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A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
Established in 1999, Houghton Cuts has been the cornerstone of style and professionalism in Houghton-le-Spring for over two decades. We take pride in our commitment to excellence and our dedication to providing top-notch service to our valued clients. Position Available: Hairstylist Location: Houghton-le-Spring, DH4 4DJ About Us: At Houghton Cuts, we uphold the highest standards of quality and professionalism while fostering a friendly and enjoyable environment. Our team is passionate about creating stunning looks that leave our clients feeling confident and satisfied. With our years of experience and commitment to staying current with the latest trends and techniques, we have built a loyal clientele who trust us for all their hair care needs. This addition highlights our dedication not only to excellence in hairstyling but also to ensuring that every client's experience at Houghton Cuts is both professional and enjoyable. What We Offer: Competitive hourly rate Lucrative commission structure Supportive and collaborative team environment Opportunities for growth and development Access to top-of-the-line products and tools Discounts on salon products and services for you and your family. Ongoing training and education to enhance your skills and stay current with industry trends. Job Description: Performing haircuts, styling, colouring, and other hair treatments according to client preferences and specifications. Consulting with clients to understand their needs and recommend appropriate hairstyles and treatments. Keeping up-to-date with industry trends and techniques to deliver cutting-edge services. Maintaining a clean and organised workstation and adhering to salon standards and protocols. Providing exceptional customer service and building strong relationships with clients to ensure satisfaction and loyalty. Qualifications: Proven experience as a hair stylist, with a strong portfolio showcasing your work. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and multitask effectively. How to Apply: If you are ready to take your career to the next level and join a dynamic team of professionals, we would love to hear from you! At Houghton Cuts, we believe that every client deserves to look and feel their best. Join us in our mission to inspire confidence and beauty one hairstyle at a time!
St James's Pre-School is a family run business who are passionate about providing quality care for our children. All our staff and children are part of our family, their welfare is our priority and ensuring their happiness is why we love our jobs. We provide a caring and stimulating environment where we support every child to succeed, have confidence and be independent. We are privileged to provide them invaluable skills to support them into Primary School. We are looking for a Nursery Practitioner with ideally a L3 qualification and experience of supporting Key Children to work at our Eden Park setting. Working Monday, Tuesday and Friday between the hours of 12:00 to 3:45pm. We run out of a very large and recently refurbished church hall (with smaller hall) and outdoor spaces with an average of 40+ children between the age of 2-5. You will support the Manager with day to-day running of the room. You will perform an important role caring for children, maintaining a safe high-quality, stimulating learning environment with a mix of educational and role play. You will be a role model with a passion for supporting children to succeed, with excellent communication skills, patient, kind, fun, caring with the ability to implement new ideas, continually improve practice and support the management team. The Role: 1. To contribute to the creation of a safe, welcoming and inclusive environment for all children 2. To be aware of the nursery policies and procedures and ensure these are adhered to 3. To support the Manager to promote welfare of all children in the setting and take part in organising systems to ensure consistent, high-quality care 4. To be vigilant and protect children from harm or abuse, reporting any concerns immediately – in accordance with child protection and whistleblowing policies 5. To use resources effectively 6. To reflect on practice and routines, tailoring them to meet the individual needs of each child throughout the day 7. To support planning and the provision of a stimulating range of age-appropriate activities and ensuring activities are well-resourced and creatively set-up 8. To lead observations and the assessment of children’s learning and development ensuring records are kept up-to-date, are of a high standard and are shared effectively – including Individual Education Plans for children with Special Educational Needs. 9. To develop genuine bonds with your key children and support colleagues to sensitively fulfil their key person responsibilities 10. To work in partnership with all parents/carers, building and maintaining relationships that encourage trust, open communication and involvement in Pre-School life 11. To contribute to the effective recording and resolution of any complaints or investigations, ensuring confidentiality at all times 12. To be professional and a good role model to the children and other staff members, at all times 13. To attend reasonable out-of-working-hours activities, including training, staff meetings, parent’s evenings and special events 14. To encourage, development and support of other staff members by communicating effectively, sharing knowledge and experience. 15. To respect and value all colleagues, children and parents, encouraging a positive and diverse working environment 16. To cooperate and work effectively with the management team, taking on additional responsibilities/duties and positively promoting developments in policies and procedures.
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