50 Best customer service supervisor Jobs in Clevedon (November 2026)

Job Description We are seeking an experienced, motivated and organised Retail Manager to oversee the daily operations of our retail business. The successful candidate will be responsible for managing staff, improving sales performance, maintaining stock levels, ensuring excellent customer service and supporting the overall growth and profitability of the business. Key Responsibilities • Oversee and manage the day-to-day operations of the retail store, ensuring efficient business performance., • Supervise, train, motivate and manage retail staff, including preparing work schedules and allocating duties., • Monitor sales performance, analyse business trends and implement strategies to achieve sales and profitability targets., • Manage inventory, stock ordering, deliveries and supplier relationships to maintain appropriate stock levels., • Ensure excellent customer service standards and resolve customer complaints professionally., • Oversee cash handling, till reconciliation, banking procedures and financial records., • Develop and implement promotional activities, product displays and merchandising strategies to increase sales., • Monitor operating costs, minimise stock losses and identify opportunities to improve profitability., • Ensure compliance with health and safety regulations, employment legislation and relevant retail trading requirements., • Prepare regular reports on sales, stock, staffing and overall store performance for senior management. Skills and Experience Required • Previous experience in retail management, store management or a similar supervisory role., • Strong leadership, organisational and staff management skills., • Good understanding of retail operations, stock control and sales management., • Excellent communication and customer service skills., • Ability to analyse sales figures and make effective business decisions., • Good IT skills, including familiarity with EPOS systems and Microsoft Office., • Ability to work independently, prioritise responsibilities and meet business targets., • Flexibility to work weekends and bank holidays when required. What We Offer • Competitive salary based on experience., • Permanent full-time employment., • Opportunities for professional development and career progression., • Supportive and professional working environment., • Statutory holiday entitlement and workplace pension. Job Title: Retail Manager Job Type: Full-Time, Permanent Working Hours: 37.5 hours per week Salary: £31500

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Job Ref: HON1138 Branch: Honi Poke Bristol Location: Honi Poke Bristol, Bristol Salary/Benefits: £34,000 – £37,000 per year, depending on experience Contract type: Permanent Hours: Full Time Posted date: 30/10/2026 Closing date: 11/12/2026 Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful home-made poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for an experienced, passionate General Manager to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for fresh food, hospitality, and creating outstanding customer experiences. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. That's the way we bowl! Key Responsibilities • Lead your store to deliver exceptional standards in service, food quality, and consistency, ensuring every shift reflects the Honi Poke vibe., • Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence., • Recruit, train, coach, and develop a high-performing team, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail., • Maintain operational standards, compliance, and store environment, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness., • Enhance the customer experience and brand presence, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership. What We Offer • £33,000 – £36,000 per year, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme: support for your wellbeing, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Who You Are • Experienced in hospitality, fast-casual, or food retail management (restaurant, grab-and-go, café, or takeaway experience ideal), • Hands-on, strategic, and able to lead, inspire, and develop a high-performing team, • A people-focused leader, positive, reliable, and excellent at motivating others, • Passionate about fresh food, operational excellence, and outstanding customer experiences, • Confident managing financial performance, KPIs, and operational compliance in a fast-paced environment Bring your leadership, energy, and passion to Honi Poke and help us become the go-to poke destination while growing your career in hospitality management. Apply today, we can't wait to welcome you to the family!

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