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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As the DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and processes that enable continuous integration, delivery, and deployment of software applications. This position will also involve collaborating with development and operations teams to streamline workflows, automate repetitive tasks, and ensure the reliability, scalability, and security of the production environment. The position may involve being available for on-call duties as part of a scheduled roster. What you'll do • Lead and manage a team of DevOps engineers responsible for the development , deployment, and maintenance of infrastructure and automation systems, • Oversee the design, implementation , and optimization of DevOps products and workflows, • Collaborate with cross- functional teams, including product management, operations , video engineering, and monitoring, to ensure seamless delivery of infrastructure services, • Monitor and troubleshoot infrastructure delivery issues , ensuring high availability , quality of service, • Implement and manage cost optimization strategies to ensure efficient use of resources and budget control, • Stay current with industry trends and emerging technologies , incorporating them into the team's projects as appropriate, • Provide mentorship and professional development opportunities for team members , fostering a culture of continuous learning and improvement, • Manage team WIP limits , roadmaps, timelines, and resources to ensure successful delivery of multiple projects What you'll bring, • Experience working on multiple projects as part of a cross- functional team, • Working with architecture teams to design scalable , fault- tolerant , and cost- efficient solutions, • Passion for researching and implementing new technologies, • Experience with mentoring/knowledge-sharing, • Proven experience in coding with a programming/scripting language (e.g. Java, Golang , Javascript , Python, Bash), • Proven experience in IAC frameworks (e.g. Terraform , Ansible , Pulumi ), • Proven experience in using LINUX/UNIX, • Proven experience in using the GitOps approach and related tools (e.g. ArgoCD , FluxCD ), • Proven experience in working with DB (RDBMS or NoSQL ), • Proven experience in a containerized environment (k8s, docker ) and tools ( kubectl , Helm, kustomize , docker -compose), • Proven experience in networking and security standards, protocols and best practices, • Proven experience in logging systems (e.g. ELK stack ), • Proven experience in monitoring systems (e.g. Prometheus ), • Proven experience in tracing systems (e.g. OpenTelemetry , Jaeger), • Experience in performance optimization and resource management, • Relevant certifications (AWS, Google), • Understanding of Agile methodologies, • Ability to diagnose and resolve service- affecting issues in a Broadcast/ Livestream environment, • Pro- active attitude Team overview As a DevOps team within a prestigious broadcasting organization, we work closely with architecture, support , playout , distribution teams, and creative collaborators to bring innovative solutions to life. Our primary goal is to deliver end-to-end systems that meet the unique needs of our customers, starting from the initial concept and design phase all the way through to the deployment of a fully operational, polished product. We pride ourselves on being a small but highly efficient and well-structured team, with clearly defined roles that leverage each member's strengths to ensure seamless project execution. Our collaborative approach and strong communication channels enable us to adapt to dynamic requirements, maintain high-quality standards, and consistently deliver impactful solutions that enhance broadcasting workflows and audience engagement Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content! The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The IT Service Transition Engineer role will be the technical lead, working side-by-side with the PMO and Support teams in the delivery of customer IT transitions (onboarding / offboarding). Creating detailed onboarding and offboarding plans, contributing in project meetings (including onsite visits

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