Sales Administrator
6 days ago
£12.21–£21 hourly
Full-time
Redbridge, London
We are seeking a motivated and detail-oriented individual to join our team. The successful candidate will be responsible for a variety of sales and marketing support functions aimed at driving business growth and ensuring high levels of customer satisfaction. Key Responsibilities: Plan and Execute Marketing Campaigns:
Assist in the development and implementation of marketing strategies and campaigns across various channels (email, social media, print, etc.) to promote products and services. Coordinate with internal teams and external vendors to ensure timely execution. Respond to Customer Inquiries:
Handle incoming queries from customers via phone, email, or chat in a professional and timely manner. Provide accurate information about products, services, and promotions, and escalate complex issues to the appropriate departments when necessary. Maintain Sales Database:
Accurately input and update customer and sales information in the company’s CRM system. Ensure data integrity and assist with generating regular sales reports and performance metrics. Record and Submit Sales Activities:
Document all sales-related activities including calls, meetings, follow-ups, and outcomes. Submit weekly and monthly activity reports to management to provide insight into performance and pipeline status. Qualifications: Strong communication and interpersonal skills Basic understanding of sales and marketing principles Proficient in Microsoft Office Suite and CRM tools Highly organized and able to multitask in a fast-paced environment Prior experience in a similar role is a plus