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We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction. This position primarily supports remote work, with a preference for candidates in or around London, and offers various health benefi

A leading legal technology provider seeks a Customer Success Manager to enhance customer engagement and satisfaction in Greater London, UK.

A leading technology firm in Greater London is seeking a Strategic Customer Success Manager to ensure customers realize their investment value. Responsibilities include managing a portfolio exceeding £100k in revenue, developing customer growth strategies, and fostering internal collaboration to im

A leading SaaS company in the UK is looking for a Customer Success Manager to manage client relationships and drive satisfaction. This remote role emphasizes developing strategic plans and ensuring customer satisfaction. Candidates should have a background in audit or risk management, with fluency i

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Collaborate with the Sales team to expand customer accounts. Very organized, ability to manage a high number of ongoing customer threads.

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Develop and maintain strong relations

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Years in SaaS Post‑Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital Account Management, specifically within a high‑growth SaaS environment.

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. At Comply, our customers’ success. This role includes responsibilities for Customer Success activities (e.

Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we con

A progressive SaaS company in London is seeking a Senior Customer Success Manager. The ideal candidate has over 3 years in Customer Success within a B2B SaaS environment and strong knowledge of data platforms. You will ensure seamless customer onboarding, drive adoption, and identify growth opportun

A leading EV solutions provider in Greater London is seeking an experienced Customer Success Manager for Europe. The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. The ro

A global SaaS workforce management company is seeking a Customer Success Manager to manage Small Business customers. This role focuses on driving product adoption and ensuring customer success through proactive engagement and internal collaboration. Candidates should have 2+ years of B2B customer-fa

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. You should have a Bachelor’s degree and a minimum of 5 years in a customer-facing role within a service company, ideally in telecommunicat

You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will also serve as the lead of a team of s-CSM focused on a portfolio and territory:. Customer Success Managers proactively

A technology solutions provider in the UK seeks a Customer Success Manager to enhance client relationships and drive satisfaction. Candidates should possess strong customer-facing and consulting skills, along with a Bachelor’s degree or equivalent experience.

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability. The po

Success in this role will be measured through a combination of customer satisfaction, platform adoption, and customer engagement across the assigned portfolio. Senior Customer Success Manager. Support the successful renewal and expansion of customer accounts by ensuring customers continuously realiz

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion

In this pivotal role, you will lead the customer success function with a focus on maximizing customer satisfaction and retention. Ideal candidates need experience in customer success leadership within SaaS environments and a proven ability to manage portfolios in the £1m-£10m ARR range. A recruitm

As a Senior Customer Success Manager at Parametric Technology (UK) Limited, you will be a strategic partner for our key enterprise customers, ensuring their successful adoption, utilization, and expansion of our solutions to drive maximum value and foster long-term relationships. Mentor and guide ju

We’re looking for a Customer Success Manager to join our team. For more complex pilots and structured evaluations, you’ll work alongside the Revenue team, bringing a Customer Success perspective on onboarding risk and helping define what success looks like before contracts are finalised. Experie

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Comfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle. Internally you will represent the voice of the cus

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Proficient with BI, Google Workspace, and customer success tools. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Design and lead experiments to improve

A leading digital recruitment agency is looking for a Customer Success Manager to enhance client relationships across its portfolio. This role requires a background in paid media or digital marketing, focusing on driving platform adoption and providing exceptional customer support.

We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. As the dedicated Customer Success Manager, you’ll be the strategic partner and trusted advisor across EMEA - helping them harness Claude’s full potential of all o

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

We are looking for an experienced customer success person to join our team as a Customer Success Manager on the Enterprise Team. Our success is defined by our customers' success. You will be responsible for accurate revenue and renewal forecasting, understanding customers goals and implementing tail

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customers to unlock transformative value from innovative technology? Optimizely is seeking a dynamic and experienced Senior Customer Success Manager to join our pioneering Opal team. Cus

As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time, and scale their social strategy efficiently. Feedback Loop: Act as the voice of the customer within the company, rela

A dynamic proptech startup is seeking a Customer Support/Success Manager to join their team. This role offers a unique opportunity to influence the customer success processes within a high-growth environment.

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Ensure successful post‑launch optimization and iterative value unlock through structured success plans and

We’re hiring a Customer Success Manager to own the post-launch relationship with our enterprise customers and ensure they adopt, scale, and renew year after year. As a Customer Success Manager, your mission will be to:. Strong use of structured customer success frameworks (success plans, health sc

Enablement: Complete revenue org onboarding enablement, role specific enablement, SailPoint certifications, and all assigned compliance / security tasks + Shadowing: Shadow CSMs on customer meetings + Portfolio: Review your assigned customer portfolio, familiarise yourself with the customer succes