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Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. About The Role • Our Cloud Migration Engineers work with emerging technologies to automate and configure services, specifically relating to the migration from VMWare to Hyper-V., • This is a fixed-term Cloud Migration Engineer role, focused on delivering a defined project to migrate multiple platforms and workloads from VMware to Hyper-V., • The engineer will be responsible for supporting the planning, execution, and validation of the migration, working across different environments to ensure a smooth transition with minimal disruption., • The role will involve collaborating with external customers and internal infrastructure and application teams, assisting with VM assessments, supporting migration activities, resolving issues as they arise, and helping stabilise the new Hyper-V environment post-migration., • The overall skill requirements are moderate, suited to a mid-level Windows Engineer with a solid foundation in Windows Server administration and hands-on exposure to either VMware or Hyper-V environments., • Candidates should VMware Professional VCP-DCV certified. Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment – our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we’ve created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we’ve got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We’re also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Senior Infrastructure Engineer Full time Permanent Position Location: This role is based in there office located in Hammersmith, London + 1 day remote work per week They are looking for a highly motivated and experienced Senior Infrastructure Engineer to join the global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting there entire IT infrastructure, which supports the business operations across multiple international locations. This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services. Key Responsibilities Infrastructure Management & Support: • Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems., • Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates., • Proficient in managing a complex SCCM environment, including Distribution Points, and other sites over a slow WAN link, Experience with Cloud Management Gateway., • Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management., • Ensure the security of our infrastructure and data by managing on-premises and cloud security controls, and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching., • Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform., • Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base., • Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure., • Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers., • Collaborate with international teams to ensure the seamless delivery of IT services to all global employees., • Address the challenges of a distributed workforce, utilising technologies like SCCM CMG, and VDI for remote access and device provisioning., • Navigate the complexities of regional IT regulations and data sovereignty requirements (eg, GDPR)., • Contribute to the development of the global IT roadmap and strategy, identifying opportunities for innovation and improvement., • Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development., • Create and maintain comprehensive documentation for infrastructure, systems, and procedures within our knowledge base to ensure accurate and up-to-date information. Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Qualifications & Experience • Experience in ServiceNow administration and/or development would be a significant advantage., • Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate,, • VMware Certified Professional (VCP), or other Microsoft 365/Security certifications., • Familiarity with ITIL & NIST frameworks for service management., • Experience working in an agile environment

Network and Infrastructure Engineer Up to £50,000 per annum Bromley, Kent Full-Time Permanent About the Role We’re looking for a driven and collaborative Network & Infrastructure Security Engineer to join our agile infrastructure team. In this hands-on position, you’ll take the lead on network engineering while also contributing to broader infrastructure operations—so a strong foundation in both areas is essential. You’ll be instrumental in maintaining and enhancing a secure, resilient, and high-performing IT environment. This role is ideal for someone who enjoys working across disciplines, thrives in a team-oriented setting, and is passionate about delivering robust and secure technology solutions. Key Responsibilities • Manage and optimise network infrastructure, including virtual networks, cloud platforms, and WAN technologies., • Configure and maintain firewalls, routers, switches, and load balancers., • Deploy security and operational updates in line with business guidelines., • Monitor network performance and resolve bottlenecks., • Support backup and disaster recovery solutions., • Familiarity with Microsoft Azure cloud services and architecture, • Dell Servers, including iDrac, • Strong knowledge of networking protocols (TCP/IP), subnetting, VLANs, VPNs, and load balancing., • Experience with FortiNet firewalls and Cisco switches (including CLI configuration and firmware updates)., • Proficiency in Windows operating systems and active directory., • Demonstrated ability to design / troubleshoot complex network., • Experience working with hybrid infrastructure and virtual networks., • Ability to work collaboratively across infrastructure and security teams. We value team players who bring fresh ideas, enthusiasm, and a collaborative spirit. If you’re passionate about network security and infrastructure, and want to make a meaningful impact in a close-knit team, we’d love to hear from you. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams across Europe. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Ideally have knowledge of public safety technologies, • First and/or second line support in an enterprise / Cloud-based environment, • Incident management and problem resolution experience, • Microsoft operating platforms, including Microsoft cloud-based services (Azure), • Microsoft SQL Server deployment and management ideally, • WAN/LAN hardware, configuration and management, • Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally, • Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally, • Virtualisation (ESXI/HyperV/Virtualisation), • Technologies: MS Server 2019/22/25, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS, • Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN, • Knowledge of ITIL processes in a support environment This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services, • Leading, mentoring, and developing a small IT team, • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro, • Administration of Linux servers, including scripting, web, file, and directory services, • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points, • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP), • Managing Active Directory, VPNs, server/application security, and print services, • Monitoring SLAs and ticketing systems, ensuring service standards are maintained, • Preparing and presenting annual IT budgets and reporting regularly to stakeholders, • Managing service contracts, renewals, and the firm’s asset register, • Providing hands-on support for user issues, practice management systems, and infrastructure, • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential), • Strong Linux administration and command-line scripting skills (Bash/Python), • Proven networking expertise including SonicWall, Brocade, and Ubiquiti, • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security, • Working knowledge of Windows 10/11 and Windows Server environments, • Demonstrable experience managing an IT function and reporting to senior stakeholders, • Strong documentation skills and structured approach to infrastructure management, • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery, • Stable, professional services environment, • Opportunity to modernise and develop infrastructure, • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

A market-leading public safety client of ours, which provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second-line technical support to a number of their UK-based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK, Vienna and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Site acceptance testing Your Experience • First and/or second line support in an enterprise / Cloud based environment, • Incident management and problem resolution experience, • Microsoft operating platforms, including Microsoft cloud-based services (Azure), • Microsoft SQL Server deployment and management ideally, • WAN/LAN hardware, configuration and management, • Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally, • Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally, • Virtualisation (ESXI/HyperV/Virtualisation), • Technologies: MS Server 2019/22, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS, • Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN, • Knowledge of ITIL processes in a support environment, • Telecommunications systems experience (telephony/ Radio integration) If this looks like something that could be right for you or you would just like to hear a bit more please feel free to hit apply or contact Lewis Dunn@ ARM on 02392 228237 or

🎓 Kickstart Your International Career in Tech Sales – Join No 1 global consultancy & EIMS! 📍 Location: Bournemouth, UK (Hybrid: 3 office days + 2 WFH) 💰 OTE Year 1: Up to £35,000 (base + bonus + commissions) Languages: German ___ Global ltd is a Tech B2B agency with UK HQs and offices in Spain, USA, New Zealand, the Philippines, and South Africa. We’re known as the Tech Sales “ROI” experts, and our end-to-end sales and marketing solutions help tech brands such as Adobe, SAP, HP, Dell (and more) grow their businesses faster and more efficiently. We team up with the world's top consultancy to connect with their key enterprise clients, bringing them a game-changing end-end B2B video platform for major SPORT media players (like BBC, Sky, NFL, Eurosport), with strong support for hyper-personalized user experiences, AI-driven ads, and flexible monetization. We're hiring 2 German Hunters, who love a challenge, and are pumped to tackle big accounts—in return for top-tier tech sales training, skills and experience that'll supercharge your career in SaaS sales. What you will be doing: • B2B outbound outreach targeting ideal enterprise account on behalf of our top global consultancy partner to book qualified discovery meetings, • Build rapport & nurture relationships with C-level prospects in DACH region, • Act as a main point of contact for your clients and provide exceptional customer service., • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution, • Ensure warm handover of qualified opportunities for high-value deal ($3-5M) to Account Manager to negotiate further 🌟 What’s In It For You? • 💰 OTE Year 1: £35,000 (base salary + bonus + commission), • 🏖️ Hybrid working model: Work from home on Mondays and Fridays, and collaborate in our vibrant Bournemouth HQ (BH2 6BJ) Tuesday–Thursday, • 🚀 The chance to transition into Microsoft, Adobe, Sage etc. after proving yourself, • 🏆 Regular incentives: Sales trips to Paris & Barcelona, gift cards, “Beach Target” Fridays & more!, • 🌍 Work & Travel opportunity in one of our 9 cool global locations (Spain, USA, New Zealand, South Africa, Philippines), • 📚 Access to 30+ years of best-in-class training via our EIMS University platform, • 📈 Fast-tracked career progression: 95% of our leadership team started in roles just like this! ___, • 🌍 A diverse, multicultural, and high-energy team culture. Follow us on Instagram @eimsbiz to see what we’re all about. Who are you: • Speak German as your FIRST language, • Have a real desire to build a career in technology sales, • Previous B2B/B2C sales experience or strong commercial mindset, • Self-motivated, proactive, flexible, and curious, • Display a learning & growth mindset 👉 If you’re hungry to accelerate your sales career, open to learning, and want to build a future in one of the world’s most exciting industries, this is your chance. Apply today and take your next step in Tech Sales with EIMS!

Overview The Workflow Developer is responsible for designing, developing, and continually improving workflows, automations, and integrations across the firm’s core business systems — including case management and finance platforms. The role ensures that processes are efficient, reliable, and aligned with legal‑sector best practices. Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‑documented technical solutions that support high‑quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from home (or another UK location) for up to 50% of their time. Individuals can also apply for other flexible working options either at the time of recruitment or during the course of their employment. The ability to occasionally travel to other firm locations for project work or system rollouts is desirable as well as participating in planned evening/weekend releases where required (with notice). Responsibilities Workflow & Systems Engineering • Develop, configure, and maintain workflows across case management, practice management, and finance systems to support efficient legal and business operations., • Create SQL queries, stored procedures, scripts, views, and data routines to support workflow logic, reporting, and system optimisation., • Design integrations between systems using APIs, REST services, and approved integration tools., • Work closely with legal teams, Finance, and Business Services to gather and analyse requirements., • Translate business needs into clear technical specifications with documented acceptance criteria., • Communicate complex technical topics in a clear, structured, and accessible way to non‑technical users., • Ensure workflow changes follow the firm’s change control and release processes., • Maintain accurate, audit‑ready documentation for all customisations, integrations, and data flows., • Participate in problem reviews and root‑cause analysis where workflows or data issues are involved., • Analyse end‑to‑end data flows across business systems and recommend improvements for performance, accuracy, and reliability., • Build and manage automations using integration platforms or low‑code tools (e.g., Power Automate, Boomi, or equivalent)., • Contribute to project planning, providing technical input on workflow impacts, effort estimates, and release sequencing., • Develop and execute test plans (unit, integration, UAT support) to ensure robust delivery., • Prepare and deliver handover documentation to IT Support, ensuring readiness for BAU operation., • Collaborate with external suppliers on enhancements, defect resolution, updates, and technical troubleshooting., • Ensure supplier-delivered work complies with firm standards, development principles, and security requirements., • Ensure workflows and system enhancements uphold confidentiality, GDPR, and legal services data governance standards., • Implement secure development practices including least‑privilege design, validated integrations, and audit‑ready logging. We are looking for someone who is; • Customer‑centric, proactive in understanding user needs and improving system usability., • Structured, methodical approach with keen attention to detail and documentation quality., • Curious, innovative, and motivated to seek improvements and adopt modern tools., • Able to manage competing priorities and deliver against deadlines., • A strong team player who collaborates well with IT Support, Projects, Security, and business stakeholders., • Minimum 2 years’ experience in a development, system customisation, or workflow-focused technical role., • Strong SQL experience (queries, stored procedures, performance troubleshooting)., • Hands‑on experience designing workflows, automations, or system integrations., • Strong understanding of data flows and information architecture., • Ability to analyse complex requirements and produce structured, high‑quality technical solutions., • Strong written and verbal communication skills, with the ability to engage confidently with stakeholders at all levels., • Experience creating and maintaining clear technical documentation., • Experience in the legal sector or professional services environment., • Familiarity with systems such as iManage, Aderant, Peppermint, or similar case/practice management platforms., • Experience with integration platforms (e.g., Dell Boomi), automation tools (e.g., Power Automate), or low‑code development., • Understanding of ITIL principles (incident, change, problem)., • Exposure to DevOps, CI/CD, or structured testing and release methodologies., • Knowledge of APIs, RESTful services, and authentication methods.

🚀 Territory Account Manager – Step Up Your Sales Career with Adobe! Location: Bournemouth, UK (Hybrid 3 days a week in the office) Salary: OTE: £38,000 to £43,000 Languages: German Relocation package: £2000 Visa support: we cans aupport with Skilled Worker Visa those who currently hold UK Grad Visa At EIMS Global Ltd, we’re the sales growth engine behind the world’s biggest tech brands – from Adobe and SAP to Dell and HP. We exist to help global technology leaders scale smarter, sell faster, and expand their market share across the world. Now, we’re looking for a driven German-speaking Inside Channel Account Manager to join our Adobe team – one of the most iconic brands in the tech industry. 🌟 What’s In It For You? • 💰 OTE Year 1: £38,000 to £43,000 (base salary + uncapped commission), • 🏖️ Hybrid working model: Work from home on Mondays and Fridays, and collaborate in our vibrant Bournemouth HQ (BH2 6BJ) Tuesday–Thursday, • 🚀 The chance to transition into Adobe after proving yourself, • 🏆 Regular incentives: Sales trips to Paris & Barcelona, gift cards, “Beach Target” Fridays & more!, • 🌍 Work & Travel opportunity in one of our 9 cool global locations (Spain, USA, New Zealand, South Africa, Philippines), • 📚 Access to 30+ years of best-in-class training via our EIMS University platform, • 📈 Fast-tracked career progression: 95% of our leadership team started in roles just like this! Watch Claudette’s story here, • 🌍 A diverse, multicultural, and high-energy team culture. Follow us on Instagram @eimsbiz to see what we’re all about. 💼 What’s the Role? AS TAM, you’ll play a key role in driving revenue growth across Adobe’s partner ecosystem. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. This isn’t just another sales job. It’s the perfect next step for BDRs, SDRs, or inside sales reps who want to level up. You don’t need channel experience – we’ll train you to become a trusted advisor to Adobe’s partners. And here’s the real game-changer and multiple doors open: not only you can progress to senior or management roles within EIMS but also our tech clients regularly hire our top reps into their own teams. That means your future earning potential, career growth, and international opportunities could accelerate faster than in almost any other sales role on the market. Your Day-to-Day: • Manage top-tier renewals across non-named (CSMB) accounts, ensuring on-time, smooth contract renewals while maintaining a high customer retention rate., • Use each renewal as a strategic growth opportunity. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe Express, Acrobat Studio, and AI Assist to expand adoption and deliver more value., • Partner closely with the Channel Account Manager (CAM) and reseller network to coordinate renewal strategies, optimize customer engagement, and ensure alignment on sales objectives., • Keep forecasts and pipelines up to date in SalesForce, and add detailed insights in Adobe’s internal tracking tool to provide clear visibility on renewals, upsells, and key account activity. Who are you? • Speak German as your FIRST language and has work experience in France/Belgium, • Previous B2C or B2B sales prospecting experience (1 year), • Ambition, proactivity, and the drive to build a high-earning career, • Excellent communication & relationship-building skills, • Understanding of Marketing and Sales activities 👉 If you’re hungry to accelerate your sales career, open to learning, and want to build a future in one of the world’s most exciting industries, this is your chance. Apply today and take your next step with Adobe & EIMS!

Big Picture has provided technical sales and training teams to the IT and electronics industry worldwide since 1996. Clients have included Dell, Intel, Microsoft, Canon, Amazon, and Lenovo, working across all segments and verticals. Big Picture's award-winning teams work with direct sales, channel partners, and customers to drive adoption of new technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales and Business Development Managers throughout the UK. Successful candidates will have experience within the compute sales channel, compute direct sales and have successfully managed teams. Responsibilities • Understand the clients' objectives on sales and training outcomes for the team to deliver to direct sales, channel partners and customers., • Strategise methodologies and processes to deliver on these outcomes. This will involve planning both team activities and measurement criteria to ensure the team overachieves on expectations., • Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/ service gaps., • Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients., • Identify any instances of underperformance or knowledge/ skills gaps and build a program to support the teams in removing any barriers to success., • Improve the ongoing service delivery by collating feedback from all internal and external stakeholders and recommending changes to align with more successful outcomes., • Support the extended team by delivering product presentations and keynotes during roadshows. Skills • Proven track record of driving teams to achieve sales targets and operational excellence, • 5+ years in-depth knowledge of the IT sales market, both in direct and indirect channels, • Excellent reporting and analysis acumen, • Pro-active management experience - leading from the front, • Innovative team building and motivational skills, • Creativity in overcoming obstacles and driving change

EUC Engineer Central London | Hybrid £65,000 - £80,000 per annum Is this the EUC Engineer role for you? Crone Corkill are partnered with a Central London based firm as they look to hire an EUC Engineer permanently – Becoming the first hire in a standalone role (for now at least). Working as part of a fairly large IT team, you’ll be instrumental in building out the function from scratch. Working closely across different IT and non-tech teams, end user computing will ultimately be your core focus, with responsibilities including the deployment of desktops, laptops and mobile devices via Autopilot, handling endpoint and mobile device management via Intune, writing PowerShell scripts, dealing with 3rd line escalations, updating AVD Windows images and more. Please note that experience working in a similar capacity within the Legal industry is very highly advantageous. What will you do as an EUC Engineer? • Lead the new End User Compute function, initially on a standalone basis, with a view to expand the team as time goes on, • Provide strategic oversight as you build the EUC function, ensuring alignment to their ongoing growth strategy, • Use Autopilot for the designing, building and deployment of devices, such as laptops, mobile devices, desktops, etc, • Optimise Microsoft endpoint & mobile management solutions, such as Intune and SCCM, • Advocate for automation, develop PowerShell scripts to automate processes, deployments and other IT related tasks, • Maintain Azure Virtual Desktop Windows build images, • Manage/support M365 applications and services, • Provide 3rd line escalation support for 1st/2nd Line Analysts, • Collaborate with the wider IT team, including the Applications function, using tools such as iManage and Aderant What skills do you need as an EUC Engineer? • Experience providing high levels of EUC knowledge in the Legal space, • Autopilot, • Intune & SCCM, • PowerShell, • Active Directory, Entra ID, Group Policy, • Azure Virtual Desktop (AVD), • iOS support, • M365, Azure and Windows 11, • Dell & Lenovo laptop support (desirable), • iManage (desirable)

WHY IS THIS ROLE WORTH A READ? This role is an opportunity to get a head start in the world of business. Firstly, you will develop a skill set that is highly prized in the industry and will be very valuable throughout your career. Secondly, you will understand the business world at a strategic / market level. And thirdly, you will build an incredible network of senior executives at the world’s largest firms. The price of entry? You must have impeccable written and spoken English and a minimum 2:1 at Degree level from a Russell Group university in the UK. HOW SO - WHAT DO YOU DO? Seraph Science is a C-Suite Marketing company. We work with major tech brands such as Dell, HP, Accenture and Verizon to help them implement highly effective C-Suite engagement strategies. Our expertise is based on research into the decision psychology of the C-Suite. By joining our team, you will develop a unique set of skills with a specialist firm in the field of B2B Marketing. WHY JOIN SERAPH? Seraph is a recognised specialist in our field, and offers a progressive place to work with a vibrant culture and a modern approach to work. All the team benefit from hybrid working and a 4.2-day week (Monday 12PM to Friday 3:30PM) as well as regular team drinks, and a focus on skills. Joining Seraph offers you: 4.2-day week Hybrid working 25 days holiday (min.) Annual boat and xmas parties Monthly team drinks Structured on-boarding & training Weekly training sessions Bike-to-work scheme Vitality health insurance NEST pension ARKETING It’s difficult to put a label on this role – it’s multi-faceted and varied. The complexity of the challenge means no two days are exactly the same, and no two projects either. It requires intellect, calmness under pressure and a desire to achieve. Being good with people and communication is also key. Here’s a breakdown of the key activities: Managing projects from kick off to completion 18% Researching latest insights and developing topics 14% Managing your social engagement team, such as LinkedIn outreach executives 31% Analysing project performance and adjusting tactics 13% Interviewing senior executives (pre-arranged Teams meetings) 13% Client relationship management and project reporting 11% OK, WHAT ELSE? You will receive training on our C-Suite Marketing Methodology. It’s a great opportunity to develop your marketing, business and consultancy skills early in your career. Your starting salary is reviewed at 6-months (+£1K) and when you reach Senior Project Manager it increases to £30,000 (usually within the first 12-months). There's also a bonus of £6K, giving an OTE of £33,000. Finally, we believe in growing from within – culture is very important to us, so we always look to promote rather than hire new management. WHAT KIND OF PERSON IS GOOD AT THIS ROLE? This role will suit you if you are intelligent (degree or masters), commercial and charismatic. Being a good team player is essential (collaboration is part of our DNA). It’s not right for you if you’re a pure B2C marketer. In fact, pure anything – physicians, chemists, mathematicians. You need to see the world holistically. It's also vital you can speak and write very good English. TICK. HOW DO I APPLY? You can apply through LinkedIn [preferred] or send us your CV and covering letter on why you want to join us to . Your application will definitely make us smile if it demonstrates the right attitude. Quirkiness is good. Take a look at our Instagram account to get a feel for who we are: BTW, WHAT'S WITH THE FUNNY NAME? You tell us… why do you think we’re called Seraph Science? An answer in your covering letter will let us know you got this far, researched the company and are serious about joining team.

VMware & Hybrid Infrastructure - PreSales Solutions Architect - VMware Cloud Foundation 9, VCF9, vSphere, vSan, NSX, Aria Automation £85,000 to £95,000 + car allowance UK Wide VMware focused PreSales Solutions Architect in the UK channel. Fantastic opportunity to join a leading VMware partner and multi-vendor Cloud & IT Infrastructure Solutions & Services Provider as they continue to grow out their top-level Presales Solutions Architecture and Technical Consultancy practices. You will lead presales activity across Hybrid Infrastructure opportunities, working closely with customers to understand their environments and shape future-state technology designs. Will be responsible for producing high-quality technical designs, bid responses, and proposals, taking full ownership of allocated opportunities. The role includes on-site customer engagement to gather requirements, run workshops, and present solution designs that address real business needs. Key Focus: VMware and Datacentre/Hybrid Infrastructure subject matter expert with a broad understanding of DC technologies, including major server, storage, virtualisation solutions and a depth of expertise in VMware specifically, you will be responsible for working with customers to provide Pre Sales and Solutions Architecture Services around VMware, DC/Hybrid Infrastructure, Dell HPE Netapp Nutanix Nimble Pure and surrounding technology solutions. VMware Cloud Foundation 9, VCF9 focused - however any/all of the following VMware Technologies is also desired vSphere, vSAN, vCloud, NSX, VMware Cloud Foundation, VCF, NSX, Aria Automation Any of the following Certifications will support your application: • Broadcom/VMware Certified Professional (VCP), • VMware Certified Advanced Professional (VCAP), • VMware Certified Implementation Expert (VCIX), • VMware Certified Design Expert (VCDX), • Broadcom Partner Certification - Proven Professional, • Broadcom Partner Certification - Certified Expert If you're a VMware focused PreSales Solutions Architect in the UK channel, then this is one we should talk about for you. Exceptional opportunity to join an outstanding organization with a commitment to providing outstanding personal development and career opportunities. Please hit the button to Apply and/or call Tim Davey at InfraView for further info. VMware & Hybrid Infrastructure - PreSales Solutions Architect - VMware Cloud Foundation 9, VCF9, vSphere, vSan, NSX, Aria Automation £85,000 to £95,000 + car allowance UK Wide

We’re partnering with a leading global quantitative trading firm to hire a Data Centre Engineer into their London-based infrastructure team. This is a hands-on engineering role operating across data centre infrastructure, networking and Linux systems — supporting a highly performance-driven trading environment. The role is well-suited to engineers who have moved beyond pure “rack & stack” and want broader technical exposure and ownership. About You We’re interested in speaking with engineers from data centre, infrastructure or network-focused environments who are looking to broaden their technical scope. The Role You’ll be responsible for the design, deployment and ongoing support of data centre environments across London and wider EMEA, working closely with network, systems and trading teams. Key responsibilities include • Designing and delivering data centre deployments (rack layouts, cabling, hardware rollout), • Installing and configuring server and network infrastructure, • Supporting Linux environments, including OS deployment and basic troubleshooting, • Troubleshooting Layer 2 / Layer 3 networking issues (IP, routing, connectivity), • Managing structured cabling (fibre & copper) to a high standard, • Coordinating with vendors, colocation providers and internal engineering teams, • Maintaining documentation, inventory and operational best practices You’ll likely have • Experience in a data centre or infrastructure engineering role, • Strong hands-on experience with cabling, hardware deployment and DC operations, • Working knowledge of networking fundamentals (L2/L3, IP, routing basics), • Comfort working in a Linux environment, • Exposure to technologies such as Cisco, Arista, Juniper, Dell or similar, • A proactive, ownership-led approach and strong attention to detail Why Consider This Role • Opportunity to work in a high-performance trading environment, • Broader exposure across infrastructure, networking and Linux systems, • Join a small, highly capable team with strong engineering standards, • Significant hands-on ownership and impact from day one, • Exceptional compensation packages comprising an industry-leading salary and annual bonus, • Hybrid working

The Campaign Manager will develop end-to end campaign plans aligned with marketing and business goals, supporting the GTM through our partners and new product releases, building our sales pipeline to help achieve new business revenue growth. You'll take ownership of campaign management. Working closely with the Performance Marketing Manager, sales and Business Development Team and external agencies to drive high-quality multi-touch campaigns, utilising a complete marketing mix approach underpinned with SalesForce Marketing Cloud. Responsibilities: • Work with the Performance Marketing manager to define campaign objectives, target audiences, messaging and timelines., • Translate high-level marketing strategy into executable campaign roadmaps., • Manage campaign delivery across channels (e.g. digital, email, paid media, social, events, CRM)., • Ensure campaigns are delivered on time, on budget, and to specification., • Track campaign performance against KPIs such as leads, conversions, ROI, CAC, and engagement., • Analyse results and optimise campaigns in-flight in collaboration with BDR lead and the Performance Marketing Manager., • Produce clear performance reports and insights for stakeholders., • Work with the Vendor Alliance Team and external marketing teams to produce joint partner campaigns with IBM, Dell, NICE, Microsoft and AWS., • Collaborate with the IP and CTO teams to develop campaigns that support our product and proposition releases., • Utilising the data and results across all levels of the new business marketing and sales funnel, analyse performance of campaigns, monitor progress toward goals and modify approach as needed., • Leverage AI campaign management with Salesforce /Agent Force., • Collaborate with the Customer Marketing Manager to support Account-Based Marketing (ABM) initiatives for strategic and targeted accounts. Skills: • 3+ years’ experience in B2B Growth Marketing, focusing on early-stage growth., • Expertise in creating campaign plans that reflect long sales cycles and multi-touch attribution., • Have a proven track record of crafting multi-touch B2B campaigns simultaneously across channels., • Must be proficient in using SalesForce Marketing Cloud, with experience in utilising Data 360 and AgentForce, • Experience in using intent tools and prospecting to build target lists., • Has experience partnering with external agencies and leading/influencing internal content and creative teams., • Be an excellent communicator and team player., • Dynamic, energetic and tenacious - constantly seeking to improve campaign business performance. Experience: • Email and marketing automation nurture., • Paid media (LinkedIn, search)., • Web, landing pages, and gated content., • Webinars, virtual and in-person events., • Partner and co-marketing campaigns. Protecting your privacy and the security of your data is a longstanding top priority for Bell Integration. Please consult our Privacy Notice (click here) to know more about how we collect, use and transfer the personal data of our candidates.

Are you a seasoned sales professional with a passion for driving revenue in the IT industry? We are currently seeking a Head of Dell to lead the sales efforts for Dell products, solutions, and services at a prominent IT solutions provider in the UK.This role offers the chance to take ownership of th

The role involves providing hardware support and managing data centre cabling activities across a multi-vendor environment, focusing on HPE and Dell servers.

A leading IT solutions provider in London is seeking a Head of Dell to drive sales for Dell products and solutions.The ideal candidate will possess extensive experience in sales and account management within the IT industry.You will lead strategic sales initiatives, manage relationships with Dell, a

A leading technology firm is seeking a Field Service Engineer to provide onsite support and technical troubleshooting.This role requires a commitment to continuous learning and strong customer service skills.The successful candidate will have at least 2 years of related experience and a bachelor's d

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discriminat

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm’s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm’s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What’s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

Senior Account Executive - UK South West (Remote) Are you the kind of sales professional who thrives on building new business? Do you excel in fast-paced environments where results are rewarded and success is genuinely uncapped? We're partnered with a high-growth challenger vendor in the backup & storage space, seeking a Territory Manager to take full ownership of the UK South West region. This is a chance to make a meaningful impact in a vendor that's consistently outpacing the traditional players. What's on Offer Package: £180,000 - £200,000 + per annum (50/50 split) Commission: Uncapped and Accelerators in place for anything over 100% of quarterly target Quarter Bonuses: Additional 10k USD bonuses for hitting 100% of quarterly targets Cash Car Allowance: £780 per month (£9,360 per annum) Annual Leave: 25 days + bank holidays Private Medical: Health & Dental (75% reimbursement of your selected policy) + Life Insurance Pension: Company contribution up to 4% Company Stock: Eligibility for stock grant (details confirmed in contract) What You'll Be Doing Driving end-user sales with full ownership of bookings, forecasting, and target achievement. Recruiting, enabling, and scaling new reseller and distribution partners - building fresh channel relationships, not relying on legacy networks. Managing channel, distribution, and alliance activities to create sustained pipeline momentum. Engaging enterprise customers across sectors such as Finance, Government, Energy, and more. Owning the full sales cycle: prospecting, solution positioning, closing, and long-term partner development. What We're Looking For Hard-working, intelligent, and driven - competitive, persistent, and motivated to win. Proven track record selling backup, storage, or data-protection solutions (e.g., Commvault, NetApp, Pure Storage, Veritas, Cohesity, Rubrik, Dell/EMC etc...). Strong experience building and enabling channel partners - signing, developing, and growing relationships for a focused, single-product vendor. Entrepreneurial mindset - able to create opportunities, not wait for them. A well-established network across UK distributors, VARs, and enterprise customers. Why Join? Uncapped earnings with clear pathways to exceed targets and accelerate commission. Ownership of a prime territory for a vendor gaining serious traction in a competitive market. A role with real influence, shaping channel strategy, building pipeline, and delivering visible commercial impact. A high-performance, supportive culture that rewards resilience, creativity, and genuine sales excellence. If you're motivated by growth, autonomy, and the opportunity to build something significant - Sounds good, right? APPLY NOW

Senior Infrastructure Engineer / Azure / On-Prem / Onsite / Hybrid / London / Permanent / up to £95,000 Vivo Talent is looking to recruit a Senior Infrastructure Engineer to stabilise, modernise and simplify our clients infrastructure. It is an excellent opportunity for someone to play a key role in taking this company to the next stage in their cloud strategy. What you'll do: Lead the evolution from a significant on-premises estate to a more cloud-led Azure environment. Maintain and support SCCM, Windows/Linux servers, and VMware virtualization. Optimise and simplify hybrid infrastructure, integrating on-prem and Azure services. Drive infrastructure projects, upgrades and migrations across our global operations. Collaborate with teams to ensure reliable IT services and mentor junior engineers. What we're looking for: Strong on-premises IT skills with hands-on experience in Windows, Linux, VMware and hardware (HPE/Dell). Practical experience with Microsoft Azure and hybrid cloud environments. Knowledge of SCCM, VDI, backups, security, and network fundamentals. Ability to stabilise, modernise, and simplify complex, hybrid IT infrastructures. Strategic thinking with a proactive, problem-solving mindset. Apply with an up-to-date CV to hear more about the role you can play in this company. Senior Infrastructure Engineer / Azure / On-Prem / Onsite / Hybrid / London / Permanent / up to £95,000 Senior Infrastructure Engineer / Azure / On-Prem / Onsite / Hybrid / London / Permanent / up to £95,000 Senior Infrastructure Engineer / Azure / On-Prem / Onsite / Hybrid / London / Permanent / up to £95,000

Job Title: DV Cleared Senior Network Engineer Location: Cambridgeshire with Travel to other sites when required Duration: 6 months with possible extension Rate: Up to £700 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation supporting UK defence, is hiring for a Senior Network Engineer to join their team primarily based in Cambridgeshire. This is a fantastic opportunity for a skilled network professional to contribute to critical infrastructure projects and ensure the resilience of vital networks. What you'll be doing: Acting as a Subject Matter Expert (SME) and design engineer for network upgrades and future developments Developing comprehensive design documentation, including SDRs, HLDs, LLDs, and test plans Building and configuring network hardware to meet design specifications Providing expertise on network obsolescence, proposing hardware replacements, and assessing risks associated with network shutdowns and new setups Troubleshooting complex network issues to maintain optimal performance Managing the current network infrastructure, primarily based on CISCO and Dell hardware Supporting network security and operational stability What you'll bring: Proven experience in designing and configuring enterprise network solutions Strong knowledge of CISCO and Dell networking equipment Familiarity with network documentation standards (SDRs, HLDs, LLDs) Experience in hardware replacement planning and risk assessment Ability to troubleshoot and resolve network issues efficiently Knowledge of CISCO Smart Account Management (desirable) Excellent communication skills and a proactive approach to problem-solving This role offers the chance to work on high-profile projects within a dynamic environment. If you're a motivated network professional ready to make an impact, we'd love to hear from you. Apply now to join a team committed to excellence and innovation. TPBN1_UKTJ

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams across Europe. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testingYour Experience Ideally have knowledge of public safety technologies First and/or second line support in an enterprise / Cloud-based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22/25, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration)Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission