Customer service supervisor jobs in United Kingdom - Page 4

Supervisor - Italian Focacceria & wine bar 🇮🇹 What we look for? Expert Italian food and wine knowledge. Key Responsibilities: Manage and support the day-to-day operations of the store. Prepare sandwiches using high-quality Italian ingredients. Confidently and safely operate an electric slicer. Demonstrate strong knowledge of Italian food products (cheeses, cured meats, bread, etc.). Prepare a variety of coffee. Lead by example, working side by side with the team. Deliver excellent customer service and handle customer queries professionally. Maintain high standards of cleanliness, food safety, and presentation. Organise staff schedules and daily workflow. Monitor stock levels and assist with ordering and inventory control. Requirements: Previous experience in a deli, sandwich shop, café, or similar food business (management or supervisory experience preferred). Strong knowledge of Italian food products is essential. Proven ability to use an electric slicer safely. Willingness to work hands-on in food preparation and service. Strong leadership and organisational skills. Friendly, customer-focused attitude with good communication skills. Professional appearance and strong work ethic. Flexibility to work weekends and busy periods. What We Offer: A friendly and supportive working environment. Opportunity to grow within a developing business. Competitive pay (based on experience). If you are passionate about Italian food, enjoy leading by example, and are ready to take on extra responsibility, we would love to hear from you. Apply today and become part of our team.

We are seeking a reliable and motivated Retail & Customer Service Assistant to join our team at Didi's Juice Bar, a bustling establishment founded in 2019, renowned for serving fresh juices, smoothies, and açaí bowls made from high-quality ingredients. We pride ourselves on exceptional customer service, a clean environment, and a positive team atmosphere. This is a stable, long-term, full-time position ideal for someone looking for regular income and career growth within the hospitality sector. The role requires consistent reliability and the ability to work closely with the manager, making a professional working relationship paramount. Key Responsibilities: • Preparing and organizing stock and inventory, • Ensuring products are ready for sale, • Serving customers in a friendly and professional manner, • Handling payments and operating the till, • Maintaining cleanliness and presentation of the workspace Working Hours: • Thursday: 9:00 AM – 6:00 PM, • Friday: 9:00 AM – 6:00 PM, • Saturday: 9:00 AM – 6:00 PM, • Sunday: 10:00 AM – 6:00 PM, • Monday: 9:00 AM – 6:00 PM What We Offer: • Starting pay of £13 per hour, • One month of comprehensive training provided, • A stable, ongoing position, • Opportunities for growth within our business What We're Looking For: • Someone reliable and committed to a long-term role, • A positive attitude and strong work ethic, • Passion for the hospitality sector, • A dedicated team player who takes pride in their work, • An interest in healthy living, including healthy eating habits and lifestyle, • Strong communication skills and a good level of customer service Join our journey as we continue to build and grow, offering you the chance to develop your skills and build a rewarding career.

Working with tease & Longchamp. Serving smoothies, matcha and iced drinks to the public. The ideal candidate will have a food and beverage background with excellent customer service. Daily tasks: • Drink preparation, • Keep drinks in stock at all times, • Maintain stock and stock count, • Provide allergen information to customer, • Liaise with Events manager with professionalism and good manners, • Handle speed of service and event requirements Event timing: 27th April - 12th May 9am-7:30pm Shift times may vary

Assistant Manager - The Sun of Camberwell - South East, London The Sun of Camberwell are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma to join our expanding team. Located on Coldharbour Lane, a short walk from the hustle and bustle of Camberwell Green and Loughborough Junction, The Sun of Camberwell is a charming local at the heart of the Camberwell community. Spread across a bright open bar and seating area, spacious restaurant and beer gardens at the front and rear, we pride ourselves on serving quality food, drink and friendly service. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you A 'roll up your sleaves' attitude to getting stuff done Must have minimum 1 years’ experience as a manager Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an Supervisor/assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

About Fatto a Mano: Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office. The Role: We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience. Key Responsibilities: • Full responsibility for the day-to-day running of your pizzeria, • Lead, develop and retain a strong management and front-of-house team, • Maintain excellent standards of food quality, service and cleanliness, • Manage labour, costs and margins in line with business targets, • Create a positive, respectful and high-performing team culture, • Ensure compliance with health & safety and company procedures, • Work closely with the wider management and support teams, • Contribute to the wider business through collaboration and best practice sharing About You: • Proven experience as a General Manager in a high-quality hospitality environment, • A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed, • Leads with humility and respect, earning trust through actions, not job titles, • Present on the floor, especially during busy services, and leads by example at all times, • A people-first manager who supports, coaches and develops their team, • Commercially confident and comfortable managing budgets, labour and KPIs, • Organised, reliable and calm under pressure, • Passionate about hospitality, food and building strong, happy teams, • Flexible and open to discussion around final site location Why Join Fatto a Mano? • Join a growing independent business with strong values and long-term vision, • Be trusted to run your site with autonomy and support, • Work with a passionate, people-focused leadership team, • Real opportunities for progression as the business continues to expand, • Competitive salary and benefits, discussed at interview *Location Note: This role will be based at one of Fatto a Mano pizzeria in London. The specific location will be agreed with the successful candidate during the recruitment process.*

About Martha’s Martha's is a brand-new kind of social salon - and we’re opening our doors soon. Born to shake up the traditional nail salon experience, Martha’s puts atmosphere, personality and experience first. It’s a place to linger, catch up, and enjoy, whether you’re flying solo or coming with friends. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a hands-on Salon Manager to join the founding team and help launch our very first site. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As salon manager, you are the beating heart of the site. You set the tone, drive the energy and take full ownership of day-to-day operations. You’ll be responsible for delivering a best-in-class guest experience, building a happy, high-performing team, and ensuring the salon is operationally excellent and commercially successful. You’ll work closely with the founders and leadership team to bring the Martha’s vision to life and help shape the future of the business. This is a hands-on role: you’ll lead from the floor, train and develop the team, and ensure every treatment and guest interaction meets the standard Martha’s is built around. You’ll combine operational discipline with genuine hospitality - creating a space that feels calm, welcoming and beautifully run, even when busy. We’re looking for someone who takes pride in the details, enjoys building strong team culture, and wants to help define a new kind of salon experience. Key Responsibilities Guest Experience • Lead by example and set the gold standard for service and treatment execution, • Ensure consistently excellent treatments across the team, • Support and guide nail technicians to deliver their best work, • Manage bookings, timing and service flow to balance efficiency with experience, • Maintain impeccable hygiene, safety and service standards, • Spend approximately 50% of your time delivering treatments, • Deliver our tailored Cold Brew, Matcha and natural wine offering to all guests, • Handle feedback or issues with care, warmth and professionalism, • Encourage repeat visits, loyalty and membership engagement Operations & Commercial Performance • Own the day-to-day operations, including rotas, ordering, maintenance and compliance, • Oversee bookings, walk-ins and overall guest flow, • Manage the bar operation to ensure it’s well run, well stocked and aligned with guest demand, • Own the site P&L, managing labour, costs and margins to drive strong, sustainable profitability, • Track performance metrics and take a data-led approach to improve service and operations, • Spot opportunities to drive sales, increase efficiency, and enhance the guest experience Team Leadership & Growth • Recruit, onboard and develop your team, identifying future leaders early, • Build a healthy, inclusive work culture grounded in mutual respect, collaboration, and accountability, • Deliver regular 1:1s, appraisals, and clear training plans, • Collaborate closely with the founders and leadership team on long-term direction of the business, • Being ideas, energy and perspective - we want you involved in the big conversations Who This Role Is For You might currently be: • A Salon Manager, • A Senior Nail Technician ready to step into leadership. Titles matter less than mindset. This role will suit someone who: • Takes pride in running a tight, professional service, • Loves hospitality and actively enjoys great food, drinks and treatments, • Enjoys leading, coaching and supporting a team, • Naturally creates a warm, welcoming atmosphere, • Notices and cares about the details that elevate a customer experience Experience You should have: • Experience supervising or managing a team, • Strong organisational, commercial and operational skills, • NVQ Level 2 in Beauty Therapy, Nail Technology, or an equivalent qualification., • A genuine focus on customer experience Bonus if you have: • Experience opening or launching a venue, • Coffee, wine or hospitality knowledge Why Join Martha’s • Be part of building something distinctive from the very beginning, • Work directly with the founders and help shape a new brand, • Set a new standard for the modern nail salon experience, • Work in a beautiful, design-led space, • Build a strong team and culture from day one, • Competitive salary and staff perks

30-40 hours a week, £14.50-£15.50 hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain on the King’s Road Chelsea, with more than 50 years of service and a Management team with a proven track record for training and developing. Position available immediately customer and serviced focused Key holder cash handler managing till for daily opening And closing leading the floor staff with service and managing customer experience position available immediately

Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving

35- 42 hours a week, £15-17 hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holborn, with more than 50 years of service and a Management team with a proven track record for training and developing customer and serviced focused Key holder cash handler managing till for daily opening And closing leading the floor staff with the highest level of service and managing the overall atmosphere of the dining room and the needs of our guests preferred certification: Level 1 food handling (can be provided) Fire Trained Marshall (can be provided)

🎯Supervisor Wanted! 🎉 MINIMUM OF 2 YEARS EXPERIENCE AS SUPERVISOR IN HOSPITALITY REQUIRED Do you thrive in a fast-paced hospitality environment, love leading a team, and know how to keep both guests and operations running smoothly? We’re looking for a confident and organised Supervisor to help lead our bar and floor teams and create unforgettable guest experiences. Our venue is all about delicious food, great drinks, live sport, and good times – and we need a supervisor who can bring energy to both the bar and restaurant floor while keeping the day-to-day operations on track behind the scenes. 🕹️ Your mission (should you choose to accept it): Lead and support the bar and floor teams during service Welcome guests with warmth and professionalism Ensure smooth, efficient, and high-quality service across both the bar and restaurant floor Handle customer queries and resolve issues confidently Support staff training, motivation, and shift organisation Manage bookings, rotas, and daily admin tasks Assist with stock control, cash handling, and reporting Help maintain a lively, friendly, and fun atmosphere throughout the venue ⚽ What we’re looking for: Previous experience in hospitality supervision across bar and floor operations Strong organisational and administrative skills Outgoing, people-first personality Confidence in a fast-paced, high-energy environment Ability to lead by example and motivate a team Excellent communication and problem-solving skills Love for sports, games, or a buzzing social atmosphere Passion for delivering exceptional guest experiences

Job Ref: HON1021 Branch: Honi Poke Kingly Location: Honi Poke Kingly, London (West) Salary/Benefits: £33,000 – £36,000 per year, depending on experience Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 21/05/2026 Closing date: 04/07/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 6 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! The role We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities • Train and lead kitchen team., • Ensure stock levels maintained managing cost of goods, • Inventory management by ordering correct stock, • Control costs, including food and labour, to maximise profitability., • Oversee inventory management, including ordering and stocking supplies., • Monitor food quality and maintain optimal inventory levels., • Ensure compliance with health and safety regulations., • Manage daily operations in the kitchen, • Maintain cleanliness and hygiene standards., • Monitor supplier performance and evaluate product quality., • Foster a positive work environment and motivate staff., • Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits • A generous 50% discount at any Urban Greens location., • Complimentary meal during your shift., • 28 days of annual leave., • Opportunities for skill development and career advancement—promotions await you!, • Competitive salary.

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

Location: Chiswick, West London (W4), W4 Salary: From £55,000 to £60,000 per annum Our client runs a renowned brasserie in West London, known for its contemporary British menu made from the finest locally sourced ingredients. The establishment's dedication to passion and professionalism has redefined smart casual dining for customers local to West London. General Manager benefits: • Work for an owner who advocates and encourages career advancement for all staff members., • Annual salary: £55,000, • Location: West London, • Working hours: 48 per week, comprising 1 double shift and 4 single shifts – 5 days working, 2 days off., • Meals for staff are provided while on duty., • The restaurant owners aim is to expand their portfolio, which will generate additional opportunities for advancement to the position of operations manager. General Manager Requirements: • A highly skilled General Manager who excels in a fast-paced setting., • The ideal General Manager should possess a hands-on approach to team leadership. Our client has a preference for candidates who thrive on actively engaging with the team during busy service periods., • All applicants must have a stable and proven employment history., • The ideal candidate will be located in West London to ensure a straightforward commute to and from work., • We are seeking a General Manager with prior experience in managing an award-winning and high-volume restaurant environment.

Bar Manager We are seeking an experienced and dynamic Bar Manager to oversee all aspects of our bar operations. The ideal candidate will have a passion for hospitality, excellent people management skills, and a deep knowledge of beverages and bar operations. Key Responsibilities: Oversee daily bar operations and ensure high standards of service and product quality Recruit, train, schedule, and manage bar staff, fostering a positive and productive team environment Develop and implement innovative drink menus and seasonal specialties that align with current trends and customer preferences Manage inventory, place orders with suppliers, and control costs while maintaining product quality Monitor bar revenue and expenses, analyze sales reports, and implement strategies to increase profitability Ensure compliance with health, safety, and liquor licensing laws and regulations Handle customer feedback and resolve complaints promptly and professionally Collaborate with the kitchen and restaurant management team to ensure seamless service Organize and promote special events to attract customers and increase revenue Maintain a clean, organized, and safe bar environment Qualifications: Proven experience (3+ years) in bar management or similar role Strong knowledge of wines, spirits, cocktails, and current industry trends Excellent leadership, communication, and interpersonal skills Financial acumen with experience in budget management and cost control Proficiency in bar POS systems and inventory management software Valid food safety and alcohol service certifications Ability to work in a fast-paced environment with changing priorities Availability to work evenings, weekends, and holidays as needed

Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store – within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled experienced supervisor with personality & charisma for 2 of our amazing bars Fleets and Nest in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.

The Marketing and Commercial Manager will be responsible for supporting the commercial growth, customer acquisition and business development activities of SkyHaus within the UK solar installation sector. The role will involve developing and implementing marketing strategies to promote the company’s residential and commercial solar installation services, identifying new business opportunities, supporting lead generation campaigns and strengthening relationships with customers, suppliers and commercial partners. The successful candidate will coordinate digital and offline marketing activities, assist with pricing and commercial proposals, conduct competitor and market research, prepare business reports and support management in expanding the company’s presence within the renewable energy market. Responsibilities will include managing customer enquiries, assisting with preparation of quotations and tender submissions, monitoring sales and marketing performance, supporting branding and social media activities, maintaining CRM and customer databases, coordinating promotional campaigns and analysing market trends within the solar and construction industries. The role will also involve liaising with installation teams, suppliers and external stakeholders to ensure effective communication and smooth operational coordination across ongoing projects. Applicants must possess strong communication, organisational and commercial skills together with the ability to manage multiple business functions simultaneously. Previous experience in marketing, commercial operations, business development, client relations or management within construction, renewable energy, engineering or related industries is highly desirable. Degree-level education and business-related qualifications are essential, particularly in management, international business, marketing or commercial management disciplines. The role requires strong analytical ability, reporting skills and confidence in supporting the strategic commercial growth of the business.

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 34 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland) and the United Arab Emirates (Dubai). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Assistant Manager in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as an Assistant Manager, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

Hola!! We are looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team at Opera Tavern @ Covent Garden. Do you love being the face of a busy tapas restaurant, working with and guiding the front of house team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?

This a fabulous opportunity to join us as an Assistant Manager. Supporting the General Manager, you will be responsible for: - The day to day running of the restaurant and managing the floor. - Working with the management team to ensure operations run smoothly and all revenue opportunities are maximised. - Running the restaurant in absence of the General Manager. - Proactively work to grow the business. - Welcoming our local, regular and new guests in a warm friendly & engaging manner. - Sharing our love of Spanish tapas & drinks with both the team and our customers. - Inspiring, leading and motivating our team, keeping us engaged and energised at all times. - Providing ongoing, interesting and innovative training to our new and existing staff. - Ensuring our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. A little about you: - Previous experience as an Assistant Manager in a high end, casual dining environment. - Demonstrate a genuine love of Spanish cuisine & culture, and be curious about food. - Experience in managing a fast paced, high volume site, with strong leading team skills.

We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme - earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

At Arla Brasserie, we are dedicated to creating an exceptional dining experience for our customers. As we open our doors, we are looking for a motivated Café Supervisor to lead our team, ensuring high standards of service and operational excellence. Key Responsibilities: • Oversee daily operations, ensuring smooth and efficient service., • Lead, train, and mentor staff, fostering a positive team environment., • Manage inventory, ordering supplies, and controlling costs., • Handle customer inquiries and resolve any issues with professionalism., • Ensure compliance with health and safety regulations. Qualifications: • Previous experience in a supervisory role within the food and beverage industry., • Strong leadership and team management skills., • Excellent communication and problem-solving abilities., • Ability to work in a fast-paced environment and adapt to changing situations., • Flexible availability, including weekends and holidays. What We Offer: • Competitive salary and tips., • A dynamic and supportive work environment., • Opportunities for career advancement and professional development.

Job description We are looking for a super star experienced restaurant manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kitchen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a restaurant manager who will: • Be responsible for the day to day activities at the restaurant, • Lead, coach and develop a successful team who take pride in their work, • Set standards to consistently deliver the best quality food and outstanding service to all, • Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: • Be passionate about food and delivering a first class customer experience, • Have at least 3 years experience in a restaurant manager position, • Be an exceptional communicator, • Have a great work ethic that they can instil in others, • Have experience of leading a successful team in a fast paced environment, • Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus!

A great leadership team includes great supporting managers, who are focused on learning and working their way up. If this ambition sounds like a quality you have, read on! Our dedicated, motivated and experienced Restaurant Manager is looking for a 'Right Hand' who can keep the same pace, intensity and drive towards excellence and profitability as when they are not on the floor themselves. You may have a particular strength in training, maintenance or service excellence. Whatever your particular skill set, you will need to come to us with a desire to become a fully-functioning well-rounded Restaurant Manager so that our team is ready for our next location! Because with our expansion plans at Mamuśka!, that's the next step! How many of these attributes and skills set do you have? • Leadership, • Calmness under pressure, • An ability to assign tasks in anticipation of what might come next, • Attention to details, • Willingness to learn new operational systems, • Ambition to eventually rise to Restaurant Manager level, • Love of customers and Polish food & drink, • Ability to multi-task (performing managerial tasks while tending bar on a slow shift, for example) Mamuśka! is a brand that has survived and thrived through all the challenges of the past 16 years in our hospitality sector. Come learn what makes us the best at what we do, and what keeps our customers coming back!

We are seeking a Head Server to lead the team of waiting staff during peak hours. The successful candidate will have a minimum of two years of professional experience as a server, and have exceptional interpersonal skills which will allow him or her to handle a high level of stress in a fast-paced environment. Our Head Server is responsible for supervising and leading the team, developing new servers and ensuring that employees are available at all times. Responsabilities: • Make sure that the bar is set up and dressed properly prior to service, • Maintain a clean and orderly the area, in extreme cases remove slovenly patrons from the premises, • Maintain and present complete and accurate section meal tickets to the kitchen staff, • Be responsible for helping wait staff and bussers with clearing and resetting of tables after service, • Ensure that food and drinks orders have been recorded correctly, • Ensure that all customers have been greeted, • Ensure compliance with food safety regulations and best practices, • Train new employees, • Monitor inventory levels and assist in ordering supplies if needed, • Provide constructive feedback to team members, • Opening and closing duties. Join us as we strive for excellence in our operations while fostering a positive work environment for our team!

30-40 hours a week £13.50-£14.50 with service charge + cash tips Fresh Pizza and fresh pasta concept an all day casual dining, relaxed family venue for lunches and busy evenings with fun crowd looking for a productive individual to assist the management with great and efficient service paying attention to customers needs potential to have more responsibility as a future key holder/supervisor rolE looking for someone bubbly and confident with customers, to take orders, be attentive to customers needs during service. Clearing tables and take food to the tables is part of the role. learning to make drinks in the bar will be needed position available immediately

Zaffran, an Indian restaurant with a decade of success in the Food and Beverage Industry, is seeking an experienced and dedicated individual to lead and oversee all aspects of its daily operations. The ideal candidate will bring 5-7 years of proven experience in restaurant supervision, demonstrating a strong track record of operational excellence and effective team management. Key responsibilities include ensuring seamless service delivery, maintaining high standards of customer satisfaction, and fostering a positive and productive working environment. Join our vibrant culinary team where hard work and dedication are valued.

Job description • Applicant will be responsible to Lead and implement the company’s marketing and commercial strategy, ensuring alignment with business objectives and revenue targets., • Plan, develop, and deliver integrated marketing campaigns across various channels, including promotional activities, brand campaigns, and customer engagement initiatives to enhance visibility and market presence., • Conduct market research and commercial analysis to identify customer trends, competitor activity, and emerging opportunities within the travel and tourism sector., • Oversee the company’s marketing activities and promotional platforms to ensure consistent brand positioning and effective communication with target audiences., • Develop and implement pricing strategies, promotional offers, and travel packages in line with market demand and commercial objectives., • Build and maintain strong relationships with external partners, travel agents, suppliers, and other stakeholders to support collaborative marketing initiatives and business growth., • Identify and explore new markets, customer segments, and business development opportunities to expand the company’s reach., • Enhance customer retention strategies by analysing customer behaviour and improving service offerings and engagement approaches., • Ensure all marketing activities comply with relevant UK advertising standards, consumer protection requirements, and applicable regulatory obligations., • Work collaboratively with internal teams to ensure consistency in branding, messaging, and service delivery across all customer touchpoints.

We are a vibrant busy bar in the Shoreditch Area. We are known for our exceptional service, lively atmosphere and delicious drinks. We are looking for friendly, enthusiastic and customer focused supervisor with wine, cocktail and craft beer knowledge to join our team. shifts include weekdays and weekends Experience is a must.

At Monty’s, we do things properly. Fresh food, big flavour, fast service and genuine hospitality. We are looking for a strong Assistant Manager who can help lead the day to day operation, keep standards high and support the team in delivering a great service, every shift. This is a hands on role for someone who knows how to keep a restaurant running properly. You will be involved in the full operation, from preparing for service and managing stock, to leading the team on the floor and in the kitchen. You will report directly to the Operations Manager and play a key part in keeping the business organised, clean, compliant and ready for a busy service. If you are confident, reliable, operationally strong and know how to lead by example, we want to hear from you. What you’ll be doing • Preparing the restaurant for service and making sure everything is set up correctly, • Supporting and leading the team during service to ensure fast, friendly and accurate customer experience, • Managing day to day restaurant operations, both front and back of house, • Placing orders, checking deliveries and keeping stock under control, • Monitoring prep levels and making sure the kitchen is ready for service at all times, • Taking responsibility for cleanliness and organisation across the site, including daily cleaning and part level deep cleaning, • Making sure food safety and health and safety standards are followed at all times, • Supporting with rotas, team organisation and shift management, • Helping train and develop team members to maintain Monty’s standards, • Handling problems calmly and making sure the restaurant stays operationally strong throughout the day, • Keeping communication clear between the team and management What we’re looking for • Previous experience in a management or supervisor role within hospitality or fast paced food businesses, • Strong kitchen experience and a good understanding of food operations, • Confident with stock control, ordering, prep management and service readiness, • Good understanding of food safety, hygiene and health and safety procedures, • A strong leader who can motivate the team and lead by example, • Reliable, organised and able to stay calm under pressure, • Friendly, professional and confident with both customers and team members, • Someone with good energy, a practical mindset and the right attitude for a growing business, • Someone who fits the Monty’s vibe, relaxed, switched on and professional. What you’ll get • Competitive pay, • Staff meals on shift, • Training and development opportunities, • A supportive and energetic working environment, • Real opportunities to grow within the business, • The chance to work closely with the Operations Manager and have a real impact on the business If you enjoy leading people, love great food and know how to keep a busy restaurant running properly, Monty’s is the place for you. Apply today and join the team

As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.

JOB TITLE: Bar /Restaurant Manager – Mzuri Lounge (Afro-Caribbean Venue) LOCATION: London (On-site) SALARY: £30,000 – £38,000 + Performance Bonus JOB TYPE: Full-time, Permanent About Mzuri Mzuri Lounge is a premium Afro-Caribbean hospitality venue focused on delivering high-quality food, exceptional drinks, and a vibrant customer experience. We are building a strong team and are looking for a hands-on Bar Manager to lead and take ownership of our bar operations. The Role As Manager, you will be responsible for the day-to-day running of the bar, ensuring excellent service, strong team leadership, and tight control of stock and costs. This is a key role with real responsibility and the opportunity to grow with the business. Key Responsibilities Oversee daily bar operations from opening to closing Lead, train, and manage bar staff Create staff rotas aligned to business demand Maintain high standards of drink quality and service Manage stock, ordering, and supplier relationships Control wastage and maintain strong gross profit margins Deliver an excellent customer experience Support events, DJs, and busy service periods Ensure compliance with licensing and health & safety regulations Requirements Proven experience as a Bar Manager or Assistant Manager ready to step up Experience in a busy bar, lounge, or nightlife environment Strong leadership and team management skills Good understanding of stock control and cost management Ability to work under pressure in a fast-paced setting Professional, reliable, and well-presented Personal Licence (Preferred) Holding a valid Personal Licence is preferred Candidates without one must be willing to obtain it Salary & Benefits £30,000 – £38,000 depending on experience Performance-based monthly bonus (linked to revenue and cost control) Opportunity to grow with the business Working Hours Day, evening, and weekend shifts required Monday off (fixed day off) Friday and Saturday availability is essential Flexibility based on business needs Trial Shift Requirement Shortlisted candidates will be required to complete a paid trial shift prior to any offer being made. This will allow both the candidate and Mzuri to assess suitability for the role in a real working environment. How to Apply Please apply with your CV and a short note including: Your relevant experience Your availability Whether you hold a Personal Licence Screening Questions Do you hold a valid Personal Licence? (Yes / No / Willing to obtain) How many years of bar management experience do you have? Have you worked in a high-volume bar or nightlife venue?

We are a growing London-based CCTV installation service seeking a reliable and confident Field Sales Assistant to support our business expansion by engaging directly with local businesses. This is a field-based role focused on lead generation and customer engagement, where you will visit retail shops, restaurants, and commercial premises to introduce our CCTV services and generate interest for site visits and installations. No prior CCTV technical knowledge is required—training will be provided. This role is ideal for candidates with strong communication skills who are comfortable interacting with business owners face-to-face and generate leads. Key Responsibilities 1. Field Outreach & Business Development Visit assigned local areas and approach small-to-medium businesses (e.g., barbershops, grocery stores, restaurants, off-licences) Introduce our CCTV installation services in a professional and concise manner Identify potential customer needs (new installation or upgrade) 1. Lead Generation Collect accurate customer details including: Business name Contact number Address/location Secure interest and arrange appointments for site visits 1. Appointment Coordination Schedule or refer qualified leads to the operations team for follow-up Ensure all leads are genuine and meet minimum criteria for quotation 1. Reporting & Activity Tracking Maintain a daily record of: Number of businesses visited Conversations held Leads generated Provide updates at the end of each shift Performance Expectations Visit approximately 15–20 businesses per shift Maintain a professional and respectful approach at all times Generate consistent leads and contribute to overall sales targets Requirements Essential: Confident verbal communication and interpersonal skills Professional attitude and presentable appearance Ability to work independently in a field-based environment Comfortable walking and travelling locally within London Preferred (not mandatory): Previous experience in sales, promotions, or customer-facing roles Familiarity with local business environments What We Offer Stable hourly pay with additional earning potential through bonuses Flexible part-time schedule suitable for students or individuals seeking additional income Opportunity to gain experience in field sales and develop to business development Manager Growth opportunities as the business expands Compensation £12.75 per hour (paid via PAYE) Performance incentives: £2 per confirmed quote appointment £10 per completed installation (successful sale) Approx. 5-hour shifts (flexible scheduling)

About the Role We are seeking a creative and commercially driven Social Media Manager to lead and execute our digital presence across multiple platforms. The successful candidate will be responsible for developing and implementing social media strategies aligned with the company’s growth objectives, enhancing brand visibility, and driving customer engagement and sales. Key Duties and Responsibilities • Develop and implement a comprehensive social media strategy tailored to the company’s products, services, and target market., • Manage and oversee daily operations of social media platforms including Instagram, Facebook, TikTok, LinkedIn, and emerging platforms., • Create, edit, and publish engaging content including posts, videos, graphics, and campaigns., • Plan and execute targeted marketing campaigns including promotions, product launches, and paid advertising., • Analyse performance metrics and prepare reports to improve campaign effectiveness., • Work closely with senior management to identify target customer demographics and marketing objectives., • Monitor competitor activity and industry trends to maintain a competitive edge., • Engage with customers and followers professionally through comments, messages, and reviews., • Coordinate with external designers and content creators where required., • Ensure all content complies with advertising standards and data protection regulations., • Develop tools to monitor and evaluate effectiveness of social media activities. Skills, Experience and Requirements • Degree or equivalent qualification in Marketing, Digital Media, Communications, or related field., • Proven experience managing business social media accounts., • Strong knowledge of social media platforms and analytics tools., • Experience with paid advertising campaigns., • Excellent communication skills., • Ability to manage multiple campaigns independently.

PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

We are currently seeking experienced and motivated Bar Supervisors with 1–2 years of pub/bar experience to join our team across our branches in Greenwich and Canary Wharf. The ideal candidate should be customer-focused, energetic, and capable of overseeing daily bar operations, ensuring excellent guest service, managing staff, and maintaining high standards of quality, cleanliness, and operational efficiency. For immediate joiners.

As a Restaurant Supervisor at Crudo, you play a pivotal role in overseeing the day-to-day operations of the restaurant, ensuring exceptional service and a seamless dining experience for our guests. You will lead and motivate the wait staff, manage service execution, and maintain the highest standards of quality and efficiency. Responsibilities: • Service Leadership: Oversee service execution, ensuring timely order delivery, accurate food and beverage presentation, and efficient table turnover., • Staff Management: Supervise and train wait staff, providing guidance and feedback to improve performance., • Quality Control: Monitor food and beverage quality, presentation, and temperature. Address any issues promptly and efficiently., • Customer Experience: Handle customer inquiries and complaints professionally and effectively. Resolve issues and ensure guest satisfaction., • Shift Management: Coordinate shift activities, assign tasks, and ensure adequate staffing levels., • Stock Management: Monitor inventory levels and place orders to ensure adequate supplies., • Operational Efficiency: Optimize workflow and identify opportunities for improvement., • Problem-Solving: Identify and resolve operational challenges, ensuring a smooth service flow., • Communication: Maintain effective communication with the kitchen staff, management, and other team members. ABOUT YOU: • Proven experience in a restaurant supervisor role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! More Details: Hourly Rate: £13-15 Service Charge Estimate per hour: £4-6 Total Hourly Rate inc SC: £17-21 Schedule: Full-Time 35-38 hours per week Tuesday - Thursday: 4 pm - 11 pm Friday - Saturday: 12:30 pm - 11 pm Sunday - Monday: Off

We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided

Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

La Mia Mamma and Made in Italy are looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

About the Role We are looking for an experienced and confident Bar Supervisor to join our team at Cleo, a stylish all-day dining restaurant in the heart of Belgravia, just moments from Victoria. Cleo offers a mix of brunch, lunch, dinner, cocktails, and quality coffee, creating a vibrant and fast-paced service environment. This is a hands-on role where you will lead shifts, support daily operations, and ensure a smooth, consistent, and high-quality guest experience. Key Responsibilities • Oversee the smooth running of daily service, • Lead and support the team during busy periods, • Take responsibility for team performance during shifts, • Ensure consistency in drink preparation and service standards, • Prepare and serve drinks, including cocktails and coffee, • Confidently work across both bar and coffee stations, • Carry out opening and closing procedures, • Maintain high standards of cleanliness, hygiene, and bar upkeep, • Follow all health & safety procedures at all times, • Handle customer queries and resolve issues professionally, • Support stock control and general organisation What We’re Looking For • Previous experience in a bar, café, or restaurant environment, • Supervisory or team leader experience preferred, • Good knowledge of cocktails and bar service, • Basic to good barista skills, • Strong communication and teamwork skills, • High attention to detail in service and presentation, • Ability to stay calm and organised in a fast-paced environment, • Positive, reliable, and hands-on attitude Working Hours • Includes evenings, weekends, and mornings as required

Job Description – • The Applicant will be responsible for leading and implementing Newton's marketing strategy to support business growth and expansion across the UK market. Develop and execute integrated marketing strategies to promote the company’s tax consultancy and financial services across the UK., • Plan and manage multi-channel marketing campaigns, including digital marketing, social media, email campaigns, and industry events. Identify and target key market segments, including SMEs, corporate entities, and individual taxpayers., • Conduct market research to analyse trends, competitor activity, and customer behaviour to inform marketing strategies., • Create and oversee marketing content, ensuring alignment with brand identity and regulatory requirements., • Ensure all marketing activities comply with UK advertising standards, data protection laws, and financial promotion regulations, • Salary - £50,100 - £55,000

£33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

🍕 Floor Manager – Fatto a Mano (London) Love proper Neapolitan pizza, busy services and being at the heart of the action? We’re looking for an experienced Floor Manager to support the running of one of our lively London pizzerias. What you’ll be doing • Managing service and support the daily operations of the pizzeria, • Training and developing the front-of-house team, • Delivering excellent customer experience every single shift, • Maintaining high standards of service, cleanliness and organisation Why join us? • We are a growing independent business with strong values, • Real opportunities for progression as we expand, • Ongoing training (including management development & masterclasses), • Competitive wage, • Staff food, discounts & team social events What we’re looking for • Experience in a supervisor or management role in hospitality, • A hands-on presence on the floor during busy service, • A positive, engaging attitude, a manager who is reliable and calm under pressure, • Strong communicator who connects well with our team and customers, • Passion for food, service and a big smile. About us Fatto a Mano is a growing and independent business with a people-focussed leadership team, known for some of the best Neapolitan pizza in the UK. With sites across London and Brighton & Hove, we focus on quality, care and creating a genuinely warm experience for every customer. Location Based at one of our London pizzerias. Final site will be agreed with the successful candidate.