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Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals' lives better makes life better - join our team today! As a Solution Architect, you will be the primary architectural authority for our Company Tower (Corporate G&A) and act as a critical bridge between our Enterprise ERP ecosystem (SAP) and Modern Engineering platforms. You will cover end-to-end value chains for HR, Legal, Finance, Procurement, and Gross-to-Net (G2N), while providing technical thought leadership to ensure a neutral fit approach across custom cloud-native builds, SAP BTP extensions, AI-driven automation, and best-of-breed SaaS. • Lead the 'build vs. buy vs. extend' analysis, objectively evaluating if a business need is best met within the ERPSAP ecosystem, through custom engineering (GCP/Azure), or via third-party SaaS., • Support the holistic Company domain architectural blueprint owning key architecture assets including the city map and reference architecture to influence the right investments across a product group (HR, Finance, Legal, etc.) with a focus not only on new features but technical debt reduction., • You will help advise on the design of scalable AI & Automation patterns for integrating Generative AI and LLMs into corporate workflows while maintaining strict data privacy, controls, SOX and compliance., • Where integrating with ERP, partner with ERP domain architects and technical service owners to own the architecture assets that ensure the ERP remains standard, moving custom logic to the SAP Business Technology Platform (BTP) or external microservices to reduce technical debt., • Composable Architecture: Design implementation paths that treat the ERP as a set of services, driving a composable landscape where SAP and Non-SAP components communicate via standard APIs and events., • Ready to Build: Partner with Principal Engineers to take high-level designs to a 'ready to build' state, ensuring developers have clear 'paved roads' for both SAP-centric and cloud-native projects., • Contribute to the technical strategic vision and roadmap within a product group or series of related products ensuring the technology ecosystem supports the needs of the product teams., • Partner with Product Management and Engineering Product Teams in pre discovery activities helping to understand potential technical direction informing the hiring of key technical roles., • Partner with product leadership to engage senior business stakeholders helping map technical decisions to business value., • Vendor Neutrality: Manage relationships with service integrators and vendors, ensuring their proposals align with Elanco’s architectural standards rather than vendor-specific lock-in., • Help ensure privacy and security by design, ensuring solutions meet global compliance standards, particularly for sensitive HR, Finance and Legal data., • Cross-Platform Rationalization: Identify opportunities to consolidate technologies that span SAP and Non-SAP functions to drive efficiency and reuse., • Incorporate cloud cost management into architectural designs to ensure long-term financial sustainability of digital products., • Acts as a mentor to junior and mid-level engineers, fostering a culture of continuous learning and architectural excellence., • Integration Standards: Contribute to enterprise standards for Event-Driven Architecture (EDA) and API Management, ensuring seamless data flow between the ERP and the wider digital estate., • Partner with business, Product Management Teams, and enterprise/solution architects to recommend opportunities to rationalise or combine technologies that cut across functions looking for both efficiency and reuse opportunities., • Support solution architecture review groups to ensure solutions delivered meet enterprise requirements., • Identify opportunities to directly contribute to architecture standards and patterns that product teams can use to implement solutions., • Contribute to the identification and rationalisation of technical debt looking to recommend and support portfolio health initiatives across functions and enterprise., • Translation of enterprise architecture to how we engineer. This includes supporting the engineering experience direction including better standardisation including paved roads, metric driven engineering., • B.S. in Information Systems/Computer Science., • 7+ years of experience in architecting and delivering enterprise IT systems., • Experience in large technology selection processes able to lead technical decision making., • Strong technical background ideally from a hands-on IT engineering background, with array of different experiences in Architecture space., • Experience with ERP solutions (SAP preferred) building upon and integrating with., • Experience with SAP BTP platform preferred., • Appreciation of data architecture principles., • Experience working with:, • Modern application architecture methodologies (Service Orientated Architecture, API-Centric Design, Twelve-Factor App, FAIR, etc.)., • Cloud Native design patterns, with a preference towards Microsoft Azure / Google Cloud., • DevSecOps culture, including modern software development practices, covering Continuous Integration and Continuous Delivery (CI/CD), Test-Driven Development (TDD), etc., • Experience with interface implementation between SaaS providers (leveraging Integration-as-a-service frameworks)., • Experience supporting digital platforms, including Integrations, Release Management, Regression Testing, Integrations, Data Obfuscation, etc., • Experience scaling an 'API-Ecosystem', designing, and implementing 'API-First' integration patterns., • Strong organizational and communications skills with multiple examples of being able to convey complex technical topics, that resulted in a definitive direction., • Strong leadership and proactive communication skills with a strong bias for action and ability to advise others., • Familiarity with infrastructure considerations (networking, hosting, security, etc.) in enabling on-premise and cloud IT solutions., • Experience working in a regulated industry such as life sciences or equivalent., • Solution architecture certifications for Microsoft Azure or Google Cloud Platform., • Experience working in a product operating model delivering architecture capability across product., • Hands-on experience with SAP Business Technology Platform (BTP)., • Experience architecture AI-integrated solutions or data science platforms. Location: Hook (Hybrid / 30 days per quarter in the office) Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job- related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. #J-18808-Ljbffr

Job Family Group: Marketing GroupJob Description: About the roleAs Customer Marketing Lead, you will be a critical part of the Comms Planning, Channel & Execution sub-team within the M&C Marketing Network of Excellence. You will help turn M&C customer, commercial and brand priorities into clear, customer-led and scalable marketing activity that priority markets can adapt and complete with greater consistency, speed and impact.You will lead defined customer marketing workstreams across campaign planning, trade-driving activation, CRM and lifecycle content, customer-facing channel guidance and toolkit development. Working with priority markets, the Hub and specialist teams, you will translate customer insight, market needs and performance learning into clear propositions, messaging hierarchies, briefs, content guidance and market-ready toolkits.The role is both customer-led and commercially focused. Success means improving the quality, consistency and effectiveness of M&C marketing activity while supporting outcomes such as MROI, brand health, volume, profitability, CLV, loyalty engagement, registration and opt-in growth. You will use independent judgement, operational knowledge and a continuous improvement mentality to simplify delivery, reduce duplication and help markets activate stronger customer marketing, faster.Role ResponsibilitiesCustomer marketing strategy and planningLead defined customer marketing workstreams that translate M&C priorities, customer insight and local market annual plans into clear campaign plans, propositions, messaging hierarchies and activation guidance.Develop customer-led campaign plans that support priority customer moments, long-term CX strategy, integrated annual plans and pan-M&C priorities.Supply to annual and quarterly planning by providing customer, market and performance insight, with clear recommendations on where to focus, scale, test or improve.Support the maintenance of the marketing calendar and messaging hierarchy, ensuring customer-facing activity is joined up, prioritised and aligned to business objectives.Campaign, toolkit and activation deliveryDevelop global campaign and toolkit outputs for agreed markets, from brief and strategy development through to execution guidance, toolkit creation and offshore hub handover.Lead agreed trade-driving and customer activation workstreams, including the Trade Driving System (TDS), seasonal toolkits, CRM and lifecycle content, and related customer-facing channel activation where relevant.Create clear, practical and reusable outputs that help markets complete activity consistently while adapting for local customer needs and commercial priorities.Support the development of market-ready materials, including content guidance, channel assets, activation templates, messaging frameworks and production guidance.Customer insight, propositions and content guidanceTranslate customer insight, market needs and business priorities into clear customer propositions, messaging hierarchies, briefs and content guidance.Use customer behaviour, performance data and channel learning to shape recommendations that improve relevance, loyalty, retention and measurable customer engagement.Apply strong creative judgement to help ensure customer-facing communications are clear, distinctive, brand-consistent and effective by channel.Work with specialist teams to ensure customer marketing activity is informed by the right insight, evidence and performance learning.Performance, optimisation and effectivenessGuide performance tracking and test-and-learn approaches for assigned campaigns and toolkits, including optimisation opportunities such as A/B testing where relevant.Work with the Hub, markets and specialist teams to identify what is working, what needs to improve and what should be scaled, adapted or stopped.Help improve customer-facing channel performance by maintaining quality, technical and creative standards, supporting compliance and embedding learning into future activity.Connect marketing activity to commercial outcomes, including MROI, brand health, volume, profitability, CLV, loyalty engagement, registration and opt-in growth.Market, Offshore hub and customer partnershipPartner with markets to understand local requirements, market opportunities and execution needs.Co-create outputs with markets, creative agencies and specialist internal functions so that customer marketing activity is locally relevant, globally consistent and practical to complete.Provide clear briefs, feedback and guidance to the Hub and agency partners, helping to ensure outputs meet the agreed customer, commercial, brand and channel objectives.Communicate progress, risks, requests and opportunities clearly to relevant partners, bringing up issues early with a recommended point of view.Standards, reuse and ways of workingFind opportunities to reduce duplication, increase reuse and make customer marketing delivery simpler, faster and more effective.Role models strong delivery ownership by handling dependencies, tracking progress and maintaining a clear view of risks, decisions and next steps.What you will need to be successfulConfirmed relevant marketing experience, ideally including customer marketing, campaign development, trade-driving activation, CRM/lifecycle communications or customer-facing channel marketing.Experience developing integrated campaigns, toolkits, content guidance, CRM/lifecycle content, channel assets or activation materials that can be adapted across markets.Strong customer and commercial judgement, with the ability to connect customer needs, market context, brand priorities and business outcomes.Ability to translate customer insight, campaign performance data and channel metrics into clear briefs, recommendations and marketing actions.Strong creative judgement, with the ability to judge what good looks like by channel and provide clear, constructive guidance to markets, the Hub and agency partners.Good understanding of the marketing and channel mix, including owned channels, CRM, digital, paid social, OOH, POS and PR.Strong project management and delivery ownership, including the ability to handle multiple workstreams, track dependencies, surface risks early and maintain quality standards.Strong partner management and communication skills, with experience working collaboratively across markets, agencies, the Hub and specialist teams.Confidence using independent judgement within agreed processes, including seeing opportunities to simplify ways of working, improve reuse and raise execution standards.Customer-first and commercially minded approach, with the ability to balance customer relevance, brand consistency, channel effectiveness and measurable business impact.Why Join Us?At BP, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Reinvent your career as you help our business meet the challenges of the future.Apply now!Travel Requirement:Negligible travel should be expected with this roleRelocation Assistance:This role is not eligible for relocationRemote Type:This position is a hybrid of office/remote workingSkills:Advocacy, Brand Management, Commercial Acumen, Customer Segmentation, Generating customer insights, Listening, Offer and product knowledge, Offer Development, Sector, market, customer and competitor understanding, Translating strategy into plans.Future Location Notice: This role will start in Sunbury, London. bp has announced a planned office move to Timber Square, London, with all positions currently advertised in Sunbury, including this one, expected to relocate around Q4 2027-Q1 2028. This presents an exciting opportunity for all employees and leaders to come together in one London location. The specific date of the move will be confirmed closer to the time.Legal Disclaimer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.SummaryLocation: United Kingdom - SunburyType: Full time

At Elanco (NYSE: ELAN) - it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will prop Making animals' lives better makes life better - join our team today! To be successful in an engineering role in Elanco requires a highly motivated individual, with an innovative mindset and a willingness to contribute to tangible outcomes. The individual must be able to articulate technical topics and collaborate effectively within the engineering organization. • Software & Platform Solutions Development: Join a diverse engineering organization to contribute to growing capabilities across Software and Platform Engineering. Develop full-stack solutions (working with front-end, back-end, and 3rd party SaaS integrations) to build reliable digital products that enable positive user experiences and measurable business growth., • Product Build, Run & Modernization: Contribute to build and run activities for the products you work on - including event reporting and custom-engineered solutions - balancing quality, speed, accuracy, and stability with new features while avoiding technical debt and ensuring compliance., • Collaboration & Backlog Management: Collaborate closely with team members, Platform Engineering, and other engineers to increase efficiency, align with Elanco standards, and support the Product Owner and senior engineers in understanding and contributing to the product backlog (including basic sizing and engineering approaches)., • Security & Continuous Improvement: Apply secure coding practices and embed security, privacy, data protection, and quality assurance across digital solutions, while constantly identifying and suggesting continuous improvement opportunities within the team's work., • Innovation & Engineering Community: Explore opportunities to learn about innovation (such as internal/external hackathons and rapid prototyping), participate in rotations to other engineering functions to broaden your skillsets, and actively engage in our Engineering community by sharing knowledge and collaborating., • 5 + years of experience working with modern application architecture methodologies (Service Orientated Architecture, API-Centric Design, Twelve-Factor App, FAIR, etc.)., • 5 + years of experience working with Cloud Native design patterns, with a preference towards Microsoft Azure / Google Cloud., • 5 + years of experience designing and delivering digital solutions following a product-mindset and a variety of delivery methodologies (e.g. Agile, CCPM, etc.)., • 5 + years of experience working within a "DevSecOps" culture, including modern software development practices, covering Continuous Integration and Continuous Delivery (CI/CD), Test-Driven Development (TDD), etc., • Experience with software deployment capabilities including Kubernetes., • Proven track record of "hands-on" software engineering (e.g. Programming, Scripting, Markup Languages), with a preference towards web technologies (e.g. TypeScript, JavaScript, Node, Next.js/React etc.)., • Experience supporting digital platforms, including Integrations, Release Management, Regression Testing, Integrations, Data Obfuscation, etc., • Experience scaling an "API-Ecosystem", designing, and implementing "API-First" integration patterns., • Experience working with authentication and authorisation protocols/patterns., • Experience defining and implementing large-scale, transformative digital solutions., • Demonstrated influence and communication skills across all levels of IT and third parties., • Experience working in complex, diverse landscapes (business, technology, regulatory, partners, providers, geographies, etc.)., • Strong organizational and communications skills with multiple examples of being able to convey complex technical topics, that resulted in a definitive direction. Education: Bachelor's Degree in Information Technology. • Travel: 0-10%, • Location: Hook, UK - Hybrid Work Environment Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environme #J-18808-Ljbffr

Public Sector Sales Consultant Location: Surrey (flexible/hybrid after probation) Salary: £60,000 – £65,000 OTE (base + commission/bonus, subject to experience) Hours: Full-time, Monday to Friday, 9am – 6pm About Our Client Our client is an innovative software company that has been delivering sophisticated digital solutions to public and private sector organisations since 1998. Their flagship product is a trusted communications and engagement platform used by local authorities, NHS trusts, and central government departments — helping teams inform and engage citizens, promote initiatives, share policy updates, and more, all in a secure, accessible and impactful way. They're proud to be part of the G-Cloud and Digital Outcomes & Specialists (DOS) frameworks, supporting the UK public sector's digital transformation journey. With thousands of users and a commitment to continuous innovation, theirs is a mature, stable platform that continues to grow — and they're looking for a Sales Consultant who is excited to grow with them. The Role Our client is hiring a Public Sector Sales Consultant to drive growth by building on their strong reputation and relationships across local and central government, the NHS, police, and wider public sector bodies. This is a relationship-led sales role — not cold calling, not chasing random leads. Their growth is driven by the trust they've built in the sector through long-standing engagement, event sponsorships, and consistent delivery. You will focus on turning that visibility into conversations, and those conversations into opportunities. They're looking for someone who knows the public sector landscape, understands how to navigate procurement and tenders, and can represent the business with credibility at events, meetings, and strategic discussions. Experience selling to public sector organisations is essential for this role. What You'll Do • Convert sector relationships and event exposure into qualified sales opportunities, • Lead conversations with public sector stakeholders and decision-makers, • Drive demand generation by leveraging the company's presence at industry events and conferences, • Respond to tenders and write winning proposals, • Help grow the public sector customer portfolio by focusing on reputation, trust, and long-term value Key Responsibilities Business development • Monitor procurement portals for relevant opportunities, • Identify and qualify new sales opportunities, • Follow up on interest generated through marketing and partner activity, • Influence procurement discussions by demonstrating a strong understanding of public sector challenges and requirements Prospect engagement & relationship building • Develop and enhance customer relationships before, during and after the conclusion of contracts, • Track and log activities and use intelligence tools to maintain and enhance pipeline, • Identify opportunities for upselling and cross-selling, • Engage with public sector leaders to understand their priorities and align the company's solutions to their strategic goals, • Represent the business at events, conferences, and sponsorship opportunities to enhance brand visibility and credibility, • Act as a trusted point of contact for prospects and public sector partners, maintaining open and professional communication Bid & tender management • Coordinate the preparation and submission of tenders, • Develop clear, tailored responses and proposals that address the customer's brief and requirements, • Collaborate with internal teams to ensure bids reflect product capabilities and align with strategic goals, • Manage the tender process, tracking opportunities from initial identification through submission and post-submission feedback Professional conduct • Represent the business with professionalism, credibility, and integrity at all public engagements, • Champion company values in every interaction, reinforcing status as a trusted, ethical public sector partner Career Progression • Work alongside the Chief Commercial Officer, with potential to move into senior or strategic roles as the business grows, • Influence customer strategy and contribute to innovation projects Benefits • Private health insurance (after year one), • Company pension scheme, • Friendly, supportive team culture with room to grow

Broadcast Warehouse Technician Chessington £27,500 DOE + Overtime The Role You'll be responsible for the preparation, testing, maintenance and deployment of professional communications and data equipment for prestigious live and broadcast events worldwide. This will include radio equipment, analogue and digital wired and wireless communications systems and data infrastructure equipment. You'll also form part of the international licensing team. Duties Building professional communications and IT systems to a high standard. Preparing communications and data equipment for live and broadcast projects. Testing, fault-finding, servicing and maintaining equipment. Cleaning equipment and carrying out quality control checks. Carrying out regular PAT testing across departmental equipment. Managing and maintaining radio, wired and wireless communications and data infrastructure equipment. Providing technical support to warehouse staff, apprentices and freelance crew, both in the warehouse and remotely. Managing technical information including licensing, code-plugs and programming requirements. Supporting international licensing requirements. Working closely with the RF & Microphone department to share technical knowledge and workload. Liaising with Operations, Prep/De-prep and Warehouse teams regarding equipment preparation, individual project requirements and deadlines. Completing administrative tasks and maintaining accurate information within company IT systems. Supporting the wider team to ensure the smooth running of the department. Requirements Basic IT networking knowledge. Basic understanding of electronics and RF systems beneficial. Strong interest in communications, data systems and the technical side of the professional audio industry. Knowledge of AV (audio visual) or broadcasting equipment Logical and systematic approach to technical tasks and problem-solving. Self-motivated with a willingness to learn and develop new technical skills. Strong written and verbal communication skills. Excellent organisational, planning and time-management skills. Ability to use initiative and solve problems quickly and accurately. Comfortable working within a fast-paced, high-pressure team environment. Strong attention to detail and a proactive, can-do approach. Willingness to keep up to date with new technology and industry developments. Flexible approach to working hours, including paid overtime and some weekends. Eligible to work in the UK. Package Salary £27,500+ Paid overtime 23 days holiday plus bank holidays Training and professional development Pension Health Care Cash Plan Employee Assistance Program Cycle to Work Scheme Life insurance – 4x salary Enhanced company sick pay On-site parking Interested? Apply now or get in touch to discuss the opportunity in more detail. SER-IN

Communications Manager £44-57k Depending on experience + Benefits London/Remote VR/10580 This is an exciting, brand new opportunity working for a well-established, growing organisation who are at the heart of making a positive impact across the country. As their new Communications Manager, you will be responsible for creating and delivering high-quality content that showcases the organisation’s expertise, insight and impact This is a hands-on role ideally suited to an exceptional writer, editor and storyteller. You will own the organisation's content pipeline and editorial calendar, working closely across the organisation to create compelling thought leadership, case studies, reports, digital content and campaign assets that strengthen its reputation, support marketing activity and raise their profile Your role will involve: • Owning the organisation's editorial calendar and content pipeline, • Creating engaging content across websites, social media, publications, newsletters, videos and other digital and print channels, • Developing thought leadership articles, case studies, client success stories and reports, • Working closely with stakeholders to translate complex policy, technical and commercial information into clear, engaging content, • Leading the content element of integrated marketing campaigns that support brand awareness, stakeholder engagement and business development, • Producing media content including press releases, commentary, opinion pieces, stakeholder briefings and key messaging, • Ensuring consistency of tone of voice, editorial quality and brand standards across all external communications, • Managing relationships with designers, videographers, copywriters and other external creative suppliers, • Monitoring content performance and audience engagement You will be the ideal candidate due to your: • Significant, demonstrable experience creating high-quality content across digital, social media, web and print channels, • Outstanding writing, editing and storytelling skills, • Experience developing content strategies, editorial calendars and multi-channel campaigns, • Experience of media relations, • Proven ability to translate complex technical or policy information into engaging content, • Experience producing thought leadership, reports, case studies and campaign content, • Strong stakeholder management skills, with confidence working alongside senior leaders and subject matter experts, • Experience using CMS platforms, social media management tools, analytics and SEO best practice, • Excellent organisational skills with the ability to manage multiple priorities and deadlines, • Experience managing suppliers and/or agencies This is a great chance to join a fun, supportive team within a growing, ambitious organisation with a hugely positive impact. Please apply now if this sounds like the role for you

Digital Marketing Manager - National Charity Full time. Permanent Salary: £45,000 to £47,000 per annum Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. About the role Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters. You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families. You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs. About you You will need: Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads; Significant experience of management of websites, SEO and content programmes; Experience of developing marketing strategies, plans and budget setting and maangement; Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders; Experience of line management. Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content; Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders; Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content; Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight; Legal right to work in the UK. What you will get in return You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. About Missing People Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change Find out more and apply If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. Interviews: 7th or 8th September 2026 You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc

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