Customer service team leader jobs in WednesburyCreate job alerts

About Moog Aircraft Group: Moog Aircraft Group is a world leader in flight control systems for commercial and military aircraft. We design and manufacture high-performance actuation and control solutions that enable safer, more efficient flight. As part of our team, you’ll work on cutting-edge technologies that power next-generation aircraft. About the Role: Moog Commercial Aircraft Group (Wolverhampton) is seeking an experienced Project Engineer to work alongside the Engineering team on commercial flight control products. You will manage project delivery from planning to execution, manage risks and schedules, host cross‑functional meetings and acct as the primary contact for stakeholders and customers. Responsibilities include leading New Product Introduction (NPI) and product improvement initiatives, providing technical oversight to ensure products meet customer specifications, and own the cost and schedule performance for the engineering elements of development programmes. You will report to the Commercial Engineering Manager (Design) and be based at the Wolverhampton Moog site. Key responsibilities: • Plan, schedule and control project activities using MS Project (or equivalent), maintaining accurate timelines and resource allocations., • Create and maintain project documentation: project plans, status reports, meeting minutes, action logs and change records., • Ensure that Moog’s Common Development Process is applied for NPI and product improvement projects., • Generate, maintain and review risk registers and risk matrices. Lead risk identification, assessment and mitigation activities., • Organize and facilitate cross-functional project meetings and design reviews; capture actions and ensure timely closure., • Coordinate activities between all stakeholders (such as design, development, manufacturing, procurement, quality and external suppliers) to deliver project milestones throughout the product lifecycle (from design to production)., • Support product transfer from Development Engineering into Production (Product Engineering), ensuring production readiness., • Act as primary internal and external interface for project status, risks and customer communications; prepare concise progress updates and presentations., • Track project schedules and costs with regular reporting to management., • Support customer meetings and present project status and technical progress to customers when required., • Responsible for the delivery of all technical documentation to the customer which demonstrates the product meets the specification requirements., • Bachelor’s degree in mechanical or aerospace engineering, or project management or related discipline, or equivalent experience., • Proven project engineering or project coordination experience (typically 3+ years)., • Proficiency with MS Project for scheduling and resource management., • Experience creating and maintaining risk registers and risk matrices., • Strong meeting facilitation skills and experience organizing cross-functional teams., • Excellent written and verbal communication; able to present clearly to customers and senior stakeholders., • Excellent negotiation skills and business awareness., • Familiar with New Product Introduction (NPI) processes for the full product life cycle, in aerospace or similar industry, covering requirements definition through design, analysis, testing, qualification, and entry into service., • Strong organizational skills and ability to manage multiple priorities to meet deadlines., • PRINCE2/Agile certification or working towards it is advantageous., • Experience working on rotating equipment and/or hydraulic systems., • Experience with engineering documentation systems (PDM/PLM). Teamcenter PLM and SAP Business System experience is desirable, but not essential., • Confident communicator and facilitator; comfortable presenting to customers and internal teams., • Proactive, organized and outcome focused., • Collaborative team player who can also work independently and take ownership., • Calm under pressure, with the ability to prioritize competing demands., • Flexible benefits package and development opportunities to support career progression, • 33 days annual leave (including bank holidays), • Private medical insurance, mental health support and financial advice, • Generous life assurance and company pension contribution (from 6%) At Moog, we prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all. • Note for Recruitment Agencies: We manage vacancies internally, preferring direct hiring and referrals for efficiency. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

Mobile Forklift Engineer – Wolverhampton 📍 Location: Wolverhampton (Field-Based) 📄 Job Type: Full-Time, Permanent 💰 Competitive Salary + Overtime + Company Van + Excellent Benefits Join Jungheinrich – A Global Leader in Intralogistics Solutions! Are you an experienced Forklift Engineer, Plant Fitter, Vehicle Technician, or Mechanical/Electrical Engineer looking for a rewarding career with a market leader? Jungheinrich UK is growing, and we’re looking for a Mobile Forklift Engineer to join our expert service team, covering Wolverhampton and the surrounding areas. Why Jungheinrich? ✅ Competitive salary with structured pay progression & paid overtime ✅ Company van, fuel card & tools provided ✅ Industry-leading training & career development opportunities ✅ 25 days’ holiday + bank holidays ✅ Pension scheme & private healthcare options Your Role: As a Mobile Forklift Engineer, you’ll play a key role in ensuring our customers receive first-class service by maintaining and repairing a range of Jungheinrich material handling equipment. Your responsibilities will include: 🔧 Diagnosing and repairing mechanical, electrical, and hydraulic faults on forklifts and warehouse equipment 🔧 Performing routine servicing, inspections, and preventative maintenance 🔧 Providing technical support and guidance to customers 🔧 Ensuring high standards of customer service and professionalism What We’re Looking For: ✔️ Experience as a Forklift Engineer, Plant Fitter, Agricultural Engineer, HGV Technician, or similar mechanical/electrical role ✔️ Strong knowledge of hydraulics, electrics, and diagnostics ✔️ Excellent problem-solving skills and a customer-focused mindset ✔️ Full UK driving licence (essential) 🚀 Ready to Elevate Your Career? Join Jungheinrich UK and be part of a company that invests in its people, technology, and future. Apply today and take the next step in your engineering career! 📩 To apply, submit your CV via our careers page or contact our recruitment team for more details. Jungheinrich UK – Moving Towards a Brighter Future!

Who we are TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors. The Role Reporting to one of the two Operations Managers, the Team Leader plays a pivotal role in leading a team of warehouse operatives to deliver safe, efficient, and high-performing operations. This role combines hands-on warehouse activity with first line leadership responsibilities, ensuring that daily operations meet safety standards, performance targets, and customer expectations. The Team Leader is a role model for operational excellence and team engagement. Key Tasks Safety and Compliance • Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures, • Conduct regular safety audits, risk assessments, and toolbox talks or equivalent, • Investigate incidents and near misses, implementing corrective actions and preventative measures, • Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use) People Management • Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals, • Manage daily team briefings, shift handovers, and communication of operational priorities, • Monitor attendance, timekeeping, and conduct, escalating issues as appropriate, • Support recruitment, onboarding, and training of new team members, • Foster a positive working environment that promotes teamwork, respect, and inclusion Operational Excellence • Oversee the execution of warehouse tasks including goods-in, picking, packing, despatch, admin process and inventory control, • Manage deployment of resources, space, and equipment to meet operational demands, • Identify continuous improvement initiatives to streamline processes and reduce waste, • Support change management activities and adoption of new systems or procedures, • Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels, • Use data to identify trends, root causes of issues, and support opportunities for improvement, • Drive accountability for performance within the team, recognising achievements and addressing underperformance, • Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiency The Candidate Essential • Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role, • Strong understanding of warehouse operations and safety standards, • Excellent communication and interpersonal skills, • Ability to lead by example and motivate others, • Comfortable using warehouse management systems (WMS) and performance dashboards, • Problem-solving mindset with a focus on continuous improvement Desirable • Experience with Lean or Continuous Improvement methodologies, • Experience in Microsoft Dynamics 365, • Experience in an industrial fastenings or manufacturing environment What we Offer • 25 days holiday + 8 bank holidays. The business does observe a Christmas shutdown period and a maximum of 4 days will be deducted from employees annual leave entitlement., • On-site parking, • Life insurance *4 basic salary, • Pension, • Employee Assistance Programme

Role: Production Leader Type: Full Time, permanent Salary: Up to £35,000 per annum Working pattern: 4 day week Location: Walsall, West Midlands Owen Daniels have partnered with a leading manufacturing company and we are recruiting for a Production leader due to growth in the business. Production leader – Key responsibilities: • Lead daily SQCDP meetings, maintain clear communication with customers, and escalate key issues promptly., • Work with H&S to reduce risks, carry out safety audits, investigate incidents, and always ensure safe working practices., • Investigate customer concerns within agreed SLAs, maintain accurate QA records, and ensure all work meets company standards., • Manage productivity, control downtime, approve production hours, maintain delivery commitments, and coordinate effectively across departments., • Manage and develop team performance through QCD/SQCDP measures, coaching, CI activities, and structured training and development plans. Production leader - Essential Skills & Experience: • Minimum three years’ experience as a Production Leader., • Proven experience mentoring and managing teams., • Technical manufacturing experience, electrical is desirable., • Experience and understanding of SQCDP principles. Production leader – Benefits: • Death In Service – 1x Annual Salary, • 20 days Annual leave + BH’s, • Pension scheme, • Health cash plan If you feel you’re a good fit for this position, then please apply with your latest CV or contact Amar in the Birmingham office for a confidential discussion.

ABOUT TOSCA Tosca is a global leader in reusable packaging and pooling solutions that service the supply chain end to end. Re-use is the key word as Tosca facilitates moving away from single use packaging towards a circular model of reusable packaging with its robust portfolio of plastic containers, pallets, bins, crates and more. We focus on optimizing the flow of perishables, eliminating waste at every turn – product, packaging, labor and transportation waste. Our reusable plastic products improve the quality of product delivered, create more efficient supply chains, and are more sustainable than single-use packaging. We are currently seeking a Business Development Manager to support our Sales efforts at Tosca for the UK/Ireland region. This position is hybrid-based from our office in Dudley, UK. In this hunter-focused role, you will be responsible for identifying, developing, and closing new business opportunities to achieve revenue growth targets. You will identify potential clients, nurture relationships, and work cross-functionally to propose solutions that meet client needs. Responsibilities • Identify and qualify new business opportunities through prospecting, networking, market research, and lead generation, • Develop and execute strategic sales plans to penetrate target markets and accounts, • Nurture relationships and conduct discovery meetings to understand client needs, • Collaborate with internal teams to develop customized, compelling solution proposals, • Deliver product presentations and demos, handle objections, and negotiate terms, • Close new business deals that meet or exceed revenue quotas, • Develop content and materials to support lead generation and sales enablement, • Represent the company at conferences, trade shows and other events, • Provide input into marketing initiatives to improve lead quality, • Stay current on industry trends, competitor activities, and evolving customer needs Your profile You preferably hold a Bachelor’s degree in business management, economics, marketing, or a related field. You have approximately 3 years of proven experience in B2B sales and business development, including: • Demonstrated ability to identify and generate leads and sales opportunities, • Strong skills in negotiating and closing sales deals, • Ability to understand customer needs and tailor product offerings accordingly, • Competence in managing and expanding sales territories effectively, • Solid understanding of the market, industry trends, and competitive landscape You are experienced in using CRM software to manage customer interactions and sales processes. You are fluent in English; additional language skills are considered a plus. You have excellent interpersonal and communication skills, a strong work ethic, and self-motivation. You can work independently as well as collaboratively within a team. You are proficient in Microsoft Office applications. You are comfortable with a hybrid working model, with regular attendance at our office in Dudley (UK). You are willing to travel within the UK & Ireland up to 60% of the time. Our offer You will have a permanent contract with a competitive remuneration package and attractive sales incentive plan. We continuously invest in your personal and professional development through our training & coaching programs. You will join a dynamic and fast growing company that is part of a strong international group. We take pride in our green service and encourage our employees to participate in our growth and help us co-define the path to success. You will work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. Interested in joining our company? We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV in English to . We are looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed on the basis of their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Site Operations Manager Wolverhampton (on-site, Monday to Friday, 8:00–16:00) £55,000–£60,000 per annum + car allowance + comprehensive benefits package This is an excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team and owning service delivery, H&S and P&L for a key operation. If you enjoy being visible on the floor, solving problems in real time and driving continuous improvement, this role will suit you. This organisation is a well-established specialist in information management and digital services, supporting a wide range of public and private sector customers with secure, compliant and environmentally responsible solutions. They operate across a national network of sites and bring together physical storage, digital transformation and technology led services to help organisations manage, protect and make better use of their critical data. In this role, you will be the Site Operations Manager for their Wolverhampton digital site, accountable for end-to-end service delivery across operations, facilities, health and safety, people, reporting and compliance. You will lead and develop your on-site teams, ensure customer SLAs are consistently achieved, manage the site P&L, and look for ways to improve processes, costs and revenue opportunities. The operation runs Monday to Friday on a day shift, giving you clear structure while still being fast paced and varied. The ideal candidate will be an experienced operations leader from a production, logistics, digital services or similar environment, who enjoys coaching teams, working to KPIs and making data driven decisions. You will be confident around health and safety, comfortable owning budgets, and used to working within accredited, regulated environments. Above all, you will bring a calm, people focused leadership style and a desire to drive change and continuous improvement. This is a fantastic opportunity to join a market leader in a pivotal site leadership role, with national backing, strong values and genuine progression potential. If you want a role where you can put your stamp on an operation and build a high performing team, we would like to hear from you. The Role • Take full accountability for service delivery across the Wolverhampton digital site, covering operations, facilities, H&S, people and compliance, • Lead, coach and develop site teams, setting clear targets, holding regular 1 1s and driving a high performance culture, • Own the site P&L, managing budgets, costs and resource planning in line with operational forecasts and business targets, • Ensure all activity meets customer SLAs, quality standards and internal SOPs, while continually improving process efficiency and revenue opportunities, • Lead on site health & safety, infrastructure security and compliance, ensuring audits, inspections, mandatory training and incident reporting are completed to required standards The Person • Proven experience in a Site / Operations Manager role in a production, logistics, digital services or similar operational environment, • Coaching style of leadership, with a track record of leading and developing teams and creating a positive, performance focused culture, • Commercially aware and data driven, confident managing budgets, KPIs and operational management systems, • Strong understanding of health & safety and compliance, ideally within accredited environments such as ISO or similar (IOSH or similar H&S training beneficial), • Excellent communicator, organised and resilient, with a continuous improvement mindset and the ability to work with stakeholders at all levels, • Candidates must be eligible for BPSS clearance for this position (Baseline Personal Security Standard)

Senior HR Business Partner • Based in Wellingborough (Northamptonshire) or Wednesbury (West Midlands), • Permanent, • Hybrid working offered once relationships have been built however regular travel will be required for this role The Business: This UK-based manufacturing group operates successfully across the country with multiple sites. Privately owned, the business maintains a strong commitment to product quality, customer service, and investing in its workforce. The HR team plays a key role in supporting continued growth. The company culture encourages continuous improvement and innovation, particularly within HR, creating opportunities to lead change initiatives. Leading a team of 4 HR Business Partners, this is an opportunity to be a key HR leader in a respected, growing business with opportunities for long-term progression. Key responsibilities of the Senior HR Business Partner: • Partner with senior leaders to deliver the people strategy across multiple sites, • Coach and develop operational managers and leadership teams, • Lead workforce planning, organisational design, and talent development, • Manage complex employee and industrial relations, including pay negotiations and union engagement, • Champion culture, safety, inclusion, and continuous improvement, • Provide HR insights to drive performance and workforce productivity, • Lead and develop an operations-aligned HR team Key requirements of the Senior HR Business Partner: • Proven Senior HRBP experience in a fast paced, heavily operational business, e.g. manufacturing, industrial. Must have a physical presence in an operational environment., • Strong stakeholder management and leadership coaching skills, • Experienced in complex ER, IR, and union negotiations is essential for this role, • Strategic, data-driven, and resilient, with a hands-on approach, • Experience of managing and developing teams, • CIPD qualified (or equivalent), • Happy to travel across UK sites and must be happy to be on site to meet business needs. If you are interested in this Senior HR Business Partner position and feel your experience matches the criteria, then please apply now for immediate consideration or for more information please contact Kerry Norman. Medlock Partners are a professional services recruitment specialist operating across England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.

The difference you will make as a Neighbourhood Team Leader To supervise the delivery of a high-quality, compliant, customer-focused housing management service across a defined patch of general needs homes and a small portfolio of leaseholder properties.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space.

A leading retail cooperative based in Wolverhampton is looking for a Customer Team Leader to manage daily store operations and lead a team. Responsibilities include motivating team members, ensuring excellent customer service, and engaging with the community.

Are you a natural leader with a passion for delivering exceptional customer service? At Quick Reach, we’re seeking a dynamic Depot Manager to oversee operations, drive team success, and ensure the smooth running of our West Midlands depot. As Depot Manager you will manage the hire desk, engineerin

Were excited to be recruiting a Technical & Quality Team Leader to join our growing team in Buxton. At [your organisation], were committed to fostering a dynamic, inclusive workplace where people with diverse backgrounds and experiences can thrive. About the Role In this key role, youll help ensure our customers receive exceptional technical support and high-quality service. Youll work closely with teams across the business to improve processes, reduce complaints, and maintain strong relationships with both internal and external stakeholders. What Youll Be Doing Supporting the Customer Relations team to resolve customer complaints promptly while delivering excellent customer service. Driving down complaint levels in line with business targets by ensuring effective, robust corrective actions. Acting as a central communication point between technical, commercial, and operational teams to support smooth collaboration and high customer satisfaction. Managing and maintaining the technical library for products, raw materials, and customer documentation. Providing clear, accurate reporting to Technical, Commercial and Operations teams to support continuous improvement. What Were Looking For Youll be successful in this role if you have experience in a similar technical or quality-focused environment, ideally within the building or manufacturing industry. We're looking for someone who brings: Experience working in a technical or quality team Strong data collation and reporting skills Proven ability to deliver great customer service and meet performance targets Knowledge of building product systems and materials Confidence in influencing others and managing customer accounts Relevant qualifications such as a science-based A Level, Concrete Technology certification, or equivalent (desirable, not essential) Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you. Ready to build your future? Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited TPBN1_UKTJ

Position: Funeral Service Specialist - Level One Location: Jennings Funeral Directors, Penn, Wolverhampton Job Type: Part-time, Permanent - 20 hours per week Salary: £13,384.80 per annum We're looking for an empathetic and well-organised individual to join our team at Jennings Funeral Directors as a Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Penn, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: Supporting families with empathy, professionalism, and attention to detail Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products Oversee day-to-day branch operations, including administration and presentation Liaise with suppliers such as ministers, celebrants, and florists Lead chapel visits, as required, supporting the families with their requests Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch Represent the branch in the local community and contribute to outreach Train in Funeral Conducting to assist with ceremonial duties during peak times Uphold Dignity's standards of professionalism, care, and service Skills and Knowledge... We're looking for someone with/is: Compassion, calmness, and empathy in emotionally sensitive situations Communication, organisation, and administrative skills - confident with legal paperwork Confident working independently, with branch-level responsibility Comfortable in settings where the deceased may be resting, including chapel visits Willingness to work flexibly (including weekends/on-call if needed) A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Memorialisation Commission Potential: up to £2,000.00 OTE per annum Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch! About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help whenever you need us. FCA Statement The FCA regulates us so that some roles may be subject to background checks. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

Do you have experience working in a Pyrometry Calibration role? Are you looking for a new challenge? If so, we have an exciting opportunity for you as a Pyrometry Engineer at our customer embedded site in Wolverhampton. Job Opportunity Joining our team as a Pyrometry Calibration Engineer. Key part to this role is the inspection and validation of certificates (Trescal and third party). Maintaining relevant records of work, data, and results in a traceable and auditable manner. Utilising NADCAP and UKAS to carry out Calibrations and support the customers technical needs. You will be responsible for calibrating measuring instrumentation used in Customer accredited processes in accordance with ISO 9001, Company Procedures, and recognised specifications. Your key responsibilities will also include: Perform calibration of customer equipment using approved procedures and good Metrology practice. Calibrating measuring instrumentation on a customer site to traceable standards. Ensure all certificates and records are completed accurately. Participate in customer surveillance and accreditation audits. Maintain the availability of the Laboratory standards as dictated by the Head of Quality. Perform internal cross comparison audits within the Laboratory as required. Produce and audit calibration procedures for use within the Laboratory for customer calibration. Develop measurement uncertainty budgets for customer calibrations. Conduct all duties in accordance with Company Health and Safety procedures and policies. Provide technical support to colleagues on request in line with capability. Work unsupervised to approved calibration procedures. Understand and utilise calibration procedures and have a good understanding of the importance and application of the AMS2750 standard in calibration. Sign certificates in the agreed area of expertise. Maintain and produce accurate calibration records enabling the production of calibration certificates Additional reasonable duties as required by the role and Career Level. Company Benefits Competitive salary Continuous development and training plan 25 days holiday and the option to buy/sell days Flexible working options Access to the Trescal PerksHub Employee well-being programme Medical Health Cash Plan Pension and Life Assurance Scheme Cycle to work scheme Gym membership discounts Essential Skills Have a technical qualification such as HND, HNC, NVQ/BTEC Level 3 or above. Good understanding of calibration practices and theories. Knowledge of Windows-based and laboratory automation software. Experience of working within a customer focused environment. Good interpersonal and communication skills. Ability to work with the minimum of supervision & manage your own workload Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 6,000 employees across 33+ countries, 630 million Euro turnover servicing over 60,000 customers. We drive environmental sustainability by minimizing our impact on climate, energy and waste. As a service company, we reduce our carbon footprint most notably through environmentally conscious actions at our sites and for our vehicle fleet. We aim to reach carbon neutrality by 2040. TPBN1_UKTJ

What You'll Be Doing Leading the Sales Desk Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders The contracted hours for this role are 37.5 per week Driving Commercial Success Lead the team to meet store profitability and margin targets through sound commercial decisions Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals Understand and respond to local customer needs, developing effective business-to-business relationships Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients Empowering and Developing the Team Line manage the trade sales team-defining and assigning tasks, managing performance, and coaching for improvement Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability Support the life cycle of a colleague, including active recruitment Operational Leadership & On-Duty Responsibility Act as the most senior leader in store when required, taking responsibility for store-wide operations Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring Service & Store Culture Lead by example-creating a positive department culture aligned with our core values Promote the use of internal systems for communication, learning, and store operations Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount • Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme, • Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave, • Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay, • Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast, • Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development, • Learn, grow, and take your career to the next level. Refer a Friend Bonus, • Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme, • We match every 1% above the statutory 5% that you contribute. EarlyPay, • Access your earned wages before payday when you need them. Profit-Based Bonus Scheme, • We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme, • Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts, • Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan, • We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme, • Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance, • Protection for your loved ones should the unexpected happen. Gym Discounts, • Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme, • Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

Health & Safety Manager A brilliant opportunity to join DX Central Hub and lead the drive for a proactive, high-performing safety culture in a fast-paced logistics environment. NEBOSH qualified, operationally focused, and ready to make an impact. All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Central Hub Health & Safety Manager role is responsible for leading, developing, and embedding a proactive Health & Safety culture within the Central Hub operation. This position ensures compliance with all relevant Health & Safety legislation, DX policies, and operational standards, whilst driving continuous improvement through effective risk management, accident prevention, root cause analysis, and colleague engagement. The Health & Safety Manager will play a key role in supporting operational teams to move from reactive management to a proactive, prevention-led safety culture. Key responsibilities Always represent the company in a professional manner. Adhere to company policies, including those related to manual handling, health and safety, and operational standards. Lead the Health & Safety agenda across the Central Hub, ensuring standards are visible, embedded, and consistently applied. Promote and drive a positive safety culture across all colleagues, supervisors, and management teams. Ensure full compliance with UK Health & Safety legislation, company procedures, and internal governance requirements. Maintain, review and implement risk assessments, safe systems of work, and site safety documentation. Lead all accident, incident, and near miss investigations, ensuring structured root cause analysis is completed and preventative actions implemented. Provide guidance and support to operational leaders in addressing safety concerns and reducing workplace risk. Develop and deliver safety training, toolbox talks, and awareness campaigns to ensure colleague competence and engagement. Conduct audits, workplace inspections, and behavioural observations, driving continuous improvement actions. Act as the key point of contact for any external audits, enforcing authorities, and compliance inspections. Produce and submit necessary reports, metrics, and documentation as required. Support hub operational change projects to ensure safety is fully integrated into new processes, layouts, and working practices. Contribute to continuous improvement efforts by promoting best practice and sharing lessons learned across the wider DX network. Knowledge, Skills and Experience NEBOSH General Certificate (minimum essential). Previous experience in a Health & Safety management role within logistics, warehousing, transport, or a fast-paced operational environment is essential. Strong working knowledge of UK Health & Safety legislation and compliance frameworks. Proven experience in accident investigation, near miss management, and delivering root cause analysis. Strong communication skills with the ability to influence colleagues at all levels. Excellent organisational and problem-solving skills, with a proactive and solutions-focused approach. Experience delivering Health & Safety training and supporting behavioural culture change is desirable. Ability to work independently, maintaining visibility and leadership presence within a busy hub operation. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

A specialist industrial distributor is seeking a business-to-business Internal Sales Executive. Ideally, you will have experience within the manufacturing or engineering sectors. This is a fantastic opportunity to join a team that values hard work, collaboration, and rewards success. BASIC SALARY: £28,000 - £33,000 per annum BENEFITS: · OTE £40,000 plus · Monthly Bonus · Quarterly profit related bonus · Healthcare · Free on site parking LOCATION: Wolverhampton COMMUTABLE LOCATIONS: Dudley, Cannock, Walsall, West Bromwich, Birmingham, Telford OVERVIEW : Sales Executive, Account Manager, Technical Sales Executive - Metal, Engineering, Industrial As our Sales Executive, you will become part of a well-established team, serving as the first point of contact for our valued customers. Confident and professional communication is key, and a technical or engineering background - or comfortable working closely with hands-on technical colleagues - would be highly advantageous. We are looking to expand our sales team, and as our Internal Sales Executive you will be responsible for: · Being the initial point of contact for new and existing customers. · Researching and preparation of quotation and proposals. · Negotiating and closing business opportunities whilst building long lasting valued relationships with clients · Liaising with customers on current stock levels, pricing, lead times and products within a niche industry REQUIREMENTS : Sales Executive, Account Manager, Technical Sales Executive - Metal, Engineering, Industrial Ideally, you will be an experienced Internal Technical Sales Executive or Account Manager used to a technical and/or engineering environment. Proactive, professional and customer focused you will also have: · Excellent communications skills across all mediums · The ability to calculate quotes and have a strong attention to detail. · IT proficiency - comfortable using Sage 200 (training provided), Microsoft Outlook · A drive to learn about our product range. · The desire to be a team player with a professional and supportive approach. THE COMPANY: We are specialists within the industrial sector and are proud to supply excellent quality materials using the knowledge and expertise that over 40 years of experience will provide. We are confident in the knowledge that our service to our customers is fast, reliable and of the highest quality. We have grown steadily in the UK and have become a leader in our field, supplying our stock to a variety of industries including engineering, fabrication and construction. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Sales Representative, Account Manager, Technical Sales Executive, Internal Technical Sales, Internal Sales Executive, Internal Sales Engineer - Engineering, Manufacturing, Metal, Construction. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the exclusive recruitment partner of our client so any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18391, Wallace Hind Selection TPBN1_UKTJ

Contract Logistics Solution Design & Project Manager Role Summary Solution Design Project Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day, and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: Reporting to the Logistics Director, you will be the mastermind behind crafting both transportation and warehouse solutions tailored to our clients needs. You will collaborate with customers to understand their logistical and warehousing requirements, and then design seamless, end-to-end solutions that integrate transport with warehousing operations. You then may manage the deployment of projects that involve both transportation and warehouse operations. You will be the central coordinator ensuring that our warehouse activities and transport timelines align perfectly to meet project goals. You will define project scopes that include warehousing elements, oversee implementation, and keep everything running smoothly from the warehouse floor to the final delivery. Engagement is key both with customers at operational and board level but with key internal departments/colleagues. Key responsibilities Engage with clients to gather and analyse both their logistics and warehousing needs (trunking and C&D location selection, cast modelling, opened verse open networks). Design integrated solutions that include warehousing strategies such as storage optimization, inventory management, and efficient movement of goods in and out of the warehouse (automation reasoning, pick strategy, order flow distances, storage and despatch media). Plan and manage projects that include both warehousing and transport components, ensuring cohesive execution (change management, PRINCE 2 or equivalent/experience, critical path analysis, interdependence mapping, MS project experience or equivalent). Coordinate with warehouse teams to ensure inventory management and storage solutions are integrated into the overall project plan. Monitor and report on both warehouse and transport milestones, keeping stakeholders informed of progress and any adjustments needed. Introduce and execute productivity improvement, promoting increased efficiencies and service and quality performance in the operation. Communicate, implement and maintain company policy and procedures throughout solutions designed or projects deployed. Measures Quality of solution design to meet customer requirements or options Conversion of solution design to contract win Accuracy of initial solution design to final operational way of working Delivery of projects to time and budget Management of project scope creep Essential criteria for this role Ability to understand, summaries and using large volumes of data. Proven experience in both logistics and warehouse solution design. Strong analytical and problem-solving skills to integrate warehousing with transport solutions. Excellent communication skills to translate complex requirements into actionable plans. Strong project management experience, especially involving warehouse operations. Ability to work cross-functionally with warehouse staff and logistics teams. Excellent organizational skills and attention to detail to juggle both warehousing and transport elements. Proven record of successful customer interface and supplier management Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base to a high level as well as industry specific systems for warehouse and transport design. Person Specification Team Player, empathic communicator, well presented, results oriented with a positive outlook and a clear focus on quality and performance. Always maintains a calm and rational presence, even when in high pressure situations. Appears comfortable and confident when dealing with other managers (both peers and superiors) and with subordinates. Can be seen to lead by example. Has the ability to challenge the norm and be creative in their approach? Have the ability and the track record to seek improvements without having to be prompted. Ability to identify problems and design deployable solutions. Able to understand basic business finance. Understanding of HGV compliance and capacities. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Private Medical Cover Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! TPBN1_UKTJ

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As

We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join the wider IT&D Service and work as part of a team with the autonomy to succeed in a

Field Service Team LeaderSalary: £38,000 - £43,000, (Realistic OTE = £45,000 - £50,000)Location: North Scotland Patch - (Aberdeen, Inverness, Fort William, Peterhead)Hours: Monday to Friday - 40 Hour Week (on average 5-10 Hours overtime per week guaranteed)Currently representing a market-leading

Job DescriptionField Service Team Leader Worthing Permanent (40 hours) Competitive Salary plus benefitsJoin Detectronic's Field Services team as a Team Leader!More about the role:Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work an

Team Leader£30000 - £50000/annum up to 40k NN1, Northampton, West NorthamptonshireJust nowNationwide Recruitment Service & HR CareersTEAM LEADER - Children's Residential HomeCompetitive salaryCompany carBirthday treats31 days holiday (including bank holidays);24/7 access to an On-Demand GP service

SupSupport Team Leader / Service Manager Skipton- BD20 4 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 4

A leading fashion retail company is looking for a Manager in London to support the store management team in creating a creative environment and upholding customer service standards.

A global specialty retailer is seeking an Assistant Manager to oversee daily operations, drive sales, and provide exceptional customer service.

Working closely with Managers, other Team Leaders and our Compliance team to support the team daily, the role will be responsible for the following areas:. We are looking for an experienced AML Team Leader to steer our AML Customer Operations team through a. As a Team Leader in the AML team, you wil

Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Provide exceptional customer service and respond to customer needs in a timely, friendly, and professional manner. Join the Non-Perishable team at one of our t

We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers. As a Checkout Team Leader you’re the driving force behind our Checkout team and as part of your role you will:. Create a team that delivers outstanding, friendly and helpful servic

The Client Service Manager is responsible for co‑ordinating and managing the provision of service to their clients and their teams' clients, drawing upon designated service teams and specialist resources as well as managing a team of Client Service Advisors. Are you ready to lead, inspire, and mak

A travel plaza service provider in Greater London seeks a Team Member to deliver outstanding customer service and assist in food preparation.

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re‑stocking shelves and cleaning up spillages.

A leading creative retail company in Birmingham is seeking a part-time Team Member to deliver exceptional customer service. Responsibilities include assisting customers, managing cash handling, and participating in store operations. Join a team that values creativity and community engagement.

A popular food retailer is seeking Team Members to deliver exceptional customer service in a fast-paced environment across multiple channels including in-shop and online. Responsibilities include maintaining cleanliness, preparing products, and ensuring customer satisfaction.

As Support Team Leader / Service Manager, you will play a pivotal role in the day-to-day leadership and development of the service. We are recruiting for an experienced Support Team Leader / Service Manager to oversee a 6 bed supported living service for adults with learning disabilities, mental hea

You will build relationships with customers and train new team members. A global luxury brand in Greater London is seeking an Assistant Store Manager to lead a team and deliver exceptional customer experiences.

You will enhance customer service levels and aid in supervising staff while ensuring the shop floor meets the company's standards. A leading retail company is seeking a Junior Management team member to provide managerial support in a dynamic store environment. This role requires previous supervisory

A respected property management company in Ilford is seeking a Property Service Team Leader to enhance service standards in a dynamic environment. You will lead a dedicated team, ensuring high-quality service to both landlords and tenants. With 3-5 years of property management experience, you should

A heritage organization in the United Kingdom seeks friendly Adhoc Catering Team Members to provide top-notch customer service across multiple heritage sites. Responsibilities include preparing drinks, processing orders, assisting with food service, and ensuring cleanliness. Join a team dedicated to

A leading energy company is seeking a Customer Care Team Leader to manage and develop a team delivering exceptional service to prepayment customers. Ideal candidates will possess strong leadership skills and customer service expertise. Responsibilities include coaching staff, ensuring compliance wit

A leading home improvement retailer in the UK is seeking an Assistant Manager to ensure exceptional customer service and support various store operations. You will inspire your team while managing diverse tasks within a fast-paced environment.

Team Leader - Children's Service (Learning Disabilities). As Team Leader, you will work closely with the management team to ensure high standards of care and lead shifts effectively. We are recruiting for a Team Leader to join a small children's residential home in Solihull, supporting up to three c

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

Well look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As a

A leading retailer is seeking a Team Manager in Food to lead a dedicated team on the shop floor. In this pivotal role, you will ensure exceptional customer service, drive commercial performance, and uphold high operational standards. Ideal candidates should possess strong leadership skills, a keen u

Reporting into the Sportsbook Service Manager, you will be responsible for the overall quality of our product offering, ensuring that accurate and timely betting content is presented to our customers in a consistent manner and in line with our overarching customer experience strategy. Every day, our