Trabajos customer service team leader en HoddesdonCrear alertas

Maintenance Technician (Electrical) Location: Hoddesdon Full-Time | Permanent Are you ready to work with a leader in high-tech logistics automation? Our client is a well-established provider of automated logistics systems and is currently looking for a Maintenance Technician (Electrical focused). This is a fantastic opportunity to be part of a dedicated service and maintenance team operating in a cutting-edge, automated warehouse environment. What’s in it for you: • Competitive, performance-based salary and bonus package, • Company pension plan and a range of social benefits, • Supportive and respectful work culture with flat hierarchies, • Structured development through ongoing training and progression opportunities, • Job security in a future-proof and innovative industry, • Hands-on work with complex, high-tech systems Your Role: • Perform preventative and corrective maintenance on electrical and mechanical equipment, • Monitor operating conditions and diagnose recurring faults, • Support daily operations and assist in improving system performance, • Work closely with off-site engineering teams for advanced troubleshooting, • Evaluate data and carry out root-cause error analysis What We’re Looking For: • Recognised qualification in Electrical and/or Electromechanical Engineering (e.g., HNC/HND or equivalent), • Completion of a formal training programme as an Electrician and/or Electromechanic, • Hands-on maintenance experience with industrial or automated equipment, • Team player with strong customer orientation, • Willingness to work in rotating shift patterns, • Self-motivated, reliable, and solutions-driven If you're looking for a long-term opportunity in a technically exciting and supportive work environment, we'd love to hear from you! Apply now to find out more.

Room Leader Key InformationLocation: Harlow, Essex, United Kingdom Essex CM20 3DT Contract Type: Full-timeContract Length: PermanentSalary: £13.25-£14.00 (£27,772 - £29,344 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team inHarlow, Essex, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND 1 ROL

Sales & Marketing Director – FMCG / Product Brand £90,000 + Car Allowance + Benefits Harlow, Essex (On‑site 3 days + travel as required) - Shortlisting now We are recruiting a Sales & Marketing Director for a rapidly expanding, innovation‑driven product brand operating across retail, wholesale and online channels. This is a key board‑level leadership role responsible for driving revenue growth, market expansion and commercial performance across the organisation. The ideal candidate will be a strategic yet hands‑on leader, experienced in high‑growth environments, acquisitions, and multi‑channel sales. You will lead a team of around 25 across Sales, Customer Service, Marketing, Amazon and New Product Development. Key Responsibilities • Develop and execute the company’s Sales & Marketing strategy, • Lead and develop a multi‑disciplinary team across Sales, Marketing & NPD, • Drive revenue, market share, profitability and customer satisfaction, • Identify and evaluate new markets, product opportunities and growth channels, • Lead acquisition strategy including market analysis, due diligence and integration, • Oversee brand positioning, marketing performance and digital strategy, • Collaborate with Finance, Operations and the SLT to ensure aligned commercial delivery, • Manage and optimise budgets for maximum ROI Skills & Experience Required • 10+ years’ experience in senior Sales & Marketing leadership roles, • Strong background in FMCG or product‑based brand management, • Experience across retail, wholesale and online sales channels, • Proven track record of driving growth, acquisitions and market expansion, • Strong commercial and financial acumen, • Excellent leadership, communication and negotiation skills, • Experience managing multi‑disciplinary teams, • Strategic thinker with a hands‑on, practical approach, • Entrepreneurial mindset with the ability to identify and act on opportunities Salary & Benefits • £90,000, • £9k Car Allowance, • Commission up to 10%, • Private Medical, • 10% Employer Pension Contributions, • Competitive Benefits Package, • Onsite Parking, • 25 days holiday Apply Today – shortlisting now! If you are a commercially driven, growth‑focused Sales & Marketing Director looking for your next challenge, we would love to hear from you. Due to high application volumes, only candidates shortlisted for the next stage will be contacted.

Regional Service Manager, Medical Diagnostic Systems Overall Earnings £81,000 Basic Salary £66,000 Bonus £6,000 Company Car (electric / hybrid options available) Excellent Benefits Package The Role – Regional Service Manager, Medical Diagnostic Systems This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships with key customers Regularly attending meetings and providing customer care Ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction Financial delivery within set budgets Your Background – Regional Service Manager, Medical Diagnostic Systems To apply you should be able to demonstrate: A background working in a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader role Experience within a high technology instrumentation sector (analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment) Commercial skills and business flair The ability to foster key relationships with customers The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a ...

Business Support Apprentice Fixed Term, Full Time £14,567 Per Annum Location: Harlow Closing Date: 25/03/2026 Are you looking to take first steps in starting a career in Business Administration? Would you love to work alongside a supportive, friendly, welcoming and high achieving team? This could be the opportunity you are looking for! As this is an apprenticeship opportunity, you will be required to work onsite at Goodman House, Harlow, 5 days per week to enable support, learning and development. Benefits: • Healthy work life balance; flexible and hybrid working options., • Wide range of learning and development opportunities., • IT equipment and home-working equipment supplied., • 26 days annual leave + bank holidays + choice to buy extra., • Generous Local Government Salary related pension scheme., • Access to hundreds of discounts and benefits through Essex Rewards., • Access to our health and wellbeing support platform with LifeWorks., • Disability Confident Leader: we are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job., • Up to 4 days per annum volunteering leave., • National Apprenticeship Wage for the first 12 months of your Apprenticeship. After 12 months of service, your salary will increase to the National Living Wage (currently £23,557 per annum as of 01 April 2025). Our Level 2 apprenticeship is an intermediate level apprenticeship - it is the equivalent to 5 GCSE passes. Our Level 3 apprenticeship is an advanced apprenticeship - it is the equivalent to two A Levels or T Level. These apprenticeships are a fantastic steppingstone into your preferred career. You'll work under the guidance of experienced professionals to develop a solid foundation in you chosen profession, while also contributing to the overall goals and objectives of the Essex County Council. There is every opportunity to progress to further roles and training within Essex County Council. You will have the chance to put forward your ideas, grow your skillset and collaborate with an innovative team in a collaborative environment. What our apprentices say: "I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and minimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government" "I love the apprenticeship process as you're getting paid as you learn. I have been able to make good connections with other employees and really good relationships throughout my journey so far. It's a great starting point to anyone who hasn't got a clear idea of what work they would like to pursue. Also, the apprenticeship allowed me to try multiple different types of jobs when opportunities came up, so I was able to see what I liked, and I was good at." The Role: Essex County Council is looking for a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function. The role will be extremely rewarding if you have an interest in office administration, enjoy helping people and being part of a busy team in a challenging role and as an entry point, for someone considering a career in Administration, Local Government or Social Care. ECC highly values its apprentices and successful candidates will be encouraged to develop and in time progress within the organisation, with over 85% securing permanent roles during their apprenticeship. This position provides the work-based experience to compliment the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication. Business Support provide high quality administrative support to all Essex County Council front-line services, so can offer experience in all aspects of customer service and administrative tasks during the apprenticeship. About You: You will be: • Educated to RQF level 2 (GCSE) or equivalent by experience., • Highly organised and reliable., • Capable of prioritising a demanding workload and have a "can do" attitude., • Able to take ownership of work and achieve the agreed commitments., • Able to communicate effectively as well as have an ability to build and establish relationships and provide a high-quality service to customers., • Proficient in Microsoft Office/Office 365 applications and willing to learn new systems., • Have a friendly approach and a good phone manner., • Emotionally intelligent., • Good teamwork skills and a commitment to collaboration., • You will need to be 16 years of age at the start of the apprenticeship., • You will need to have the right to work and study in England., • You will have been ordinarily resident in the UK or EEA for three years before the apprenticeship start date., • You cannot have previously completed a qualification that is Level 2 or above in field that is related to Customer Services or Business Administration. What will you be doing? You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to): • Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data., • Responding to emails., • Telephone calls., • Front facing customer service., • Maintain your own diary and work pattern management., • Photocopying/ scanning., • Sending letters and dealing with incoming post., • Attend meetings with team colleagues and Managers, either in person or by video., • Working from home or in an office space., • Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work. Start your journey within Business Administration by clicking the APPLY button now! If you are interested in finding out more about this role or require further information, we would love to hear from you. Please email:

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining hospitality so that our guests can experience "Wonderful Hospitality, Always." Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning. We are now recruiting for a dynamic and passionate Food and Beverage Manager to join our magnificent hotel. Have fun working alongside a great team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. We are looking for a passionate, enthusiastic, progressive, hands-on leader to lead our energetic and enthusiastic team at the historic Hanbury Manor Marriott Hotel. The successful candidate would shape the team to achieve Marriott UK's Destination 30 strategy. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the Home Office website for more details. JOB SUMMARY Functions as the strategic business leader of the property's food and beverage operation, including Restaurants/Bars/Lounge/Members Bar, Room Service and Banquets/Catering. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage operation meets the brand's target customer needs, ensures associate satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Education and Experience * High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR * 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets * Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. * Maintains a positive cost management index for kitchen and restaurant operations. * Utilizes budgets to understand financial objectives. Leading Food and Beverage Team * Manages the Food and Beverage departments (not catering sales). * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Oversees all culinary, restaurant, beverage and room service operations. * Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. * Provides excellent customer service to all employees. * Responds quickly and proactively to employee's concerns. * Provides a learning atmosphere with a focus on continuous improvement. * Provides proactive coaching and counseling to team members. * Encourages and builds mutual trust, respect, and cooperation among team members. * Monitors and maintains the productivity level of employees. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. * Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service * Provides excellent customer service. * Responds quickly and proactively to guest's concerns. * Understands the brand's service culture. * Drives alignment of all employees, team leaders and managers to the brand's service culture. * Sets service expectations for all guests internally and externally. * Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. * Verifies all banquet functions are up to standard and exceed guest's expectations. * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Serves as a role model to demonstrate appropriate behaviors. * Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Conducts performance reviews in a timely manner. * Promotes both Guarantee of Fair Treatment and Open Door policies. * Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. * Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. * Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. What is in it for you? You'll be supported in and out of the workplace through: Competitive Salary + 28 days holiday including bank holidays increasing to a maximum of 35 days with each year of service Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf Complimentary private healthcare via AXA Fantastic management Bonus Scheme Length of service rewards Monthly/yearly recognition schemes Extensive training both internally and externally World-class career opportunities internationally within Marriott hotels tailored to your specific needs Heavily discounted room rates for you & friends and family Professional learning and development opportunities Complimentary meals on duty Complimentary dry cleaning - we want you to look smart and well-groomed at all times Complimentary use of Gym - because your well-being is important Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations Enhanced Pension scheme Cycle to work scheme Access to major high street discounts so you can treat your friends and family #LI-BR1 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

General Manager – Harlow Salary: £35,000 - £39,000 + Location: Harlow Are you a natural leader who thrives in a busy, customer-focused environment? This is your opportunity to take full ownership of daily operations at a leading leisure and hospitality destination, ensuring every guest experience is outstanding and every team member is empowered to shine. Role Lead daily site operations to the highest standards, ensuring smooth, safe, and efficient performance across all departments. Keep wage budgets and financial targets on track, driving strong commercial results. Maintain outstanding service and operational consistency through effective people leadership and attention to detail. Coach, mentor, and develop your crew, building an engaged, capable, and motivated team. Collaborate across departments to achieve key performance goals and deliver exceptional guest satisfaction. Monitor health, safety, and food standards to ensure full compliance and protect the venue's reputation. Proactively identify new revenue streams and opportunities for improvement. Promote an inclusive, supportive, and high-performance working culture where every team member feels valued. What they want Proven leadership experience within leisure, hospitality, or a busy service-led environment. A hands-on operator who leads by example and stays calm under pressure. Strong communication skills with a flexible leadership style that motivates people at every level. Commercially aware and confident managing budgets and performance targets. Organised, proactive, and able to balance long-term planning with day-to-day priorities. Knowledge of Health & Safety, Food, and Consumer legislation. A genuine passion for people, service, and creating exceptional guest experiences. NB- This is a Full-time position with flexibility required to work evenings and weekends (typically one in three weekends off). If you are keen to discuss the details further, please apply today or send your cv to TPBN1_UKCT

Technical Sales Estimator As a Technical Sales Estimator, you will contribute to developing competitive tenders and estimates for structural and architectural glazing projects. You will actively engage in lead generation through various channels and assist in bid preparation. Your responsibilities will include producing estimates, researching cost data, collaborating with stakeholders, and participating in meetings and events. Providing excellent customer service is a priority, and you will work to maintain positive client relations by suggesting improvements. You will also manage your workload effectively to meet deadlines, maintain accurate records, and handle general office duties, with a focus on lead generation and sales within a CRM platform. Hours of Work: Full-time or Part-time Key Responsibilities Prepare detailed and accurate estimates, quotations, and tender submissions for structural and architectural glazing systems. Interpret and analyse technical drawings, specifications, and engineering details. Identify project risks, value‑engineering options, and commercial opportunities. Liaise with suppliers to gather pricing, lead times, technical data, and product suitability. Collaborate with internal teams on project handovers, design reviews, and procurement planning. Manage multiple tenders simultaneously, ensuring accuracy and timely completion Responding to incoming customer enquiries via email and phone quickly and efficiently Reviewing of information provided and request for extra information as necessary Helping the customer with product selection and the provision of a quotation Using excellent product knowledge to give confidence to the customer Follow-up of quotations and opportunitiesThere may be additional duties to the above. Technical Sales Estimator Requirements: 2+ years of experience as an estimator Proactive Team Player Proficient use of MS Word, MS Excel, MS Teams, Outlook and Adobe etc. Excellent customer service skills with a problem-solving mindset. Excellent verbal communication skills with a good command of the English Language. Ability to work under pressure and perform well to complete the required targets and deadlines. Ability to confidently read and interpret CAD drawings, section details and architectural plans. You need to be logical – required for working through CAD drawings Enjoy maths and numbers You must have exposure to the construction industryDesirable: Business acumen Technical understanding of glass specification, aluminium systems, structural glazing, fixings and installation methods Problem Solving Mindset / Positive ‘Can-do’ Mentality. Persuasion & negotiation skills or previous sales experience Career-minded - potential for growth within the company (Team Leader / Senior Estimator etc)Glazing Estimator Benefits: £TBC plus commission, depending on experience Product training provided. Potential to fulfil a key role and for growth within the company, becoming a vital team member. AVIVA Pension scheme Free parking Flexi working hours. Paid HolidayMeet the Organisation: Who We Are and What We Do Efficiency, design inspiration and technical competency are all core to our operation at Glasstec Systems. Our experienced team works closely with you to create truly bespoke architectural glazing structures within commercial and residential applications. At the heart of the company are our directors, who have a combined experience of over forty years within the glass industry. Their knowledge, capability and attention to detail really set Glasstec apart, and they have long-standing relationships with many architects, contractors, and other industry professionals. We offer an extensive range of architectural glass products to cope with the rising popularity of internal and external glazing systems used in modern architecture today. Our glazing products are of the highest quality and ensure clinical aesthetics and expert technical capabilities combine to create beautiful bespoke architectural glazing that is fit for the purpose intended

Head of Technical Services| £55k -£65k depending on background| Permanent | Cuffley- Herts | Our client is a dynamic technology solutions provider specialising in Auto-ID, Point of Sale, enterprise mobility, and networking, trusted by global brands across retail, transport & logistics, aviation, hospitality, manufacturing, healthcare, and field services. The business is creating a new technology and services team to accelerate its transition from hardware reseller to a full end-to-end solutions partner (VAR, Systems Integrator, MSP). The organisation is seeking a senior technical leader to build and lead this function, positioning technology capability as a core differentiator for customers and suppliers and playing a key role within the Senior Leadership Team. This is a step up to a senior role, hands-on leadership role Head of Technical Services. As part of the Operations Department, the position reports to the Operations Director and will initially report directly to the Managing Director. The successful candidate will build and lead a multi-disciplinary technical services organisation covering IT Service Management (ITSM), solution architecture, systems integration, software, internal IT, and productised services The Benefits Package: Clear progression path towards a more roles as skills, experience and the business grow.On-site gym, pool & spa, studio, café, bar and restaurant plus other amenities and events. Pension contribution. 25 days holiday plus bank holidays.Flexible working – with 1 WFH if required The Basics * Salary is £55-65K Depending on background * Mon – Fri – 9:00am – 17:30pm with flexible working and 1 day WFH if needed Responsibilities: Leadership & Service Organisation * Lead, build and develop the Technology & Services function, including solution architecture, engineering, ITSM, project management, service delivery and field services. * Define clear service lines, SLAs, commercial models and delivery processes. * Own departmental P&L, ROI, resource utilisation and scalable growth. * Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery * Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. * Manage the full services portfolio (managed services, professional services, support, field engineering, DaaS and managed print). * Build and govern a UK and international field services and subcontractor network. * Lead service commercials, tenders, renewals and reviews, supporting sales with solution scoping and margin management. Solution Architecture & Systems Integration * Lead pre- and post-sales solution architecture across core hardware, software and integrated technologies. * Own systems integration for complex, hardware-led and bespoke solutions from design through deployment and support. * Establish and grow systems integration capability, including kiosks and integrated platforms. Technology Strategy, Vendors & Innovation * Define and deliver the technology and software roadmap aligned to key industry sectors. * Own senior technical relationships with strategic vendors and partners. * Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology * Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. * Lead customer technology showcases, experience centre strategy and technical evangelism. * Provide leadership for internal IT, systems, integrations, automation and practical AI enablement initiatives. Skills & Requirements * Senior technology leader with proven experience in IT service management and service delivery leadership (ideally ITIL, MSP or similar environment). * Strong background in solution architecture and systems integration across retail, logistics, manufacturing, hospitality or similar industries; comfortable with both hardware and software‑centric solutions. * Confident working directly with enterprise customers’ senior IT stakeholders and vendors, able to translate business problems into practical, commercially viable solutions. * Hands‑on, commercially minded, comfortable in a growth‑stage, entrepreneurial environment and motivated by building something from the ground up

As an IDVA Service Team Leader, you’ll oversee the day-to-day running of our Derbyshire IDVA Service. Work closely with the Service Manager to ensure customers receive a professional, timely and coordinated service with clear, up-to-date advice on available options. Lead on advocacy for customers

As an IDVA Service Team Leader, youll oversee the day-to-day running of our Derbyshire IDVA Service. Work closely with the Service Manager to ensure customers receive a professional, timely and coordinated service with clear, up-to-date advice on available options. Lead on advocacy for customers wit

Dealing with queries and processing orders as well as more complex customer service issues. Advising on new products and services.

We are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 5 bed supported living service in Scarborough. Support Team Leader / Service Manager. The service supports people with learning disabilities, mental.

Key Responsibilities Lead, mentor and motivate a team of Customer Engagement Representatives to achieve performance targets and deliver exceptional customer experiences Monitor, evaluate and report on team performance, providing regular feedback and conducting performance reviews Develop and impleme

Field Service Team LeaderSalary: £38,000 - £43,000, (Realistic OTE = £45,000 - £50,000)Location: North Scotland Patch - (Aberdeen, Inverness, Fort William, Peterhead)Hours: Monday to Friday - 40 Hour Week (on average 5-10 Hours overtime per week guaranteed)Currently representing a market-leading

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Join us as a Customer Team Leader and take the next step toward managing your own store. Work hands-on on the shop floor and tills, supporting daily operations

A leading gaming and betting company seeks a Retail Customer Service Manager passionate about sports and customer service. You'll play a vital role in delivering top-tier service in an engaging team environment at betting shops. Key tasks include processing transactions, managing customer relationsh

This role focuses on delivering exceptional customer service and driving commercial results, requiring accountability for team performance. A leading UK retailer is seeking a Team Manager in Food to lead a front-line team on the shop floor. Key responsibilities include coaching staff, ensuring compl

The ideal candidate will have previous experience in management and a passion for customer service. Responsibilities include supporting the Unit Business Manager, motivating a team, and contributing to sales growth. A leading motorway service operator in the UK is seeking an Assistant Manager to sup

Operational Risk Management Team Leader. Experienced in leading and influencing teams within large multicultural organisations, with a strong track record in resource planning, priority setting, and workload management. Joining a first‑rate organisation, you will have the job satisfaction of knowi

A leading optician retailer in Welwyn is seeking an Assistant Manager to inspire their team and enhance the customer journey. Applicants should have customer service experience and a desire to learn. The role covers various store operations and includes managing a skilled team.

This role involves leading the team, driving sales performance, and ensuring excellent customer experiences.

Recruit and train new team members, collaborating with the Team Trainer and other Team Leads to maintain and enhance training programmes. Customer Operations - Team Leader. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

If you are passionate about supporting the delivery of the highest quality care support services by carrying out a range of functions, including the assessment and review of individual services and the practical supervision, instruction and support of care workers then we would love to hear from you

A leading UK retail company is seeking a Team Leader in Greater London to guide and inspire a team towards exceptional customer service and operational excellence. You will create a culture of learning and support, ensuring your team feels valued and engaged.

A bakery chain in Greater London is seeking Full-time Team Members who are passionate about delivering excellent customer service and teamwork. Responsibilities include interacting with customers and ensuring high standards of product delivery. The role offers competitive salary, free meals, trainin

A leading UK supermarket is seeking a Fresh Food Manager to enhance customer service and oversee food availability. This role requires team management skills and a strong focus on training and customer feedback.

As a Customer Team Leader, youll be part of a friendly team thats dedicated to helping our customers. Well look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and perform

As the Deputy Team Leader – Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. Deputise for the Team Leader when required, ensuring service standards and targets are met. You will play a vital role in supp

We are looking for a team leader for our new in‑house team of engineers. With experience in this area, you will bring a strong ethos of customer satisfaction, team management and high attention to details. Manage the effective planning and scheduling of Internal Engineers visits, ensuring the expe

Proven experience in a customer service leadership or supervisory role with a track record of managing and developing teams. We're currently seeking an exceptional Team Leader to join our Customer Experience Team on an exciting 12-month secondment opportunity. This is a pivotal leadership role respo

TeamJobs is working with a leading international organisation to recruit a Danish-speaking Customer Service Agent to join their growing team based in Canary Wharf, London. Experience in customer service, sales or call centre environments. You will be handling inbound calls from customers, assisting

A prestigious hotel in London seeks a Team Leader for Events Service. Your responsibilities include overseeing event service activities, supervising the team, and ensuring guest satisfaction. Join us at a place that values diversity and inclusion while providing exceptional service.

A leading payment solutions provider in London is seeking an Engineering Team Lead to guide a cross-functional squad within the CustomerApps team. This role combines technical leadership with the ability to mentor engineers and deliver customer-facing features, ensuring high standards in software de

This role involves motivating a team, enhancing customer service, and ensuring compliance with store standards. The ideal candidate will have retail leadership experience, strong communication skills, and a focus on sales and team development. Your leadership will contribute to improving store perfo

A leading budget hotel chain in Greater London is seeking a Food & Beverage Team Leader/Supervisor to oversee daily operations and ensure high-quality service. The ideal candidate will have leadership skills, experience in the food & beverage sector, and a commitment to customer satisfaction. Respon

Are you ready to bring your enthusiasm, accuracy and coaching skills to a newly created role in our Invoicing Department? We have an exciting opportunity for an Invoicing Team Leader to join the team and ensure that all customer requirements are met to prevent queries and analyse preventative measur

Our itsu Team Leader Service supports the management team in running a smooth operation through possessing impeccable knowledge of the itsu menu and delivering outstanding customer service. As the Team Leader Service, you are responsible for the performance of the front of the house team and must en

The position requires overseeing daily shifts, training team members, and managing inventory while maintaining a customer-first approach. Ideal candidates are energetic leaders with strong interpersonal skills, committed to fostering a team-oriented environment. A leading fast-food franchise in Grea

A leading fashion retail company located in London is hiring for a Retail Manager to enhance team development and customer experience. The role includes recruiting, motivating, and leading a high-performing team while ensuring adherence to company standards.

A leading building materials distributor is seeking a Branch Manager in Stevenage to lead a team, drive sales, and ensure customer satisfaction. The successful candidate will motivate the team, maintain accurate stock levels, and foster relationships with customers and suppliers.

A national car wash company is seeking a Team Member to provide outstanding customer service and manage member accounts in a part-time position.

Just some of the benefits you will enjoy as a Team Leader – Events Service. Duties & Responsibilities as a Team Leader – Events Service. Handle guest feedback and work with the team to meet service and satisfaction goals like Hysat and GEM.

In this dynamic role, you will be responsible for delivering top-notch customer service and building positive relationships with customers. A leading betting company is offering a position for a Retail Customer Service Manager in the United Kingdom. Given the nature of the business, passion for cust

This shift-based position requires strong leadership skills and the ability to manage teams effectively. The successful candidate will lead a team to deliver exceptional customer satisfaction and operational performance. A leading airline in the UK is seeking a Customer Manager for Terminal 3.