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  • Shift Leader
    Shift Leader
    hace 23 días
    £12.21–£13 por hora
    Jornada completa
    Croydon

    Full job description Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we’re in the business of making tacos, but at heart, we’re a business that’s fueled by the energy and passion of people serving people. About the Job Reporting to the Restaurant General Manager (RGM), a Shift Manager runs great shifts in a self-sufficient manner. This role takes ownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurant team in culture building, best practices, and day to day functioning requirements of the restaurant. A Shift Manager maintains the mentality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times. The Day-to-Day: Developing people Provide regular feedback to the RGM on the performance of Team Members Provide ongoing constructive and complimentary feedback to Team Members Actively participate in the training of Team Members Handle conflicts constructively and work with RGM to achieve resolution Ensure consistent customer satisfaction Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s) Personally demonstrate that customer needs are the highest priority Ensure food safety, quality, and accuracy of orders Resolve customer complaints quickly while maintaining positive customer relations Act Like an Owner Assist profit & Loss management by following cash control/security procedures, maintaining inventory and Managing labour Oversee proper product preparation, rotation, portioning, cooking, and holding time Assist the RGM with facility maintenance and ensure health and safety standards are followed at all times Shift Leader - Taco Bell We are looking for a dedicated Shift Leader to join our team in the Restaurant operations department. As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our Taco Bell location. Oversee and coordinate daily shift operations Train and supervise team members Ensure excellent customer service Manage inventory and stock levels Maintain a clean and organized work environment If you are a motivated individual with a passion for the food industry and leadership skills, we would love to have you on board as our Shift Leader at Taco Bell. Is This You? Dynamic, energetic, and positive leader, a self-starter, proactively driven to get things done Customer-first mindset Strong interpersonal skills Dedicated to leading a team that strives for excellence Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with más! We are about more than just building restaurants — we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity for you to feel at home with the Taco Bell family!

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  • Store Manager
    Store Manager
    hace 1 mes
    £13.8 por hora
    Jornada completa
    Redhill

    The Store Manager can also be known as the Shop Manager or Centre Manager and will be the Manager who oversees the children’s play centre on a day to day basis. As Site Manager you will be responsible for all aspects of the day to day running of the Centre. Our main focus is for our customers to have a great time whilst on our premises. To achieve this, our standards must remain high from general cleanliness and good standards of food to excellent customer service. As Store Manager you will ensure that all staff are achieving this on a daily basis. Main Responsibilities: ● Responsible for the Centre’s H&S, Fire, food hygiene and site inspections to ensure compliance. ● Responsible for organising and seeing through any maintenance and repairs to ensure the centre is fully compliant. ● Ensure all opening and closing checks are carried out to a high standard and to maintain the centre’s reputation for high levels of health & safety as well as cleanliness. This includes ensuring that all staff know what their responsibilities are that day and that all areas are clean before closing for the end of the day. ● Ensure that all our customers receive excellent customer service consistently. ● Stock checks and daily supplier orders, ensure till is used correctly and investigate any till / float shortages. Ensure that any staff doing any ordering knows what they are ordering specific to the requirements of the centre. ● Plan a marketing calendar for the year to ensure that each holiday period such as Easter, Christmas has promotions planned to attract new customers. ● Assist in new marketing initiatives to help increase bookings such as promotions available. Agree with Head Office prior to implementing. ● Oversee the organisation, bookings and other events. Ensure that all staff know who is looking after any party and the plan for each event. ● Supervise and train the team to deliver consistently excellent service and ensure all training is up to date. This includes any food and hygiene certificates, first aid, safeguarding and general training that is done which should all be recorded and kept on personnel files. ● Plan rotas’s each month in line with Head Office budget and fairness and availability of every staff member. Ensure that as Site Manager you have a presence across 6 days of the week within the hours you are contracted to do. ● Responsible for recruitment in line with the Centre’s requirements and providing an induction for all new staff one day one. ● Deal with any disciplinary or capability issues as advised by head office. ● Hold regular appraisals with staff and set new targets. ● Report to head office and implement new decisions from head office when requested. ● Deliver clearly defined targets and standard operating procedures. ● Provide a weekly report to Head Office on anything relevant such as maintenance requests, finance, promotions, any issues. Person Specification To succeed in this role, you will need to be a people person with infectious energy. You will be a strong leader and have a real visual presence in the centre. You must be passionate about the centre and providing an unforgettable experience for our customers. Other skills that will need to be demonstrated include: A strong sense of management responsibility and a can do attitude. Willing to ‘roll up your sleeves’ and lead by example. Able to work well in multi-discipline business. Good level of computer literacy. Ability to work under pressure and to demonstrate how others work under pressure. Good training and coaching skills. Excellent attention to detail. A high standard of personal presentation. Confident and professional approach. Exceptional organisation skills. Flexible and versatile working – holiday and weekend working may be required. Good interpersonal skills and the ability to build strong mutually supportive relationship. The ideal candidate will have: ● Experience in leisure/entertainment industry or Management experience in hospitality industry. ● Solid Health and Safety experience ● Experience of a kitchen or health and hygiene setting. Ideally with health and hygiene certificate or able to take part in achieving this. ● Experience in organising children activities. ● Understanding of play work, child protection and safeguarding. ● Have solid verbal and written communication skills. This job description is a guidance and not an exhaustive list. There may be other things that surround your role of Site Manager naturally and these must not be overlooked. Job Types: Full-time, Part-time, Permanent, Fixed term contract Contract length: 18 months or permanent depending on candidate Experience: Management: 3 year (preferred) Language: English (required) Licence/Certification: Health & Safety qualification (preferred)

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