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Be part of the Smart Team!We have an exciting opportunity for an enthusiastic Contract Supervisor to join our team in West London.About Us:At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We delivera client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service.Were proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career.Role Purpose:As a Contract Supervisor you will manage engineering assets to ensure smooth, cost-effective operations with minimal disruptions. You will oversee reactive works, ensuring requests are handled promptly and in line with procedures, and develop management tools to monitor asset and building performance, providing recommendations for improvement.Key Tasks and Responsibilities:Upload quotes to Web Quote for client approval and ensure reactive tasks are completed within SLAAttend daily meetings and submit weekly staff and subcontractor rotas on timeCarry out routine PPM on electrical and mechanical plant, complete reactive tasks promptly, and maintain adequate spares with inventory and timescale estimatesKeep Computer-Based Maintenance Systems up to date with accurate PPM and reactive dataPrepare and follow Method Statements and Risk Assessments, ensuring good engineering practices and a safe work environment with uniforms and PPECompile monthly reports for managers and clientsBuild positive relationships with Smart staff, subcontractors, and client representativesKeep all plant rooms secure, clean, and well-maintainedEducation and Training:Formally trained in engineering discipline to City and Guilds Level 3 of NVQ Level 3Experience in a similar roleWhy SMART?Mandatory Leave on your BirthdayLife-Event LeaveLife Assurance25 Days annual leave + Bank HolidaysThree fully paid volunteering daysHoliday-Buy SchemeCareer ProgressionWorkplace PensionEmployee Assistance ProgrammeWhile technology continues to evolve, its our people who set us apart. At SMART, youll join a growing company that invests in its team and supports career development.Apply today and build a career with us.TPBN1_UKTJ

Come and join one of the UKs largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We have an amazing opportunity for an experienced Maintenance Technician to work across 4 of our amazing Neurological Rehabilitation services - Christchurch View (Northampton), Loyd House (Northampton), Park House (Bedford) and Kingly Terrace (Rushden). About the role: Reporting to the Registered Manager/Operations Manager, you will be responsible for delivering a high-quality, responsive maintenance service across multiple residential care settings. You will ensure that all properties are maintained to a safe, compliant, and high standard, supporting the delivery of a safe and comfortable environment for Residents, staff, and visitors. What you'll be working: Full time - 37.5Hrs per week Working across 4 services Monday to Friday - 9am to 5pm Salary: £28,000.79 per annum (pro rata) What you'll be doing: Key responsibilities: In your role as a Roaming Facilities Maintenance Technician, you will ensure that you maintain the highest standards of safety, maintenance, and compliance across all allocated sites. You will carry out planned and reactive maintenance tasks, including basic plumbing, electrical, carpentry, and general repairs. You will respond promptly to maintenance requests and emergencies across all services. You will travel between multiple sites as required, prioritising workload effectively to meet service needs. You will ensure all work is carried out safely, in accordance with Health and Safety legislation and Active Care Group policies. You will maintain accurate records of all maintenance work carried out, including reporting and updating relevant systems. You will identify and report hazards, risks, and required improvements to management. You will ensure tools and equipment are used safely and maintained in good working condition. You will liaise with external contractors for specialist works and ensure compliance with site requirements, including obtaining and reviewing RAMS. You will monitor and report on the quality of contractor work completed on site. You will support with routine checks, including fire safety, water safety, and environmental compliance. You will assist in maintaining a clean, safe, and well-presented environment across all services. You will behave in a manner that upholds the reputation of the Organisation at all times. You will undertake relevant training to ensure safe and effective delivery of maintenance services. You will follow local on-call procedures, where required, in the event of urgent maintenance issues. This job description is not intended to be exhaustive, and duties may change in line with service needs. What you'll have: Good all-round maintenance skills, including basic plumbing, electrical, and general repairs. Ability to work independently and manage workload across multiple sites. Strong problem-solving skills and attention to detail. Good organisational skills and ability to prioritise tasks effectively. Ability to use hand-operated and power tools safely. Good communication and interpersonal skills. Ability to remain calm and responsive during urgent situations. Full UK driving licence and ability to travel between sites. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group TPBN1_UKTJ

Job Role: Mechanical Supervisor Salary: 45K - 50K per annum Our Client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably. Basic Duties: Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements, ensuring that the engineering team also comply. To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with the mechanical/HVAC aspects of the plant. Have a good understanding of BMS and Control Systems associated with Mechanical Plant and Equipment to assist fault diagnosis and correct set up. Supervise the team in all aspects of work, undertaking people management activities such as Safety Briefings, absence reporting, performance reviews, annual leave and timesheet approvals. Plan and arrange staff training to support their development. Ensure that you and the team undertake repairs to HVAC Plant and Associated Systems to a high standard. Ensure that you and the team undertake installation, alteration and repairs to pipework systems as needed to a high standard and in good time to minimise impact of downtime. Have the ability to undertake repairs to pumps within the workshop, including replacement of Mechanical Seals and other common causes of pump failure. To support and guide your team with on the job training and development through your own experience and competence To respond in a prompt and effective manner to any Helpdesk related reactive maintenance issues, associated with the heating and ventilation systems, pumps, water tanks, valves, pipework and associated mechanical systems or as directed, ensuring that your team do similar. Assist other trades as required. Carry out tasks assigned by your manager. Ensure that all necessary systems and portals are utilised to capture work output including use of the CAFM system, Smartsheets and subcontractor record portals. Ensure effective supply chain management through regular reviews and interaction, particularly in the planning of quoted/project works. Manager spares effectively and order required parts to complete tasks on time. Send detailed shift report to the management Support Event Day delivery. Qualifications: NVQ / City & Guilds Level 3 - Plumbing, Refrigeration and Air Conditioning 6187 or similar City & Guilds 2079 F Gas Regulations (Desirable) 10+ years experience in a similar field Experienced in the electrical and mechanical aspects of general building service, repair and installation Exceptional knowledge and experience working with and repairing Mechanical Systems and Heating and Ventilation Systems Knowledge of electrical principles including safe isolation, controls and basic fault finding Use of Trend BMS Authorised Person – Mechanical (Desirable) Working Hours: 8.00am - 5.00pm with one hour lunch break. Flexibility required to do overtime to cover events and emergency breakdown

Location: Feltham Hours: Monday to Friday, 8:30am - 5:00pm (1-hour lunch) Weekend Working: Only required during the Black Friday event (usually the last weekend of November). About the Role Our client is looking for a reliable and organised Warehouse Assistant to join thrir team based in Feltham. You'll play a key role in ensuring the smooth running of our warehouse by managing stock, preparing customer orders, and maintaining a safe and efficient working environment. Key Responsibilities Pick, pack and dispatch customer orders accurately Use of forklifts Receive, check and store deliveries Carry out stock checks and maintain inventory using Unleashed (full training provided) Organise and maintain the warehouse Report stock discrepancies and support stock control Load and unload deliveries Maintain a clean, safe warehouse and follow health & safety procedures What We're Looking For Previous warehouse experience Good computer skills (Word, Excel and Outlook) Strong attention to detail and ability to work independently Counterbalance & Bendi Forklift Licence (essential) Experience with Unleashed is an advantage but not essential Benefits Competitive salary Company pension 35% staff discount Birthday off Up to £500 employee referral bonus Free treatments for friends and family (twice a year) Product launch gifts Two annual 50% staff discount days 28 days' holiday, increasing with length of service Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview

Summary of Role The role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The MCR Operator is a fundamental element in the make-up of this department. Communication, drive and attention to detail at all levels from the MCR Operators are key to our success as a customer-focused provider of managed services. The MCR Operator is responsible for carrying out a range of operational duties associated with the play-out, distribution, monitoring and routing of MCR services. The MCR Operator works effectively with internal teams, customers and external suppliers to ensure EDM continues to deliver outstanding customer service. This role would be suitable for someone with Service Desk operative experience and you will be required to work shifts on a rolling rota schedule pattern, including nights and weekends. Job Purpose Key Result Areas: • Maintain operational standards according to agreed procedures and service level agreements., • 1st Line Support of MCR equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns., • Communicate fault conditions in a timely and coherent manner to staff, customers, and service suppliers. This includes escalations to management, call-out of support engineers and customer escalation as detailed in the escalation procedures., • Liaise with various service providers and external parties, providing a technical co-ordination role in service impacting situations and other emergencies., • Responsible for the implementation of short notice transmitter cover in the event of breakdowns occurring at remote sites, under agreed procedures., • Interface with the MCR Shift Supervisor to proactively identify and develop new procedures and processes to improve the operation and meet the often rapidly changing needs of the department., • Provision of day-to-day operations, services, and functions through appropriate use of scheduling, routing, automation, and monitoring systems located in the MCR Operations Room., • Control and monitoring of remote equipment at unattended sites associated with transmitter operations., • Maintain accurate logging and reporting relating to all aspects of MCR operations., • Maintain a secure working environment in line with the requirements of the EDM ITIL Policy to protect individuals, information and EDM Assets., • Ensure that EDM’s health and safety guidelines and policies are always followed. Role Specific Skills Required: • Excellent all-round communication skills., • Be a team player., • Service Desk experience., • Able to work well under pressure and to adhere to strict deadlines., • Very organised and accurate with high degree of attention to detail., • Willingness and ability to work unsociable hours., • Desire to expand technical knowledge within IT and broadcast systems., • Logical and analytical problem-solving skills., • Ability to analyse upcoming workloads, arranging and prioritising tasks as necessary., • Strong time-management skills., • Desire to progress career within the company and build on learned skills and abilities. Essential Qualifications/Experience • Experience of working in an MCR operational environment., • Experience of working in broadcast operations and with associated technology as applied to OTT, HF broadcasting, radio, TV, satellite, internet, and multimedia., • Experienced in the operation of broadcast and IT equipment., • Have an awareness and general understanding of UNIX/Windows operating systems. Desirable Qualifications and Experience • Service Desk Operator, • Knowledge of broadcast workflows and distribution of content via satellite, IP, fibre, and cloud., • Knowledge of IT processes and networking., • Knowledge of world geography and general interest in current affairs and the media., • Knowledge of OFCOM specifications and guidelines.

Job Title: People Experience Partner Team: People Team Location:Greenford, London (Hybrid, 3 days a week in Greenford) Reports to:Senior People Experience Partner As Brompton continues its journey of transformation, we’re looking for a highly organised and creative People Experience Partner to support the delivery of key initiatives across L&D, Talent and Engagement. This role will help shape how our people experience Brompton, supporting the programmes, communications, resources and events that help employees and managers feel informed, capable and inspired to grow. From coordinating learning sessions and creating practical training resources to supporting engagement campaigns, talent initiatives and People Team events, you’ll play a key role in turning ideas into meaningful experiences. Working closely with colleagues across the People Team and the wider business, you’ll bring structure, pace and care to the delivery of people initiatives. You’ll be someone who takes pride in the detail, brings energy, builds strong relationships and is curious about how we can continually improve the employee experience. • Learning & Development Coordinate the delivery of learning and development programmes, workshops and leadership initiatives including scheduling, communications, bookings, attendance and evaluation. Create and maintain learning resources, toolkits, guides and learning pathways. Support the administration of learning systems and records. Work with subject matter experts and external partners to develop engaging learning content. Monitor participation and feedback, identifying opportunities to improve learning experiences., • Talent & Career Development Support talent initiatives such as coaching, mentoring, succession planning and career development programmes, creating resources and communications that support our employees and managers. Coordinate talent review processes and development activities. Maintain talent data and programme documentation., • Employee Engagement & Experience Plan and deliver employee engagement activities, campaigns and events. Support key People initiatives including onboarding, recognition, wellbeing and culture programmes. Coordinate company‑wide People communications and engagement activities. Gather feedback and insights to identify opportunities to improve the employee experience., • Skills Project & Programme Delivery – Planning, organising and delivering projects, events and initiatives that create great experiences for our people. Communication & Content Creation – Creating clear, engaging communications, resources and learning content that bring ideas to life. Event & Experience Management – Coordinating workshops, learning programmes, onboarding activities and employee events from concept to delivery. Stakeholder Management – Building strong relationships and working collaboratively with colleagues, leaders and external partners. Organisation & Prioritisation – Managing multiple priorities, staying on top of the detail and delivering to deadlines. Commercial Awareness – Understanding business priorities and translating them into practical, impactful people initiatives. Data & Continuous Improvement – Using feedback, insights and data to measure success and improve the employee experience. Digital, Data & AI Fluency – Comfortable using technology, data and AI to work smarter, improve experiences and bring ideas to life., • Exceptional organisation skills and confidence managing multiple priorities at the same time. A proactive, hands‑on approach, with the drive to take ownership and make things happen. Strong communication skills, with the ability to create engaging content, resources and communications that connect with people. Experience coordinating events, learning programmes or other people-focused initiatives. The ability to build great relationships and work collaboratively with partners and stakeholders., • Creativity, curiosity and a continuous improvement mindset, looking for better ways to do things. A genuine passion for creating experiences that help people feel supported and able to grow. You understand how to balance great people experiences with business priorities, focusing your time and energy on the initiatives that will have the biggest impact. People programmes are delivered professionally, on time and with high levels of engagement. Employees have access to clear, useful and engaging development resources. Events run smoothly and create positive employee experiences. Communications are timely, consistent and aligned to Brompton's culture and brand. Stakeholders describe the role as organised, proactive and easy to work with. People initiatives are well‑managed and deliver measurable value to the business. • 9 Day Fortnight – This is a flexible working pattern which individuals can opt in for where an employee works their contractual hours across 9 days instead of 10 days. (i.e. 80 hours across 9 days instead of 10 days). This mean the individual would work an additional hour across Monday to Thursday (across the 2 week period) to gain their Friday off, • Annual Leave – 25 days annual leave, plus all UK bank holidays, prorated, • Competitive Salary – Plus workplace pension scheme and profit share bonus., • Brompton Discount - Get ready to bike in style, as all employee’s receive up to 60% off their very own bike and accessories, plus there are discounts for your friends and family too., • Staff Loan Bike – All employees are eligible to receive a Brompton Bicycle which they can use free of charge for up to 3 months, • Free Breakfast – Unlimited, all‑day access to an array of fruit and cereal, • Breakout Areas – Unwind on the mezzanine floor which contains a ping‑pong, foosball and pool table and other games like darts and a giant Connect‑4!, • Learning and Development - Access to free LinkedIn Learning and opportunity to devote some of your time at work to personal development., • Benefits - Workplace Pension Scheme, Flexible Working, Cycle to Work Scheme and other benefits., • Mental Health – We provide access to a confidential EAP that offers counselling, resources and support for various mental health challenges., • Paid Leave – We offer an enhanced Family, Paternity and Maternity leave pay. Brompton offers you an excellent working environment with enthusiastic colleagues who get along, communicate and co‑operate well with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment. We are all proud to be part of Brompton Bicycle Ltd; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills. Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer‑obsessed, we want to hear from you. We are an Equal Opportunity Employer and strive to build a diverse and inclusive workforce at our company. At Brompton we aspire to engage with diverse individuals, communities, and organisations in order to continue to nurture a rich diverse culture. We Take Pride - Quality is born in the details We Build Community - A Brompton brings people together We Are Human - Being ourselves create magic We Are Curious - Inspiration is everywhere We Bring Energy - Our movement and momentum are infectious #J-18808-Ljbffr

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday, occasional weekends Onsite Parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families What you'll be doing: We are currently looking for a talented and experienced Pastry Chef to join our catering team, who produce outstanding food using the finest and freshest ingredients in this highly prestigious Independent School. We pride ourselves on producing absolutely everything on site and offering our clients creative, innovating and cutting edge menus. In return we offer support and development to grow within our business alongside a competitive salary. More about the role: Key Responsibilities: Development and delivery of all food items - breakfast, lunch, afternoon tea, staff lunch and event menus Report any food safety/health and safety issues to management immediately Minimizing and recording of all food wastage Assisting Head Chef with menu and product costing Working with KP/ G.A to maintain high standards of cleanliness in the kitchen Working with senior management to deliver "an exceptional bespoke experience" Responsible for production of all bread, pastry, baked products and sweet products Responsible for creation and updating of all recipes for pastry section Who you are: High standards and be quality driven Creative and passionate about pastry/bakery work Committed to food and customer service innovation Excellent people skills with the ability to develop and work well within a team Proven track record with stock management, H&S and food safety. Passion for high quality tasty food, and someone who keeps up to date with food trends Organised, able to make robust judgements and prioritise Enthusiastic, motivational, someone who strives for excellence Have a flexible approach with a "can do" attitude Excellent communication and relationship building skills About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2307/41296001/52822407/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Nursery in Wandsworth is looking for a caring and enthusiastic Third in Charge/Room Leader (2-3's) to join our team. You will play a key role in caring for, supporting and inspiring our children, encouraging curiosity and helping them thrive every day. What will you be doing • Promote high standards of quality within the nursery, • Support and supervise playroom staff with their day-to-day duties, • Deploy staff appropriately to ensure that the required standards are delivered and maintained within the rooms, • Ensure the effective implementation of the nursery keycarer procedures and allocate children to keycarers appropriately, • Ensure that practice and provision in the nursery meets the requirements of the Early Years Foundation Stage (EYFS), • Provide professional, relevant feedback to parents/carers about their child, • Promote the nursery to current parents and potential customers, • Develop open and positive working relationships with staff, • Ensure that all staff develop and maintain friendly, professional relationships with parents and carers Core Benefits • 33 days annual leave including bank holidays, with 3 days used during the Christmas shutdown period, • Christmas and New Year shutdown, • Flexible working options available, • Big childcare discount Enhanced Family and Wellbeing Benefits • Maternity and adoption leave paid at 100 percent for the first 12 weeks, • Paternity leave paid at 100 percent for 4 weeks, • Parental bereavement leave up to 4 weeks paid, • Compassionate leave up to 2 weeks paid, • Miscarriage leave up to 2 weeks paid, • Wellbeing Day, an extra day off just for you, • The Grand Event, up to an additional week of annual leave to attend a significant life event after 2 years’ service Please be aware all roles are subject to satisfactory reference and background checks as well as an enhanced DBS will be required

Teaching Assistant September start Excellent rates of pay Suitable for a recent Graduate or experienced Teaching Assistant A Teaching Assistant is needed in a Mixed Secondary School & Sixth Form in South West London. This Teaching Assistant position will be full time and long term temporary with scope to go permanent. Working hours for this Teaching Assistant post will be 8am to 4pm with a 1 hour unpaid break. Responsibilities for this Teaching Assistant role will include but not be limited to: Supporting SEN and LAPs in group or whole class intervention sessions Working with the teachers to ensure each student's learning needs are identified Attending to students' social, emotional and personal needs when required Supporting behaviour management and using appropriate strategies in line with academy policy Undertaking learning activities/teaching programmes when needed The rates of pay for this Teaching Assistant position will be between £99.75 and £116.55, depending on the qualifications and experiences of each applicant. The School A Non-Selective Coeducational School for pupils aged 11 to 18 years old, located in the London Borough of Wandsworth. The school has a 'Good' rating from Ofsted. If you're ambitious, the school offers The National Professional Qualification for Senior Leadership (NPQSL) which identifies teachers with leadership potential and helps them develop the skills they need to become a great head or principal. The school has spelling bees, debating contests, sports days and maths 'wrangles,' and it all culminates in a Music Gala, a huge event held at a world-famous venue where dozens of schools and hundreds of students perform pieces ranging from Adele to Beethoven. Requirements Applications are welcome if you're a recent Graduate or experienced Teaching Assistant. You're also welcome to apply if you're a British trained Teaching Assistant or overseas trained Teaching Assistant. All applicants must have the following in order to be considered for this post as a Teaching Assistant: Right to work in the UK Clear and up to date Enhanced DBS UK Bachelor's Degree or overseas equivalent Experience of working with children/teenagers/young people or as a Teaching Assistant in UK schools If you would like to be considered for this opportunity in education and training as a Teaching Assistant, then please apply via the link below and send your CV to Rahul at REESON Education as soon as possible. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. ROLE OVERVIEW The Groups, Meetings and Events Manager is an integral role at Montcalm Hotels. The role is to take the responsibility for converting business reactively by personal and consistent sales service, resulting in the achievement of the hotel profit plan that maximizes revenue by driving the sale of conference and events facility spaces and Guest rooms. Coach, mentor, and lead your team with clear direction, sharing your experience and focusing on their roles and responsibilities set to achieve the business plan and associated targets and metrics. COMPETENCIES Sales and Revenue Generation Ability to convert enquiries into confirmed sales through persuasive communication and follow-up. Strong upselling and cross-selling skills to maximise revenue. Proven competence in yield management and diary optimisation to balance occupancy and profitability. Strategic focus on repeat business, account growth, and client retention. Contribution to overall business development through proactive lead generation and identification of new sales opportunities. Customer Service and Relationship Management Excellent customer service orientation with professional telephone and in-person manner. Ability to identify, understand, and anticipate client needs to deliver tailored solutions. Commitment to timely communication and follow-up within established service standards (e.g., 24-hour response time). Strong relationship-building and client partnership development skills. Availability for client meet-and-greet, familiarisation trips, and hospitality events. Communication and Interpersonal Skills Clear, confident, and persuasive verbal and written communication. Ability to maintain effective cross-departmental communication (Sales, Revenue, Events, Operations). Constructive liaison between clients and internal teams to ensure seamless event delivery. Professional representation of the hotel at client meetings, dinners, and familiarisation events. Organisational and Administrative Skills Strong time and diary management abilities to maximise efficiency and revenue. High attention to detail in quotations, contracts, proposals, and event documentation. Accurate data entry and database maintenance (Opera S&C and other CRM systems). Strong reporting and documentation skills for business development and revenue meetings. Ability to handle multiple tasks efficiently while maintaining accuracy and service quality. Teamwork and Collaboration Ability to work effectively as part of a team, supporting colleagues and contributing to collective goals. Commitment to clear communication and mutual support across all departments. Participation in departmental meetings, team briefings, and interdepartmental projects. Willingness to assist with additional departmental projects and ad-hoc tasks when required. Leadership and Team Development Skill in managing and developing team members to enhance departmental performance. Encouragement of collaboration, communication, and accountability within the team. Support for training and continuous improvement initiatives. Active engagement in personal development and identification of training needs. Operational and Event Coordination Understanding of end-to-end event logistics, from enquiry through execution and post-event review. Coordination of accurate and timely function sheets and operational handovers. Oversight of payment processes before, during, and after events. Attendance at key meetings (BEO, forecast, pipeline) to align operations and sales. Ability to supervise and support operations during event delivery. Strategic and Commercial Awareness Knowledge of hotel business cycles, revenue management principles, and pricing strategies. Understanding of how to balance customer satisfaction with commercial outcomes. Ability to contribute insights to business development reporting and forecasting. Awareness of market trends, competitor activity, and industry developments. Initiative to communicate relevant competitor and market intelligence to the wider team. Product and Systems Knowledge Deep understanding of the hotels product offerings, event spaces, and service standards. Confidence in communicating product benefits to clients. Proficiency in using sales, event, and CRM systems (especially Opera S&C). Commitment to continuous improvement of departmental processes and systems. Professionalism and Accountability Commitment to departmental SOPs, hotel standards, and best practices. Professional demeanour, reliability, and personal accountability for performance outcomes. Discretion and integrity in client interactions and data handling. Flexibility to work outside normal hours when required for client or operational needs. KEY RESPONSIBILIES To aid and assist the Director of Groups and Events Sales to convert customer enquiries into confirmed sales by completing proposals and follow up on enquiries on a timely basis, conducting show rounds when appropriate and to develop future and repeat business, contributing to the profitability of the hotels. To manage and develop the Groups, Meetings and Events team to develop successful customer partnerships. In addition, to ensure a clean line of communication is maintained with the operational team. To ensure that all SOPs are adhered to for the department and to implement new strategies and procedures for the department as appropriate. To actively work as a member of the team, contributing to maximising revenue and generating business. To handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service, and to respond to enquiries within 24 hours. To handle all administrative tasks in an efficient and timely manner. To pro-actively identify customer needs and provide solutions to match and exceed them. To build strong working relationships with clients and develop an understanding of their specific needs and requirements. To actively convert enquiries into confirmed bookings, demonstrating confidence through call control and upselling. Effective diary management maximising yield and revenue per available meeting room and bedroom whilst closely evaluating conversion statistics and lead in times. To respond positively to Groups, Meetings and Events Sales opportunities and identify new accounts and contacts to develop Groups, Meetings and Events sales leads within the hotels. To develop productive working relationships and on-going communication with all departments increasing the development of business and the maximisation of yield and space within the Hotel. To create accurate written quotations and contracts for clients in line with departmental standards. To ensure accurate and up to date customer records in Opera S&C and sales databases and that all best practices are followed and maintained. To contribute to the development and fine-tuning of the systems in place within the office and department. To develop and maintain excellent product knowledge and use in delivering the benefits of the product to the client. To keep up to date with competitor services, installations, and any renovations, as well as on-going promotions for Groups and Events using own initiative to find out more information and communicate them to the rest of the team. To review the payments pre, during and post event with the client, ensuring back up is accurate daily and standards are being followed. To be available to carry out a meet and greet with clients and carry out constructive handovers between the client and the Operations Team both inside and outside office hours. To overview and work on the production of the bookings Function Sheets on a weekly basis in conjunction with the Director of Groups and Events Sales and send to all relevant staff members. To attend the BEO meeting, forecast meeting and pipeline meetings on weekly basis. To overview and supervise operations and logistics of Groups, Meetings and Events and communicate accordingly with heads of departments. To work and co-operate with others, taking part in departmental meetings, team briefings and project work and support other team members and provide assistance when necessary to ensure the hotel team collectively achieves its goals. To assist in additional projects and departmental tasks as and when required. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATION To be sales-minded with the desire to achieve excellent results by converting Groups, Meetings and Events business into definite and repeat bookings. To be proactive and able to identify new clients. To actively seize sales opportunities and be able to quantify. To have a personal impact, taking responsibility and using initiative to resolve situations. To approach tasks orderly, with tenacity and determination, completing work to the required standard within the deadlines agreed. To be motivated, committed and enthusiastic, seizing opportunities to learn new skills or knowledge to improve personal performance. To maintain high levels of professionalism in dealings with customers. To be flexible, responding quickly and positively to changing requirements from clients or management. To be able to work different hours or days depending on groups and events operational requirements. To maintain team focus by showing co-operation and support to colleagues to achieve the departmental and hotel goals. Proficient with Opera Express, Opera Sales & Catering. Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, and Outlook. At least 4 years of experience in hotel-based similar roles such as Events, Group, and Guest facing Services is preferred. WORKING CONDITIONS The role is based in the companys London office. Normal working hours are Monday to Friday, 9 am 5.30 pm, during live events and build-up hours may vary. Out-of-hours work at events may be required. TPBN1_UKCT

Café Manager Salary: £17.43 per hour We also offer: 25 days annual leave (plus bank holidays) and a discretionary Christmas closure Benefits platform with discounts on retail, dining and days out Salary sacrifice schemes for gym, bicycles and nursery/childcare Enhanced maternity and paternity pay Access to a free Employee Assistance Scheme for support inside and outside of work Location: Grosvenor Square (W1K 2DA) Role & Responsibilities This is a particularly exciting time to join us at our brand new café in the heart of Grosvenor Square. As Café Manager, you'll have the unique opportunity to help shape the café from the ground up and play a key role in its future success. As our Café Manager, you'll oversee the day-to-day running of the café, leading and developing a team to deliver a smooth, efficient, and high-quality customer experience. You'll be responsible for operational performance, people management, stock and financial controls, and ensuring the café consistently meets the standards set by the Café Operations Manager. You'll also play a key role in supporting wider café operations, events delivery, and continuous improvements. Responsibilities will include: Lead the day-to-day operation of the café, ensuring efficient service delivery and stepping into operational café duties when required. Line manage Café Assistants, Team Leaders and Supervisors, providing coaching, training, appraisals and performance management support. Create and manage fortnightly staff rotas, ensuring appropriate staffing levels and addressing absences, shortages and scheduling challenges. Support recruitment, induction and probation processes for café team members and supervisors. Oversee opening and closing procedures, ensuring all team members are fully trained and compliant with operational standards. Manage stock ordering, stock rotation and wastage controls, ensuring the café remains fully stocked while operating within budget. Complete and oversee financial administration, including weekly takings, stocktakes, petty cash reconciliation and reporting to Finance and the Café Operations Manager. Maintain food hygiene, health and safety and compliance records, acting as the main point of contact for inspections in the absence of the Café Operations Manager. Work closely with the Events Team and Duty Managers to deliver hospitality services and ensure seamless transitions between café and event operations. Take ownership of café facilities and equipment maintenance, coordinating contractors where required and promoting best practice across the team. Support wider café operations through auditing, reporting, stock monitoring and providing guidance to café leadership teams across sites. Help maintain high standards of customer service, identify opportunities to improve customer satisfaction, and support marketing activity and promotions. Deputise for the Café Operations Manager when required and support operations at other sites as business needs dictate. Act as a Site Key Holder and First Aider, supporting the opening and closing of the wider site when required. Please see job description for full responsibilities and person specification. Our ideal Café Manager Proven experience in a café, catering or hospitality environment at Team Leader level or above Passionate about developing people, with experience providing training, coaching and constructive feedback Possess a strong understanding of food hygiene legislation, holding a Level 2 Food Hygiene qualification (or higher) Highly organised with the ability to manage multiple priorities, work independently, and collaborate effectively Strong communication skills, and a commitment to delivering excellent customer service Closing Date : 9am 17th August 2026 Does this sound like you? Wed love to hear from you! Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting Londons wildlife for the future, we know that our staff team needs to better reflect and represent all of Londons communities. Read more about London Wildlife Trusts commitment to Equality, Diversity and Inclusion on our website . We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trusts commitment to Safeguarding on our website . TPBN1_UKCT

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