NX). We offer BIAB, nail extensions, gel polish, manicures, pedicures, and nail art. What we offer: Flexible hours (part-time) Friendly team and clean, modern salon Good pay based on experience Tips from happy clients Busy location with loyal customers What we’re looking for: Experience with Pedicure, Manicure and/or BIAB and/or nail extensions Good customer service and communication Reliable, clean and professional Can start immediately is a plus Apply now and grow with us!

Typical Duties: Installation: Installing new gas appliances like boilers, cookers, and fires. Maintenance: Servicing, repairing, and maintaining existing gas systems. Fault Finding: Diagnosing and repairing faults in gas appliances and heating systems. Safety Checks: Conducting safety inspections and issuing gas safety certificates. Customer Service: Providing advice to customers on gas safety and energy efficiency, and potentially offering additional cover options. Emergency Response: Responding to emergency calls related to gas leaks and breakdowns. Qualifications and Requirements: Gas Safe Registered Engineer: Holding a valid Gas Safe license is a mandatory requirement for all gas engineers in the UK, according to Gas Safe Registry. Accredited Training: Completion of accredited training courses and qualifications in gas engineering. Practical Experience: Demonstrated experience in installing, maintaining, and repairing gas appliances. Relevant Qualifications: Qualifications such as NVQ Level 3 in Gas Engineering or equivalent may be required. Knowledge of Regulations: A thorough understanding of relevant regulations, standards, and safety procedures. Customer Communication Skills: Ability to communicate clearly and professionally with customers, explaining work procedures and providing advice. Problem-Solving Skills: Ability to diagnose and resolve complex issues related to gas systems. Health and Safety Awareness: A strong understanding of health and safety procedures and risk assessments related to gas work.

We are hiring Chef and Waiters and Waitresses for Full time and Part Time positions. We are always looking for ways to innovate and improve the level of service we are able to offer to our customers. Fishy Delishy is owned and operated by brothers Ferhat and Murat Akkaya, whom are passionate about delivering the highest standards of fresh food and customer service. To this end, we always ensure we have access to the latest technology and are constantly reinventing our menus to offer our customers only premium calibre products for the most reasonable available prices. Our team receives the highest levels of customer service training, allowing them to naturally develop a rapport with our regulars, and leading to an enhanced eye for detail. Our team thrives on exceeding our customers.

We are looking for a full time barista/waiter/waitress to join our team. Outgoing and bubbly personality, with a passion for customer service. Main duties: Opening and closing the cafe Hot drinks making Taking orders Serving customers Maintain the cafe to a high standard (cleanliness) Similar experience desired

We are looking for an enthusiastic and experienced barista with a good coffee knowledge, who is feeling comfortable with customer service in the fast pace environment.

Prezzemolo & Vitale is looking for an Store Manager with outstanding customer service, people management, time keeping, problem solver. We only consider candidates with proven experience in the same field. Monthly payment. Italian Speaking.

To provide excellent customer service by greeting, serving, and attending to customers in a friendly and efficient manner. You will ensure that all customers have a pleasant dining experience and that the café is clean, welcoming, and running smoothly.

General Manager: £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager Monday to Friday | 45 hours per week Oversee and look after our location in Tottenham Court Road location Work hand in hand with the Co-founders and Operations Manager Maintain budgets, costs and quality control Help to manage our team morale and happiness at work while guiding their career development Implement & improve service processes while constantly looking out for ways to improve the way we operate Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Stock count, rota and supplier management as well as reporting catering and deliveroo data Ensure and enforce the hygiene rules and maintenance of your stores Onboard and train new team members and ensure company rules are being followed And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in leading your team and providing guidance and support when needed. Ability to lead, organise and maintain your stores Possess strong problem-solving skills to identify issues and develop effective solutions Communication skills and strategic thinking Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £42,500 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows

About Us We are a modern, vibrant barbershop located steps away from Tower Bridge and a 10min walk from London Bridge Station, dedicated to providing top-quality cuts, styles, and grooming services in a friendly, welcoming environment. Our team is passionate about creating a space where clients feel confident and cared for, and we’re looking for an equally enthusiastic barber/hairstylist to join our growing team. Responsibilities Consult with clients to understand their hair and grooming preferences Provide precise cuts, grooming, and styling services to clients Offer advice and recommendations on hair care and styling products Maintain a clean and organised work environment Manage appointment scheduling and book keeping Keep up-to-date with industry trends and techniques Participate in training and education opportunities to improve skills and knowledge Build and maintain a loyal clientele through excellent customer service and quality work What We’re Looking For A qualified barber with at least 3 years of experience (or recently certified and eager to grow). Strong technical skills in cutting, styling, and grooming. A friendly, approachable personality with excellent communication skills. Ability to work in a fast-paced environment and as part of a team. Passion for the barbering industry and a desire to develop your craft. Excellent customer service skills and ability to build strong relationships with clients Strong communication skills and ability to listen to clients' needs Attention to detail and ability to provide precise cuts and grooming services Knowledge of sanitation and safety procedures Ability to work independently and as part of a team Positive attitude and passion for the men's grooming industry Ability to manage time effectively and maintain a busy schedule Professional appearance and demeanour Proficient in speaking English What We Offer A supportive and creative team environment. Competitive pay with opportunities for bonuses and company benefits. Flexible working hours. Ongoing training and development opportunities to help you stay at the top of your game. How to Apply If you’re passionate about barbering and want to be part of a dynamic team, we’d love to hear from you! Please send your CV and portfolio (if available) We can’t wait to meet you! Job Types: Full-time, Part-time Pay: £26,000.00-£48,000.00 per year Additional pay: Commission pay Tips Schedule: Day shift Monday to Friday Weekend availability Education: GCSE or equivalent (preferred) Experience: Barbering: 3 years (preferred) Work Location: In person

Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality

Position Summary This position will involve delivering great quality of food, ensure that company standards are adhered to at all times and have a real passion for food. Position Scope This position is responsible for producing excellent quality food and upholding the company standards regarding food safety, health and hygiene and menu execution. Key Position Responsibilities 1. Excellent level of product knowledge and the ability to work in specified section within the kitchen 2. Ability to plan relevant section for the shift, ensuring correct levels of preparation 3. Ensure company hygiene, food safety and health and safety policies are adhered to across food labelling, food storage, temperature check and stock rotation 4. Displaying the highest level of customer service, product knowledge, being presentable and wearing the correct uniform 5. Deliver high level of food quality against specification to ensure the customer receives high standard of food quality 6. Ensuring food standard is adhered to throughout the kitchen demonstrating an eye for detail 7. Deliver high level of food quality to ensure the customer receives the high standard of food 8. To communicate any issues such as food availability and equipment conditions 9. Ensure all company hygiene, food and hygiene is adhered to as well as health and safety policies attended to Key People Responsibilities To liaise with members of the team with professionalism and respect at all times Knowledge, Skills & experience · Good verbal communication skills · Good organisation skills · A positive attitude · Passionate about the delivery of high standard food · High level of self motivation and ability to use own initiative · To be an effective team player liaising with other team members to achieve a seamless service · Good understanding of health and safety, food and hygiene · Previous Chef experience an advantage but not necessary as training will be provided.

Assistant Manager | £35,000 per year We are The Salad Project, London’s answer to healthy food, served fast, served seasonally, and served with passion. Our Founders are as passionate about finding and nurturing our staff, as they are about the quality of our food, so we’re on the hunt for exceptional managers to join the team. Role | Assistant Manager Tuesday - Saturday To lead a team of staff and work hand in hand with the general manager To delegate certain tasks to your supervisors to ensure high standards are maintained To complete sufficient food preparation To help manage our team members' morale and happiness at work To implement & improve service processes, constantly look out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.

About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! ** Key Responsibilities:** Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** Work collaboratively with team members to ensure efficient café operations and a positive work environment. ** Requirements:** Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. ** Benefits:** Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. ** Join Us:** If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!

Urgent Hiring: Waitress Needed for Event on Saturday, 10th May​ Position: Event Waitress Date: Saturday, 10th May 2025 Job Description: We are seeking an experienced and professional waitress to assist with a special event on Saturday, 10th May. The ideal candidate will be personable, efficient, and capable of providing excellent customer service in a fast-paced environment.​ Responsibilities: Greet and serve guests promptly and courteously Take accurate food and beverage orders Deliver orders efficiently and ensure guest satisfaction Maintain cleanliness and organization of service areas Assist with setup and breakdown of event space as needed​Career Requirements: Previous experience in a similar role preferred Excellent communication and interpersonal skills Ability to work under pressure and handle multiple tasks Professional appearance and demeanor Must be available on Saturday, 10th May​ Compensation: Competitive hourly rate; details to be discussed upon application​ Application: If you are interested and available, please contact us as soon as possible:

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced, passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: part-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person

Join Our Team at Tea Break – Uxbridge! Part-Time & Full-Time Positions Available Tea Break Uxbridge is looking for a friendly, motivated individual to join our team! If you’re passionate about food and drink, enjoy providing great customer service, and are willing to learn or have experience in cooking – especially in making dosas – we want to hear from you! What We’re Looking For: Experience in cooking or willingness to learn how to make dosas, pastas, wraps, and more Eagerness to learn how to prepare our famous authentic Life Brew tea A positive, can-do attitude Strong communication and customer service skills Reliability and a team-oriented mindset Your Role Will Include: Preparing and serving Life Brew tea, dosas, and other menu items Taking orders and engaging with customers in a friendly, helpful way Assisting with food prep and maintaining a clean kitchen and workspace Working collaboratively with the rest of the team Why Work With Us? Flexible part-time and full-time hours Training provided – no need to be a pro, just eager to learn! Friendly, welcoming work environment How to Apply: Drop into our Uxbridge store with your CV. We’d love to meet you!

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: part-time to start Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person

Location: London, UK Salary: £31,000 - 39,000 per annum (depending on experience) Job Type: Full-time, Permanent Hours: ~45 hours per week Job Description: As the Restaurant Manager, you will be responsible for the smooth and efficient management of the restaurant. Your leadership will play a crucial role in maintaining our high standards of service and driving operational success. Key responsibilities include: - Managing day-to-day operations, including rota, staff supervision, training, and development. - Ensuring the restaurant complies with all health, safety, and food hygiene regulations. - Driving exceptional customer service standards and handling guest queries or complaints. - Overseeing inventory management, ordering supplies, and managing vendor relationships. - Recruiting, training, and scheduling staff to ensure efficient operations. Key Requirements: - Minimum of 3 years' experience in a managerial role within a restaurant or hospitality environment. - Strong leadership and team management skills. - Excellent communication and customer service skills - Flexibility to work evenings, weekends, and holidays as needed.

Job Title: Waiter/Waitress Position Type: Part-time/Full-time Location: ESQ Cocktail Bar & Grill, 817 Old Kent Road, South East London, SE15 1NX About Us: ESQ Cocktail Bar & Grill is a vibrant and renowned establishment in South East London, offering an exceptional blend of Continental and African cuisine alongside lively brunch events and live DJ performances. For over a decade, we have been a cherished destination for a diverse clientele, and we pride ourselves on delivering an outstanding dining and entertainment experience. Job Description: We are looking for friendly, enthusiastic, and customer-oriented individuals to join our team as waiters/waitresses. As part of our front-of-house staff, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. Key Responsibilities: - Greet and seat customers in a warm and friendly manner. - Take orders accurately and deliver food and drinks to guests in a timely fashion. - Offer recommendations from our menu, including highlighting specials and promotions. - Ensure a high standard of service, addressing customer needs and resolving any issues with professionalism. - Handle cash and card transactions efficiently. - Assist in setting up and cleaning tables as well as maintaining the cleanliness of the dining area. - Work collaboratively with the kitchen and bar staff to ensure seamless service. - Support during special events, parties, and weekend brunches with live DJs. Requirements: - Previous experience in a restaurant, bar, or hospitality role is preferred but not essential. - Strong communication skills and a passion for delivering excellent customer service. - Ability to work well in a fast-paced environment. - Positive attitude, with the ability to work as part of a team. - Flexibility to work evenings, weekends, and holidays as required. - Legal right to work in the UK. What We Offer: - Competitive hourly wage. - Opportunity to earn tips. - Flexible shift patterns. - A vibrant, fun working environment with live music and events. - Employee discounts on food and drinks. - Training and development opportunities. If you’re passionate about hospitality and ready to be part of an energetic team in a lively setting, we’d love to hear from you! How to Apply: Please send your CV and a brief cover letter to or drop by ESQ Cocktail Bar & Grill to apply in person.

📢 We're Hiring! Bakery Market Stall Manager 🍞🧁 Do you have a passion for fresh-baked goods and a knack for customer service? We're looking for an energetic and reliable Market Stall Manager to run our busy and beloved bakery stall at local markets! About Us: We’re an artisan bakery known for our delicious, handmade breads, pastries, and sweet treats. Our market stall is a key part of our business — it’s where we connect directly with our customers and share our passion for great food. The Role: As our Market Stall Manager, you'll be responsible for setting up and running our stall, managing sales, engaging with customers, and ensuring every item is presented beautifully. You'll be the face of our brand at markets — friendly, organized, and dependable. Key Responsibilities: - Drive to market, set up and take down the market stall (Van provided) - Manage inventory and product display - Handle sales and cash/card payments - Provide excellent customer service - Maintain hygiene and food safety standards (Training will be provided). What We're Looking For: - Experience in running Market Stalls or working in either Retail or Hospitality however full training will be provided. - A proactive and friendly personality - Ability to lift and transport products/equipment - Reliability and punctuality - Full UK driving licence (essential - no more than 6 points) What We Offer: - Competitive fixed salary - Free baked goods (of course!) - A fun, friendly team and loyal customer base

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Where is the Position Based? This position is based at Burgess Hill Golf Centre - Golf & Designer Clothing Store, which is situated on the outskirts of Burgess Hill. We are a dedicated family run business & the skills & dedication of our team are fantastic. The Burgess Hill Golf Centre Complex Facilities: *28-Bay Undercover Floodlit Automatic Tee Driving Range - Designer Clothing Store - *PGA 9-Hole Championship Short Course - Custom Fitting Centre - *Golf Equipment Store - Centre Flightscope Tracking System - *P.G.A Professional Teaching Academy - Augusta Style U.S.G.A Putting Greens Your Job Role: Full Time: 35-40 hours per week / Part Time: 15-30 hours per week Knowledge & selling of designer clothing & golf equipment Advising customers on golf equipment Customer service role serving & taking payments from our customers using the driving range, golf course & academy facilities Taking payment for golf & designer wear store sales Booking appointments Handling cash, closing & locking up of premises Why Work for The Burgess Hill Golf Centre? Local family run business Professional environment No 2 days are the same Flexible shifts with excellent pay A relaxed & fun atmosphere Training programme Free use of facilities Free Golf Coaching Professional Ralph Lauren workwear provided Responsibilities: Working closely with customers to determine their needs, answer their questions about our products & recommend the right solutions. The duties of a sales associate are to achieve excellent customer service, while consistently meeting the stores sales goals Cross-sell products Qualities Required: Basic understanding of sales principles & customer service practices Basic Math skills Solid communication & interpersonal skills Friendly & energetic personality with customer service focus Ability to perform under pressure & address complaints in a timely manner Availability to work flexible shifts Confident & enthusiastic about working in customer service Reliable & driven

Are you friendly, reliable, and looking for flexible work in property management? We are seeking a Property Viewing Assistant to conduct viewings for prospective tenants in North West London. This is a great opportunity for someone with a keen interest in real estate or customer service who wants flexible, part-time work. About the Role: As a Property Viewing Assistant, you will: - Conduct property viewings for prospective tenants. - Answer basic questions about the property and tenancy. - Provide feedback after viewings - Occasionally assist with tenant inquiries. Requirements: - Professional and friendly attitude. - Good communication and customer service skills. - Punctual and reliable, with flexible availability (including evenings & weekends). - Located in North west London with the ability to travel to properties. - Prior experience in real estate, lettings, or customer service is a plus (but not required). Payment & Hours: - Pay: commission-based - Flexible schedule, work on an as-needed basis. - Locations: Kensal Green, Kensal Rise, Willesden Green How to Apply: If you’re interested, send a quick message with: - Your availability - A little about your experience (if any) - Your contact details

Fast Food Events Team Member. Up to £13p/hour Based in: Events and festivals across the UK OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE - You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu - Receiving cash and card payments - -You will be working under pressure and working standing during the shift - You will be cooking using fryers and hot griddles. - Chopping vegetables and doing food prep - Handling different types of dishes, including meat and pork - Deep cleaning at the site

We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits

Sushi Daily Whetstone! We are looking for a Part time Sushi chef or Assistant sushi chef. Here at Sushi Daily we offer daily freshly hand made sushi prepared in store at Waitrose for Customers to enjoy at home or on the go. We are looking for team members with at least 1 years of Sushi Making and fish cutting experience. • prepare all types of sushi, including maki, nigiri and sashimi, • manage food prep activities, like cooking rice, cleaning and cutting vegetables, • maintain hygiene principles in all cooking areas and clean your space at the end of the shift. Our ideal candidates will be: • dedicated to delivering exceptional customer service, • honest, reliable and passionate, • have weekend availability and a good level of flexibility, • Health and Safety certificate, knife handling skills, food hygiene certificates and allergens certificate preferred. The role will be on an hourly rate dependent on experience and an immediate start is available for the right applicant or we can work with your timescales. To apply, please send a copy of your CV and a note telling us a bit about yourself. We look forward to hearing from you.

Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)

Courier Role in South London & Kent looking for a flexible, well-paying courier role in South London and Kent? Collecting and Delivery We are seeking experienced and reliable delivery drivers to join our team, handling business-to-business freight forwarding. We offer short and long-distance same-day delivery options. Key Responsibilities: Efficient delivery of pallets within designated postcodes (BR, SE, SW, CR, DA, CT, TN and surrounding areas). Debriefing required for most jobs (simple collection and delivery). High-volume deliveries in the BR1 area require a debrief. Providing excellent customer service to ensure safe and timely delivery of pallet packages. Using your smartphone (Android or iOS) for real-time tracking and delivery updates. Adhering to all delivery guidelines and safety protocols. What We Offer: Competitive pay. Flexible work schedules (minimum 3 days per week). Fortnightly payments with a week’s pay in advance. Flexible hours to maximize earnings. What You Need: Valid UK driving license and eligibility to work in the UK. One year or more of driving experience. DBS check (discretion applied; no sexual offences will be considered). Excellent English communication skills (written and spoken). Smartphone (Android or iOS) for delivery tracking. Your own vehicle with relevant insurance and licensing.

Key Responsibilities: Manage daily operations of the store, including opening and closing. Monitor order flow across all platforms (website, Deliveroo) and walk-ins to ensure timely preparation of orders. Maintain exceptional customer service standards by resolving order issues and responding to reviews professionally and promptly. Ensure full compliance with food hygiene and health and safety regulations. Manage stock levels and inventory, placing timely orders for ingredients and supplies while minimising waste and controlling costs. Oversee financial transactions and maintain accurate records of sales, purchases, and expenditures. Ensure consistent food quality that reflects the authenticity of our Japanese and Korean dishes.

Key Responsibilities Manage the daily front-of-house operation while ensuring smooth, timely, and high-quality service. Monitor a team of front-of-house staff, ensuring they deliver customer service according to the company standards. Respond to customer complaints and resolve any service-related issues promptly and professionally. Maintain a safe and hygienic environment in line with health and safety regulations and restaurant policies. Monitor and manage stock levels for front-of-house needs and liaise with suppliers when required. Ensure proper portion control and use of ingredients to maintain quality standards and minimize waste Assist with staff rotas, shift planning, and on-the-job training for new and existing team members. Maintain accurate records related to staff, incidents, and operational procedures.