Head of Maintenance
2 days ago
Ealing
Head of Maintenance Location: Ealing Broadway, London Popeyes UK is growing fast, with big ambitions across the UK and Ireland. As we add 50 new restaurants a year to our rapidly expanding estate, we’re investing in the infrastructure, standards and operational excellence needed to support that growth. Maintenance plays a vital role in keeping our restaurants safe, compliant, efficient and guest-ready, while helping us scale at pace and build a best-in-class operation. We’re looking for a strategic, hands-on Head of Maintenance to lead and scale our maintenance function as we continue to grow. This role is critical to keeping our sites safe, compliant, efficient and operational, while ensuring our restaurants consistently meet brand standards. You’ll set the direction for the function, build the right structure and lead teams and suppliers to deliver an effective, scalable maintenance operation across a fast-moving estate. This is a hybrid and field-based role, with regular travel across our restaurant estate, and the expectation to be in our Ealing Broadway office twice a week. What You’ll Do • Set and lead the maintenance strategy to support a rapidly growing, multi-site restaurant estate, • Ensure all restaurants are maintained to high standards of safety, compliance, functionality and brand presentation, • Oversee planned preventative maintenance and reactive repairs across the estate, ensuring issues are resolved quickly and effectively, • Act as the senior point of escalation for critical maintenance matters, supporting restaurants and internal stakeholders, • Manage contractor and supplier performance, ensuring compliance, service levels and quality standards are consistently met, • Work closely with Development and Operations teams on new openings, refurbishments and handovers into live operation, • Own the maintenance budget, including forecasting, cost control, Capex spend and third-party recharge management, • Proven senior maintenance leadership experience in hospitality or other multi-site environments, • Strong track record of supporting rapid growth across a multi-site estate, • Experience managing large contractor networks and internal teams, • Excellent stakeholder management skills, with confidence working across site teams and senior leadership, • Solid knowledge of UK statutory compliance requirements, • Competitive salary, • Private healthcare + Life assurance, • 33 days holiday (including bank holidays) + your birthday off, • Career development and progression opportunities, • Access to wellbeing and lifestyle benefits through our platform