JOB TITLE: Facilities Assistant LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL REPORT TO: Facilities Manager CONTRACT TYPE: Full time, permanent SALARY: £26,000 per annum PURPOSE OF THE JOB: The role is business critical and entails the coordination, facility compliance checks along with sport and community set up supporting both the Events, Catering, and the Facility Management functions of the business. The role will essentially ensure the smooth running of the venue on a day-to-day basis. Reporting to the Facilities Manager, it is imperative for this post holder to ensure that the service provided to both internal and external stakeholders is of the highest degree. Care and welfare of all Saracens staff always need to be held in the highest regard by upholding and displaying the club’s values and core behaviours. The role requires someone who is confident and courteous and can build and sustain long term relationships with staff and external suppliers. Key areas of work will include: 1. Day to day stadium set up for internal and external users of the stadium, 2. Saracens match day set up for both men and women’s fixtures, 3. Facilities management compliance support Match day /non match day duties · Working closely with the Match Day Operations, Events and Catering departments to ensure match days and events are set up in accordance with Venue Programming requirements. · Assist in the management of onsite stakeholders and tenants. Facility Management Compliance Support Working closely with the Facilities Manager and Senior Operations & Compliance Manager to: · Ensure that health and safety policies are delivered in accordance with the regulations · Ensure venue is checked pre and post event to ensure safety compliance and event checklist signed off. · Ensure that the Wi-Fi, tills and other IT equipment are working and if not report to the IT contractor. · Ensure that all Facility related compliance checks have been completed on a weekly basis. This includes Fire management, Water management, COSHH and all SGSA related compliance. Other · To communicate all site wide bookings effectively and timely with all company related departments or teams. · The employee may perform other related duties as required to meet the ongoing needs of the organisation. This job description is not intended to be all-inclusive. Personal Characteristics · Motivated/Determined/Proactive · Entrepreneurial/Innovative · Relentlessly Positive · Passionate · Caring/Kind · Ability to work independently and ‘get the job done’ and also work collaboratively as part of a team to achieve a common goal · You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results. · You manage projects, activities, and resources effectively, assuming ownership and accountability for results. · You encourage open discussion of different ideas and views; welcome and solicits feedback. · You instil a continuous improvement mind-set and champions best practices. · You are happy with a mix of getting your hands dirty and thinking strategically. · This role may require the post holder to be able to work weekends for both men’s and women’s home matches BENEFITS Compensation Your manager reviews your salary every 24 months as a matter of course. However, proactive pay increases will be implemented to reflect growing responsibilities Holiday · 25 days’ holiday a year, plus bank holidays - please use them all! Health & Wellbeing · Paid sick leave for both physical & mental health Sports & Entertainment · After work events including football and tag rugby · Ballot tickets for Saracens Home Games · Ballot tickets for International Rugby Games · Opportunities for discounted tickets to Saracens games and events for you and your family Family · Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks · Life assurance with Zurich Commuting · We’re a member of the cycle-to-work scheme Please note that Saracens reserves the right to amend any non-contractual benefits as business needs may require. Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Closing date for applications is Wednesday 1st October 2025 at 5pm. Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.
Waiter/Waitress – Part-Time & Flexible – Fine Dining Spring Restaurant, Somerset House Spring is an elegant, ingredient-led restaurant with a focus on sustainability, situated in the iconic Somerset House, Covent Garden. We are passionate about working with the finest produce, delivering exceptional service and always going the extra mile. We're looking for someone special to complete our wonderful team! This is a hands-on role where you will be given the opportunity to learn and develop your knowledge in one of London's most beautiful dining rooms. We're looking for someone who: • Has previous experience in restaurants or hospitality (fine dining or high-end preferred), • Is confident, warm, and naturally good with people, • Learns quickly and takes pride in their work, • Works calmly and positively as part of a team The role: • Full-time and part-time position available with flexible scheduling, • Requires availability for daytime, evening, and weekend shifts, • Opportunity to grow within a dynamic, seasonal operation What we offer: • Competitive hourly pay (including house pay and service charge), • Flexible weekly rota (with Sundays and Mondays off most weeks), • 28 days holiday (full-time role), • Delicious staff meals on duty and uniform provided, • Paid training and development opportunities (including supplier visits), • £100 birthday gift voucher and £400 "Refer a Friend" bonus, • Fully equipped staff facilities with showers and individual lockers, • Staff discount scheme for the restaurant and Somerset House, • Perkbox benefits: exclusive discounts, wellness resources, and lifestyle perks, • Employee Assistance Programme and Medicash Healthcare Plan after probation If you're experienced, reliable and ready to join our passionate team, we'd love to hear from you.
We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care
About UBX UBX Training is a fast-growing fitness business co-founded by four-time world boxing champion, Danny Green, alongside Australian fitness and tech entrepreneur, Tim West. We first opened in Australia in 2016 and have since expanded rapidly, enjoying five years of continuous growth, with 100 clubs now open across Australia, New Zealand, Japan and Singapore. We launched in the UK in 2022! At UBX, we deliver a sense of community, camaraderie and belonging, the most attractive aspects of sports, and combine these elements with convenience, accessibility, expert support, and intelligent programming. We have identified the reasons that motivate an individual to take control of their fitness and the barriers that may stop them, to create an environment where results are an additional benefit to the pure enjoyment of the workout. UBX’s unique boxing and strength training is non-contact and focuses on a mixture of bag work, padwork and strength training across a 12-round workout. In every workout, our members get 1 on 1 support from a UBX coach who advises on form and technique and ensures that the experience can work for people of all ages, backgrounds, and fitness levels. We deliver the most convenient, enjoyable, and effective workout to our members as well as a rewarding and enjoyable business for franchisees. Primary Purpose ● A key member of the team and accountable to the Owner, the Club Manager will have responsibility for the performance of the UBX club. ● As the lead for the sales function, you will be responsible for executing lead generation/marketing plan to increase membership sales. ● As Club Manager, you are accountable for ensuring all duties are delivered through project management, inter-personal skills, communication skills, administration, problem solving and process management. Key Accountabilities ● Maintain and grow the total membership base and oversee all aspects of the membership sales process. ● Drive financial plans and increase gross margins of the business through optimal programming and capacity utilisation. Responsibilities and Duties General ● Create, properly manage and exceed, all Sales and Operational budgets. ● Develop a gym culture where excellence and member appreciation are the focus and results are achieved. ● Build and develop relationships with key stakeholders, particularly the Owner, UBX Head Office team and the club team. ● Maintain gym facilities, top-notch cleanliness, appearance and organisation of the club and inventory. ● Maintain a strong working knowledge of our training programs by participating in at least two UBX training sessions per week. Customer Acquisition ● Create annual marketing plan for social media, digital/print marketing, and community events ● Carry out sales campaigns to increase membership via lead generation, brand promotion, social media networks and out-reach activities. ● Ensure a consistent sales effort is always maintained by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations. ● Provide club tours & convert leads to members. ● Make sales calls to prospects. ● Drive member referral scheme. Customer Retention ● Onboarding new members and helping them through our joining process. ● Offering first class customer service to current members. Social Media ● To manage social media pages and update with real-time content. ● To respond to any comments on all platforms. Reporting ● Analyse success of our business performance - both in terms of year-on-year performance and vs budgets and re-forecasts – providing insight, commentary, and action plans to address performance variances. ● To continually benchmark our activity vs. our competitive set (and the wider market) and feedback to the business. ● Daily management of invoicing and tracking of all budgets. Team Management ● Recruit, hire, train and deliver the onboarding program for all staff. ● Providing leadership and direction to the team at your UBX club. General Administration & Office Duties: ● To assist with answering the phones and take messages when require. ● Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls. ● Participate in technical and personal development activities.
We currently have an opportunity for a Barista part time and Full available. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression. Key tasks and responsibilities Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Craft beautiful coffee products and serve all Stepney Green customers with energy, warmth, and empathy Support your GM to help train new employees to succeed at Di Stefano , including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift Positive and solution focused handling of any minor customer issue At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Who You Are Love for cafe and Food culture , people Friendly, open and approachable person who is able to work well with others Strong knowledge of coffee and equipment is a must Strong decision making and multi-tasking skills Strong interpersonal communication skills Passionate about delivering excellent customer connections to create a regular customer base Able to work at a fast pace in high volume environments Be an exemplary ambassador of our brand to new neighborhoods
Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
Scarpetta is an authentic yet modern Italian restaurant with three sites, an e-commerce website and a central kitchen. The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. What you get from us: • NO WEEKEND - Monday to Friday only., • Develop skill set and grow your knowledge within the kitchen, • Be a part of a business that has branded retail products and a central production facility Perks and Benefits: • Extra holiday day added after each year up to 35 days!, • 50% off across Scarpetta restaurants when dining out with up to 6 guests, • Daily high quality and healthy employee lunches and unlimited coffee, • Team incentives & social events always in the calendar, • Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: • General cleaning for the kitchen, • Pot wash, • Assist chef with food prep, • Operating in accordance to health and safety requirements Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Job advert at K9 Paws n Play If you are a dog groomer and you are interested in working at the family run business, K9 Paws n Play, on a part-time or full-time contract, to include Saturdays and over time please read on. We do not have any cages on site, as we believe in giving dogs a more relaxed environment to be pampered in, so they are given pens and access to our secure outdoor garden. Requirement’s : I’m looking for a dog grooming stylist who will work with our clients. We currently have a client list of over 2000 dogs. You will be working the hours of 9-5 / - 3/4 days a week, to include two Saturdays Per month. extra Saturday to cover holiday or busy periods (notice will be given in advance) You will be working on 5 dogs a day at present, although this may change and increase with Christmas bookings. Overtime is optional during busier times and to cover holiday. You will have the opportunity to work with our dog walker during quieter times. Send us with a copy of your cv, and a brief description of your experience and previous roles to register your interest. Once we have gone through the interview process and discussed suitability for both parties, we will supply you with a personalised contract, which will form the basis of an agreement. Fluent English is required. Experience You must have had professional training and work experience at a recognised training establishment, or been operating in a grooming business for at least 2 years as a stylist working in a salon. We are happy to expand on training you already have and focus in on skills and timing for you to excel in the future. A portfolio and references will be required. Terms You will need to agree to abide by the rules and regulations our business operates under. You will not be allowed to openly advertise your own business within our premises, or store/sell your own stock. We ask that you do not post clients dogs on your own social media platforms. Benefits and provisions You will have full use of a grooming table, shampoos and treatments, towels, straps/leads and a blaster/dryer. Employee discount included. We will provide you with grooming tools and accessories. This includes: uniform, scissors, clippers and use of a UV tool steriliser. You will have full use of the kitchen and bathroom facilities along with free WI-FI. Job Types: Permanent, Part-time, Full-time Part-time hours: 24-hour per week Full-time hours: 32-hours per week Pay: Commutative salary Additional pay: Overtime Benefits: Company events Company pension Employee discount Flexitime Schedule: Day shift Flexitime Application question(s): Where did you carry out your training? Experience: Dog grooming: 2 years (required) Work Location: In person Application deadline: 01/10/2025 Reference ID: dog grooming in Surbiton, stylist, part time, full time, over time, holiday cover
Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site
Assistant Restaurant Manager – Spring, Somerset House Spring is looking for an Assistant Restaurant Manager to join our team at Somerset House. We’re seeking someone with proven experience in high-quality restaurant operations, a strong eye for detail, and a genuine commitment to hospitality. Why Join Us? At Spring, our focus is simple: thoughtful cooking, seasonal produce, and service that feels personal. We value the relationships we build—with our guests and within our team—and we aim to create an environment where people feel cared for, both at the table and behind the scenes. The Role As Assistant Manager, you’ll support the day-to-day running of the restaurant, working closely with our senior management and front-of-house teams. You’ll help set the tone for service, motivate the team, and ensure that our standards remain consistently high. You will: Lead, coach and support the FOH team to deliver warm, professional service. Take ownership of service training: running briefings, developing team knowledge, and ensuring consistent delivery across the floor. Oversee daily operations including briefings, floor management, and staff development. Build strong guest relationships and encourage a welcoming, loyal community around the restaurant. What We Offer Salary: From £38k+ (including service charge and tronc scheme bonus) Time Off: Sundays and Mondays typically off, plus 28 days holiday allowance Meals & Uniform: Staff meals during service and a uniform allowance Learning & Development: Paid training, WSET courses, and opportunities to learn from suppliers Perks: £100 birthday voucher, staff discount at Spring and Somerset House, Perkbox membership, and well-equipped staff facilities with individual lockers If you’re ready to bring your experience and enthusiasm to Spring, please send your CV and a short cover letter telling us why you’d be a great fit.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor
Hello, Housekeeping Supervisor – 5-Star Hotel Apartments (Airbnb Style), London Contract Details: Independent (self-employed) Permanent Job Full Time Payment: Every two weeks Pay: £16.50 per hour The time spent traveling between apartments is included in working hours. We are currently recruiting a Housekeeping Supervisor for a 5-star hotel in London. We are seeking individuals who share our energy and passion and will contribute to our ongoing success. We are looking for flexible, experienced supervisors with excellent communication skills. Cleaning Supervisor Responsibilities: Supervise Housekeeping Team Oversee daily tasks of cleaners and laundry drop-offs. Assign cleaning responsibilities based on room occupancy and turnover schedule. Ensure Room and Facility Cleanliness Conduct detailed inspections of guest rooms and common areas. Ensure all apartments meet brand and hygiene standards before guest check-in. Coordinate Daily Schedules and Priorities Prepare daily work rosters and allocate duties efficiently. Prioritize VIP rooms, early check-ins, late check-outs, and last-minute requests. Train and Support Cleaning Staff Provide initial and ongoing training in housekeeping procedures, safety, and guest service. Monitor staff performance and provide guidance to improve quality and efficiency. Monitor and Replenish Supplies Track inventory of cleaning materials, toiletries, linens, and uniforms. Request restocking or replacements as needed and prevent wastage. Maintain Hygiene and Safety Standards Ensure proper use of cleaning chemicals and PPE. Enforce compliance with health, safety, and sanitation protocols. Manage Laundry and Linen Operations Supervise collection and drop-offs. Check for wear and tear, and arrange for repairs or replacements. Handle Guest Requests and Complaints Respond to guest inquiries regarding housekeeping promptly and professionally. Investigate complaints and take corrective action to resolve issues quickly. Coordinate with Other Departments Communicate effectively with front desk, maintenance, and management to ensure smooth operations. Update reception on room readiness and report any delays or issues. Report Maintenance and Staff Issues Immediately report maintenance needs (e.g., broken fixtures, plumbing, HVAC) to the engineering or maintenance team. Monitor and report recurring issues or delays in repairs. Identify and report staff performance issues, absenteeism, or misconduct to management. Maintain Records and Documentation Keep logs of inspections, lost and found items, supply usage, and incident reports. Submit daily housekeeping status reports to the manager. Ensure Compliance with Hotel Policies Ensure all staff follow company policies, grooming standards, and code of conduct. Foster a respectful, collaborative, and guest-focused work environment. Promote Quality and Guest Satisfaction Conduct random checks to ensure consistency and excellence in cleaning. Encourage staff to go above and beyond to enhance guest experience. Daily Responsibilities: Open the shift (handover email, Operto checks, distribute keys to cleaners, review tasks with cleaners, refill basement supplies, check if anything needs to be ordered). Morning meeting (if in charge of the day). Schedule Operto and linen orders (if in charge of the day). Monitor cleaning groups. Inspect apartments. Complete reports and update lost property records. Sign training documents if needed. Handle any additional administrative tasks. Proficient in Microsoft Office (Word, Excel). Skilled in using phone, laptop, and tablet. Experience in Housekeeping and Housekeeping Supervisor roles. Excellent command of English. Thank you!
About Us: Constfix Ltd is a trusted and growing property maintenance company serving London and surrounding areas. We provide high-quality repairs, major works, and compliance services to block management, estate management, and property management companies. We’re SafeContractor & CHAS approved, and work with over 30 UK-based property firms — but we’re ready to grow further. ⸻ The Role: We are looking for an experienced Business Development Manager / Sales Executive with a proven track record in generating new business and building long-term client relationships within the block and estate management sector. This is a results-driven role for someone who already has industry contacts and understands how to open doors with property managers, facilities teams, and freeholders. ⸻ Key Responsibilities: - Generate new leads and contracts for property maintenance and major works. - Build and maintain strong relationships with block management and property management companies. - Promote Constfix’s services (repairs, roofing, damp, compliance, etc.) to key decision-makers. - Attend meetings, site visits, and networking events to represent the company. - Develop tailored proposals and service presentations. - Manage client onboarding and liaise with the operations team. ⸻ Requirements: - Experience in business development or sales in the property or construction industry. - Existing network of contacts in block/estate/property management is a big plus. - Strong communication, negotiation, and closing skills. - Self-motivated and proactive. - UK driving licence (preferred). ⸻ What We Offer: - Competitive base salary + uncapped commission/bonus on deals closed. - Opportunity to be part of a fast-growing company. - Flexible working structure (on-site & remote). - Friendly and supportive team. - Long-term career growth and development. ⸻ Ready to grow with us? If you’re confident you can bring in new clients and contracts, and you have the network and experience — we want to hear from you.