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Job details: Pay: £12.50 per hour (with generous bonus system if targets are hit) Job Type: Full-time, +40 hours per week. Permanent. Overview: Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we! Maybe we can help each other out... We are looking for a store Supervisor who wants to take the next step in their career and grow with a progressive and expanding company: we will support you during your journey with Brewing and Sensory trainings at SCA level, Cuppings of specialty grade Arabica and Robusta coffees from around the globe, as well as Leadership and Management training through the Black Sheep Coffee Management Development Programme. We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do. What you'll be doing: It is our mission to rid the world of boring, average tasting coffee and who better to lead the crusade. As Supervisor, you will be an expert in all thing's coffee, in crafting unforgettable service experiences and driving practical and theoretical coffee knowledge within the shops. You will lead your team with a passion, acting as a support for them as well as the rest of the management team. You will not only be the fountain of knowledge when it comes to coffee, but you'll also assist in driving sales through operational support. What you'll need: The Supervisor plays a critical role in ensuring brand standards and high-quality coffee drinks during the service, that's why we want people who have: passion and experience within the specialty coffee industry, a customer-oriented positive attitude, the diary to accommodate flexible shifts, ability to lead and inspire the team during busy hours, a basic knowledge of training and experience in supporting shop management, experience with manual espresso machine and dialling in grinders to extract the maximum flavour from every coffee bean. About Black Sheep Coffee: Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved. All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations. The Perks: Weekly cash plan (money when you need it) Flexible hours (no zero hours contracts) Grow your career with advanced coffee training Free coffee while working Discounted food and drinks Rewards for wowing your team or your customers Employee Assistance Programme for when you need advice or assistance A collaborative, creative, and inspiring working environment Socials including Friday night drinks and pizza nights Training and opportunity to progress your career Free food item on shift Bonus Scheme to boost your monthly earnings Join us in leaving the herd behind and apply today! Job Types: Full-time, Permanent Pay: £12.50 - £13.50 per hour Expected hours: +40 per week Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount Schedule: 8 hour shift Every weekend Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): Can you make world class coffee’s with latte art? Experience: Coffee: 3 years (required) Stocktaking: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Work Location: In person
Small well established family business looking for part of full time sales assistant/concierge/receptionist. Your main role will be to manage clients coming in to the showroom or contacting by phone. This will include making appointments and organising team members diaries. No previous industry experience required. As your experience grows we will look to expand your role. Applicants should be flexible in their approach (we are a small business not a corporate machine), well presented and be comfortable speaking to clients both in person and over the phone. Working hours : Monday to Friday (9-5), with the option of Saturdays as overtime. Part time is also available - to be discussed on an individual basis.
We are looking for an Assistant manager for our Dessert shop in Covent Garden. The job entails serving and baking desserts to the highest standards, ensuring the shop is always kept to the managements standards, logging daily diaries, fridge temperatures etc, managing deliveries, providing impeccable service, managing junior members of staff and ensuring the shop is in tip-top condition at all times. To be considered for this job you must be very hands-on, forward thinking, friendly and fun, organised, experienced, patient, face paced and happy to work alone on quiet days of the week. We are a small, family business who seek loyal staff who treat the shops like their own. The role is very hands-on but gives the right individual a great opportunity to grow within the business. We offer great rates of pay in a fun environment To be considered for this role you must have a keen interest in baking and desserts, have passion for delivering the best customer service, have experience within the industry at a senior level and be fully invested in the role. We are looking for someone who sees this as a long-term role.
Urban Rose beauty are looking for a Full Time Beauty Therapist to join our friendly and knowledgeable Chiswick team Urban Rose offers nails, facials with elemis, hydrafacial, massages , lashes , Hd brows, tanning and much more. The ideal candidate will be qualified with NVQ 3 in Beauty Therapy with several years in salon experience delivering a wide range of high quality treatments that put the client first. You are passionate about the Beauty industry and willing to deliver the best service and experience to our clients. You will support your manager to maximize revenue through careful diary management and proactive selling of retail products. You will also help to make sure the salon is kept clean and well maintained. With our dedicated in-house training team and close relationship with our brands we ensure that all our therapists are given the latest training and development with recognized industry qualifications to develop beauty expertise and build successful Beauty professionals. We provide a comprehensive Benefits Package which includes : Discounts on products monthly free treatments pension scheme 28 days paid holidays including bank holidays & public holidays. opportunities to grow within the company as we expand. Team monthly rewards, dinners and drinks out. 30-50 hours per week full time or part time positions available. £13.50 per hour, commison plus tips go to the therapist flexible rota Urban Rose Beauty
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- Greet and serve customers in an approachable way. Wait tables and take customers' orders. Assist customers with their queries and food selection. Prepare bills and charge customers. - Record HACCP diary. Manage snacks and beverage/liquor inventory. - Place supplier orders for drinks and liquors - Prepare cocktails and serve wine
We are looking for a bubbly, fun, positive and passionate candidate to join our team. The role is for supervision of our front of house receptionist desk, managing appointments, managing our hairdressers diary and helping the salon run as smoothly as possible.
Main duties will be to take telephone inquiries and pass on the messages to relevant manager; arranges appointments, maintain business diary, travel arrangements, makes reservations and organised a variety of functions. Any new clients matter comes opens the file and sorts, distributes and files correspondence (in hard copy and electronic) and deals directly with routine correspondence. Use software to produce correspondence, reports, presentations and other documents from drafts, handwritten copy. arranges and attends meetings, takes minutes and prepares records of proceedings, Drafting the administrative letters and acts as a first point of contact for a manager or team with colleagues and people from outside organisations
An opportunity for a reliable and organised administrative support worker to assist a physically disabled staff member at a London University for up to 31.5 hours a week (flexibility can be discussed). The post will typically be split between a half day of virtual working on Mondays and three in person work days, either on campus or doing site visits. Flexibility is required as some weeks in person support will be required more or less than others. Locations include Hammersmith, Kensington and Northwest London. Offered on a freelance basis. - Essential criteria: - Able to pass enhanced DBS check (or currently on continuation service) - Ability to use Notion or quickly learn to use Notion or similar organisational software to create and manage templates for organisation and record management - Able to complete in house compliance training at the university (during paid working hours - Strong organisational capabilities - A high level of trustworthiness and ability to work confidentially - Punctuality, resilience, initiative and ability to self-manage and anticipate client needs - Adaptability to change and ability to work flexibly with a changing schedule with typical working hours between 8am-6pm (no more than 9 hours per day) - Strong written and spoken English - Attention to detail - Able to travel throughout London with the client - Right to work in the UK Desirable criteria: - Undergraduate degree - Currently registered with DBS enhanced continuity service for quick turn around of DBS - Experience of administrative support work with disabled clients - Knowledge of ADHD organisational strategies, or strong initiative to research and build knowledge in this area Main duties: - Support with travel between sites (travel expenses within work will be reimbursed) - Assisting the client to implement organisational strategies - Inbox and diary management - Managing grants, orders and reimbursements - Provide administrative and manual support for research related tasks - Computer based and handwritten note taking including transcribing dictated notes - Computer based keying tasks - Managing printed documents including proofreading - Completing mandatory training for the client’s employer (an honorary contract will be issued) - Supporting with physical tasks (opening doors, carrying equipment, supporting during lunch breaks) for a client with physical disabilities, to promote independence - Proofreading documents
Temp Field Sales Executive/Account Manager B2B 2 Positions Available Location: Field Based Role Industry: World/Ethnic Food Brand Salary: £12 - £15 Per Hour PLUS 20% BONUS Hours: Flexitime/Weekly Contract/Field Based Interested in nurturing connections and boosting sales? Do you thrive in a dynamic, fast-paced environment? We're looking for an enthusiastic Field Sales Executive to become part of our team. What We Offer You: • Immediate responsibilities from day one, with full-time sales management of your own territory. • A fixed pay PLUS 20% Bonus when targets are met • We're looking for experienced professionals who can hit the ground running from day one. Therefore, training is not provided, but continuous basic coaching and mentoring is provided, to help you understand the target market, and the products we offer. • A dynamic and respectful work environment where every individual is valued. The Role: In the capacity of a Field Sales Executive, you hold a crucial role in propelling sales and broadening our market footprint. Key responsibilities include: • Engaging in negotiations with major retail, distributors and wholesale clients to optimise shelf allocation and enhance visibility. • Organising and spearheading sampling sessions at various events and customer stores to engage with customers. • Attaining mastery of your designated territory to pinpoint prime market avenues and avenues for expansion. • Cultivating and overseeing relationships with clients and field sales units to optimise outreach. • Delivering compelling and effective training to trade partners as an expert in the industry. We are looking for someone who is: • Able to drive excitement, manage themselves effectively, and build strong relationships across diverse channels. • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales or telesales • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Strong communications skills, both written and oral • Holder of a valid UK driver's license is preferred but not essential • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian / German. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • Create your own sales opportunities through door to door sales and scheduled store visits • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary • Sell our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting and store visits as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 2-6 stores visits or contacts per day, with 1-3 quality new orders and accounts opened per day This is a contract, and may be renewed weekly. You will be working a minimum 16hrs per week. 4 days per week (4 hrs per day). Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital telephone and switchboard. All candidates start with a remote 2-hour training trial, min. Benefits: Flexitime (to be arranged) Field Based Role If the role of Field Sales Executive/Account Manager sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include your CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.
Telesales Executives B2B (Remote) Weekly Contract 3 Positions Available Location: Remote Industry: World/Ethnic Food Brand Salary: £11 Per Hour Hours: Flexitime/Weekly Contract/Work from home We are looking for someone who is: • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales/telesales • Down-to-earth; our customers want to buy from a company they can trust. Understandably, they don’t want to hear corporate jargon • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Consultative sales approach with good negotiating skills • At ease talking to new people • Strong communications skills, both written and oral • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary. • Selling our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad. • Creating your own sales opportunities • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting for Territory Managers or opening new accounts as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 4-5 calls per hour, with 3-6 quality calls per day This is a contract, and may be renewed weekly. You will be working a minimum 10hrs per week. 5 days per week (2 hrs per day). Most of your time will be spent prospecting new clients in order sell our unique luxury/gourmet world/ethnic foods to them. Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital (online) telephone and switchboard. All candidates start with a 2-hour training trial. Benefits: - Flexitime (to be arranged) - Work from home If the role of Remote Telesales Executive sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include a CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers