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Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - KempstonSalary: 35,412 per annum - 38,220 per annumBasis: Full timePac

Key Responsibilities Coordinate end-to-end service pathways from initial contact to completion, ensuring compliance with internal standards Manage bookings and follow-ups in line with capacity and service timelines Provide professional, accurate, and empathetic communication to clients and stakehold

Location: Newcastle NE12 8BUContract: Full-timeSalary: £30,000 per annum + 10% OTE (quarterly bonus)Night Shift Allowance: £6,400 per annum (paid monthly, takes annual salary up to £36,400)Hours: 37.Shift Pattern: Rotational 4 shifts per calendar week, including weekendsTypical Night Shift Hour

SupSupport Team Leader / Service Manager Skipton- BD20 4 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 4

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our Service teams and drive our

Service Team Leader – Clinical Coordination PathwaysLocation: Hybrid (Remote & Clinical Sites)Salary: Up to £32k Hours: Full-time, 37. Contract: Permanent Organisation: Specialist Healthcare Provider About the Role We are seeking an experienced and proactive Service Team Leader to oversee the del

Support Team Leader / Service Manager Middlesborough 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 4 b

Job DescriptionField Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefitsJoin Detectronic's Field Services team as a Team Leader!More about the role:Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work

Support Team Leader / Service Manager York (YO31) | Supported Living (11-bed flats model) Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annum We are looking for a motivated and experienced Support Team Leader / Service Manager to

Field Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefits. Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance. Join Detectronic's Field Services team as a.

Lead, motivate, and develop a team of Customer Service Advisors (CSAs) to deliver outstanding customer experiences across multiple contracts Ensure day-to-day operational effectiveness of the contact centre, proactively identifying and resolving issues Produce, analyse, and interpret operational and

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. Contractual Hours: 37Region: CentralJob Category: Administration Job Descr

The Customer Service Team Lead will manage the client services team within the floor to ensure all emplo. Job Description We are recruiting for a Customer Service Team Lead to be part of the Rapport team, based at our client's office in Fenchurch Street. You will be part of a large and diverse team

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

Key responsibilities include: Leadership & Team Development Lead, motivate, and develop a Customer Support team through regular 1:1s, coaching, and performance management Manage appraisals, probation reviews, PDRs, and performance goals Allocate workload and inbox ownership to ensure service coverag

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. Contractual Hours: 37Region: CentralJob Category: Administration Job Descr

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. What Youll Do<

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. Contractual Hours: 37Region: CentralJob Category: Administration Job Descr

Working in customer service environment or a customer focussed role Managing a team in highly regulated environment Experience of successfully working in ad hoc project / change initiative Oversight of quality control and other key controls associated to customer service function Team communication

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

Key Responsibilities Coordinate end-to-end service pathways from initial contact to completion, ensuring compliance with internal standards Manage bookings and follow-ups in line with capacity and service timelines Provide professional, accurate, and empathetic communication to clients and stakehold

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

The successful candidate will lead performance metrics while ensuring exceptional care for customers. Ideal candidates will have retail management experience, a collaborative spirit, and a passion for coaching their teams. A leading pharmacy and beauty retailer in the United Kingdom is seeking a Sto

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

The ideal candidate will lead a team to ensure efficient operations, maintain legal compliance, and drive high customer service standards.

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

A major UK retailer is looking for a Team Manager in Food in East Midlands to lead a shop floor team, ensuring exceptional service and operational success. You'll be responsible for driving sales, coaching your team, and promoting a customer-focused culture. The role demands strong leadership, comme

This opportunity offers a chance to contribute significantly to the operations of a high-performing team. A public safety organization in Bedford is seeking a dedicated Executive Assistant to provide support to the Chief Fire Officer and manage the executive team.

We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers. As a Checkout Team Leader you’re the driving force behind our Checkout team and as part of your role you will:. Create a team that delivers outstanding, friendly and helpful servic

A leading automotive group is seeking a Service Team Leader to join their Derby Maxus dealership. The successful candidate will be responsible for leading a team, ensuring exceptional customer service, and achieving profit objectives. With a focus on team development, this role also emphasizes the i

A leading hospitality firm in Greater London is seeking a Guest Service Team Leader to lead the front office and support staff. A solid knowledge of property management systems and team leadership is required. This role is vital for ensuring a high standard of service within the organization.

A leading ethical beauty brand is seeking a Team Leader to drive sales and enhance customer experiences by coaching Customer Consultants. The role involves managing store operations, building relationships with customers, and assisting in training new staff.

A leading home improvement retailer is seeking a Sales & Service Team Manager to lead teams and enhance customer service. The ideal candidate will have a passion for customer experience and team leadership. You will oversee store teams, foster a high-performing and inclusive environment, and develop

A leading retailer is seeking a Team Manager in Food to lead a dedicated team on the shop floor. In this pivotal role, you will ensure exceptional customer service, drive commercial performance, and uphold high operational standards. Ideal candidates should possess strong leadership skills, a keen u

As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within Exeter Crown Court, Exeter Magistrates Court, Barnstaple Magistrates Court, Newton Abbot Magistrates Court, and Remote Live Link Site. You will also line manage a Deput

In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. The Service is looking for a driven, dedicated and professional Executive Assistant to support the Chief Fire Officer (CFO) and manage a sm

Service Team Leader## Job IntroductionThe Pentagon Motor Group have an exciting new opportunity for a Service Team Leader to join our team at our highly successful Derby Maxus dealership. Have a real passion for delivering the highest levels of customer service* Are a team player who can motivate

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team ensuring exceptional service and availability. Ideal candidates should possess strong leadership qualities and a keen commercial acumen alongside a commitment to delivering high standards. Join the dynamic team to make

A leading motorway service operator in the UK seeks a Supervisor to join their team. Ideal candidates will have prior experience in retail or catering, a passion for customer service, and ambition for management progression.

This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of w

Successful candidates will have a proven track record in retail, a passion for customer service, and excellent leadership skills. A leading retail company in Wembley is seeking a dedicated Store Manager to lead their branch team. The role involves managing daily operations, ensuring customer satisfa

A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement. Responsibilities include leading the sales team, managing operations, and training staff. Ideal candidates will have leadership experi

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team and drive customer service excellence. This role involves accountability for commercial performance and team coaching in a high-impact environment. Applicants should demonstrate strong leadership, resilience, and opera

A leading UK supermarket is seeking a Checkout Team Leader to enhance customer service performance. This role involves leading the Checkout team, ensuring a positive and engaging work environment, and utilizing tools for service optimization. Candidates should possess strong team leadership skills,

This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of w

The ideal candidate will have experience in a similar role, strong leadership skills, and a focus on customer service. You will lead and manage a team, ensuring operational excellence and adherence to health and safety standards. The role involves optimizing rental assets, facilitating communication

A leading home improvement retailer in the UK is seeking a Sales & Service Team Manager to lead and inspire teams to deliver exceptional customer service and drive sales. The ideal candidate will have a passion for customer experience and an ability to develop a diverse team. In this role, you will