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Job title Customer Resolutions Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 5FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an ... ZIPC1_UKTJ

Vehicle Technician Career Opportunity Want to work with a brand pioneering vehicle technology? Volvo we want to disrupt the auto industry and be a leader in safety – and for that we need you. We have an exciting opportunity for an experienced Vehicle Technician to join one of Volvo’s retailers, Ray Chapman Motors Huddersfield. Our retailers offer a safe and friendly environment featuring state-of-the-art facilities, equipment, and workshop technology. You'll be part of a fantastic team working with a brand dedicated to making life easier, better, and safer for everyone. As part of your employment, you’ll also receive comprehensive training, flexible working options, benefits, and a bonus scheme. You can find out more about ___ Our UK Technicians ___ About this opportunity… As a skilled technician, you will become part of a team of experts supporting one of our well-known retailers. Full manufacturer training is provided, so specific brand experience is not required. You will also receive ongoing training at Volvo’s training and development centre to keep you up to date with the latest technology. Key responsibilities… • Undertake maintenance, service and repair activities on motor vehicles of all types., • Train to work in teams as per Volvo Personal Service global programme, • Work to the highest level within scheduled times to meet company, franchise and manufacturers' standards., • Repair, test vehicles and diagnose faults., • Replace components, parts, lubricants and consumables whilst maintaining records and providing quality write ups for the customer and manufacturer., • Maintain a clean and tidy work area, organised and safe from hazards to 'Health and Safety'*, • Advise and report on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process What you’ll bring… • Previous experience as a Vehicle Technician/Mechanic (or transferable skills within a similar role) with technical expertise to work at pace., • A team-player who is comfortable operating with set processes and procedures., • A qualified Vehicle Technician with an industry recognised qualification, ideally level 3 but level 2 will be considered (IMI, City & Guilds or equivalent), • Ability to carry out MOT’s is desirable, but not essential as full training will be offered., • Motivated, dedicated and organised with a focus on Health & Safety in the workplace. What’s on offer… • Salary £30,000.00-£43,000.00 per year (depending on experience), • Generous annual leave plus bank holidays, • Company pension, • Cycle to work scheme, • Gym membership, • Health & wellbeing programme, • Full manufacturers training provided and regular development courses (including Electric Vehicle and High Voltage Technician training), • Bonus schemes: Individual time saved, customer satisfaction and team bonus schemes. Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Volvo’s Retailers welcome applications from candidates of any background who have relevant repair, maintenance, and servicing vehicles experience, including those from other industries who have transferable skills and competencies. If you can demonstrate good mechanical and electrical competencies with an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career!

Job Title: Customer Service Team Leader – Product Partnerships Location: Huddersfield Salary: £30,000 Per Annum - £32,000 Per Annum (DOE) + Bonus Monday to Friday - 9.00am - 5.30pm About the Role: We’re looking for a confident and commercially minded Customer Service Team Leader to join our clients growing Product Partnerships division in Huddersfield. This role sits at the intersection of customer experience and strategic partnerships, ensuring that our customers receive outstanding support while strengthening relationships with key product partners. You’ll lead a team of customer service advisors, drive performance, and act as a key liaison between internal teams and external partners. If you enjoy improving processes, mentoring people, and working in a fast-paced, collaborative environment, this role offers a strong next step. Key Responsibilities: • Lead, coach, and develop a team of customer service advisors to deliver high-quality support, • Act as the main point of contact for product partners, ensuring service levels and expectations are met, • Monitor team performance using KPIs, identifying trends and areas for improvement, • Resolve complex customer and partner issues efficiently and professionally, • Collaborate with product, operations, and partnership teams to improve service delivery, • Implement and refine customer service processes to enhance the overall experience, • Support onboarding of new product partnerships from a service perspective What We’re Looking For: • Proven experience in a customer service leadership or supervisory role, • Strong communication skills with the ability to manage both customers and business partners, • Experience working with external partners or in a partnerships-focused environment, • Data-driven mindset with the ability to analyse performance metrics, • Problem-solving skills and a proactive approach to continuous improvement, • Ability to motivate and develop a team in a target-driven environment How to Apply If you’re ready to take ownership of a high-impact role and help shape the future of customer experience within product partnerships, we’d love to hear from you. Apply today with your CV and a short cover note outlining your experience.

Job title Customer Resolutions Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 5FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with ...

Job title Financial Query Coordinator Function Customer Service Management Location Ripponden Office/Hybrid Reports to Financial Queries Team Leader Responsible for staff None About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibi...

Driver Team Leader- Hygiene Operations Driver Team Leader role plays a pivotal role within the hygiene operation, responsible for guiding a team of colleagues to achieve their regions collective goals and service levels. They serve as a bridge between frontline colleagues and depot management ensuring effective communication and implementation of company strategies and objectives. Here's what you get with phs. • A salary of£25,820 with £2,500 extra responsibility allowance, • 23 days annual holiday + bank holidays, • Great career development opportunities, • A range of other benefits such aspension, enhanced maternity and paternity pay, life assurance, discount on household consumables and variety of retailersThe job, • Experienced in leading a small team of driver colleagues, providing guidance, support, and mentorship to ensure high levels of performance and productivity., • Implement ongoing training initiatives to keep team members updated on new products, customer requirements, best practices, and company policies., • Take ownership of the team's area, overseeing day-to-day operations, resolving issues, and driving continuous improvement initiatives., • Support the recruitment of new drivers, including sourcing candidates, conducting interviews, completing observation days, and onboarding new team members., • To respond to urge...

Job title Financial Queries Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 3FTE About our business JLA is a mission critical infrastructure solutions business offering servi

As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Support the People & Service Manager to consistently delight customers through delivering the best customer journey a

The Customer Care Team Leader is responsible for leading a team of 14 Customer Care Advisors to deliver high-quality, efficient, and consistent service across phone, email, and live chat. Experience: minimum of 3 years Team Leader experience within a customer service, contact centre or operational e

Job title Installation Coordinator Function Installations, Customer Services Location Ripponden Reports to Installations Team Leader About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview You will be responsible for ensuring the installation of new equipment runs smoothly for the customer. Day to day, youll be managing an order book, speaking to customers with updates, conducting order book reviews with your sales team, speaking to installers and planning future installs. Importantly, your order book will be up kept up to date with progress notes and install dates to enable the business to accurately forecast the delivery pipeline. We want all of our customers to have a hassle free installation experience and for JLA to take care of it. This role is looking for a dynamic, outgoing individual who can problem solve and see an action through. Focuses on tasks within the commercial delivery team within New Business Delivery, youll be focuses on actions where an order has got stuck and needs some specialist attention; this could be salesperson action, customer works, pricing agreements etc. Your main aim is to get this order moving back on the happy path, getting ready to be installed without problem. Key tasks Managing an order book on a day to day basis with accurate notes and delivery dates Keeping customers updated with progress of an install Conducting order book reviews with key stakeholders Resolving queries to move installs forward in a timely manner for the customer Taking calls from customers with installations queries Liaising with installers and subcontractors to arrange install Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good communication and customer service skills Strong organisational skills Excellent communication skills Proficient level of computer skills Good knowledge of the English language, both written and verbal Experience working with stakeholders Experience (what you have done) Experience of adapting quickly to meet the needs of stakeholders Microsoft Excel skills Personal qualities (the way you think and act) Strong desire to succeed Good time management skills Resourceful, with the ability to work independently Experience of working in a target-based role TPBN1_UKTJ

Job title Invoice Query coordinator Department Credit Control (Finance, Central Operations) Location Ripponden Reports to Customer Care and Resolutions Manager Responsible for staff n/a Working hours 37.5 Hrs Role overview We are looking for an individual who is a problem solver and fixer to help support the credit control team to collect cash and reduce aged debtors whilst delivering exceptional customer service. You will have a good general understanding of the structure of the JLA organisation and will have the confidence and tenacity to explain contracts and charges to customers and challenge internal failings. Your role is to handle invoice queries and see them through to resolution, ensuring there is no doubt over what does and does not need to be paid. This will mean creating and managing a network of people across the business to support you in concluding on the query in question. We are looking for a professional and enthusiastic individual, customer service and/or query management experience is a bonus. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Key tasks Handling complex and non-standard customer queries in a polite and professional manner Escalating complaints and liaising with the wider business to resolve Managing a query system that gives visibility of route cause and action taken Surface any commonalities in queries and work with the Team Leader/Manager to solution a fix Ensuring a smooth hand back to the credit controller to support cash collection Support cash, aged debt and customer service KPIs across the team Take full ownership of customer queries to minimise internal customer transfers and support one and done. Managing the Credit Control inbox and IQ inbox as the central point for queries Collating and managing high value query reports for your workflow. Support team admin to prevent queries from developing Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills You will have the ability to provide outstanding levels of customer service You will be skilled in creating a network of internal contacts to support the resolution of customer queries You will show great initiative and be eager to learn You will be methodical and have great organisational skills You will have the ability to communicate clearly and articulately, both verbally and in writing. You will have great problem solving skills. You will have empathy and patience, with the ability to quickly build rapport with our customers You will focus on taking ownership and creating a fantastic customer experience You will have a willingness to develop and be adaptable to customer demands You will have excellent Time Management skills You will have high levels of emotional intelligence Good level of computer literacy including Microsoft Proficiency of using Office and Smartphone Apps Excellent writing skills with the ability to use clear, concise language specific for the purpose and audience Experience Demonstrated ability to provide outstanding customer service and /or query resolution Demonstrated evidence of applying soft-skills such as empathy to resolving customer queries Demonstrated experience of taking ownership of customer queries Previous experience of working in a credit control environment Previous experience working in an internal complaints team TPBN1_UKTJ

Care Home Head Chef | Full-Time | 7:30am-5:30pm | 4 days on, 3 off | Everyother weekend off Are You Ready to Turn Up the Heat? At Trinity Fold in the heart of Halifax, were not just cooking mealswere crafting experiences. As our new Chef Manager youll lead the charge in delivering delicious, nutritious, and visually stunning dishes to our 50 residents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Design menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Lead Like a Pro: Manage a talented kitchen team, keeping operations as smooth as your signature sauces. Work-Life Balance: 40-hour weeks over 4 days , with every other weekend off to relax and recharge. Why Choose Us? Sociable hours that work for you Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chef Managers have to say? Check out our dedicated Catering page on our careers website to find out - anchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note : All applicants must already hold the legal right to work in the UK. Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

Job title Consumables Team Leader Function Internal Sales Location Ripponden / Manchester Reports to Consumables Commercial Manager Responsible for staff TBC About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are seeking a dynamic and driven Sales Player-Manager to lead by example in a hybrid role that combines direct sales responsibilities with leadership and management of a high-performing sales team. You will be responsible for achieving your individual sales targets while also coaching, developing, and motivating your team to exceed their goals. Key tasks Sales Delivery Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLAs Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPIs on a daily / weekly/ monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance Personally manage and grow a portfolio of key accounts. Actively prospect, pitch, and close new business opportunities. Maintain a robust pipeline of qualified opportunities. Report on individual sales performance and forecast accurately. Manage our digital portal and subscription customers People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting Provide guidance and answers to staff Organise engagement activities TPBN1_UKTJ

Are you a hands-on Service Engineer looking to join a growing, purpose-driven organisation where your work makes a real difference? Were working with an innovative and internationally recognised medical technology business to recruit a Service Engineer based from their Huddersfield headquarters. The company is a leader in its field, developing cutting-edge technology that supports patients and healthcare providers worldwide. The Role As a Service Engineer, youll play a critical role in maintaining and supporting key equipment and systems that underpin business operations and customer delivery. This role involves regular travel across the UK and occasional travel within the EU , supporting customers on-site. Key responsibilities include: Servicing, maintaining, and repairing equipment Diagnosing and resolving technical faults Responding to service requests in a timely manner Minimising downtime and ensuring operational continuity Maintaining accurate service records and documentation Travelling to customer sites across the UK and occasionally Europe What Were Looking For Experience in a Service Engineer, Field Engineer, or similar role Strong fault-finding and problem-solving skills Ability to work independently and manage your workload A proactive, customer-focused approach Engineering qualification (electrical/mechanical preferred) Full UK driving licence Whats on Offer Competitive salary (details available on request) Company van and fuel card Permanent, full-time role Generous holiday allowance Pension scheme Ongoing training and career development Health & wellbeing support Why Apply? This is an opportunity to join a growing, forward-thinking business where innovation and purpose go hand in hand. Youll be part of a supportive team in a company that is making a meaningful impact on peoples lives. TPBN1_UKTJ

We have an exciting opportunity to join us here at Covéa Insurance as a Pricing Manager , within ourPricing Technical Modelling Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in our Halifax office. At Covéa, balance matters. We know life is busy, so were open to flexible hours, different working patterns, and arrangements that fit your circumstances. Many of our colleagues already work flexibly and were always happy to explore what works best for you. At Covéa Insurance , were all about protecting what matters most - whether its your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, were here to make a real difference. In this role, youll be working in a team where you will be focusing on the delivery of our key strategic objectives . Step into a role where your potential is valued and your growth is supported. What does a day-to-day look like? Collaborate with the Senior Pricing Manager and senior stakeholders to implement modelling and rating changes that enhance loss ratio, risk selection, and business growth. Lead and develop a diverse team of pricing specialists within the Technical Pricing Department, ensuring capability progression, alignment with company values, and a culture of continuous improvement and agility. Strengthen pricing capabilities by establishing best-practice methodologies, governance frameworks, and robust controls. Leverage internal and external datasets including broker-specific data to enhance predictive pricing models and support profit and growth objectives. Represent Pricing as a subject matter expert in key forums, providing technical guidance and translating complex information for non-technical stakeholders. Maintain expertise in Pricing and Data Science tools (e.g., WTW Radar, SQL, Python, Databricks) while staying current with market and technological trends to drive innovation and optimise pricing infrastructure. What will help you stand out? Demonstrates excellent numerical and analytical skills with strong attention to detail and accuracy. Possesses expert understanding of predictive modelling and machine learning techniques relevant to technical rating for motor and home insurance products. Shows exceptional critical thinking ability, intellectual curiosity, and strong problem-solving capability. Communicates effectively and builds strong interpersonal relationships across teams and functions. Self-motivated leader with the ability to manage, develop, and support individuals and teams while remaining effective under pressure; collaborates confidently with senior stakeholders and adapts to evolving business needs in a competitive market. Holds a minimum 2:1 bachelors degree (or equivalent) in a numerical discipline, or equivalent experience; brings project-management skills (advantageous) and a commitment to continuous learning in analytics, data science, AI, and emerging technologies. Not sure if you tick every box? Thats okay! At Covéa, we understand that not every candidate will meet every requirement listed. If this opportunity excites you and you feel you could be a great fit, we warmly encourage you to apply. We are committed to building a diverse and inclusive team where everyone has the chance to thrive. Why join us? Flexible working 36.25 hours a week with flexitime & hybrid options Annual pay review Plus performance bonuses (up to 30% depending on level) Generous holidays 2527 days + bank holidays, with buy/sell options Pension perks 7.5% employer contribution, rising to 9% with your input A culture where everyone belongs We're committed to diversity, equityandinclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive Mental & financial support Through our dedicated Wellbeing group Career growth Training, qualificationsandapprenticeships to help you thrive Health & wellbeing Private medical cover, 24/7 Virtual GP, health checks, flu jabs & more Drive in style Tusker Car Scheme with fully maintained insured vehicles Extra savings Gym discounts, Cycle to Work, and retail offers viaPerkpal And much more ! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, were committed to fair and accessible recruitment. If you need any adjustments,supportor alternativeapplication optionsduring theRecruitmentprocess,thenplease reach outto our Recruitment Team. Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role. TPBN1_UKTJ

Store Manager | Retail | Huddersfield | Salary up to £30,500 + Bonus and Benefits | NO LATE TRADES Zachary Daniels is thrilled to announce an exciting opportunity for a Store Manager opportunity at a popular, expanding and on-trend high street retailer located in Huddersfield ! This is your chance to join a leading name and make a significant impact in a bustling retail environment. Store Manager Benefits: No late night trades - plus short weekend trade hours! Competitive Salary: Enjoy a basic salary of up to £30,500 ,000 • Bonus and benefits Bonus Potential: Benefit from a monthly bonus linked to sales performance and targets Career Growth: Take advantage of genuine opportunities for career progression Brand training : Learning more about this retailer and all the instore brands they collaborate with Employee Perks: discounts up to 30% and double discounts throughout the year! Season ticket loans / cycle to work scheme Key Responsibilities for a Store Manager : Oversee all aspects of store operations, including staff management, inventory control, retail sales, and customer satisfaction Manage staffing levels and schedules to ensure optimal store performance Foster a high standard of customer service among team members Train, mentor, and coach staff, encouraging skill development and career advancement. Monitor store performance and provide regular reports to senior management Networking and posting on store social media to maximise sales and footfall Generating new customers through word-of-mouth, local marketing, events and product demonstration Managing your people to include setting objectives, coaching, personal development plans and appraisals What We're Looking For in a Store Manager: Proven retail experience as a Store Manager or Assistant Manager in a similar role A track record of managing KPIs and budgets to enhance store performance A confident leader who can motivate and inspire a team A real people person who enjoys being within a retail sales and service environment Experience within a fashion, beauty, footwear or accessory background This is a fantastic opportunity for an experienced Store Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Store Manager role, APPLY TODAY with your most up-to-date CV! Store Manager | Retail | Huddersfield | Salary up to £30,500 + Bonus and Benefits | NO LATE TRADES BH35099 TPBN1_UKTJ

Internal Job Title: Operations Manager Business: Lucy Zodion Location: Sowerby Bridge Job Reference No: 4557 Job Purpose: We are seeking an experienced Operations Leader to join the Operations team at Lucy Zodion. Reporting to the Managing Director, this role plays a key part in ensuring the smooth and efficient running of our day-to-day operations. The successful candidate will be a strong leader, an effective communicator, and a collaborative team player. This role will oversee core operational areas including manufacturing, supply chain, production scheduling, logistics, quality control, automation, Health and Safety and the management and maintenance of our plant and warehouse. We are looking for someone who brings solid operational experience, a proactive approach to problem solving, and the ability to guide teams towards achieving high standards and meeting operational goals. Business Overview: Lucy Zodion is an industry leader in advanced street lighting controls, power distribution and electric vehicle (EV) supply solutions. Our products assist customers with energising urban and highways infrastructure from the ground up. Our range includes photocells, power distribution enclosures, EV connection feeder pillars, isolators, cut outs and switchgear. Key Accountabilities: Health & Safety Provide leadership on health and safety within Lucy Zodion, ensuring that individual responsibilities are clearly defined and understood. Ensure that effective systems and procedures are proposed, implemented and maintained to keep all Lucy Zodion colleagues and visitors safe and ensure ongoing compliance with all relevant H&S legislation and standards. Provide comprehensive, accurate reporting on health and safety performance within Lucy Zodion. Oversee incident reporting, investigation, and follow-up actions to ensure learning is captured and future risks are reduced. Lead proactive risk identification, assessment, and mitigation activities, promoting a culture of continuous improvement in Health and Safety. Manufacturing Provide leadership to ensure efficient, high-quality assembly and manufacturing operations. Continuously look for ways to improve production efficiency, service levels, and overall operational performance. Ensure all staff within manufacturing are effectively trained and equipped to perform their roles. Optimise direct labour levels in line with business goals and demand. Procurement & Supply Chain Support effective and efficient purchasing processes that align with operational requirements and ensure a reliable, consistent supply of materials. Recommend and implement purchasing methods, procedures, and cost efficiency measures. Ensure purchasing activities support quality, environmental, and health & safety standards. Lead and develop the supply chain team to ensure supply is balanced with business demand, minimising inventory while maintaining availability. Oversee stock availability performance targets, working closely with the stock controller. Act as a customer champion by analysing issues, resolving them promptly, and communicating learnings back to the team to avoid Collaborate with the Quality team to ensure smooth, compliant and customer-focused supply chain operations. Production Scheduling Ensure production schedules meet sales demand efficiently while adhering to operational commitments. Work with supervisors to match staffing levels to short and medium-term labour needs. Lead continuous improvement efforts to increase scheduling accuracy and output reliability. Logistics Provide leadership over logistics operations to ensure timely, accurate, and cost-effective movement of goods. Maintain strong cross department communication to support smooth logistics planning and execution. Produce high-quality monthly operations and logistics reports for senior leadership. Quality Control Maintain and enforce all relevant control systems to ensure consistent quality standards across operations. Ensure that systems and procedures are proposed, implemented and maintained to ensure effective quality, environmental, H&S, and compliance requirements. Conduct and support internal and external audit processes. Partner with Quality teams to resolve issues and drive operational excellence. Automation Identify opportunities for automation across processes to improve efficiency and reduce manual workload. Recommend and introduce new technologies, equipment, and process changes as appropriate. Ensure automation improvements support safety, quality, and productivity goals. Plant & Warehouse Management and Maintenance Oversee the management and maintenance of plant and warehouse facilities to support safe, efficient operations. Evaluate and plan resource and equipment needs in line with business objectives. Lead improvements to plant processes, equipment utilisation, and layout where required. Smart Lighting Control Service Management Manage the Service Delivery team to ensure capacity, skills, and resources are aligned with customer requirements and service commitments. Maximise the commercial value of service delivery by effectively tracking resource utilisation and ensuring all activity is accurately monetised. Identify, recommend, and implement continuous improvement initiatives in collaboration with the Smart Services team to enhance service efficiency, customer experience, and operational performance. Qualifications, Knowledge, and Experience Minimum: At minimum recent IOSH 'Managing Safely' qualification A minimum of 5 years' experience as an Operations Manager within a manufacturing business. Highly desirable: NEBOSH General Certificate in Occupation Health and Safety Lean/Six Sigma (Yellow/Green Belt) Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today! #LI-ONSITE #CVL

Complaints Customer Service Supervisor (Team Leader) – BFSI. The Complaints Customer Service Supervisor (Team Leader) is responsible for. The Complaints Team Leader plays a critical role in creating a.

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Join us as a Customer Team Leader and take the next step toward managing your own store. Work hands-on on the shop floor and tills, handling transactions on the

A leading greetings card retailer in the UK seeks a dynamic Team Leader to bolster store management and enhance customer experiences. The ideal candidate will have strong leadership skills, a proactive attitude, and the ability to foster a positive team atmosphere.

JLA Limited is seeking a Customer Care Team Leader to guide the Customer Care team in Ripponden. This hybrid role requires leadership to resolve customer issues effectively and enhance performance outcomes. Responsibilities include daily team support, performance monitoring, and coaching, alongside

Responsibilities include customer service, unloading building products, and maintaining a safe working environment. Travis Perkins plc is seeking a Yard Supervisor in the West of England to ensure the safe operation of the yard and manage a team of Yard Assistants.

A leading food retailer in the United Kingdom seeks a Shift Manager to oversee shop operations and lead a customer-focused team. Ideal candidates will demonstrate natural leadership, reliability, and a commitment to exceptional service.

Responsibilities include leading a team to deliver exceptional customer service and ensuring store compliance with brand standards. The ideal candidate possesses strong retail and people management skills, with the ability to motivate teams and create a unique shopping experience.

A technology firm in environmental solutions is seeking a Field Service Manager in Greater London. This critical role involves overseeing daily operations of AI-powered sorting systems, managing a small support team, and resolving technical issues. The ideal candidate has 5-7 years of field service

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You will collaborate with the Service Desk Manager to ensure that the team has a solid understanding of ITIL processes and drive continual service improvements to our ways of working and tools, so that we develop an effective team of skilled engineers and through this, deliver an exceptional service

We are looking for a driven and passionate Service Team Leader to join us at Getinge UKI, in the supervision of our team of Field Service Engineers across the South East UK within our Acute Care Therapy and Surgical Workplaces portfolios. Work closely with Getinge Service Co‑ordinator and Customer

Collaborate with Team Leaders, Trainers, QA, and Operations to drive continuous improvement and reduce quality variance. Strong working knowledge of the CCS call handling processes, customer journeys, and service standards. Deliver 1:1 coaching and performance support focused on call handling, custo

In this role, you will manage shifts to ensure smooth store operations and exceptional customer service. A leading supermarket retailer in Huddersfield is looking for a dedicated Shift Leader. You'll lead and support your team, drive performance, and maintain a clean and safe environment.

A leading customer service company in the UK is seeking a Customer Service Manager to lead a dynamic team and drive operational efficiency. The ideal candidate will have proven experience in customer service management, strong knowledge of SAP and CRM tools, and exceptional leadership skills. This r

A community pub company in Lancashire seeks a skilled Team Leader to lead team operations and ensure high standards of customer service. You will be responsible for organizing shifts, managing a dynamic team, and providing a warm and welcoming environment for patrons.

Responsibilities include managing floor operations, providing feedback to the team, and maintaining safety standards.

You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team. Our in-house customer services team are experts in solving escalated, complex

Experience managing customer support teams within an FCA‑regulated financial services environment, including pensions, investments, mortgages or similar. The role leads the Pensions specialty within Customer Service, collaborates with Product, and drives improvement of support standards. Chip is l

Next is seeking enthusiastic team members for their store in England, focused on providing outstanding service and efficient stock operations. This role includes offering friendly support to customers, engaging in all store areas, and taking charge of personal development.

ASDA in the United Kingdom is seeking a Team Leader for its food services team. Responsibilities include managing daily operations, ensuring food safety and standards, and supporting a customer-focused team. The ideal candidate will have experience in food service, strong communication skills, and a

A dynamic athleisure brand is seeking a Customer Service Manager to lead their team in providing exceptional service across all channels. Candidates should have experience in leading e-commerce customer service teams, with strong problem-solving skills and a keen eye for detail. This role requires a

A lively hospitality establishment in Greater London is seeking an Experienced Part-time Front of House Team Leader to join their team. You will deliver exceptional service while leading a vibrant crew in a fast-paced setting.

Proactively Support the Tech Service Management Team to ensure lessons learned and feed-back from all commissioning and servicing activity is applied to future engineering solutions, installations and services by reading site reports and discussion with the Tech Service Technicians and attending wee

The ideal candidate will have a passion for delivering exceptional customer service and a friendly personality. Queen Adelaide is seeking a dedicated Team Member to join their staff in Greater London. Responsibilities include engaging with customers, assisting with their needs, and learning about th

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

Humantra is seeking a Customer Service Team Lead in Greater London to oversee customer support operations. The role involves ensuring high-quality service across all communication channels, managing an external support team, and continuously optimizing processes. Ideal candidates will have 2-3+ year

A leading UK supermarket is seeking a Checkout Team Leader to drive service performance and lead a customer-focused team. This role involves creating a positive environment, managing operations at the checkout, and ensuring top-notch service for all customers. Ideal candidates will have experience i

You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high��

You will be responsible for: Coaching and development of your team* Maintaining high standards an