Customer success manager remote jobs in Stoke-on-Trent - Page 4Create job alerts

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A leading financial services firm in Greater London seeks a Customer Success Manager to drive client retention and growth while enhancing customer relationships.

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”.

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. The Customer Success Manager begins engaging

A dynamic tech company in Greater London is seeking an experienced Account Manager to build relationships with high-tier customers and enhance customer success. The ideal candidate has a strong background in Customer Success or Account Management and is energetic and personable. You will manage cust

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Deliver seamless onboarding experiences, ensuring clients are set up for success. Someone who is empathic, listens and understands the customer’s needs through strong relationship

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer‑facing position. Custom

As a Senior Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to prov

Define and track core customer success metrics (e. Customer Success, consulting, agency, or sales). Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems.

Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. You will lead a Team Of Customer Success Managers (CSMs), ensuring Customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion. Manager, Cust

A leading commerce media firm in London is looking for a Customer Success Manager to drive the commercial performance of retail media partnerships. Candidates should have experience in customer success or ad tech, strong analytical and communication skills, and a detail-oriented mindset.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

Customer Success Manager (CSM). Develop and implement customer success strategies that drive adoption, satisfaction, and retention among our largest customers. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improveme

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Drive strategic alignment by translating cus

A leading estate technology provider in Greater London is looking for a Customer Success Manager. You will be responsible for managing a portfolio of customers, focusing on relationship-building, customer satisfaction, and identifying upsell opportunities.

A global leader in the lottery industry is seeking an individual to join their Customer Service team. Candidates with previous experience in customer service, sales, or retail are preferred.

Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice. Work with the wider business at Bromcom to pro

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

We’re looking for a high‑energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. Customer Confidence – Customers feel heard, supported, and valued. Customer Success, Account Management, or SaaS retention roles.

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You work with internal teams and customers to drive adoption, engagement and growth. To be successful in this role you have:.

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Prior experience as a Customer Success Manager. Customer Success Manager (Enterprise) (Fluent in Italian)

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. You'll collaborate closely with Account Managers and internal teams to ensure customer satisfaction and drive engagement with Freshworks' innovati

A property management tech company in London is seeking a Customer Success Manager to oversee client onboarding and ensure successful engagement with their platform.

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Enterprise Customer Success Manager. Enterprise Customer Success Manager.

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, soluti

And we need a passionate Customer Success Manager like you to help us get there. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, France and Germany. Account Management, Success Management or other customer facing relationship roles, add

Proven track record of successfully managing customer relationships and results delivery. Support the customer success team to ensure quality execution that drives towards client’s business objectives and key metrics. You will be accountable for managing the success of the full customer lifecycle

Customer Success Managers at MarqVision are self‑motivated and proactive, relationship builders, people persons, and have experience managing multiple stakeholders. Define timelines, milestones, and success criteria, while ensuring that they are successfully achieved. Customer Success and/or Accou

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. Our constantly expanding tech

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. As a Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate e

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security re

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will report to the Manager of Customer Success.

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. You’ll own a portfolio of Anima customers end to end. That means onboarding new clinics, driving adoption, fanaticism and best-in-class customer retention.

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall a

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction. This position primarily supports remote work, with a preference for candidates in or around London, and offers various health benefi

Develop and document advanced, cross‑functional, account strategies in Customer Success Plans, deliver success through value and insight relevant and unique to each customer. Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure b

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. This is a fast‑paced startup environment, and we expect our Customer Success Managers to support the customer journey from end to end. Beyond traditional customer success, you'll drive innov

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

As a Customer Success Manager for Key Accounts, you will manage a portfolio of 10-15 existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). In the Customer Success Manager role, you will be managing a variety of named accounts

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Develop and maintain strong relations

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support customer goals and long‑term success. Experience in Customer Success, Account Management,

A Senior Customer Success Manager. Acts as the customer focal point in the organization and actively keeps customers informed on product updates, new use cases, updated training offerings, as well as helping customers map out their journey to achieve maximum value. Senior Customer Success Manager (C

A leading cybersecurity company based in London is seeking a Customer Success Manager to be the primary point of contact for its Enterprise customers post-sale. This role involves building strong relationships with customers to ensure their success and advocating for their needs within the company.