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The Role - Commercial Director Read all the information about this opportunity carefully, then use the application button below to send your CV and application. An established and fast-growing service-led organisation operating within the UK food and fresh produce sector is seeking a strategic Commercial Director to join its executive leadership team. With annual revenues exceeding £100m and a significant multi-site footprint across Kent, this business partners with major customers to deliver high-quality, value-added service solutions in a fast-paced, operationally complex environment. This is a pivotal senior role reporting directly to the MD. The Opportunity As Commercial Director, you will be accountable for the end-to-end commercial service provision cycle across a diverse customer base. You will drive strategic growth, protect and enhance margin, and strengthen senior-level customer relationships whilst leading cross-functional collaboration across Operations, Supply Chain and Customer Service. This role requires a customer-first mindset combined with strong commercial governance, financial rigour and the ability to deliver scalable, profitable service models. Key Responsibilities • Develop and execute the commercial strategy aligned with business growth objectives, • Own full customer lifecycle management: onboarding, service delivery, reviews, renewals and expansion, • Lead cross-functional collaboration to deliver commercially viable, customer-centric service solutions, • Build senior-level customer partnerships focused on long-term value creation, • Drive margin protection and revenue growth through pricing strategy and performance management, • Lead RFI/RFP responses with robust commercial analysis and delivery plans, • Oversee KPIs including service performance, quality metrics, SLAs and profitability per account, • Manage commercial budgets, forecasting and margin improvement initiatives, • Champion process standardisation, digital enablement and data-led decision making, • 10+ years commercial experience, with at least 5 years at senior leadership level, • Background in food production, fresh produce, manufacturing, packaging or FMCG, • Strong track record of revenue growth and margin improvement within service-based environments, • Experience managing complex, multi-site customer portfolios, • Advanced commercial acumen including pricing, risk management and contract governance, • Proven ability to influence at executive and board level, • Strong analytical and data-driven decision-making capability, • Customer-centric and relationship-driven, • Strategic thinker with operational credibility, • Influential and collaborative leadership style, • High integrity, resilience and strong change leadership capability, • Commercially astute with strong financial oversightWhats On Offer, • Six-Figure Executive Package + Up to 30% Bonus + Car Allowance + Benefits, • Private medical, pension and wellbeing support Apply now or contact us directly for a discreet conversation.

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. • This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a week block once every 2 months. This can include completing shifts from 08:00 - 16:30, 09:00-17:30, 10:00-6:30 and 11:30-20:00., • £13.50 per hour, • 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75 On call duties • Two overnight segments per month (Monday–Friday):, • 8:00 PM – 8:00 AM, • Weekend overnight segments:, • Saturday: 5:00 PM – 9:00 AM (Sunday morning), • Sunday: 5:00 PM – 8:00 AM (Monday morning), • One weekend daytime segment:, • Saturday: 1:00 PM – 5:00 PM or, • Sunday: 9:00 AM – 1:00 PM or 1:00 PM – 5:00 PM Benefits Option to work 1 day from home every week Opportunity for overtime paid at an enhanced rate Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Responsibilities • Arrange patient deliveries via telephone and email, • Answer enquiries from patients and stakeholders, • Use of database to log all patient and healthcare professional communication, • Team leader will advise daily workload to complete, • Communicate via email and phone with stakeholders, • Meet internal targets, • Updating of patient records, processing chemist orders, prescription collection, pump troubleshooting & uplifts

Support Team Leader / Service Manager5 Bed Supported LivingScarborough, YO12Learning disabilities, mental health needs, complex needs, and some mobility issuesSalary/Hours: £30,000- £32,000 We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 5 bed s

Contract type:Fixed TermAs an IDVA Service Team Leader, youll oversee the day-to-day running of our Derbyshire IDVA Service. Service Team Leader - IDVA (Domestic Abuse)Salary:£31,350 a yearLocation:DerbyshireHours per week:37. Youll work with the service manager to manage and develop the team to wo

Sounds great, what will I be doing?This role provides leadership and oversight of a team delivering community-based, person-centred, and holistic support to service users. Right now, we are looking for a Team Leader to play a pivotal role in our Complex Needs Service in Notting Hill. You will be c

Our Service & Warranty Team supports the Canyon community by helping riders with technical questions, service needs, and warranty support throughout their ownership journey. Service & Warranty Team Member | Canyon UK (Chessington). Founded in 2012, Canyon UK supports riders across the UK through sal

A well-known fashion retailer is seeking a People & Service Team Leader to enhance store operations and lead a motivated team in Trafford Centre. The role emphasizes creating a diverse culture focused on exceptional customer service, managing store KPIs, and adapting to a fast-paced environment.

Through close collaboration with our Customer Due Diligence, operations leaders and product teams, the Customer Success Team Leader will work to support reducing friction and improving the experience in the customer onboarding journey. Working closely with the Sales Managers of Customer Success, The

We are currently seeking a Service Team Leader to join our dedicated team at the Croydon branch. Service Team Leader Requirements and Opportunities:. Long service recognition - includes an extra five days of annual leave entitlement after five years of service.

A retail company in Greater London is seeking a Store Manager to lead store operations, drive sales, and ensure excellent customer service. The ideal candidate has previous retail management experience, strong leadership skills, and a commitment to customer satisfaction. This role involves motivatin

Effective communication and teamwork are essential as you'll need to connect with customers. A well-known fast-food chain in the United Kingdom is hiring Crew Members to ensure a great customer experience. In this role, you will prepare and serve food while maintaining high standards of service and

A community-focused retail organization in High Peak is seeking a Customer Team Leader. In this part-time role, you will lead a team in a busy store, ensuring excellent customer service and efficient operations. You'll manage daily activities, engage with the local community, and support team develo

The successful candidate will supervise staff, ensuring high levels of customer service and operational performance. A leading job board in the United Kingdom is seeking an enthusiastic Assistant Manager to join their team.

A global biotechnology leader is seeking a Service Team Leader in the Yorkshire region. You will oversee rota management, support Specialists, and enhance customer relationships while driving business growth. The ideal candidate has extensive agricultural experience, strong leadership abilities, and

As a Global Accounts Receivable Manager, you will manage a portfolio and team to reduce delinquency while maintaining the highest standards of customer service. Provide strategic and tactical leadership for Global Accounts Receivable while delivering superior customer service. Our most successful em

This role involves managing shop workflow, supervising staff, and ensuring a positive customer service experience. Ideal candidates should possess strong leadership skills, experience in cash handling, and the ability to train and motivate their team. This position offers the opportunity to work in

Duties & Responsibilities as a Team Leader - Events Service. Just some of the benefits you will enjoy as a Team Leader - Events Service. Handle guest feedback and work with the team to meet service and satisfaction goals like Hysat and GEM.

As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Support the People & Service Manager to consistently delight customers through delivering the best customer journey a

A global fashion retailer is seeking a Customer Service Lead to enhance the customer experience by coaching store teams. Ideal candidates will demonstrate strong leadership in customer service, possess sales acumen, and be skilled in developing training programs. The role involves leading workshops,

A hospitality venue in Greater London is seeking a Team Member who is passionate about delivering exceptional customer service. The role offers comprehensive training, teamwork opportunities, and numerous perks, including free meals and discounts. If you're eager to learn and enhance your skills whi

As our Service Team Leader, you will play a key role in managing performance across the Yorkshire region. Work with RBMs, Sales teams, and TAG to deliver quality reviews for Service customers, highlighting RMS success, value, and opportunities for improvement. You’ll work closely with Specialists,

Una conocidísima empresa de calzado busca un(a) Gerente de Tienda Asistente para su tienda en London.El(a) candidato(a) ideal debe tener experiencia en management en el comercio, habilidad en la comunicación y pasión por la marca.Las responsabilidades incluyen brindar un excelente servicio al cli

A leading retail company seeks a Team Leader for Food Services in Cherwell District. This role involves overseeing branded outlets, ensuring excellent service, managing food safety, and training new staff. Candidates should have experience in food services, strong communication skills, and be flexib

A leading healthcare company in London is seeking a Learning and Development Manager for Customer Service. With a focus on measurable improvements in operational performance, you will partner with leadership and management teams to ensure training effectiveness. In this hands-on role, you will creat

A well-known retail organization in the North East of England is seeking a Customer Team Leader to manage a small team in a dynamic store environment. Candidates should have a passion for leadership and customer service, and be able to work flexibly.

A leading service management provider is seeking a Service Delivery Manager to ensure service excellence and customer satisfaction across all engagements. The candidate should have at least 2 years of experience in service delivery, be self-motivated, and able to travel to customer sites, with a hyb

Danish-speaking Customer Service Agent. This role is perfect for someone who enjoys speaking with customers, understanding their needs, and helping them find the right solution while delivering an excellent service experience. As a Customer Service Agent, you will:.

As a Customer Team Leader, you'll lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members. Join us as a Customer Team

Key responsibilities include serving drinks, taking customer orders, and providing excellent service in a clean, organized environment. The ideal candidate will have good customer service skills and a positive personality. A community-focused pub in the United Kingdom is looking for a friendly Bar P

A global luxury brand in Greater London is seeking an Assistant Store Manager to lead a team and deliver exceptional customer experiences. You will build relationships with customers and train new team members.

A leading global software development firm is looking for a Core Customer Success Team Manager to lead and coach a team focused on driving customer satisfaction and revenue growth. Ideal candidates will have strong experience in team development and customer success strategies.

This role involves acting as a Floor Supervisor, guiding staff, and enhancing customer interactions.

Accountable and responsible as Team Leader of Client Service team for taking appropriate action with respect to team lead of Client Servicing within TB EMEA. As a Service partner, collaborate with the RMs, Sales, Operations and other key internal stakeholders to ensure the prompt resolution of cases

The ideal candidate will possess strong leadership skills, the ability to work in a fast-paced environment, and a passion for customer service. A leading telecommunications company in London is seeking an Assistant Store Manager to lead a team in delivering outstanding customer experiences.

A global specialty retailer is seeking an Assistant Manager to oversee daily operations, drive sales, and provide exceptional customer service.

A leading retail cooperative in England is seeking a Customer Team Leader to oversee daily store operations. The successful candidate will lead a team, drive service excellence, and manage stock accuracy. This role requires a passion for leadership and the ability to support a flexible working envir

The role involves overseeing store functions, managing team performance, and ensuring exceptional customer experience. Ideal candidates will have a minimum of 2 years in retail management, possess strong leadership skills, and a Bachelor's Degree is preferred. A leading fashion retail brand in Great

SENDIAS Service Team Leader –South East England. Oversee the development and delivery of materials used to support families and promote the service, ensuring communications across the team are clear, consistent, and well planned. Escalate concerns to the appropriate services when required.

A leading food service company in the UK is seeking a Shift Leader - Front of House to oversee team operations, ensuring adherence to food safety standards and exceptional customer service. The role emphasizes coaching, efficient stock control, and enhancing team performance to achieve shop profitab

Customer Operations Team Leader (Auto Finance). Customer Operations Team Leader (Auto Finance). Customer Operations Team Leader (Auto Finance).

Customer‑facing experience in hospitality or retail; phone‑based customer service experience is ideal but not essential. Customer Service Advisor (Patient Liaison Team). Customer Service Advisor - Patient Liaison.

This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collaboration with cross-functional teams. A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health a

A leading retail company in Greater London is seeking a Store Manager to enhance customer experiences and lead a motivated team. The ideal candidate will have prior experience in a Store Manager role within retail or hospitality, strong people management skills, and a commitment to driving customer

A leading fashion retail company located in London is hiring for a Retail Manager to enhance team development and customer experience. The role includes recruiting, motivating, and leading a high-performing team while ensuring adherence to company standards.

Are you a people-first leader with a passion for delivering exceptional service while achieving sales outcomes? Red Recruitment are recruiting a motivated Customer Sales Team Leader who can champion outstanding customer experiences while driving strong consumer sales performance. Key Responsibilitie

This role requires strong leadership and communication skills, with a focus on delivering exceptional customer service and operational excellence. A B2B energy supplier in London is seeking a full-time Resourcing Partner to lead their Customer Relationship team. The ideal candidate will have experie

A retail company specializing in agricultural products is seeking a Team Member to provide exceptional customer service and support store operations in Rochester, England. The company offers competitive benefits as part of its commitment to its team members.