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  • AutoProtect (MBI) Limited
    Mechanic - Claims Advisor
    Mechanic - Claims Advisor
    11 hours ago
    £32000–£34000 yearly
    Full-time
    Harlow

    We are looking for a Senior Technical Claims Advisor to use their motor vehicle mechanical expertise to help guide our clients through the appropriate claims process. As a key part of the APG team you will be responsible for guiding claimants through the relevant claims process giving expert advice regarding suitable repairers and relevant liabilities. The role The key responsibilities you could be looking after include: • Provide accurate claims advice across a variety of products and the processes involved within your handling limit, • Other reasonable duties as required., • Resolve claims across a variety of platforms, telephone, email and online, • Collect accurate information and documents to proceed with a claim remaining within Average Claims Spend, • Understanding our various customers’ requirements and working with them to ensure they are properly dealt with, • Maintain company service levels and deliver on set KPI’s, • Consider and validate High Value Claims in accordance with AP referral process, • Provide technical advice and support to the Claims Team, • Provide support to the Sales team by providing accurate and timely information, • Provide professional and friendly service, • Ensure fair settlement of a valid claim, • Service in accordance with industry and company guidelines, • Handle any complaints associated with a claim as per the complaints process and carry out any Manager Call backs, • Manage all administration aspects of the claim including exception reports Our ideal candidate • Excellent interpersonal and customer service skills, • A high level of literacy and numeracy, • Active listening skills, • Initiative and the ability to adapt quickly to different situations, • Good written and oral communication skills, • Ability to work effectively under pressure both within a team or on own initiative, • Comprehensive Motor Vehicle Technical knowledge i.e. repairs, maintenance and diagnostics, • Microsoft Office including Word and Excel, • Good understanding of voice/soft skill, • Technical qualification such as City and Guilds NVQ in relevant subject Preferred: • Experience in an FCA regulated environment, • A background in insurance product administration and claims resolution Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK. The company At AutoProtect Group, we sell products, platforms and services that support vehicle retailers, manufacturers, finance lenders and brokers. Our solutions make their business easier to operate and more profitable. Our award-winning customer journey supports our consumers with their claims and product admin, removing the friction from what can be a stressful time in our customers’ lives. T here are four main branches to our Group, including: • iComply – our specialist compliance consultancy servicing the automotive sector, • AutoProtect – award-winning warranties and value-added insurance products., • Shine! – an expert mobile vehicle repair network., • DealTrak – our software platform dedicated to connecting automotive finance providers with their customers. We work with vehicle retailers and manufacturers to bring award-winning protection, warranty and insurance products, easy-to-use finance and insurance platforms, and high-quality customer services, founded on FCA Treating Customers Fairly principles. We sell products direct to our consumer via online sales channels at affordable price points. With a small but efficient team, we remain agile enough to react to market demands and launch new products at the right time. Our goal is to continue our successive growth in the years to come – why not join our journey? View our vision and values at Careers - Our Vision Take a closer look at what is really looks like to work at AutoProtect Group on our LinkedIn Life page.

    No experience
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  • LTD Ltd
    Van Driver
    Van Driver
    19 days ago
    £25000–£30000 yearly
    Full-time
    Hertford

    A large format print company in Hertford East is seeking a full-time delivery driver to join their team. The role involves delivering completed large format graphics projects to clients and installation teams on-site. Flexibility is essential, as deliveries may occasionally be required nationwide. Please note that this position is not suitable for individuals without prior driving experience, as the job can be challenging for those new to driving. The ideal candidate should possess a full and clean driving license, be well-presented, and physically fit. Punctuality, professionalism, and politeness are crucial, as you will interact with clients during deliveries, representing our business. You will also be expected to assist with loading and preparing deliveries from time to time to support the factory team. Working hours are typically from 9 AM to 6 PM, and the salary ranges from £25,000 to £30,000, with the potential for overtime based on your experience. In addition, you will receive a branded van, a phone, and a uniform. You will report directly to the Operations Manager on a daily basis.

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  • HAUS Bar & Restaurant
    Cocktail Bartender
    Cocktail Bartender
    1 month ago
    £35000–£40000 yearly
    Full-time
    Cuffley

    Join our team at HAUS in Cuffley, Hertfordshire a vibrant Pan-Asian restaurant and bar where creativity, flavor, and hospitality come together. We’re looking for skilled cocktail bar professionals who can bring energy, flair, and expertise to our dynamic team. What you’ll do: • Craft signature cocktails and elevate classics with precision and creativity, • Deliver exceptional guest experiences with warm, professional service, • Work closely with our team to ensure smooth bar operations, • Share your passion for mixology and Pan-Asian flavors What we’re looking for: • Proven experience working behind a busy cocktail bar, • Strong knowledge of classic and contemporary cocktails, • Passion for hospitality and attention to detail, • Team player with excellent communication skills Why join us: • Be part of a growing Pan-Asian dining destination, • Competitive pay and staff perks, • Opportunities for growth and creativity, • Fun, supportive, and professional team culture If you’re ready to shake things up and bring your talent to our bar, we’d love to hear from you! 👉 Apply now

    Immediate start!
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