Event catering staff jobs in United Kingdom

🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol, Las Vegas and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a dedicated and enthusiastic Commis Chef to join our culinary team. The ideal candidate will have a passion for food and a desire to contribute to a vibrant kitchen environment. As a Commis Chef, you will play a crucial role in supporting the kitchen staff with meal preparation, ensuring food safety standards are met, and maintaining an organised workspace. This position is perfect for individuals looking to gain experience in the culinary field within a catering or restaurant setting. Duties: • Assist chefs with food preparation tasks, including chopping, slicing, and measuring ingredients., • Help in the cooking process by following instructions from senior kitchen staff., • Maintain cleanliness and organisation of the kitchen area., • Ensure all food safety guidelines are adhered to during meal preparation and storage., • Assist with inventory management by checking stock levels and reporting shortages. What we are looking for: • Previous experience in a kitchen environment is advantageous but not essential; enthusiasm for culinary arts is key., • Knowledge of food safety practices and hygiene standards., • Ability to work effectively in a fast-paced environment while maintaining attention to detail., • Strong communication skills and ability to work collaboratively within a team., • Flexibility to work various shifts, including evenings and weekends as needed., • A genuine interest in meal preparation, catering, and cooking techniques is highly desirable. In return, you will be rewarded with: • Enjoy our amazing staff meals whilst on duty, • Flexible working schedule to ensure you have a great work-life balance, • Treat yourself to a 50% employee discount, • £500 employee referral bonus, • Employee of the month awards and recognition, • Progress throughout the business through our Training and career progression plans, • Secure your future with our Company Pension scheme, • Team building events, • Seasonal staff parties, • Opportunities to travel around the world to our international venues. If you are passionate about food and eager to learn within a dynamic kitchen setting, we encourage you to apply for this exciting opportunity as a Kitchen Assistant!

Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Chef de Partie to join our Team at Gigi. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. What we are looking for: · To be passionate about great food, quality ingredients and hospitality · Promote good working relationships throughout the team · Ensure the efficient and smooth running of the kitchen · Produce and present food in conjunction with the kitchen team, keeping abreast of current trends · Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times · Take responsibility for the management and supervision of the health and safety. In return: · You can look forward to working with a dedicated team · You will receive a competitive salary and 28 days holiday · Amazing staff meal · You will be working in a central location

Head of Operations Job Description Operations Management Overseeing the daily operations of Corporate Catering & the Food Truck ensuring that it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics. Staff Supervision Hiring, training, and supervising staff. Ensuring that employees are well-trained in customer service, food safety, and operations. Inventory Management: Monitoring inventory levels to ensure that the food truck/events is stocked with the necessary products. This involves ordering products, managing stock rotations, and minimizing waste. Vendor Relations Building and maintaining relationships with vendors and suppliers to ensure a consistent supply of quality products. Negotiating contracts and prices to benefit food truck/events. Customer Service Ensuring a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback. Implementing customer service policies and ensuring that staff adhere to them. Financial Management: Managing the financial aspects of the food truck/catering, including budgeting, forecasting, and financial reporting. Ensuring that the market meets its financial targets and operates within budget. Compliance and Safety Ensuring that the market complies with all relevant health, safety, and food regulations. Conducting regular inspections and training staff on safety procedures and food handling standards. Business Development Developing and implementing long-term strategies to grow the market and improve its competitive position. This can involve market analysis, identify new opportunities, and staying updated with industry trends. This can include helping with tender applications.

Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. the Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Fenchurch Restaurant, poised on level 37 of the iconic Sky Garden, showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: Up to £15.71 per hour, depending on experience. Plus paid meal allowance As Bartender, you’ll work with our amazing bar team and craft inspired cocktails that complement our impressive menus, and help drive the guest experience to new heights. We value personality, passion, and some knowledge of cocktails—but above all, a dedication to making every guest feel special. What you’ll get: Brilliant employee recognition programs, incentives and rewards. Further Training & Career Development - with prospects across our expanding business. WSET and management development program. Staff days out, dinners and supplier trips. 40% Food and Beverage discount across the group as well as daily meal allowance. Further Training & Career Development - with prospects across our expanding business. Brilliant £300 employee referral scheme. Pension Scheme & Employee assistance helpline.

Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.

Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Chozen Excel’s next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

Live in available - Relocate to the south coast! The Foundry is Whelan’s Premium pub in Chichester. Once an ironworks, we now offer a warm, traditional Irish welcome combined with a lively atmosphere, the largest beer garden in Chichester (plus a fabulous outdoor bar), and a broad programme of live music, major sporting events, craft ales, specialty gins, wine and home cooked food. Whelan's Pub Chain We serve daily specials, hearty Sunday roasts, a full main menu, and a children’s offering; all in an environment that caters equally for families, groups, music lovers and sport watchers. Whelan's Pub Chain The Role We are looking for a talented, reliable Chef who will: • Plan, prepare and cook the core menu, daily specials, and Sunday roasts to high standard, • Ensure food consistency, quality, presentation and cost control, • Manage the kitchen prep, stock rotation, ordering and safe storage of all food items, • Maintain health & safety, hygiene & cleanliness standards in the kitchen at all times, • Work closely with Front of House to ensure smooth service across all meal periods, • Proven experience as a Chef, ideally in a busy pub / gastro-pub / casual dining environment, • Good knowledge of food hygiene and kitchen safety (e.g. HACCP), • Ability to work to recipes and adapt when needed; creativity in developing specials and seasonal dishes, • Strong organisational skills, attention to detail and ability to manage multiple tasks during service peaks, • Competitive salary of up to £35,000 per year, • Opportunity to work in a vibrant, well-established pub with high footfall and a strong reputation, • Supportive team environment with chances for creative input into menus & specials, • Regular service hours with occasional evenings / weekends, as typical in hospitality

Job Title: Pan Asian Chef Salary: £35,000 - £40,000 (depending on experience) Location: teddington We are looking for a passionate and experienced Pan Asian Chef to join our team. If you are a creative, motivated individual with a flair for innovative Asian cuisine and leadership, we want to hear from you! Responsibilities: • Oversee the daily operations of the kitchen, ensuring smooth and efficient service, • Own your kitchen – manage supplies, equipment, and minimise waste, • Liaise with hotel management about any unsafe equipment or safety incidents, • Adhere to safety procedures and ensure all kitchen staff follow them as well, • Ensure high-quality food is consistently prepared and presented on time, • Maintain impeccable cleanliness and meet UK food hygiene standards, aiming for 5-star Scores on the Doors, • Create menus and new dishes to keep the dining experience fresh and exciting, • Manage, train, and recruit your team of chefs, • Ensure food and labour costs are controlled and managed effectively What We Need from You: • Previous experience as a Head Chef in event catering, banqueting, hotels, or restaurants, • Skills for food cost calculations and labour management, • Ability to lead and inspire a kitchen brigade, • A creative mind always thinking of new ideas and passionate about delivering the best food, • Excellent communication skills and the ability to work collaboratively with the team, • A long-term commitment to growing within the business, • Full compliance with local food handling laws and standards In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process Interested? Join us and showcase your culinary talent while leading an exceptional kitchen team. Apply today and be part of a thriving dining experience!

Bar Manager – The Chapel Bar, Islington The Chapel Bar is a private hire venue in the heart of Islington, catering exclusively for private events – from birthdays and anniversaries to weddings, corporate functions, and everything in between. We are seeking a capable and experienced Bar Manager to take responsibility for the smooth running of the venue during these events. This is a hands-on leadership role that requires excellent organisational ability, a customer-focused approach, and the confidence to manage both people and operations to the highest standard. The right candidate will have great organisational skills, a can-do attitude, strong customer-facing ability, and some experience in event management. You must also be prepared to roll up your sleeves and get involved to make things happen when required. Key Responsibilities Oversee bar operations for a variety of private events, ensuring service runs seamlessly. Work closely with event organisers to deliver a first-class guest experience. Lead, motivate, and manage bar staff, setting high standards and maintaining team morale. Maintain strong stock control, GP management, and compliance with licensing and health & safety requirements. Manage banking, cash handling, P&L accountability, and rota planning. Act as a visible and confident presence on the floor, engaging with both staff and customers. ll Requirements clearly spoken English language, this includes writing spelling grammar and articulation. Minimum 2 years’ proven experience as a Bar Manager (event management experience desirable). Good knowledge of beer, wine, and cocktails. Understanding of banking, P&L, and rota planning. Excellent stock control and cost management. Outstanding communication and interpersonal skills. A confident, approachable, and outgoing personality. Strong leadership skills, with the ability to stay calm and effective under pressure. High attention to detail and a drive to meet and exceed customer expectations. High attention to developing the buiness understanding management development to enhance staff in the development. What We Offer Competitive salary (depending on experience and ability) Performance-related bonus scheme Opportunity to work in a prestigious private hire venue with a strong reputation for delivering first-class events If you believe you have the skills, experience, and drive to succeed in this role, we’d love to hear from you.

We are looking for enthusiastic and talented Kitchen Assistant with Full UK Drivers Licence willing to be trained up to kitchen manager, to join our team at our kitchen in Nine Elms / Stockwell area. Our small team is well known for being friendly, enthusiastic & dynamic, with fabulous customer service. We pride ourselves on delivering a balance of knowledgeable service with warm personable hospitality. What we are looking for: Team player who communicates well with all colleagues Good punctuality, someone who is reliable, trustworthy, and honest Sense of urgency with a ‘Can Do’ attitude Have a genuine passion for cooking Previous experience within the hospitality industry and food safety training would be ideal but not essential Have Level 2 Food Hygiene Certificate (Must) Willingness to be trained up to Kitchen Manager Full UK Drivers Licence (Clean licence - 3yrs+) (Must) Experience of driving a manual van (Must) Able to work early morning and evening shifts Valid DBS Certificate (Must) Willing to participate at catering events Lives in South West London Job Responsibilities: Learning recipes and cooking dishes to our expected high quality and standards Provide support to chefs during food preparation and service Assist Kitchen manager with collection of catering ingredients Help the kitchen manager carry out daily HACCP and opening & closing checks in accordance to food safety regulations Must ensure kitchen appliances, equipment, work surfaces, floors and walls are cleaned, sanitised and well maintained on a daily basis to industry standards Assist the kitchen manager when receiving and unloading deliveries whilst making sure stock is stored properly by tidying and maintaining storage rooms attend training online and in person Staff Benefits: Flexible working hours Free staff meals on duty Staff discounts on catering Opportunity to participate at events and earn extra Wage: Part-time £14.00 per hour Job Types: Part-time hours: Hours per week depend on booked catering order Schedule: Morning, Afternoon and some evening shifts Flexitime Monday to Friday Weekend availability South West London Area: London: Would suit someone who lives in the South west London area, as there will be some early morning starts. Work Location: · In person

Fast Food Events Team Member. Up to £13p/hour Based in: Catering events and festivals in and around London OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE • You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu, • Receiving cash and card payments, • -You will be working under pressure and working standing during the shift, • You will be cooking using fryers and hot griddles., • Chopping vegetables and doing food prep, • Handling different types of dishes, including meat and pork, • Deep cleaning at the site

JOB TITLE: Facilities Assistant LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL REPORT TO: Facilities Manager CONTRACT TYPE: Full time, permanent SALARY: £26,000 per annum PURPOSE OF THE JOB: The role is business critical and entails the coordination, facility compliance checks along with sport and community set up supporting both the Events, Catering, and the Facility Management functions of the business. The role will essentially ensure the smooth running of the venue on a day-to-day basis. Reporting to the Facilities Manager, it is imperative for this post holder to ensure that the service provided to both internal and external stakeholders is of the highest degree. Care and welfare of all Saracens staff always need to be held in the highest regard by upholding and displaying the club’s values and core behaviours. The role requires someone who is confident and courteous and can build and sustain long term relationships with staff and external suppliers. Key areas of work will include: 1. Day to day stadium set up for internal and external users of the stadium, 2. Saracens match day set up for both men and women’s fixtures, 3. Facilities management compliance support Match day /non match day duties · Working closely with the Match Day Operations, Events and Catering departments to ensure match days and events are set up in accordance with Venue Programming requirements. · Assist in the management of onsite stakeholders and tenants. Facility Management Compliance Support Working closely with the Facilities Manager and Senior Operations & Compliance Manager to: · Ensure that health and safety policies are delivered in accordance with the regulations · Ensure venue is checked pre and post event to ensure safety compliance and event checklist signed off. · Ensure that the Wi-Fi, tills and other IT equipment are working and if not report to the IT contractor. · Ensure that all Facility related compliance checks have been completed on a weekly basis. This includes Fire management, Water management, COSHH and all SGSA related compliance. Other · To communicate all site wide bookings effectively and timely with all company related departments or teams. · The employee may perform other related duties as required to meet the ongoing needs of the organisation. This job description is not intended to be all-inclusive. Personal Characteristics · Motivated/Determined/Proactive · Entrepreneurial/Innovative · Relentlessly Positive · Passionate · Caring/Kind · Ability to work independently and ‘get the job done’ and also work collaboratively as part of a team to achieve a common goal · You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results. · You manage projects, activities, and resources effectively, assuming ownership and accountability for results. · You encourage open discussion of different ideas and views; welcome and solicits feedback. · You instil a continuous improvement mind-set and champions best practices. · You are happy with a mix of getting your hands dirty and thinking strategically. · This role may require the post holder to be able to work weekends for both men’s and women’s home matches BENEFITS Compensation Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities Holiday · 25 days’ holiday a year, plus bank holidays - please use them all! Health & Wellbeing · Paid sick leave for both physical & mental health Sports & Entertainment · After work events including football and tag rugby · Ballot tickets for Saracens Home Games · Ballot tickets for International Rugby Games · Opportunities for discounted tickets to Saracens games and events for you and your family Family · Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks · Life assurance with Zurich Commuting · We’re a member of the cycle-to-work scheme Please note that Saracens reserves the right to amend any non-contractual benefits as business needs may require. Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Closing date for applications is Wednesday 1st October 2025 at 5pm. Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.

Key Responsibilities: Event Execution: Support the Head Chef in preparing and delivering high-quality food at a variety of events. Team Coordination: Supervise kitchen staff during event prep, setup, and live service—ensuring smooth workflows and timely execution. Prep & Production: Manage ingredient preparation, portioning, and packaging to ensure efficient and accurate setup for both on-site and off-site service. Logistics Management: Assist with load-ins, transport, and setup of kitchen equipment and food at event venues. Quality & Presentation: Maintain consistency and quality in taste and presentation, even under tight timelines and in varied environments. Health & Safety Compliance: Ensure all food is handled and served in line with current food safety regulations (HACCP/health codes). Required Skills & Traits: • Strong culinary background, particularly in high-volume or off-site catering, • Experience managing kitchen teams and fast-paced operations, • Flexibility and problem-solving in dynamic event environments, • Ability to lead by example and remain calm under pressure, • Valid food hygiene certifications and awareness of allergen protocols, • Willingness to travel and work irregular hours (nights/weekends)

We’re a new Greek & Spanish inspired restaurant in Queen’s Park, NW6. We are looking for a skilled and passionate Sous Chef to join our kitchen team and support the Head Chef in delivering a memorable dining experience. This role is ideal for someone with a strong background in Greek and/or Spanish cuisine, who thrives in a collaborative and creative environment. Key Responsibilities - Assist the Head Chef in menu development, food preparation, and service execution. - Ensure consistency and quality across all dishes, maintaining high standards in line with the brand’s vision. - Supervise and train junior kitchen staff, fostering a positive and professional atmosphere. - Oversee daily kitchen operations, including stock management, ordering, and inventory. - Ensure compliance with health and safety regulations and maintain a clean, organized kitchen. - Contribute creatively to the menu, staying up-to-date with culinary trends and incorporating seasonal ingredients. Requirements - Proven experience as a Sous Chef or in a similar role, preferably in a Greek or Spanish restaurant. - Strong knowledge of either Greek or Spanish cuisine, with a focus on high-quality ingredients and seasonal cooking. - Excellent organizational and leadership skills. - Ability to work efficiently in a fast-paced environment, demonstrating attention to detail and passion for culinary excellence. - Strong understanding of food safety and hygiene regulations. . working days Wednesdays to Sundays. Mondays and Tuesdays are days off. . event/catering experience How to Apply If you are a dedicated and ambitious chef looking to grow in a supportive and creative environment, we’d love to hear from you. Please submit your CV and a brief detailing your relevant experience and what excites you about joining the team.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.